Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Key Responsibilities:

1. Strategic Planning:Develop and implement business strategies to achieve organizational goals.
   Analyze market trends and adjust business strategies accordingly.
   
2. Operations Management:Ensure efficient and effective day-to-day operations.
   Optimize processes to enhance productivity and profitability.
   
3. Financial Oversight:Manage budgets, financial planning, and resource allocation.
   Monitor financial performance and implement cost-control measures.
   
4. Team Leadership:Recruit, train, and manage a team of department heads and employees.
   Foster a positive and productive work environment.
   
5. Performance Monitoring:Set key performance indicators (KPIs) and monitor progress.
   Implement corrective actions to address underperformance.
   
6. Stakeholder Engagement:Maintain strong relationships with clients, suppliers, and other stakeholders.
   Represent the organization at meetings, events, and public forums.
   
7. Compliance and Risk Management:Ensure adherence to legal, regulatory, and organizational standards.
   Identify and mitigate risks that may impact the organization.
   

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

We are seeking a talented and energetic managerial leader to join our team at a lively Pub in Singapore.

As a leader, you will be responsible for managing performance to enhance the nightlife experience of our patrons. The ideal candidate should have a strong passion for music and stage presence to create memorable and vibrant atmospheres for our guests.

Salary from $3500

In charge of day to day running of the salon, increasing sales and training of junior hair stylist. Must have at least 3 years of hair dressing experience and 1 year of leading teams within the hair and beauty arena. Responsible to calculate and bank in daily takings and monitoring of staff performance.

Knowledge and Skills:

• 4 - 6 years project management experience desired
• PMP and ITIL certification preferred
• Previous experience in the core banking/ Digital banking /Internet Banking system.
• Strong experience in people management and customer management
• Strong experience in managing cost and project finance
• Experience in Agile methodologies is added advantage
• Experience in managing onsite – offshore model is highly preferred
• Strong customer engagement and service delivery skills.
• Experience in managing and developing a pipeline of business opportunity
• Abilities to manage conflicts and strong negotiation skills
• Strong business change management skills.
• Responsibilities:
• Responsible for end to end delivery of projects with agreed scope/time/cost
• Responsible for setting up the development team
• Provide resource forecast plan
• Drive the team to resolve all technical issues and risks
• Provide Effort and Cost Estimation and provide justification when a need arise
• Tracks and report project progress
• Personal Attributes:
• Efficient communication and presentation skills; Strong people management skills
• Leader in managing expectations and business development in favour of the founding organization
• Meticulous, organized, risk averse and able to work in a fast paced environment
• Able to identify a problem and define alternatives to support an optimized solution
• Energetic, Dynamic and Driven able to work within defined procedures

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Local cafe chain looking for Outlet Manager.

No experience will also be considered.

6 days work week.

Job Responsibilities

1. To ensure staff follow their job description and code of conduct.
2. To ensure staff prepared food are according to Company’s recipe and procedure.
3. To ensure food cost of below 26%, by controlling quantity serve and food wastage.
4. To ensure first in first out of all items.
5. To actively monitor the built chart, update accordingly and ensure staff carry it out.
6. To ensure stock ordering at only sufficient buffer, maximum of one week stock allowed. Except for spices.
7. To ensure cleanliness and tidiness of the kitchen at all times.
8. To train and check at all times staff’s training.
9. To conduct cleaning schedule, opening and closing cleaning schedule. At 2.30pm, 7am and closing time.
10. To arrange staff’s work and work load. Ensure food are serve fast and good during peak hours.
11. To ensure you and your staff provide good and personalized service.
12. To talk to each individual staff at least once a week on their career prospects and mind set training.
13. To closely monitor customers and staff mood always.
14. To walk the floor and kitchen at least every hour.

Basic Employee Conduct

1. To be punctual.
2. To dress according to company’s uniform.
3. To be in uniform before clocking in your shift.
4. To obey your boss within the scope of work.
5. Do not reveal your salary to others.
6. Do not put the company in bad image to co-workers and customers.
7. To work as a team and help each other.

• Assist construction project managers to estimate and adhere to proper budgets, create project schedules, and communicate project updates
• Direct subcontractor, vendor, and supplier process by assembling bid packages including scope of work, bidding process, and needed construction documents
• Maintain accurate work logs of construction activities, job information sheets, and project team rosters
• Oversee construction contract administration and submittal log processes to ensure that the contract document requirements are met throughout the construction experience
• Enforce quality control process measures that ensure compliance with contracts, building, and code regulations
• Perform cash management, payroll, and billing tasks - prepare invoices, subcontracts, change orders, work orders, purchase orders, and punch lists
• Assemble the closeout package including maintenance agreements, equipment information, warranties, and contractor contact information

Construction Administrator qualifications

Attachment Description

The Administration Manager is to supervise daily support operations of our company and plan the most efficient administrative procedures. You will work with a team of professionals to complete a range of administrative duties in the company.

The Administrative Manager will develop, review, and improve policies, systems, and procedures; and generally ensure the office operates smoothly and efficiently.

