Supplier Scouting (20%)
- Support potential supplier scanning.
- Support project documentation and presentation.
- Liaise with various departments/divisions on information gathering.
- Research of free trade agreements within ASEAN.

System Data & Contracts Maintenance (30%)
- Support in ensuring data quality on various purchasing tools.
- Prepare contract documents with suppliers and route for signatures.

Purchasing Support (20%)
- Provide support to other business functions with regards to enquiries about pricing, master data 
maintenance.
- Ensure documents / approvals are in place for Mitigation checks.
- Preparation and sending of mass communications to suppliers.

Purchasing Quality (30%)
- Support team members in the ISIR by checking documents for accuracy and requesting technical 
information (test reports, drawings) from suppliers.
- Create and implement Engineering Change Notifications for the ASEAN region to approve changes of 
products, manufacturing processes, materials or packaging.
- Support in releasing new products and maintaining related internal processes and systems.
- Assist investigations of customer complaints.
- Update system for certificates, audit reports, etc.
- Assist problem solving with suppliers.

• Local well-established manufacturing company
• Basic Up to $2600 (depends on experience)
• Permanent role with 14 days A/L+ AWS+ Bonus+ Increments
• Location: Ang Mo Kio
• Mon – Fri / 9am - 6pm **Work-life balance
• **On-job training provided
• **Friendly working environment

Responsibilities:

• Inspection of incoming raw materials, in-process & final product quality control
• Perform lab tests
• cGMP & ISO documentation
• Manage licenses renewal

Requirements:

• 0-2 years experience
• With Diploma in Chemistry related field

For consideration, kindly submit your CV by clicking “APPLY Now” or email to mtc007@mtcconsulting.com.sg

**Only shortlisted candidate would be notified**

Teo Hui Yee R22105757

Responsibilities:

• Manage internal and external excursions (MRB or Quality Claims).
• Oversee customer data reporting.
• Conduct quality-related training sessions.
• Support customer surveys and audits.
• Lead continuous improvement activities.
• Perform other ad hoc duties as assigned.

Requirements:

• Degree in Engineering or equivalent.
• Preferably knowledgeable in Statistical Process Control (SPC) and statistical techniques.
• Auditing experience is a plus.
• Understanding of system flow and databases is an added advantage.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

The Nursing Quality Clinical Instructor is responsible for delivering high-quality education and training to nursing staff, ensuring adherence to best practices in patient care and nursing standards. This role involves mentoring, evaluating clinical competencies, and fostering a culture of continuous improvement in nursing practices.

Key Responsibilities:

• Education and Training:Develop, implement, and evaluate nursing education programs that enhance clinical skills and knowledge.
  Conduct regular training sessions, workshops, and seminars for nursing staff on quality improvement, patient safety, and evidence-based practices.
  
• Clinical Mentorship:Provide hands-on clinical instruction and mentorship to nursing staff, guiding them in delivering high-quality patient care.
  Conduct competency assessments and evaluations to ensure staff proficiency in clinical skills.
  
• Quality Improvement:Collaborate with nursing leadership to identify areas for quality improvement and develop strategies to address them.
  Participate in the development and implementation of quality assurance initiatives, policies, and procedures.
  
• Monitoring and Evaluation:Monitor nursing practices and outcomes, utilizing data to inform decision-making and drive improvements.
  Prepare reports on training outcomes, competency evaluations, and quality metrics.
  
• Collaboration:Work closely with interdisciplinary teams to promote a culture of quality and safety across the hospital.
  Serve as a resource for nursing staff regarding clinical best practices and quality improvement initiatives.
  

Qualifications:

• At least an Advanced Diploma in Nursing
• Minimum of 3-5 years of clinical nursing experience, with a focus on quality improvement or education.
• Previous experience in a clinical instructor or nurse educator role is highly desirable. SSN may apply for this position.
• Possess a valid SNB.
• Strong clinical knowledge and expertise in nursing practices.
• Excellent communication and interpersonal skills, with the ability to inspire and motivate others.
• Proficient in data analysis and the use of quality improvement tools.
• Ability to work collaboratively in a team-oriented environment.
  

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Location : Serangoon North Avenue 4 S555852

Working hours : Mon-Fri

Quality Manager/ Up to 12K + AWS + VB

Roles & Responsibilities

The primary responsibility of this position is to provide leadership for all Quality Assurance & Control matters.

This includes:

• Assuring consistent quality of production by developing processes and enforcing compliance to ISO 13485 quality system.
• Validating the production & inspection processes and maintaining validation status
• Managing the records for Quality Inspection, Quality Control, Calibration, QA Lab equipment, Training Resources, ERP Quality Module and Quality System Documentation.
• Managing a team of Engineers, QA Technicians & Quality Inspectors

The incumbent reports to the Site Leader, Singapore and Global Head of Quality.

Roles & Responsibilities

Quality System Management

• Manage and maintain the site's quality management system (QMS) in compliance with ISO 13485 and ISO 9001 and applicable regulatory standards.
• Key stakeholder in ERP in Quality Module and DMS of site
• Ensure that the QMS effectively supports all manufacturing and operational processes, resulting in consistently high-quality product outputs.

Quality Operation & Lab Management:

• Oversee the day-to-day operations of the quality control and assurance, ensuring proper procedures and outcomes that consistently align with product specifications.
• Manage a team on quality inspection and establishing protocols fulfilling both internal, external customers.
• Develop and enforce rigorous lab testing protocols to maintain stringent quality and safety standards.

Capital Expenditure Planning and Equipment Management:

• Plan and manage capital expenditure for quality-related equipment in production to support ongoing and new operations.
• Site calibration SME and coordinator for both internal and external calibration.
• Ensure timely maintenance and calibration of quality equipment to maintain operational efficiency and compliance with industry standards.

NPI and quality engineering:

• Ensure compliance with new and pre-existing product requirements.
• Key stakeholder in new product development including qualification to production readiness.

Global Quality:

• Working with Global Head of Quality to drive Global Quality Plan
• Working with peers in Global Quality to drive strategic global initiatives, ensuring cohesive quality management across Sites

Regulatory Compliance and Auditing:

• Oversee readiness for all internal and external audits, including customer audits and third-party regulatory audits.
• Lead the preparation and submission of documentation required for regulatory compliance in all markets where products are distributed.
• Develop and implement strategies to manage and reduce compliance risks.

Supplier Management and Incoming Quality Control:

• Oversee supplier quality management, conducting audits and addressing issues to ensure supplier compliance with quality standards.
• Develop and maintain strong relationships with suppliers to ensure continuous supply chain improvement and adherence to quality specifications.

Quality Improvement Initiatives:

• Identify opportunities for process improvements and lead quality improvement projects to enhance manufacturing efficacy and product quality.
• Drive the transformation towards a paperless factory to enhance operational efficiency and data integrity.
• Implement Statistical Process Control (SPC) to monitor and control quality during manufacturing processes.
• Utilize digital tools and methodologies such as Six Sigma and lean manufacturing to improve productivity and product quality.

Team Leadership and Development:

• Manage and lead a team of skilled quality engineers and technicians, providing strategic direction, training, and development.
• Foster a culture that prioritizes quality and compliance through continuous training, learning and development programs, and succession planning.

Stakeholder Engagement and Reporting:

• Align with the global quality function on strategic global initiatives, ensuring cohesive quality management across the organization.
• Collaborate closely with manufacturing, R&D, and supply chain departments to ensure alignment on quality standards and to address quality issues promptly.
• Report on quality metrics and KPIs to senior management, providing insights and recommendations for ongoing quality enhancements.
• Communicate effectively with customers and regulatory bodies regarding product quality and compliance issues.

Complaint and CAPA Handling:

• Lead the investigation and resolution of non-conformance issues and product incidents, identifying root causes and implementing corrective actions.
• Manage the customer complaint process, ensuring all complaints are addressed promptly and effectively.
• Lead the development and completion of 8D reports, ensuring thorough documentation and effective resolution of issues.
• Oversee the implementation of corrective and preventive actions (CAPA) to eliminate the causes of potential non-conformities or issues, preventing their recurrence.

Environmental Health and Safety (EHS) and Sustainability:

• Support the development, implementation, and enforcement of an EHS policy, complying with all legal and corporate policies.
• Assist in fostering a culture of safety responsibility, providing ongoing training and resources to ensure a safe and healthy work environment.
• Support the establishment and execution of site ESG goals in alignment with global sustainability roadmap, ensuring the site contributes effectively to broader corporate sustainability targets.

Qualifications

• Bachelor’s in Engineering or Science / Master’s in Engineering or Science
• Extensive experience within a manufacturing environment with a thorough understanding of ISO 13485 and ISO 9001.
• Six Sigma certification and/or ASQ certified Quality Engineer

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected]or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lee Jia Chian (Jayleen)
EA Personnel Reg No: R24124361

1. Production Quality Monitoring: Assist the QM & PD Executive in overseeing and maintaining production operations to comply with GMP, HACCP, ISO 9001, and ISO 22000 standards.
2. Food Safety and Quality Support: Ensure food safety and quality control for production processes, incoming inspections, and other QA/QC activities throughout manufacturing.
3. Routine Quality Checks: Perform regular QC inspections in alignment with the documented HACCP Plan and Procedures.
4. QA Hold Management: Manage product on-hold activities, including sorting and releasing withheld items.
5. Critical Control Points Monitoring: Oversee the implementation of CCPs according to HACCP and ISO standards.
6. Calibration Support: Assist the QM & PD Executive in conducting equipment calibration as per established procedures.
7. Complaint Handling: Aid in evaluating complaint and retention samples to identify root causes.
8. Laboratory and Area Management: Help manage the QC laboratory, chillers, sample retention, and QA hold areas, ensuring cleanliness and compliance with 5S standards.
9. Safety Compliance: Ensure all employees adhere to food safety and worker safety practices.
10. Sample Collection: Collect product samples for the product retention program.
11. Documentation: Accurately record and file all relevant logs and documentation.
12. Testing: Conduct microbial and pH testing for finished products and raw materials, recording results.
13. Incoming Material Testing: Perform quality checks on incoming materials, such as soybeans and packaging, and review Certificates of Analysis (COAs).
14. Chemical Preparation: Prepare chemical solutions for production use.
15. Swab Testing: Conduct swab tests to verify equipment cleanliness and worker hygiene.

Requirements:

1. Diploma in Food Science and Technology, Biotechnology, Chemistry, Microbiology, or a related field.
2. Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
3. Willingness to perform hands-on laboratory testing and product evaluations on the shop floor.
4. Strong written and verbal communication skills.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

• Well Established Medical Technology Company
• Basic $3300 to $3600 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Good to have experience in QMS role in a Medical Device Company

Job Responsibilities:

• Responsible for QMS document control, including document implementation, distribution, retrieval, obsolescence, archiving and maintaining the QMS document mater list, obsolete list, distribution list, training matrix and etc
• Responsible for reviewing content of QMS documents to comply to QMS document requirements
• Assist in conducting line audits to ensure operations and quality control adhere to the controlled WI/PWI/EWI and inspection criteria
• Ensures timely completion of DHR records in compliance with GDP / data integrity requirements
• Conducts New Employee induction training on QMS awareness and document and records control requirements
• Responsible for calibration activities, including measurement equipment numbering assignment, updating of calibration master list, liaising with calibration suppliers for measurement equipment calibration. Review and maintain calibration certificates, tracks equipment identification and calibration status and manage the updates of for reference or out of service equipment as well as equipment list update etc.
• Support internal audit, external audit, and customer audit, responsible for working with relevant department on document preparation and review of documents for audits.
• Supports quality department document (procedure, WI/EWI/PWI, forms) drafting, updating and review.
• Responsible for routine 5S checks and identifying gaps and opportunities for continuous improvement.
• Any other duties as assigned on an as-needed basis.

Requirements:

• Diploma or above
• Proficient in Microsoft Word, Excel, PowerPoint
• Good to have experience in QMS role in a medical device company.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Develop and manage patient safety incident frameworks, conduct investigations, and analyze incident data.
• Implement and coordinate patient safety programs, including safety reviews, committees, and campaigns.
• Identify safety risks, design preventive measures, and collaborate with clinical risk management for improvements.
• Provide training, create resources, and facilitate knowledge-sharing to enhance organizational capabilities.
• Offer administrative support to safety committees and collaborate with stakeholders for quality improvements.

Requirements:

• Minimum Degree in Nursing, Social Work, or Allied Health disciplines.
• 0–4 years of relevant healthcare experience, especially in patient safety or clinical quality improvement.
• Proficient in MS Office applications; knowledge of basic statistics is advantageous.
• Demonstrates strong organizational, analytical, and communication skills; meticulous and proactive.
• A good team player with the ability to work independently and engage effectively with stakeholders.

Interested candidates who wish to apply for the advertised position, please click on “Apply Now”. Alternatively, you may email us an updated copy of your resume (Attn: HUEY) for a confidential discussion.

Job Code: HUEY

EA Reg No: R24122358 (YEO HUEY CHEEN)

EA License: 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a QA Engineer to join their team, in hopes of developing the current high performing team. They are located in the West.

Job Responsibilities

• Responsible for the designing and evaluating processes, mechanisms, and equipment used in inspection and testing.
• Responsible for root cause analyses of incidents that necessitate corrective actions.
• Responsible for quality assurance tests and statistical analyses to assess control levels and manage risks related to product quality
• Ensuring that corrective measures and deviations meet with the standards
• Responsible for the creating and executing methods and procedures for whole process of production equipment (e.g. the inspection, testing, and evaluation of the products).

Requirements

• Min Diploma/Degree in engineering or equivalent
• Min 3 years’ relevant working experience in Quality Management
• Certified in API Q1, Q2, ISO and other relevant auditor would be advantages.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

[12 months contract, renewable]

We're seeking an experienced Automation QA Engineer to design, develop, and maintain automated test frameworks and scripts for our software products. The ideal candidate will work closely with developers and product managers to ensure high-quality software delivery.

Key Responsibilities:

• Develop and execute automated test scripts using industry-standard tools

• Design and implement test automation frameworks

• Collaborate with cross-functional teams to identify test requirements

• Analyse test results and report defects

• Continuously improve automation processes and methodologies

Requirements:

• Bachelor's degree in Computer Science or related field

• 3+ years of experience in software QA automation

• Proficiency in scripting languages (e.g., Python, JavaScript)

• Experience with test automation tools (Selenium)

• Strong understanding of software development lifecycle

• Excellent problem-solving and analytical skills

Preferred Skills:

• Knowledge of CI/CD pipelines

• Experience with API testing and performance testing

• Familiarity with Agile methodologies

• Familiarity with OutSystems environment and setup

• Well Established Medical Technology Company
• Basic $3300 to $3600 + AWS + VB
• Excellent Welfare and Benefits + Career progression
• Working location: Boon Lay
• Good to have experience in QMS role in a Medical Device Company

Job Responsibilities:

• Responsible for QMS document control, including document implementation, distribution, retrieval, obsolescence, archiving and maintaining the QMS document mater list, obsolete list, distribution list, training matrix and etc
• Responsible for reviewing content of QMS documents to comply to QMS document requirements
• Assist in conducting line audits to ensure operations and quality control adhere to the controlled WI/PWI/EWI and inspection criteria
• Ensures timely completion of DHR records in compliance with GDP / data integrity requirements
• Conducts New Employee induction training on QMS awareness and document and records control requirements
• Responsible for calibration activities, including measurement equipment numbering assignment, updating of calibration master list, liaising with calibration suppliers for measurement equipment calibration. Review and maintain calibration certificates, tracks equipment identification and calibration status and manage the updates of for reference or out of service equipment as well as equipment list update etc.
• Support internal audit, external audit, and customer audit, responsible for working with relevant department on document preparation and review of documents for audits.
• Supports quality department document (procedure, WI/EWI/PWI, forms) drafting, updating and review.
• Responsible for routine 5S checks and identifying gaps and opportunities for continuous improvement.
• Any other duties as assigned on an as-needed basis.

Requirements:

• Diploma or above
• Proficient in Microsoft Word, Excel, PowerPoint
• Good to have experience in QMS role in a medical device company.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our Quality group ensures every single material inside our products is manufactured, processed, tested, packaged, stored and distributed aligned with our incredibly high standards of quality and meets all regulatory requirements. Partnering across our internal manufacturing facilities, external contract manufacturers and suppliers we create an interdependent global manufacturing network committed to deliver a compliant, reliable supply to customers and patients on time, every time, across the globe.

WHAT YOU WILL DO

Reporting to Senior Manager, Quality Control, you will be responsible for, but are not limited to:

1) Provide change control oversight for Supplier, Manufacturing, Engineering, Warehouse, Incoming Laboratories and Finished Product Laboratories in Pharm or API plants.

2) Provide Quality Operation related impact assessments for change controls. 3) Review and approve supplier, manufacturing, warehouse, facilities, utilities and analytical change controls.

4) Plan, material control for the incoming material and final product release which are impacted by change controls.

5) Review and approve validation protocols, reports and other validation related documents for manufacturing equipment’s, HVAC & utility systems, lab chambers.

6) Review and approve validation documents in compliance with validation requirements.

7) Partner with other site QA and change owner / project lead to complete the change control/project on time.

8) Support site management in continuous improvement efforts in streamlining change control practices for efficiency, consistency and compliance, e.g. Accelerate or Hoshin.

9) As a subject matter expert, be able to respond to enquiries related to QA and projects and approaches during internal and external audits and inspections, and work on audit responses and follow-up actions as needed.

10) Any other duties assigned by the manager.

WHAT YOU SHOULD HAVE

To be successful in this role, you should have good knowledge on cGMP, GDP and Quality Assurance and change control. Be passionate about teamwork and knowledge sharing, and proactive on continuous improvement. Other pre-requisites and attributes include:

1) Possess a Bachelor’s degree in Chemistry/Chemical Engineering or related Sciences, with a minimum of 3 years of experience in QA position in pharmaceutical or related industry.

2) Good knowledge and understanding of GMP and data integrity requirements. Good coaching, communication and interpersonal skills.

3) Demonstrate the ability to actively seek opportunities to continuously improve and simplify processes and procedures.

Other Personal Attributes:

• Self-motivated
• Independent
• Team Player
• Highly Approachable

WHAT YOU CAN EXPECT

• Limitless opportunities across various areas in Manufacturing; well-structured career path
• A state-of-the-art facility that delivers solution to its customers world-wide

Job Descriptions :

• Leadership and Coordination: Spearhead the delivery of Quality work scopes ensuring seamless coordination among stakeholders and compliance with applicable requirements. You’ll work alongside functions such as Package Mgmt, H&S, Engineering, Construction, Supply & Expediting, Commissioning, Project Controls, Contract Management, Legal, and Procurement.
• Quality Management: Drive project to completion on time, within budget, and to the highest quality and HSE standards. Develop and maintain project Quality schedules, budgets, and forecasts, contributing directly to Company’s Renewable strategy. Ensure compliance to Project Quality requirements are met.
• Design and execute a comprehensive strategy that integrates quality management with sustainability goals to support growth objectives
• Supervise, coach and engage the Quality team to strive for excellence, to deliver solutions that meet high-level quality standards
• Continuously improve customer satisfaction by handling customer complaints promptly and professionally
• Ensure products meet quality standards before reaching customers.
• Oversee all new product development procedures, ensuring that sustainability considerations and internal controls are integrated from the beginning.
• Risk Management: Effectively manage project risks, specifically those intrinsic to the offshore wind industry, manufacturing, Quality Assurance/Quality Control, and supply chain challenges.
• Ensure that the lessons learned are effectively captured and communicated during the project
• Expected to travel to Batam to monitor and control the construction progress and customer meetings.

Job Requirements :

• Bachelor’s degree or higher in Engineering, Mechanical Engineering, or a related field.
• 5-8 years of experience managing quality of Shipyard and installation. Experience in Quality Assurance and Quality Control for onshore / offshore wind projects, preferably specific to Offshore substation construction
• Proven success in quality and process management, with a track record in quality control and continuous improvement.
• In-depth knowledge of Quality Management Practices and standards such as ISO, APQP, PPAP, FMEA, MSA, REACH, ROHS.

Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)
• Designing and implementing business plans and strategies to promote the attainment of goals
• Ensuring that the company has the adequate and suitable resources to complete its activities

Requirements and skills

• Proven experience as a Manager or similar executive role
• Experience in planning and budgeting
• Knowledge of business process and functions (finance, HR, procurement, operations etc.)
• Strong analytical ability
• Excellent communication skills
• Outstanding organizational and leadership skills
• Problem-solving aptitude
• Able to work on weekend, public holiday and night shift

Tasks and duties:

• Coaching and training sales, marketing, and management professionals.
• Building a sales pipeline through the acquisition of new prospective clients.
• Creating new sales opportunities.
• Maintaining good relationships with existing customers.
• Researching market trends.
• Preparing reports and sales forecasts.
• Achieving sales targets and key performance indicators (KPIs).

To provide treatment for TCM. Looking for therapist that fit the following requirements:

• Well-Mannered and Positive
• Experienced
• Preferably Bilingual( English & Chinese)
• Foreign, PR and Locals are welcome to apply

Other Roles & Responsiblities:

• Documentation Work
• Ensuring Cleaniness of the shop
• Upholding hygiene standards and follow health and safety regulations
• Maintain equipment and inventory of the shop

Job Description & Requirements

1. Strategic Planning and Execution**

- Develop and implement operational strategies aligned with the organization's goals.

- Collaborate with senior leadership to set long-term objectives and operational plans.

- Monitor and adjust strategies to adapt to market trends or business challenges.

2. Operational Oversight

- Supervise day-to-day operations across departments or teams.

- Ensure processes are streamlined and efficient.

- Oversee resource allocation (staff, budget, equipment) to maximize productivity.

3. Team Leadership

- Lead and motivate department managers and staff.

- Foster a collaborative work environment.

- Establish performance standards and conduct performance evaluations.

4. Process Improvement

- Analyze workflows and identify areas for improvement.

- Implement new systems or tools to enhance operational efficiency.

- Monitor and report on the effectiveness of changes made.

5. Financial Management

- Develop and manage operational budgets.

- Track expenses and ensure cost-effectiveness.

- Oversee financial forecasting and reporting related to operations.

6. Compliance and Risk Management

- Ensure all operations comply with legal and regulatory requirements.

- Identify and mitigate operational risks.

- Establish and monitor policies and procedures to maintain standards.

7. Performance Monitoring

- Set and monitor Key Performance Indicators (KPIs) to track operational success.

- Prepare and present performance reports to stakeholders.

- Use data analytics to make informed decisions.

8. Stakeholder Coordination

- Serve as a liaison between departments and senior management.

- Maintain strong relationships with external partners, suppliers, and customers.

- Address and resolve operational challenges effectively.

9. Innovation and Technology Integration

- Evaluate and adopt new technologies to improve processes.

- Drive digital transformation initiatives within operations.

- Stay updated on industry trends and innovations.

10. Crisis Management

- Develop contingency plans for operational disruptions.

- Lead the organization’s response during emergencies.

- Ensure business continuity planning is in place.

This role demands strong leadership, analytical thinking, and decision-making skills, along with the ability to balance strategic priorities with operational execution.

Job descriptions

• All activities relating to passengers and cargo of a commercial airline
• Pre-flight checks before check-in of passengers
• Supervision of Ground Handling Agency for smooth flight operation
• Disruption and delay handling
• Passenger re-accommodation
• Complaints Management and Service Recovery
• Training and Development
• Supervision of Civil Aviation Security Requirement to ensure the operation is in Adherence
• Monitoring of the check-in queue management, passenger seating requirements and liaising with ports in India relevant to flight operation requirements
• Meet and assist functions, monitoring passenger baggage receipt and delivery functions
• Monitoring boarding processes, flight dispatch processes
• Post flight activities of informing destination stations of the flight requirements on arrival
• Other back-office functions like submission of slot approval applications to CAAS, submission of aircraft approval as per CAAS regulations, Cargo arrival and departure monitoring and other related functions.

Job Requirements

• Incumbent must be fully conversant to liaise with Indian ports for better coordination.
• Should be fully conversant to apply for approvals to CAAS and Changi Airport Group for aircraft and slot approvals.
• Must be fully conversant to handle cargo related services
• In addition to passenger related services
• Should be proficient to handle and liaise counterparts in Indian ports to ensure passenger convenience.
• Min 10 years relevant working experience

• Must have over 3 years of experience in manage TCM SPA
• Responsibility to sales and service performances
• Can work under fast-paced and passions to serve customers under any conditions
• Willing to work during weekend and public holidays
• Weekday off, must follow the working schedule
• Should have good customer service skills to put clients at ease
• Sensitivity and understanding towards your clients' needs
• The ability to work well with your hands for giving treatments
• Excellent verbal communication skills to explain treatments
• To be thorough and pay attention to detail
• Have experience with beauty therapies and good knowledge of skin and body care products

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Roles & Responsibilities

Responsibilities

• Oversee daily operations to ensure smooth clinic workflow.
• Coordinate with practitioners, receptionists, and support staff.
• Implement and maintain clinic policies and procedures in alignment with TCM practices.
• Lead, mentor, and support clinic staff to deliver quality patient care.
• Conduct regular training and development for staff.
• Manage staff schedules and performance evaluations.
• Ensure high-quality patient care and an excellent experience.
• Handle patient inquiries, feedback, and concerns.
• Maintain patient confidentiality and accurate treatment records.
• Oversee clinic financials, including budgeting, cost control, and revenue generation.
• Monitor clinic expenses and assist with pricing strategies.
• Ensure timely and accurate billing and financial reporting.
• Work with marketing teams to promote clinic services.
• Engage in outreach initiatives to educate the community about TCM.
• Develop partnerships with local wellness centers, corporate wellness programs, and healthcare providers.
• Ensure compliance with healthcare regulations, safety standards, and licensing requirements in Singapore.
• Stay updated on industry trends and ensure the clinic remains competitive and compliant.
• Oversee clinic management software and systems.
• Identify opportunities for process improvement and technological advancements.

Requirements

• Certifications in TCM is a plus.
• Minimum of 3 years’ experience in clinic management or healthcare administration, preferably in TCM or wellness settings.
• Proven leadership experience managing clinic operations and teams.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Strong organizational and problem-solving abilities.
• Financial literacy, experience with budgeting, cost control, and financial reporting.
• Experience with clinic management software and Microsoft Office Suite.
• Passion for holistic health and Traditional Chinese Medicine.
• Patient-focused with a commitment to high-quality service.
• Ability to adapt in a fast-paced, dynamic environment.
• Ability to handle pressure and changing business needs.

• Managing small project teams to develop, execute and complete assignments
• Organizing team roles and evaluating employee performance
• Documenting operational tasks and reporting to upper-level management
• Performing employee reviews and assessments
• Assist with new employee onboarding and training program

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.