Netpoleon Solutions is a well-established IT Network Security solutions provider and the Asia arm subsidiary of Macnica Inc – a Global Company with trillion-yen revenue.

Netpoleon Solutions has offices in Singapore, Malaysia, Indonesia, Philippines, Thailand, Vietnam, Myanmar, India, Australia and New Zealand, with its parent Company based in Japan.

We are now inviting individuals to join the Singapore office. Candidates should ensure efficient operations, fosters team growth, and contributes to overall customer satisfaction and loyalty. If you have these qualities, you will embark on an exciting career together with us to pursue our strategic expansion.

Job Description:

A Technical Support Manager plays a crucial role in overseeing and managing the technical support team to ensure high-quality service delivery.

Primary Functions:

Team Leadership and Management

• Supervise and mentor the technical support team to maintain productivity and morale.
• Conduct regular training sessions to ensure the team is up-to-date with the latest technologies and support protocols.
• Set clear goals, objectives, and performance expectations for team members.
• Handle recruitment, onboarding, and performance evaluations of team members.

Customer Support

• Oversee the resolution of customer issues and ensure a high level of customer satisfaction.
• Act as the point of escalation for complex or unresolved technical issues.
• Monitor customer feedback and take proactive steps to address recurring issues or dissatisfaction.
• Develop customer support strategies to improve service levels.

Operational Oversight

• Develop and maintain Standard Operating Procedures (SOPs) for technical support processes.
• Ensure the team meets Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
• Implement tools and systems for ticket management, reporting, and communication.
• Analyse support trends to optimize workflows and improve efficiency.

Technical Expertise

• Maintain a strong understanding of the company’s products, services, and technologies.
• Provide guidance to the support team on technical troubleshooting and problem-solving.
• Collaborate with product and engineering teams to address recurring technical challenges.
• Stay updated with industry trends and incorporate relevant practices into the support process.

Communication and Collaboration

• Serve as a liaison between the support team and other departments, such as sales, marketing, and product development.
• Provide regular updates and reports to senior management on team performance, customer satisfaction, and operational challenges.
• Coordinate with external vendors or partners to resolve third-party issues impacting customers.
• Clear verbal and written communication for resolving customer issues, team collaboration, and presenting insights to stakeholders.
• Ability to explain technical concepts to non-technical audiences.

Strategic Planning

• Plan and implement strategies for scaling support operations in line with business growth.
• Budget and allocate resources effectively to meet current and future support demands.
• Develop and implement customer service policies that align with company goals.

Risk Management

• Identify potential risks in the support process and develop mitigation strategies.
• Ensure compliance with regulatory standards and data protection laws, if applicable.

Metrics and Reporting

• Monitor support metrics like first-response time, resolution time, customer satisfaction score (CSAT), Net Promoter Score (NPS), etc.
• Use data-driven insights to make decisions and improve support processes.

Requirements:

• Minimum of 5 years of experience in technical support, customer service, or IT management roles.
• Hands-on troubleshooting in software, hardware, networking, or systems.
• Proficiency in Operating Systems (Windows, Linux, macOS), Networking Concepts (DNS, DHCP, firewalls, VPNs), Cloud Platforms (AWS, Azure, Google Cloud), and Application Support tools (e.g., ticketing systems, monitoring tools).
• Proficiency in Helpdesk Tools (e.g., Zendesk, Freshdesk), CRM Platforms (e.g., Salesforce), and Monitoring Tools (e.g., Nagios, SolarWinds, Datadog).
• Familiarity with ITIL frameworks or similar methodologies.
• Degree in Cybersecurity / Computer Science / Information Technology / IT Engineering / Business Administration.
• Certification in CompTIA A+, Azure Administrator, AWS Solutions Architect, CCNA, ITIL Foundation, ScrumMaster, or Six Sigma will be considered an added advantage.
• Goal setting, performance monitoring, and feedback delivery.
• Strong organizational, project management, and strategic planning abilities.
• Conflict resolution and adaptability in fast-paced environments.
• Expertise in troubleshooting and diagnosing issues accurately.
• Commitment to high-quality service and satisfaction.
• Handling escalations and maintaining professionalism.

Other Information:

• Working hours: 9am to 6pm, Monday to Friday*
• Salary will commensurate with qualifications and experiences
• 13th month bonus AWS / Variable bonus

*After office work may be required due to the nature of IT/IT-networking job scope

Interested candidates, please apply via the “Apply Now” button below.

We regret that only shortlisted candidates will be notified.

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Job Responsibilities

a) Leading and supervising a group of employees

b) Evaluating their performance and delivering feedback

c) Handling other administrative tasks include planning the department budget, overseeing inventory, or even motivating employees

d) To abide the Company's rules and regulations

e) Elevated customer support

f) Any other ad-hoc assignments

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

Job Responsibilities

- Provide advice to internal stakeholders on all procurement-related matters and ensure they are compliant with Company Procurement Policy.

- Perform vendor screening, supply market research and analytical studies to identify and select potential suppliers to be added to the pre-approved vendor list.

- Prepare RFQ/Tender documents

- Review and evaluate quotations from vendor

- Coordinate purchasing activities and services based on company’s needs.

- Monitor process and supplier performance and resolve issues with suppliers.

- Manage and analyze expense data with the objective to derive cost saving opportunities.

- Monitor contracts and renewal prior to expiry

- Any other duties assigned by manager

Requirements

- Min 3 years of relevant experience in the F&B industry

- Knowledge of MS Office (Google Drive)

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Self-driven and highly-motivated

- High degree of commitment and a good team player

- Able to work under pressure and in a fast-paced environment

- Have initiative, independent and well-organised

Job Description:

• Manage the site technique team (BIM, C&S, M&E, Archi) to deliver the outcome timely and with good quality. Maintain design program by managing interfaces and monitoring progress, coordinating activities, resolving, or coordinating conflicts and issues in design packages.
• Co-ordinate design related matters with Consultants and Clients. Resolve technical problems for project team.
• Work out the shop drawing (mainly RC and Archi drawing) submit schedule and manage the submittals in orderly manner. Technical proposal composing.
• Arrange and chair regular meeting of technique team for progress monitoring.
• Ensure optimize design solutions in compliant with construction standards, regulatory framework, contractual specifications and buildability requirements.
• Ensure the construction team clearly understand the content and requirements of the latest drawings and requirements.

Job Requirements:

• Bachelor degree in Civil, Structural or in a related field accredited by Singapore's Professional Engineer Board.
• Minimum 10 years of working experience and 5 years in large scale Civil & Infrastructure/Building projects.
• Good knowledge and experience of RC structure works.
• Familiar with Archi, M&E works.
• Exceptional technical and problem-solving skills and reasoning ability
• Ability to communicate effectively and clearly.
• Must be self-motivated and able to work independently.

RESPONSIBILITIES:

• Prepare and posting of journal entries and reconciliations.
• Manage and oversee General Ledger activities
• Process for staff claims and payment for daily operating expenses.
• Prepare documents and schedules required by auditors
• Prepare internal management reports such as daily monitoring and daily regulatory data base calculation
• Prepare regulatory reports and respond to regulatory the inquiries
• Support new systems tests as required by Head Office
• Any other ad-hoc duties as assigned by Head of Finance & Accounting
• Leave cover for other team members.

REQUIREMENTS:

• Degree/ Diploma in accountancy or related accounting qualifications
• Minimum 3 years handling accounting operations such as payment / nostro reconciliations and financial reporting
• Proficient in MS excel
• Must be meticulous and careful
• Mature with good communication skills and must be able to work independently

EA License No: 05C3451

EA Personnel Name: Izz Lokman
EA Personnel No: R24124828

Responsibilities

· Provide technical lead in system and network design, with implementation for application system

· Execute full software development life cycle (SDLC)

· Produce specifications and determine operational feasibility

· Responsible for quality assurance, maintenance and enhancement of existing software libraries

· Participate in system acceptance testing and on-site deployment

· Work with Vendor to resolve software issues both on site and off site

· Comply with project plans and industry standards

Requirements

· Degree in EEE/Computer Science/Computer Engineering or equivalent

· Minimum 5 years of technical experience in software development

· Proficiency in C, C++, C#, or Java

· Knowledge of digital communications, Microsoft .NET, Scripting languages

· Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

· Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

· Knowledge of Firmware development will be an added advantage

· Working location is in Ang Mo Kio

· Singaporeans only

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

A Digital Strategic Transformation Senior Manager or Director typically oversees the planning and execution of digital transformation initiatives within an organization. Their job scope includes developing strategies to modernize business operations, enhance customer experiences, and drive efficiencies through the adoption of digital technologies. Below is a breakdown of their responsibilities:

• Develop Digital Transformation Strategy: Create long-term plans to integrate digital tools, processes, and platforms to achieve business goals.
• Leadership and Change Management: Lead cross-functional teams, manage stakeholders, and champion digital transformation throughout the organization.
• Alignment with Business Objectives: Ensure digital initiatives align with the overall business strategy, focusing on value creation, revenue growth, and cost efficiencies.
• Innovation Management: Stay updated on emerging technologies and trends, integrating relevant innovations to improve processes or products.
• Data-Driven Decision Making: Promote the use of analytics, data, and business intelligence tools to guide decision-making across departments.
• Automation Implementation: Oversee the integration of automation tools (e.g., robotic process automation, AI-driven workflows) to streamline operations.
• Digital Customer Journeys: Implement digital strategies to improve customer interactions, personalizing services, and optimizing the customer experience.
• Omni-Channel Strategy: Oversee the integration of digital platforms to offer seamless customer experiences across various touchpoints (e.g., online, mobile, social media).
• Risk Management: Identify and mitigate risks related to digital transformation projects, including those related to technology failures or resistance to change.
• Digital Skill Development: Lead the upskilling and reskilling of employees to work with new technologies and processes.

This role is highly strategic and requires a balance of leadership, technology acumen, and business insight. The person in this role would typically report to the Chief Operation Officer (COO), or directly to the Managing Director/CEO, depending on the structure.

• 5 Working Days (Able to work on Weekends)
• Up to $3500
• Island-Wide

Job Description:

• Leading and motivating the staff in achieving maximum results for the Key Performance measurement
• Monitor the inventory level, replenishment of stock and return cycle is carried out accordingly
• Improve upon existing work procedures and operations, ensure that the correct paper works handling are adhered to
• Take charge and provide necessary supervision during stock take and random count exercise
• Manage and involve in opening and closing of the store and banking of the daily sales
• Manage the store’s manpower
• Involve in budget planning

Requirements:

• Diploma holders or with at least 3 years of retail supervisory experience
• Required to work retail hours, weekends and public holidays

Interested applicants can send your resume to Whatsapp 89503567 (Jennifer) and allow our consultant to match with our clients.

Jennifer Tay

R22111564

The HR Ecology Pte Ltd

Position: QA Assistant Manager (Food Science)

• Working days: 5 days work week (8.30am - 5.30pm )
• Salary: $4000 - $4700 (Depend on experience)
• Location: Senoko S Rd (Sembawang)

Responsibilities

• Ensure documentation update and control based on regulatory and certification requirements (e.g. FSSC 22000).
• Liaise with government authorities to ensure conformance to relevant food regulations and halal requirements
• Conduct internal audit and handling of third party audits
• Ensure effective implementation of all matters with regards to quality assurance and control e.g. pest control, effectiveness of cleaning chemical
• Supervise the handling of customer complaint and review of corrective action reporting.
• Supervise implementation of product and process checking based on QAQC program.
• Supervise health cert application handling and export registration.
• Ensure implementation of annual vendor evaluation on food safety & quality.
• Provide food safety training and relevant refresher training to team

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Project Support and Governance

• Collaborate with stakeholder departments in business, operations, technology, regulators, etc and co-ordinate execution by respective owners
• Execute projects according to plan, scope, budget & timeline
• Ensure project execution adhere to policies, procedures and criterias
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
• Understand interdependencies between business, operations and technology
• Analyze risk and propose mitigation plan

Education:

• Diploma or Bachelors’ Degree of Science in (Business Management, Computer Science, Information System)
• At least 2 years’ relevant experience preferably in a Finance Institution.

Essential:

• You will typically be assigned to work on specific projects and is expected to support the Project Delivery.
• You are expected to ensure your work are adequately documented and transferred to the production team post-cutover.

Skills Required:

• Ability to appreciate and conduct analysis on Business/Operation Processes
• Ability to hands on/ illustrate UI/UX Wire-framing, Concepts and Proposal
• Ability to drive and run workshop/ discussion forums with other stakeholders

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

• Competitive salary and performance-based bonuses
• Opportunities for professional development and career growth

About Our Client

Our client, a global leader in shipping and logistics who is looking for a Business Operations Project, Senior Manager to drive process improvements, automation and digital transformation within their organization.

Job Description

• Lead various projects focused on process automation, design optimization, digitalization and process standardization.
• Conduct ad-hoc analyses of performance metrics to identify improvement opportunities.
• Collect, evaluate and implement new ideas that add value to the business.
• Oversee the end-to-end implementation of strategic initiatives.
• Partner with stakeholders to ensure alignment and successful project execution.
• Drive change management and ensure adoption of new processes.

The Successful Applicant

• Degree in Business Administration, Logistics, Supply Chain or a related field.
• At least 8 - 10 years of experience in project management within shipping/ logistics industry.
• Experience with Business Process Management, automation projects and Big Data management (Power BI / Tableau).
• Strong analytical, communication and interpersonal skills.
• Ability to influence stakeholders and lead discussions to drive results.
• Self-driven, proactive and able to work independently with minimal supervision.

What's on Offer

• Be part of a forward-thinking, innovative team.
• Competitive compensation and benefits.
• Opportunities for professional growth and development.

Contact

Shangari Manoharan (Lic No: R21101201/ EA no: 18S9099)

Quote job ref

JN-112024-6603970

Phone number

+65 6643 9733

Michael Page International Pte Ltd | Registration No. 199804751N

As the Senior Manager, the role will be responsible for leading and driving the company's recruitment strategy to attract, interview and hire top talent for a range of positions across the organisation.

What you'll be doing

• Develop and execute talent acquisition strategies locally and overseas, aligning with business goals and market trends
• Lead and mentor a team of recruiters, driving an efficient and candidate-focused recruitment process
• Collaborate with hiring managers to understand recruitment needs and source candidates for diverse roles
• Oversee pipeline strategies to ensure timely hiring and attract talent for strategic initiatives
• Partner with public agencies, corporate entities, and institutions for outreach, internships, and employer branding campaigns
• Continuously improve recruitment processes, leveraging data-driven insights to enhance efficiency and candidate experience
• Manage end-to-end recruitment operations, from campaigns to onboarding, while effectively handling budgets and reporting to leadership

What we're looking for

• Bachelor Degree level and above from a recognised institution in Business/ Human Resource or related studies
• 10 years of experience within Human Resource, preferably 8 years of handling Talent Acquisition within Education/ Healthcare/ Retail industry
• Experience in collaborating with senior leaders and drive strategic initiatives with a strong operational focus
• Demonstrated success in developing and executing effective recruitment strategies while leading and managing a team of skilled recruitment professionals

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674

• Total working experience around 10 to 15 years, of which at least 5 years of experience / knowledge in Project Management in banks
• Ability to multitask effectively and to handle multiple projects
• Detailed and analytical and on top of issues
• Highly driven, pro-active and a strong team player
• Excellent interpersonal skills and written and verbal communication skills in English

Good to Have

• Experience in AML systems
• Experience in Informatica
• Experience in Testing approach
• Experience in Control-M, JIRA
• Experience in SharePoint

• Gross up to $30,000/month
• Personal & Overriding commission + Sales incentives
• 6 days off per month
• Working hours: 9 hours per shift
• Location: JEM / Bedok Mall

Responsibilities:

• Lead a team of 5-8 staff to meet personal and outlet KPIs.
• Track performance against KPIs and implement improvements.
• Handle daily operations including customer complaints, staff motivation, coaching, and paperwork.
• Manage staff responsibilities while performing hair treatments when necessary.
• Schedule employee shifts and oversee annual leaves/medical leaves.
• Train and develop staff to maximize performance and efficiency.

Requirements:

• Min. 3 years of relevant experience with proven KPI success in a related industry.
• Excellent communication and interpersonal skills.
• Bilingual in MANDARIN and ENGLISH to liaise with Mandarin-speaking clients.

For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [email protected]

**Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat

Job Description:

Shift Rotas

• Needs to be flexible towards working hours. Shifts start as early as 6:30am Singapore time.

Incident and Problem Management

Monitor the results and quality of the different software solutions and projects implemented in the organisation:

• Manage/Own P1/P2 incidents and problems end to end.
• Communicates with internal users and management over incidents and post-mortems.
• Diagnoses issues: establishes their root case.
• Initiates task force over critical incidents.
• Liaises with upstream and downstream systems support teams as appropriate.

Direct Responsibilities

• Assist troubleshoot and resolving incidents and problems on supported application.
• Monitor and maintain system health and performance.
• Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).
• Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.
• Monitor group mailbox, assigning/escalating appropriately.
• Basic of majority of the application the team supports with the ability to be L1 support when necessary.
• Adherence to Audit, Compliance and Risk guidelines. Knowledge Management and Documentation
• Documents support procedures on wiki.
• Owns team knowledge base on wiki for all in-scope applications.
• Provides support to end-users on how to use the application.
• Ensures Follow-the-Sun and regional support teams are continuously trained as required.
• Communicates a daily handover document to Follow-The-Sun support teams, where appropriate.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered:
• Ensures that all application support logs are fit for purpose, ie meaningful and actionable;
• Actively seeks reduction of dependency on manual interventions by support staff, e.g leveraging enterprise batch scheduling and enterprise monitoring tools.
• Implement self-recovery and automated detection of incident leveraging on learnings from past incidents. Maintenance and enhancements Oversee the acquisition and development of software systems in organisational units:
• Participates to release cycles for functional validation on staging/preproduction and production environments.
• Review release and coordinate around deployment/post release checks.
• Communicates Release Notes.

Job Requirements:

• 5 to 15 years’ experience
• Good business knowledge of Rates, FX and Credit business.
• Good business knowledge on other fixed income products.
• Understanding of Risk & PNL terms.
• Proficient in python and SQL
• ITIL basic knowledge or understanding between incident tickets and problem tickets.

Interested applicants, please email [email protected]

Ivy Tham Yi Ru

EA Personnel No. R1104692

Recruit Express Pte Ltd | EA Licence No 99C4599

• MNC Company: Software Company that provides streamlined, omni-channel software solutions, exclusively for the Distribution, Logistics and Supply Chain industries
• Position: IT Project Manager (WMS)
• 5 Days Work, 830am-6pm
• Basic Salary: $5,000 - $7,500 + Bonus
• Apex @ Henderson, Singapore (159545) - Tiong Bahru / Redhill

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network / system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive / Project Lead specialized in IT / Computer - Software or equivalent.

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

• MNC Company: Software Company that provides streamlined, omni-channel software solutions, exclusively for the Distribution, Logistics and Supply Chain industries
• Position: IT Project Manager (WMS)
• 5 Days Work, 830am-6pm
• Basic Salary: $5,000 - $7,500 + Bonus
• Apex @ Henderson, Singapore (159545) - Tiong Bahru / Redhill

Job Requirements

• Diploma, Bachelor’s Degree of IT or business discipline, or background in technology environment delivering solutions or projects
• Excellent project management skills and high-quality successful project delivery experiences
• Technical skills/background in network / system is added advantage
• At least 5 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): WMS, any ERP such as SAP, Dynamic, Oracle, TMS etc.
• Preferably Senior Executive / Project Lead specialized in IT / Computer - Software or equivalent.

Job Description

• Conduct Project Kick-off
• Lead requirement gathering session
• Ensure solution can fulfill customer requirement
• Manage project timeline (including detailed schedule like requirement gathering sessions, training sessions, UAT sessions)
• Communicate with vendors (Timeline, Billing Delivery)
• Hardware procurement monitoring
• Reserve project obstacles (project delay, quality problem, scope creep, etc.)
• Regular meeting with customer (if any)
• Ensure handover to Support Team
• Billing Management (Vendors & Customer)
• Arrange resources for on-site support
• Maintain team morale when facing challenges

#SCR-carson-cheong

⭕ Cheong Kar Chun ⭕ Team Manager ⭕ R1980386

⭕ The Supreme HR Advisory ⭕ 14C7279

Key Responsibilities:

Team Leadership:

• Lead and manage a team in Trade Finance domain (Onshore/Offshore)
• Foster a collaborative and high-performing team environment across APAC region

Project Management:

• Plan, execute, monitor, and complete application development project in Trade Finance domain
• Manage project issues, risks, and budgets effectively
• Ensure timely delivery of project milestone and final deliverables.

System Integration:

• Oversee the integration of in-house/vendor-provided application with regional peripheral systems
• Rollout Global solution/Regional solution provided by HO or other regions
• Coordinate with internal and external stakeholders to resolve issues

Stakeholder Communication:

• Maintain effective communication with internal and external stakeholders
• Prepare and present reports on project progress, issues, and risks
• Act at the primary point of contact for all project-related inquiries

Process Improvement:

• Identify and implement process improvements to enhance efficiency and effectiveness in system integration and project management
• Stay updated with industry trend and best practice

Maintenance

• Regularly monitor system performance, system usage, and resource consumption and take preventive measures before issues arise
• Act as the primary point of contact for any technical issues or bugs reported by users and coordinate to troubleshoot and resolve issues efficiently
• Apply security patches for vulnerabilities and updates to keep system up to date
• Plan and execute regular updates and upgrades to the application to ensure it remains current and secure, managing EOL/EOS for Hardware and Software
• Provide on-going support to users, addressing their queries and concerns
• Consider the introduction of new technologies and tools, and plan system upgrade.
• Liaise with the relevant teams including vendors to investigate reported issues/problem, identify root cause/impact, implement workaround and fixes to resolve issue.
• Maintain comprehensive documentation, including user manuals, technical specifications, and change logs
• Ensure the application complies with all relevant regulatory and security standards

Requirements:

• Bachelor’s degree in computer science, Information Systems, or another related field
• 15+ Years of experience with specialization on Trade Finance implementations, with exposure to methodologies and frameworks for IT project management
• Strong understanding of trade finance processes, including export/import, bank guarantees, and supply chain finance
• Experience with CGI T360/TPS trade finance product
• In addition to knowledge of Trade Finance, knowledge of syndication loans and experience with Finastra LoanIQ is even preferred if you have
• Knowledge in Java/J2EE platform, Oracle DB, SQL, Unix/Linux, IBM WAS, DB2, MQ and IIB would be an advantage
• Excellent analytical, troubleshooting and problem solving skills
• Experience in software development lifecycle (SDLC) and exposure to Agile methodology
• Ability to work collaboratively with cross functional teams or offshore team
• Strong communication skill to liaise with stakeholders, team members, and products vendors
• Excellent interpersonal and negotiation skills
• Self-motivated and possess drive, and ability to work independently and a good team player

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.

Senior Manager, APAC Market & Clearing Operations, Singapore

The APAC run team is responsible for ensuring the smooth running of LCH clearing services within the APAC time zone. It is the first point of contact of to resolve issues for members, clients and regulatory authorities and has the ultimate responsibility of ensuring a positive client experience across LCH products. The team works closely with internal and external partner to ensure operations are run efficiently and resiliently, and queries and issues are followed through to resolution. The candidate should maintain a good working relationship with Central Banks, PPS Banks, Concentration Banks, Custodians, Members and Clearing brokers, as well as internal partners. This is a highly visible role, working with sales and marketing as well as senior management.

The successful candidate should possess proven experience in clearing and related trade workflow and Collateral management. Examples include various life-cycle events across the services such as margin runs, compression offering and portfolio transfers. They should have experience leading a team, the ability to work to timeframes, and be able to influence partners across geographical locations. They should be pro-active, confident and well-presented and take ownership of processes in their remit.

As a People Leader, they be will responsible for ensuring they and their team deliver the running of core business processes, applying expertise and managing partners where vital.

Role Responsibilities & Key Accountabilities:

• Applies expertise and past experience to resolve high-risk, business-critical operational risks in an accurate and timely manner, utilising communications and corrective actions to limit the operational, reputational and financial impact on the Group
• Applies experience to predict and prevent future operational issues, staying abreast of and implementing internal and external best practices
• Builds and maintains good relationships with partners internally (Compliance, Risk, sales, etc.) and externally (e.g. clients, regulators, vendors), improving the reputation of LSEG
• Produces and interprets management reports for senior partners, analysing and explaining favourable and adverse outcomes
• Coordinates large, complex planned and unplanned process changes and product/service developments, ensuring all vital testing is conducted
• Partners with internal teams to explore and build the operational configuration of new products, ascertaining the feasibility, cost, impact, and operational requirements of the project
• Contributes significantly to large-scale projects and change initiatives outside of own day-to-day responsibilities, utilising subject matter expertise to advise on the operational change requirements
• Leads the performance and development of an Operations team
• Deputises at key meetings and as necessary.

Minimum Requirements

• Undergraduate degree or equivalent experience, ideally with a degree in finance or business related
• In-depth understanding of end to end trade flow for Interest Rate Swaps with proven experience within an Investment Bank or Financial Institution in one of the following areas;
• Client Services/ Middle Office
• Treasury/Collateral
• Risk management/ product control
• Clearing and Settlement
• Strong analytical and problem-solving skills, with excellent attention to detail;
• Strong communication skills, both oral and written;
• Able to work in team environment and demonstrate working to deadlines;
• Strong numerical proficiency (advanced Excel user);
• Experience with using Murex and/or Calypso an advantage;
• Knowledge and understanding of Austraclear, RITS, MAS payments systems, and SWIFT messaging would be an advantage;
• Able to establish and maintain relationships at all levels both within and outside the organisation.

Purpose of the Role

Accelerate the Financial Lines growth in South East Asia (Vietnam, Indonesia, Phillippine as main focus)

Responsibilities

•  Exceed financial goals, P&L for S.E.A
•  Set up strategy for probable gorwth and execute to make S.E.A team to become the market leader
•  Underwrite S.E.A Financial Lines risk
•  Manage all Financial Lines risk referrals from S.E.A underwriters
•  Work with countries underwriters for all type of underwriting supports including, but not limited to risk analysis, supporting to prepare for referrals, seizing all market opportunities, doing regular training for skill enhancement
•  Bring strong relationships with key FL producers, understanding their unique needs and providing appropriate guidance and solutions and expand distribution channel
•  Engage with key local clients, growing long-term risk management partnerships
•  Represent Chubb at key industry events, showcasing our knowledge and capabilities in India or Singapore
•  Support regional Financial Lines team

Requirements

•  7-10 years experience mandate in Financial Lines underwriting
•  Excellent level of knowledge and understanding for all Financial Lines product including D&O, PI, Crime, Medmal and FI
•  S.E.A Financial Lines market experience is preferred
•  Proven track record of business development and excellence on achieving profitable revenue growth
•  Relationship Management: Demonstrated success in building and maintaining strong relationships with country underwriters, head office, distribution partners such as brokers, agents, and intermediaries. Track record of effectively managing key accounts, negotiating terms and conditions, and delivering exceptional service to clients
•  Risk Assessment Skills: Strong analytical and critical and logical thinking skills to assess risks accurately, identify potential exposures, and develop appropriate risk mitigation strategies. Strong rationale and creativeness to develop new products and coverages by local market needs . Experience in conducting thorough risk inspections and effectively communicating risk-related information to stakeholders
•  Communication and Collaboration: Excellent written and verbal communication skills, enabling effective
• interaction with internal teams, external partners, and clients. Especially interaction with local team is critical.
• Collaborative mindset to work cross-functionally with colleagues in product development, claims, and other departments to deliver comprehensive solutions and support to clients

Postion Purpose

The Marketing Manager shall be responsible for the planning, development and execution of marketing activities with the marketing team to obtain top of mind brand recall and revenue generation through creating exciting touchpoints for customers and meeting customers’ needs.

Principal Accountabilities

In addition to following Kiosk Collective policies and procedures, principal accountabilities include, but are not limited to:

Responsibilities

· Develop and implement marketing and branding strategies to promote the F&B brands and products.

· Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments.

· Manage and develop marketing campaigns, website content, social media to reach target audiences.

· Create compelling and engaging content for marketing collaterals, such as social media posts and promotional material.

· Analyze customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies.

· Develop and manage advertising campaigns to build brand awareness and positioning while identifying potential customers.

· Drive the success of a brand including obtaining market share, building top of mind recall, and increasing toplines

· Design and oversee digital marketing plans including our marketing database, email, and display advertising campaigns.

· Stay abreast of industry trends, emerging technologies, and best practices to constantly innovate and improve marketing strategies and tactics.

Requirements

· Degree in Marketing, Mass Communication, Business or related discipline.

· Minimum 5 years’ relevant brand management and marketing experience.

· Experience in the F&B industry will be an added advantage.

Scheduling performance events, promotional appearances, and programs.

> Keep and update weekly routine performances and managing calenders.

> Assisting with the development and distribution of PR materials, including brochures, pamphlets, newsletters, and videos.

> Negotiating contracts for local and foreign performing artists.

> Handling interpersonal conflicts between artists, such as band members.

> In charge of the administration of performing artists including reporting to the management.

> Working hours are from 5pm to 2am.

Job Requirements

Ability to work under pressure in a fast-changing environment.

Able to work independently and under time pressure.

Possess good attitude, self-motivated, result oriented, flexible and adaptable to changes positively.

Has prior experience as performing artists would be an advantage.