Specific Responsibilities

Individual to be involved in:

1. Observe and improve company structure, and SOP .

2. Serve as the lead point of contact for all customer account management matters.

3. Facilitating communication throughout with company and clients

4. Implement and execute company's policies.

5. Oversee and improvise on company's daily operations

Technical Skills and Competencies

1. Ability to manage relationships with suppliers, clients, negotiating contracts and resolving disputes.

2. Familiarity with inventory management software and tools for document management, scheduling, and project tracking.

3. Strong understanding of retail processes and terminolog to effectively support the operations.

Duration

- 6 months

- under Mid-Career Pathways Programme

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Job Responsibilities:

- Provide a quality dining experience for customers

- Implementing strategies to increase sales and customers' satisfaction

- Developing and executing promotional initiatives based on sales trends

- Overseeing inventory levels, quality, and storage

- Managing budgets, monitoring costs, and maintaining daily sales reports

- Ensuring food and safety standards, and proper food handling

- Training staffs and planning weekly schedules

- Assist in marketing in social media

Job Requirements:

- At least 1 year of restaurant management experience

- Good conflict resolution skills

- Able to think on the feet

• Well Established Company
• Basic $ 2700 to $ 3500 + AWS + VB
• No Experience Welcome – Training will be provided
• Working Location: Tuas, Singapore (Company Transport Provided)
• Normal Working Hours (Monday - Friday)

Job Responsibilities:

• Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out incoming process inspection
• Authorise the rejection of parts if found unsatisfactory
• Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers
• Perform factory routine test and check of switchboards completed in the workshop
• Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints
• Maintain good housekeeping in the QA department
• Observe and adhere to safety rules during the performance of every task
• Initiate, recommend, or provide solutions to problem detected
• Control further processing and delivery of non-Conforming products until the deficiency has been corrected
• Follow the procedures of Quality Management System for effective implementation and control
• Carry out other responsibilities as and when assigned by the superiors

Requirements:

• Diploma in Electrical Engineering or equivalent
• Training will be provided for candidate without / with less experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Overall experience of 15+ years with recent experience in Project Management implementing large-scale projects managing the end-to-end technical delivery, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.
• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.
• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.
• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.
• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.
• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.
• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.
• Contribute to the continuous improvement of development processes and methodologies.
• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

Key Requirements:

• Between 6-8 years of working experience in various SAS tools like SAS VIYA, SAS VA, SAS DI and other related technologies
• Working experience in any Credit Portfolio Management application / tool
• Certification in any SAS tool
• Good understanding and experience in Software Development Life Cycle
• Experience of working in a vendor environment
• Ability to work in a fast-paced, team-oriented environment
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem-solving skills.

Roles & Responsibilities

1. Manage and create content, visuals, and collateral for marketing campaigns.

2. Create prospect database from multiple sources for demand generation.

3. Online research and B2B prospecting.

4. Create content for social media (digital marketing – YouTube, Facebook, WhatsApp, Instagram)

5. Image and video editing.

6. Respond to customer enquiries and market company products.

7. Update databases and share testimonials/reports with clients.

8. Enhance and update company websites. Monitor enquiries and respond appropriately.

9. Actively market and participate in company and third party seminars and conferences.

10. Formulate and run marketing campaigns.

11. Prompt and effective handling of client queries.

Job Requirement

• Minimum of 3 years of marketing experience.
• Experience in digital marketing/online platform content creation
• Excellent written and spoken English.
• Possess good presentation and interpersonal skills
• Expertise in MS Office, Photoshop, Canva, Adobe and other relevant visual creation software is mandatory.

Other Qualities

• Positive, dynamic and results-oriented
• Hardworking and resourceful
• Pleasant and team player

Other Information

• 5 working days per week
• working schedule: 9.00 am to 06.00 pm.
• Salary: S$2,800/- – S$3,500/- per month
• Location: Bugis.

Interested candidates are requested to send us your resume by emailing [email protected] and mention in the subject Marketing Manager. We regret to inform you that only shortlisted candidates will be notified.

Job Description

• Position: QA/QC Executive
• Singapore's leading seafood processors, exporters and distributors
• Working hours: 5 days (8am – 5.45pm, Monday to Friday)
• Salary (commensurate with experience): up to $3,500 basic salary + yearly performance bonus
• Working Location: Jurong
• Outpatient Medical & Dental Benefits Provided
• Duration: Permanent
• Industry: Processing and preserving of seafood

Main Responsibilities:

• In charge of day-to-day inspection of in-process and finished products.
• Ensure hygiene standard of process workers and processing facilities are maintained.
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Ensure proper records of product and hygiene inspections.
• Implementation/ maintenance of SFA, MSC/ASC, Halal, FSSC 22000, HACCP certifications and any other relevant certification.
• To liaise with authorities (eg, SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements:

• Minimum Diploma in Food Science/microbiology.
• Min 2-year experience as QA/QC in Food Manufacturing industry.
• Understanding of FSSC 22000/ HACCP/GMP/ Halal requirements is advantageous.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Eugenie Cheah

Consulting Manager

Reg no.: R24122293

EA No: 20C0257

☑ Visual Inspection experience on groceries

☑ Boon Lay MRT

☑ 5.5 days, Mon-Fri 7am-4pm/Sat 7am-11am

Interested applicants, kindly send your UPDATED resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Xue Fen

EA Personnel Reg No: R1653801

Job Description

• Position: Quality Assurance & Control Engineer (Food Manufacturing)
• Well Established Singapore Based Seafood Processing SME
• Working hours: Monday – Friday (8:00am – 5:45m)
• Salary (commensurate with experience): Up to $3,500 + Performance Bonus
• Working Location: Jurong
• Outpatient Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Food Processing Manufacturing

Main Responsibilities:

• In charge of day-to-day inspection of in-process and finished products.
• Ensure hygiene standard of process workers and processing facilities are maintained.
• Responsible for reporting any non-conformance of products / process / hygiene violation in timely manner.
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area.
• Ensure proper records of product and hygiene inspections.
• Implementation / maintenance of SFA, MSC/ASC, Halal, FSSC 22000, HACCP certifications and any other relevant certification.
• To liaise with authorities (eg, SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements:

• Minimum Diploma in Food Science / Microbiology.
• At least 2 years of experience as QA / QC in the Food Manufacturing industry.
• Understanding FSSC 22000 / HACCP / GMP / Halal requirements is an added advantage.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Henry Heng

Consulting Manager

Reg no.: R1982999

EA No: 20C0257

Job Responsibilities:

• Support continuous improvement efforts in QMS.
• Support in root cause analysis and implementation of corrective/ preventive actions for process related concerns.
• Analyze and provide timely respond to customer complaints.
• Interface with Customer and Operations to ensure new product transfer to manufacturing are in accordance with approved requirements.
• Prepare Quality performance metrics and reports.

Requirements:

• Diploma in Mechanical Engineering, Quality, or equivalent.
• Minimum 2 years work experience in Quality Management System in manufacturing environment.
• Good knowledge of ISO 9001. Knowledge of API Q1 is preferred.
• Strong command of English language, both oral & writing.
• Knowledge of metal working industry is preferred.
• Knowledge of risk assessment principles and methods.
• Knowledge of SAP is preferred.
• Positive & proactive attitude.

Job Scope

• Responsible to review and approve master batch records and subsequent batch records
• Review and approve cleaning records and procedures and ensure compliance with set
• Review and approve GMP documentation Ensure adherence to quality procedures, regulatory requirements and cGMPs.
• Review and approve deviations according to the site procedures
• Handle product complaints.
• Ensure complaints are investigated thoroughly with CAPAs effective to prevent recurrence.
• Coordinate with cross-functional team to prepare Annual Product Reviews, discuss trends and atypical observations and recommend improvement actions.
• Conduct internal and external audits
• Maintain inspection readiness and support inspections from regulatory agencies and customers.
• Actively participate in GMP walk downs to ensure site operation and facility maintained in inspection ready state.
• Support the maintenance of validated stated of GMP systems and processes.
• Facilitate and prepare regulatory submissions and attend to regulatory queries in a timely manner

Requirements

• A Bachelor Degree in Science / Chemical Engineering or equivalent with relevant pharmaceutical experience.
• Minimum 1-3 relevant years of experience in QA/QC and GMP Compliance
• Familiar with manufacturing operations applications; six sigma and lean principles and process improvement tools.
• Thorough knowledge of GMP compliance regulations, ICH Q7a Guidelines, Good Documentation Practices and other applicable regulations.
• Proven track record of continuous improvement in quality operations or manufacturing.

All qualified applicants, please send in your resume to:
[email protected]

Tricia Celestine Goh (R1981653)
Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Minimum 3-10 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Job Description

• Working with Process Engineer & Engineering team on QC requirement
• Documenting inspection criteria and quality plan
• Work with QA, Process and Product team on corrective action with quality issue
• Work with Process team on in-process audit and FQC audit

Job Requirements:

• Minimum Diploma in Manufacturing /Quality Engineering
• At least 1 year of relevant working experience in Electronics Product Manufacturing environment
• Control of Supplier Quality Assurance (SQA)
• Quality control of in-coming, in-process and out-going products
• Knowledge of ISO 9001, 14001, 13485 & 45001, FDA requirement
• Able to understand IPC requirement in PCB
• Assembly, quality requirement of plastic molding, die casting, extrusion, metal stamping and machining parts

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

-Oversee daily operations to ensure smooth and efficient service

-Manage staff scheduling, training, and performance

-Maintain excellent customer service standards and resolve guest concerns professionally

-Monitor inventory, order supplies, and manage costs

-Uphold the restaurant's standards for cleanliness, presentation, and ambiance

-Collaborate with the kitchen team to deliver exceptional dining experiences

-Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

-Ability to stand for long periods and work late nights.

-Ability to work on weekends and public holidays.

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.
• Able to work on weekend and public holidays.