about the role

• Technical support of field service engineers and customers when required
• Evaluating and establishing plastics machinery system performance specifications
• Manage customer specific projects & documents
• Provide technical documentation and training when required
• Product improvement

skills and experience required

• Master / Degree / Diploma in Engineering or relevant qualification
• Minimum 6 years of experience in heavy / laser marking / CNC / plastics injection machinery
• Provide technical support to customers, participate in the development of technical solutions, product demonstrations, and technical presentations
• Solid understanding of market trends and competitor activity in the plastic machinery sector
• Able to travel overseas for work if there is a need to (about 40% global)

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

We are a leading provider of arts education, offering visual arts classes, holiday art camps, and events for children and adults worldwide.

With a mission to inspire creativity and self-expression, we create educationally rich environments where imagination thrives.

Join our team and help shape the future of art education in Singapore!

About the Role:
As an Art Studio Manager, you will oversee the daily operations of three studios located at Great World, Tanglin Mall, and Jurong East. This dynamic role requires you to manage studio performance, ensure operational excellence, and nurture customer relationships. Your responsibilities include:

• Overseeing daily operations and managing team performance across all studios.
• Scheduling weekly team shifts and facilitating in-house training sessions.
• Managing customer accounts, addressing inquiries, and following up on leads.
• Monitoring and restocking studio resources to ensure smooth operations.
• Ensuring studios are clean, organized, and safe.
• Conducting weekly team meetings to align on goals and updates.
• Leading hiring processes for new teachers and staff.

This is a 5½-day workweek role. Flexibility is required to travel to all three locations.

About You:
We’re looking for a motivated and results-driven individual with a passion for arts education and team leadership. Ideal candidates will have:

• Proven customer support and sales experience.
• At least 1 year of supervisory experience.
• A minimum of 1 year of experience working with children.
• Strong organizational skills and attention to detail.
• Self-motivation and a results-oriented mindset.

What We Offer:

• A chance to lead and inspire a talented team.
• Opportunities for professional growth in a creative environment.
• The satisfaction of making a meaningful impact on students’ lives.

Next Steps:
Ready to take the lead?

Apply directly via the website or send your resume to [email protected].

We look forward to welcoming you to our creative community!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

College of Integrative Studies tenure or term-track position (Assistant Professor) for the appointment of a Lead Faculty Fellow at the Prinsep Street Residences.

The College of Integrative Studies (CIS) at Singapore Management University (SMU) invites applications for a full-time Lead Faculty Fellow for SMU's student accommodation, Prinsep Street Residences (PSR). The Fellow will also concurrently be appointed as a faculty member of the College of Integrative Studies and may hold either a tenure track or term-track appointment, commensurate with his or her qualifications.

The Lead Faculty Fellowship is a renewable 4-year administrative appointment. Tasked to cultivate a vibrant intellectual and residential life at PSR, the LFF should be a people-oriented faculty administrator experienced in operating in a dynamic environment and should possess strong leadership and people skills, aptitude for mentoring, and significant experience in similar roles demanding a high level of service and organisational responsibility.

The successful candidate will:

For CIS

• Undertake Undergraduate teaching on the university’s Core Curriculum, especially on the Freshman Big Questions team-taught module; and provide mentoring/advising to CIS students.
• Engage in disciplinary, interdisciplinary, and/or pedagogical research and publications, to an extent commensurate with (or an inverse proportion to) the high service load required of the role

For PSR

• Provide overall leadership on the ground for the PSR admin team and the undergraduate collegiate experience at PSR.
• Manage PSR’s biannual admissions exercise as well as the selection and training of student leaders (Resident Seniors and Block Leaders).
• Reside at PSR and be based in an on-site office and be available to students during the week and on some evenings and some weekends. The successful candidate will be entitled to free accommodation at PSR.
• Oversee, with the support of the Associate Fellows (also faculty) of PSR, the College of Graduate Research Studies Fellow (who also resides at PSR), the admin team and student leaders, in organising residence-based events and activities
• Act as a main point of contact between the administrative staff of the different departments at SMU responsible for the effective functioning of the residence and the PSR student experience (eg: building maintenance, student counselling services, etc).

Applicants should have a PhD degree in hand at the time of application, a track record of excellent teaching and/or experience in active and blended learning pedagogy, and related experience in overseeing residential colleges or similar environments. Candidates with higher degrees in pedagogy, adult learning, cognitive science, or psychology will be given particular attention.

Application Instructions:

Applicants should submit their applications online and attach the following documents in PDF format: (1) a curriculum vitae, (2) a statement of teaching interests and philosophy, (3) teaching evaluations, (4) a research statement (5) at least two writing samples (6) please also arrange for 3 referees to send their letters of reference.

The expected start date is from April 2025, or otherwise as mutually agreed. All applications will be treated with strict confidentiality and only short-listed candidates will be notified.

Established in 2022, the College of Integrative Studies is SMU’s seventh School and offers the flagship Individualised Major programme, the first in Singapore. The CIS also oversees the University’s Core Curriculum for all students, as well as the undergraduate collegiate experience at PSR. For more about CIS, see: https://cis.smu.edu.sg

Prinsep Street Residences (PSR) is an innovative communal living concept dedicated for residents who want to co-live and co-learn together. Nestled in the vibrant arts and heritage enclave of the Bras Basah Bugis Precinct, PSR is just an 8-minute stroll from SMU’s vibrant City Campus. More information about PSR can be found here: https://cis.smu.edu.sg/residency/stay-with-us.

