Meta seeks a highly skilled and experienced Stakeholder Engagement Manager to join our Content Policy Stakeholder Engagement team.

As a Stakeholder Engagement Manager, you will be responsible for building and strengthening relationships with external stakeholders in the APAC region and globally, with a focus on informing and engaging around our content policies. This involves working closely with NGOs, academics, and other thought leaders to bring global knowledge and feedback into the policy development process.

The ideal candidate for this role will be a skilled professional who can think strategically, adapt quickly, work independently, and function in a fast-paced environment with shifting priorities. They should be able to analyze complex information and develop effective engagement strategies. Intellectual curiosity is also highly valued in this position.


This is a full-time position based in Singapore.

Responsibilities

• Develop and execute stakeholder engagement strategies to support the development of content policies that reflect the needs and concerns of diverse communities around the world.
• Identify, cultivate, and establish partnerships and opportunities with key external stakeholders for engagement to develop content policies.
• Build and maintain relationships with key external stakeholders, including civil society organizations, academics, and industry experts in critical content policy areas and seek opportunities to develop collaborative partnerships with them.
• Collaborate with cross-functional teams at Meta to ensure stakeholder feedback is incorporated into policy development processes.
• Monitor and analyze trends in stakeholder sentiment, providing insights to inform policy development decisions.
• Create and deliver presentations and other communication materials to articulate policy positions effectively to external audiences.
• Collaborate with other members of the Trust and Safety Policy team to improve our policies based on external expertise and input.
• Help field policy questions on high-priority escalations, exercising critical thinking and excellent judgment under time pressure.
• Represent the company at external events, conferences, and other external policy engagements.

Minimum Qualifications

• Bachelor's Degree in policy, political science, international relations, law, business, human rights, information sciences, journalism, communication, program management or a related field.
• 8 - 10+ years of experience in stakeholder engagement, public policy, or a related field
• Creative problem-solving, analytical thinking, negotiation, and multi-tasking skills in time-sensitive settings.
• Experience working in a fast-paced, dynamic environment and managing multiple priorities simultaneously.
• Strong written and verbal communication skills and experience communicating nuanced concepts and policy positions to various audiences.
• Experience in leading the design and delivery of stakeholder engagement strategies.
• Experience in engaging with a diverse set of stakeholders.

Preferred Qualifications

• Master’s Degree or equivalent advanced degree in policy, political science, international relations, law, business, human rights, information sciences, journalism, communication or a related field.
• Fluency in an APAC local or regional language as the candidate may be required to review policy in the local language
• Previous roles in civil society, academia, social media platforms, internet companies, technology-focused government departments or think tanks.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

As a Global Markets Sales Business Manager for South-Asia, you will:

Contribute to the development and transformation of Global Market Sales in South-Asia by:

• Sponsoring or leading key Global Market Sales projects that have a strong impact on clients
• Accompanying regulatory changes impacting our businesses
• Maintaining the alignment of Global Market Sales objectives with those of support and control functions (Operations, Legal, Compliance)

Continuously improve the efficiency of the Global Market South-Asia Sales set-up by:

• Optimizing our client base and the services provided to them
• Identifying and delivering simplification initiatives in collaboration with our partners
• Streamlining and automating our processes through the development of new tools

Ensure the Global Market Sales South-Asia businesses are properly run, controlled, and protected by:

• Securing the framework of our commercial franchise/ Identifying areas of operational risks and taking corrective actions to remediate them
• Coordinating the client onboarding and review processes for Global Market Sales in South-Asia.
• Monitoring and supporting the Sales activity for Global Market South-Asia: Providing advisory and guidance on new transactions, new products and new set-up, and ensuring compliance with rules and guidelines applicable to Sales

Provide relevant support to the local Head of Global Markets:

• Budget, roadmap preparation
• Strategic reviews
• Activity reports/dashboard

Academic Background and Certifications, Experience:

• 7-10 years of experience in global markets-related roles, of which 3-5 years’ experience in Sales Business Management role (including Cross Asset Distribution Sales)
• Bachelor’s degree in business or finance-related fields
• Experience in an international bank showing similar processes covering Sales supervision.
• Fluency in written and spoken English

Operational Skills:

Project management skills and experience; good coordination skills through different support function and management level to deliver effective and implementable solutions.
Strong understanding of the global markets’ environment, in particular, knowledge of equity listed, and OTC products will be a plus. Experience in global markets sales tool will be a plus
Client-oriented; Solution Driven while complying with rules (or arguing constructively to have such adjusted).
Values and exhibits team spirit and commitment.
Strong decision-making skills, with a focus on risk awareness
Ability to prioritize competing tasks and deadlines, and flexible and adaptable to fluid situations.
Ability to advise the head of platform and sale desks. (sales efficiency, compliance with rules, mitigation solutions)

Department Description:

The Global Markets Business Manager office (MARK/BMO) aims at helping the Global Market team’s development and at the same time preventing operational risks.

A global team and a key partner for Global Market business lines and activities to enable Global Market teams to do what it does best – serve the needs of its clients in a secured way.

Combining process and business expertise, quality of execution, technology advisory, innovative solutions and operational risk prevention, MARK/BMO is a trusted advisor helping to ensure the highest service levels to clients.

MARK/BMO plays a pivotal role in coordinating with Support and Control functions in Finance, IT, Operations, Risks, Compliance and Legal.

A successful candidate will be expected to run day-to-day operations while also delivering on business-critical key projects, such as new business, regulations or transformation.

The Sales Business Management Office focuses on building, managing & optimizing all sales processes from pre-trade and post-trade. It ensures the best service is offered to Global Market clients by monitoring, reviewing and transforming existing processes. It also provides the Global Market management with relevant tools and indicators to ensure the efficiency of the commercial set-up.

about the company

Established for over 70 years, the Client is a leading bank offering a full suite of banking services to customers worldwide. They believe in grooming their employees to become the best at what they do, and offer internal mobility opportunities.

about the job

• Contribute to the formulation, implementation and delivery of the Branch’s operational risk management guidelines & procedures
• Constantly review Key Risk Indicators (KRIs)
• Ensure the accurate and timely completion of periodic Key Risk Indicator updates, Risk and Control Self-Assessment exercises and ad hoc reviews if any
• Review of local policies, standard operating procedures, change management plans, outsourcing arrangements etc
• Issue, Incident & Control Management which includes reviewing the completeness and accuracy of incident description, including potential / actual loss and regulatory breach (es) where applicable
• Work with respective Department Heads in planning Risk Control metrics and processes Outsourcing Business - Coordinate Service Level Agreement refresh to ensure SLAs are up-to-date
• Support Compliance duties which include conducting compliance review and gap analysis; monitor regulatory changes; managing AML/CFT framework including assessments and reporting
• Support regulatory inspections and audits
• Develop and plan for Business Continuity Planning (BCP) exercises
• Participate in Risk Committee meetings and provide regular insight on the location’s risk profile along with mitigation plans

skills and experience required

• Minimum Degree in a relevant discipline
• At least 5 years of Operational Risk experience within the Banking industry
• Familiarity with Outsourcing and Business Continuity Management practices
• Prior Compliance experience is a plus
• Excellent communications and stakeholder management skills
• Proficient in Microsoft Office applications

If you would like to find out more about this role, please click apply below. Alternatively please connect with Lynda Tan at https://www.linkedin.com/in/lynda-tan/
EA: 94C3609 / R1223887

Manager/AM/Senior Executive, Marketing

We are looking for a qualified candidate who encompasses digital marketing and content writing competencies to support the Marketing & Sales team at the London School of Business & Finance.

Matrix reporting to Director of Commercial in India and Associate Director of Domestic Sales & Marketing, you will analyze market data, create digital ad copies, manage local events, and oversee brand identity development for the School.

If you are passionate about contributing to the education sector and would like to join an agile institute of higher learning, we would like to meet you.

Duties and Responsibilities

Digital Marketing Performance:

· Manage Google PPC, Social Media ads copies and Google Affiliate briefs that supports sales funnel/activities.

· Work with the HQ/overseas agencies and teams to deliver effective campaigns and manage the performance of all digital campaigns (PPC, Paid Social, Affiliates and Third Party websites), analyzing campaign data to improve results.

· Perform benchmarking of competitor offerings and analyzing market research/data on customer segments, customer profiles and journeys in support of developing effective marketing campaigns

Content Development and Design:

• Develop and implement an audience-first content marketing strategy and editorial plan across platforms (blog, social media, website, EDM).
• Create compelling narratives and copy (both long and short formats).
• Manage production of creative assets, from storyboarding to post-production.
• Lead website audits to ensure accuracy and ensure compliance with accreditations.

Communications:

• Support communications efforts by developing ad copies, speeches, and media relations.
• Assist with PR efforts, including media monitoring and outreach.
• Coordinate media invites, seating allocations, and RSVPs for events.
• Liaise with stakeholders for approval of key artwork, press releases, and other materials.

Project Management:

• Manage content-related and special projects.
• Provide detailed reports, insights and recommendations on the performance of products, channels and campaigns.

We are looking for a suitable candidate with the following qualifications and competencies:

• Graduate with a Bachelor’s/Master’s degree in business, marketing or communication.
• Prior experience in digital marketing campaigns (PPC, SEO, Affiliates, Google Adwords, Social Media, Google Analytics, CRM, CMS)
• Proficient in digital marketing channels and reporting tools, including Meta Business Manager, LinkedIn Business Manager, Looker Studio, Google Analytics.
• Excellent verbal and written communication skills, coordination and organization skills, with a customer-centric mindset.
• A self-starter with a team-oriented attitude, meticulous and thrives in a fast-paced environment.
• Familiarity with MailChimp, SEMrush, Salesforce, and design software

About the Role:
We are seeking an experienced and strategic Senior Relationship Manager to lead our Corporate Banking initiatives across Singapore and Southeast Asia. This is a leadership role that focuses on building and maintaining strong relationships with both Korean corporate clients and local/regional companies, driving business growth, and ensuring exceptional service delivery. The ideal candidate will have a proven track record in corporate banking, with expertise in credit risk management, client portfolio oversight, and cross-border market engagement.

Key Responsibilities:

• Oversee and manage relationships with a diverse portfolio of corporate clients, including Korean companies and regional businesses in Singapore and Southeast Asia.
• Lead strategic initiatives to expand the bank’s corporate client base by identifying and pursuing new business opportunities.
• Conduct credit assessment and risk analysis, ensuring compliance with the bank’s policies and regulatory requirements.
• Supervise Customer Due Diligence (CDD) and Know-Your-Customer (KYC) processes for new and existing clients.
• Collaborate with internal teams, including credit, operations, and product specialists, to deliver seamless and comprehensive banking solutions tailored to client needs.
• Develop and maintain strong client relationships by providing high-quality financial and customer services to corporate clients.
• Identify cross-selling opportunities and promote the bank's products and services to maximize revenue.
• Drive product innovation by working closely with clients to develop customized corporate banking solutions, including lending, cash management, trade finance, and treasury services.
• Monitor and manage overall client portfolio performance, proactively addressing potential credit and operational risks.
• Conduct financial research, credit spreading, and prepare detailed credit proposals.
• Maintain up-to-date knowledge of market trends, regulatory changes, and industry developments to ensure business competitiveness and compliance.
• Provide guidance and mentorship to junior relationship managers, fostering a collaborative and high-performing team environment.
• Prepare detailed sales reports, business performance analyses, and client presentations for senior management review.

Qualifications:

• Bachelor’s degree in finance, business, economics, or a related field; advanced degrees are an advantage.
• 10+ years of experience in corporate banking, with a focus on managing relationships with large corporate clients in Singapore and Southeast Asia.
• Proven track record in driving revenue growth, exceeding sales targets, and delivering exceptional client service.
• In-depth understanding of corporate banking products and services, including trade finance, cash management, and treasury solutions.
• Strong leadership and team management skills, with experience mentoring and developing junior professionals.
• Exceptional communication, negotiation, and interpersonal skills, with the ability to engage effectively with senior executives and stakeholders.
• Strong business development and marketing orientation with an ability to identify and capitalize on emerging opportunities in the region.
• Proficiency in the Korean language is an advantage for communication with the Head Office and Korean clients.
• Strong market awareness and business acumen, with the ability to identify and capitalize on emerging opportunities in the region.

If you are a seasoned Corporate Banking professional with a passion for leadership and business development, we invite you to join us and make a significant impact in the region.

PURPOSE

• To support the refreshed Digital Strategy focusing on GenAI, AI and Modern Data Platform, a senior data product manager is strongly needed to lead the development and launch of new data/AI products typically for Data 360 service and Central Leads Management that meet the needs and expectations of the customers and the business.
• Work closely with the engineering, design, marketing, and sales teams to define the product vision, strategy, roadmap, and requirements.
• Manage shared service team (CTC, TIM, VTC) to deliver the data products timely with excellent quality.
• Conduct market research, user feedback, and data analysis to validate and prioritize the product decisions and measure the product performance.
• Drive group wide adoption for leads management tool and data 360 to deliver significant business value.

KEY ACCOUNTAIBILITIES

• Work with key stakeholders and business sponsors to address business initiatives according to priority and work out the product vision, strategy and roadmap.
• Collect business requirements, create and manage the product backlog and prioritize the features based on the business value and customer feedback.
• Manage the end-to-end project cycle, including developing business cases/charters, project plans, timelines, resource mobilization, cost and benefit analysis, risk mitigation, execution monitoring, and progress reporting/communication.
• Manage share service team (CTC, TIM, VTC) to deliver data products such as Data 360 and Central Leads Management system on schedule with high quality.
• Provide advice, counsel or facilitating services in business requirement analysis, solution design, drive adoption and monetisation, managing budget, project management and presentation to local management teams such as local CTO, group distribution function leader, group digital function leader.
• Coordinate and lead the product launch and go-to-market activities with the marketing and sales teams.
• Analyze and report the product performance, user behaviour, and feedback using various tools and metrics.
• Continuously test, iterate, and improve the product based on the user feedback and data insights.

QUALIFICATIONS / EXPERIENCE

• Bachelors or Masters in Computer Science, Engineering, Business, or related field
• 7+ years of experience as a product manager, product owner, or similar role in the financial industry. Insurance domain knowledge will be a plus.
• Strong experience for common data model design and data as service
• Good experience using business intelligence tools and grasp of data visualization best practices.
• Hands on CRM or Lead Management Solution will be an advantage.

KNOWLEDGE & TECHNICAL SKILLS

• Strong knowledge of the product development lifecycle and agile methodologies.
• Good understanding of AI/GenAI technologies and keen to leverage them in changing the way people feel about insurance.
• Excellent communication, presentation, and interpersonal skills.
• Common model design
• Leads management
• Technical acumen and understanding data pipelines, warehousing, ETL processes and data governance.
• Ability to understand business pain points and design solutions to help the business resolve the issues.
• Ability to work effectively with cross-functional teams and manage multiple projects and stakeholders.
• Ability to think strategically and creatively and solve complex problems.
• Ability to conduct market research, user research, and data analysis using various tools and methods.
• Passion for building user-centric and innovative products that create value for the customers and the business.

The CFO team

The team helps businesses with their financial reporting and accounting needs in all areas of the business lifecycle. The team works across a wide range of industries, to advise clients on matters such as interpretation and implementation of standards, preparation and consolidation of financial statements, and for accounting for business transactions.

Working together towards this objective, the dynamic team has a collaborative culture with supportive leaders. The open and encouraging culture places great focus on the growth of its people and the leaders of team are always accessible and ready to support the team.

Position Overview:

We are seeking a highly skilled Finance Transformation Manager to join our growing CFO Advisory team. In this role, you will lead projects that help our clients implement and optimize finance transformation strategies, focusing on improving their finance operations, technology, and overall efficiency. You will work with senior stakeholders, helping them design and implement new finance operating models, enhance digital capabilities, and manage the integration of advanced financial technologies.

As a Finance Transformation Manager, you will be expected to deliver high-quality solutions across areas such as finance process redesign, finance technology implementation, and financial reporting improvements, with a particular focus on various finance technology tools. This role is ideal for professionals with a strong background in finance transformation, accounting processes, and finance technology who are eager to make a meaningful impact for clients across diverse industries.

Responsibilities:

Lead Finance Transformation Projects:

• Manage end-to-end finance transformation initiatives, ensuring that projects are delivered on time, within scope, and budget. Oversee the development and implementation of target operating models, process reengineering, and digital finance solutions, including financial close processes and shared services models.
• Design and implement finance technology solutions to optimize key processes such as accounts payable/receivable, general ledger, financial reporting, and reconciliation.

Client Engagement & Stakeholder Management:

• Act as the primary point of contact for clients, leading strategic conversations, workshops, and presentations for senior management. Collaborate with client finance teams, senior executives, and technical stakeholders to align finance transformation strategies with broader business objectives.
• Provide expert advice on complex finance transformation topics, from process redesign to technology selection and implementation.

Business Case & Technology Enablement:

• Lead business case development for finance transformation programs, providing recommendations on technology solutions, organizational design, and process changes to enhance client financial operations.
• Drive the selection, configuration, and implementation of financial technologies that enable efficient financial reporting, reconciliation, and compliance.

Continuous Improvement & Methodology Development:

• Lead the development of finance transformation methodologies, tools, and best practices. Continuously improve service offerings by identifying and implementing best-in-class practices and emerging technologies to enhance clients' financial processes.
• Conduct assessments of clients' current finance operations, identify gaps, and recommend improvements for process optimization.

Team Leadership & Mentoring:

• Manage and mentor junior team members, providing guidance on project delivery, technical challenges, and career development.
• Promote a collaborative environment, working closely with other teams (e.g., audit, tax, technology) to deliver comprehensive, integrated services to clients.

Business Development & Proposal Support:

• Identify new business opportunities within existing client relationships and drive the development of proposals for new clients.
• Participate in the sales process by presenting solutions, leading proposal development, and helping clients understand the value of finance transformation initiatives.

Qualifications & Requirements:

• A degree in Accounting, Finance, or a related field. Postgraduate qualifications (e.g., MBA, CPA, CA) are highly preferred.
• A minimum of 8-10 years of relevant experience in finance transformation, with a strong understanding of finance operations, process redesign, and technology implementation.
• Proven experience in managing finance transformation projects, including the implementation of financial systems.
• Expertise in finance processes such as financial close, general ledger, reconciliations, and reporting, as well as experience with shared services and process reengineering.
• Experience in leading and mentoring teams, with strong leadership and interpersonal skills.
• Demonstrated ability to engage with senior stakeholders, lead client workshops, and communicate complex solutions clearly.
• Strong project management skills, including the ability to manage multiple client engagements simultaneously, ensure project delivery on time and within budget, and manage client expectations.
• Experience in business development and proposal writing, with a track record of identifying and winning new business opportunities.
• Strong communication skills, with proficiency in Microsoft Excel and familiarity with financial reporting tools (e.g., XERO, Quickbooks, SAP).
• Experience with MAS regulatory reporting or familiarity with global accounting standards (e.g., IFRS, US GAAP) is a plus.

Responsibilities

• Service, upsell and built rapport with existing customer accounts within semiconductor industry
• Create targeted marketing strategies and campaigns for specific products or product lines to solidify market presence and differentiate them from competitors.
• Formulate business plans and strategically position products in the marketplace.
• Conduct market research, keep track of competitors’ activities, and assess customer needs to inform business decisions.
• Develop pricing frameworks, collaborate with engineering, manufacturing, and sales teams to launch new products or improve existing ones.
• Prepare and negotiate pricing quotes, finalize terms, and ensure documentation is ready for order processing.
• Oversee follow-ups on outstanding accounts receivables.
• Present company product roadmaps and capabilities to customers while conveying customer technology requirements to relevant business units.
• Maintain comprehensive records of all customer engagements and develop tailored action plans with timely execution.
• Build relationships with both potential and current customers to identify and address their service needs.
• Work with business unit representatives to set the annual sales budget.

Requirements:

• Bachelor’s degree in Engineering or a related field.
• Minimum of 2 years of relevant experience within the semiconductor industry.
• Willingness to travel overseas and work extended hours on challenging sales projects.
• Excellent communication and interpersonal skills.
• Detail-oriented, organized, and a proactive team player.
• Self-motivated and capable of working independently with minimal oversight.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: QXW39YVY

Position: Kitchen Manager

Halal, Sichuan hotpot and BBQ dining experience in Singapore.

• Working Hour : 6 days , 8hour per day
• Salary : $3000- $3500
• Location : Kinex Mall

Responsibilities:

• Assist the Cook with the preparation of meal ingredients
• Stir and heat soups and sauces
• Wash and store all cooking appliances, instruments, utensils, cutting boards, and dishes
• Organize and store food supplies properly in kitchen, cold room and storeroom
• Any other ad-hoc duties as assigned by the Company

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5

• Autonomy to make key decisions for Oracle Enterprise HR on a global scale.
• Permanent role with an established company

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a IT Manager - ERP Oracle HR / HRMS to join their team.

About the job
Your role involves:

• Managing a lean Oracle HR team, this includes hiring, conducting performance appraisal and handling escalation
• Oversee the maintenance and higher adoption rate of the recently upgraded Oracle Fusion HR system.
• Implementing system enhancements and upgrades.Ensuring projects is implemented according to timeline, budget and scope.
• Handling configuration and integration of the system to meeting user requirements
• Managing external vendors, ensuring that SLA has been adhered to

Skills and experience required

As a successful applicant, you will have at least at least 7 years of experience in Oracle HR. At least 2 years of experience of direct team management. Proven track record in engaging with business stakeholders will be required for this role.

Candidates with regional / global exposure will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established company for a global role. You will get the autonomy to make key decisions for Oracle Enterprise HR on a global scale.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5 (EA: 94C3609/ R1219669)

The Service Manager is accountable to ensure a seamless, efficient, and effective end-to-end implementation and execution of assigned ITIL processes.

Your key tasks

• Act as the single point of contact for one or more customers for IT Outsourcing (ITO) and Application Management Services (AMS) in the existing Avaloq SaaS Center, Platform operations and AMS L2, L3 Organizations
• Ensure the delivery of ITO & AMS services according to the Service Level Agreements (SLAs) contracted to our customers
• Regularly update, review or re-define SLAs with the customers
• Responsible of the external and internal communication in case of major incidents
• Coordination of internal departments in order to favour a quick solution and subsequent remediation actions
• Report regularly on the services’ status to the customers and to the Avaloq  Management Team
• Supervise the implementation of the Service Management processes and proactively initiate actions, required to maintain and/or improve the service level
• Keep an effective communication with the customer and the account managers, facilitating the communication flow between the customer and Avaloq
• Contribute to the increase of the customer satisfaction, through the internal “Voice of the Customer” portal
• Ensure tickets/requests raised contain the required documentation and follow defined SDLC processes
• Ensure clear representation and consistent communications internally and externally.
• Collate, prepare and submit/present defined KPIs and Statistics.

ByteDance

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Innovative BytePlus Team

As part of BytePlus, you'll help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge technologies, we are devoted to developing innovative products and solutions to shape the future. We help our clients to focus on what truly matters. Centering on innovation and excellence, we create gamechanging solutions that help businesses to unleash their potential. You can help us to achieve our mission.

We are looking for a Partner Operations Manager to partner with leadership teams to define, land and execute our Partner sales priorities for BytePlus partner business. This role is responsible for defining Partner strategies, goals/targets for the business, and supporting the operations of the global and field Partner Sales through the day-to-day execution of the Partner Sales business.

Key Responsibilities:

- Partner the business in terms of sales planning, systems optimisation and driving operational cadences such as pipeline reviews, forecast/budgets, gap closer plans etc

- - Analyze business trends and competitor partner business strategy, make actionable business recommendations to senior management to support driving our growth plans.

- Work with senior leadership in Partner Sales and Field Sales teams to define strategy for the business and partner programs.

- Design the key objectives, measurements and metrics for partner sales which are aligned with partner business priorities and monitor the progress. Support to accelerate partner-led business with data analysis to sales leaders.

- Design and optimize the partner business systems/processes required to meet the rapid growth of the business and achieve revenue attainment and market development objectives.

- Identify areas for improvement and develop strategies to optimize channel performance.

- Provide guidance and support to channel partners for effective implementation of our products and solutions.

Qualifications

Who You Are

Minimum Qualification

- At least 5+ years' experience working in Channel operations, Sales operations, Business operations areas directly engaging with sales force.

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, or related field.

- Proven experience with the design and implementation of partner policy and process, partner program etc.

- Strong business acumen and data analysis skills.

Preferred Qualifications:

- Experience working in a high-growth technology company, especially Cloud industry would be highly beneficial.

- Sound business judgment, a proven ability to influence others, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results.

- Able to operate successfully in a lean, fast-paced organization, and to create a vision and organization that can scale quickly.

- Strong written and verbal communication skills, with a track record of presenting to senior management.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, Helo, and Resso, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

About the Team

BytePlus Recommend is one of the key products for enterprise clients from the AML(Applied Machine Learning) team. The AML team has extensive expertise in recommendation systems, with significant practical achievements across both internal business applications and external enterprise clients.

Responsibilities

- Define the product positioning and GTM strategy for BytePlus Recommend Product.

- Conduct market research/user research, develop the product roadmap, define core product metrics, and collaborate with the development team to implement product features.

- Research, design, review, and evaluate product functions, collect user feedback, and drive continuous data-driven iterations.

- Align goals with collaborating product teams and promote cooperation.

- Drive market research studies to explore new technology and oversee development of business proposals for new opportunities

Qualifications

Minimum Qualifications

- Bachelor degree or above, at least 3 years of working experience in product management.

- Familiar with recommendation systems, familiar with public cloud industry trends, familiar with big data or machine learning SaaS/PaaS cloud products.

- Excellent logical thinking and analytical skills, ability to learn quickly and think comprehensively and systematically;

- Good communication, strong product and project management abilities, and cross-cultural global team collaboration skills;

- Entrepreneurial spirit and a certain level of resilience under pressure.

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5

• Autonomy to make key decisions for Oracle Enterprise HR on a global scale.
• Permanent role with an established company

About the company

Our Client is a market leader within their industry. They have a well-established presence of more than 20 years. With rapid expansion plan, they are now looking for a IT Manager - ERP Oracle HR / HRMS to join their team.

About the job
Your role involves:

• Managing a lean Oracle HR team, this includes hiring, conducting performance appraisal and handling escalation
• Oversee the maintenance and higher adoption rate of the recently upgraded Oracle Fusion HR system.
• Implementing system enhancements and upgrades.Ensuring projects is implemented according to timeline, budget and scope.
• Handling configuration and integration of the system to meeting user requirements
• Managing external vendors, ensuring that SLA has been adhered to

Skills and experience required

As a successful applicant, you will have at least at least 7 years of experience in Oracle HR. At least 2 years of experience of direct team management. Proven track record in engaging with business stakeholders will be required for this role.

Candidates with regional / global exposure will be of added advantage.

Whats on offer
This is an excellent opportunity to join an established company for a global role. You will get the autonomy to make key decisions for Oracle Enterprise HR on a global scale.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gKgm7cq5 (EA: 94C3609/ R1219669)

We are seeking a highly organized and self-motivated Senior Admin & Accounts Officer/Manager to join our team. In this pivotal role, you will oversee the administrative and financial functions of the organization, ensuring smooth operations and accurate financial management. You will collaborate with various teams to support our mission of driving innovation and creating value for our portfolio companies. This role offers a hybrid working environment, combining the flexibility of remote work with the opportunity for in-person collaboration.

Key Responsibilities:

Administrative Functions:

• Manage day-to-day office operations, including maintaining schedules, coordinating meetings, and handling correspondence.

• Ensure compliance with internal policies and external regulatory requirements.

• Develop and implement efficient administrative processes and systems.

• Act as the point of contact for vendors, suppliers, and other external stakeholders.

• Support team events, travel arrangements, and logistics.

Accounts and Financial Management:

• Maintain and update financial records, including accounts payable, accounts receivable, and general ledger entries.

• Prepare and review financial statements, budgets, and forecasts.

• Oversee expense reporting, payroll, and manage reimbursements.

• Collaborate with external accountants and auditors to ensure accurate financial reporting and compliance.

• Monitor cash flow and support funding-related activities.

Collaboration and Leadership:

• Work closely with leadership to provide insights on financial health and operational efficiency.

• Assist in preparing reports and presentations for stakeholders and board members.

• Mentor and guide junior administrative or finance staff as needed.

Qualifications:

• Minimum of a Diploma or equivalent in Accounting, Finance, Business Administration, or a related field.

• Minimum of 5 years of experience in administrative and financial roles, preferably in the startup, venture capital, or financial services industry.

• Strong knowledge of Singapore accounting principles and financial reporting standards.

• Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Office Suite (Excel, Word, PowerPoint).

• Excellent organizational, time management, and multitasking skills.

• Strong interpersonal and communication skills, with the ability to work effectively with diverse teams.

• Bilingual proficiency in English and Mandarin is a must to effectively communicate with a diverse range of overseas stakeholders.

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with innovative deep technology startups and industry leaders.
• Professional growth and development opportunities.
• A supportive and inclusive workplace culture.
• Hybrid working environment for flexibility and work-life balance.

Job description

1. Manage payment and settlement products, including remittance, cheques, cashier's orders, foreign drafts, foreign currency exchange, gold savings and other gold-related products.

2. Conduct regular market research to continually improve existing business processes and increase the attractiveness of product offerings.

3. Provide branch trainings, assist to resolve branch feedback and enquiries and resolve customer complaints on the above-mentioned products and services.

4. Manage customer groups, formulate and optimize policies and procedures related to the management of customer-specific pricing parameters.

5. Collaborate with corporate banking department to provide batch account opening and personal salary crediting services for company employees.

6. Assist with the preparation and submission of business data and reports.

7. Other tasks and duties as assigned.

8. Achieve the department business targets for settlement products.

Requirements

1. Education：Degree and above

2. Professional Qualifications, Certifications: None

3. Relevant Working Experience: 1 years and above

4. Competency： Communication and coordination skills

5. Language Proficiency: Oral and written communication in both English and Mandarin so as to communicate with Chinese speanking customers, team.

An assistant finance manager's responsibilities include:

• Financial operations: Overseeing financial operations and providing insights for strategic decision-making
• Budgeting: Assisting in budget preparation and forecasting
• Reporting: Writing monthly financial reports, including income statements, balance sheets, and tax returns
• Accounting: Assisting in the management of accounting procedures and systems
• Financial analysis: Reviewing reports and analyzing projections of sales and income against actual figures
• Compliance: Assisting in complying with all financial and legal requirements
• Team management: Assisting in the smooth running of the team and contributing to their training and development

Some other tasks an assistant finance manager may perform include: Invoicing, Issuing purchase orders, Implementing and managing procurement processes, and Filing the company's taxes

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact-for ourselves, our company, and the users we serve. Join us.

Team Introduction

The TikTok Shop Ads Product team builds solutions that help merchants grow their businesses on TikTok by optimizing ad experiences throughout the shopping funnel. These tailored tools enable merchants, brands, and creators to showcase and sell products directly through in-feed videos, LIVEs, the product showcase tab, and the shopping center (2nd tab in the TikTok app). TikTok Shop is currently available in Southeast Asia, the United Kingdom, and the United States

Responsibilities:

- Based on the merchant growth , deeply integrate e-commerce products to improve shop sellable and shopads activation rates

- Define and execute a product strategy and roadmap for TikTok Shop ads, managing the entire product lifecycle from concept to post-launch optimization.

- Collaborate with cross-functional teams across engineering, marketing, operations, and demand generation for successful development and implementation.

- Analyze business challenges, identify U.S. market-specific client needs and pain points, and implement strategies for TikTok Shop ad solutions to drive performance.

- Assess product performance and customer feedback to optimize ad solutions and deliver maximum value for merchants and brands.

Qualifications:

Minimum Qualifications:

- BA/BS degree in Computer Science, Electrical Engineering, Mathematics, Statistics, or equivalent experience.

- 5+ years of product management experience, managing products from concept to launch and optimization.

- Ability to influence product management and engineering teams, and work with cross-functional stakeholders.

- Strong communication skills to articulate technical and business concepts to stakeholders at all levels.

- Proven problem-solving skills with the ability to define challenges and implement solutions.

- Fast learner with strong judgment and creative thinking abilities.

- Exceptional organizational and analytical skills in global, cross-functional roles.

Preferred Qualifications:

- 3+ years of experience in performance advertising, particularly in e-commerce or shopping ads.

- Experience in fast-paced environments, particularly in startups or rapidly evolving industries.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description & Requirements:

Are you driven by a passion for digital marketing, software/platform technology, and corporate account management with sales benefits? Do you excel in a vibrant, growth-focused environment? Join our team as an Account manager in the digital marketing space, where you’ll play a key role in delivering impactful results for our clients. This full-time position, based in the heart of Singapore's CBD at One Raffles (just a 1-minute walk from Raffles MRT), offers an exciting opportunity to contribute to our dynamic team and digital advertising excellence.

Key Responsibilities:

- Develop and maintain strong relationships with corporate clients and prospective customers, nurturing long-term partnerships.

- Prospect, identify and secure new sales opportunities while fostering existing client relationships for ongoing business growth. (Target Leads Provided)

- Conduct market research to understand client needs, craft effective media plans, and develop customized strategies to meet their business goals.

- Deliver persuasive and clear presentations, negotiate contract terms, and close deals to achieve individual and team sales targets.

- Monitor and analyze campaign performance, providing detailed reports and actionable recommendations to clients. (The whole process is fully supported by the company)

- Collaborate with internal teams and external partners to deliver optimal solutions that drive business performance for clients.

Qualifications:

- Bachelor’s degree in marketing, communications, business, or a related field.

- 1 to 2 years of experience in B2B sales/account management or digital marketing is preferred (fresh graduates are also welcome to apply).

- Proven experience with digital advertising campaigns, including Google Ads, social media ads, and programmatic ads, is a strong advantage.

- Excellent communication and presentation skills with a proactive approach to client engagement.

- Strong numerical skills, attention to detail, and problem-solving abilities.

- Familiarity with CRM software and a good understanding of market trends. (Good to have)

- Self-motivated, collaborative, and eager to grow within the digital marketing field.

- Must be proficient in spoken Chinese.

What We Offer:

- Competitive base salary with a generous and stable bonus structure.

- Opportunities for career progression, continuous learning, and professional development.

- A supportive, team-oriented work culture with regular team-building activities and social events.

Are you ready to elevate your career in digital marketing and account management? Apply now and join us on our path to success!

Job title: Operational Risk and Compliance Manager

My Client is a top tier Chinese Bank, looking for a Operational Risk and Compliance Manager.

Key Responsibilities:

Operational Risk Management

§ Develop and maintain the Operational Risk Framework and related policies, encompassing:

o Third-Party Arrangement

o Business Continuity Management

o Operational Risk Management

§ Ensure compliance with all regulatory and Head Office requirements

§ Plan, execute, and document BCM tests, including reporting and follow-up on findings

§ Conduct periodic reviews of third-party arrangements to identify and mitigate risks

§ Maintain and update the call tree and risks indicators, regularly review of matric to enhance monitoring

Compliance:

§ Conduct regular compliance review and gap analyses, proactively addressing non-compliance

§ Monitor regulatory changes, providing timely updates and guidance

§ Manage AML/CFT framework, including assessments and reporting

§ Support regulatory inspections and audits, ensuring prompt resolution of findings

Requirements:

§ Bachelor’s degree in Finance, Risk Management, Business Administration, Law or related field

§ Minimum 5 years’ experience in Operational Risk Management and Compliance roles

§ Strong familiarity with relevant risk frameworks and compliance processes

§ Excellent analytical, problem-solving, and communication skills

§ Ability to manage multiple priorities and collaborate effectively within cross functional teams

Salary: $4k-$8k

Working location: 9 Raffles Place #39-01, Republic Plaza

Job Responsibilities:

• Build and maintain relationships with small and medium-sized enterprise (SME) clients, understanding their financing needs and business objectives
• Act as the main point of contact for SME clients, addressing inquiries, concerns, and requests promptly and effectively
• Develop a deep understanding of clients' businesses, industries, and market dynamics to provide tailored financial solutions
• Source and identify new lending opportunities within the SME segment, including prospecting and lead generation activities
• Conduct comprehensive credit assessments and risk analyses for loan applicants, evaluating their creditworthiness, financial stability, and repayment capacity
• Structure and negotiate loan terms and conditions in accordance with lending policies, regulatory requirements, and risk management guidelines
• Manage a portfolio of SME loan accounts, monitoring loan performance, repayment behaviour, and compliance with loan agreements
• Proactively identify and address potential credit risks or delinquencies, implementing appropriate remedial actions as necessary
• Work closely with internal stakeholders, such as credit analysts and legal teams, to ensure timely and accurate loan documentation and processing
• Provide financial advisory services to SME clients, offering insights and recommendations on business growth strategies, cash flow management, and capital allocation
• Assist clients in preparing loan applications and supporting documentation, guiding them through the loan approval and disbursement process

Job Requirements:

• Bachelor’s Degree in banking
• Minimum 4 years' experience in commercial banking, SME lending, or relationship management, with a focus on business development and credit analysis
• Demonstrated track record of successfully originating and managing SME loan portfolios, achieving lending targets, and mitigating credit risks
• Strong financial analysis skills, including the ability to evaluate business financial statements, assess credit risk factors, and perform cash flow modelling
• Familiarity with credit underwriting standards, loan structuring techniques, and risk mitigation strategies in the SME lending context
• Excellent communication and interpersonal skills, with the ability to build rapport with clients, understand their needs, and negotiate effectively
• Ability to convey complex financial concepts clearly and concisely, both verbally and in writing
• Strong networking skills and the ability to cultivate relationships with key stakeholders in the SME community, including business owners, industry associations, and referral partners

Other Information:

• Salary: $4,000 to $5,000 monthly
• Working schedule: 5 days work week

Vault Personnel Pte Ltd

EA Licence No: 20C0275

Jacinta Chua

Registration Number: R24124477

Job Description:

• Cultivate relationships with high net worth (HNW) clients.
• Comprehend the financial objectives of HNW clients and propose tailored wealth management solutions, including insurance, leverage products, structured products, and investment instruments, to foster the protection and growth of their wealth.
• Deliver exceptional customer service, ensuring a superior banking experience.
• Participate in networking and marketing initiatives to enhance the customer base.

Skills and Experience Required:

• 2 years of sales experience - preferably banking
• Local diploma is minimally required

To apply online please use the apply function
(EA: 94C3609/ R21103354)

Position: Restaurant Manager

Halal, Sichuan hotpot and BBQ dining experience in Singapore.

• Working Hour : 6 days , 8hour per day
• Salary : $3000- $3500
• Location : Kinex Mall

Requirement

• Have F&B supervisor experience exp : handle staff schedule etc

Role Description

• Responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, maintaining quality standards, and promoting a positive dining experience.
• Hiring and Training staff in the food & beverage industry
• understanding of Food & Beverage operations

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

We are looking for a highly motivated and experienced Fleet Digitalization and Systems (Manager/Senior Manager) for one of our global shipping clients. You will be responsible for overseeing the implementation, integration, and optimization of digital technologies and systems on our client fleet of vessels. This role will focus on driving the digital transformation of fleet systems, leveraging telematics, fleet management software, IoT solutions, and data analytics to improve fleet performance, reduce costs, and enhance operational efficiency. The ideal candidate will have at least 10 years of experience overseeing technology-driven initiatives within the maritime industry, including for ship management and/or Fleet IT.

Responsibilities

· Evaluate and implement new technologies relevant to vessel performance such as IoT systems, predictive maintenance, and remote monitoring systems. Oversee the entire deployment process from conceptualization to execution.

· Work closely with the PMS Manager and IT team to ensure existing systems (e.g. planned maintenance system, vessel reporting) are reliable, up-to-date, and able to meet business needs. Identify, evaluate and implement upgrades to drive performance improvement.

· Establish robust data collection mechanisms to gather insights into vessel performance, fuel consumption, maintenance needs, and environmental impact. Utilize data-driven insights to optimize vessel performance, improve fuel efficiency, and reduce emissions.

· Manage technology providers, negotiate contracts, evaluate vendor performance, and ensure that the selected solutions meet the organization's needs and provide a strong ROI.

· Ensure that all technology implementations comply with maritime regulations, industry standards, and safety requirements.

· Stay abreast of industry trends and innovations to ensure that PIL remains at the forefront of maritime technology.

· Lead and provide guidance to team members, fostering a culture of innovation, collaboration, and continuous learning.

Qualifications

· Bachelor's degree in Computer Science, Information Technology or Marine Engineering.

· Minimum of 10 years of experience overseeing technology-driven initiatives within the maritime industry, including for ship management and/or Fleet IT.

· Deep understanding of maritime operations, vessel systems, and regulatory requirements, with experience in vessel digitalization, automation, and remote monitoring technologies.

· Familiarity with Bassnet or similar fleet management systems is essential.

· Proficient in a wide range of digital technologies relevant to fleet management, such as IoT sensors, data analytics platforms, fleet management software, predictive maintenance systems, cybersecurity protocols, etc.

· Proficiency in data analysis tools and techniques to extract actionable insights from large volumes of data generated by vessel sensors, performance metrics, and operation records.

· Strong project management skills with a track record of successfully leading technology projects from inception to completion, within budget and schedule constraints.

· Proficiency in data analysis tools and techniques to extract actionable insights from large volumes of data generated by vessel sensors, performance metrics, and operational records.

· Knowledge of maritime regulations and compliance standards related to digitalization initiatives, ensuring that all technological implementations adhere to regulatory requirements.

To apply, please send your CV [email protected].

We regret that only shortlisted candidates will be notified.

The Restaurant Manager of Butcher’s Block is responsible to support the Restaurant General Manager for supervising the overall operations and service standards of the outlet to meet and exceed guest’s dining experience expectations. As Restaurant Manager, you will be responsible for stepping up in the absence of the Restaurant General Manager to fulfil the role as the “face” and ambassador of the restaurant, leading the venue’s personality and soul. You will be expected to take ownership of the operations and to ensure that the business is optimised in line with the vision and financial projection set out by the management. We are looking for the right candidate to realise the aspirations to make Butcher’s Block one of Singapore’s most recognised and loved sustainable restaurant concept.

Main responsibilities include, but are not limited to, creating a Food & Beverage destination within Raffles Hotel Singapore, maximising revenues, achieving financial and quality targets, marketing, confirming required staffing levels, conducting training and development of team members.

Primary Responsibilities

Requirements and Responsibilities

• Ability to work independently and with minimal supervision.
• Highly organised with strong analytical and communication skills.
• Excellent computer skills (incl. Microsoft Excel in a business environment) and ability to learn new programs/systems quickly.
• Ability to work under pressure and remains within all set deadlines.
• Identifies what needs to be completed and takes action to achieve a standard of excellence beyond job expectations.
• Understands, embraces, and integrates corporate values into everyday duties and responsibilities.
• Identifies and responds to current and future client needs by providing excellent, genuine service to internal and external guests.
• Executes project management including research of equipment, materials, supplies and methods, sourcing and negotiating with qualified suppliers or contractors, reviewing contracts, and quality control during all stages of the project.
• Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside and outside the organisation together with Chef In-charge.
• Maintains a productive climate and confidently motivates, mobilises, and coaches employees to meet high performance standards and goals.
• Listens, writes, and speaks effectively, and positively relates and interacts with co-workers and others.
• Makes choices or reaches conclusions by establishing objectives, gathering relevant information, identifying alternatives, setting criteria for the decision, and selecting the best option.
• Systematically develops plans, prioritises, organises and manages resources in order to accomplish business goals within a specific time period.
• Establishes colleague’s working schedule in line with operational requirements and regulations issued by Ministry of Manpower and local union.
• Reviews simulation processes and updates evaluation criteria for smooth opening.
• Creates simulation schedules, menus and critique forms in coordination with Restaurant Chef In-Charge.
• Establishes operating par stock for OS&E and beverage.
• Establishes menu pricing based on market knowledge and cost considerations in coordination with Restaurant Chef In-Charge.
• Establishes minimum/maximum of guest supplies in coordination with Restaurant Chef In-Charge.
• Creates a maintenance equipment check list to be conducted on weekly basis with Engineering and Housekeeping team.
• Establishes a monthly walk-through with Hygiene Officer in coordination with Restaurant Chef In-Charge.

Oversees Daily Operations and Achieving Targets

• Forecasts sales, covers and payroll costs.
• Supervises operation, ensuring sufficient manning coverage for operation.
• Assigns the Assistant Manager and Supervisors with responsibilities and tasks that they are best suited for.
• Ensures that all duties, tasks and services are carried out according to the required standards as prescribed by the hotel.
• Consistently adheres to timelines of deliverables.
• Maintains consistency in quality of food, beverage and service above all else in coordination with Restaurant Chef In-Charge.
• Attends briefings and meetings held by the department and updates all latest policies as needed.
• Possesses in depth and superior knowledge of all food and beverage menus and its preparations and presentations. This includes in depth and supervision knowledge of bar and wine operations.
• Detailed knowledge and experience in establishing, training and executing sales techniques and marketing plans.
• Ensures cleanliness and appearance of the restaurant and related areas at all times and takes immediate action if needed or required.
• Familiarises self with the company’s applicable processes, software and technologies (e.g. Micros, Avero, Material Control, etc.).
• Revises and updates the outlet SOP annually.
• Is present in the operation during all key meal periods.

Provides a Leading and Consistent Guest Experience

• Promotes sales through direct guests’ contact. Constantly obtains guest feedback during operation to ensure satisfaction and builds and maintains loyal following/return guest’s database.
• Handles guest complaints and comments competently and swiftly.
• Leads the service and culinary team to personalise guest experience and in accordance to Hotel standards.
• Builds strong relationship with local guests and builds loyal following as foundation for a successful operation.
• Maintains levels of confidentiality and discretion of the guest, team members, operator at all times.

Management and Leadership of Outlet

• Proactive, innovative with in depth Food & Beverage and market knowledge.
• Leads and supports the team to maintain consistent service standards while executing a collaborative and enabling leadership style. Conducts regular team meetings, provides trainings, arranges examinations and provides learning opportunities for all team members to reach highest standards and skill levels.
• Drives the team to achieve common goals and builds strong team work.
• Uses the performance review process to identify and develops talent for growth.
• Manages performance issues by using varied coaching styles.
• Reviews work performance of all colleagues to assure that established procedures and policies are being followed.
• Enforces and upholds highest standards in discipline and knowledge of the contents in disciplinary actions. Actively enforces colleague motivation and team building.
• Observes colleague’s individual performance, grooming and punctuality.
• Performs colleague appraisals and executes disciplinary actions if required.
• Provide a level of Safety and Security for guests and employees.
• Assists in recruitment, induct and train the team who are competent and confident.
• Attends daily meetings and all other meetings, which fall under his/her jurisdiction, follows directives given and advises Food & Beverage Operations Manager on topics of importance.
• Attends monthly departmental meetings and communicates with the team. Follow up on projects assigned if any.
• Checks daily opening and closing duties.

Marketing Plan and Revenue Management

• Displays the knowledge and confidence to represent the brand and promote the outlet.
• Is comfortable being a media personality with all public statements being subject to approval and supervision of the Management and Marketing Communications team.
• Answers questions and attends to queries or feedback regarding the restaurant comfortably and confidently.
• Provides recommendations to Management about potential sources of incremental revenue e.g. promotions etc.
• Implements appropriate and effective measures to improve control of labour and operating.
• Submits regular restaurant revenue and expense forecasts.
• Submits monthly sales analysis with respective improvement recommendations/action plan.
• Ensures all reports generated are accurate before submission.

Training, Learning and Development of the Team

• Arranges training for all colleagues in line with established training requirements and co-ordinates all arrangements for proper execution.
• Conducts regular on the job trainings for colleagues to develop their skills and knowledge.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.
• Consistently develops in self-learning and development of own skills and knowledge.

Other Responsibilities

• Coordinates all functions with Culinary Team, Catering Sales Team and Service Team to ensure maximum efficiency.
• Develops own knowledge and skills to grow as business partner and leader.
• Ensures NEA rules and regulations are met and maintained.  
• Ensures service standards and individual performances is aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts.
• Performs any other duties and responsibilities that may be assigned.