Job Responsibilities:

1) Understand the business goals, identify performance gaps, and recommend solutions

2) Develop, plan, prepare, implement, and improve the training program for staff

3) Update and maintain the training manual, materials, and knowledge base

4) Conduct soft-skills training for all outlets staff according to SOP and required standards

5) Design and implement training framework and ensuring full use of our company's internal training app

6) Plan, implement, execute, and evaluate training plans.

7) Co-ordinate and communicate effectively on staff performance issues with the HR & Operations department

8) Manage and track induction and onboarding program for new employee

9) Responsible for identifying all the staff training needs and actively involved in the professional upgrading of the staff skill set and mindset

10) Work on all areas of training including product knowledge, customer service, service excellence and other modules in the total training regime

11) Evaluate and ensure the effectiveness of the training program

12) Manage the company's call center department

13) Conduct compliance and CCTV audit checks of outlets remotely

14) Ensure all Recovery, Disciplinary, Retraining and Compliance (RDRC) is conducted in a timely manner

Job Requirements:

- Possess a Bachelor's Degree in Business/Hospitality or equivalent

- Proven working experience as a Training Manager with 5 years in strategic planning and relevant experience in an reputable Restaurant Chain (preferably with full ACTA Certification)

- Track record in designing and executing successful training programs.

- Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in-classroom training, e-learning, workshops, simulations etc.)

- Excellent communication and leadership skills.

- Ability to plan and manage time effectively

- Strong multitasking skills

Job Benefits:

1) Running a well respected company in the industry that is known for being the only homegrown affordable QSR ramen chain serving affordable food to the locals

2) Daily Free Office Staff meal

3) Free flow office coffee and drinks

4) Quarterly staff recreation and entertainment budget (for managers' use only)

5) 14 Days Annual leave

6) Individual Profit-Sharing bonus of company's annual net income

7) Hospitalization and Surgery Insurance Coverage

8) Free Private Clinic Consultation

9) Paid medical and compassionate leave

10) Dental and TCM Benefits

Element has an opportunity for a Department Manager to join our rapidly expanding team. In this role, you will perform a variety of routine and non-routine testing assignments within the department assigned and insures timely and accurate test results under minimal direct supervision.

This position will be based in Sungei Kadut Loop,Singapore.

Job Duties:

• Ensures that safety and quality standards are being met and maintained at all times within the company's safety and QA programs and work with assigned staff to ensure work schedules are maintained and balanced
• Responsible for the location safety performance and awareness; spearheads and manages initiatives that drive a culture of safety first and advise team on technical issues with regard to the successful and timely completion of daily work
• Under the direction of the General Manager, is responsible for directing, coordinating, facilitating and monitoring the daily activities of the lab operations
• Provides and sets direction within the lab to ensure that production goals and customer expectations are consistently met in a safe, timely and cost-effective manner and demonstrates deep knowledge of Element capabilities, processes and expertise to be able to clearly explain the benefits of Element testing services to all audiences -- internal and external
• Provides technical and engineering leadership, and supports the development of new technologies within a local laboratory and potentially across the Element enterprise and provides counsel to coworkers and customers requiring critical analysis of data
• Is able to exchange technical information and knowledge with peers, senior colleagues and specialists across the element enterprise and actively seeks ways to disseminate critical testing knowledge, acumen and protocols throughout Element
• Provides input and support on business development opportunities with new or existing customers
• Confident making both formal and informal presentations on conventional and/or routine testing to a wide range of stakeholders

Job Requirements:

• Possess Bachelor Degree in Civil Engineering or Materials Science discipline with a minimum of 5 years of experience in a management role ideally with operations management experience
• Working knowledge of laboratory safety with extensive knowledge of the current suite of testing capabilities and proven ability to support and train staff members for the department in order to meet customers’ expectations on testing and possess strong technical leadership is vital to the production and operation of assigned tests with advanced working knowledge to operate various testing equipment
• Ability to communicate (written and oral) effectively with clients and colleagues with great attention to detail and timing of results and possess proven track record of success with regard to technical competency both inside and outside of the lab
• Proven ability to multi task and work under strict time lines and strong organizational, problem-solving and conflict resolution skills to effectively establish and maintain two-way communications to understand the needs and concerns of all departmentsUnderstanding of continuous improvement disciplines such as Six Sigma, Kaizen, Lean Manufacturing, 5S, etc and posses strong project management, analytical and problem solving skills provide go-to insight in the daily efficient operation of the lab

HOW TO APPLY:

Interested applicants, please submit your updated resume to [email protected]

Please state your availability, current & expected salaries for processing purpose. All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified.

Zagro is a Singapore public-limited company, strong in heritage and very experienced in providing Agrisolutions to farmers in agriculture and animal husbandry. It manufactures and distributes a wide range of nutrition and protection products for animal health and crop care.

In line with our aggressive growth, we are now looking for an energetic, driven and highly competent professional who is passionate and committed to join our growing talent pool and make a difference to the success and future of our Group.

MANAGER, LABORATORY & NUTRITIONAL SERVICES

Base: Singapore

Job Responsibilities:

Reporting to the CEO of the group, you will be responsible for overseeing the daily operations and strategic development of our commercial laboratory. Your key duties will include but not limited as follow:

1. Strategic Leadership:

• Develop and execute strategic plans for the commercial laboratory in alignment with company goals.

2. Quality Assurance:

• Ensure compliance with industry standards and regulations to maintain the highest quality in laboratory processes.

3. Client Engagement:

• Foster and maintain strong relationships with clients, addressing their needs and ensuring exceptional customer service.

4. Technical Expertise:

• Utilize your technical proficiency to guide laboratory staff, ensuring the implementation of reliable and up-to-date analytical methods.

5. Accreditation Management:

• Manage accreditation processes, particularly with SAC-SINGLAS and ISO/IEC 17025 standards.

6. Project Involvement:

• Take on a crucial role in the planning and execution of laboratory projects.

7. Continuous Improvement:

• Implement and oversee continuous improvement programs and initiatives.
• Proactively identify opportunities for enhancing processes and overall operational efficiency.

8. Routine Reports:

• Provide routine reports to management on the status of laboratory operations.

Job Requirements:

• Degree in Chemistry or relevant field.

• 5 to 10 years of experience in commercial laboratory management.

• Strong knowledge of SAC-SINGLAS and ISO/IEC 17025 standards

• Knowledge on animal feed nutrition will be an advantage.

• Possess strong analytical and problem-solving skills.

• Excellent leadership, communication, and organizational skills.

If you have what it takes, you may forward your resume to [email protected].

Job Title:

Assistant Operations Manager

Occupation: FOOD SERVICES OPERATIONS MANAGER

Job Description & Requirements

Job Highlights

Great Career Advancement Opportunities
Fast-Paced, with Rapid Growth
Profit Sharing

Job Description

Takagi Ramen is a growing FnB chain with 11 outlets currently and a clear vision to become a market leader in Singapore for affordable Japanese Ramen.As a growing company, our work is demanding but for the right candidates, there is rapid career and income growth opportunities.JOB SCOPE (Primary)Conduct QC on food quality, hygiene, shop outlook and adherence to SOPs, inclusive of staff training at outlets.
Cover Ad-hoc Operational Duties such as liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Open new outlets from start to finish according to the company’s expansion plans.
Identify any operational issues, propose systematic solutions and execute approved improvements.
Plan, propose and execute measurable, replicable solutions to improve food consistency, quality and service standards.
Improve Company's Complaints/Compliment (CC) ratio
Work with the management to identify operational inefficiencies to reduce cost and improve profitability.
JOB SCOPE (Secondary)Work with HR department to counsel staff to improve performance, morale and retention.
Oversee scheduling to ensure effective staff allocation including working in the outlets in cases of staff shortages which threaten operational smoothness.
Assist in other Ad-Hoc operational duties including but not limited to liaising with suppliers, sending equipment for repair, collecting and displaying marketing materials, overseeing work of contractors and other duties as necessary.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Ensure logistics team maintains proper stock levels, including efficient delivery of stock from warehouse to outlets.
Work with the Internal Call Centre to identify common complaints and propose control measures to reduce complaint rates.
Conduct CCTV Compliance Checks and investigate breaches.
Develop and Implement New Menus
WORKING HOURS:6 days a week, 10 hours a day.(Weekly schedule subject to change as per operational requirements)Must work weekends.BENEFITS:Annual bonus and Monthly Profit Sharing
Great career advancement opportunities
Hospitalisation and Surgery Insurance
Annual leave + Compassionate Leave
Paid medical leave
MINIMUM REQUIREMENTS:Ambitious, Positive attitude, Willing to learn
Experience or Keen Interest in FnB / Operations line
Class 3 Manual License
Strong Organisational skills

2. SKILLS
BudgetsMicrosoft OfficeOperational Excellence SurgeryF ood QualityI