Key Responsibilities :

• Prepare production campaign start-up, batch review, and review of cleaning records and activities.
• Manage and coordinate Change Control, Event (Deviation and Incident), Out-of-specification (OOS), and resolution.
• Maintain, improve, establish and update appropriate quality management systems to meet customers’ and authorities’ requirements.
• Assist to promote Quality culture for Bulletin, training, and organize promotion activities.
• Assist in quality discussion with respective departments to improve the quality system.
• Assist to plan, prepare and facilitate customers’ and regulatory authorities’ audits and follow-up action.
• Carry out Internal audits of all departments and supplier audits.
• Assist and improve qualification activities and quality risk management.
• Qualification of supplier and external contractor.
• Any other QA department job assigned by the Head of Quality Assurance.

Requirements :

• Degree in Chemical related field
• Proficient with Microsoft Office (Words, Excel)
• Strong oral and written communication in English
• Ability to work as a team in department.
• Good communication and collaboration skills to work with cross-functional teams.
• Working experience in Quality related field is preferred.

The purpose of this job is to assist the Company with the quality assurance activities on an ongoing basis. The role entails a variety of responsibilities, such as:

• Perform incoming material (e.g. cement, sand, etc), in-process and outgoing materials(UHPC Quality Mix) inspection activities according to the QAQC procedures and plans to ensure compliance with ISO and in-house standards.
• Operate and maintain QAQC laboratory equipment properties (e.g., TGA, BET, PSA, SEM, XRD, sieve analysis) to ensure optimal performance for analysing material, manage the safe storage of hazardous materials, and assist with periodic quality audits.
• Preparation of sampling list for weekly production and maintain the consumables inventory item at laboratory.
• Collect samples for incoming raw material quality checks.
• Manage retention samples, including proper labelling and organized storage.
• Maintain laboratory premises and equipment in accordance with the Company’s standards.
• File & maintain product inspection records.
• Perform 5S and laboratory housekeeping.
• Support the company’s research and development initiatives.
• Execute any additional duties or ad hoc tasks as assigned.
• Strictly adhere to safety standards in all activities to ensure a safe working environment for all.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Responsibilities

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Requirements

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Interested applicants, please Email , and look for [email protected]

John (Joax) Wong

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R23117179

We regret that only shortlisted candidates will be contacted.

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish!I The AppleCare Technologies Quality Engineering has an immediate opening for an Application Quality Engineer to lead advanced testing strategies, introducing innovative QA practices for logistics process flows and partner with freight carriers or third-party logistics providers. Your role is critical in shaping the QA processes, enhancing product quality, and driving the adoption of best practices across the organization. Your technical acumen, leadership through influence, and commitment to quality excellence play a pivotal role in advancing the organization's quality assurance practices in the logistics area and ensuring the delivery of exceptional products.

Description

Are you a passionate and detailed Quality Engineer with expertise in logistics applications? As a key player in our organization, you will be responsible for developing, implementing, and maintaining robust quality assurance processes for SAP EWM, MM, SD, and other logistics systems. Your expertise will involve ensuring thorough test script coverage, facilitating collaboration between cross-functional teams, and analyzing logistics processes to identify improvement opportunities. You will collaborate closely with business stakeholders to align quality objectives and drive business value. Using SAP modules, you will monitor logistics operations, analyze quality metrics, and conduct risk assessments. You will also provide training and support to business users, mentor junior quality engineers, and create comprehensive documentation. With a proven track record in quality assurance and a deep understanding of logistics operations, you will be instrumental in enhancing our customer satisfaction and driving business growth.

Minimum Qualifications

• Extensive experience in quality engineering, within a logistics environment.
• Knowledge of quality management systems, tools, and methodologies
• Ability to work effectively in a cross-functional team environment.

Preferred Qualifications

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• SAP functional experience in EWM or MM, and experience migrating from SAP R/3 to SAP S/4 HANA.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Mon to Fri 8.30am - 5.30pm

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Description:

• Lead and guide sub-contractor to achieve quality workmanship
• Handle paperworks , defects issuance and reporting
• Conduct defects investigation and identification

Job Requirement:

• Minimum 4 years in CONQUAS
• Possess at least 2 good industry practices certificates
• Microsoft office knowledge
• Able to communicate with client and consultant

Quality Assurance Inspectors examine products to ensure that they meet customer requirements and do not contain defects. Their job duties may include in-process inspection, in-coming inspection and/or out-going inspection.

A strong understanding of the industry

A successful Quality Inspector candidate will have various prerequisite skills and qualifications that typically include:

● Basic computer skills

● Documentation skills

● Written and verbal communication skills

● Attention to detail

● Ensure products meet customer expectations and demand

● An understanding of industry safety standards

● Ability to work well with others

● Perform regular quality assessments on all incoming materials from vendors and outgoing products for shipping

● Ability to analyse the quality and performance of a product

● Resolve quality-related issues in a timely manner.

● Measure product dimensions, examine functionality and compare the final product to the specifications.

● Able to make lot judgement

● Reject all products and materials that fail to meet quality expectations.

● Reporting skills

Requirements:

One to two years’ quality inspector experience Good math and technical skills.

Strong understanding of quality control standards and testing techniques. Knowledge of ISO 9001:2015 quality management systems is desired

Full Time

Location: Jurong

DUTIES AND RESPONSIBILITIES

1. Develop, implement and maintain quality management systems based on ISO standards.

2. Oversee the day-to-day quality control operations, ensuring compliance with established standards and procedures.

3. Providing guidance, training, and support to ensure consistent quality outcomes to quality control inspectors and technicians

4. Conduct regular audits and inspections to identify areas for improvement, non-conformities, and opportunities for enhancing quality processes.

5. Collaborate with production, engineering, and other departments to establish and enforce quality standards at all stages of the product lifecycle.

6. Enhance the development and execution of quality control plans, including sampling techniques, testing methodologies, and documentation procedures.

7. Manage the documentation of quality control activities, including inspection reports, test results, and corrective action plans.

8. Monitor and analyse quality metrics to track performance and identify trends, presenting findings to management and suggesting improvement strategies.

9. Stay up-to-date with the latest developments in ISO and OCO certifications, as well as industry best practices, and incorporate them into the quality management system.

10. Co-ordinate ISO audits by external certification bodies, ensuring all necessary documentation is in place and readily accessible.

Qualifications and experience:

· Bachelor's degree in a relevant field (Quality Management, Material Engineering, Manufacturing, etc.); advanced degree or certifications are a plus.

· Minimum of 3 years of experience in quality control, with a focus on ISO certifications.

· Strong understanding of ISO 9001 Standards, with the ability to interpret and implement their requirements effectively.

· Knowledge on Component FAI / PPAP / PSW from supplier are a plus

· Must be able to write and communicate in Mandarin and English as the position requires liaison and communication with China counterparts on equipment and material matters

· Proven experience in managing quality control teams, driving continuous improvement initiatives, and fostering a culture of quality excellence.

· Proficiency in quality control methodologies, statistical analysis, and root cause analysis techniques.

· Excellent communication skills, both written and verbal, with the ability to present complex technical information to diverse audiences.

· Detail-oriented mindset with exceptional organizational and problem-solving abilities.

· Familiarity with quality management software and tools.

· Strong leadership skills and the ability to collaborate effectively across departments.

Personal Qualities:

· Proactive, driven and resilient

· Able to work independently and as part of cross-cultural team

· Meticulous, accurate and attention to detail

• Carry out incident investigation, VDR analysis, on board audits / inspections and training as assigned.
• Assist the company with business development, where possible.
• Perform duties of Training Faculty when required.
• Visit and assess vessels for compliance with owners / managers requirements, industry regulations and best practices.
• Under the direction of the General Manager / Team Lead, ensure all assigned jobs are delivered in line with its expectations and ensure quality standards are uniformly maintained.
• Keep up to date with national, regional, and international legislative requirements and practices to support company compliance with all relevant regulations.
• Perform tasks as per the deliverables agreed with the client.
• Interface with vessel operators to ensure vessel performance standards.

Job Responsibilities:

• Ability to engage, negotiate and answer customer requests and align on quality expectations. Proficient in 8D problem solving methodology
• Determining, negotiate and agree on in house quality procedures, standards and specifications.
• Align customer requirements and ensuring internal gaps are closed. Able to travel within the SE Asia and APEC region.
• Investigating customer feedback/complaints and monitor KPI & BBSC e.g customer complaint rate/COPQ etc.
• Coordinate customer audit, follow up on audit report/closure.
• Drive 8D meeting with internal team, investigation and CAPA.
• Prepare weekly/monthly customer reports, quality survey, PPAP, VDA audit for PDP etc.
• Spearhead Quality Improvement Project with customer, fan-out/BKM with other sites.
• Working with operations staff to establish systems, standards and procedures.
• Assist in internal statistical information, distribution and analysis. Knowledge of SPC and ability to use Minitab/JMP.

Job Requirement:

• Degree in Customer Quality Engineering/ Engineering/ Material Science/Science related fields
• More than 3 years working experience in Customer Quality Role
• Knowledge in ISO9001/IATF16949 quality management system
• SPC knowledge, statistical analysis tool e.g Minitab, JMP etc
• Knowledge in FMEA ,MSA ,8D, FTA etc
• VDA certified auditor added advantage

As a Senior Quality Engineer – Mechanical Parts & Complex Assemblies at MKS Instruments Manufacturing operation located in Kaki-Bukit, Singapore you will be responsible for leading the quality assurance of mechanical components and complex mechanical assemblies used in our laser-based systems. This role involves developing and executing inspection and testing protocols, managing inspection systems, and performing failure analysis activities. The ideal candidate will possess a strong background in dimensional inspection, troubleshooting complex mechanical parts and assemblies, and extensive ISO-9001 quality systems expertise. This role involves ensuring product quality, resolving issues related to mechanical components & sub-systems and driving continuous improvement initiatives.

Key Responsibilities:

Quality Assurance & Inspection:

• Develop detailed dimensional inspection plans for mechanical components and assemblies using tools such as CMM, and optical comparators.
• Develop and maintain inspection protocols and test plans for mechanical parts and assemblies.
• Interpret technical drawings, GD&T (Geometric Dimensioning and Tolerancing) and engineering specifications to ensure compliance.
• Failure analysis & Troubleshooting: Investigate failures in mechanical parts and assemblies, identifying root cause using techniques such as metallurgical analysis, fractural analysis and FMEA.
• Utilize statistical methods to define appropriate sample sizes based on part criticality, lot size and supplier performance.
• Validate cleaning processes for incoming parts and verify their compliance with cleanliness requirements.
• Conduct first article inspections (FAI) for new parts to validate conformance to design specifications.

Quality Management System (QMS):

• Implement and maintain QMS processes in compliance with ISO 9001 and other relevant standards.
• Support internal and external audits, including preparation, execution, and follow up actions.

Supplier Quality Improvements:

• Evaluate and qualify suppliers for mechanical components, ensuring adherence to quality standards and specifications.
• Collaborate with supplier to investigate and resolve non-conformances and drive quality improvement.

Data Analysis & Reporting

• Analyze quality data to identify trends, drive decision-making, and recommend process improvements.
• Create reports and dashboards to communicate quality performance metrics to stakeholders.

Continuous Improvement:

• Lead initiatives to improve product quality and manufacturing processes.
• Provide recommendations for process improvements based on data analysis and best practices.
• Actively participate in Continuous Improvement Initiatives such as Lean Manufacturing or Six Sigma projects to enhance Quality, efficiency and cost effectiveness.

Requirements:

• Bachelor’s/Master’s degree in Mechanical Engineering, Quality Engineering, or a related field.
• 5+ years of experience in mechanical parts inspection, quality engineering, failure analysis, preferably in laser, systems, or manufacturing environments.
• Solid understanding of Mechanical Engineering Principles including Structural analysis, Material selection, Tolerance analysis and Manufacturing Process.
• Strong background in mechanical parts inspection, including dimensional inspection tools & GD&T.
• Proficiency in CAD software for drawing interpretation (e.g Solidworks, Autocad).
• Experience with Quality Software such as Minitab, SPC tools, SAP ERP & Agile PLM.
• Experience in failure analysis techniques, Optical Microscopy, Stereo Microscopy, Material property analysis, Surface roughness measurements etc.
• Strong knowledge of QMS and ISO 9001 standards.
• Experience with supplier audits and managing vendor relationships.
• Familiarity with fabrication and cleaning processes for mechanical parts.
• Excellent problem solving, analytical, and communication skills.
• Experience with lean manufacturing and continuous improvement methodologies.
• Hands on experience with laser or systems manufacturing is a plus.

Job Description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions. With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

The Senior Quality Engineer, PQE is responsible to ensure the quality of both medical and non-medical products through rigorous inspections, implementation of quality control measures, and identification of areas for improvement. You will address production quality issues, collaborate with cross-functional teams to find root causes, and drive continuous improvement to build high-quality products that exceed customer expectations. The ideal candidate will possess a strong background in engineering or quality assurance, attention to detail, a proactive mindset, and preferably experience in people management.

This position reports to the Senior Manager Quality Assurance and is part of the Production Quality Engineering (PQE) team located in Singapore and will be an on-site role.

In this role, you will have the opportunity to:

• Address production quality issues by identifying problems and collaborating with cross-functional teams to develop solutions for overall product quality improvement.
• Utilize statistical tools to identify trends and patterns for enhancing the production process and ensuring quality.
• Investigate and correct root causes of product failures occurring in the field.
• Conduct periodic production audits to ensure compliance with established policies, procedures, and control plans.
• Participate in lean and continuous improvement initiatives, while adhering to company EHS requirements to prevent injuries and maintain safety.

The essential requirements of the job include:

• Bachelor's degree in Mechatronics, Mechanical Engineering, or Electronics.
• At least 5 years of relevant experience in biomedical or medical device manufacturing.
• Proficient in statistical control methods and QMS 9001; familiarity with ISO13485, USFDA QSR/cGMP, and ISO14971 for medical devices is advantageous.
• Computer literate in MS Office and Lotus Notes.
• Strong analytical, problem-solving skills, and knowledge of lean and investigation tools such as 8D and fishbone diagrams, with a solid understanding of engineering principles, theories, and concepts.

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

Responsibilities

· To be responsible for Quality Assurance matters

· To provide accurate course information, including funding terms and conditions to sales team, learners and corporate clients

· To administer learner satisfaction surveys

Qualifications

· Degree in any major

·Excellent command of written and spoken English

· Pleasant disposition with strong communications skills

· Experionce in training industry or quality assurance is an added advantage

Purpose: To lead in the management of supplier’s quality performance and technical specification compliance to better meet the company’s business goal and requirements (Quality, Logistics, Technology, Cost, Service).

Key Area of Responsibilities:

• Review and approve First Article (FA) Report for product qualification
• Review and approve Supplier Change requests through the Supplier Change Request and Waiver Report submitted by the supplier to manage Change Control (Copy Exact requirement).
• Conduct part buy-off at the supplier site per customer/VDL requirements to ensure compliance before the part is delivered to VDL site.
• Review the Material Review Board (MRB) list to make a disposition on non-conforming parts and take follow-up action (for supplier-related issues).
• Review, approve, and validate actions in the Supplier Non-Conformance Report (NCR)/Corrective Action and Preventive Action (CAPA) Report to ensure the root cause is identified to actions done to eliminate the issue and prevent re-occurrence.
• Review, approve and validate actions in the Supplier 8D Report to identify the root cause and eliminate the issue to prevent re-occurrence.
• Conduct Quality Management System /Technical / Process Audit to qualify; periodic assessment to mitigate risk to Customer and VDL.
• Provide support on the Supplier Quarterly Business Review (QBR) process (Quality-related actions, indices, and feedback) to ensure alignment between critical suppliers and VDL to meet VDL requirements/targets.
• Engage in Continuous Improvement Projects (CIP) with suppliers to improve Quality and prevent Quality issues.
• Review overall supplier Quality status during Weekly Supplier Quality Department meetings to control supplier Quality and mitigate concerns.
• Present updates on Supplier performance to management and the customer focus team at the Customer Performance Forum.
• Provide support on New Product Introduction (NPI) meetings (Supplier Quality-related) to understand customer requirements and translate them to related suppliers.
• Support and participate in the company continuous improvement program.

Qualification & Experiences:

• Diploma/Degree in Mechanical Engineering/Mechatronics or other relevant qualification.
• Minimum 3 years of experience as a supplier quality engineer in the manufacturing industry.
• Certified Quality Engineer preferred
• Team player
• Good problem-solving skills
• Meticulous in details
• Proficient in advanced Microsoft Excel functions
• Good communication skills

Responsibilities:

As the Food Safety and Quality Assurance Officer, you will be responsible for ensuring the highest standards of food safety, quality, and compliance with ISO22000 for our central kitchen, supermarket counters and trading business under the subsidiary company.

Your key responsibilities include:

1. Compliance Management:

• Oversee and implement food safety and quality management systems in accordance with ISO22000.
• Conduct regular internal audits and inspections to ensure compliance with all relevant regulations and internal standards.

2. Documentation and Reporting:

• Maintain accurate records of all food safety and quality assurance activities.
• Prepare comprehensive reports for management, summarizing key performance indicators and areas for improvement.

3. Training and Development:

• Develop and deliver training programs for operation staff at the central kitchen and supermarket counters on food safety protocols and best practices.
• Keep the team informed about updates in food safety regulations and industry trends.

4. Incident Response:

• Establish and implement effective procedures for handling food safety incidents and product recalls protocols.
• Conduct thorough investigations into any breaches of food safety standards and recommend corrective actions.

5. Supplier and Vendor Management:

• Collaborate with suppliers and vendors to ensure the quality and safety of raw materials used in our production processes.
• Evaluate and approve suppliers based on established criteria.

Qualifications:

• Certification in ISO22000.
• Proven experience in food safety and quality assurance, preferably in the sushi and sashimi production industry.
• Strong knowledge of local and international food safety regulations.
• Excellent communication and training skills.

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you! The objective? Learn about you, understand your motivations, and make sure we have the right job for you!

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities!

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.

We look forward to meeting you!

ABOUT THE JOB

The Quality Operations Specialist plays a critical role in overseeing the quality system within manufacturing and production areas. This includes monitoring, documenting, and addressing quality-related issues to ensure compliance with company standards and regulatory requirements. The role involves collaborating with various teams to uphold the highest quality standards for released batches.

Key Responsibilities:

• Ensure manufactured products adhere to company policies, processes, and procedures.
• Provide quality oversight for GMP manufacturing, including technical operations, engineering, QC labs, and supply chain activities.
• Review and approve incoming material inspections, batch records, manufacturing logs, and line-clearance activities.
• Manage the release of materials and product batches.
• Investigate non-compliance issues in materials, QC testing, manufacturing, warehousing, and products.
• Support change management processes to ensure compliance with policies.
• Conduct routine inspections of manufacturing, engineering, warehouse, and QC areas to maintain compliance.
• Contribute to new product introductions, operational excellence initiatives, and other management-assigned tasks.

ABOUT YOU

• Bachelor’s degree in Natural Sciences (Biology, Chemistry), Pharmacy, or Engineering.
• 2+ years of experience in a pharmaceutical or biopharmaceutical quality/compliance environment (GxP).
• Familiarity with quality regulations and standards affecting APIs/Biologics.
• Experience with SAP and Trackwise is a plus.
• Strong knowledge of GxP requirements and regulatory standards.
• Ability to quickly understand products and processes to address quality issues effectively.
• Commitment to maintaining high-quality standards with integrity and a strong work ethic.
• Excellent planning, scheduling, and communication skills.
• Strong interpersonal skills for effective collaboration.

WHAT WE OFFER

• An international community bringing together diverse perspectives and expertise.
• Opportunities for continuous professional development through our robust training programs.
• A vibrant workplace with frequent internal events fostering collaboration and innovation.
• Commitment to Corporate Social Responsibility through our sustainability initiatives.

Equal Opportunity

Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyze and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Bachelor’s degree in computer science, Software Engineering, or a related field (Advanced degrees are a plus).
• Minimum of 5 years of professional experience in Software Quality Assurance.
• Proven experience with automation testing, particularly using Cypress for E2E testing.
• Hands-on experience with performance testing tools like Gatling and Autocannon.
• Experience with contract testing frameworks such as Pact.js.
• Proficiency in JavaScript (TypeScript) and familiarity with Go.
• Solid understanding of frontend and backend technologies, including ReactJS, ExpressJS, and Gin-gonic.
• Experience with AWS services, Docker, and Kubernetes.
• Familiarity with CI/CD pipelines using GitLab and ArgoCD.
• Knowledge of relational databases (MySQL, PostgreSQL) and caching solutions (Redis)
• Understanding of REST API, GraphQL API, JWT authentication, and Elasticsearch.
• Experience with logging and monitoring tools like Splunk or OpenSearch.

Job Responsibilities:

• Assist and support the SEA Quality and HSE Manager in implementing and maintaining Quality, Health, Safety, and Environment systems in Singapore and Australia.
• Ensure compliance with ISO standards and other relevant certifications, supporting auditing processes in both locations.
• Investigate incidents and product non-conformities, promoting the company's incident reporting and management system.
• Control system documentation and procedures for Southeast Asia, including Australia, ensuring consistency with established standards.
• Conduct quality checks and inspections on manufacturing and installation processes for current product range.
• Participate in HSE committee meetings and implement HSE procedures to achieve required safety standards.
• Chair monthly Quality Improvement Programme (QIP) meetings and monitor proper notification filing by SAP users.
• Submit monthly quality reports, including Voice of Customer data, notification workflow, and cost impact analyses.
• Provide training and mentoring to team members on quality assurance systems and procedures.
• Support and maintain Quality and HSE management systems, recommending improvements when necessary.

Job Requirements:

• Qualification in Engineering, Safety, Quality or equivalent
• Minimum 2 years of QA/QC experience in steelwork/machinery manufacturing and HSE management in industrial/manufacturing environments, with construction industry experience preferred
• Proven engagement and consultative skills

Interested candidates please send in your updated resume to Tan Shui Li, Katharine (Chen Ruili)(R1660568) - [email protected]. Please not that only shortlisted candidates will be notified. Thank you for your kind understanding.

Job Summary:

We are seeking a detail-oriented and experienced Quality Control (QC) Inspector/Officer to join our team. The ideal candidate will be responsible for ensuring that all products meet the company's quality standards through thorough inspections and testing. This role requires close collaboration with production, engineering, and warehouse teams to maintain compliance with internal policies and external regulations.

Key Responsibilities:

• Conduct inspections of raw materials, in-process products, and finished goods to ensure compliance with quality standards.
• Perform routine quality checks and maintain detailed records of inspections and test results.
• Identify and report any quality issues or non-conformities to the relevant departments.
• Implement corrective actions and preventive measures to address quality issues.
• Ensure that products comply with regulatory standards and customer requirements.
• Assist in maintaining and improving quality control processes and procedures.
• Collaborate with production teams to identify opportunities for improvement.
• Prepare and maintain QC documentation, including inspection reports, test certificates, and compliance records.

Requirements:

• Diploma or Degree in Quality Control, Manufacturing, or a related field.
• Previous experience in a QC role, preferably in a manufacturing or production environment.
• Familiarity with quality standards (e.g., ISO 9001, GMP).
• Strong attention to detail and excellent problem-solving skills.
• Good communication and teamwork skills.
• Basic computer skills (e.g., MS Office).
• Knowledge of safety regulations and best practices.

Preferred Qualifications:

• Experience with quality management systems (QMS).
• Certification in Six Sigma or other quality-related disciplines.
• Familiarity with industry-specific quality standards (e.g., HACCP for food, ISO 13485 for medical devices).

Job Description:

We are seeking a dedicated and experienced Quality Controller to join our team. The ideal candidate will be responsible for ensuring that all products meet the required standards of quality and safety before reaching the customer.

Key Responsibilities:

• Inspect products and materials for quality assurance purposes.
• Ensure compliance with industry standards, regulations, and company policies.
• Conduct tests and assessments to evaluate product quality.
• Report and document any deviations or defects and suggest corrective actions.
• Collaborate with production teams to maintain consistent quality control procedures.
• Assist in implementing and improving quality control systems.

Requirements:

• Proven experience as a Quality Controller or similar role in [industry related to your company].
• Strong knowledge of quality control standards and methodologies.
• Ability to use measuring instruments and test equipment effectively.
• Excellent attention to detail and analytical skills.
• Good communication skills and the ability to work in a team environment.
• [Any additional qualifications, e.g., certifications, technical skills, etc.]

Preferred Qualifications:

• [Mention any specific preferred qualifications if applicable.]

How to Apply:Interested candidates are invited to submit their resume and cover letter via MyCareersFuture or email to [email address]. We look forward to hearing from you!

Salary: S$3,500

Working Days: Monday - Thursday 830am-6pm, Friday 830am-530pm

Location: Chinatown/Clarke Quay

Contract Period: 6 months contract

Job Responsibilities:

• Respond to survey enquiries and escalations via personalized calls and email correspondence
• Assist respondents to complete surveys using approved methodology by explaining survey objectives
• Compile, record and input data collected from completed surveys into the system
• Conduct verification to ensure completeness and accuracy of data collected
• Ensure that KPIs and service levels are met consistently via prompt follow ups
• Work closely with inbound/ outbound Project Experience Managers to develop quality service operational SOPs and processes
• Evaluate and improve current SOPs while setting up new deliverables and SOPs within the operational guidelines
• Drive customer experience centre initiatives including call audits
• Guide the team to achieve the expected behavioral and efficiency standards through coaching to level up on the customer experience
• Root cause analysis to identify triggers for customer dissatisfaction and identify areas of improvement within team
• Perform service recovery and provide pro-active solutions for escalation
  Identify and highlight gaps in service deliverables for continuous improvement
• Provide recommendations on ways to improve productivity and customer satisfaction to achieve highest level of service excellence
• Handle high level email replies
• Analytical thinking process
• Able to organise, identify and/or derive reports using Excel
• Any other adhoc duties

Job Requirements:

• Singaporean
• 2 years and above of call centre experience

How to Apply:

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://sg.go.persolkelly.com/job/apply/5789

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Senja Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills