Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Quality Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Quality Director

Responsibilities:

• You will be part of the site Management Team
• Manage entire site Quality system which includes Medical system
• Responsible for all product quality issues, including managing internal and external communication on product qualities.
• Identifies on-going quality issues and makes recommendations to improve current processes
• Interfaces with customers, suppliers, engineering and operational groups on quality related issues
• Responsible to lead 5S & 6 sigma initiatives for the Region
• Provides training in statistical concepts and techniques
• Establish, review & approve quality control methods and procedures
• Plays a key role to provide guidance to site with respect to maintaining quality excellence

Requirements:

• Degree in Mechanical or Electronic / Electrical Engineering or Quality Management with minimum 10 years relevant experience in Quality &/or Management capacity preferably in EMS environment & prior experience in handling FDA audit is preferred
• Excellent knowledge & implementation experience in Six Sigma
• Formal training in ISO Lead Auditor is a definite advantage
• Familiar with ISO-13485 & TL (Telecommunication ) system
• Strong skills in facilitation, analysis & problem solving
• Experience in analyzing of various processes barriers and using TPM methodology to drive improvements and inspection to support operations
• Candidates with Black Belt or Master Black Belt in Lean / Six Sigma will have added advantage
• Ability to work independently with excellent interpersonal relations and deep passion for driving product quality are essential

Job Responsibilities and Duties

• Perform Environmental Control Officer duties in Construction site
• Conduct regular inspection to ensure earth control measure/ noise control are in place
• Liaise with relevant authorities like MOM, PUB and NEA
• Liaise with in-house consultant
• Familiar with local law and regulations

Requirements (Qualification & Experience)

• Must be a registered Environmental Control Officer with NEA
• Willing to work in West region of Singapore
• Minimum 3 years of relevant working experience in a construction firm

We are looking for an experienced pest control technician who possesses good communication skills in written and spoken English and is able to work independently and provide pest control solutions.

The Job Scope Consists of the following:-

1. To handle the daily schedule of the technician

2. Handling technician, training and supervision them on the job

3. Must have driving license

4. Must possess a Pest Control Technician License

5. Minium 1 year experience

Job Description

• Involved in Pest Management process and activities such as pest monitoring and breeding source identification
• Perform and ensure all preventive maintenance works are carried out according to maintenance programs and procedures
• Attend to customer needs
• Carry out thermal fogging at the workshop for the control of adult mosquito
• Inspection and treating infected area

Requirements

• N or O Level/ Nitec Cert
• 1-2 years of experienced preferable
• Valid Pest Control License
• Can work with minimum supervision and at times independently, as well as under pressure
• Able to multi-task and work independently, with a hands-on approach to meet tight timeline
• Class 3 license
• Able to perform overtime when necessary
• Able to start work immediately or within short notice

Monitoring flight timings and aircraft type on various information systems

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CCTV monitoring and noting down timings of various activities on the aircraft parking stand

-

Keeping records of various activities that have taken place on MS docs (e.g. Excel, Word etc)

-

Respond to system alerts and notify other stakeholders to provide follow ups

Qualification :

GCE N or O levels,

Basic Purpose/ Accountabilities:

Reporting to the Loss Control Managr, the Loss Control Specialist position will be involved in identifying and seeking Loss Control improvements and solutions to minimize operational risk exposure to Phillips 66, to ensure delivery of high-quality products, with minimum quantity losses, throughout the supply chain.

Primary Responsibilities:

• Select, instruct and monitor independent inspection companies to ensure that correct cargo transfer procedures and measurement standards are deployed.
• Investigate quantity and quality issues and claims against Phillips 66 with a view to prevent recurrence and maximize recovery of claims through identifying and recovering loss claims against Suppliers & Shippers.
• Investigate measurement and quality issues relating to custody transfer movements.
• Provide onsite physical attendance for Phillips 66 core leased storage facilities in Singapore & other Asia locations to mitigate waterborne quantity losses of shipments.
• Facilitate field attendance with internal stakeholders in Phillips 66.
• Carry out audits through onsite office and field monitoring of independent inspection companies to ensure safe cargo custody, transfer procedures and industry measurement standards are adopted and met.
• Carry out audits on Phillips 66 leased storage facilities in Singapore and other Asia locations to ensure accepted Industry and Phillips 66 operational requirements and standards are met.
• Identify and drive Loss Control improvements that lead to reductions in company costs.
• Provide technical and marine expertise to Operations, Trading and Chartering counterparts in Singapore office and other Phillips 66 affiliates.
• Prepare, issue and maintain Loss Control Procedures.
• Ensure knowledge of loss control techniques is maintained through networking and formal organisations such as the Energy Institute and the American Petroleum Institute.
• Provide metrics to show the value of the function and identify areas for investigation and corrective action.
• Provide 24-hours operational support where necessary.

