Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Position Overview

The Human Resources (HR) Manager is responsible for overseeing all aspects of human resources practices and processes within the organization. The HR Manager will ensure the effective and efficient operation of HR functions including recruitment, employee relations, performance management, compliance, and administration.

Reports To: Director

About the company:

Headquartered in Singapore, Foodsta Kitchens is a rapidly growing restaurant company with both physical and digital operations in Singapore and India. Foodsta manages six fast-casual brands in Singapore: Bloom Cafe Pte Ltd (formerly known as Artisan Boulangerie Co. (ABC)), Alt. Pizza, Green Monster, Chi Ji, Fat Mario, and Now Pizza. At Foodsta, we believe that our people are the cornerstone of our success. We are dedicated to fostering a dynamic work environment and offering ample opportunities for rapid career growth.

Key Responsibilities:

1. HR Operations & Compliance:

• Payroll Management: Process monthly payroll accurately and on time, ensuring compliance with labour laws and company policies.
• CPF Submissions: Handle CPF contributions and timely submissions, ensuring accuracy and adherence to government regulations.
• IRAS Tax Clearance: Manage IRAS-related submissions, including annual income tax reporting, tax clearances for departing employees, and other statutory filings.
• Work Pass Applications: Administer work pass applications, renewals, and cancellations, ensuring compliance with MOM guidelines.
• Policy Compliance: Update and enforce the company HR policies in line with labour legislation and company standards.

2. HR System Management:

• Oversee the maintenance and continuous improvement of the HR management system (EHR).
• Ensure employee records, leave balances, and benefits information are accurately managed and updated.
• Collaborate with EHR to resolve system issues and implement upgrades.

3. Talent Acquisition & Development:

• Develop and implement recruitment strategies to attract top talent for various roles.
• Manage the end-to-end recruitment cycle, including job postings, screening, interviews, and onboarding.
• Partner with department heads to forecast hiring needs and create detailed job descriptions.
• Drive employee development initiatives, including training programs, career development, and succession planning.

4. Employee Relations & Performance Management:

• Lead employee engagement initiatives, including team-building activities and company events.
• Manage the performance appraisal process and provide career guidance and coaching.
• Address and resolve employee grievances and workplace disputes professionally and fairly.

Qualifications & Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of HR management experience, preferably in the F&B industry.
• Strong knowledge of labor laws, CPF submissions, payroll systems, and tax regulations (IRAS).
• Proficiency in EHR, payroll software, and Microsoft Office Suite.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.

Job Responsibilities

• Responsible for the design, planning and implementation of Ant Security Technology's commercial products, coordinate internal and external resources, drive project progress and implementation.
• Analyze market demand and competition, find customer pain points, design business models, determine product pricing, improve product user experience, and be responsible for product market competitiveness.
• Product interaction, visual design, product function optimization and iteration, and partner communication and management and other specific work
• Cooperate with business and technical teams to conduct reasonable business abstraction and product design, and promote the universal construction of products.
• Priority will be given to those with management team experience and methodology.

Job Requirement

• Understand the enterprise security industry and have your own thoughts on the development of the security industry.
• 5 years or more of experience as an Internet product manager, or experience in financial/payment risk control/AI products, experience in commercial products is preferred.
• Have strong cross-departmental capabilities and team coordination capabilities, be good at teamwork, promote unified goals within and outside the team, and promote product implementation.
• Professional project management and time management capabilities, able to handle multiple transactions concurrently, ensure efficient product implementation, and get the expected results.
• Fluent English communication and writing skills are required.

• Oversee daily salon operations
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Promote services, products and discounts on social media
• Receive payments from clients and track all transactions
• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)
• Run online competitions and offer discount packages to attract new customers

Meet marketing and sales targets

Covert and close the leads generated through online promotions

Develops sales strategies and approaches for various products and services, such as special promotions, sponsored events, etc.

