Your new company

You will be working with one of the largest F&B producers in the region to support their product development and insights.

Your new role

As a Data Analyst, you will be responsible for:

· Collaborate with internal and external stakeholders to understand data needs in order to provide data-driven recommendations for product development and process optimization.

· Develop, maintain and enhance dashboards, reports and visualization using Power BI and other tools for product quality and process efficiency.

· Stay current with the latest data trends and technologies and AI applications in the food industry to drive innovation and improvement.

What you'll need to succeed

· Degree in relevant field such as Data Analytics or Information Technology

· At least 1-2 years of relevant experience in data analytics, ideally in FMCG or food production industry.

· Proficient in data analysis and visualization tools especially Excel and Power BI.

· Familiar with emerging technologies and digital solutions in the market

· Excellent communication, interpersonal, and collaboration skills with the ability to work effectively across diverse teams and stakeholders.

· Good command of both verbal and written English and Mandarin to liaise with Mandarin speaking associates.

· An innovative and disruptive mindset, constantly looking forward.

What you'll get in return

In return, you'll be part of an organization who values their employees. You will have a structured career growth and plenty of global developmental opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email [email protected] for a confidential discussion on your career. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position within Digital Transformation, Projects & Change, please contact us as well.

EA Reg Number: R22107752

EA License Number: 07C3924 | Company Registration No: 200609504D

• Permanent role
• Fast-growing organisation in the tech security industry

About Our Client

We are partnering with a fast growing start-up organisation in the tech security industry, headquartered in US.

Job Description

• To support the full software development lifecycle for new and existing mobile applications, SDKs and RESTful services
• Able to build reusable Android software components and develop mobile frameworks based on best practices
• To be involved in the design, development, testing and distribution of our mobile SDKs for Android
• Keeping up with the latest mobile technologies, devices, tools and conventions

The Successful Applicant

• Has at least 5 years of working experience in mobile development
• Strong experience with Java and Kotlin languages and developing in Android SDKs
• Has experience building maintainable and testable code bases, including API design, unit testing and UI testing techniques
• Familiar with Android development tools such as Xcode, CocoaPods, Android Studio, Gradle, Fastlane

What's on Offer

• Permanent role
• Fast-growing organisation in the tech security industry
• Variety of exposure to different projects, even working globally as well

Contact

Cheryl Ang (Lic No: R2091316/ EA no: 18C9065)

Quote job ref

JN-072024-6491862

Phone number

+65 6416 9884

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

• Excellent opportunity to join the largest industrial real estate company.
• 9 months contract with an opportunity to extend and convert

About Our Client

Our client is a real estate investment trust based in the US, specialising in logistics facilities. They are also the largest industrial real estate company globally.

Job Description

• Manages full sets of accounts - AP, AR, GL
• Supports the preparation of quarterly and annual financial reporting packages
• Responsible for monthly closing and reconciliation processes, calculations of interest on third-party loans, GST (Goods and Services Tax) filings, preparation of fund transfers and payment processes
• Oversees intercompany loans, calculates interest on intercompany loans, and manages advances

The Successful Applicant

• Bachelor degree in relevant field
• Experience in full sets and real estate is preferred
• Open to audit with no commercial experience
• Accounting software experience is preferred

What's on Offer

An exciting 9 months extendable and convertible opportunity to learn and grow in the largest industrial real estate company in the world.

Contact

Mayki Ong (Lic No: R23117635/ EA no: 18C9065)

Quote job ref

JN-112024-6584243

Phone number

+6565419922

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

• My client is a global leader in tech industry
• This opportunity offers competitive salary package

About Our Client

The client is a leading global tech company renowned for its innovative approach to social media and entertainment. With a mission to inspire creativity and bring joy, the company operates at the forefront of mobile video and content platforms, connecting millions of users worldwide and fostering a dynamic, fast-paced work environment focused on continuous innovation and growth.

Job Description

• Design and maintain high-performance online services for the recommendation system
• Build and optimize data pipelines for candidate generation, profile creation, and real-time training
• Develop scalable, global recommendation systems and frameworks
• Collaborate with cross-functional teams to deliver innovative software solutions
• Analyze user needs and enhance system reliability and performance

The Successful Applicant

• At lease 3+ years experience in building scalable systems
• Proficient in C, C++, Java, or Golang
• Strong understanding of recommendation systems, machine learning, and big data frameworks
• Experience with distributed storage systems
• Excellent problem-solving and communication skills
• Proactive, ownership-driven attitude with a focus on optimizing large-scale systems
• Open to candidate with recommendation/search/ads project experience

What's on Offer

• Cutting-edge recommendation system projects
• Access to a global team and learning opportunities
• Flexible working hours and potential for remote work
• Comprehensive benefits package
• Personal growth opportunities in multiilingual environment
• Direct impact on millions of users globally

Contact

Lydia Chen (Lic No: R22108104 / EA no: 18C9065)

Quote job ref

JN-042024-6394300

Phone number

+65 6416 9829

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

• Opportunities for professional growth
• A collaborative and diverse work environment.

About Our Client

A global multi-strategy investment firm that aims to achieve consistent risk-adjusted returns through a diverse range of strategies.

Job Description

Reception:

• Answer incoming calls on the main line
• Manage meeting room bookings to avoid overbooking, keep rooms tidy, and restock supplies.
• Bring visitors to the meeting room and serve drinks to them when pantry staff is unavailable.
• Monitor and respond to emails in the Singapore Reception inbox.
• Set up meeting rooms for events/training.
• Keep the reception counter and waiting area clean and organized.
• Assist visitors with photocopying, printing, taxi booking, and restaurant reservations.
• Handle catering requests for internal and client meetings.
• Organize monthly office drinks and office lunches.

Office Administrative:

• Assist in event management and decorate the office during festive periods.
• Coordinate with vendors for corporate hotel rates and travel arrangement
• Manage outgoing mail/courier and distribute incoming mail; monitor postage use and petty cash for postal purchases.
• Collect and process monthly vendor invoices for approval and payment.
• Oversee the entire office, liaise with building management for maintenance issues, order pantry and stationary supplies.
• Manage issuance and record-keeping of security passes for staff and visitors.
• Be involved in ad-hoc admin and office duties

The Successful Applicant

• Has 5 years of receptionist and office admin experience in financial services and investment firms
• Strong business acumen, multitasking skills, with the ability to manage administrative tasks, support management team, and ensure smooth office operations.
• Strong stakeholder management skills and able to work with stakeholders of different levels
• Team player, work independently, take the initiative, and adapt to evolving responsibilities.
• Proficient in managing schedules, multitasking, and handling confidential matters professionally.
• Proficiency in MS Office

What's on Offer

Provides opportunities for professional growth and enhance administrative skills in a dynamic setting while supporting a high-standard office environment.

Contact

Nicole Chan (Lic No: R2198620 / EA no: 18C9065)

Quote job ref

JN-102024-6577586

Phone number

+65 6533 2777

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Business Analyst – Non-Life Insurance (1-Year Renewable Contract)

Job Description

We are seeking an experienced and proactive Business Analyst to join our team within a major insurance company. This role is integral in supporting our business units, primarily focused on non-life insurance products, and will involve collaboration with various regional stakeholders. The Business Analyst will play a key role in gathering requirements, streamlining processes, and ensuring the successful implementation of projects across the organization.

Key Responsibilities

• Requirement Gathering: Collaborate with stakeholders to gather and document detailed business requirements, with a focus on non-life insurance products.
• Stakeholder Engagement: Act as the primary liaison between regional stakeholders and project teams to ensure alignment of project goals and objectives.
• Process Improvement: Identify areas for process enhancement and recommend solutions to optimize workflow and increase efficiency within business operations.
• Project Management Support: Assist in project planning, risk identification, and issue resolution to ensure smooth project execution.
• Data Analysis & Reporting: Conduct data analysis to provide insights on business performance, product offerings, and process efficiency. Prepare and present reports to support decision-making.
• Testing & Validation: Support the testing phases by defining and documenting test cases, conducting user acceptance testing (UAT), and ensuring requirements are met.
• Documentation: Prepare clear and comprehensive documentation, including business requirements, process maps, and user manuals as needed.

Key Qualifications

• Experience: 5-8 years of relevant experience in business analysis, preferably within the insurance sector, with a strong emphasis on non-life insurance products.
• Insurance Knowledge: In-depth knowledge of non-life insurance products is essential; familiarity with a range of insurance products is an advantage.
• Technical Proficiency: Skilled in using analytical tools and systems to support data-driven insights. Knowledge of business analysis tools and techniques is highly valued.
• Communication Skills: Excellent communication and interpersonal skills to effectively engage with regional stakeholders and diverse teams.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to propose solutions tailored to business needs.

Soft Skills

• Proactive and self-motivated, with the ability to work independently and as part of a team.
• Strong organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Detail-oriented, with a commitment to accuracy and excellence.

If you're a strong Business Analyst with expertise in non-life insurance products and are ready to work in a dynamic and collaborative environment, we encourage you to apply.

Position Overview:
We are seeking a highly organized and communicative Executive Assistant to support our internal customer service operations, social media community management, and video content creation. This position is ideal for a dedicated, responsible individual with a passion for customer satisfaction and a basic understanding of marketing strategies.

Position Requirements:

1. Highly Responsible: A self-motivated individual with a strong sense of responsibility, capable of efficiently handling assigned tasks.
2. Proficient in Computer Operations: Skilled in office software, social media, and basic video editing tools.
3. Excellent Communication & Community Management Skills: Proficient in WhatsApp and capable of managing community interactions effectively.
4. Basic Marketing Knowledge: Familiar with local market trends, able to assist in implementing promotional and publishing strategies.
5. Must be able to assist some Chinese clients who do not speak English.

Key Responsibilities:

1. Customer Service Support: Respond to customer inquiries and feedback promptly, ensuring high levels of customer satisfaction.
2. Video Content Creation: Assist in producing and editing short videos, creatively showcasing the company's products and services.
3. Community Management: Manage daily interactions in WhatsApp groups, engage clients, and promote company events and services.
4. Marketing Support: Assist with localized marketing campaigns and content publishing aligned with company strategies.

Work Schedule:

• Five days a week: Tuesday to Saturday (off on Monday and Sunday).
• Working hours: 11:00 AM to 8:00 PM.

Additional Benefits:

• Overtime compensation is provided for extra hours worked.
• Bonuses are available for acquiring new clients, encouraging proactive customer acquisition.

Position Highlights:

• Opportunity to work and grow within a professional team in the education industry.
• Core involvement in customer relations and brand management, gaining valuable marketing experience.
• Attractive bonus and overtime compensation to reward exceptional performance and effort.

• MNC
• Basic $8000 - $9500 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Jurong Island (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 4.30pm
• Strong in Mechanical

Job Responsibilities:

• Management of annual/specific Project and Maintenance activities/budgets (both Mechanical and E&I) throughout fiscal year to achieve department goals
• Ensuring that the relevant maintenance strategies as well as industry best practices are applied to the activities for maintenance and modifications in the plant so as to achieve reliability and availability of plant equipment of the highest level
• Ensures all plant and equipment is maintained to the highest level of safety for work to avoid lost time accidents, with immediate response and thorough investigations and corrective actions for all hazardous occurrences and accidents
• Ensure all Mechanical and E&I maintenance activities are carried out in accordance with the Company’s HSEQ Standards, statutory requirements, Company Maintenance & Management System and best industry maintenance practices
• Ensuring that there are adequate procedures and systems put in place for maintenance activities conducted within the process plant
• Oversee all facilities planning and operations/functions including the maintenance, modification control of equipment, space allocation, move and construction
• Works with counterparts in parent and subsidiary companies on technology transfers to raise maintenance performance standards
• Line management responsibility for Maintenance team members
• Approval of all work requests for equipment maintenance and modifications related to improvements and safety of process and plant
• Approval of requisition for new equipment and maintenance spares
• Approval of Contractors’ daily timesheets
• Approval of the daily maintenance activities and modifications in the plant
• Approval of grade change maintenance activities, in consultation with production department
• Planning and managing the shutdown maintenance
• Provide training needs of Maintenance team members to ensure that they have the necessary skills and competencies to carry out their work in an efficient manner
• Assessment and review of in-house contractors’ performance and the contract
• Undertakes special assignments or projects as directed by the Manufacturing Director

Job Requirements:

• Degree in Chemical Engineering or relevant qualification with minimum five years of related working experience in the Chemical industry
• Experiences and knowledge about maintenance of mechanical rotating equipment and static facilities
• Experiences as E&I Process/Maintenance Engineer at chemical plant or manufacturing facility
• Familiar with high voltage power supply/MCC, control panel and/or DCS design and system to manage establishment

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3000 - $5000 + $600 Transport Allowance + $500 Transport reimbursement + Incentive + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas
• Working days : Monday to Friday
• Working hours : 8.30am to 5pm
• Possess own vehicle

Job Responsibilities:

• Identify potential customers with precious metal refining requirement from the following industry but not limited to, Oil and Gas / Chemical Industry / Aviation / Semiconductor/Pharmaceutical
• Prepare proposals and negotiate the best deal on behalf of the company through close follow-up with potential customers to obtain feedback on the status of quotations, competitors’ response, decision-maker’s intention and any other relevant information affecting the outcome of the proposal
• Communicate with customers on metal pricing and transfer requirements
• To monitor precious metal price updates and customer job status and work closely with relevant departments to ensure high customer satisfaction and smooth operations within the company
• Work with Customer Service to maintain Customer Database with inputs such as name, designation, company, address, telephone and facsimile numbers and e-mail address, etc
• Assist Senior Manager to maintain/improve the Customer Care Program by monitoring customer satisfaction, addressing customer complaints, and responding appropriately to any changes in customer’s personnel, equipment, processes, materials used and business strategy
• Support market intelligence by gathering information on customers, prospects, competitors, new entrants, price, market situation and trends in the various segments, influence groups & stakeholders, service offering and substitutes

Requirements:

• Diploma / Degree in business or chemical engineering field etc
• Experience in handling Asia market
• Proven track record in key account management
• Overseas traveling will be required

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

Position title: Key Account Manager (FMCG)
Location: Bukit Merah
Working days: 5 days [ Mon - Fri ]
Working hours: 8:30am - 6pm
Salary : SGD $4,500 - $5,000

Overview

As part of our continued business expansion, we are seeking a dynamic Key Account Manager to drive business growth and customer satisfaction in the Singapore market, with a specific focus in the analgesic and FMCG industries.

In this role, you are required to identify opportunities to increase sales and customer satisfaction, develop account strategies to meet sales targets, identify product placement opportunities, analyse market trends and conducting in-depth market research to identify potential growth opportunities, collaborating with sales and marketing team on promotional campaigns.

Key Responsibilities:

• Develop and implement key account strategies for key customers based on thorough understanding of their needs and proposing solutions that align with both company and customer objectives.
• Oversee sales and operations across the entire market. Develop and execute effective key account strategies to achieve sales targets and business objectives for company's product portfolio.
• Conduct market research and store visits to gather insights and support sales strategies.
• Identify opportunities for product placement and increased visibility in the supermarkets, retail stores, pharmacy chains, travel retails and tourist outlet chains.
• Collaborate with the sales and marketing teams to implement and manage promotional campaigns, manage A&P budgets to ensure promotional expenses stay within allocated limits.
• Manage contract negotiations, pricing, and agreements with key clients to ensure mutually beneficial terms and long-term partnerships.
• Provide regular updates and performance reports on key account activities and sales performance to head of sales.
• Any tasks assigned by line manager.

Requirements

• Minimum 5 years’ experience in key account management, proven track record within the FMCG industry, preferred focus on the analgesic market.
• Experience with Modern Trade - Pharmacy channel clients will be an advantage, travel retail, supermarkets, convenience stores.
• Experience with major retail chains or distributors in Singapore.
• Trade Marketing experience, distributor management experience will be an added advantage.
• Possess own transport

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Assistant Sales & Marketing Manager

Location: Tuas

Salary: $4000 - $5000 + Commission + Mobile + Meal

Working days: Monday - Friday

Working hours: 8:30am – 4.30pm

This role is responsible for overseeing and driving the company's sales and marketing efforts to ensure consistent revenue growth and market leadership.

Responsibilities

Sales

• Customer Relationship Management: Build and maintain strong relationships with customers to foster long-term loyalty and repeat business.
• Sales Performance Analysis: Monitor sales performance, identify trends, and take corrective action as needed.
• Sales Forecasting: Prepare accurate sales forecasts to support business planning and resource allocation.
• New Business Development: Identify and pursue new business opportunities to expand the company's customer base and revenue streams.
• Internal Coordination: Ensure agreement with customers are executed by the team.

Marketing

• Market Research: Conduct market research to identify new business opportunities, analyze competitor activities, and understand customer needs.
• Marketing Strategy Development: Develop and execute comprehensive marketing strategies to increase brand awareness, generate leads, and drive customer engagement.
• Brand Management: Protect and enhance the company's brand image through consistent messaging and marketing initiatives.
• Digital Marketing: Leverage digital marketing channels (e.g., websites, social media, SEO) to reach target audiences and drive online sales.
• Event Management: Organize and participate in industry events, trade shows, and conferences to promote the company and its products.
• Other ad-hoc duties as and when assigned.

Requirement

• Relevant Experiences, preferably in the Heavy Equipment Industry
• Valid Class 3 License & Possess own vehicle

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling

Learning Partnering:

• As a Learning Partner, to engage business leaders for the development of new capabilities competencies and skills, fostering a culture of learning and innovation for the job family.
• Design, develop and implement learning programmes, initiatives and processes that are aligned with organisational capability development and lifelong learning goals, as well as to address skill gaps in the workforce.
• Programmes and Sponsorship Management
• Manage learning resources and budget associated with the job family. Explore untapped potential on learning reports and analytics.
• Maintain oversight of the L&D funding programmes and schemes. These include managing the budget and application processes, as well as measuring the deliverables and impact of the programmes and schemes.
• Manage MOH funded schemes including Health Manpower Development Plan and MOH-Inservice Scholarship & Sponsorship, aligned to approved implementation approach. Be the officer in-charge of managing the sponsorship processes, claims and audit matters pertaining to the funded schemes.
• Stay abreast and take bold steps to explore and apply new learning and development practices, technology, tools and approaches.
• Lead and Implement culture change initiatives to reinforce Core Values, learning and Innovation.

Job Requirements

• At least 10 years of relevant experience in leading and implementing Learning & Organisational Development, preferably in the health, healthcare or service sectors. This may include competency framework development, designing and curating developmental roadmaps and programmes, capability and learning needs analysis, building learning culture, managing training operations and learning management system, as well as other relevant areas.
• Strong in L&D operational process and project management.
• Experiences in competency framework development, programme and curriculum design development.
• Strong stakeholder management, influencing and collaboration skills to engage across different levels and functions.
• Exhibit strong collaboration within L&D and HR teams.
• Bold to explore and experiment with new ways of working.
• Demonstrate resilience, creativity and pro-activeness in managing dynamic and complex situation.
• Excellent verbal and written communication skills
• Meticulous and strong in analytical thinking.
• Proficient in Microsoft Office applications. Curious in exploring other learning technology and platforms. (e.g. Menti, Kahoot, Padlet)

WA me at https://wa.me/+6582976283 NOW!

Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei

Personnel EA License No.: R1875164

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Responsible for full cycle of recruitment for assigned departments from searching for candidates, screening applicants, conducting interviews, salary proposals to following up on acceptance and confirmation of commencement date while ensuring a positive candidate experience throughout the process.
• Collaborate with hiring managers and HODs to understand current and future hiring needs.
• Build a good pipeline of qualified candidates to fill critical/evergreen roles to reduce the hiring lead time.
• Build and maintain relationships with IHLs and professional organizations.
• Represent company at career fairs and networking events.
• Maintain and analyse recruitment metrics.
• Regular review and improvements on Recruitment workflow processes & procedures.

Requirements

• Bachelor’s degree from a recognized university, preferably in HR.
• IHRP Certified Professional (IHRP-CP) preferred.
• Minimum 4-5 years of relevant HR Recruitment experience with experience in passive and active searches, good understanding of Recruitment processes, HR operations and Employment Act.
• Resourceful, resilient and able to work independently.
• Highly numerate and meticulous in entire recruitment process/event coordination.
• Proficient in MS Office (MS PowerPoint, MS Excel, MS Word).
• Team player with good interpersonal and communications skills with ability to influence others.
• Able to multi-task and work independently in a fast-changing environments.
• Experience in the healthcare sector and familiar with SuccessFactors HRIS will be an added advantage.

TELE me at @jacechooo or WA me at https://wa.me/+6582976283 NOW!
Interested candidates please submit your resume to [email protected]

Jace Choo Oi Kei
Personnel EA License No.: R1875164
Recruit Express Pte Ltd (EA Licence No.: 99C4599

Responsibilities

• Business partnering with clinical departments in providing financial insights and strategic guidance to support business decisions.
• Review proposed pricing of new and existing services in relation to costs of these services and market comparison.
• Co-ordinate fee revision proposals with clinical departments and submit the requisite impact analysis reports for consideration.
• Prepare and analyse department financial report on a timely basis.
• Support the hospital’s annual budget exercise in respect to the projection of patient revenue and subvention income.
• Review net present value analysis for new investments for replacement or expansion.
• Liaise on ad-hoc data and analysis requests and clarification.

Requirements

• Degree in Finance, Accounting, Economics or a related field. CA Singapore is a plus.
• At least 2 years of working experience in finance or accounting field.
• Proficient in the use of MS Excel, Data Visualization tools (e.g. Tableau, Power BI);
• Strong analytical skills a must; with an ability to apply business logic to financial plans.
• Possess strong problem solving and critical thinking skills.

To apply, please visit www.gmprecruit.com and search for Job Reference: 24918.
To learn more about this opportunity, please contact XinYi at [email protected].

We regret to inform that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: XinYi | Registration No: R1328898

Attachment Description

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

1. Formulate business development strategy and in-charge of the entire business development process

2. Develop new networking collaboration channels in assigned territories, market, channels, both online/offline

3. Plan and organise all business development & marketing activities

4. Prepare and deliver pitches to external parties like clients, partners and/or potential investors.

5. To find opportunity to open other market, platform or overseas businesses

Technical Skills and Competencies

1. Outstanding interpersonal and communication skills as well as a good work attitude.

2. Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

3. Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

Attachment Duration

- 6 months

As the Service Delivery Manager, you will be responsible for ensuring seamless service delivery while building and maintaining strong client relationships and ensuring the business delivers a high-quality customer experience. Your focus will need to include service delivery management, customer success, as well as internal and external relationship management ensuring client SLAs are met, satisfaction levels are high, opportunities for growth are realised and contract renewals are achieved

Role and Responsibilities

The Service Delivery and Manager main areas of focus are provided below as a guide:

Service Delivery Management:

· Build strong relationships across the business to maintain high levels of customer satisfaction.

· Owner of the escalation process the Service Delivery and Manager will take ownership of major incidents to ensuring coordination of resolving parties, effective communication to stakeholders and post incident review.

· Monitor, control and support service delivery; ensuring systems, methodologies and procedures are in place and followed.

· Challenge and assist the Operations Team in pursuit of high quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated teams and systems.

· Arrange, drive and direct internal and customer service review meetings covering performance, service improvements, quality and processes.

· Manage the SIP process for all customers ensuring it is kept up to date and all parties understand their obligations.

· Champion service and support in projects and developing a strong understanding of all projects ensuring service impact is minimised and agreed across all teams.

· Responsible to understanding and ensuring all customer’s service management statements of work are fulfilled as per the contractual obligations.

· Ensure all contractual obligations are being met and keep appropriate records.

· Ensuring all customer manuals (OSMs etc) are kept up to date by the Operations team.

The Knowledge, Experience and Qualifications required

· ITIL qualified.

· Excellent customer facing/customer service skills.

· Excellent written and verbal communication skills.

· Customer Centric, experience of working with multiple customers.

· Chairing and reporting service reviews for clients.

· Delivering against Service Level Agreements, customer commitments and Service Improvement Programmes.

· Service Management or Support in a diverse environment of incident management, escalation procedures and related disciplines.

· Transitioning of projects in and out of service teams.

· Experience managing Service Delivery across the end user support services (Service Desk, Infrastructure, Networking etc).

· Experienced Service Management professional.

· Experience of managing 3rd parties and 3rd party delivered services.

· Able to work under pressure and meet deadlines.

· Able to demonstrate a high degree of flexibility including out of hours working.

· Excellent organisational skills.

· Able to manage sensitive and sometimes confidential information.

· Self-motivation and able to take responsibility.

· Able to manage and prioritise and tasks and time efficiently.

Customer Success Management:

· Work with the Service Design team to help define and implement customer success strategies, ensuring customer retention and satisfaction, and advocacy.

· Create and manage customer success plans tailored to individual client needs and goals.

· Monitor client health scores and proactively address potential issues working with the relevant teams to ensure speedy resolution.

Client Relationship Management:

· Be an ambassador for Panoptics, working across the client base to provide effective communication on IT matters and build relationships to ensure effective dialogue.

· Maintain regular client contact outside of formal reviews, managing escalations and expectations particularly when they are unrealistic and/or challenging.

· Identify and capitalise on opportunities for up-selling and cross-selling additional services bringing in the relevant teams and/or colleagues to assist or to handover to.

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Jobs Description

- BDM oversees customer service in order to deliver the highest level of service

- Organizes various promotional events, Promote new food products

- Produce reports to the Director and other top management personnel on visibility of upcoming revenues

- Attends lectures and speeches, brings up new ideas, and educates other staff members

- Responsible for generating sales, developing relationships with customers, introducing new products, and supporting other departments

Requirements:

• Good experience in Food product launches and coordinate multiple stakeholders
• Expert on preparing various Food products SOP in different languages especially in English, Tamil and Malay
• Hands on experience in Analyzing financial records and preparing budgets.
• Improving processes by recommending operational changes
• Evaluating and improving sales, marketing, and branding strategies.
• Preparing project and productivity reports and ensuring compliance with quality and safety requirements.
• Identifying opportunities for future business development and expansion

Qualifications/Skills:

• Bachelor/ Master Degree in any streams
• 3-7 years’ experience in End to End Management of Retail and Wholesale Food Processing
• Must have 3-5 years End to End Food processing work experience in FAASOS PRODUCTS
• Ability to win the RFP by showcasing the complete success stories of Faasos Food Product knowledge and bring more business
• Ability to lead the team and complete the end to end Infra setup for Food & Beverage Customers
• Ability to provide new strategies and coordinate with the customers on New Food Product Launches
• Expertise in F&B Accounts Management and provide complete setup for customers

What We’re Looking For:

As the first hire in the APAC region, the Senior Manager, Alliances Partnership will be responsible for building and managing strategic alliances with key partners across the Asia-Pacific region. Heavy traveling is involved to secure the partnerships. This high-impact role involves establishing and nurturing relationships with technology and channel partners, driving joint go-to-market (GTM) strategies, and executing partnership initiatives to expand market reach, increase revenue, and support the growth of the APAC business.

The ideal candidate is a dynamic and results-oriented professional with a deep understanding of the APAC business landscape, experience in partner management, and a strong track record of working with cross-functional teams to drive business objectives through partnerships.

What You'll Do:

• Define and execute the partner alliance strategy for APAC, aligned with global partnership goals and regional business objectives.
• Identify and onboard key strategic partners (technology, resellers, integrators, and distributors) across the APAC region, focusing on high-growth areas.
• Develop and implement GTM plans with partners, including co-selling, co-marketing, and demand-generation activities, to drive partner-sourced revenue and expand market presence.
• Own the APAC partner revenue targets; track, analyze, and report on partner performance, ensuring alignment with quarterly and annual growth objectives
• Define clear objectives, milestones, and KPIs to monitor and report on partnership performance, ensuring alignment with strategic goals.
• Work closely with the sales, marketing, product, and customer success teams to create and execute cohesive partner initiatives and leverage internal resources to optimize partnerships.
• Actively drive joint pipeline development, enabling new customer acquisition and existing customer retention and expansion.
• Establish and maintain executive relationships with partner organizations, acting as a trusted advisor and key point of contact for APAC partners.
• Monitor competitive activities and market trends within the APAC region to adjust partnership strategies and capitalize on opportunities.
• Develop and implement partner training and enablement programs to ensure partners have the knowledge and tools needed to effectively position and sell our solutions.

What You'll Bring:

• 8+ years in partner alliances, business development, or strategic partnerships, with at least 5 years of experience in the APAC market.
• Proven ability to build and scale partner ecosystems, with a successful track record of driving revenue growth through alliances.
• Strong understanding of SaaS partner dynamics and relationship building.
• Direct sales experience with proven record of exceeding pipeline and quota targets
• Ability to travel extensively, execute and drive results in a dynamic, fast-paced environment, especially as the first hire in a region.
• Exceptional verbal and written communication skills, with experience presenting to executives and stakeholders.

What We Offer:

• Enjoy flexible paid time off options for enhanced work-life balance.
• Comprehensive health insurance tailored for you, complete with an annual health check.
• Special discount on selected restaurants/shops through our food delivery partner.
• Employee assistance programs cover mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being.
• Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
• Energetic work environment with a hybrid work style, providing the balance you need.
• Benefit from our family leave program, which grows with your tenure at Meltwater.
• Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.

Where You'll Work: 60 Anson Rd, #18-03 Mapletree Anson, Singapore 079914

When You'll Join:

Nov 2024

Our Story

The sky is the limit at Meltwater.

At Meltwater, we believe that when you have the right people in the right working environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to analyze over a billion pieces of data each day and make better business decisions.

Our award-winning culture is our north star and drives everything we do – from striving to create an environment where all employees do their best work, to delivering customer value by continuously innovating our products — and making sure to celebrate our successes and have fun along the way.

We’re proud of our diverse team of 2,300+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to reach your goals.

So, in a nutshell, that's Meltwater. We love working here, and we think you will too.

Equal Employment Opportunity Statement

Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.

All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.

Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.

• Assist Construction Manager in planning and executing building construction and renovation projects.
• Plan and coordinate construction activities on daily basis.
• Establish budget and schedule for construction project.
• Monitor and control expenses within the established budget.
• Recommend cost reduction initiatives while maintaining the quality and productivity.
• Oversee invoice and payment processing in a timely fashion
• Analyze construction problems and develop immediate resolutions.
• Respond to customer inquiries and concerns promptly.
• Generate construction progress and expense reports for management.
• Attend educational workshops, trainings and conferences for professional growth.
• Identify slippages or delays in constructions and adjust schedules to meet deadlines.
• Identify milestones and problem areas and accordingly recommend preventive actions.
• Work with Construction Manager to develop project plan, quality assurance plan and health and safety plan.

Requirement:

• Holds Bachelor/ Master Degree in Civil Engineering
• Have more than 8 years of site experiences

Key Responsibilities

• Work on ERP harmonization and migration to the latest S4 HANA.
• Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.
• Ensuring data harmonization and synchronization between systems.
• Drive discussions with users to align on requirements and suggest design improvements.
• Prepare project plans including migration risk, milestones, quality and business sign-off details.
• Conduct end user training and support.
• Documentation and development of user guide.
• Analyze and troubleshoot on S4 HANA related Payroll, Time & Attendance / Overtime Management system.
• Manage the role base security and governance of SuccessFactors.

Requirements

• At least 8 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Hands-on experience in migration, design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles – Personnel & Organization Management, Singapore Payroll, Time & Attendance / Overtime Management.
• Strong understanding of implementation strategy and integration approaches including SAP Integration Suite
• Good project management and delivery skills
• Good communication and stakeholder management skills
• Ability to analyze and propose solutions to business requirements & issues
• Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.
• Familiar with S/4 HANA LSMW, ABAP, PFCG.
• Know how in SuccessFactors will be an added advantage.

Job Description

• Plans, directs and coordinates the acquisition, development, maintenance and use of computer and telecommunication systems, and manpower required.
• Manage business development processes and implementing logistics IT business solutions for customers, including managing post implementation optimisation.
• Manage IT solutioning business resources, including manpower, internal assets and external vendors.
• Develop new business enabled by IT.
• Develop risk mitigation plan.
• Develop strategic project plan to align projects with business strategy.
• Drive market needs for IT solutions to increase market share.
• Review customers' IT enterprise architecture to further improve system integration.
• Review different aspects of project management based on priorities and needs.
• Any ad-hoc duties as assigned.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, and Network Administration or related field preferred.
• 6 + years of related work experience required.
• Ability to multi-task and meticulous to details
• A team player who can work independently.

Lico Resources, a specialist in Cybersecurity & Tech GRC recruitment, is partnering with a leading organization dedicated to fostering a secure and technologically advanced environment. We are seeking a dynamic IT Audit Professional to join their existing team in Singapore.

Key Responsibilities:

• Evaluate IT application systems, including both business and operational applications.
• Assess application controls, ensuring data accuracy, completeness, availability, and access security.
• Apply data analytics to enhance application design, system transaction flows, and business processes.
• Review security measures for operating systems and databases, as well as IT operational controls such as change and monitoring controls.
• Advise on security and control features during System Development Life Cycle (SDLC) reviews.
• Assess system availability, disaster recovery plans, and readiness testing.
• Communicate IT, operations, and cybersecurity findings to senior management.
• Oversee resources and projects to ensure the internal audit plan is met and quality outputs are delivered.
• Mentor and develop team members, sharing knowledge and building technical skills.
• Manage the performance of IT auditors, oversee their training and development, and ensure they have the necessary IT capabilities.

Qualifications:

• Degree in Computer Science, IT, or a related field.
• Relevant certifications such as CIA, CISA, CRISC, CISM, CISSP, PMP, or Agile are preferred.
• At least 8 years of experience in information security within a reputable organization. Candidates with Line 1 or Line 2 experience will also be considered.
• Strong understanding of audit methodology, security measures, risks, and controls.
• Ability to effectively communicate issues and provide reports to the board and management.
• Deep understanding of complex business and IT processes and their associated risks.
• Proven track record in delivering internal audit and advisory engagements.
• Ability to assess IT internal controls and identify improvement opportunities.
• Resourceful with excellent interpersonal, communication, and leadership skills.
• Capable of working independently as well as part of a team.

If you are interested in this role, please send us your updated resume today to [email protected] quoting reference number A10005. Please note that only shortlisted candidates will be notified.

"Data provided is for recruitment purposes only."

Job Reference No: A08427 EA Licence No.: 13C6733 EA Registration No.: R1333454

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

About ALPS

ALPS Pte Ltd, set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain

blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape –making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

About The Role

As the Senior Manager, he/ she will be based at one of the Public Healthcare Institutions (PHIs) in Singapore to assist the Site Lead to undertake the portfolio in managing the non-medical team. Leading the team, he/she will be responsible for the Procurement and Contract Management services within the PHI. He/she will work closely with the institution users and ALPS vendors to support the institution’s daily operations for patient care.

Key Responsibilities

• Lead and implement sourcing strategies and supplier initiatives, ensuring accountability for outcomes.
• Provide managerial support to the procurement team, ensuring effective vendor performance and relationships.
• Acquire and utilize domain knowledge in specific categories, guiding category management.
• Review and endorse procurement offers and facilitate their evaluation.
• Ensure unbiased evaluation of procurement products and services.
• Conduct and co-chair evaluation meetings.
• Approve and properly file meeting minutes and documentation.
• Analyze total cost of ownership and drive negotiations for optimal value.
• Facilitate contract negotiations and long-term agreements with vendors.
• Lead negotiations to achieve best value outcomes.
• Manage vendor relationships to optimize performance and compliance with service level agreements.
• Ensure business continuity plans and risk assessments are in place.
• Troubleshoot and resolve requisition process issues and disputes.
• Attend meetings with health institutions to manage critical supplies.
• Lead continuous improvement in sourcing and procurement processes, ensuring uninterrupted supply.

Requirements

• University Graduate with at least 8-10 years’ experience
• Postgraduate with 6-8 years’ experience in procurement and supply chain management, preferably in a healthcare provider’s environment and/or with knowledge in healthcare supplies
• Experience in a supervisory role or leading project across functional teams, procurement cycle and governance in procurement
• Proficiency in using eProcurement tools, SAP MM is advantageous
• Possess strong interpersonal communication, good organisation skills, proactive analytical and negotiation skills.
• Demonstrates sense of integrity and transparency
• Possess excellent planning & prioritisation, judgement and decision making

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.