Basic/ Required Qualifications:

• Higher technical education qualifications with preferably terminal operations and cargo/marine surveying background knowledge or experience

Preferred Skills:

• Good team player with strong negotiation and communication skills
• Sound knowledge and experience of biofuel inspection and/or laboratory analysis is an added advantage.
• Good working knowledge of marine tanker and terminal operations
• Current knowledge of industry measurement procedures and techniques to fully evaluate operations carried out on a variety of ship and shore locations
• Good negotiation and communication skills.
• Strong analytical, numeracy and computer skills
• Valid driving license and extensive offsite travel required

We regret to inform that only shortlisted candidates will be notified.

Phillips 66 International Trading Pte Ltd adopts the Tripartite Standards and is committed to be a fair and progressive employer.

Purpose: To create, control and manage changes to customer's Technical Product Data (TPD) packages (Items, Bill of Materials, Product specification documents) in the Product Lifecycle Management (PLM) and Enterprise Resource Planning (ERP) systems. To deploy TPD changes to the relevant Persons-in-Charge (PICs) for execution.

Key Area of Responsibilities:

• Check the correctness and completeness of product packages, such as Technical Product Data (TPD) and Bill of Materials (BOM) received from customers.
• Work with the user of TPDs to define the new TPD requirement and update the ISO document (for new customers or any change in TPD requirement).
• Maintain required customer items, BOM, and TPDs in PLM and ERP systems.
• Create and control the item part number, BOM and TPD in the PLM and ERP systems.
• Create projects in the ERP system for the fulfillment of customer Sales orders.
• Implement Engineering Change Order (ECOs) and deploy the changes to the next inline PIC (such as planner, purchaser, process engineer and Sales & Program dept.)
• Check and ensure all required information for the TPD (items, BOMs, documents) and/or configuration change are provided, and approved by the customer.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Diploma/Degree in Mechanical Engineering/Science or relevant field.
• Minimum 2 years of working as a product data engineer in the semiconductor industry or similar position.
• Proficient in Microsoft Excel functions
• Good communication skills

Seeking a driven and fit personnel. The candidate will be reporting to the Manager and supervising all functions of pickup and delivery. Candidates are preferred to have a minimum of 1 year of working experience in the relevant field. All other candidates will also be considered if shown keen interest in logistics work.

Job Responsibilities:

• Oversee and monitor last mile deliveries.
• Serve as the primary point of contact for addressing customer inquiries and concerns.
• Manage the processing of delivery returns from drivers and customers.
• Ensure that key performance indicators are achieved set by supervisor or manager.
• Ensure adherence to safety protocols and standard operating procedures.

Job Requirements:

• Minimum of 1 year(s) of working experience in relevant field, candidate who shown keen interest in logistics work will also be considered.
• Must be physically fit.
• Strong time management skills.
• Meticulous and detail oriented.
• Ability to communicate with all partners via calls and emails.
• Ability to complete multitask within given timeline.
• Class 3 license will be an advantage.
• Singaporeans Only.

Remuneration:

• Basic Salary - $2100 (Probation) to $2300 (Confirmation)
• Performance Incentive: $300 monthly for good attendance & performance! (No lateness or absence)
• Tenure allowance - after 1st/2nd/3rd year anniversary of employment the employee is eligible for $150-$500/monthly tenure allowances
• Mobile Phone Allowance
• Meal Allowance for overtime more than 2 hours on top of normal working hours - $10
• Overtime pay eligible

Other information:

• 12 days annual leave
• 14 days sick leave/60 days hospitalization

Working Hours: 5.5 days/week

• Monday to Friday : 9am to 6pm
• Saturday : 9am to 1pm

Please submit your updated resume through the Apply Now link.

Get to Know the Role

We are seeking a Senior Manager of Application Engineering & QA to lead a team in providing innovative technical solutions while ensuring quality standards. This role involves overseeing continuous improvement projects, mentoring team members, and collaborating with customers on their technical needs. Additionally, the candidate will handle customer inquiries and manage audits. Knowledge of quality assurance practices and strong leadership and communication skills are essential.

Essential Responsibilities

· Lead a team of Application Engineers to meet company objectives and KPIs while planning and managing Continuous Improvement Projects (CIP) focused on quality, safety, and budget adherence.

· Supervise the design and implementation of technical solutions to meet customer needs.

· Coordinate with product development, sales, and support teams for seamless integration.

· Execute and monitor Application Engineering projects to ensure timely and budget-compliant delivery while staying informed on industry trends and technologies to provide innovative solutions.

· Collaborate with different stakeholders and Japanese counterparts to resolve customer feedback.

· Oversee the development of technical documentation and train users on best practices.

· Ensure compliance with quality assurance practices and industry standards.

· Manage customer audits to uphold quality protocols and address any findings.

· Provide coaching and development opportunities to enhance team performance.

Skills and Competencies Profile

· A Master’s or Bachelor’s degree in Engineering.

· 6 to 8 years of relevant experience, including 2 to 4 years in a managerial role.

· In-depth knowledge of thin-film metallurgy, deposition processes, and related equipment (e.g., Ion Beam Deposition, PVD, CVD).

· Proficient in problem-solving, with the ability to address customer issues through critical and logical thinking

· Familiarity with quality assurance practices, including compliance with industry standards and quality management systems.

· Experience in conducting audits and implementing corrective actions to ensure adherence to quality protocols.

· Proficiency in statistical data analysis tools such as JMP, Minitab, Design of Experiments (DOE), and Statistical Process Control (SPC).

· Strong leadership, coaching, and communication skills.

· Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities.

HOYA Electronics Singapore Pte Ltd is an equal opportunity employer. We are committed to building diverse teams and creating a safe and inclusive workplace that enables our people to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation, and other attributes that make every individual unique.

An offer with HOYA Electronics Singapore is conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations.

HOYA Electronics Singapore does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with HOYA Electronics Singapore.

Define & deliver optimised Capital Procurement & Contract strategies for Capital Projects

Dealing with complex sourcing, logistics and quality issues in a complex, fast paced and challenging environment.

Ensure succesful project delivery (safety, cost, quality, time) against business case, customer requirements, compliance requirements and total cost of ownership.

Effectively manage stakeholder relationships with internal customers and external suppliers.

Business partner for regional site capex project managers.

Capex categories: Professional Services (Engineering Services, Project Controls & Project Management) and Trade Contractors.

Champion the project safety culture, behaviors, and engagement activities.

Act as project procurement partner for site Capital Projects.

Provide Work Package sourcing support for Category owners (as per Ariba Guided Buying).

Secure buy in and introduction of Procurement at the early project stage to define best contracting and procurement strategies considering project triggers, constraints and risks.

Accountability for defining and executing robust contracting and procurement strategies (e.g. EPCM, EPC, IPD).

Work Package sourcing in line with global category strategies.

Accountability for Procurement and Contracts performance during project execution (e.g. steering attendance, contract and performance management, change and claim management, contract close-out).

Sharing of supplier performance data with other Category Managers and being supported by the same.

6-10 years Capital Construction & Engineering experience mandatory.

6-10 years experience of procuring Professional Services (i.e., design, engineering, and project delivery consultants) and Trade packages within complex, multistage project delivery model (Front End & Execution) e.g., FEED + EPCm.

Advanced understanding of contractual risk allocation across delivery models (i.e, EPCM, EPC, IPD).

Advanced understanding of Categories present within capital projects: ie., Professional Services, Civil, Structural & Architectural, Electrical, Control & Instrumentation, Automation, Mechanical & Piping, Process equipment.

Experience of working with and drafting standard form contract agreements – FIDIC, NEC, IChemE.

• Well Established Company
• Basic $4000 - $4800 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working day: Monday to Friday
• Working hours: 8.30am to 6pm

Job Responsibilities:

• Responsible for quality issues arising from production and customer feedback, and collaborate with the production tea to address internal process issues and implement corrective actions to resolve customer complaints with proper documentation
• Implement the quality inspection standards, on incoming, in process and outgoing inspections, and provide QA inputs to production to resolve quality-related issues at in-process and final inspections
• Responsible for timely closure of Corrective and Preventive Actions (CAPA), non-conformance investigation report and customer complaints and, publish reports on quality performance
• Lead the Material Review Board (MRB) meeting involving members from production, engineering and quality departments to conduct root cause analysis, address quality issues, implement corrective actions and review its effectiveness
• Lead the team of QC inspectors in the inspection of parts for conformity in accordance with relevant drawing requirements
• Perform any other duties, as assigned

Job Requirements:

• Minimum Diploma or Degree in Precision Engineering, Quality Management or Mechanical Engineering with 2 years of working experience in quality engineering or manufacturing

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Key Responsibilities:

• Support debt collection efforts and follow up on overdue accounts.
• Prepare regular and monthly credit reports for the Finance Manager/Head of Department (HOD).
• Monitor monthly debt collection performance.
• Investigate and resolve discrepancies related to unpaid invoices.
• Conduct aged balance reviews with the Finance Manager/HOD and take follow-up actions.
• Implement best practices in debt collection and apply effective collection strategies.
• Recommend improvements to credit risk measures, controls, and processes.
• Evaluate new credit requests and perform client credit checks.
• Propose and implement credit terms for new clients.
• Negotiate payment plans and manage collections.
• Respond to client inquiries promptly.
• Build and maintain strong relationships with internal and external customers.
• Perform additional duties as assigned.

Requirements:

• Diploma holder, preferably in Finance or a related field.
• 2 to 5 years of experience in credit control is an advantage.

Compensation and Benefits:

• Salary: $2,800 to $3,500 (based on experience)
• Working hours: Monday to Friday, 9:00 AM to 6:00 PM
• Lunch and transport provided from Boon Lay MRT
• 13th-month salary and variable bonus

You may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Pan Hong (Reg No. R2094728)

Title: Risk & Control Analyst

For quick response, reach out at [email protected] or WA +65 92333815

JD:

• 2 years treasury / regulatory / project management / operational risk experience preferred.
• Experience in use of excel and powerpoint is a must, ability to use data analytics tools (e.g. Tableau, Python) will be a plus
• Able to work independently
• Personality that reflects enthusiasm, willing to work and collaborate with others, energetic and enthusiastic

Responsibilities:

1. Project Management

2. Data Analytics

3. Compliance Management

4. Risk Identification & Process Improvement

5. Operational Risk Support

6. Stakeholder Engagement

Thanks, and Best Regards

Karanam Vijaya Kiran

(EA Registration no: R1443178)

HP: +65 92333815

Recruitment Manager

Helius Technologies Pte Ltd (EA Licence No: 11C3373)

Responsibilities

• Prepare, count and distribute components to production team for monthly production usage
• Monitor component stock levels and report to Production Manager monthly
• Execute daily in-bound goods into warehouse effectively
• Perform inspections with QC team to ensure components' quality adhere to standards and prepare report for the Production Manager
• Maintain accurate production documentation
• Utilize Microsoft Office, especially Excel, for data tracking and reporting
• Support production planning and control processes with the Production Manager
• Perform any other ad-hoc projects or tasks to be assigned by the HOD/ Management from time to time

Requirements

• Diploma in mechanical/electronics engineering or any relevant ITE cert/Technical skills certificate or 1-year work experience in electronics industry
• Able to read and understand electronic schematics and user diagnostic tools such as multimeter, oscilloscope and LCR meter
• Computer literate (Excel and Word)
• Good team player, possess initiative & ability to work independently
• Knowledge of SAPB1 Module is preferred but not a must
• Knowledge of ISO 9001 will be an advantage
• Only applicants that do not need a work pass need apply

Responsibilities

· Project Management: Support and coordinate regulatory projects, ensuring that timelines and resources are effectively managed to meet regulatory deliverables on time. Work across teams to keep projects on track and within scope.

· Data Analytics: Leverage data analytics tools to provide insights into regulatory performance, compliance trends, and risk areas. Use data-driven insights to optimize regulatory processes and improve decision-making.

· Compliance Management: Collaborate with business and support units to ensure that the organization remains compliant with applicable laws and regulations. Identify regulatory risks, gaps, and improvement opportunities across the business.

· Risk Identification & Process Improvement: Identify potential regulatory and operational risks in areas such as sales, trading, new product development, and operational activities. Work to improve processes and systems to mitigate those risks and ensure that business activities align with regulatory requirements.

· Operational Risk Support: Work closely with the business and support units to support various operational risk management deliverables, including reviews, assessments, and ad-hoc projects.

· Stakeholder Engagement: Collaborate with cross-functional teams including legal, finance, operations, and senior leadership to ensure alignment on regulatory and operational risk priorities.

Requirements

• 2 years treasury / regulatory / project management / operational risk experience preferred, but fresh graduates may apply
• Experience in use of excel and powerpoint is a must, ability to use data analytics tools (e.g. Tableau, Python) will be a plus
• Able to work independently
• Good command of verbal, written and presentation skill

---------------------------

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

Responsibilities:

• Lead and manage day-to-day performance of Local and Overseas Customer Service teams
• Handle and resolve client complaints / inquiry / feedback
• Improve customer service experience, create engaged customers and facilitate organic growth
• Develop customer service procedures, policies and standards
• Keep accurate records and document customer service actions and discussions
• Generate reports by analysing the customer service experience, if requested
• Provide training to customer service staffs to deliver a high standard of customer service

Requirement

• Bachelor’s degree in any related discipline
• Min 8 years of Customer Service Support experience with at least 4 years in leading team size of up to 30 agents
• Having experience in IT, financial services or payment solution industry is an added advantage
• Proficient in Microsoft Office applications
• Customer service orientation, stress tolerance, problem analysis and problem-solving
• Effective interpersonal skills with both internal and external customers
• Advanced troubleshooting and multi-tasking skills

Interested candidate please submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile - https://sg.go.persolkelly.com/job/details/10361

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID <R1105286> (Ngiam Xinyi)

Job Description & Requirements

Responsibilities:

· Understanding process requirements from Technical Spec & P&ID.

· Interaction with customer for getting inputs for designing and Development of Control System.

· Preparing the flow chart, FDS / FCD, system configuration, P&ID for Instrumentation and verifying the electrical drawing.

· Developing the PLC programming, HMI / SCADA Designing as off-site development and onsite commissioning.

· Field wiring and commissioning the instrumentation such as transmitters, switches, valves and motors.

· Conducting Factory Acceptance Test (FAT), Site Acceptance Test (SAT) and related document preparation.

· Commissioning & troubleshooting for new & existing systems & Interaction with customer for Commissioning execution.

· Involve in the installation of new Equipment’s during plant expansion.

· Carry out Equipment improvements projects and modifications.

· Manage Projects including Testing and commissioning, on site installation, repair, maintenance and test tasks.

· PLC Programming of Life Safety Systems configurations.

· Diagnose errors or technical problems and determine proper solutions.

· Produce timely and detailed reports.

· Installing small additions and changes to existing systems.

· Follow all company’s filed procedures and protocols.

Requirements:

· At least 5 years of hands-on experience in PLC & SCADA developments and Maintenance

· Hands-on experience in Siemens S7-400 CPU, Mitsubishi, Proface, Panasonic, Allen Bradley PLC’s and redundant system configuration

· Hands on experience in Wonderware ArchestrA SCADA system, WINCC and TIA Portal

· Familiar with Automation and Control engineering

· Proficiency in Profibus communication and troubleshooting

· Bachelor’s Degree in Electrical / Electronic Engineering or above

· Knowledge of MS Office

· Basic knowledge in Mechanics, Pneumatics and Hydraulics.

· Strong personality with a hands-on attitude.

· Ability to work rotating shift and perform overtime on weekdays & weekends.

· On call support during and after office hours.

Job Description

• Industry/ Organization Type: General Cleaning Services
• Position Title: Pest Control Technician
• Working Location: Islandwide
• Working Hours: Monday to Friday (9 am-6 pm), Saturday (9 am-1 pm)
• Salary Package: Basic $2,000 - $2,800 + Bonus + Allowance
• Duration: Permanent

Key Responsibilities

• Conduct inspections and identify infestation sources.
• Implement targeted treatment plans using safe and eco-friendly methods.
• Educate clients on pest prevention and maintenance strategies.
• Maintain accurate records of service visits and recommendations.
• Ensure compliance with safety regulations and company standards.

APPLY NOW!!!

• Ability to work independently and in a team
• Able to commit 5.5 days a week
• Must have a valid NEA Vector Control License
• Must have a valid Class 3 Driving License

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #69357 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Scope:

• Design and develop automated systems and processes to improve efficiency and productivity
• Program and configure automation hardware and software, including PLCs and SCADA systems
• Conduct system testing and troubleshooting to ensure optimal performance
• Collaborate with cross-functional teams to integrate automation solutions into existing systems
• Analyze data and system performance to identify areas for improvement
• Maintain documentation for automation processes, including specifications and user manuals
• Implement safety and quality standards in automated processes
• Provide technical support and training for end-users
• Stay updated on industry trends and emerging technologies in automation
• Participate in project planning and management activities, ensuring timelines and budgets are met

Requirements:

• Diploma or Degree in engineering discipline
• Minimum 3 years of experience in manufacturing industries with an automation background
• Proven track record in automation work is advantageous
• Required hands-on experience and remote support skills

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Strong hands on experience in BMC Control M - Administration is Must

• Excellent communication skills,

• Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.

• Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.

• Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support

• Answer incoming calls and respond to customer’s emails in timely manner.

• Manage and resolve customer complaints.

• Identify and escalate issues to supervisors as and when needed.

• Provide product and service information to customers.

• Research required information using available resources and Offer Solution to customers.

• Research, identify, and resolve customer complaints using applicable software.

• Route calls and tickets to appropriate resources and Domains who can best support he user,

• Document all call information according to standard operating procedures.

• Recognize, document, and alert the management team of trends in customer calls.

• Create SOPs for new Issues and resolution given.

• Complete call logs and reports.

• Conduct regular and thorough food safety and hygiene inspections across all outlets, central kitchens, and supplier.

• Ensure timely and effective follow-up on corrective actions identified during audits.

• Coordinate with relevant departments to ensure corrective actions are implemented and documented appropriately.

• Develop, assist in, and conduct in-house training programs on food safety, hygiene, and quality assurance for staff.

• Conduct detailed investigations into incidents related to customer feedback, product quality, or supplier issues.

• Document findings and ensure corrective actions are implemented to prevent recurrence.

• Assist in the implementation, management, and continuous improvement of the Hazard Analysis and Critical Control Points (HACCP) system across the central kitchen and outlets.

• Other ad hoc duties assigned by the company.

Requirement

-Diploma in Food Science or a related field.

-Min 1 year of experience of related work experience.

-In-depth knowledge of HACCP principles and other relevant food safety management systems.

-Proficient in Microsoft Office.

-Ability to work independently with minimal supervision.

Who Are We?

HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impact, Honkai: Star Rail, Honkai Impact 3rd, Tears of Themis, and Zenless Zone Zero, as well as a wide range of entertainment content.
‌
Community is at the heart of everything we do. We are devoted to engaging fans and fostering an enthusiastic and inclusive global community that provides access and encouragement for people to share their passion for ACG (Animation, Comics, and Games) through their own creativity and skills.
‌
Pushing the boundaries of imagination, we consistently explore cutting-edge game development technologies, and have accumulated leading technical capabilities in cel shading, cloud gaming, and other fields.
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In the future, we will continue to expand our content production, technology research, and publishing duties through operations in offices in Singapore, Montreal, Los Angeles, Tokyo, Seoul, and other areas.

When you apply to a position with HoYoverse, we will process your personal data. To learn more about how we process your data, we encourage you to review our comprehensive Global Applicant and Candidate Privacy Policy. This policy provides detailed insights into how your information is collected, used, and protected throughout the application process.

What You Will Do:

• Collaborate with top-tier game R&D teams to implement comprehensive risk management strategies, ensuring quality assurance from the design phase through to the game launch.
• Experience the gameplay design, leveraging your extensive gaming experience to provide constructive feedback aimed at elevating the user experience.
• Utilize a range of tools and methodologies to conduct thorough and meticulous game testing. Follow up on issue resolutions to ensure a seamless game launch.
• Uphold and maintain stringent standards at all times, continually striving to enhance R&D processes. This effort aims to improve team efficiency and the quality of outputs, thereby contributing to the development of first-rate products.

What We Are Looking For:

• Passion for games and extensive gaming experience, with high standards for game quality. Hardcore gamers are preferred.
• Exceptional logical thinking skills with a strong aptitude for learning; be patient, detail-oriented, accountable, and adept at identifying and resolving issues.
• Strong communication skills, coupled with the ability to drive progress and collaborate effectively within a team; ability to perform well under pressure.

Bonus Points:

• Foundational knowledge in computer science and programming skills.

We are an equal opportunity employer that believes diverse backgrounds are key to bringing our concepts to life. If you're looking to play a key role in creating the best immersive virtual world experience for our users, we invite you to join our team.

Job Description

1. Maintain, monitor the implementation & update of relevant audit programs
2. Provide technical advice & support various departments
3. Conduct compliance inspections in production floor & warehouse, identifying key areas for improvements and advice corrective actions
4. Perform QA inspections for incoming/outgoing cargoes based on compliance requirements
5. Coordinate with suppliers to resolve non-conformances
6. Provide in-house training on compliance etc for various departments

Job Requirement

• Diploma in Food Science/Food Technology or related disciplines
• Strong knowledge in food safety, well verse in GMP/GWP
• Strong analytical & problem solving skills
• Excellent interpersonal & communication skills

YUE ZHI YUAN SPA (QIYU BEAUTY & WELLNESS PTE. LTD.) is seeking a meticulous and passionate Spa Quality Assurance Specialist to join our team and ensure the highest standards of service and safety within our spa. We are a renowned spa in Singapore, dedicated to providing exceptional wellness experiences and creating a luxurious and relaxing environment for our clients.

Responsibilities:

• Conduct regular audits and inspections to evaluate compliance with hygiene, sanitation, and safety protocols.
• Monitor the quality of spa services and treatments, ensuring adherence to established standards and client expectations.
• Identify potential risks and areas for improvement in spa operations and recommend solutions to enhance safety and quality.
• Develop and implement quality assurance programs, including documentation, training materials, and evaluation procedures.
• Collaborate with spa management, therapists, and other staff to maintain a consistent and high-quality spa experience.
• Stay abreast of industry best practices and regulations related to spa quality and safety.
• Conduct research and analysis to identify new trends and technologies that can enhance spa operations and client satisfaction.

Qualifications:

• Minimum 2 years of experience in a quality assurance role within the spa industry, hospitality sector, or related field.
• Proven track record of successfully implementing and maintaining quality assurance programs.
• Strong attention to detail and a meticulous approach to identifying and addressing potential issues.
• Excellent communication, interpersonal, and analytical skills.
• Ability to work independently and as part of a team.
• Diploma in Business or Management (or equivalent).

Salary:

SGD 5,600 to SGD 8,000 per month (depending on experience and qualifications).

Benefits:

• Comprehensive medical, dental, and insurance benefits.
• Opportunity to work in a luxurious and dynamic environment.

To Apply:

Interested candidates are requested to submit their CV and a cover letter outlining their qualifications and experiene to us here.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

YUE ZHI YUAN SPA (QIYU BEAUTY & WELLNESS PTE. LTD.) is a leading spa in Singapore, renowned for its exceptional service and luxurious atmosphere. We offer a wide range of treatments and therapies, designed to promote relaxation, rejuvenation, and overall well-being.

Our team is passionate about creating a unique and memorable experience for every client.

Join us and be a part of our journey to redefine the spa experience in Singapore!

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.