Precourse Counselling and answers questions from agents and students about product and service benefits

Contributes information, ideas, and research to help develop marketing strategies

Helps to detail, design, and implement marketing plans for each product or service being offered

Sets marketing schedules and coordinates with colleagues, sponsors, media representatives, and other professionals to implement strategies across multiple channels

Maintains excellent relationships with clients through superior customer service

Analyses trends, data, demographics, pricing strategies, and other information that can potentially improve marketing and sales performance

Implements and adheres to company policies and procedures

Attends trade shows and travels to meet clients as needed

Ensure that agents are properly trained and updated

PRE-REQUISITES:

1) Minimum academic level: Diploma or Degree in Marketing or Business Management

2) Specific language proficiency: Speak and write English and the native language of the main markets in-charge (India or China or Indonesia or Thailand or Philippines)

3) Specific job experience: With or with out experience

4) Good interpersonal skills

5) Computer literate

6) Team player

Please send in your application through Mycareerfuture.gov.sg or email to [email protected]

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Summary:

The Hostel Manager is responsible for overseeing the daily operations of the hostel, ensuring a safe, clean, and welcoming environment for guests. This role involves managing staff, maintaining facilities, handling guest relations, and implementing marketing strategies to maximize occupancy.

Key Responsibilities:

1. Operational Management:Oversee daily operations of the hostel, including front desk services, housekeeping, and maintenance.
   Ensure compliance with health, safety, and hygiene standards.
   
2. Staff Management:Recruit, train, and supervise hostel staff, including front desk personnel, housekeeping, and maintenance teams.
   Conduct performance evaluations and provide ongoing training and support.
   
3. Guest Relations:Serve as the primary point of contact for guests, addressing inquiries, complaints, and feedback promptly and professionally.
   Foster a welcoming atmosphere to enhance the guest experience.
   
4. Financial Management:Prepare and manage the hostel’s budget, monitor expenses, and implement cost-control measures.
   Oversee billing, payment processing, and financial reporting.
   
5. Marketing and Promotion:Develop and execute marketing strategies to attract guests and increase occupancy rates.
   Utilize social media and online travel platforms to promote the hostel and manage online reviews.
   
6. Facility Management:Oversee the maintenance and upkeep of hostel facilities, ensuring all areas are clean, functional, and well-maintained.
   Coordinate repairs and improvements with vendors and contractors as needed.
   
7. Community Engagement:Build relationships with local businesses and organizations to enhance guest experiences (e.g., partnerships for tours or events).
   Organize social activities and events for guests to foster community engagement.
   
8. Reporting:Maintain records of occupancy, revenue, and guest feedback.
   Prepare regular reports for ownership or management regarding performance metrics.
   

Qualifications:

• Bachelor’s degree in Hospitality Management or related field (preferred).
• Previous experience in hospitality, particularly in a management role.
• Strong leadership and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Proficient in property management software and Microsoft Office Suite.
• Strong communication skills, both written and verbal.

Working Conditions:

• Must be willing to work flexible hours, including weekends and holidays.
• The role may require occasional physical activity, including lifting and moving supplies.

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

• Hire, train, and supervise restaurant employees
• Create staff schedule to ensure appropriate staffing
• Track stock levels of food, supplies, and equipment, forecast needs, and oversee ordering as necessary
• Take ownership of budgets and cost control methods to minimize expenses
• Address customer needs, comments, and complaints
• Adhere to and enforce employee compliance with health, safety, and sanitation standards
• Process payroll and maintain all relevant records
• Ensure all employees are working within outlined operating standards
• Report on financial performance, inventory, and personnel

Marketing Manager duties and responsibilities

Marketing Managers take the lead in their company’s marketing and advertising divisions, overseeing the success of various marketing initiatives. Some of their typical duties and responsibilities may include:

• Developing marketing strategies for advertising new products
• Organizing promotional events and coordinating day-of deliveries and staffing
• Leading and training teams of Marketing Associates
• Reviewing current marketing campaigns for weaknesses and developing solutions within budget constraints
• Analyzing website click-to-purchase conversion rates and the effectiveness of promotions to determine what drives sales
• Identifying potential new markets and creating a plan to enter those markets
• Partnering with product development and buying teams to estimate product demand
• Brainstorming fresh advertising ideas with senior management
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

The Marketing Manager will coordinate and develop marketing policies, programs, and campaigns.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Gathers and analyzes information to identify new markets and customers, demand for products and services, and efficacy of existing marketing campaigns and strategies.
• Conducts market research, sales forecasting, and strategic planning to assess and ensure the sale and profitability of products.
• Conducts pricing research and analysis to ensure competitive product and service pricing.
• Maintains knowledge of trends and developments in the market; identifies needs for new products and services and makes recommendations to leadership.
• Analyzes and evaluates financial aspects of product development.
• Collaborates in the development of new products.
• Composes, develops, evaluates, and conducts training on marketing activities, strategies, and policies.
• Collaborates, participates in, and coordinates promotional activities or trade shows.
• Negotiates contracts for services needed to execute a marketing strategy.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to create, implement, and monitor budgets.
• Thorough understanding of principles and methods used to promote, display, and sell products and services.
• Proficient with Microsoft Office Suite or related software.

• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.

Responsible for the management of all aspects of Concierge functions in accordance with hotel standards. Directs, implements and maintains a concierge service and management philosophy that serves as a guide to respective staff. Responsible for developing and maintaining the acknowledgment and service of all guests visiting the location. Ensures all departments are aware of all guests’ needs and information prior to arrival that will lead to a unique, memorable and personal stay.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 years experience in the guest services, front desk, or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 1 year experience in the guest services, front desk, or related professional area.

CORE WORK ACTIVITIES

Maintaining Concierge Goals

• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Keeps concierge team focused on the critical components of operations to drive guest satisfaction and the desired financial results.

• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.

• Establishes an effective database to be used by all team members for restaurant and local attractions.

• Establishes relationships with local attractions, restaurants and other businesses to enhance guests’ experiences.

• Provides recommendations and arranges services for guests as requested (e.g., car rental, airline and train tickets, office services, beauty and barber services, baby sitting, repairs, shopping).

• Maintains awareness of cultural differences needed to meet guest's specific needs and requirements.

• Provides check-in and check-out services and handles reservations when needed.

• Maintains knowledge of rooms and their locations, services and facilities of the hotel.

• Ensures repeat and VIP guests are receiving appropriate service and ensures their requests are carried out.

• Responds to emergency situations using appropriate procedures.

• Maintains awareness of daily operations and events at the hotel.

• Maintains knowledge of daily house-count, arrivals/departures, VIPs, scheduled in-house group names, background, activities, locations, and times as well as special requests/arrangements

• Complete and communicates employee schedules.

• Provides warm welcome and anticipation of guest needs throughout their stay.

• Inspects grooming and attire of staff and makes recommendations for immediate rectification of any deficiencies.

Managing Concierge Team

• Supervises all activities of concierge team.

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Encourages and building mutual trust, respect, and cooperation among team members.

• Serving as a role model to demonstrate appropriate behaviors.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

• Ensures concierge team effectively handles guest requests and adheres to all hotel policies, procedures and standards while striving towards total guest satisfaction.

• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.

Ensuring Exceptional Customer Service

• Ensures concierge team provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

• Responds to and handles guest problems and complaints.

• Sets a positive example for guest relations.

• Empowers employees to provide excellent customer service.

• Observes service behaviors of employees and provides feedback to individuals.

• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.

• Ensures employees understand customer service expectations and parameters.

• Interacts with guests to obtain feedback on product quality and service levels.

Supporting Human Resource Activities

• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.

• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.

• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

• Participates in employee progressive discipline procedures.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluating results to choose the best solution and solve problems.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Participates in departmental meetings and continually communicates a clear and consistent message regarding the front of house goals to produce desired results.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

Job Overview

Rxilient, a rapidly growing pharmaceutical startup, is seeking an experienced IT Manager to establish, implement, and manage robust IT systems and infrastructure from the ground up. This role emphasizes CRM and finance system implementation, close collaboration with cross-functional teams, and leading a small IT team of one to ensure seamless operations. Fluency in Chinese and English is essential for effective communication with regional teams and stakeholders across diverse markets.

Key Responsibilities

• Develop and execute the IT strategy to align with Rxilient’s business objectives, focusing on scalability and adaptability in a startup environment.
• Establish IT systems and infrastructure from scratch, ensuring compliance with pharmaceutical industry regulations and best practices.
• Lead the implementation of CRM systems to enhance customer engagement, data management, and operational efficiency.
• Oversee the end-to-end implementation of finance systems, including customization, integration, and user training.
• Collaborate with cross-functional teams, including Sales, Marketing, Finance, and Operations, to ensure successful system integration and alignment with business needs.
• Supervise and mentor one IT team member, fostering skill development and ensuring high-quality performance.
• Manage and secure IT infrastructure, including cloud-based services, network systems, and cybersecurity measures.
• Build strong vendor relationships for system licenses, contracts, and third-party IT solutions.
• Provide technical support, training, and guidance to employees to ensure effective use of IT systems and tools.
• Identify, monitor, and mitigate IT risks, such as cybersecurity threats and compliance gaps, proactively implementing preventive measures.
• Coordinate IT solution implementation across Rxilient’s regional markets, ensuring consistency and alignment with business goals.

Key Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• At least 7 years of experience in IT management, with demonstrated expertise in setting up IT systems and infrastructure from scratch.
• Proven track record in CRM and finance system implementation, ideally in a regulated industry like pharmaceuticals.
• Familiarity with pharmaceutical industry regulations and best practices.
• Strong knowledge of IT infrastructure, including networks, cloud services, and cybersecurity frameworks.
• Fluency in Chinese and English to effectively liaise with diverse stakeholders and teams across Rxilient’s regional markets.
• Leadership experience in managing and mentoring small IT teams, with a focus on team member growth and development.
• Exceptional project management skills with the ability to handle multiple priorities in a fast-paced, startup environment.
• A proactive and strategic mindset, with a hands-on approach to problem-solving and innovation.

The VIP Manager will fulfill a strategic and operational role in establishing and maintaining the membership community. Their duties will encompass developing and executing the membership strategy and programming activities aligning with organizational objectives to enrich the club experience, overseeing membership databases, and supervising the property's reactive and proactive membership sales efforts. The VIP Manager will serve as the guardian of the club, ensuring the club’s management and preservation of its brand standards. They will jointly shoulder the responsibility for achieving revenue targets and ensuring guest and associate satisfaction. The VIP Manager will partner with Director Culture & Entertainment and Marketing teams to execute all aspects of the Marketing experience.

CANDIDATE PROFILE

Education and Experience
· High school diploma or GED; 6 years’ experience in the related professional area.

OR
· 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years’ experience in the sales and marketing or related professional area.

Preferred:
· Familiarity with the entertainment industry and demonstrated ability to make connections with high-profile clientele

· Proven experience in membership management or a similar role within an exclusive/private club or luxury environment.

· Strong leadership and team management skills.

· Exceptional interpersonal and communication skills.

· Proficiency in membership management software and tools.

· Ability to maintain discretion and confidentiality.

Additional Information:

This role requires flexibility in working hours, including evenings and weekends, to accommodate club events and member needs.

CORE WORK ACTIVITIES

Membership Growth

· Develop and execute strategies to attract new members and retain existing ones.

· Executes market research to target and acquire new membership business and/or close on business.

· Develops relationships within local community to strengthen and expand customer base for sales opportunities.

· Respond to inquiries from prospective members.

· Recruit and hire membership sales associates with the appropriate skills to meet the club's needs.

· Day-to-day leadership to the on-property membership sales associates, primarily focusing on attaining the sales objectives.

· Provide regular reports and updates to club management regarding membership performance, strategies, and

· challenges.

Member & Membership Committee Engagement

· Conducts outreach to recruit valuable committee members.

· Manages the membership committee, focusing on engagement strategies.

· Organizes meetings, collects feedback, and ensures committee satisfaction.

· Regularly reviews and refines the membership application process.

· Develops programing and engagement strategies to foster community.

· Oversees member communication and feedback channels.

· Maintains member database and preference history.

· Collates and manages member recruitment applications.

· Collaborates with other club departments for seamless member services.

· Partners with the hotel sales team to support membership events.

Financial Management:

· Create and manage the membership budget, monitoring revenue, expenses, and profitability.

· Implement pricing strategies and membership fee structures.

· Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

· Identifies new business to achieve personal and location revenue goals.

· Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

· Conducts regular networking engagements to continually build a

· Closes the best opportunities for the location based on market conditions and location needs.

Ensuring Exceptional Customer Service

· Uphold and enforce club rules, standards, and codes of conduct.

· Manages and develops relationships with key internal and external stakeholders.

· Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.

· Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

· Services our customers to grow share of the account.

· Empowers employees to provide excellent customer service.

· Executes and supports the company’s customer service standards.

· Provides excellent customer service consistent with the daily service basics of the company.

· Sets a positive example for guest relations.

· Interacts with guests to obtain feedback on product quality and service levels.

Managing and Conducting Human Resource Activities

· Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.

· Develops, implements, and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.

· Utilizes all available on the job training tools for employees.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

MANAGE THE TEAM OF SALES, MANICURIST AND SHOP OPERATION

PROVIDE PROFESSIONAL NAIL SERVICES INCLUDING MANICURE/ PEDICURE, NAIL EXTENSION AND GEL NAIL SERVICES

PROVIDE EYELASH/ HAIR EXTENSION

PROMOTE AND ASSIST THE CUSTOMERS FOR THE SELECTION OF PRODUCTS AND SERVICES.

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. Our hotels are stunning microcosms of the world's top cities, featuring the finest in dining, entertainment, nightlife, and service to create an enchanting experience that makes your spirit soar!

But to create this magical experience, we need you.

EDITION is hiring warm, out-going, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests.

We invite you to join us today.

We are seeking a versatile Product Owner to help us deliver Quantifeed’s Delivery and Client Success services,based in Singapore.

Responsibilities

1. Work closely with the project sponsor, cross-functional teams, and project team to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
2. Identify key requirements from the client and own the delivery book of work for the client assigned, also coordinate the requirements for cross-functional teams backlog.
3. Manage day-to-day communication and be the point of contact for the client. Internal communication and coordinate the analysis, design, build, and test phases against the planned timeline and remove any impediments to working relevantly with the program managers and Head of Delivery.
4. team collaborations, identify risks and opportunities across single or multiple projects within the company aligning them to the delivery framework and Target operating model.
5. Manage change requirements, working through the change control process.
6. Be responsible for regular milestone tracking, project status reporting, and updates.
7. Lead scrum ceremonies like scrum planning, review and maintain the project updates on relevant tools like Azure DevOps Backlog, JIRA, etc.
8. Work closely to ensure post-go-live stabilization is achieved and Handle BAU support escalations and incident reporting in hand with the client success team.
9. Contribute to automation and efficiency initiatives like automation testing and process improvements, training documentation wiki updates etc.
10. Provide insight and feedback to influence Quantifeed’s product roadmap and strengthen product/market

Requirements

1. 8 or more years of experience in technical BA, Technical Project manager, or client success Agile/scrum teams preferably in the Banking and financial services Industry. Agile project experience with facilitation skills for eliciting requirements and solutions and delivery across multiple teams, escalation, etc.
2. Ability and experience in engaging and communicating with clients and internal stakeholders on the business and technical side virtually and face-to-face as needed.
3. Familiarity with automation testing, alert management, and reporting tools. Experience with Reviewing scenarios with Gherkin syntax, TDD/BDD test approach, and knowledge of automation testing
4. Understanding of financial markets including wealth management products and trade flows (such as Funds, ETFs, and Stocks).
5. Hand on with SQL
6. Preferred exposure to .NET
7. Preferred experience in Banking Migration, technical upgrade, digital transformation, or cloud projects
8. PMP/ SCRUM product Owner or Master or equivalent certification will be preferred.
9. prefered understanding practices such as continuous integration and continuous delivery (CI/CD), automation, and infrastructure as code
10. Self-starter, hands-on solution provider, and passionate problem solver with a willingness to adapt and grow in a dynamic environment.

BUSINESS DEVELOPMENT MANAGER Job description

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, Sales - Group (Singapore) to join our team!

As a Manager, Sales - Group (Singapore), we rely on you to:

• Implement all sales activities to maximize business opportunities and revenues in their specific area of responsibility, to achieve and to exceed the segment goals for the Singapore hotels.
• Drives group lead conversion to achieve the set segment sales goals and targets for the Singapore hotels.
• Qualifies prospective clients considering the goals set forth in the sales strategy, negotiating optimum rate for the benefit of the business.
• Sells all facets of hotels in Singapore. In assigned territory, responsible for rooms, catering, food & beverage and other revenues as set out in the hotels’ budgets.
• Implements all sales action plans related to respective market(s) and account portfolio.
• Proactively partners with Business Development team colleagues to source new business from within each assigned market and market segment, generating viable enquiries and converting business always with a view to maximize revenue for the hotels.
• Works closely with the Business Development team in increasing share from existing accounts.
• Actively supports and executes group wide sales initiatives, eg. Special promotions, Sales Missions, Business Development Weeks, Business Closing Week, etc.
• Maintains close liaison with GSOs and STB representatives in assigned territory to solicit new accounts, action inquiries and convert business.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

· Involved in campaign management, including planning of product promotion, product launches, product listing, campaign follow up etc

· Managing a team of ecommerce specialists including web designers, graphic artists, SEO experts, copywriters, and programmers

· Managing and growing an online store with multiple departments, including marketing, design, customer service, operations, fulfillment, and IT

· Determining which products will be most successful based on competitor offerings and customer preferences

· Managing all aspects of the company’s ecommerce business including inventory, shipping, customer service issues, and taxes

· EDI or API integrations, new item setup, ongoing error handling & escalation to developer resources, etc.

· Assist to develop and implement demand generation plans to grow site revenue

· Liaise with Designer Team on artwork requirements and monitor deadlines for completion

· Responsible for stock inventory accuracy and to address any discrepancy

· Assist Customer Relations department on product knowledge

· Generate analysis and sales reports on regular basis

· Logistic coordination when required

· Prepare and generate purchase orders, invoices and coordinate logistics for B2B operations

· Other duties as assigned

· Flexibility to manage a business that can operate 24/7/365

·

Skills:

· Inventory management

· Customer service

· Data analysis

· Communication

· Operations managers

Requirements:

· Degree or above

• 5 + years of relevant work experience; within a similar eCommerce role
• Management experience in operations, preferable in Grocery retail, including positions of leadership.
• 1- 3 years of experience in working with or developing eCommerce operations systems.
• 1 -3 years experience working across eCommerce project launches and managing project roll-outs
• computer programming languages, website design and coding in Python, PHP, Linux,
• Effective interpersonal and communications skills (verbal and written)
• Proficient in Excel, PowerPoint
• Strong analytical skill
• Identify with company's corporate culture and obey the company's arrangements;
• Demonstrated ability to work in a fast-paced, “self-starter” environment.
• Team player with a positive ‘can-do’ attitude.
• Energetic and enthusiastic – has a sense of urgency.
• Ability to multi-task and meet simultaneous tight deadlines.
• Has the ability to thrive in a challenging environment where priorities often change.
• Passionate about the customer and all elements of the customer experience.
• Flexibility to manage a business that can operate 24/7/365
• A desire to continually learn, improve and go the extra mile
• An attitude of accountability and excellence.

Nothing beats the satisfaction of making a meaningful difference to someone else’s life. This is an opportunity for you to turn this into a career with us in Income. As a Client Relationship Manager, you are key to our multi-channel distribution strategy and you will be required to provide high value consultative financial advisory and total insurance solutions to our customers and business owners.

As a Client Relationship Manager, you will contribute to the overall team’s success by extending our product and service offering to our customers and business owners via campaign-led service calls or through participation in company events. To excel in this job, you are expected to be a self-starter, keen learner and be adaptive to changes.

Speak to us to discover how you can get started as a Client Relationship Manager and how you can build your success with us.

Key Responsibilities Include:

You will be in the forefront providing a full spectrum of insurance products & services to meet the financial and investment needs of our customers and small-medium-enterprises (SMEs) business owners:

• Provide consultative financial advisory services to meet both customers’ and business owners’ financial goals, transforming business opportunities into personal opportunities and vice versa
• Proactively offer Life, Health, General Insurance and Group Business solutions to potential customers and business owners
• Acquiring new customers and business owners through active participation in seminars, lunch talks, workshops and corporate events
• Capitalising business opportunities by acting on potential business leads from our database and setting up appointments with potential customers & business owners
• Maintaining long-lasting relationships with both existing and potential customers & business owners

Qualifications - External

• Degree or Diploma in any discipline
• 2 years’ sales experience will be an added advantage
• Passionate about helping customers achieve greater financial competency
• Able to manage relationships with HNW or Business owners
• Results driven and motivated by performance-based rewards
• Good communication, presentation and interpersonal skills
• Strong team work with a positive customer and corporate focused attitude
• Relevant CMFAS qualification : M5, M9 & 9A HI, BCP, PGI & CGI

About the Company

Founded in 1973, DCS Card Centre (formerly Diners Club Singapore) is a financial institution licensed to issue credit and charge cards, governed by the Monetary Authority of Singapore (MAS) under the Banking Act.

We deliver digital-first, customer-centric payment products and solutions for consumers, merchants and corporates. Leveraging on our deep heritage, we aspire to be an innovative fintech leader driving integrated payment and financial services.

For more information: https://dcscc.com/about-us

Responsibilities:

Payment Settlement Operations:

• Oversee and manage daily payment settlement and clearing transactions.
• Ensure all payment settlement documents are accurately filed, recorded, and sent to secure storage (e.g., CISCO) for safekeeping.
• Process refunds and resolve disputes arising from merchants promptly and effectively

Billing and Account Receivables:

• Supervise the preparation of invoices and billing information for accounts receivable.
• Manage auto-billing processes, including GIRO, standing instructions, outgoing messages, confirmations, and payments.

Transaction Reporting:

• Update and maintain daily transactions in the control cash projection report.
• Ensure outstanding (live) and matured deals are filed and reported in their respective designated records.
• Prepare and submit weekly and monthly transaction fee billing reports.
• Compile and submit MAS S$ weekly transactions report (MAS 755) to the Monetary Authority of Singapore (MAS) in a timely manner.

Account Management and Customer Support:

• Oversee the process of account opening and creation, ensuring adherence to internal and regulatory guidelines.
• Support Internet Banking customers with account management queries and resolution.

Compliance and Efficiency:

• Implement and ensure compliance with AML (Anti-Money Laundering) regulations and reporting requirements.
• Optimize processes to ensure operational efficiency, accuracy, and alignment with regulatory requirements.
  Provide leadership in finance operations, including remittance transaction processing.

Team Leadership and Reporting:

• Lead and mentor a team to ensure high performance and operational excellence.
• Collaborate with internal stakeholders to improve workflows and meet business goals.

Requirements:

• Education: Minimum Diploma or Bachelor's degree in Finance, Banking, Accounting, or a relevant field.
• Experience: At least 5+ years of experience in payment settlement operations, with a minimum of 3 years in a leadership role within the banking or payment industry.
• Strong understanding of payment processing methods, including Diners, Visa, Mastercard, e-wallets, IPP, BNPL, and other payment ecosystems.
• Solid knowledge of financial operations, remittance transaction processing, and accounting entry.
• Ability to work under pressure, prioritize tasks, and perform with minimal supervision.
• Proficient in financial reporting and analysis, with an eye for detail and accuracy.
• Strong leadership and interpersonal skills to lead teams and collaborate effectively across departments.
• A fast learner with excellent problem-solving abilities and a team player mindset.

About HotelPlanner

HotelPlanner is a leading travel technology company that combines proprietary artificial intelligence and machine learning capabilities, and a 24/7 global gig-based reservations and customer service network, to quickly and seamlessly serve all traveler hotel & accommodation needs from a single platform. HotelPlanner is one of the world’s top providers of the individual, group, and corporate travel bookings, specializing in unique “Closed User Group” discount rates. Founded in 2004, HotelPlanner has enduring partnerships with the world’s largest Online Travel Agencies, well-known hotel chains, individual hotels, online wedding providers, ancillary lodging providers, corporations, sports franchises, universities, and government agencies.

Learn more about us at http://hotelplanner.com

What you will do:

-Have a passion and excel in cold calling, performing product demos both in-person and online, and creating long-lasting relationships.

-Heavy prospecting and exceed revenue targets by establishing influence with meeting planners in all market segments including corporate, association, and SMERFE through a variety of avenues such as personal appointments, presentations, phone calls, emails, social media, and industry events.

-Develop working relationships with various Hotel Sales Partners at a global, area, and on-property level.

-Excel in managing gatekeepers, influencing multiple decision-makers, and understanding the complexities of closing a transaction.

-Establish and cultivate an extensive professional network within the assigned geographical region with client and hoteliers.

-Facilitate and maintain consistent sales activity levels to ensure attainment of weekly, monthly, quarterly and annual sales quotas.

-Develop and maintain a high technical competency of Hoteplanner products, competitors and industry trends.

-Process and accurately document daily sales activity in Hotelplanner database.

-Collaborate with other Hotelplanner team members to ensure complete customer satisfaction.

-Adheres to all company policies, procedures and business ethics codes.

-Perform all other duties as assigned.

What you’ll Need to Succeed:

-Minimum 3-5 years of experience in outside sales and Business Development.

-Extensive experience in account development and proven ability to close sales.

-Excellent verbal, written and group communication and presentation skills; ability to utilize communication skills to effectively influence across functions and business units as well as across different leadership levels.

-Excellent organizational & analytical skills and ability to multi-task in a fast-paced environment.

-Strong empathy for customers and a passion for revenue and growth.