Responsibilities

· Implement advanced monitoring systems to ensure product quality and optimize yield.

· Proactively identify areas for improvement and develop strategies to enhance overall product quality.

· Lead initiatives to integrate and improve abnormal quality issues within the manufacturing process.

· Work closely with cross-functional teams to implement effective solutions and preventive measures.

· Drive initiatives to improve internal quality control procedures and enhance overall process capability.

· Implement best practices to streamline processes and maximize operational efficiency.

· Take the lead in addressing and improving customer-reported quality issues.

· Compile comprehensive reports for stakeholders, detailing corrective actions and preventive measures.

Requirements

· Bachelor's degree in a relevant field; advanced degree preferred.

· Proven experience in quality management, with a focus on manufacturing processes.

· Certification in quality management (e.g., Six Sigma) is a plus.

· Available to travel and be based at company’s factory sites at least 12 months for the year.

To apply, please visit to www.gmprecruit.com and search for Job Code: 24641.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltd’s PDPA and e2i’s PDPA.

Assistant / Manager (Service Operation & Quality), Facilities Management

Broad Function

The Assistant/Manager shall report to the FM HOD.

Lead a key function in Service Operation and Quality, focusing on contract administration, cost control, procurement, quality assurance, and FM service operation.

Responsibilities

Contract Administration & Management:

• Lead contract discussions and monitor milestones

• Review and address contractual issues

• Manage Service Level Agreements (SLAs) for service providers

• Oversee existing service and maintenance contracts

• Assist in strategy formulation for contract administration

• Collaborate with various departments on service contract development

• Expected to work with WH ALPS, finance, legal and etc department on developing of

service contracts.

Cost Control and Procurement:

• Manage FM expenditure

• Support FM procurement with ALPS

• Assist with FM OPEX & CAPEX budgets

• Oversee utilities management

• Participate in RFP/RFQ processes

Quality Assurance:

• Assist HOD in developing FM QA policies and strategies

• Oversee FM QA activities and documentation

• Investigate non-conformances and review corrective actions

• Represent FM in Internal Quality Audits

• Conduct quality system audits

FM Operations:

• Oversee the central management and documentation of Work Instruction, FM Policy,

House Rule, Tenancy Fitting Out and Reinstatement Guideline, FM department asset,

licensing & certification records. Expected to work with along FM system lead to update

documentation, where applicable.

• FM rep for Workplace Safety & Health Champion and Business Continuity Planning

• Assist HOD is organising and managing FM training roadmap.

• Oversee FM office administrative support

Job Requirement

• Degree in Building, Property Management, Facilities Management, or equivalent with at

least 4-5 years of related working experience or (Diploma with at least 7 years) in similar

portfolio for Assistant Manager role.

• Degree in Building, Property Management, Facilities Management, or equivalent with at

least 6-8 years of related working experience or (Diploma with at least 10 years) in

similar portfolio for Manager role.

• Prior working experience in healthcare setting will be an advantage.

• Prior experience in management of service provider contracts will be an advantage.

• Familiar and experience with public sector procurement governance and processes.

• Knowledge in mechanical & electrical maintenance and operations works.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff and Head of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Degree from a recognised tertiary institution
• Minimum 5 years and above working experience in service quality / patient experiences preferably from a govt healthcare institution and or relevant disciplines
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to

[email protected]

Subject: Patient Relations Manager

EA Personnel No: R1552331

EA Personnel Name: Kate Leau Wei Xuan

Company Registration Number: Recruit Express Pte Ltd (99C4599)

JD:

Should have at least 3 years of experience as a Quality Assurance/ Tester or equivalent

position and the following skill sets:

a) Bachelor’s degree in computer science, Computer or Electronics

Engineering, Information Technology or related disciplines would be

preferred;

b) Certified Software Testing Professional and/or Certified Software Quality

Analyst will be an added advantage;

c) Strong analytical skills, meticulous attention to details, good interpersonal

skills such as tactfulness, good presentation and listening skills;

d) Experience in the following would be advantageous:

i. Automated testing tools such as Tricentis TOSCA; and

ii. Testing for government public services.

e) Good written and verbal communication and presentation skills, able to

interact professionally with all levels of the organisation.

Roles & Responsibilities:

a) Understand and document business processes, workflow and user story;

b) Perform checks under both functional and non-functional scopes of testing;

c) Review, develop and align test plan, test cases, scenarios and strategies,

ensure adherence to quality standards;

d) Perform manual and automated testing using Tricentis TOSCA, including

preparing test data when necessary;

e) Develop and maintain automated test scripts;

f) Review, support and participate in functionality and technical testing such as

performance testing, security, interface integration and usability testing;

g) Review test reports and results of the Authority’s appointed contractors for

the Authority’s systems;

h) Collaborate and coordinate with system stakeholders and Authority’s

appointed contractors for testing;

i) Review test process and recommend improvement, which includes analysing

test processes and methodologies, identify area for improvement and

recommend process optimisations and best practices; and

j) Manage test activities and ensure the planned test activities are completed as

scheduled.

Job Description:

• Support day-to-day Quality Assurance activities in accordance with approved SOPs / Policies for a multi-product, GxP contract manufacturing facility
• In depth awareness of entire process; identifying operational factors which influence the process
• A competent Reviewer and Approver of SOPs, protocols, reports or records
• Can trouble-shoot and able to weigh up all information and consideration in order to choose the optimum path to be taken
• Demonstrate ability to lead a small project and manage the deliverables effectively
• Develop good working relationships with internal & external customers
• Plan for future activities and coordinate with other departments to complete this
• Develop skills to be Qualified Trainer in area of expertise
• Any other tasks as and when assigned by supervisor

Job Requirements:

• Diploma/ Degree in Science or relevant courses

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About Us

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

You'll contribute to content strategy and planning, and have an understanding of how regional campaigns support business goals. You're independent, proactive, and comfortable with ambiguity and problem-solving. You have experience juggling multiple projects and prioritizing them to have the greatest impact on your team and the company. You're also a strategic communicator, helping to define product narratives in conjunction with your team. You'll write and edit campaign content, GTM materials such as video scripts, in-app feature webpages, newsletter copy, and push notification copy, as well as apply and evolve our style guidelines. You have a strong intuition for writing clear, concise copy that is easily translated and localized for our global audience.

Job Description:

1. Responsible for the content ecosystem of international short video platforms. Develop a deep understanding of content, analyze business data and user needs to identify key issues in content production, distribution, and consumption. Set quantifiable goals and implement strategies to achieve them.
2. Conduct quantitative data analysis and qualitative observations to address critical issues in platform ecosystem evolution. Provide effective insights and leverage product mechanisms, content/recommendation strategies, and AI technologies such as machine learning to create a positive content consumption and creation environment.
3. Gain in-depth familiarity and understanding of content recommendation processes and principles. Collaborate with recommendation algorithm teams and analysts to validate the effectiveness of various recommendation strategies and drive continuous optimization.

Qualifications

Minimum Qualification

1. Bachelor's degree or above
2. With more than 3 years of experience in product or strategy roles. Strong content understanding, with experience in content strategies, scheduling strategies, recommendation strategies, or product recommendations preferred.
3. Excellent communication, collaboration, and project management skills. Resilient under pressure, with a strong sense of responsibility and goal orientation. Capable of addressing complex problems with a focus on key priorities and a long-term vision.

Preferred Qualification

1. Strong data analysis and logical thinking skills.
2. Individuals who are deep consumers and creators of content products and those who frequently use international content platforms.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job description

Non-Destructive Testing (NDT) technicians examine structures,vehicles, and products for flaws and structural weaknesses usingnon-destructive testing techniques. They conduct material tests,interpret the results, and generate reports on their findings.

Requirements

Bachelor's degree in mechanical engineering, structural engineering,or a similar field.

Relevant NDT certification.

10+ years' experience as an NDT technician.

Advanced knowledge of NDT technologies including ultrasound,infrared, and radiographic.

General description:

Bank of Singapore opens doors to new opportunities.

Start your career with bank of Singapore as Quality and Automation lead

At bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platform and transformation (“P&T”) is the team responsible under BOS global coo (“GCOO”) to build the WM platform of the future across all offerings, all teams, and all locations. The team is responsible for strategic initiatives including building channels, wealth & execution platforms as well as regulatory and risk transformation. The team is also in charge of financial markets and client data as well as the agile practice at BOS.

We are seeking a highly motivated and experienced quality & automation lead to join our dynamic team. This role is pivotal in ensuring the highest standards of quality in our platform through effective testing and automation strategies. The successful candidate will lead a team of quality assurance (QA) testers and robotic process automation (RPA) developers, driving improvements in test quality, enhancing the efficiency of testing processes, and leveraging technology to optimise our workflows.

This position requires someone with a strong background in quality assurance, automation, and team management, who is passionate about delivering exceptional banking services.

The key responsibilities will include:

MAIN DUTIEs:

Leadership & team management:

• Lead, mentor, and manage a team of QA testers and RPA developers, fostering a collaborative and high-performance culture.
• Conduct regular performance reviews, provide constructive feedback, and support professional development for team members.

Quality assurance strategy & continuous improvement:

• Develop and implement comprehensive Qaqa strategies and frameworks that align with the bank’s objectives and regulatory requirements.
• Establish and maintain quality standards for testing processes, ensuring adherence to best practices and industry standards.
• Drive initiatives to enhance the quality of testing, including the development of test plans, test cases, and test scripts.
• Analyze testing metrics and feedback to identify areas for improvement and implement corrective actions.

Automation & efficiency:

• Spearhead the adoption of RPA to improve efficiency across the bank and reduce manual efforts.
• Identify opportunities and drive the implementation of automated testing solutions.

Stakeholder collaboration:

• Work closely with product owners, developers, and other stakeholders to ensure alignment on testing requirements and timelines.

Reporting & documentation:

• Prepare and present regular reports on testing progress, quality metrics, and automation initiatives to senior management.
• Maintain comprehensive documentation of testing processes, results, and automation workflows.

Work experience, skills, and education requirements

• Degree, master’s degree in computer science, technology, finance
• Experience in driving changes with agile methodology.
• Relevant agile certifications or qualification is advantageous.
• Minimum of 7 years of experience in quality assurance, with at least 2 years in a leadership role.
• Proven experience in managing uat processes and implementing rpa solutions in a banking or financial services environment.
• Strong knowledge of testing methodologies, tools, and frameworks
• Familiarity with rpa tools and scripting languages (e.g., python, javascript).
• Excellent leadership and team management skills, with the ability to motivate and inspire a diverse team.
• Strong analytical and problem-solving abilities, with a keen attention to detail.
• Exceptional communication and interpersonal skills, capable of engaging effectively with stakeholders at all levels.
• A proactive mindset with a passion for technology and continuous improvement.

Job Responsibilities

• To improve, implement and maintain factory-wide QA/QC documentation and programmes in compliance with the company’s GMP SOP to ensure materials, components, finished products and reporting are conform to customers’ requirements and industry standards

• To assist HOD in coordinating and implementing QA/QC daily activities, and ensure that the quality of products conformed to product specifications and customers’ requirements.

• Implement Strict QC SOPs, ensure all packer at production floor are adequately trained and competent to execute their responsibilities effectively in their respective work areas

• To perform bulk inspection on incoming products and review on the product certificate of analysis based on the registered specification.

• To plan production schedule, procedures, work instruction for overall quality control and coordinate on effective implementation for such plans, procedures or instructions.

• To conduct QC of product quality parameters daily with scheduled and random spot-checks, approve product release, sampling instructions, specification, test methods, and other quality control procedures

• To identify, propose and source consumables, equipment and machines related to Packing Plant and Quality Assurance.

• Maintain accurate records, organize and maintain the filing system for all company documents, ensuring easy retrieval when needed, ensure that all documents are current, properly formatted, and accessible to relevant personnel

• Develop systems and processes that track and optimize productivity and standards, metrics and performance targets to ensure effective return on assets

• To liaise with third parties on matters related to the company’s GMP production facilities, machineries maintenance, certifications renewal, audits, customer feedback and product complaints. The third parties shall include certification body, customers, suppliers, sub-contractors and authorities.

• Assist in various production support functions as required by management from time to time.

Job Requirement

• Candidate must possess at least a Bachelor’s Degree in Quality Assurance, Biotechnology, Food Technology, Science, Business or related discipline

• At least 2 years of working experience with knowledge in QA/QC, familiar with standards and practices such as Good Manufacturing Practices (GMP) and any other Quality Management certifications

• Strong organizational and planning skills, independent and collaborate effectively with cross-functional teams in meeting deadlines

• Good communication and interpersonal skills, dynamic team player and

• Proactive and reliable in identifying issues in documentation processes, production processes and propose effective corrective action and solutions

• Computer literate & proficient in Microsoft Office software

Quality Operations Specialists must assist site management to oversee the quality system execution on the manufacturing and production areas at all times.

The personnel are required to observe, document, discuss, and report quality adverse events related to the manufacturing of the product and are responsible to ensure highest quality and compliance of released batches.

Responsibilities:

• Ensure that products manufactured meet approved company policies, processes and procedures.
• Provide quality oversight of GMP manufacturing and manufacturing support, including technical operations, engineering, QC laboratory and supply chain activities.
• Review completed incoming material inspection packages, Batch Records, Manufacturing Logs, product changeover/line-clearance activities and administration of Quality Logs, e.g., QA Hold, QA tag out.
• Release incoming material, process, and product batches.
• Participate in investigations arising out of non-compliance in incoming materials, QC testing, manufacturing processes, warehousing, and product.
• Participate in change management, including change coordinator and/or QA oversight roles to ensure change plan is managed and complies with applicable policies.
• Perform regular walk-through of manufacturing, engineering, warehouse and QC areas as required to ensure compliance is maintained at all times.
• Participate and support new product introduction, operation excellence projects and other tasks as assigned by management.

About You:

• Bachelor Degree in a Natural Sciences (i.e. Biology, Chemistry), Engineering, Pharmacy or other relevant courses.
• Prior knowledge of quality / compliance management as well as regulations and standards affecting APIs / Biologics.
• Minimum of 3 years of pharmaceutical, biopharmaceutical experience in Quality and/or Compliance (GxP) environment.
• Experience in SAP, Trackwise are preferred.
• Ability to quickly know products and processes in order to assess quality issues.
• Committed to quality and maintain a high standard of work at all times.
• Demonstrates the highest levels of integrity and a strong work ethic.
• Good knowledge of GxP requirements and regulations.
• Good planning and scheduling skills.
• Good communication and interpersonal skills both verbal and written.

Contract Period: 12 months, subject to renewal based on performance.

Based in Tuas.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

AMC Founded in 2006, licensed by the Singapore Police Force, Police Licensing and Regulatory Department. offers custom security solutions suited to your demands. We work towards meeting the unique needs of every client, be it an enhancement to your current security set up or a complete overhaul that includes:

• Virtual patrolling

• Facial recognition access control

• Remote vehicular access control

• License plate recognition technology

• Visitor Management System

Responsibilities:

• Plan, develop and execute test plans and test cases for desktop and web-based applications.
• Perform manual and automated testing using tools like Selenium, Bash scripting and Python.
• Identify, document, and track bugs using bug tracking tools such as JIRA
• Collaborate with developers, product managers, and other stakeholders to ensure high-quality software releases.
• Conduct performance testing using tools like JMeter.
• Perform API testing using tools like Postman.
• Create and maintain test automation frameworks and scripts.

Requirements:

• Previous leadership experience in planning and proposing QA test activities to stakeholders.
• Proficiency in Python scripting, bash scripting and C++ would be beneficial.
• Strong understanding of manual testing methodologies and processes.
• Experience with automation testing tools (e.g., Selenium).
• Familiarity with version control systems (e.g., Git, SVN).
• Knowledge of Windows and Linux environments.
• Excellent analytical thinking and attention to detail.
• Strong verbal and written communication skills.
• Ability to troubleshoot and resolve issues efficiently.
• Experience working in agile teams.
• Familiar with test methodologies, including functional and non-functional testing, regression testing, smoke testing, sanity testing, end-to-end testing, integration testing, and installation testing

Purpose:

Ensuring that the manufacturing and engineering processes adhere to quality standards and regulations.

• To monitor and control the production process, ensuring that any defects or deviations are detected and corrected early.
• To inspect the finished product to ensure it meets all quality specifications and standards.

Key Area of Responsibilities:

• Responsible for manufacturing quality assurance including in-process quality, semi-finished product quality, and outgoing product quality.
• Lead a team of inspectors and supervisors to ensure incoming materials met internal and customer specifications and requirements.
• Drive incoming quality assurance process improvement in efficiency and effectiveness
• Owner of Non-Conformities and Error Management Systems. Collaborate with Headquarters for any system upgrade or changes
• Responsible for non-conforming materials disposition and Material Review Board (MRB)/ Corrective Action Board (CAB) and drive robust corrective and preventive actions
• Drive robust manufacturing system and process quality to meet internal and customer requirements and expectations
• Perform analysis on non-conforming quality incidents and internal errors and provide recommendations to meet internal and customer requirements and expectations
• Support Customer Quality to investigate customer product complaints
• Be responsible for manufacturing quality KPIs and reporting to senior management
• Lead a team of engineers to drive NPI and First Article quality requirements and system
• Provide leadership and consulting advice in quality matters
• Plan and lead manufacturing process audit to drive root cause analysis for outgoing inspection lapses.
• Lead, train, develop, and coach Quality team members. Manage performance evaluation and strengthen the organization.

Qualification & Experiences:

• Bachelor in Engineering (Mechanical, Electrical, Electronics, Chemical) or Material Science.
• 5 years of experience in Quality Assurance function, at least 3 years as a quality leader with supervisory experience in the manufacturing environment.
• Strong knowledge and practice in 8D, SPC, MSA, FMEA, QFD, 6-sigma methodology, PPAP, change management.
• Good understanding of First Article Inspection requirements and expectations
• Strong in statistical knowledge and 6-sigma methodology. Certified Black Belt or Green Belt preferred.
• Strategic, creative and systemic thinking
• Excellent leadership and effective communicator with all levels of associates and management.

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Note: This role requires frequent travel and will be based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Key Responsibilities:

• Implement advanced monitoring systems to ensure product quality and optimize yield in electronics manufacturing.
• Proactively identify areas for improvement and develop strategies to enhance overall product quality.
• Lead initiatives to address and resolve abnormal quality issues within the manufacturing process.
• Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Drive efforts to improve internal quality control procedures and enhance process capability.
• Implement best practices to streamline processes and maximize operational efficiency.
• Lead initiatives to resolve customer-reported quality issues, ensuring timely and effective resolutions.
• Prepare detailed reports for stakeholders outlining corrective actions and preventive measures.
• Develop and implement strategies to optimize quality inspection processes.
• Identify opportunities for automation and technological advancements to enhance inspection efficiency.
• Foster open communication and collaboration across departments for effective quality management.
• Coordinate with various teams to ensure a unified approach toward achieving quality objectives.
• Manage personnel-related tasks, including task assignments, coordination, attendance, and performance management.
• Develop and implement training programs to enhance team skills and knowledge.
• Oversee the timely delivery of tasks and projects to meet quality objectives within established timelines.

Requirements:

• Bachelor’s degree in a relevant field; advanced degree preferred.
• A minimum of 6-8 years of proven experience in quality management, particularly within manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Familiarity with quality management systems and standards such as TS16949 and VDA 6.3.
• Experience collaborating with counterparts in China/Taiwan.
• Certification in quality management (e.g., Six Sigma) is advantageous.
• Willingness to travel frequently and be based in China and Vietnam for at least 10 months per year (separate living accommodations provided). The role includes annual 4 round-trip tickets back to Singapore.

Job Description

1. Maintain, monitor the implementation & update of relevant audit programs
2. Provide technical advice & support various departments
3. Conduct compliance inspections in production floor & warehouse, identifying key areas for improvements and advice corrective actions
4. Perform QA inspections for incoming/outgoing cargoes based on compliance requirements
5. Coordinate with suppliers to resolve non-conformances
6. Provide in-house training on compliance etc for various departments

Job Requirement

• Diploma in Food Science/Food Technology or related disciplines
• Strong knowledge in food safety, well verse in GMP/GWP
• Strong analytical & problem solving skills
• Excellent interpersonal & communication skills

Your Role

• Perform checks on the structural, architectural and M&E materials/works to ensure that the final touch-up works are ready for inspections
• Monitor the performance of subcontractor workers for all trades and ensure any defects are properly rectified
• To participate, work closely and give support to safety personnel at site on all initiatives/ matters relating to Safety and Health
• To comply with the Company Safety Management System and the WSHA and its subsidiary legislation

The Requirements

• Possess a Degree in Civil Engineering or its equivalent
• Minimum 3-5 years of relevant working experience in construction industry
• Must be technically inclined and possesses excellent problem-solving
• Be able to work independently as well as acquiring good interpersonal skills to coordinate between the various disciplines and construction teams

Our Client is in the Aviation Industry. Due to their current expansion plan, they are looking for an Quality Engineer to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities;

• Ensure product and process quality by managing the Quality Management System (QMS) in compliance with government regulations, aviation authority standards, and customer requirements.
• Update and refine quality procedures and control instructions to align with operational and regulatory standards.
• Collaborate with customers, vendors, and suppliers to address non-conformance issues.
• Perform root cause analysis and implement corrective actions to reduce poor quality costs.
• Conduct internal audits to evaluate compliance with ISO 9001, AS9100, and NADCAP standards.
• Carry out vendor and on-site audits as required to ensure quality performance.
• Ensure strict adherence to customer and regulatory authority standards and specifications.
• Lead efforts to minimize the cost of poor quality and reduce scrap through effective quality management practices.
• Any ad-hoc duty as assigned

Requirement

• Min Degree in Mechanical or Aeronautical Engineering
• Min 2 years experience in ISO9001 / AS9100 Quality Management System and NADCAP process
• Experience and knowledge in fishbone diagrams, FMEA and 5-whys methodology
• Able to read and interpret technical and blue print drawings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

Our client is a well-established MNC, market leader in the 3PL Logistics industry. Due to their current expansion plan, they are looking for Quality Executive, in hopes of developing the current high performing team. They are located in the East - easily assessible.

Responsibilities:

• Conduct daily meetings to address logistics-related manufacturing NCs.
• Validate defects with QC support, providing corrective action recommendations.
• Resolve logistics issues with proper containment and corrective measures.
• Manage complaints, perform root cause analysis, and implement improvements.
• Lead quarterly audits, report findings, and ensure timely closures.
• Prepare quality guidelines and instructions.
• Oversee raw material warehouse quality supporting manufacturing.
• Compile weekly, monthly, and quarterly logistics reports for customer review.

Requirements:

• Min Degree in Supply Chain or related study
• Min 3 years of quality experience in manufacturing setting, well wersed in methodologies such as CAPA, GDPMDS and Six Sigma

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R2198636 (Oh Puey Xin)

Responsibilities:

• Validation quality review of lifecyle documents and protocols for Automation CSV qualification, EFU qualification, cleaning validation, laboratory equipment qualification, and IT systems qualification.
• Review and approve validation lifecycle document and protocols/reports in accordance with relevant policies, standards, procedures and guidelines timely
• Review and approve as needed, qualification/validation executed package validation exceptions, deviation, and investigations encountered during qualification/validation representing Quality
• Collaborate with multi functions to arrange, plan and ensure smooth running of the qualification/validation activities
• Participate in site Validation Maintenance Program
• Any other tasks as and when assigned by supervisor
• Support other technical changes and duties as require

About You:

• Diploma/Bachelor/Master/Doctoral Degree in Engineering/Science
• At least 5 years qualification/validation experience
• Possess process automation experience will be the additional benefit to be considered
• Communicate well, self driven, motivated and able to work well with others
• Based in Tuas

Job Type: Contract

Contract length: 9 months

Position Summary

This position play a critical role in driving compliance and quality programs for Healthcare Transportation & Facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Job Scope

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company’s Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Design & implement robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead & prepare for regular audit programs / random checks / regulatory activities to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and resolve issues via conducting root cause analysis.

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead the validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

12. Depot Support: Provide secondary / backup support to healthcare specialists for market depots.

Requirements :

1. Hold local pharmacist license

2. Have at least five (5) years of relevant experience in warehouse, quality + QMS for pharmaceutical / healthcare industry

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits for regions

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local or Australia’s institute.

7. This position require to communicate with counter part in China

8. Occasionally travel is required to sites and region warehouses.

Competency

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Mon to Fri 8.30am - 6pm