Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

Job Scope:

• Responsible for the end-to-end implementation of Microsoft Dynamics 365.
• Work with stakeholders to understand business needs and technical requirements, and lead the project from conception to implementation.
• Assist in documenting the integration strategy endpoints and data flows.
• Familiar with the entire project lifecycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration.
• Under the guidance of the Architect, ensure the integration strategy meets business goals.
• Provide support to the Migration Lead in MS Dynamics 365 migration activities in pre-production and production phases.

Job Qualifications:

• Degree in Information Technology or equivalent.
• Experience of at least 3 years or more in leading MS Dynamics 365 software implementations.
• Proven experience in managing and leading a team.
• Experience in overseeing business requirements of client stakeholders to implement MS Dynamics service modules.
• Hands-on experience in Dynamics 365 CRM.
• Skill set in business analysis and UAT execution is highly advantageous.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

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Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

Position Overview
The Receptionist cum Cashier is the face of our restaurant, ensuring every guest feels welcome and valued. You will manage front desk operations, handle reservations, and process payments while delivering exceptional service with a smile.

Key Responsibilities:

• Greet and welcome guests with a warm and friendly demeanor.
• Manage reservations, walk-ins, and seating arrangements efficiently.
• Answer customer inquiries in person and over the phone professionally.
• Handle billing and payment transactions accurately using the POS system.
• Provide basic information about the menu and ongoing promotions.
• Assist in maintaining cleanliness and organization of the reception area.
• Coordinate with the service team to ensure seamless guest experiences.
• Handle feedback and escalate concerns to the manager when necessary.

Requirements:

• Previous experience in a similar role in the F&B or hospitality industry is a plus.
• Strong interpersonal and communication skills.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts
• Ability to work in a fast-paced environment with attention to detail.
• Positive attitude, punctuality, and a passion for customer service.
• Basic knowledge of using POS systems is an advantage (training will be provided).

Key Responsibilities:

1. Financial Reporting and Analysis

• Oversee Accounts staff in administering the overall financial functions and ensuring timely preparation of monthly, quarterly, and annual financial reports.
• Present findings, financial performance, and recommendations to senior management.

2. Strategic Financial Planning and Advisory

• Participate in financial planning and provide strategic advice to the Managing Director on financial-related matters.
• Collaborate with department heads to align financial planning with company objectives and drive profitability.

3. Budgeting and Forecasting

• Lead the budgeting and financial forecasting processes, ensuring alignment with business goals and targets.
• Work closely with relevant departments to monitor budget adherence and control costs.

4. Financial Control, Tax, and Compliance

• Handle all corporate tax and GST matters, ensuring compliance with local tax regulations.
• Maintain and enforce finance policies, internal controls, and regulatory compliance.
• Supervise Accounts Payable (AP) and Accounts Receivable (AR) functions, ensuring accurate invoicing, collections, and vendor payments.

5, Cash Flow and Credit Management

• Manage cash flow requirements, oversee credit control, and optimize working capital.
• Monitor bank balances, manage payments, and coordinate with banks on financing and foreign exchange as required.

6. Financial Operations and Process Improvement

• Identify opportunities for process enhancements to improve financial efficiency, reporting accuracy, and operational effectiveness.
• Leverage financial technologies to streamline processes and support faster reporting.

7. Team Leadership and Collaboration

• Supervise junior finance staff, providing mentorship and fostering a collaborative work environment.
• Work closely with other departments (e.g., Sales, Operations) to align financial processes and support cross-functional objectives.

8. Ad-hoc Financial Support

• Provide financial analysis for ad-hoc projects and business decisions as required by management.
• Participate in strategic initiatives by providing financial perspectives and data-driven insights.

Requirements:

• Education: Degree in Finance, Accountancy, or a related discipline; professional certifications such as CPA/CA are preferred but not required.
• Min 5 years of relevant experience in finance, specifically within the retail sector.
• Strong understanding of financial reporting, budgeting, and retail-specific financial controls.
• Proven ability to handle full-spectrum accounting, including AP, AR, and financial reconciliation.
• Proficiency in financial software and advanced Excel skills.
• Analytical mindset with the ability to interpret complex financial data and deliver insights.
• Excellent communication skills, capable of conveying financial information to non-financial stakeholders.
• High attention to detail, with a proactive approach to identifying and solving financial issues.
• Ability to work independently and collaboratively, balancing hands-on responsibilities with team leadership.
• Proficiency in English and Mandarin is preferred, given the need to liaise with internal and external stakeholders.

Skills Required

• Java/J2EE, Cloud - AWS/Azure/OCP/PCF/GCP, Micro Services, Spring Boot, API Management, Microservices, distributed systems, Kubernetes, Dockers, Kafka, DevOps/DevSecOps, Angular/React, RDBMS (Oracle, SQL), No SQL Databases (Mongo, Cassandra, Redis)

Roles & Responsibilities-

Mandatory Technology Skills

• Responsible for multiple technology capabilities to deliver across all business lines for Fortune 50 Banking and Financial Customers.
• Hands-on Experience required to work on POCs, POTs across multiple technologies
• Ensures various architecture principles are translated into solution architecture and then into engineering products/solutions to implementation
• Ensures non-function requirements such as performance requirements, availability requirements are designed and delivered
• Work with the Customer Enterprise Architecture teams and CXO Teams for critical decisions for strategic investment in Technology
• Assesses and evaluates emerging technology capabilities (like DevOps, Open Banking, API and Microservices, IoT, Robotics, VR/AR, Block Chain) for compatibility, scalability, and viability
• Educate the Customers on the technology trends and guide them in adopting into their organization
• Defines a vision that traverses the technology stack from User-Experience / Customer-Experience, data-driven strategic analysis and customer insights, cloud provisioning and embedding digitally enabled scalable architecture
• Any Cloud Certification
• Ability to challenge the Technology solutions provided by various Vendors and in-house teams to propose an optimal solution
• Optimise the Technology assets by consolidation of existing applications and remove redundancies and cost saves
• Ability to identify the hotspots in the current application landscape and provide solutions to rectify
• Able to solve complex, multi-dimensional problems and deal comfortably with abstraction/fuzzy problems resulting in a robust, highly-scalable, and well-architected solution.
• Ability to provide design direction on large multi-tiered/complex applications & participate in RFP/RFQ /Proactive proposals – business development activities.
• Help teams to deliver robust solutions consistently and guide engineering teams toward a common methodology/standardization.
• Ability to produce various design documents for example Software Architecture document, security architecture document, interface specification etc.
• Ensures Code Design and its Quality for Application across the portfolio & participate in code reviews, design reviews, architecture discussions & drive DevSecOps roll-out.
• Help Customer in their technology roadmap, Digital Journey and share industry views

Mandatory Domain Experience (One or more of the following areas)

• Cards and Payments
• Retail and wholesale Banking
• Capital Markets
• Investment Banking
• Wealth Management

Nice to have Skill Set

• Enterprise Architecture certification TOGAF is preferred

Responsibilities:

• Lead the Service Department to drive business growth, improve profitability, and ensure resource scheduling, staffing levels, and coordination with production staff.
• Manage the service customer base and oversee debt collection, ensuring customer satisfaction and timely payments.
• Provide technical advice to customers, prepare quotations for supply, repair, and installation of products, and coordinate service schedules for timely delivery.
• Collaborate with the management team, negotiate and resolve customer-related disputes, and report to directors on business performance, risks, and operational issues.

Requirements:

• Diploma in a related field.
• At least 3 years of experience in a similar technical or service management role.
• Strong knowledge of company products, excellent communication, time management, and organizational skills.
• Proficient in Microsoft Office Suite, with problem-solving and a positive, assertive attitude.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to submit your application or send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1874608

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Global company
• Opportunity to work autonomously

About Our Client

The client is an international claims management and insurance services company, providing a range of services primarily related to the insurance industry, including claims adjustment, loss adjusting, and risk management.

Job Description

• Cultivate and manage relationships with brokers and other clients to expand client base
• Assist in the setup of new claims programs, and manage its day-to-day operations
• Provide training and support on the client's services and drive thought leadership initiatives
• Develop and implement strategies to enhance client engagement and performance
• Support the client's country operations in Asia, ensuring data capture and service delivery is achieving client expectations

The Successful Applicant

• Experience in developing strategic partnerships and managing broker/client relationships
• Experience in market research and sales strategy implementation, with a proven track record in business development
• Exposure to claims management software is a plus

What's on Offer

• Flexible working arrangement
• Autonomy to initiate and implement business strategy
• Opportunity to work with international stakeholders

Contact

Eunice Ho (Lic No: R24125003 / EA no: 18C9065)

Quote job ref

JN-102024-6553999

Phone number

+6564169811

Michael Page International Pte Ltd | Registration No. 199804751N

Job Description:

-Overall responsible for all operations components of the department to ensure efficiency and effectiveness of operations

-Responsible for the development and implementation of F&B's annual business plan and medium-long term strategies, as well as establishing key performance objectives to ensure that meet business targets and drives sustainable, profitable growth

-Ensure that operational standards are met in regard to sanitation requirements, food safety regulations, operation licences and loss prevention

-Maintain and develop high standards of operations in restaurant by ensuring all SOPs are relevant, up to date, trained effectively and operationally delivered.

-Participate in Marketing activities to ensure maximum exposure for restaurant, including the development and implementation of the annual and monthly promotions calendar.

-Drive high levels of guest satisfaction through the consistent execution of brand standards, visible operational leadership, and hands-on interaction with guests and team members.

Job Requirements:

-Minimum 5 years’ related experience

-Strong financial acumen, leadership skills to lead and motivate the team

-Ability to work under pressure

Key Responsibilities:

• Assist in food preparation, including washing, cutting, and portioning ingredients.
• Maintain cleanliness and organization of the kitchen, equipment, and storage areas.
• Handle kitchen tasks such as replenishing supplies and organizing inventory.
• Support chefs during busy periods with basic cooking tasks when needed.
• Ensure proper hygiene and sanitation practices in compliance with health regulations.
• Dispose of waste and handle recycling in line with kitchen protocols.

Requirements:

• Prior experience in a kitchen environment is an advantage but not mandatory.
• Ability to work in a fast-paced, team-oriented environment.
• Familiarity with basic kitchen tools and equipment.
• Willingness to learn and adapt to new tasks and techniques.
• Good physical stamina to handle long hours and tasks involving lifting.
• Punctual, reliable, and hardworking.

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 5 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

Key Responsibilities

As regional finance controller, you will lead financial management efforts across corporate accounting, regulatory reporting, and budget preparation for designated entities. Your analytical insights as a finance business partner will be instrumental in driving profitability and shaping strategic growth in collaboration with business stakeholders.

Accounting Operations:

• Oversee all accounting functions, including billing, accounts receivable/payable, general ledger, and cash flow management.

Reporting:

• Prepare and present accurate financial reports on a monthly, quarterly, and annual basis, driving the month-end and year-end closing processes.
• Prepare and present the annual budgets, financial forecast and variance analysis.

Financial Leadership:

• Develop and execute financial and accounting strategies to enhance performance and competitiveness.

Strategic Collaboration & Business Partnering:

• Work closely with cross-functional teams to support business initiatives and improve financial performance across assigned entities.
• Serve as a primary contact for financial matters, providing exceptional service to both internal and external stakeholders.
• Collaborate with senior management to formulate growth strategies.

Compliance & Internal Controls:

• Ensure adherence to regulatory requirements and maintain robust internal controls.
• Coordinate with internal and external auditors to facilitate audits and reviews.

Process Improvement:

• Identify and implement process enhancements to improve efficiency and effectiveness within our finance team.
• Leverage technology and automation to streamline financial operations and reporting.

Team Development & Management:

• Promote the development of the finance team, fostering a culture of excellence and innovation.

Who We Are Looking For

You are a qualified accounting professional with min 5 years of relevant experience, including a strong background in accounting and analysis. You possess advanced Excel skills for complex financial modelling, excellent problem-solving abilities, and a critical, detail-oriented mindset. You have strong interpersonal and communication skills for effective collaboration, along with proficiency in MS Office and accounting softwares which would set you up to thrive in a dynamic, team-oriented environment while maintaining high integrity and professionalism.

Ideal Profile

• A qualified member of an accountancy body or holder of an equivalent qualification.
• Min 5 years of experience in a similar role, preferably with accounting expertise.
• Advanced Excel skills with the ability to create complex financial models.
• Experience in a regional context is preferred.
• Strong problem-solving and analytical skills.
• A critical thinker with attention to detail, reliability, and focus.
• Excellent interpersonal and communication skills, enabling effective collaboration with diverse teams.
• Capable of multitasking and thriving in a dynamic environment.
• Hands-on, independent, yet a team player.
• High levels of integrity, professionalism, and attention to detail.

About Us
We are an up-and-coming Chinese hotpot restaurant, offering a premium dining experience with authentic flavors and exceptional service. With a focus on innovation, team synergy, and customer satisfaction, we are expanding and seeking passionate individuals to join our management team.

Key Responsibilities:

• Oversee daily operations, ensuring smooth workflow and adherence to company standards.
• Manage and train front-of-house (FOH) and back-of-house (BOH) teams, fostering teamwork and efficiency.
• Monitor and optimize operational performance, focusing on customer satisfaction and profitability.
• Develop and implement SOPs to maintain high service and food quality standards.
• Handle staff scheduling, recruitment, and onboarding processes.
• Ensure compliance with all health, safety, and hygiene regulations.
• Liaise with suppliers to maintain inventory and control costs effectively.
• Address customer feedback professionally and implement improvements.
• Plan and execute promotional activities to boost sales and brand visibility.

Requirements:

• Proven experience as an Operations Manager or in a similar role within the F&B industry, preferably in hotpot or Chinese cuisine.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Familiarity with local health and safety regulations and licensing requirements.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts.
• Passion for delivering exceptional dining experiences and achieving sales targets.

About Us
We are an up-and-coming Chinese hotpot restaurant, offering a premium dining experience with authentic flavors and exceptional service. With a focus on innovation, team synergy, and customer satisfaction, we are expanding and seeking passionate individuals to join our management team.

Key Responsibilities:

• Oversee daily operations, ensuring smooth workflow and adherence to company standards.
• Manage and train front-of-house (FOH) and back-of-house (BOH) teams, fostering teamwork and efficiency.
• Monitor and optimize operational performance, focusing on customer satisfaction and profitability.
• Develop and implement SOPs to maintain high service and food quality standards.
• Handle staff scheduling, recruitment, and onboarding processes.
• Ensure compliance with all health, safety, and hygiene regulations.
• Liaise with suppliers to maintain inventory and control costs effectively.
• Address customer feedback professionally and implement improvements.
• Plan and execute promotional activities to boost sales and brand visibility.

Requirements:

• Proven experience as an Operations Manager or in a similar role within the F&B industry, preferably in hotpot or Chinese cuisine.
• Strong leadership, communication, and problem-solving skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Familiarity with local health and safety regulations and licensing requirements.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts
• Passion for delivering exceptional dining experiences and achieving sales targets.

Working Hours: 5 Days Per Week (Inclusive of weekends n PH)

Location: Tampines One

Salary: $3500-$4000

Job Descriptions

• Manage and oversees smooth daily operations of the restaurant. Ensure compliance with Standard of Operations
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations. Helps implement strategies to continually improve revenue.
• Responsible for the profit & loss of the restaurant and implement appropriate cost control measures
• Achieve company objectives in sales, service, quality and appearance of the restaurant through training of employees whilst maintaining a positive and productive working environment
• Ensure safety, hygiene and cleanliness as required by NEA regulations and company policies. Maintain optimal level of sanitary procedures for all food handling, preparation and in compliance with the standards.
• Review/plan of work to achieve high labour productivity & maintaining efficient labour strength.
• Ensure customer’s needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure or feedback with tact and diplomacy.
• Respond to customer complaints in person at the time of the complaint. Provide positive and proactive interaction with clients.
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction.
• To effectively manage a team of kitchen & operations staffs, arrange duty roster, day-to-day operation, to ensure the delivery of both qualitative and quantitative results.
• Handle restaurant administration duties such as POS system, daily and monthly reports, stock taking, ordering with suppliers, attendance, etc.

Requirement

• At least 3-5 years of experience in managing a restaurant, preferably familiar with hotpot restaurant operations
• Strong knowledge in wine and sake
• Excellent interpersonal and communication skills
• Able to thrive in a fast-paced environment and work efficiently under pressure
• Comfortable with handling non-halal food/drinks.

Position Overview
The Receptionist cum Cashier is the face of our restaurant, ensuring every guest feels welcome and valued. You will manage front desk operations, handle reservations, and process payments while delivering exceptional service with a smile.

Key Responsibilities:

• Greet and welcome guests with a warm and friendly demeanor.
• Manage reservations, walk-ins, and seating arrangements efficiently.
• Answer customer inquiries in person and over the phone professionally.
• Handle billing and payment transactions accurately using the POS system.
• Provide basic information about the menu and ongoing promotions.
• Assist in maintaining cleanliness and organization of the reception area.
• Coordinate with the service team to ensure seamless guest experiences.
• Handle feedback and escalate concerns to the manager when necessary.

Requirements:

• Previous experience in a similar role in the F&B or hospitality industry is a plus.
• Strong interpersonal and communication skills.
• Bilingual in english and mandarin to liaise with mandarin speaking counterparts
• Ability to work in a fast-paced environment with attention to detail.
• Positive attitude, punctuality, and a passion for customer service.
• Basic knowledge of using POS systems is an advantage (training will be provided).

Key Responsibilities:

• Assist in food preparation, including washing, cutting, and portioning ingredients.
• Maintain cleanliness and organization of the kitchen, equipment, and storage areas.
• Handle kitchen tasks such as replenishing supplies and organizing inventory.
• Support chefs during busy periods with basic cooking tasks when needed.
• Ensure proper hygiene and sanitation practices in compliance with health regulations.
• Dispose of waste and handle recycling in line with kitchen protocols.

Requirements:

• Prior experience in a kitchen environment is an advantage but not mandatory.
• Ability to work in a fast-paced, team-oriented environment.
• Familiarity with basic kitchen tools and equipment.
• Willingness to learn and adapt to new tasks and techniques.
• Good physical stamina to handle long hours and tasks involving lifting.
• Punctual, reliable, and hardworking.

Position Overview

The Human Resources Business Partner (HRBP) serves as a strategic advisor and partner to business units, aligning HR practices with organizational goals. The HRBP ensures the effective implementation of HR strategies, fosters employee engagement, and provides guidance on workforce planning, performance management, and employee relations.

Key Responsibilities

1. Strategic PartnershipCollaborate with business leaders to understand organizational goals and workforce needs.
   Align HR strategies with business objectives to support growth and performance.
   Act as a trusted advisor to leadership on HR-related matters.
2. Workforce Planning and Talent ManagementSupport workforce planning, including recruitment, retention, and succession planning.
   Identify and address skills gaps through training and development programs.
   Partner with managers to ensure a strong pipeline of talent within the organization.
3. Employee RelationsFoster a positive and productive work environment.
   Address employee concerns and provide guidance on conflict resolution.
   Ensure consistent application of HR policies and compliance with labor laws.
4. Performance ManagementDrive performance review processes and support goal-setting initiatives.
   Provide coaching to managers on feedback, development, and performance improvement.
   Analyze performance data and recommend strategies for improvement.
5. Change ManagementSupport organizational change initiatives, including restructuring and cultural transformation.
   Communicate changes effectively and provide resources to ease transitions.
6. HR Analytics and ReportingAnalyze HR metrics and provide insights to business leaders.
   Use data to recommend improvements in workforce strategies and employee engagement.
7. Policy and ComplianceEnsure adherence to company policies and relevant legal requirements.
   Provide guidance on employment law and HR best practices.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5+ years of HR experience, with a focus on strategic partnership roles.
• Strong understanding of employment laws, HR practices, and workforce planning.
• Proven ability to influence and build relationships with all levels of an organization.
• Excellent problem-solving, communication, and interpersonal skills.
• Proficiency in HR analytics and HRIS systems.

Working Location: Kallang

Salary: $5000 - $8000/month

Key Responsibilities

Administrative Support

• Manage and maintain the executive’s calendar, including scheduling appointments, meetings, and travel arrangements.
• Screen calls, emails, and correspondence, and prioritize them for the executive’s attention.
• Prepare and edit reports, presentations, and other documents as required.
• Organize and maintain the executive's files, ensuring confidentiality and easy retrieval.

Coordination and Communication

• Serve as a liaison between the executive and internal/external stakeholders.
• Coordinate team meetings, prepare agendas, and record minutes.
• Follow up on action items from meetings to ensure timely completion.

Event Planning and Logistics

• Organize and manage events, conferences, and other functions.
• Handle logistics such as venue booking, catering, and travel arrangements for attendees.

Project Management

• Assist with special projects by coordinating resources, monitoring timelines, and updating the executive on progress.
• Conduct research and compile data to support decision-making.

Operational Support

• Monitor and manage budgets, invoices, and expense reports.
• Procure office supplies and equipment as needed.
• Oversee and ensure compliance with company policies and procedures.

Qualifications and Skills

Education and Experience

• Bachelor’s degree in Business Administration, Management, or related field (preferred).
• Proven experience as an Executive Assistant or in a similar role (typically 3-5 years).
• Flexibility to work extended hours, including evenings or weekends, if necessary.
• Willingness to travel occasionally for business purposes

Working Location: Kallang

Working Hours: Mon - Fri, 9am to 6pm

Salary: Up to $5000/month

Role & Responsibilities:

-Business partnering role to perform strategic analysis and evaluation to support business decision-making

-Supervise and manage month-end and year-end closing and management reporting

-Review, develop and implement internal controls and processes which can enhance the operational and financial/accounting efficiencies

-Financial planning & analysis, including preparing monthly business review and analysis, cash flow forecasting, annual budgeting and business planning

-Perform ROI analysis for new investment project where applicable

-Performance monitoring and cost management; closely monitor direct and indirect cost structure to advise PL owner on cost reduction initiatives and control

-Ensure the preparation and submission of accurate and timely statutory accounts, tax returns, etc. to the relevant authorities

-Liaise with internal and external auditors, banks, tax agents and respective authorities to ensure appropriate compliance and consistency

-Supervise cash position to assess investments of cash surplus and ensure cash flow liquidity for various entities and to protect and enhance company’s financial assets

-Other ad hoc projects and analysis that’s may be delegated

Requirements :

-2 to 5 years of working experience in F&B/Hospitality industry is highly regarded

-Commercially-attuned, numerate and meticulous

-Possess leadership and partnering abilities and have excellent communication skills

-High energy, reliable and self-motivator

-Experience in accounting software

We are hiring.

Position: Recruirment officer

Students seeking internships are welcome to apply.

You will be personal assistant to the manager.

Recruitment tasks include scheduling appointments and interviews, Admin work.

You can work form home and flexible hours.

Email your resume to [email protected]

Short listed candidates will be notified for an interview.

Vouch is partnering with a global MNC organisation within Supply Chain industry in hiring an Regional Financial Analyst (FP&A) to join the dynamic finance team and contribute to financial planning and analysis efforts.

Responsibilities:

• Support the FP&A team in providing insightful financial analysis, forecasting, and reporting to drive strategic decision-making
• Perform detailed analysis of business and financial performance for various business units
• Preparing comprehensive management reports, conducting variance analysis, and recommending strategies for cost reduction and profit improvement
• Develop and maintain financial models to support business planning and decision-making
• Assist in the preparation of monthly, quarterly, and annual financial reports
• Enhance internal controls and financial processes to ensure continuous improvement

Qualification:

• Bachelor's Degree in Accountancy
• 3 years of experience in financial planning and analysis, accounting, or a related role
• Excellent attention to detail and organizational skills
• Strong communication and interpersonal skills
• Ability to work collaboratively in a team environment
• Knowledge of data analytics techniques is a plus

What We Offer:

• A dynamic and growth-focused work environment
• Hybrid work arrangement
• Global exposure in projects and analysis work

Interested candidates, please apply through the advertisement.

EA Licence: 22C1396

EA Personnel: R1658550

Job Description

We are passionate about the fintech way of working and approaching things differently to how big banks typically operate. We’re currently looking for ambitious and motivated individuals who are keen to embrace growth and tackle the impending challenges in this fast-evolving industry, joining us on our journey. To cope with our expansion, we are now seeking a high caliber professional and self-motivated Senior Technical Lead - Android to join our technology team.

Principal responsibilities

• Develop mobile applications (Android) to for payments and FX product and services.
• Work together with Product Owners, Business Analysts, Solution Architects, Cyber Security and other stakeholders to delivery world-class mobile applications with outstanding customer experience.
• Help in system technical design, CI/CD and automated testing activities.
• Work in Agile teams, participated in or lead Sprint Show & Tell.
• Prepare necessary documents for technical specification and knowledge management.
• Investigate and resolve technical issues in testing and production.

Qualifications/Requirements

• Bachelor's Degree in Computer Science.
• 10-14 years of experience.
• Good technical design and problem solving skills, and good communication skills, being able to take ownership and responsibility to work as individual contributor.
• Proficient in programming languages, frameworks and architecture including Kotlin, Swift, Node.JS, MVVM.
• Familiar with RESTful APIs concept and integration.
• Familiar with Cloud technologies.
• Familiar with DevOps, Security and automation tool stacks including Github, Jenkins, Ansible, Checkmarx, SonarQube, Postman, Appium, Selenium.
• Proficient in applying Agile development methodology in project development lifecycle and day-to-day work in scrum team.
• Fast learner in integrating third-party services to core platform including data warehousing services and other business fulfillment services.
• Being able to work under pressure and flexible hours in global team.

The Role
The APAC Customer Success Lead will lead and own the end to end customer experience for all clients in the region. With an existing team of CSMs, Implementation Consultants & Support Analysts, who report to their UK department heads, we are looking for someone who is able to own the customer strategy & execution within the APAC market and partner with other regional peers. The main focuses of the role include being a coach & strategic planner for the existing hard-working APAC team, along with establishing relationships with key stakeholders from within our customer base. Whilst being a global company, ComplyAdvantage is keen to ensure we commit to developing a specific and tailored approach to the unique market requirements within the region and this role will be key in the execution of this strategy.

Role Objectives
● Optimise and execute high touch customer strategy and vision for the APAC market
● Monitor APAC customer health, understand key customer challenges and develop strategies with the business to help solve
● Responsible for all areas in relation to improving the Net Retention Rate for the region
● Provide operational insight to the key KPIs around NRR, GRR, Health Scores & Churn to the global Head of Customer
● Partner with internal leadership stakeholders both in and out of the region to optimise the APAC customer experience
● Coach & mentor the existing Customer Success Managers, Implementation Consultants & Technical Support Analysts
● Build and nurture relationships with executives from key customers
● Coordinate internal Account Planning & Health sessions between Customer Success, Sales & Other key stakeholders
● Act as Voice of the Customer to provide visibility into wins, challenges and/or escalations
● Influence growth by developing and executing strategies focused on creating customer value in partnership with other teams (Sales, Product, Support)
● Limit churn by leading a team to deliver outstanding experiences that drive best in class customer retention, expansion, adoption and renewal with new and existing customers
● Optimise the customer experience and lifetime value through higher product adoption, customer satisfaction, and overall health scores by leveraging reporting to drive data-driven insights on customer behavior

Requirements

● 10+ years of Customer Success experience

● 3+ years in a management role, leading a Customer Success organisation

● Excellent internal & external communication skills

● Strong track record of identifying customer needs and successfully implementing long-term solutions

● Strong track record of execution and understanding of KPIs such as Net Retention Rate, Customer Health & NPS metrics

● Ability to build trust and rapport with both Customer Success & Sales teams

● Proactive interest in deepening customer relationships

● Comfortable and willing to be a hands-on contributor, on-site with customers

● Experience with enterprise SaaS vendors in Fintech preferred

Benefits

● Unlimited Time Off Policy

● Flexible Working opportunities

● Paid Sick Leave

● Hybrid Working opportunities

● Stock options

● Employee Assistance Programme

● Pension contributions

● Parental Leave (Maternity, Paternity and Adoption too)