Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

PRINCIPAL ACCOUNTABILITIES

SQP oversees critical and non critical supplier mainly mechanical parts in. SQP is responsible in leading before and after FAS (First Article Submission) qualify and monitor quality performance of new / existing suppliers and ensure uninterrupted supplies of materials and services. He/ She should be able to foster close relationships with suppliers and partners and be able to communicate their value to the company.

JOB RESPONSIBILITIES

1. Lead and Drive First Article Submission for new and existing supplier

Supplier Quality Professional develop Quality plan such as Process Flow Diagram (PFD), Manufacturing Process Plan (MPP) & Inspection Test Plan (ITP) to new supplier. Perform supplier audits such as QMS, Process and HSE. This will involve visit/audit and assessing their capability and FAI. SQP shall work with Sourcing and Engineering, to engage and educate suppliers/sub-contractors.

2. Lead quality performance review

Worked closely with suppliers, to monitor conduct audit for vendor performance. Conduct in process audit and drive for closure of audit findings and continuous improvement and reduction of COPQ (Cost of Poor Quality). Lead the discussion with the suppliers and ensure timely response is executed to deliver result to our internal customers. Guide Procurement and team for supplier performance review process.

3. Supplier Development.

SQP shall drive for vendor development, identify and develop new special process to meet turnkey objective and reduce leadtime of supplier.

4. Analyse supply market.

SQP shall propose and execute creative ways to improve supplier process which creates financial value to the organization.

5. Maintain good relationship with stake holders and customer/s

SQP maintain good relationship with stakeholders such as Manufacturing, Procurement, Engineering and Quality. Work with cross functional teams in resolution of process and quality issues related to design, application and manufacturing process. Develop quality consciousness and impart application of quality tools such as FMEA, 8D.

6. Develop Product Quality Control Plan

SQP shall also be in charge in developing Quality Control Plan according to the requirements of the customer. He/She shall ensure that required processes and documentations and surveillance points are identified in the QCP. He/She shall liase closely with the customer during development of the new QCP and revision of the existing QCP and its approval (internal and Customer).

7. Customer /Third Party Inspection coordinator

SQP shall manage Customer and Third Party inspection of products/parts. He/She shall ensure that each Quality Control Plan activity which requires surveillance points are monitored and conducted accordingly. He/She will liase and communicate closely with the internal and external customers to ensure that TPI inspections are executed according to the plan schedule.

8. Perform any ad-hoc duties as and when assigned by the superior.

9. All employee of Completion Products Pte Ltd shall observe the highest standards of ethics and integrity in undertaking purchasing activity and act in a honest and professional manner that supports the standing of Completion Products Pte Lts core value.

10. Ensures 5S is implemented in the work area.

11. Adheres company’s guidelines with regards to Safety and Quality.

12. Complies to Company Code of Business Conduct.

13. Support and participate in company-wide or departmental programs such as:

· Total Quality Management, Lean Manufacturing

· Social Activities

REQUIRED COMPETENCIES

1. Must complete minimum training required specified in Employee Qualification and OJT Form No. S 1-026F.

2. Ensures Accountability – holding self and others accountable to meet commitments

3. Decision Quality – making good and timely decisions that keep the organization moving forward. Good decisions that are a mixture of analysis, wisdom, experience and judgement.

4. Customer focus – Building strong customer relationships and delivering customer-centric solutions.

5. Drives Result – consistently achieving results, even under tough circumstances. Results might be quantifiable – measured in terms in P&L, sales growth, customer satisfaction ratings, new product launched. Qualitative result -- an enhanced reputation among customers, a more vibrant brand that attracts customer and employee talent.

QUALIFICATION GUIDE

1. Education : Minimum Degree in Technical/Engineering course preferably Mechanical

Engineering

2. Communication : Fluent both in oral and wriiten English communication

3. Experience : Minimum 5 years of working on the same field . Experience in Oil and Gas

manufacturing is an advantage.

4. Experienced as Internal Auditor or Supplier Auditor is an advantage

5. With API or ISO Certification is preferred

Responsibilities:

Training

• Provide regular training and guidance to the operations team on quality standards and best practices.
• Foster strong learning partnership with stakeholders by supporting stakeholders learning needs with departments' learning strategies.
• Initiate discussions with stakeholders on learning needs analysis and design training programs aligned with departments' learning strategies and organizational goals and objectives.
• Lead the curation of training materials including online resources and external training programmes.
• Lead learning partnership discussions within inter-team based on collated post training evaluation and feedback.
• Document learning resulting from use of the knowledge management systems, report activities and capture information in a systematic manner.

Quality Assurance

• Monitor and evaluate the quality of different service channels, to ensure compliance with organizational standards and guidelines.
• Conduct regular audits, prepare quality reports, and recommend improvements to enhance efficiency and customer satisfaction.
• Develop and maintain quality control policies, training materials, and operational documentation.
• Collaborate with the operations team to identify root causes of process inefficiencies and implement corrective actions.
• Participate in new and improvement initiatives for the contact centre, to deliver above beyond service standards.

Data Analysis

• Analyze evaluation data to identify trends, recurring issues, and performance gaps. Use insights to create targeted reports that highlight areas needing improvement.
• Go beyond surface-level issues by investigating root causes, helping departments understand underlying factors contributing to quality gaps.
• Work closely with the operations team to share analysis results, co-develop relevant training content, and align on measurable goals for improvement.
• Establish initiatives for continuous improvement, supporting a cycle of feedback, action, and reassessment. Develop action plans and follow up with departments on progress.
• Gather additional feedback from TMs and Customer Satisfaction Surveys where feasible, and integrate findings into the quality assurance analysis.
• Conduct regular meetings with the management and operations team to discuss findings, track improvement efforts, and refine the focus for future evaluations.
• Develop a dashboard or regular report system that provides business units with easy access to quality metrics, trends, and improvement status.

Requirements:

• Proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and strong analytical skills.
• Excellent verbal and written communication skills with an ability to convey data insights in a clear and actionable manner is a plus.
• Strong collaboration skills, with experience working with training or operational teams.
• Demonstrated ability to set performance benchmarks, track progress, and drive continuous improvement efforts.
• Detail-oriented with strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.

Other Information:

• Monthly basic salary range of $3,000 to $3,200
• 5.5-days work-week including Saturday (on rotation basis)
• Official working hours are from 8.30am to 5.30pm
• Workplace is near Ubi and Macpherson MRT station

We are currently looking for an Electrical, Instrumentation & Control Engineer to support multiple projects in Singapore.

Your day to day role would involve the following activities:

• Experience across a broad range of site electrical and instrumentation engineering projects; experience in industrial buildings (Pharmaceutical, Food or Mission Critical projects) would be an advantage
• Progress reporting and manhour control for the electrical and instrumentation scope.
• Participate in troubleshooting and root cause investigation
• Work closely with calibration vendor and site team

We would like to hear from candidates who have:

• Min Degree in Electrical Engineering or its equivalent
• Min 6 years of relevant working experience in loop check, read drawings in building construction industry.
• Good knowledge of electrical and instrumentation specifications & requirements
• Be able to work independently with minimum guidance and under pressure to meet tight deadlines
• A strong ethical approach to safety, quality, environmental protection and business
• A proven track record working closely in partnership with clients and contractors

Job Scope:

• Test Planning and ExecutionDevelop, document, and implement comprehensive test plans, test cases, and test scripts.
• Execute manual and automated testing across various platforms, including functional, regression, performance, and usability testing.
• Identify, document, and track defects using appropriate tools
• Work closely with developers and product teams to reproduce, troubleshoot, and resolve issues.
• Quality Assurance ProcessesParticipate in requirements analysis to identify potential testing needs early in the development lifecycle.
• Ensure compliance with quality standards, industry regulations, and company policies.
• Automation and Tool ManagementDevelop and maintain automated test scripts to enhance testing efficiency.
• Select, configure, and maintain testing tools and frameworks.
• Collaboration and CommunicationCollaborate with developers, product managers, and other stakeholders to clarify requirements and ensure alignment on quality objectives.
• Provide regular updates on testing progress, quality metrics, and risks.

Requirements:

• Education: Bachelor’s degree in Mechanical, Electrical, Civil Construction field of study
• Excellent analytical, problem-solving, and communication skills.
• Commitment to work on weekend or public holidays when required

Job Scope :

- Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out Incoming Process Inspection.

- Maintain quality record and file quality data.

- Highlight quality problems discovered to the QA Manager and Factory Manager / Production Manager / Asst. Production Manager for action.

- Ensure that all non-conforming products are not mixed with good products prior to disposition.

- Authorise the rejection of parts if found unsatisfactory.

- Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers.

- Perform factory routine test and check of switchboards completed in the workshop.

- Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints.

- Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.

- Assist the Manager in quality responsibilities and achieving quality objectives.

- Maintain good housekeeping in the QA Department.

- Observe and adhere to safety rules during the performance of every task.

- Ensure the use of calibrated instrument for inspection.

- Initiate action to prevent the occurrence of Product Non-Conformity.

- Initiate, recommend or provide solutions to problem detected.

- Verify the implementation of solutions.

- Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.

- Carry out other responsibilities as and when assigned by the superiors.

Requirements:

- Nitec / Diploma in Electrical Engineering or equivalent

- 1 - 2 years of relevant working experience

- Experience with Switchboard / Panels an added advantage

- Able to travel for work occassionally

- Good communication and interpersonal skills

- Comfortable working at Tuas. Transport provided

- Able to start work immediate or short notice

Responsibilities

• Environmental Quality Audit, that comprises of the following inspection units:
• Entrance and lobby, lift cars, planter boxes and containers, porches, pavement, aprons, sidewalks, external game courts, carpark, driveway, hard standing, loading and unloading bay, field, gardens, side tables, bin centre / bin chute.
• 50% of the following inspection units: classrooms, lecture halls, auditoriums, laboratories, offices, staff rooms, special rooms, rooftop, common staircase / landings / steps / common areas, toilets, external compound and handrails.
• During each Environmental Quality Audit, representatives shall be present to validate that all documentations submissions are in order.
• To follow-up of Environmental Quality Audit findings, gaps identified and recommendations till close out.
• To ensure consistent remarks, comments and assessment standard for all sites during the Environmental Quality Audit in the Environmental Quality Audit report.
• To use the electronic cleaning audit system, device and forms

Requirements

The Environmental Quality Auditor(s) shall possess the following competency and experience:

• Possess WSQ Advanced Certificate in Environmental Cleaning/Services for cleaning supervisor or possess a relevant WSQ Qualification or equivalent in cleaning supervision; and
• Possess valid Environmental Control Coordinator (“ECC”) license.
• Preferably 3 years in cleaning supervision or cleaning auditor; and
• Preferably 1 year as certified ECC practitioner.

Tertiary education in relevant fields is preferred

· Experience in programming in Java / Python / NodeJs is preferred

· Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

· Experience doing automation testing in Agile development process will be an added advantage

· Have SQL scripting skills

· Hands-on experience in one or more of the followings is preferred:

• Application exploratory testing and regression test automation
• Application performance testing
• Application security testing

Have relevant knowledge of software QA methodologies, tools, and processes

Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

Strong analytical and problem-solving skills

Good presentation and listening skills

Good writing skills

Good communication and interpersonal skills

Team player

Meticulous attention to details

Able to multi-task, take initiative and work independently with multiple stakeholders

Job Responsibilities:

• Establish XDC Singapore site quality system, ensure it complies with FDA, EMA and PICs GMP requirement;
• Continue monitor and improve site quality performance, ensure quality system being healthy running
• Ensuring appropriate training is delivered to all personnel involved in GMP activities
• Responsible for monitoring and assessing the changes of applicable regulations, ensuring the continuous compliance
• Facilitating regular management reviews of process performance, product quality and of the Pharmaceutical Quality System and advocating continual improvement;
• Ensuring that a timely and effective communication and escalation process exists to raise quality issues to the appropriate levels of management.
• Be responsible for documentation lifecycle management
• Be responsible for regularly reviewing and assessing the quality metrics
• Be responsible for establish Quality Risk Management Plan, ensure implementation per schedule and follow up mitigations (if any) till completion
• Be responsible for product complaints handling
• Be responsible for product recall if any
• Ensuring internal audit program is implemented at site
• Responsible for managing external inspection, e.g., client audit, regulatory inspection etc.
• Other tasks assigned by the supervisor.

Requirements:

• Bachelor degree or above, majoring in Biologics, Pharmacy, Pharmaceutical Engineering, Bioengineering or other relevant majors
• 10+ years’ working experience in production and/or quality management in biopharma, with 8+ years in production QA or quality system QA.
• 5+ years’ experience in team management
• Be familiar with FDA, EMEA, PICS GMP requirement
• Experience with quality system set up for new site is preferred
• Experience with Biopharma commercial quality system is preferred
• Familiar with quality management requirement throughout the whole product lifecycle, including process development, clinical and commercialization.

Description:

• Review and analyse requirements, specifications, and technical design documents to provide timely and constructive feedback.
• Develop detailed, comprehensive, and well-structured test plans and test cases that adhere to industry standards.
• Effectively estimate, prioritize, plan, and coordinate testing activities to ensure comprehensive test coverage.
• Design, develop, and execute automated testing scripts utilizing reliable automated testing tools.
• Identify, document, and meticulously track defects, ensuring prompt resolution and thorough regression testing.
• Monitor the debugging process and track quality assurance metrics, including defect densities and open defect counts, to maintain high quality standards.
• Stay informed about emerging testing tools and methodologies to enhance testing effectiveness.
• Collaborate closely with development and project management teams to facilitate smooth SIT and UAT processes.

Job Requirement:

• Bachelor's degree in Computer Science, Engineering, or related field.
• Experience in software quality assurance is essential, demonstrating a strong understanding of QA methodologies, tools, and processes.
• The ability to develop clear, concise, and comprehensive test plans and test cases is also critical.
• Familiarity with Agile and Scrum development methodologies is highly regarded.

PM Singapore is currently looking to expand the CQV capabilities. This role will be supporting one of our many clients in the field of commissioning, qualification and validation work within the Life Sciences space.

Your day to day role would involve the following activities:

• Planning, Performance, and Coordination of Computer System Validation, Equipment Qualification, Temperature Controlled Objects (Freezers, Incubator etc), Clean Utilities Validation and cleaning validation in accordance with internal procedures and industry standards.
• The qualification includes, FAT, SAT, IQ, OQ, PQ of any additional modifications of existing manufacturing process equipment, package units (e.g. Ultrafiltration Unit, Chromatography Columns, autoclave, FIT testers), commercial off the shelves (COTS) analytical instruments, freezers,
• Create, review and approve equipment qualification and analytical instruments lifecycle documentations, e.g. FAT, SAT, IQ, OQ, PQ protocols and reports, risk assessments, technical specifications.
• Can lead investigation revolving around discrepancies identified during qualification activities.

We would like to hear from candidates who have:

• Min 10 years of relevant experience in validation activities (including the creation, pre-execution approval, execution, post-execution review, and post-execution approval of all validation lifecycle documents)
• Leading daily validation meetings with cross functional teams in resolving validation issues.
• Experience in equipment qualification including analytical instrumentation and manufacturing equipment.
• Work experience in Pharmaceutical or BioPharma industries
• Hands on validation execution experience
• Able to execute activities in cGMP environment, including cleanrooms or technical areas.

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Mon to Fri 8.30am - 5.30pm

The Position

• The In-Market Quality, AP(SG/ID/VN/HK) Lead reports to AP In-Market Quality Lead.
• The incumbent is a leader of a team of 2-3 quality professionals responsible for In-Market Quality activities and maintains the affiliates within the cluster of countries in scope, in a state of GDP (and where applicable, GMP) compliance.
• The incumbent provides overall leadership and direction, coaching and training to the local In-Market Quality team; ensures that appropriate Quality Systems are established, implemented and maintained in each market in scope, and appropriate oversight is in place to ensure that local regulatory requirements are compliant and can be supported in a simple, cost effective manner, while working within the bounds of the global Quality Management System.
• The incumbent liaise with Global Quality, External Manufacturing Quality, the Quality Units of the manufacturing network, Regulatory Affairs / Pharmacovigilance and Supply Chain to support the commercial activities while maintaining Quality and Compliance.

Responsibilities:

• Responsible for the strategy, leadership, management and budgetary controls of a multi-cultural team of Quality professionals.
• Holds Employee Development Plan discussions and is responsible for executing the performance management process.
• Contributes to the development of the AP IMQ budget and tracks and controls expenses as needed to meet AP IMQ budget.
• Exhibits our company Leadership Behaviors and provides a leadership example for the team.
• Works strategically and in collaboration with other functions to continuously improve our company`s effectiveness and efficiency in quality management and quality systems supporting AP IMQ function.
• Ensure alignment of Indonesia, Singapore, Hong Kong and Vietnam market with applicable global GDP/GMP regulations, global quality systems and with agency expectations.
• Establish and maintain strong partnerships with key global/regional colleagues and teams that impact Quality and Compliance.
• Ensure deployment and implementation of new / revised QMS policies, standards and global SOPs.
• Establish performance management processes to monitor compliance and continuous quality improvements.
• Provide leadership and oversight for Significant Investigations, Fact Findings, HA notifications and Market Actions.
• Drive the development, implementation and realization of Permanent Inspection Readiness in collaboration with key stakeholders.

Required Education, Experience and Skills:

• Bachelor or Masters Degree in Chemistry, Pharmacy, Biology, Microbiology, Chemical Engineering (or equivalent)
• Solid knowledge of global cGDPs/GMPs relevant to Marketing Authorizatin Holders and countries in scope
• Strong compliance mindset, excellent project management and organizations skills
• Excellent problem-solving skills, based on science, facts, data and understanding of regulatory requirements in complex and evolving environments; must be able to apply sound risk management principles
• Ability to be decisive and influence management with demonstrated leadership skills to drive change
• Ability to work collaboratively in team settings, across functions, and within matrix organisations to achieve objectives
• Strong commitment to diversity and employee development
• Strong demonstrated interpersonal, communication, collaborative and leadership skills in dealing with a broad variety of cultures
• Demonstrated ability to create simplicity out of complex environments and challenges Minimum

Preferred Education, Experience and Skills:

• Minimum of 5 years' experience in the pharmaceutical industry, with solid compliance experience.
• Must have expertise and broad experience in Quality Systems, Quality Assurance and Quality Control including solid knowledge of global GDP and regulatory requirements.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Responsibilities:

• Create and maintain automated test cases, test plans and test framework ensuring that they are up to date with requirements and policy changes.
• Create, maintain and improve the automated test framework and test environments .
• Conduct testing on new features and file defects
  Perform various tests such as manual/functional/performance/exploratory tests and support UATs

Assist in resolving production cases
Experience:

• At least 3 years of professional software quality testing experience with hands-on automation
• Strong understanding of testing techniques, risk analysis
  Strong understanding of test-driven development, continuous integration and continuous delivery
• Proficiency in programming languages such as Java or Kotlin. Knowledge of Spring Boot will be an advantage
• Experience with open-source automated testing frameworks such as Cucumber, TestNg and Playwright
• Experience with open-source performance testing tools such as JMeter, Gatling, Locust or enterprise level tools such as HP LoadRunner
• Experience with open-source penetration testing tools such as ZAP, Burp Suite, SQL Map or enterprise level tools such as HP WebInspect, Nessus, CheckMarx
• Experience working in SCRUM teams
  Excellent communication and collaboration abilities
• Proactive, self-driven and motivated

Our client, an international school in the education sector is seeking a Senior Executive (Quality Assurance) to support the implementation and management of quality assurance frameworks, compliance systems, and data protection measures across its operations. This role provides an opportunity to contribute significantly to school improvement initiatives and maintain high standards of operational excellence.

Responsibilities:

• Assist in developing, implementing, and managing quality assurance frameworks, including maintaining policies and procedures within the knowledge repository.
• Coordinate with stakeholders to ensure compliance with EduTrust certification and manage documentation for related processes.
• Support data protection compliance by developing policies, conducting audits, and coordinating training programs.
• Organize and facilitate professional learning sessions for internal stakeholders to enhance understanding of operational frameworks.
• Monitor and evaluate the effectiveness of systems and frameworks, providing recommendations for continuous improvement.

Requirements:

• At least 3 years of experience in quality assurance, compliance management, or related fields.
• Minimum 1 year of experience with data protection and privacy law implementation.
• Familiarity with quality systems such as EduTrust or ISO 21001 is essential.
• Strong analytical skills, attention to detail, and proficiency in Microsoft Office applications.
• Bachelors degree in Education, Business Administration, Quality Management, or a related field.
• Excellent communication, project management, and organizational skills.
• Commitment to maintaining the highest standards of integrity and confidentiality.

Interested candidates are invited to send in your Resume in MS Word Format, stating your past work experience, reasons for each leave, and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application, you consent to us collecting, using, and disclosing your personal data for job search purposes and/or other services which you have agreed for us to perform on your behalf.

Cultivar Asia Pte Ltd

EA License Number: 19C9782 (Cultivar Asia Pte Ltd)

Personnel Number: R1326341 (Ng Zhenyu)

Email: [email protected]

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

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The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

· Tertiary education in relevant fields is preferred

· Experience in programming in Java / Python / NodeJs is preferred

· Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

· Experience doing automation testing in Agile development process will be an added advantage

· Have SQL scripting skills

· Hands-on experience in one or more of the followings is preferred:

• Application exploratory testing and regression test automation
• Application performance testing
• Application security testing

Have relevant knowledge of software QA methodologies, tools, and processes

Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

Strong analytical and problem-solving skills

Good presentation and listening skills

Good writing skills

Good communication and interpersonal skills

Team player

Meticulous attention to details

Able to multi-task, take initiative and work independently with multiple stakeholders

Tertiary education in relevant fields is preferred

· Experience in programming in Java / Python / NodeJs is preferred

· Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

· Experience doing automation testing in Agile development process will be an added advantage

· Have SQL scripting skills

· Hands-on experience in one or more of the followings is preferred:

• Application exploratory testing and regression test automation
• Application performance testing
• Application security testing

Have relevant knowledge of software QA methodologies, tools, and processes

Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

Strong analytical and problem-solving skills

Good presentation and listening skills

Good writing skills

Good communication and interpersonal skills

Team player

Meticulous attention to details

Able to multi-task, take initiative and work independently with multiple stakeholders

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 5.30pm

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Responsibilities:

• Assist and support the SEA Quality and HSE Manager in implementing and maintaining Quality, Health, Safety, and Environment systems in Singapore and Australia.
• Ensure compliance with ISO standards and other relevant certifications, supporting auditing processes in both locations.
• Investigate incidents and product non-conformities, promoting the company's incident reporting and management system.
• Control system documentation and procedures for Southeast Asia, including Australia, ensuring consistency with established standards.
• Conduct quality checks and inspections on manufacturing and installation processes for current product range.
• Participate in HSE committee meetings and implement HSE procedures to achieve required safety standards.
• Chair monthly Quality Improvement Programme (QIP) meetings and monitor proper notification filing by SAP users.
• Submit monthly quality reports, including Voice of Customer data, notification workflow, and cost impact analyses.
• Provide training and mentoring to team members on quality assurance systems and procedures.
• Support and maintain Quality and HSE management systems, recommending improvements when necessary.

Job Requirements:

• Qualification in Engineering, Safety, Quality or equivalent
• Minimum 2 years of QA/QC experience in steelwork/machinery manufacturing and HSE management in industrial/manufacturing environments, with construction industry experience preferred
• Proven engagement and consultative skills

Interested candidates please send in your updated resume to Tan Shui Li, Katharine (Chen Ruili)(R1660568) - [email protected]. Please not that only shortlisted candidates will be notified. Thank you for your kind understanding.

Quality Assurance Inspectors examine products to ensure that they meet customer requirements and do not contain defects. Their job duties may include in-process inspection, in-coming inspection and/or out-going inspection.

A strong understanding of the industry

A successful Quality Inspector candidate will have various prerequisite skills and qualifications that typically include:

● Basic computer skills

● Documentation skills

● Written and verbal communication skills

● Attention to detail

● Ensure products meet customer expectations and demand

● An understanding of industry safety standards

● Ability to work well with others

● Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping

● Ability to analyse the quality and performance of a product

● Resolve quality-related issues in a timely manner.

● Measure product dimensions, examine functionality and compare the final product to the specifications.

● Able to make lot judgement

● Reject all products and materials that fail to meet quality expectations.

● Reporting skills

Requirements:

One to two years’ quality inspector experience Good math and technical skills.

Strong understanding of quality control standards and testing techniques. Knowledge of ISO 9001:2015 quality management systems is desired