Applicants should have a PhD degree in hand at the time of application, a track record of excellent teaching and/or experience in active and blended learning pedagogy, and related experience in overseeing residential colleges or similar environments. Candidates with higher degrees in pedagogy, adult learning, cognitive science, or psychology will be given particular attention.

Job Scope:

• The main responsibilities of this position are to manage organisation and regional financial activities
• Plan and implement measures to streamline and strengthen financial transaction processes in the AP region
• Provide support for business investments in the Asia Pacific (AP) region as a financial expert
• Develop advanced trade finance useful for business activities, and pursue a more advanced ALM system as the financial centre of the AP region.
• Plan and implement measures to streamline and strengthen financial transaction processes.
• Planning, drafting and executing standardization and consolidation of payment and L/C procedures for company subsidiaries in AP region.
• Standardizing foreign exchange operations in AP region (implementation of unified system) to improve operational efficiency
• Understanding the current status of daily cash management in AP region, proposing and implementing improvement measures, proposing advanced ALM reporting methodology using digital transformation.
• Provide support for business investments and trade in the AP region as financial expert.
• Providing financial support in due diligence on business investments and acting as a check and balance function as a corporate division.
• Support on PMI and advice to underperforming companies as financial expert.
• Working together with the trade finance PIC to develop and propose advanced trade finance schemes that are useful for the business.
• Pursue a more advanced ALM system as the financial centre of the AP region.
• Proposing and implementing the establishment of a more advanced ALM system in cooperation with other in-house banking company as an in-house banking base for the Group.

Requirements:

• Experience in Finance , from Bank, international trading firms or Treasury centre for more than 5 years
• Bachelor’s degree in finance, Economics, or related field
• Knowledge of finance and treasury such as Trade finance, Cash management and Derivatives
• Experience in engaging in projects
• Proficient skills in Microsoft Office and other DX skills
• Overseas exposure or regional exposure will be highly advantageous
• Self-motivated and positive work attitude
• Open to learning and take on new challenges/tasks
• Able to work under pressure

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

What Will You Do

Key Responsibilities:

1. Sales Strategy & Planning:Develop and execute the regional sales strategy to meet or exceed revenue targets.
   Align sales plans with organizational goals and market dynamics in the F&B industry.
   
2. Team Leadership:Recruit, train, and manage a high-performing regional sales team.
   Provide mentorship and performance evaluations to ensure team success.
   
3. Market Analysis & Business Development:Conduct thorough market analysis to identify new opportunities and trends in the F&B sector.
   Build and maintain strong relationships with distributors, wholesalers, and key accounts.
   
4. Customer Relationship Management:Act as the key point of contact for strategic clients within the region.
   Develop tailored solutions to meet client needs and drive customer satisfaction.
   
5. Performance Monitoring & Reporting:Track sales performance metrics, analyze results, and prepare comprehensive reports for senior management.
   Implement corrective actions and strategies to address performance gaps.
   
6. Collaboration Across Departments:Work closely with marketing, supply chain, and operations teams to ensure seamless execution of sales initiatives.
   

What Do We Want

• Proven track record of at least 8–12 years in sales
• Experience in F&B / FoodTech / FMCG / Retail is desirable
• Experience in Southeast Asia or other international markets is highly advantageous.
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

Job Description:

• To oversee and drive the company training portfolio by creating and executing high-quality, efficient training solutions that meet global standards.
• The role involves optimizing resource use, achieving tangible business outcomes, and elevating training performance across the region.
• The candidate will be responsible for designing, managing, and delivering high-quality training programs for employees, distributors, and stakeholders across the region.
• Work closely with sales, marketing, and customer care teams to design and execute product training initiatives for the SAP region.
• Roll out global training strategies and tools within the SAP region, ensuring alignment with company-wide objectives and measurable returns.
• Deliver top-tier training through a balanced mix of digital and in-person sessions, reducing the dependency on costly onsite workshops.
• Collect and analyze feedback to gauge the effect of training programs on business results, refining initiatives for ongoing improvement.
• Ensure that regional digital training aligns with global protocols, emphasizing cost-effective production methods.
• Provide comprehensive training content to employees and customers, maintaining high standards and expertise in educational delivery.
• Guide and support the training team to meet key performance targets and foster their professional growth.
• Manage and oversee departmental budgets to ensure efficient spending and maximize training-related returns on investment.
• Maintain high standards for training programs, facilities, and certification processes to ensure long-term effectiveness.
• Handle other tasks and projects as assigned by the Supervisor.

Requirements:

• A Bachelor's Degree in Education, Training and Development, or a Master's Degree in Organizational Development, Educational Leadership, or a related field is required.
• Certification as a Certified Professional in Learning and Performance (CPLP) is a an advantage
• Proven experience in leading and developing a product-related training department or provider within a cross-cultural setting.
• Strong expertise in adult learning principles and e-learning methodologies.
• A minimum of 5 years of experience in training management, corporate education, or a related field.
• Experience in medical device industry will be a plus point

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Position Description

This position is responsible for sales growth of all NEWAY® products business within the stated region for NEWAY with direct responsibility for distributors/agents in the region.

Main Responsibilities

Specific Job Responsibilities

· Develop and maintain strategic level relationships with mainly new and to some extend with existing customers

· Visit potential customers to for new business prospect

· Develop profitable new business and growing share in the existing customer base

· Meet a defined sales target to achieve and operate within established policy guidelines

· Maintain and develop existing customers through high levels of service in order to expand and strengthen the relationship

· Manage (complex) sales cycles from lead to closure

· Coordinate complex cross divisional sales projects

· Prepare and implement business plan

· Act as a senior contact between Neway Valve and customers

· Communicate customer needs and requirements to internal departments

· Negotiate the terms of an agreement and closing sales

· Gather leads and market /customer information

· Regularly update in sales administration tools

· The summary above does not include all of the essential functions and qualifications for this position.

Qualifications/Requirement.

· Diploma /Degree in Mechanical Engineering or equivalent degree required.

· At least 3-5 years of sales engineering experience, preferably within Water/ Wastewater industries within SEA regions.

· Excellent communications and coordination skills and a motivated team player with clear leadership, strategic planning and execution skills.

· Proficient with computers, Microsoft software and ERP System.

· Good communication skill, presentation skills and able to liaise with factory.

· Candidate should be open to travel 50% plus of the time.

· Fluent in English both in speaking and writing.

Job Responsibilities:

• Point of contact for the retail business in Singapore for all HR related matters
• This is not limited to employee onboarding, payroll, claims and annual leave processes, implementing new HRIS, employer branding etc
• Responsible for monthly payroll processing/checking (30+ HC) + corporate office (abt 20 HC), insurance renewal and office administrative tasks for the Group and retail entities based in Singapore
• Liaison with the Union on all tripartite matters and collective agreement
• Support and leading HR transformation projects aiming to enhance operational efficiency, employee experience and organization culture
• Responsible for end-to-end recruitments across the board
• Manage the employee full life cycle from hire to retire
• Any other ad hoc duties as assigned

Job Requirements:

• At least 5 years of HR experience, preferably in the retail industry will be advantage
• Keen in HR Generalist and regional HR Transformation projects
• Have a mindset for continuous improvement (pro-active to reach out for clarification) and technical savvy
• Strong knowledge of Singapore and Malaysia employment laws and practices
• Possess good communication and interpersonal skills
• Good planning and organizing skills
• Knowledge of TimesSoft would be an added advantage

Interested candidates, submit MS Word resume to [email protected] or contact +65 62251232

Are you interested in how market demands in APAC & China behaves & evolves, and the impact you can deliver to bring more LEGO Sets into the hands of children?

Apply your demand management experience and operational excellence skills in balancing short term demand and supply to support the business in achieving its objectives!

This will be a 9 months Contract for a maternity coverage.

Core Responsibilities

• Assist the Business Units in achieving operational excellence in important measurements, such as readiness of novelties, availability of retail stocks, and service level to customers and consumers.
• Optimize demand/supply balancing in the operational horizon (up to six months) via in-depth analysis on weekly demand trends and corresponding supply imbalances.
• Work closely with BUs on topline management within operational horizon and ensuring the sync up E2E across Supply Chain
• Bring visibility and analysis on business risks and opportunities via performance analysis to facilitate decision-making
• Collaborate with cross functional teams to support execution of the weekly and monthly processes, and ensuring high coherency and standardization where applicable
• Driving governance of Regional Demand Management tools and processes to ensure coherence

Play your part in our team succeeding

We connect the dots by partnering different teams to balance demand and supply. This is done by driving cross-functional consensus across the operational horizon though collective processes and governance. As markets are at different maturity levels, You will need to show strong analytical approach and influencing skills to both lead both regional and local BU market needs.

Do you have what it takes?

• Tertiary qualifications in project management, such as ones from the Project Management Institute (PMI), or supply chain/operations certification, such as APICS or CPIM, are preferred.
• Min 5 years of work experience in demand and supply management in FMCG industry, with good understanding of retail, planning and stock management strategies
• Strong collaborator management skills, with ability to influence collaborators across end-to-end value chain.
• Analytical approach (qualitative/quantitative) with ability to identify risk and opportunities and proactively implement corrective measures
• Govern regional processes and initiatives with markets, while bringing constructive view points to motivate change & solutions in collaboration with markets.
• Experienced using IT as an enabler for increased performance, working with Power BI, SAP, Advanced Excel & other digital tools.
• Curious and passion for learning!

- Strong stakeholder management skills, with ability to influence stakeholders across end-to-end value chain.

- Analytical mindset (qualitative/quantitative) with ability to identify risk and opportunities and proactively put in place rectifying measures

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

• Family Care Leave - We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
• Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
• Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

Research shows that women and people from different underrepresented backgrounds often only apply for a job if they meet 100% of the listed qualifications. If you dream of being a part of our team and you meet many, but not all of our listed qualifications for this role, please apply.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe.

Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

* Location East side

Position Overview

Assist in managing Infrastructure and IT Security related, for Regional Office (South Asia Ocean Region).

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure Adherence for the above Initiatives.

Requirements & Qualifications

• Minimum Bachelor’s degree in IT or related field.
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security at a Regional Level.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a Must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the Responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Organizational Background:

The Wildlife Conservation Society (WCS) is a US non-profit, tax-exempt, private organization established in 1895 that saves wildlife and wild places by understanding critical issues, crafting science-based solutions, and taking conservation actions that benefit nature and humanity. With more than a century of experience, long-term commitments in dozens of landscapes, field presence in 56 nations, and experience of helping establish over 150 protected areas across the globe, WCS has amassed the biological knowledge, cultural understanding and partnerships to ensure that vibrant, wild places and wildlife thrive alongside local communities. Working with local communities and organizations, that knowledge is applied to address species, habitat and ecosystem management issues critical to improving the quality of life of poor rural people whose livelihoods depend on the direct utilization of natural resources.

Program Summary:

The Southeast Asia-Pacific (SEAP) Regioncomprises six country programs: Indonesia, Malaysia, Philippines, Solomon Islands, Papua New Guinea, and Fiji, reporting to a regional management and fundraising office in Singapore. This has recently been created as a new ‘super-region’, following the merger of two former regions of Southeast Asian Archipelago and Melanesia. The new region now encompasses the Coral Triangle; a global centre for marine biodiversity with extraordinarily high integrity coastal reef ecosystems. The extensive Southeast Asia and Pacific Island archipelagos harbour outstanding species endemism in both their coastal and terrestrial realms, combined with vast marine jurisdictions. Across the Pacific Islands in particular, the region also encompasses a remarkable interconnectedness between people, culture and nature that offers a uniquely participatory and inclusive approach to conservation.

Position Objectives:

The Wildlife Conservation Society (WCS) seeks a dynamic and motivated individual with excellent communication and organizational skills to support the regional management of WCS’s SEAP program. This is a rapidly evolving and growing program with a diverse and expanding portfolio of donors, partners and projects. The region presents a set of complex conservation challenges to biodiversity and their habitats and WCS field programs are addressing these through a number of initiatives including protected area management, community engagement, sustainable livelihoods, policy reform and sustainable financing.

Job Summary:

The Regional Program Manager (RPM) will directly support the SEAP Regional Director and work in close coordination with the Regional Business Manager and Grants Manager, and field program leadership. The primary objective of the RPM position is to ensure central coordination support to the regional and country programs in grant proposal, management and report development, donor compliance, knowledge management, implementation tracking and internal communications. The RPM will fulfill a key role in program management, managing workflows, and information management for the SEAP regional team and help ensure excellent coordination with the rest of WCS Global and Corporate to facilitate and support WCS's mission in the region.

Responsibilities:

Overall responsibilities:

• Provide effective coordination and operational support to the SEAP Regional Director and team (including Regional Business and Grants Managers and country program teams) to successfully manage a growing portfolio of grants, related processes and workflow for the region.

• Support the SEAP Regional Director and team in the building of collaborative relationships with central WCS Global staff (including in New York and Europe), particularly on grant management, fundraising and partnership management, communicating the interests and priorities of the regional program with the global program and partner departments.

• Supports strategic partnership-building with government, donors, and WCS stakeholders, in coordination with the Regional Director and Country Directors, as appropriate.

• Support project teams to prepare on-time grant reports, proposals, and communications with donors; review these materials to ensure adherence to quality guidelines and assist in tracking and ensuring timely implementation and deliverables for project grants.

• Work closely with the country teams to coordinate and support implementation of cross-cutting technical support to assist and build capacity of programs and staff.

• Identify and pursue agreed fund-raising opportunities to implement the objectives and activities agreed under the regional and country strategic plans.

• Assist the Regional Director with cross-regional strategic prioritization work: facilitating implementation of program priorities, strategy, and approaches: supporting project development and ensuring implementation is tracked and monitored.

Specific Tasks & Responsibilities

Strategic Leadership

• Support the SEAP Regional Director and team in building collaborative relationships as a focal point for SEAP programs with the wider WCS Global team

• Work with the SEAP Regional Director and the central Global Resources and Grants, Management & Compliance team to review and implement funding strategies to meet agreed funding objectives and targets, and ensure sound grant management and compliance.

• Communicating regional program priorities and interests to the global program and partner departments; ensuring coordination, management, and support to the region.

• Provide effective coordination and operational support to the SEAP Director and regional team to successfully manage a growing portfolio of grants, related processes, and workflows.

• Conduct research and analysis of suitable mix of conservation donors to increase understanding of the donor environment in the SEAP Region as well as long-term perspectives and preferences.

Program Development and Management

• Support field teams, as needed, with the development of funding project workplans

• Oversee a Monitoring, Evaluation, Adaptation and Learning (MEAL) approach to support program implementation

• Provide support to various WCS departments (HR, Safety and Security, etc.) to ensure alignment of and communication of policies and procedures across the region

• Assist HR teams in the development of Terms of References, contract review and with selection and onboarding of new staff to the program where needed

• Support Regional Business and Procurement Managers in the development and review of contracts where needed

Proposal Development, Reporting & Grants Management

• Under the guidance of the Regional Director, and in coordination with the Regional Business and Grants Managers and Country program teams, support proposal preparation and donor reporting.

• Work closely with the Regional Grants Manager to ensure the monitoring of grants for compliance with WCS’s policies and procedures as well as donor / government / external rules and regulations.

• Liaise with the Regional Business and Grants Managers in process mapping and assist with improvement of standard procedures and control of workflows.

• Under the guidance of the Regional Director, and in coordination with the Regional Business Manager, support and coordinate high level project monitoring and host regular meetings with Program, Project, Management, Evaluation, Adaptation and Learning (MEAL), and the Regional Management teams to ensure performance on individual grants is tracked effectively, risks and issues are flagged and corrective action taken as appropriate.

• Ensure knowledge management by maintaining good project documentation and archiving.

Qualifications and Requirements:

Requirements:

• A Bachelors or Master's degree in a related field (international relations, development, social or natural sciences or similar), or equivalent work experience.
• Minimum 8+ years professional experience.

· Proven successful grants management skills, ideally with EU, US and/or other bilateral donors, including proposal and report writing, but also workflow management and compliance.

• Ability to multi-task and deliver high quality outputs sometimes within short deadlines.
• Experience working, coordinating and collaborating with diverse stakeholders, including partner NGOs.

· Proven effective coordination skills, with excellent communication, organizational and interpersonal skills, with demonstrated success in working with diverse partners and within a large, dynamic and complex program to achieve common objectives.

• Excellent oral and written communication skills in English.
• Willingness to travel to sites across the region.
• Interest in conservation and committed to the mission of the Wildlife Conservation Society.

Preferred:

• Demonstrated experience working as an effective member of a multi-cultural team, with experience working in SEAP and across time-zones is a distinct advantage.
• Proficiency in a language, other than English, from a country within the region is an advantage

WCS is an equal opportunity employer, and the organization complies with all employment and labor laws and regulations that prohibit discrimination in hiring and ensures that candidates from all backgrounds are fairly and consistently considered during the recruitment process. We are dedicated to hiring and engaging a diverse workforce. We are committed to cultivating an inclusive work environment and look for future team members who share that same value. The organization provides equal employment opportunities for all qualified candidates. The organization does not discriminate for employment based on gender, race/ethnicity, religion, color, national origin, sex, age, disability, marital status, sexual orientation, citizenship status, caste, genetic information or any other covered status or characteristic protected by laws and regulations/and similar categories.

It is everyone’s responsibility to ensure that we do not tolerate discrimination or harassment based upon a person’s membership in one of these protected categories in areas such as recruitment, selection, job assignment, supervision, training, promotions, job grading, transfers, termination, compensation, benefits, educational opportunities, WCS sponsored recreational activities and facilities.

The organization complies with the spirit and intent of relevant local laws and WCS’s employment policies.

Key Responsibilities:

• Directly report to the Regional Franchise Director and be responsible for developing and implementing regional marketing strategies in line with our regional oncology business strategy. You will collaborate with cross-functional teams, engage with key opinion leaders, and provide market insights to support our core business activities. Your role will involve working with the sales team and driving the success of our products in the markets through enhancing awareness, demand and adoption within the territories
• Collaborate with the regional leadership team to develop comprehensive marketing strategies that align with our regional business objectives
• May be assigned as liaison with selected business partners to ensure alignment on product development, registration timelines and commercial development plans.
• Provide guidance and coordinate with local medical & marketing teams to drive brand strategies, launch readiness and tactics.
• Build and maintain relationships with Key Opinion Leaders (KOL), Payers, Healthcare Professionals in the region, leveraging their expertise to gain valuable insights into oncology therapeutic area. Plan and engage KOLs and medical societies in alignment with business strategies
• Deliver annual marketing plans and oversee the creation of marketing materials, including sales aids, presentations, product documentation, and digital content, coordinating with cross-functional teams to ensure message consistency and relevance to drive overall brand strategy, brand equity and architecture
• Monitor and analyse key marketing performance metrics, leveraging data to optimize marketing programs and adjust strategies as necessary
• Stay abreast of industry trends, best practices, and emerging treatments to continuously innovate and elevate marketing strategies
• Lead and/or guide market access strategies towards successful reimbursement and innovative access programs to drive optimal patient access
• Review and approve promotional materials to ensure accuracy and adherence to local/regional compliance
• Perform any other ad-hoc duties as and when assigned by the Company

Job Specification

• At least 8-10 years in pharmaceutical industry in marketing and brand management, preferably in oncology
• Bachelor’s degree in science/pharmacy/business management, or a related discipline
• Proven experience in marketing within the pharmaceutical industry, preferably in a regional or cross-functional role and recent product launches
• Strong understanding of oncology treatment landscape in the region, including regulations, competitive landscape, and market dynamics
• Excellent interpersonal and communication skills, with the ability to effectively engage and influence key stakeholders
• Demonstrated ability to develop and execute strategic plans
• Strong project management skills with the ability to prioritize and manage multiple tasks
• Strong leadership skills required. Strong communication skills required
• Proactive and adaptable mindset with a willingness to take on new challenges
• Fluent in English, both written and spoken

Regional Finance Controller (Vertical)

As part of Hilti Regional office team in Singapore, you will be driving implementation of regional finance agenda across 9 market organizations, leading preparation of key regional meetings and oversee monthly reporting for top management. You will be taking active part in corporate and regional finance projects, manage regional controlling community agenda and act as sparring partner for Regional Head of Controlling.

This role offers an opportunity to lead controlling work streams in the region, take part in business steering, work close with the management team and create network across the organization while contributing to corporate and regional projects.

Your responsibilities

• Lead monthly value cockpit preparation for regional top management and work closely with reporting team and with functional leads on needed enhancements in order to reflect properly organizational priorities and support successful rollout of new group strategy. Ensure high reporting quality and timely deployment, identify automation & process improvements, lead implementation.
• Identify performance gaps, deep dive in root cause and propose corrective measures to meet the targets / optimize achievements.
• Take active part in corporate and regional projects by providing controlling and finance expertise for decision process and efficient change management.
• Be in charge of regional controlling community by owning timely communication, organizing regular meetings, selecting topics for competence build-up and providing platforms for experience exchange.
• Proactively monitor external environment and collaborate with Market organizations to understand business dynamics and predict financial implications to support the management in decision making.
• Support Regional Head of Controlling in add-hoc analysis, projections and reporting to create transparency for senior management. Collaborate with cross functional teams to drive performance improvements, strategy implementation and finance competence build up.
• Own regional finance agenda assuring timely and drive high quality preparation for key management meetings, submissions to group headquarters, top management visits.

Your profile

• Degree or above in Business Administration, Accounting, Finance or related discipline.
• 5-7 years of working experience in Finance and/or controlling.
• Deep understanding of corporate processes and solid business oikumene.
• Strong analytical skills, well-structured and outspoken, experienced with financial planning and business reporting.
• Proven stakeholder management skills and ability to influence for setting right priorities in line with the strategy.
• Confident in financial accounting topics including month end closing, Profit & Loss Statement (P&L), Balance Sheet, statutory accounting and audit.
• Comfortable in navigating complex data and able to translate it in easily digestible reports.
• Possess high learning agility and conceptual thinking, ability to derive from operational & project findings an actionable plan for improvements and impactful investments.
• Project management skills with the ability to handle multiple tasks simultaneously.
• Dynamic personality with strong winning and high performing mindset.
• Team player and enjoy collaboration with highly diverse teams.
• Excellent communication and presentation skills.
• Experience in SAP and proficiency in Excel, Power Point and reporting software (e.g. Tagetik, SAP Analytics, Power BI).
• Interest in future career progression with international mobility to relocate to other countries for next step career advancement.

About the company

My client is a leading player within the travel insights and analytics industry where they offer a suite of products and services that leverage their extensive flight data to deliver actionable insights for various stakeholders within the travel ecosystem not restricting to airlines, airports, travel technology providers, and governments.

As part of their business growth, they are currently seeking an energetic and driven Business Development Manager with a strong track record in new business acquisition, relationship building, and strategic sales to join their high performing team within the APAC region.

About the role

Reporting to the Regional Sales Director, your responsibilities would includes

• Develop and execute a comprehensive business development strategy to generate leads, build a pipeline, and convert opportunities into long-term clients.
• Qualify leads, assess client needs, and introduce appropriate solutions based on our suite of aviation data and analytics products.
• Collaborate with the senior sales team to define regional growth strategies, sales goals, and business plans.
• Build relationships with key decision-makers, such as airlines, airports, travel technology companies, and other relevant stakeholders in the travel industry.
• Manage the entire sales cycle, from prospecting and product demos to contract negotiation and closing deals.
• Attend industry events, conferences, and trade shows to build relationships and stay up-to-date on industry developments.
• Work closely with the marketing, product, and customer success teams to align sales efforts with overall business objectives.
• Share feedback from clients to inform product development and improve solutions based on market demand.

Skills and experience required

• 7+ years of experience in business development, sales, or account management within the technology, SaaS, or data analytics industries
• You should also be comfortable with the travelling aspects as required for this role within assigned APAC territories
• Proven track record of meeting or exceeding sales targets in a new business or hunter role.
• Excellent communication, negotiation, and presentation skills and is self-motivated with a drive to succeed and have a natural proactive approach to sales.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

Our client a freight forwarding company established in China with 11 strong years of market presence. They specialize in e-commerce and traditional freight, handling about 15,000 tons of airfreight per month.

The ideal candidate will possess a strong background in freight forwarding and a passion for delivering exceptional customer service. This role involves managing customer inquiries, coordinating airfreight shipments, and ensuring timely and accurate communication with clients and internal teams.

Responsibilities:

• Procure the most effective option based on rates, transit time, customers’ requirements, etc.
• Develop unique solutions to achieve maximum efficiency (e.g. transshipments, etc.).
• Act as Control Tower for the region.
• Oversee and mentor the airfreight customer service team, providing guidance and support to ensure high performance.
• Foster a positive work environment that encourages collaboration and professional growth.
• Develop and maintain strong relationships with key clients, ensuring their needs are met and expectations exceeded.
• Address customer inquiries and issues promptly and effectively, ensuring high levels of satisfaction.
• Collaborate with operations, sales, and logistics teams to ensure seamless shipment processes and timely delivery of services.
• Monitor airfreight shipments and coordinate with carriers to resolve any issues that may arise.
• Identify opportunities for process improvements and implement best practices to enhance customer service and operational efficiency.
• Analyze customer feedback and performance metrics to develop strategies for service enhancement.
• Provide training and ongoing support to team members on airfreight procedures, customer service excellence, and industry regulations.
• Prepare regular reports on team performance, customer satisfaction, and operational metrics for senior management.
• Utilize data to drive decision-making and improve service delivery.

Requirements:

• Bachelor’s degree in Logistics, Business Administration, or a related field preferred.
• Minimum of 5 years of experience in airfreight customer service or freight forwarding.
• Strong knowledge of airfreight regulations, tariffs, and shipping procedures.
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
• Proven leadership and team management experience.
• Private and Confidential
• Proficient in freight forwarding software (specifically Cargowise) and Microsoft Office Suite.
• Ability to thrive in a fast-paced, dynamic environment.

By sending your job resume to us, it shall be deemed that you have agreed and hereby give your consent to Merries Employment LLP in collecting, using and/ or disclosing your personal data for the purpose of accessing and processing your job application and/ or for future job opportunities within Merries and/ or with the client(s) of Merries. If you wish to withdraw your consent, please notify us.

We regret to inform only shortlisted candidates will be notified.

Merries Employment LLP

EA Licence No: 14C7362

Posting Personnel: Kong Fong Ting
EA Personnel Registration No: R1987853

Our client is a MNC in biotechnology industry. They are looking for a Trade Compliance Manager to join their Compliance Team for the next phase of their business. They are located in West.

Roles & Responsibilities

• Ensures compliance with regulatory authorities, including customs, export control, and tax agencies, while maintaining accurate documentation and procedures in alignment with relevant laws.
• Evaluates internal controls, designs processes, leads compliance audits, and manages corrective actions for the region. Pinpoints compliance deficiencies and suggests areas for improvement.
• Assists in creating and sustaining localized policies for import/export compliance, while ensuring company-wide awareness of regulatory requirements.
• Develops business processes that mitigate compliance risks, focusing on continuous improvement for increased efficiency and enhanced customer service.
• Tracks and reports key performance indicators (KPIs) and compliance metrics to senior leadership, while managing daily import and export compliance reports for the region.
• Establishes the overall budget, operational plans, and priorities for the assigned compliance functions.
• Manages regional compliance projects, including defining scope, budget, scheduling, and addressing project risks for both import and export activities.

Requirements

• Bachelor's degree and above
• Posses Customs broker license is a bonus
• Minimum 10 years of experience in trade compliance with 5 years of management experience
• Worked in medical devices or related industry

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Purpose and Scope

We are seeking a highly skilled and motivated E&I Engineer to lead the E&I Maintenance team. The ideal candidate will possess extensive experience in electrical and instrumentation systems within power or utilities plant environments. This role involves ensuring optimal performance, safety, and reliability of E&I equipment while leading maintenance initiatives and improvements.

Key Roles and Responsibilities

• HSSE Compliance: Ensure adherence to plant Health, Safety, Security, and Environment (HSSE) standards. Actively participate in HSSE walkdowns and initiatives to maintain high safety standards.
• Methodology Preparation: Develop, review, and implement Method Statements (MS) and Risk Assessments (RA) for all electrical and instrumentation work activities to mitigate risks and enhance safety.
• Maintenance Planning: Plan and schedule both corrective and preventive maintenance works. Collaborate with operations, OEMs, and contractors to prioritize tasks, mobilize workforce, allocate resources, and procure necessary spare parts.
• Team Leadership: Lead and mentor technicians in executing preventive and corrective maintenance tasks, ensuring adherence to procedures and standards.
• Issue Troubleshooting: Diagnose and troubleshoot critical and major plant issues, participate in Root Cause Analysis (RCA) to identify solutions, and drive continuous plant improvement initiatives while managing costs effectively.
• Shutdown Management: Plan, schedule, and coordinate vendor/OEM shutdown maintenance of E&I systems. Lead shutdown activities and ensure thorough documentation is maintained.
• Procedure Development: Establish and optimize maintenance procedures for all electrical and instrumentation systems, promoting best practices.
• Instrumentation Expertise: Conduct maintenance and troubleshooting on field instrumentation, including control valves, performing loop checks, and executing calibration of instrumentation systems.
• Control Systems Proficiency: Troubleshoot and maintain PLC (Programmable Logic Controller) and DCS (Distributed Control Systems), with a strong emphasis on experience with Yokogawa Centum DCS systems.
• Electrical Systems Maintenance: Provide expertise in maintaining electrical systems, including switchgear, transformers, MV/LV switchboards, Fire alarm and CCTV systems.
• Spare Parts Management: Oversee the review and maintenance of plant critical spare parts inventory, ensuring availability and readiness.
• Documentation and Reporting: Maintain accurate records of maintenance activities and contribute to the preparation of technical documentation, standard operating procedures (SOPs), and maintenance manuals.
• Ad-hoc Duties: Execute other tasks and responsibilities as assigned to support operational objectives.

Qualification, Skills and Experience

• Bachelor’s degree or diploma in Electrical, Instrumentation, or Control System Engineering.
• Minimum of 8 years of relevant experience in a power plant or utilities plant environment.
• Technical Proficiency: Strong knowledge of field instrumentation, electrical systems, control systems, and industry standards.
• Problem Solving: Excellent analytical and troubleshooting abilities with a methodical approach to problem resolution.
• Team Collaboration: Proven ability to work effectively in a team environment, fostering collaboration and teamwork.
• Communication Skills: Strong communication and interpersonal skills, with the ability to present technical information clearly to various stakeholders.
• Proactive Attitude: Demonstrated ability to stay current with new technologies and apply innovative solutions to optimize plant operations.
• Leadership Qualities: Effective leadership and mentoring skills with a commitment to developing team members.
• Adaptability: Flexible and resourceful, with a positive attitude and willingness to learn from experienced colleagues.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

Your role:

• To Initiate a range of business development and marketing activities to build new corporate clients and grow your own client portfolio.
• Manage internal and external stakeholders and clients on their hiring needs.
• To Engage in candidate sourcing activities, such as publishing job advertisements and conducting candidate referrals, to ensure a consistent supply of candidates to meet client's needs.
• To Manage candidates job needs and expectations, their payroll and employment benefits.

Your take-aways:

• Vast knowledge and indepth understanding of service industries hiring trends
• Skill sets in Selection, Shortlisting and People management
• Broaden exposure in various services (Evergreen) industries eg: Education (Higher learning, International School, Inependent schools, Preschool), Learning & Development, Retail, FMCG, eCommerce, GLCs, Trading/ Wholesale, R&D, Food technology etc.

Requirements:

• Diploma or Degree in Business / Marketing / Arts / Sciences
• No experience required as on-job-training will be provided
• High energy, team player and people oriented

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Kitchen Lead Roles and Responsibilities

The Kitchen Lead plays a critical role in overseeing kitchen operations, ensuring food quality, maintaining safety standards, and leading a team to achieve operational excellence. Below are the key roles and responsibilities expected of a Kitchen Lead in a professional kitchen environment in Singapore:

Leadership and Team Management

1. Supervise Kitchen Staff

• Delegate tasks and responsibilities to the kitchen team.

• Ensure all team members are performing efficiently and meeting standards.

2. Training and Development

• Provide ongoing training for kitchen staff on cooking techniques, safety, and hygiene.

• Mentor junior chefs and encourage skill development.

3. Conflict Resolution

• Address and resolve any disputes or issues within the kitchen team professionally and promptly.

4. Shift Management

• Plan and organise shift schedules to ensure adequate staffing at all times.

Operational Excellence

5. Food Preparation and Quality Control

• Oversee food preparation to ensure consistent quality and presentation.

• Conduct regular quality checks for taste, texture, and portion sizes.

6. Inventory and Stock Management

• Monitor stock levels and ensure timely ordering of ingredients.

• Minimise wastage through effective inventory control.

7. Menu Planning and Innovation

• Collaborate with management on menu updates and new dish creation.

• Ensure menu items align with the restaurant’s concept and customer expectations.

8. Compliance with Regulations

• Ensure the kitchen complies with Singapore’s food safety and hygiene regulations.

• Maintain cleanliness and proper storage conditions in all kitchen areas.

Administrative Duties

9. Reporting and Communication

• Report kitchen performance metrics and issues to management.

• Maintain clear communication with other departments, such as front-of-house and procurement.

10. Budget Management

• Work within allocated budgets for food costs and labour.

• Analyse and optimise kitchen expenses to meet financial goals.

Customer Satisfaction

11. Handle Special Requests

• Ensure customer-specific dietary needs and special requests are met without compromising quality.

12. Crisis Management

• Manage any unexpected kitchen incidents, such as equipment failures or sudden order surges, efficiently.

The Kitchen Lead is expected to set a positive example for the team, demonstrate a high level of professionalism, and continuously seek ways to improve kitchen operations while upholding the restaurant’s standards and values.

This role is crucial for maintaining a high-performing kitchen and creating a memorable dining experience for customers.

Job Responsibilities:

• Lead the Architectural and Insulation team for fabrication, installation, and mechanical completion (MC) as per project requirements.
• Act as the construction lead for Architectural and Insulation works.
• Coordinate with Engineering, Procurement, QA/QC, and Commissioning teams to ensure seamless execution.
• Evaluate, finalize, and manage subcontractors for fabrication and installation activities.
• Assign tasks and manage Architectural and Insulation Project Management Teams (PMTs).
• Guide subcontractors to achieve fabrication, installation, and sub-system/area completion targets.
• Collaborate with other disciplines to prioritize construction sequences and expedite system handovers.
• Resolve interface issues with Engineering, Construction, and vendors.
• Monitor daily work activities to ensure compliance with project specifications.
• Develop quantifiable benchmarks (e.g., KPIs) to ensure clarity of scope and completion goals.
• Plan and control production activities, coordinate with subcontractors, and address outstanding tasks during weekly progress meetings.
• Review drawings and assess installation and construction feasibilities.
• Coordinate the preparation of Risk Assessments and Method Statements for Architectural and Insulation activities.
• Promote and enforce safe work practices among team members and workers.
• Identify and resolve project team conflicts and manage project scope changes proactively.
• Address expected faults and defects in a timely manner.

Job Requirements:

• Minimum Diploma in any engineering discipline.
• Minimum of 10 years of experience in Architectural and Insulation works.
• Experience in EPC projects for Oil & Gas, HVDC/HVAC Offshore Renewables, and Systems.
• Strong leadership skills and the ability to manage subcontractors and multidisciplinary teams effectively.
• Proficient in computer applications.

Brunel International S.E.A Pte. Ltd.

UEN No: 199603098R

EA License No: 16S8067

Shahidan Yusof - R1658969

Location: MAS Building, Singapore

Job Responsibilities:

• Plan and Coordinate AV Support: Attend to all requests to support internal and external meetings, webinars, events, recordings, and video productions. Understand user requirements and provide appropriate technical support.
• Live Event Setup & Operation: Plan, set up, and operate control room and studio equipment for live events or recordings.
• Collaboration: Work closely with internal and external stakeholders to facilitate the creation and post-production of multimedia content.
• System Maintenance: Conduct regular preventive and corrective maintenance works to ensure AV systems are in good working condition. Maintain up-to-date inventory records for auditing.
• Contractor Management: Oversee AV contractors to ensure they deliver services as per contracts and service level agreements. Regularly assess contractors' performance, including verifying services rendered and managing payments.

Job Qualifications:

• Education: Minimum Diploma in Media, Mass Communications, AV, or equivalent.
• Experience: At least five (5) years in AV/VC operations, broadcasting, live production, or related field, with supervisory responsibility.
• Skills: Proficiency in Adobe Photoshop, After Effects, Premiere Pro, and Creative Suite. Strong understanding of AV/VC systems (e.g., