Our client is a luxury brand group specializing in fine jewellery and known for its exquisite engagement and bridal jewellery, commitment to masterful craftsmanship.

• Oversee daily activities, ensure efficient administration, and maintain high standards in customer service and visual merchandising.
• Create long-term plans to boost sales targets, brand awareness, and overall profitability.
• Train, motivate, and supervise the sales team, ensuring effective onboarding and accountability for performance.
• Provide personalized shopping experiences, manage key customer relationships, and maintain the client database.
• Plan in-store events, analyse sales data, and ensure optimal stock levels while managing the store budget.
• Work with the marketing team and corporate office to enhance client experiences and ensure timely submission of sales reports.

Requirements:

• GCE 'O' and above
• At least 5 years of experience as a Manager in the Fine Jewellery and Hospitality industry.
• Proven track record in retail sales.
• Strong organisational and customer management skills

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is a Singapore based Scientific and Medical devices provider with presence in Southeast Asia region. Due to their current expansion plan, they are looking for a Project Manager to join their Project Team, in hopes of developing the current high performing team. They are located in the South area – easily accessible.

Duties of Project Manager:

• Manage and execute projects across local and regional locations.
• Review tender documents and contracts to ensure project alignment.
• Plan schedules and coordinate on-site activities with project teams.
• Attend client, consultant, and contractor meetings to discuss project progress.
• Collaborate with sales team as needed to support project-related goals.
• Ensure compliance with Workplace Safety and Health standards at project sites.

Requirements:

• Diploma in Mechanical Engineering
• 3 - 5 years project management experience in relevant industry
• Experience with ACMV and possess own transport is an added advnatge

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• Generate revenues for Imagene Labs through developing and closing new businesses primarily in Singapore and surrounding regional countries.
• Identify and qualify leads, develop and manage strong key accounts relationships within the health, wellness and fitness industry.
• Listen and uncover customer needs, explain our value proposition to potential partners and educate the market.
• Develop short and long-term sales & account management with clear targets & KPIs.
• Regular visit calls to key accounts to increase awareness and drive sales.
• Work closely with internal (management, sales, marketing, product teams) to ensure a coherent message to partners.
• Other activities and services as directed by the senior management of the Company or any Group Company.

Role

• Working together with the Head of IBD and other members of the IBD team, develop and implement the sales strategy to promote the firm's investment solutions
• To drive growth in AUM sales in assigned distribution channel and provide broad based team support in the distribution of Nikko AM suite of fund solutions in Singapore and in the region

Key Responsibilities

• Increase profile and penetration of Nikko AM's fund solutions in targeted client base. Deliver on AUM and revenue targets within assigned channels
• Develop a clear understanding and be fully conversant with Nikko AM solution set and be able to provide credible explanations to intermediary clients. Possess the ability to sell the value proposition to a broad audience demonstrating a thorough understanding of the investment process and Nikko AM business model
• Provide client focused content and presentations in response to client enquiries. Support key target market segments and clients, prioritize to focus efforts on highest opportunities in line with business development priorities
• Work with wider Nikko AM teams to maximize success. Coordinate and ensure these resources are brought to bear to maximize effectiveness in a resource-considered manner
• As appropriate, represent Nikko AM for broader client engagement needs, i.e. conferences, seminars and roadshows.
• Manage collateral and client database. Remain well informed on industry and regulatory issues. Stay abreast of strategy, research and product efforts within the firm

Taking direction from the Head of Intermediary Business Distribution and working closely with the business development team to:

• Ensure expedient and accurate resolution of all incoming inquiries by intermediary clients
• Prepare and produce general and customized sales decks/ presentations that comply with regulations, Nikko AM’s company policies and strategic sales themes. Perform basic macro market research from reliable primary and secondary sources for the preparation of sales and marketing content, sales deck and presentations
• Assist with collateral production process to ensure continuity of product and compliance approval
• Assist on new intermediary account on-boarding specifically with know-your-customer and anti-money laundering procedures
• Support servicing requirements for existing client base, and where appropriate, prospect and educate potential new-to-business intermediary clients
• Assist on completing account mapping, sales plan including servicing requirements and call program
• Collect, categorize and maintain updated client data, mapping the clients’ profile, organizational structure, key contacts and relevant opportunity/ priorities
• Assist in preparing business development activity and prepare summary sales reports for management
• Collect and report sales feedback to the product development team
• Perform competitor analysis by gathering and evaluating relevant market intelligence
• Assist business development team to coordinate cross selling opportunities where appropriate communicate and coordinate with internal departments on day-to-day sales and non-sales related matters

Knowledge and Skills

• Sound investment knowledge and understanding of financial markets.
• Must have outstanding written and oral communication skills in English. Fluent Mandarin is highly preferred, a 3rd Asian language a plus, to interact effectively with retail customers/prospects
• Able to present well to all levels of audience
• Strong intellect, high integrity, high quality standards. Strong control environment awareness and attention to detail
• Must be self-reliant, resourceful and proactive, at the same time a team player who is able to operate credibly and leverage the firm’s resources and global infrastructure
• Highly motivate individual with a commitment to excellence

Experience and Qualification

• BA/BS degree in related field (Economics, Finance, Accounting)
• 5 – 6 years’ experience in a high quality, multi-product investment firm with proven expertise in selling complex investment products to intermediary clients and managing client relationships
• Experience in Asset Management, Financial Advisor business model and or Private Banking Channels

Our client is an European MNC, leading player in telecommunications industry. They are looking for a Human Resource Manager to assist their HR team for the next phase of their business. They are located in Central - easily accessible.

Duties of Human Resource Manager:

• Plan and manage manpower requirements across short-, medium-, and long-term horizons, ensuring alignment with organizational needs.
• Monitor and report on resource activities, addressing deviations from plans and taking corrective action.
• Maintain a comprehensive database of updated job descriptions and oversee the creation of new roles in collaboration with hiring managers.
• Stay updated on HR manpower planning techniques, recommending improvements for greater efficiency.
• Manage end-to-end recruitment, including sourcing, interviewing, background checks, and onboarding.
• Develop and oversee performance management frameworks to drive employee engagement and growth.
• Implement process improvements across the employee lifecycle and drive leadership development programs.

Requirements:

• Min Degree in relevant discipline.
• Proven track record in company's HR improvement process.
• Min 10 years of HR experience, with 6 years in HR Management level.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

• Lead the tender team to prepare tender submission for new building construction projects.
• Handle tender works and provide the directions on planning, construction technique, quality of tender submission documents, risk and issue management, tender price negotiation with suppliers and subcons for finalization.
• Check tender documents, scope of works, checking the feasibility for qualification, financial criteria.
• Manage the presentations, risk matrix, information to top management to get approval for bidding.
• Prepare technical & commercial bids as per the tender requirements.

Requirements:

• Degree in Civil Engineering recognised by the PE Board.
• At least 7 years as a Project Manager experience in tendering of new Building Construction Projects in Singapore for Mega Projects.
• Strong knowledge in all aspects of construction projects including budgeting, and scheduling and able to understand project implications.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

Tax Team

The Tax team supports organisations at every stage of the lifecycle – from structuring business tax effectively and managing any employment tax issues to transactional tax obligations and compliance. The team helps businesses develop strategies that help businesses understand and manage tax liabilities and risk in a transparent and ethical way.

The friendly and supportive tax team works collaboratively across various four main specialties – corporate tax, goods and services tax (GST), transfer pricing, and employer solutions and private clients. The team openly communicates at all levels, giving the support and guidance to develop as individuals and use their voice to shape the future of the team.

Responsibilities

• Servicing a portfolio of clients’ globally mobile employees in Singapore. This includes the review of tax returns, tax clearances, employer year end form, coordinating overseas compliance and global mobility advisory work.
• Providing Singapore tax advice and compliance for employers with stock options, Restricted Stock, Restricted Stock Units and other forms of incentive plans
• Reviewing payroll and providing employers with advice on their employer obligations
• Assisting with marketing and business development, and
• Mentoring and developing our trainees.

Qualifications and requirements

• Any recognised bachelor’s degree in any discipline or equivalent qualification in accounting
• At least 3 years of relevant tax working experience
• Attained / attaining accreditation from the Singapore Chartered Tax Professionals (SCTP) would be an added advantage
• Able to work with complex and detailed information, organised
• Attention to details and ability to manage multiple engagements at the same time
• Familiar with Microsoft Office
• Highly motivated with the ability to work both independently and as a team player
• Skilled in writing, interpersonal communication skills in building rapport and collaborating effectively with other team members

Our client is in the business of shipping with global presence in more than 10 countries. Currently, the team is looking for a Manager, Corporate Branding and Strategy to join the team. This person will work closely with internal stakeholder and report to the Director.

Responsibilities:

• Develop corporate brand strategy and execution plan for the Group
• Manage and update internal communication guideline and workflow to ensure efficiency and effectiveness
• Enhance regional branding materials provided by HQ
• Enhance company website, regional social media strategies
• Execute the regional brand communication with stakeholders across division and countries
• Develop and execute internal event to share Group's value, mission and business operations
• Provide HQ when support is required
• Support crisis communication
• Deliver training to employees
• Manage outsourced vendors / partners related to corporate branding matter

Requirements:

• Degree in Communication / Marketing / Branding etc.
• At least 8-10 years' experience in corporate branding & strategy field
• Excellent communication and written communication skills,
• Experience in developing and managing corporate website and other digital form practices
• Strong analytical and problem-solving capabilities

If you are interested in the role, please click apply / submit your application to [email protected]

Please note that only shortlisted candidates will be contacted, thank you.

JAC Recruitment Pte. Ltd.

EA Licence Number: 90C3026

Personnel Registration Number: R22106334

Tan Kher Xin

ROLE PURPOSE (Why do we need this role?)

• Support the full spectrum of HR management and drive the execution of HR strategy which aligns and integrates APAC office with Tidewater business strategy and corporate agenda.
• Management of the key HR functions of all shore-based personnel in the region, comprising Singapore, Indonesia, Brunei and Australia.
• Serve as the regional liaison between corporate and country contact points
• Implementation of a pre-defined HR Plan that proactively addresses all major HR areas; talent acquisition, organization development, performance management, talent planning and career development, leadership development, compensation and rewards, learning, and diversity.
• Drive C&B projects (operational and strategic), ensure salary management and policies are reviewed and implemented in a sustainable manner in line with Tidewater Values
• Manage the administrative aspects to ensure smooth and efficient administrative services are provided in the office at all times.
• Support Company activities regarding quality, health, safety, and environmental policy
• Strong understanding of requirements within the ISO and ISM standards.

ROLE ACCOUNTABILITIES (What is this role responsible for delivering?)

HR Strategy and Leadership Management

• Support and develop HR plans in support of key business needs.
• Provide expert advice and counsel to senior managers on all organization and HR issues.
• Provide on-going performance coaching and feedback to the managers regarding issues of leadership style, communications, and employee interactions.
• Build in-depth knowledge of legal requirements related to the management of employees, reducing legal risks and ensuring regulatory compliance (partnering with the Company’s legal department).

HR Business Partnering & Employee Engagement

• Work with Managers to identify key HR needs, develop appropriate solutions and, as appropriate, deliver appropriate solutions to be offered to the organization
• Manage and resolve complex employee relations issues (which can include conducting objective investigations e.g., harassment claims, unfair dismissal claims etc)
• Assist international employees with expatriate assignments and related HR matters by working with local contacts
• Manage and communicate key HR data to ensure that the accuracy and completeness of the reporting is kept to the highest integrity
• Contribute positively to regional and group initiatives

Organisational Design & Talent Management

• Monitor the implementation of on-going succession and development planning for the organization.
• Manage the development of the training/development strategies to close skill “gaps” between current and future skill set and competencies.
• Develop and administer HR performance management programs, plan, and advise the assigned organization’s management in the carrying out of performance management and HR development plans.
• Consult with the organization’s management in aligning performance management and reward recommendations.
• Regularly monitor and review the organizational design and structure to ensure that the most optimal and cost-effective design of the organization is achieved, ensuring that decision making, accountability, span of control and operating level are right sized.

Compensation & Benefits

• Engage in various C&B surveys and relevant projects to ensure that Tidewater is at the forefront of desired salary position through C&B survey participation, update of salary structures, system data, provision of compensation data and salary position analysis.
• Ensure compliance with local employment regulations.
• Accountable for implementing Compensation & Benefits policies standards, strategies, plans and systems globally and providing advisory and technical support.
• Develop/design common processes and programs aligned to global standards, understanding regional specifics and incorporates into global solutions.
• Critical evaluation of Job Descriptions for existing and new positions within the businesses.
• Review, monitor, and approve programs and documentation, as assigned, to ensure compliance with relevant standards, regulations, and guidance documents.

Operations

• Responsible to work with payroll and HR shared services team to ensure employees life cycle managed end to end
• Prepare and submit payroll instructions for processing as required
• Manage and administer leave management system for all shore-based employees

Training

• Manage and administer training / compliance programmes for all shore-based employees
• Ensure mandatory training programmes for shore-based employees are completed on a timely basis

Office Administration

• Design and implement administrative procedures and policies by monitoring relevant office expenditure.
• Maintain and update office environment and supplies.
• Verify accuracy of supplier invoices and their payment in accordance to agreed terms.
• Review, negotiate and maintain necessary vendor contracts for office maintenance.
• Establish mobile phone issuance procedure, records and inventory.
• Plan and implement office layouts, and equipment procurement including organising and coordinating with vendors/contractors on major office repairs, renovation and maintenance.
• Managing and maintaining records on office/building lease agreement.
• Maintain office entry system for the Singapore office and prepare evacuation plan when necessary.
• Manage Corporate Travel Agent(s) and administer Business Travel Policy for shore-based employees
• Manage the administrative team and provide supervision in their performance.
• Conduct internal audits for shore-based functions and processes

Team Management

• Plan staffing levels and work with Heads of Departments to recruit, interview, select, hire, and employ the right people within budgetary guidelines. Coach, mentor and develop staff, including overseeing new employee onboarding and providing career development planning and opportunities.
• Consciously create an engaging workplace culture that emphasizes the identified mission, vision, guiding principles, and values of the organization. Lead employees using a performance management and development process including goal setting, feedback, and performance development planning.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility, drive accountability and provide regular feedback for continuous improvement.

People Management

• Actively champion professional and transparent communication and behaviour consistent with the Tidewater Values.
• Ensure effective resourcing is achieved in time and on budget and ensure the management of employees tasks and time is balanced and appropriate.
• Set the goals and manage the performance of team and individuals inline with department performance targets through the performance management process.
• Engage employees through coaching, mentoring, two-way communication and use of career and development tools and processes.

QUALIFICATIONS / SKILLS / LICENSES

Education or equivalent experience:

• Strong practical experience in HR process and ability to translate business needs to solutions
• Resourceful and self-driven with a high degree of professional integrity
• Meticulous and demonstrable experience with HR metrics
• Good general knowledge of labour legislations and HR best practices
• Proven track record in recruitment, employee relations, and performance management.
• Degree in a related discipline, HR preferred.
• At least 3 years of management experience or business partnering within the shipping industry is preferred
• Excellent project management and collaboration skills

Skills & Experience:

• Effective communication, leadership, and interpersonal skills: The ability to effectively communicate and collaborate with internal and external stakeholders, foster a positive work environment and promote inclusivity is crucial
• Understanding and facilitating change: Handling challenges, continuous improvement initiatives and change management in a dynamic environment.
• Agility: Ability to work as a team player or independently interchangeably as appropriate in the situation.
• Problem-solving and decision-making skills: Make quick and sound decisions in potentially challenging situations, be adaptable and resilient when faced with conflicting priorities and multiple tasks.
• Commercial acumen: Understanding business aspects of shipping operations is valuable.

• Working Days: 5 Working Days
• Working Hours: 8am - 515pm / 830am - 545pm
• Basic: up to $7500 (depending on experience)
• Location: Changi (Transport provided at Tanah Merah MRT)

Job Description:

• Design, develop, implement and coordinate IT system and policy implementation in adherence to business objective, security standard (includes corporate governance framework for IT and cyber-security) and audit requirement.
• Lead a team to provide IT supports to club operations and introduce new IT technologies to improve operational efficiency.
• Engage and manage vendors on fulfilling Service Level Agreement.
• Plan, manage and control IT budget to achieve cost efficiency.
• Ensure the Club Management System (CMS) is effectively operational at all times.

Requirements:

• Degree in Computer Engineering or Microsoft Certified Professional or equivalent.
• CISSP, PMP and MCSE certifications will be of added advantage.
• At least 3 years of experience in similar capacity
• Ability to manage and synergize team.

To Apply, kindly Whatsapp 8949 4716 and quote <IT Manager>

Jacqueline Neo (R1104548)
The HR Ecology Pte Ltd (13C6391

Your Career

You will work within the  JAPAC GTM Shared Services Business Office team.  In this role, you will help develop, refine, manage and execute GTM initiatives.  You will collaborate with teams across APJ, from individual contributors to senior leaders, and will play an important role in our ongoing growth.

In addition to leading and supporting initiatives, you will help problem-solve - proposing solutions that help us stay the course.

Your Impact

• Structure and break down complex business problems, develop a hypothesis, drive analysis and deliver recommendations

• Performance Analysis: Monitor, analyse, and report on the effectiveness of GTM initiatives using data-driven insights to optimise future strategies

• Work collaboratively across a cross-functional set of stakeholders to gather the right information, pressure test your hypothesis, co-create deliverables, accelerate execution and unlock value

• Project Management: Work closely with the GTM Strategy and wider Business Office team to ensure our initiatives are executed at scale

• Problem solve: Turn challenges into opportunities through problem solving

• Develop and present high-quality recommendation and deliverables (GSlide, GSheet, PPT, Word, etc.) for executive level consumption

• Drive change across the organisation and be willing to wear multiple hats (initiative development, project management and execution) to do it what it takes to “move the needle”

• Stay up-to-date with market trends, customer feedback, and competitor strategies to adjust growth initiatives and stay ahead in the market.

• Well Established Company
• Basic $6000 to $7000 + AWS + VB
• Working location: Hougang
• Working hours: Monday to Friday (8:30am to 5:30pm)
• BIPO Human Resource Management System

Job Responsibilities:

The Human Resources Manager is responsible for the whole spectrum of human resources tasks, including recruitment, on-boarding, coaching, performance management, compensation & benefit, employee engagement and compliance initiatives. Be leading a HR/Admin team, you shall act as a business partner to provide quality HR/Admin support to optimise people, structure, policies and processes in line with business’ objectives.

• Manage monthly payroll process as well as salary reviews and bonus payments, ensuring alignment with staff work performance. Ensure compliance and timely submission of monthly CPF and Tax filings for all employees.
• Liaise and correspond with various government and statutory boards for all HR-related issues, including surveys, e-submissions, and employee statistics for government reporting.
• Oversee the full cycle of recruitment activities, lead efforts to hire and onboard new employees for vacant positions, and conduct new employee orientation.
• Lead and facilitate performance management systems for performance appraisals, annual increments, dispute handling, and talent retention
• Manage the employment exit processes and conduct exit interviews to identify the reasons behind employee separations.
• Develop employee relations practices that foster engagement, enhance morale, and provide management direction and counselling regarding policies, and procedures.
• Continuously review HR policies, procedures, and the company handbook to align with the labour legislation and future business needs, while maintaining a competitive pay and benefits structure to enhance productivity and process efficiency.
• Investigate workplace accidents and prepare reports for the insurance carriers.
• Manage the HR/Admin team to provide general support, including supplies, office equipment, and facilities maintenance
• Co-manage the maintenance of office premises maintenance including lease agreement and usage.
• Renew company insurance policies, including business risk coverage, office buildings, and employee wellness programs.
• Perform any other duties assigned by management

Requirements:

• Familiar with and possesses strong knowledge of Employment Act, Singapore Labour Laws and Legislations.
• Experience in handling BIPO Human Resource Management System is preferred
• A team player with good written and verbal communication skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

Service Delivery Manager (CyberSecurity)/ Customer Manager

Responsibilities:

• Strong in handling Service Delivery Management/ Customer Management
• Experience in providing Services and Solutions on CyberSecurity Management.
• Technically inclined in handling Service Delivery and supporting Customer Management.
• Manage the performance of services and ensure that Service Levels are met.
• Engaging the customer and/or vendors to ensure the smooth delivery of services when required
• Communicate and liasing with clients, stakeholders and vendors.
• Provide consultation and advisory on CyberSecurity Solutions.

Requirements:

• Demonstrated strong experience in handling Service Delivery Management/ Customer Management.
• Experience in providing CyberSecurity Services and Solutions to customers.
• Strong knowledge of CyberSecurity.
• Relevant Cybersecurity Certifications such as CISM, CISSP, GCIH, GNFA, CCSK, CRIST will be an added advantage.
• Familiar with Kill Chain methodology, MITRE Att&ck, NIST Cybersecurity Framework, ISO 27001 and etc.
• Minimum 3 years of experience in customer success roles or experience in a cybersecurity operation center
• Good in Service Delivery and Customer Management.
• Experience in handling Service Level Agreement (SLA).
• Possess Government or System Integrator Consulting domain.
• Experience with contract and vendor management.
• Possess Diploma or Degree in relevant field.
• Only Singaporean applys.

If you feel that you have the skill-sets that we are looking for, please apply in-confidence with an updated MS Word Resume to [email protected]

We respect your privacy and all communication will be treated with confidentiality.

*Only shortlisted candidate will be notified.

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

The client that we are partnering with is a prestigious bank that is well known for their personalised wealth management services.

Job Description

• Relationship building with high net worth (HNW) clients
• Understand the financial goals of HNW clients and offer wealth management solution such as insurance, leverage products, structured products and investment products to help them protect & grow their wealth
• Provide excellent customer service and banking experience
• Regularly send customers information relating to market movements and trend analysis on the financial products that they have purchased and present new and suitable opportunities to customers
• Engage in networking and marketing campaigns to increase customer base
• Comply with all regulations and controls as set by the Bank and external regulatory authorities

Skills and experience required

• Minimum 2 years of sales experience
• Effective communication skills
• Analytical and logical thinking

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597

Tescom is an IT consulting firm providing a range of professional services in functional testing, automation testing, cyber security testing, performance testing, independent IT auditing, usability testing, resource augmentation, IT support and training.

We are looking to hire an IT Audit Manager to join us in an exciting project.

Responsibilities

1. Lead and manage the audit activities of an IT software project, ensuring alignment with organizational goals and industry best practices.

2. Develop comprehensive IT audit plans, checklists and methodologies tailored to software project requirements.

3. Assess IT systems, applications, and processes for compliance with internal policies, regulatory standards, and security protocols.

4. Collaborate with project managers, developers, and stakeholders to identify and mitigate project risks.

5. Produce audit findings reports, and actionable recommendations.

6. Provide leadership and mentorship to audit team members, fostering a culture of excellence and continuous learning.

7. Act as a liaison between the audit team and the client, ensuring a smooth audit process and effective communication.

Qualifications & Experience

1. Bachelor’s degree in Information Technology, Computer Science, Accounting, or a related field.

2. Professional certifications such as Certified Information Systems Auditor (CISA), or equivalent would be advantageous.

3. At least 8+ years of experience in technology projects.

4. At least 5+ years of experience in IT auditing, governance or compliance.

5. At least 2+ years in a leadership role.

6. Strong understanding of IT project management methodologies (e.g., Agile, Waterfall) and software development life cycles.

7. Excellent analytical, problem-solving, and decision-making skills.

8. Exceptional written and verbal communication skills, with the ability to present findings to technical and non-technical audiences.

9. Demonstrated ability to work collaboratively in cross-functional teams and foster stakeholder relationships.

About ItsRainingRaincoats:

ItsRainingRaincoats is a Singapore charity that aims to build bridges of integration between migrant workers and residents of Singapore. We work to improve their welfare and believe that their seamless integration into our community will benefit not just our migrant workers but Singapore as a whole.

About inspIRRe Store:

inspIRRe is a first of its kind FREE store in Singapore located at 217 Henderson Road. Male migrant workers on Work Permits can pick up essential items such as clothes, toiletries, bags, snacks, and electronics for free!

Role Overview:

As a weekend Store Manager, you will step in as staff to attend to the InspIRRe store over weekends to ensuring smooth operations.

Your responsibilities will include:

• Assisting migrant workers with their bookings and requests
• Assigning and overseeing volunteers' tasks, such as organizing donations, answering worker and donor queries
• Record workers shopping in real time for social media posts
• Processing of distribution of in-kind donations

Commitment:

A 7 hour shift from 10:00 am to 5:00 pm - Saturday and Sunday

KEY ACCOUNTABILITIES

• Oversees and plays an integral part in the development and implementation of CX strategy and plans, ensuring all areas of the business from product proposition development, digital and channel services, sales and marketing, branding and communications, customer communications and contact points, claims and operations are interrelated and integrated to relay one seamless CX.
• Champions the Voice of Customer (VOC) programme and feedback is collected, analysed and disseminated into the business for consideration / execution and delivery.
• Manages the ongoing synthesis of relevant Customer data, business analytics and intelligence, to increase effectiveness and efficiency, vision and principles and uplift CX and Customer Loyalty.
• Designs and develops best in class digital customer experiences across all technology driven interfaces.
• Manages all user experience, working with IT to ensure simplicity of all front end design, and that the customer is at the heart of all design.
• Manages customer communication touchpoints including but not limited to service & customer information emails, app communications, Chatbot & LiveChat.
• Manages the Service Call Centre, ensuring customer service levels are kept above industry benchmarks. Further, the role ensures the right protocols/procedures for front-line facing employees to enhance the customer experience.

QUALIFICATIONS / EXPERIENCE

• Bachelor’s or master degree in business, marketing, communications, public relations or related field.
• A 10+ year career, preferably spanning both line and staff functions, with demonstrable operational and public-facing results.
• Proven experience in transforming customer operations and services, leading to measurable improvement in the end-to-end customer experience, preferably along with a reduction in related expenses.
• Experience influencing large customer-facing teams with metrics that demonstrate improvements in both customer satisfaction and cost management.

KNOWLEDGE & TECHNICAL SKILLS

• Ability to oversee customer research and analysis, able to develop, implement, and cause adjustment to functional strategies and plans to ensure competitive pricing, customer satisfaction, innovative product development.
• Experience managing Voice of Customer Programs
• Ability to oversee the development and initial implementation of UX opportunities that meet the growth objectives of the business.
• Ability to manage performance data, analyse and report results e.g. NPS, CXI and recommends/takes corrective actions to ensure the achievement of mission and CX objectives.
• Ability to people manage and lead a large team as well as projects
• Strong digital know how

• Manage and coordinate the project effectively
• Manage and direct site staff (i.e. senior engineers, engineers, supervisors, etc.) in the project management of the NSC civil contracts (including other supporting Contracts);
• Assist in leading the supervision personnel, including Resident Engineer (RE) and Registered Technical Officers (RTOs) in the supervision of the project to ensure compliance with drawings/specifications, approved work methods and authorities’ requirements;
• Assist in managing the Contractor on the construction of the project, including but not limited to monitoring submissions by the Contractor and clearances from the other consultants and relevant authorities;
• Evaluate the Contractor’s proposed programme of works and recommend any adjustments where necessary;
• Maintain and keep up-to-date all project-related information in the Authority’s portal;
• Establish the quality management system, safety and risk management, time management, cost planning and management system for the construction activities;
• Co-ordinate/approve corrective actions and monitor the actions taken;
• Identify/solve site problems. To liaise and coordinate with the Contractors, and the Authority’s team (including the chairing of regular meetings) to ensure timely resolution of all site problems;
• Conduct on-site joint verification of Contractor’s progress payment with the Authority’s team;
• Co-ordinate services laying and utility diversion works to ensure timely completion;
• Ensure the safety and quality of works and monitors the performance of environmental control measures, earth control measures, site safety measures, and housekeeping on-site and initiate preventive/corrective actions;
• Ensure that the Contractor delivers works to the requirement of the Authority and within the Contract period;
• Ensure that site records of all variation orders and Instructions are properly documented;
• Ensure proper coordination between other Contracts and authorities. Ensures an efficient Viaduct, Civil & structural and Geotechnical design is achieved in accordance with Design Criteria and relevant standards;
• Liaise with internal and external parties on all Viaduct, Civil & Structural and Geotechnical design matters and advises and assist the NSC’s PRPM/SPM/PM in all project management matters;
• Assist in investigating and liaising with the public and the relevant authorities for public feedback;
• Train, manage and provide leadership to the site supervisors in supervision and site management work, including the keeping of proper and accurate records;
• Prepare and update project progress reports regularly and carry out presentations whenever required;
• Identify potential or actual causes of delay and discuss with Contractors to take preventive or remedial actions;
• Respond to all emergency matters, such as fire and accidents, at the site during or off working hours;
• Work with the Authority’s team to project monthly construction progress;
• Manage the progress of precast components workshop drawings production, submission and approval. Also manage the mould adequacy and progress of mould fabrication, precast components production and delivery to ensure no delay to the progress of works;
• Ensure implementation of effective Noise Management and Public Communication Plan
• Carry out administrative works pertaining to the management of the project including but not limited to official attendance and minutes or notes taking in all meetings

Job Requirement

• Minimum Degree in Civil and Structural Engineering
• Minimum 8 years relevant experience in a project/construction environment, with at least 3 years experience in viaduct and /or flyover construction
• Proficient in relevant software programmes for planning and project work
• Strong leadership qualities with good analytical and communication skills
• Experience in civil/structural / geotechnical design will be an advantage

We're looking for an Experienced and Dyanmic Area Manager who has experience in leading outlets for F&B.

• Provide leadership, coaching, consulting and support Assistant Operation Manager’s direction to the assigned 6 to 8 food service stores, in order to maximize the long-term sales and profit potential.
• Builds a positive business relationship with Store-In-Charge and Team.
• Responsible for ensuring outlets' Safety & Quality, Service, Cleanliness within standards.
• Supports, coaches and consults to ensure that all assigned food service stores are adequately staffed to maximize sales potential, operational efficiency and turnover among all stores employees is reduced.
• To follow up and lead the teams to meet outlet's Monthly Sales and New Product Promotion Targets.
• Consults and is accountable for creating a positive work environment while working shoulder-to-shoulder with the Direct Supervisor and Store Teams to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Hold Monthly Area Meeting with all Store-In-Charge to accountable for business results.
• Other duties as assigned.

Cloud Program Manager

Our client a Global Tech Company is seeking a Business Program Manager to join the APAC Customer Success Strategy Team in Cloud to help with highly strategic programs. You will be responsible for managing your workstreams/project execution and providing your business management expertise to business leads and peers within the Asia Pacific region.

Responsibilities:-

• Reports to the APAC Business Strategy Leads for Customer Success and fully oversee all elements of program execution and reporting for APAC. Have a high degree of professionalism, autonomy, reliability, attention to detail, efficiency and follow-through with any responsibilities in your scope,
• Be the regional APAC contact point for program topics, including with the regional teams at the target partner, Represent the APAC team in global meetings and collaborate with regional business leaders and their teams.
• Manage the acceptance of APAC customers into the program, own the list, oversee execution of program activities against those customers and report on status and success.
• Co -build region specifics program land package (messaging, value prop, executions guidance, readiness guidance etc.)
• Support Area SCRUMs and tracking for program engagements (coordinate technical execution & unblocking track execution against RISE pipeline) help accelerate/unblock customers and partners.
• Collect technical feedback across APAC, consolidate globally to priorities customer success, global partner success and engineering efforts.
• Facilitate post-migration transitions for the field and partner team, including transition to additional roadmap work.
• Contribute to readless, communications/awareness plan for regional and global program scope + capabilities, and evolution of program.
• Create and provide updates to leadership on WoW/MoM progress: provide updates to executive business review.
• Manage, review, organize and monitor RoB rhythm and follow through with team members related to task.
• Coordinate cross-project activities and ensure documents is current
• Experiences/base understanding of Azure, ADO (Azure/DevOps) etc.
• Engage with regional field & internal stakeholders worldwide: mange internal & external meetings, communication and effective project execution
• Ability to take details meeting notes and convey them in a concise fashion to senior stakeholders; as well as communicate statues of action and follow-up on open/ask, on a consistent basis.
• Can work independently, drive task autonomously, and need little directions/exhibits capable proactivily.
• Assess and iterate on project performance; connect regularly with internal teams to review best practices and find efficiencies
• Resolve project and workstream priories with stakeholders

Requirements:

• 8+ years of high impact Program Management experiences that includes ability to perform tactical duties while interacting with all layer of management at large organizations.
• 5+ years Program/Process Management
• 3+ years Change Management
• SAP Product knowledge
• PowerBi & Visio skills
• Cloud experience or ERP/SAP knowledge is a MUST have.
• Very strong English language skills required, and Japanese would be a strong preferred

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

After incubating 12 unicorns and hundreds of startups, BLOCK71 is redefining the ways we support and interact with founders and the startup ecosystem at large. BLOCK71 Group Marketing was created in response to this: to enhance internal marketing capabilities, to refresh BLOCK71's brand resonance, and to co-create new propositions for the global startup community.

Duties and Responsibilities:

• Brand Management: Interpret the central brand guide and guide country teams in its application across organic and paid channels. This means having a solid understanding of how media planning works and being strong in performance analysis to optimise for the best results.
• Content Creation: Develop content customised to the unique traits of each platform. For example, a LinkedIn post should 'feel' different from a newsletter; a press release should be different from a message blast to our founders community. In other words, possess sensitivity to media consumption patterns and have a knack for adaption.
• Industry Insights: Be in tune with the latest developments of the startup world and advise Group Product on the best ways to structure output so that BLOCK71 remains at the forefront of meeting founder needs.
• Budget Management: Manage the marketing budget effectively, ensuring optimal allocation of resources to achieve marketing objectives.

Qualifications

The role is best suited for an analytical and creative individual who enjoys approaching things from different angles and come up with innovative ways to capture the public's attention.

This person writes well, conceptualises well and is conversant with different communications channels. He/ She functions well in a fast paced environment, where change is constant, and is able to grasp business needs well, and is able to quickly adapt marketing activities to suit changing market trends.

A marketer who understands that marketing is more than just communications, but also advocates for a seat at the product development table.

Technical competencies

• Degree with miminum of 5 years experience in marketing, preferably in startups, startup ecosystem
• Proven experience in regional marketing and brand campaigns
• Strong business acumen and solid understanding of the startup development landscape of Singapore
• Excellent communication, leadership, and analytical skills
• Expert in optimising online and offline marketing channels

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

• Leading firm in building management and consultancy services
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Manage a team of property officers and technicians on daily works carried out in few shopping malls and overseeing their daily operations.
• Liaise with and supervise contractors, recommend and implement improvement works, attend to feedback, complaints and services requested by the clients.
• Handle matters relating to tenancy and lease management, advertising and promotions management etc.
• Prepare and submit management reports to the Client.

Requirements:

• Degree in Real Estate Business/Facilities Management /Project and Facilities Management /Engineering or equivalent
• Minimum 2 years of relevant experience in leading a team in managing commercial properties/retail mall.
• Possess Fire Safety Manager certification
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Good communication and interpersonal skills

Working Hours: Mon - Fri (8.30am-6pm)

Working location: Woodlands

Salary: Up to $6,000 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

The Store Manager is responsible for overseeing store and stewarding operations, with a primary focus on ensuring the packing department is efficiently managed and maintaining operational standards. This role requires a hands-on leader to manage staff effectively, streamline packing workflows and maintain quality and productivity in operations.

Responsibilities

Operational Management

• Ensure smooth daily operations and compliance with company policies
• Oversee the packing department to ensure orders are accurately and promptly prepared
• Maintain a clean, organized, and well-presented store environment
• Collaborate with other departments and streamline workflow

Packing Department Management

• Supervise and support the packing team to maintain order accuracy, speed, and quality
• Monitor inventory levels of packing materials and coordinate for timely replenishment
• Implement effective workflows to optimize packing processes and reduce errors

Team Management

• Recruit, train, and develop store team members, fostering a motivated and high-performing team
• Schedule staff to meet business needs while adhering to labor budget
• Conduct performance reviews, set objectives, and provide constructive feedback

Requirements

• Minimum 3 years of working experience preferably in a managerial role in a Food & Beverage industry
• Ability to inspire, lead, and develop a team
• Skilled in managing workflows, particularly within store and packing operations
• Effective in handling operational challenges with a solution-oriented approach
• Excellent written and verbal communication skills
• Flexibility to work weekends, holidays, and varied shifts as needed

Whatsapp 91834574 for more information