Job Description:

1. Performing general inspection of parts and products at the Incoming/In-Process/Outgoing gate.
2. Generate Standard QA/QC inspection report.
3. Administrative tasks.
4. Logistics support.

Competence Requirements

• Preferred Secondary, NTC certification holder from related CNC/Fabrication industry.
• Preferably with 2 years of related work experience in manufacturing environment for non-technical trained staff.
• Able to read part drawing, usage of measuring equipment are added advantage.
• Computer competency.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria.
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework.
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing.
• Maintain regression test suite in QA nightly build.
• Actively refine the smoke test suite in the Development CI environment.
• Lead system integration testing with other systems.
• Manage user acceptance testing.
• Manage defect life cycle, test artifacts, and repository.
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing.
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply.
• with these policies and guidelines.

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutionsn(Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Who We Are Looking For

We are looking for a Senior Quality Engineer who always strives to find innovative ways to improve product quality. Be part of a cross-functional Agile team of UX/UI designers, mobile and web developers, the product owner and business analysts, for a large-scale national strategic project in the education vertical. The team values quality, automation and user experience of the software we deliver.

Responsibilities:

• Champion and drive product quality and QE practices in an agile development environment
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right
• Validate product features as per acceptance criteria
• Design, develop and maintain the testing environment, testing framework, test plan, regression test suites and test cases in accordance with changing requirements
• Uncover and fi x blind spots and edge cases in test cases
• Perform various tests such as Manual/Automated/Functional/Exploratory testing/Cross-Platform/Performance Testing for the various platforms (iOS, Android, Web)
• Conduct system integration tests with external systems and generate test reports
• Collaborate with development team to establish Continuous Integration and Delivery Pipeline

Requirements:

• Minimum 5 years of experience in quality engineering or relevant roles
• Strong foundation in test methodologies, good analytical skills, attention to detail and problem-solving abilities
• Experience in automated testing tools/frameworks (e.g. Cucumber, Selenium, Appium, Robot Framework)
• Knowledge in Behavior-Driven Development
• Experience in Non-Functional Testing such as security testing, as well as performance and load testing
• Good team player with good communication skills
• Good understanding of mobile (iOS and Android - React Native) and web technologies (e.g. React.js, Node.js) with the respective debugging tools
• Strong understanding of Unit Testing using JavaScript Framework (e.g. Jest, Mocha, Jasmine)
• Initiative to go the extra mile such as by exploring and creating tools to improve testing processes
• Additional certification in Software Quality Assurance is a plus

Roles and Responsibilities

• Develop and establish quality assurance deliverables and testing framework, including estimate testing scope and time needed based on user requirements, create and maintain test specifications in accordance with changing requirements, throughout development;

• Create and maintain automated test framework using tools such as Cucumber/Selenium to support continuous development and testing, including prepare test environment, create and maintain functional testing scripts in accordance with changing requirements;

• Conduct manual functional / exploratory testing to compliment automated testing, including browser testing and system integration tests with other modules;

• Conduct impact analysis of defect fixes discovered during manual or automated tests

• Validate stories using acceptance criteria, raising defects as needed and work with development team to improve the expected behaviours and test cases;

• Conduct performance and load tests if needed, validate the output and expected outcomes and feedback on improvement required;

• Conduct application performance and security testing if needed, to ensure we have a robust and secured system in place;

• Work with Business Analyst on UAT data preparation and support;

• Work collaboratively with the rest of the technical and business team, including understanding the business/user requirements to facilitate testing, participate in desk-checks to do early validation and verify completeness of story, as well as participate in showcases to demonstrate tested stories;

• Conduct system integration tests with external parties when necessary, validate the output and expected outcome e.g. data to and from external parties’ systems and feedback on improvement requirement;

• Work with DevOps team to establish process for deployment and maintaining CI/CD pipeline

Knowledge and Skills

• Tertiary education in relevant fields is preferred

• Experience in programming in Java / Python / NodeJs is preferred

• Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

• Experience doing automation testing in Agile development process will be an added advantage

• Have SQL scripting skills

• Hands-on experience in one or more of the followings is preferred:

o Application exploratory testing and regression test automation

o Application performance testing

o Application security testing

• Have relevant knowledge of software QA methodologies, tools, and processes

• Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

• Strong analytical and problem-solving skills

• Good presentation and listening skills

• Good writing skills

• Good communication and interpersonal skills

• Team player

• Meticulous attention to details

• Able to multi-task, take initiative and work independently with multiple stakeholders

Key Responsibilities :

• Prepare production campaign start-up, batch review, and review of cleaning records and activities.
• Manage and coordinate Change Control, Event (Deviation and Incident), Out-of-specification (OOS), and resolution.
• Maintain, improve, establish and update appropriate quality management systems to meet customers’ and authorities’ requirements.
• Assist to promote Quality culture for Bulletin, training, and organize promotion activities.
• Assist in quality discussion with respective departments to improve the quality system.
• Assist to plan, prepare and facilitate customers’ and regulatory authorities’ audits and follow-up action.
• Carry out Internal audits of all departments and supplier audits.
• Assist and improve qualification activities and quality risk management.
• Qualification of supplier and external contractor.
• Any other QA department job assigned by the Head of Quality Assurance.

Requirements :

• Degree in Chemical related field
• Proficient with Microsoft Office (Words, Excel)
• Strong oral and written communication in English
• Ability to work as a team in department.
• Good communication and collaboration skills to work with cross-functional teams.
• Working experience in Quality related field is preferred.

The purpose of this job is to assist the Company with the quality assurance activities on an ongoing basis. The role entails a variety of responsibilities, such as:

• Perform incoming material (e.g. cement, sand, etc), in-process and outgoing materials(UHPC Quality Mix) inspection activities according to the QAQC procedures and plans to ensure compliance with ISO and in-house standards.
• Operate and maintain QAQC laboratory equipment properties (e.g., TGA, BET, PSA, SEM, XRD, sieve analysis) to ensure optimal performance for analysing material, manage the safe storage of hazardous materials, and assist with periodic quality audits.
• Preparation of sampling list for weekly production and maintain the consumables inventory item at laboratory.
• Collect samples for incoming raw material quality checks.
• Manage retention samples, including proper labelling and organized storage.
• Maintain laboratory premises and equipment in accordance with the Company’s standards.
• File & maintain product inspection records.
• Perform 5S and laboratory housekeeping.
• Support the company’s research and development initiatives.
• Execute any additional duties or ad hoc tasks as assigned.
• Strictly adhere to safety standards in all activities to ensure a safe working environment for all.

Job Description

• Industry/ Organization Type: General Cleaning Services
• Position Title: Pest Control Technician
• Working Location: Islandwide
• Working Hours: Monday to Friday (9 am-6 pm), Saturday (9 am-1 pm)
• Salary Package: Basic $2,000 - $2,800 + Bonus + Allowance
• Duration: Permanent

Key Responsibilities

• Conduct inspections and identify infestation sources.
• Implement targeted treatment plans using safe and eco-friendly methods.
• Educate clients on pest prevention and maintenance strategies.
• Maintain accurate records of service visits and recommendations.
• Ensure compliance with safety regulations and company standards.

APPLY NOW!!!

• Ability to work independently and in a team
• Able to commit 5.5 days a week
• Must have a valid NEA Vector Control License
• Must have a valid Class 3 Driving License

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #69357 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Duties and Responsibilities:

• Identify current and potential product shortages, develop and execute recovery, advise interested parties of status and recovery plans
• Release orders based on material requirements planning (MRP) and coordinate the flow of material throughout the customer order requirements
• Coordinate with Purchasing for availability of raw materials
• Coordinate material movement between vendors, warehouse and the production floor
• Assist in the development, implementation, analysis and coordination of the master production schedule
• Utilize Material Requirements Planning system (MRP) to ensure that data is accurate and up to date
• Facilitate transmittal of customer orders to distribution center and manufacturing facilities including shipment and paperwork of international orders; serve as key contact for customer service inquiries
• Maintain and update master files [items, vendors, etc] including new item setup
• Set up and monitor the integrity of Bill of Materials (BOM) and manage inventory accuracy
• Thoroughly review, familiarize and understand existing BOM structure as well as the physical products
• Key participant in developing and managing company SOP, assembly &parts drawing database process
• Manage inventory levels to meet corporate goals
• Coordinate and manage monthly cycle counts for all manufacturing locations and distribution center; key participant in annual physical inventory
• Support inventory checks to validate inventory accuracy; investigate & reconcile discrepancies & negatives
• Posting of daily production and inventory transactions
• Analyze data and collaborate with others to determine and apply appropriate ordering, inventory, and replenishment policies
• Code and prepareproper paperwork for billing and authorization of invoices per defined processes
• Provide department capacity plans, on a weekly basis
• Assist in maintaining the monthly KPI
• Provide reports and requested information as needed
• All other duties as assigned

Qualifications and Experience:

• Minimum diploma or equivalent with 3-5 years professional experience in manufacturing planning, inventory control, materials planning role
• Knowledge and experience with Sales & Operations Planning
• Strong understanding of MRP and supply chain software
• Advanced computer skills, Excel experience mandatory
• Outstanding planning and organizational skills
• Extremely strong analytical and problem-solving skills

Industrial Quality Engineer

Yishun, Singapore

Who We Are:

Lumileds is a global leader in LED and microLED technology, innovation, and solutions for the automotive, display, illumination, mobile, and other markets where light sources are essential. Our approximately 3,500 employees operate in over 15 countries and partner with our customers to deliver never before possible solutions for lighting, safety, and well-being.

The Lumileds environment is fast-paced, cutting-edge, intelligent and fun! We are looking for exceptional talent to join our team! To learn more, visit lumileds.com.

Who You Are:

We are looking for someone who is interested in Quality functions and is an advocate for Continual Improvements. We are seeking a self-motivated person to take on the role of an Industrial Quality Engineer.

What You Will Do:

· Understanding of Product Design, Materials and Wafer Fab/Thin Film Flip-Chip process.

· Learn and Apply Quality Principles and Automotive Core Tools (APQP,FMEA, SPC, MSA,PPAP).

· Provide comprehensive daily support to QA Operations (Incoming and Outgoing Inspection) and work closely within/inter-departments on issues related to Detection and Defectivity.

· Manage Tools/Equipment for Calibration, Repair and Maintenance

· Take on Operation Performance Metrics for timely reporting.

· Work with various functional teams on Identified Automation opportunities for QA Operations.

· Support Total Continuous Process Improvement and Innovation (TCPII) activities for Site.

What You Will Bring (REQUIRED Qualifications):

· Team-Player and Effective communication skills are desired.

Education (Minimum Level)

· Bachelor's

Field of Study

· Electronics/Mechanical/Electrical or Material Science or relevant.

Years of Experience (Minimum)

· 1 - 3 years

Preferred Qualifications:

· Understanding Semiconductor and Light-Emitting Diode (LED) device and process is a plus.

Lumileds is an Equal Employment Opportunity Employer

Requirements

• Degree with at least 3 years of working experience in Quality System (preferably in Healthcare, Bio/Pharma, Health Services, biotechnology/biotherapies related industry)
• Good communication skills
• Team player with good coordination
• Meticulous, analytical and systematic
• Candidates with more experience will be considered for a Assistant Manager role

Descriptions

• Maintenance of organization’s quality management system in compliance to:

- regulatory requirements; MOH Healthcare Services Act and other regulatory relevant to the company’s services and products

- accreditation and certification standards; AABB (Association for the Advancement of Blood & Biotherapies), FACT (Foundation for the Accreditation of Cellular Therapy), GDP-MDS SS 620 (Good Distribution Practice for Medical Devices) and other standards when required for the company’s services/products

• Ensure requirements for AABB, FACT as well as MOH license guidelines are implemented and maintained
• Follow up and assist in deviations/ non-conformances (CAPA) for root cause analysis, rectification and process improvement
• Performance of Internal Audits and record checking and support External Audit to ensure compliance with regulatory and accreditation standards.
• Manage the Document Control system for the organization and ensure staff complies with the use of controlled and approved documents.
• Support supplier/ vendor qualification and audits
• Support change control activities
• Responsible for maintaining Quality Systems in the company.
• Responsible for monitoring and reviewing quality indicators and quality control reports across departments.

Job Description:

• Lead and guide sub-contractor to achieve quality workmanship
• Handle paperworks , defects issuance and reporting
• Conduct defects investigation and identification

Job Requirement:

• Minimum 4 years in CONQUAS
• Possess at least 2 good industry practices certificates
• Microsoft office knowledge
• Able to communicate with client and consultant

We are seeking a dedicated professional to champion quality assurance and testing practices, driving impactful change and ensuring the delivery of robust, user-centric solutions.

What to Expect:

• Define and maintain QA and Testing processes, including Test Management, Defects Management and Code Quality
• Coach and mentor IT Business Analysts and end users on QA and testing processes, fostering a culture of quality and excellence within IT teams.
• Work with selected projects, championing product quality and software testing practices in agile/waterfall project delivery.

How to Succeed:

• Degree in software engineering, computer engineering, electrical engineering, or related discipline.
• Minimum 5 years of experience in establishing test strategies for systems in agile development environments.
• Profound knowledge of various test types, levels, techniques, methodologies, and test automation, with a strong understanding of test-driven development and continuous integration/delivery principles.
• Hands-on test automation experience and the ability to integrate test automation into the Continuous Integration chain.
• Experience in QA Management for the system delivery and Certification in Testing and Software Quality Assurance will be a bonus.
• Organized, methodical, and meticulous in planning, management, and execution, with a strong focus on attention to detail and problem-solving.
• A team player who is self-motivated, proactive, and customer-oriented, with excellent communication and presentation skills.

• 5 years Gray box QA
• Proven experience black box testing Client-Server products with a focus on Server/API testing
• Demonstrated ability to write automation - we currently use Python
• Experience testing RESTful APIs
• Proficiency in an object-oriented language like C#, Java, JavaScript, Perl, Ruby, or Swift
• Experience traversing Unix directory structures; use basic Unix commands to scrape log files
• Experience scrapping customer logs and web searches to design tests cases as end user would use it
• Acquaintance with continuous integration/deployment
• Familiarity with static code analysis tools
• Experience with basic database queries

Full Time

Location: Jurong

DUTIES AND RESPONSIBILITIES

1. Develop, implement and maintain quality management systems based on ISO standards.

2. Oversee the day-to-day quality control operations, ensuring compliance with established standards and procedures.

3. Providing guidance, training, and support to ensure consistent quality outcomes to quality control inspectors and technicians

4. Conduct regular audits and inspections to identify areas for improvement, non-conformities, and opportunities for enhancing quality processes.

5. Collaborate with production, engineering, and other departments to establish and enforce quality standards at all stages of the product lifecycle.

6. Enhance the development and execution of quality control plans, including sampling techniques, testing methodologies, and documentation procedures.

7. Manage the documentation of quality control activities, including inspection reports, test results, and corrective action plans.

8. Monitor and analyse quality metrics to track performance and identify trends, presenting findings to management and suggesting improvement strategies.

9. Stay up-to-date with the latest developments in ISO and OCO certifications, as well as industry best practices, and incorporate them into the quality management system.

10. Co-ordinate ISO audits by external certification bodies, ensuring all necessary documentation is in place and readily accessible.

Qualifications and experience:

· Bachelor's degree in a relevant field (Quality Management, Material Engineering, Manufacturing, etc.); advanced degree or certifications are a plus.

· Minimum of 3 years of experience in quality control, with a focus on ISO certifications.

· Strong understanding of ISO 9001 Standards, with the ability to interpret and implement their requirements effectively.

· Knowledge on Component FAI / PPAP / PSW from supplier are a plus

· Must be able to write and communicate in Mandarin and English as the position requires liaison and communication with China counterparts on equipment and material matters

· Proven experience in managing quality control teams, driving continuous improvement initiatives, and fostering a culture of quality excellence.

· Proficiency in quality control methodologies, statistical analysis, and root cause analysis techniques.

· Excellent communication skills, both written and verbal, with the ability to present complex technical information to diverse audiences.

· Detail-oriented mindset with exceptional organizational and problem-solving abilities.

· Familiarity with quality management software and tools.

· Strong leadership skills and the ability to collaborate effectively across departments.

Personal Qualities:

· Proactive, driven and resilient

· Able to work independently and as part of cross-cultural team

· Meticulous, accurate and attention to detail

Quality Assurance Inspectors examine products to ensure that they meet customer requirements and do not contain defects. Their job duties may include in-process inspection, in-coming inspection and/or out-going inspection.

A strong understanding of the industry

A successful Quality Inspector candidate will have various prerequisite skills and qualifications that typically include:

● Basic computer skills

● Documentation skills

● Written and verbal communication skills

● Attention to detail

● Ensure products meet customer expectations and demand

● An understanding of industry safety standards

● Ability to work well with others

● Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping

● Ability to analyse the quality and performance of a product

● Resolve quality-related issues in a timely manner.

● Measure product dimensions, examine functionality and compare the final product to the specifications.

● Able to make lot judgement

● Reject all products and materials that fail to meet quality expectations.

● Reporting skills

Requirements:

One to two years’ quality inspector experience Good math and technical skills.

Strong understanding of quality control standards and testing techniques. Knowledge of ISO 9001:2015 quality management systems is desired

Responsibilities

· To be responsible for Quality Assurance matters

· To provide accurate course information, including funding terms and conditions to sales team, learners and corporate clients

· To administer learner satisfaction surveys

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Experionce in training industry or quality assurance is an added advantage

Position Overview

We are seeking a dedicated and detail-oriented Quality Assurance Specialist to assist our Quality Assurance Manager. The successful candidate will be responsible for performing a full spectrum of quality-related activities and developing/reviewing quality and inspection plans

Education / Certificates

Degree in Engineering, Science, or a related field.

Job Responsibilities

• Conduct First Article Inspection (FAI), Dedicated Product Release Verification, and material review.
• Develop and review quality and inspection plans.
• Manage quality-related activities with customers and internal staff, including handling customer rejects, product defects, and non-conforming materials.
• Perform product and system audits for both in-house and vendor operations.
• Participate in continual improvement initiatives.
• Perform other duties and responsibilities as assigned

Requirements

• Minimum of 2 years of experience in Quality Management.
• Knowledge of AS 9100 / ISO 9001 Quality Management System requirements.
• Proficiency in Geometric Dimensioning & Tolerancing.
• Experience with product inspection methods.
• Knowledge of Coordinate Measuring Machine (CMM) applications is an advantage.
• Strong understanding of Quality Statistical Tools and Methodologies such as Cpk, SPC, GR&R, and Six Sigma tools.
• Proficient in writing quality manuals and procedures.
• Ability to lead and/or perform Internal Audits.

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 5.30pm

Project Background

Our client have a team that aims to drive the adoption of modern software delivery in order to better serve the needs and expectations.

As part of this endeavor, we are inviting interested applicants who are passionate about change and transformation to join us as Quality Engineer and to take on the exciting and challenging roles of accelerating software delivery while not compromising on quality.

Youll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with the supporting vendors to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Conduct research on emerging technologies that can optimize and accelerate the project delivery.
• Ensure all required testing documentation are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.

What youll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 3 years' experience in application exploratory testing and regression test automation
• Understanding of Web-based project test methodology, test environments, bug life cycle, and frequent code release deployment QA support
• Create, review and/or support test automation strategies and implementations
• Experience working with highly trafficked, scalable Web applications
• Troubleshooting/debugging skills
• Meticulous attention to details
• Good analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Experience with Katalon Recorder and/or Katalon Studio or equivalent
• Advanced knowledge of common desktop and mobile browser technology

You will be part of the Quality Assurance and Testing team in the Clusters & Technology Management Office (CTMO) to support the work of our colleagues at the various agencies thru establishing QA and Testing processes, best practices, implement tools and test automation.

What to Expect:

• Define and maintain QA and Testing processes, including Test Management, Defects Management and Code Quality
• Coach and mentor Government IT Business Analysts and end users on QA and testing processes, fostering a culture of quality and excellence within government IT teams.
• Work with selected projects at government agencies, championing product quality and software testing practices in agile/waterfall project delivery.

How to Succeed:

• Degree in software engineering, computer engineering, electrical engineering, or related discipline.
• Minimum 5 years of experience in establishing test strategies for systems in agile development environments.
• Profound knowledge of various test types, levels, techniques, methodologies, and test automation, with a strong understanding of test-driven development and continuous integration/delivery principles.
• Hands-on test automation experience and the ability to integrate test automation into the Continuous Integration chain.
• Experience in QA Management for the system delivery and Certification in Testing and Software Quality Assurance will be a bonus.
• Organized, methodical, and meticulous in planning, management, and execution, with a strong focus on attention to detail and problem-solving.
• A team player who is self-motivated, proactive, and customer-oriented, with excellent communication and presentation skills.

We want to onboard a motivated JAVA Backend QA Automation Tester to join our dynamic team. The ideal candidate will be responsible for ensuring the quality and reliability of our backend systems through automated testing.

RESPONSIBILITIES

• Developed, maintained, and executed automated test scripts for backend systems using Java.
• Collaborate with developers and other QA team members to design and implement test plans, test cases, and test scripts.
• Identify, document, and track bugs and issues found during testing.
• Perform regression, integration, and performance testing of backend services.
• Utilize automation frameworks and tools such as Selenium, TestNG, JUnit, and REST Assured.
• Contribute to the continuous improvement of the QA process, tools, and methodologies.
• Participate in code reviews and provide feedback to ensure testability and quality of code.
• Work closely with cross-functional teams to understand requirements and provide input on testability and quality.
• Ensure compliance with industry standards and best practices

TECHNICAL SKILLS

• Strong knowledge of JAVA programming
• Proven experience in backend testing and automation using Java.
• Strong understanding of software development life cycle (SDLC) and QA methodologies.
• Proficiency in automation tools such as Selenium, TestNG, JUnit, and REST Assured.
• Experience with API testing and tools like Postman or SoapUI.
• Familiarity with version control systems like Git.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Ability to work independently and in a team-oriented environment.
• Testing certifications (ISTQB) are a plus

Job Description:

1. Quality Management System Maintenance: Ensure the organization’s Quality Management System (QMS) complies with regulatory requirements, including MOH Healthcare Services Act and relevant regulations specific to the company’s services and products.
   Maintain and ensure compliance with accreditation and certification standards such as AABB (Association for the Advancement of Blood & Biotherapies), FACT (Foundation for the Accreditation of Cellular Therapy), and GDP-MDS SS 620 (Good Distribution Practice for Medical Devices), among others.
   
2. Regulatory and Accreditation Compliance:Implement and maintain the necessary requirements for AABB, FACT, and MOH license guidelines.
   Assist in managing deviations and non-conformances (CAPA), including root cause analysis, corrective actions, and process improvement.
   
3. Auditing and Compliance:Conduct internal audits and record checks to ensure ongoing compliance with regulatory and accreditation standards.
   Provide support for external audits as necessary.
   
4. Document Control System:Manage the Document Control system for the organization, ensuring the proper use of controlled and approved documents by all staff.
   
5. Supplier and Vendor Management:Support supplier/vendor qualification processes and conduct audits as required.
   
6. Change Control and Quality Monitoring:Assist in managing change control activities across the organization.
   Monitor and review quality indicators and quality control reports across various departments to ensure continual improvement and adherence to quality standards.
   

Requirements:

• Educational Background:Degree in a relevant field with at least 3 years of experience in Quality Systems, preferably within the healthcare, bio/pharma, health services, or biotechnology/biotherapies industry.
  
• Skills and Competencies:Strong communication skills with the ability to convey information clearly.
  Team player with excellent coordination skills.
  Meticulous, analytical, and systematic in approach to tasks.
  Experience in Quality Assurance within regulated industries is highly valued.
  
• Additional Consideration:Candidates with more extensive experience may be considered for the Assistant Manager role.
  

Interested applicants are welcome to submit your MS Word resume to:

[email protected]

EA Personnel: R1109773

EA Licence: 07C3676

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

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· Tertiary education in relevant fields is preferred

· Experience in programming in Java / Python / NodeJs is preferred

· Hands-on experience with software testing including automated functional testing tools such as Cucumber, Selenium, Maven, Capybara is preferred.

· Experience doing automation testing in Agile development process will be an added advantage

· Have SQL scripting skills

· Hands-on experience in one or more of the followings is preferred:

• Application exploratory testing and regression test automation
• Application performance testing
• Application security testing

Have relevant knowledge of software QA methodologies, tools, and processes

Hands-on experience with performance testing tools such as JMeter, Gatling will be an added advantage

Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage.

Strong analytical and problem-solving skills

Good presentation and listening skills

Good writing skills

Good communication and interpersonal skills

Team player

Meticulous attention to details

Able to multi-task, take initiative and work independently with multiple stakeholders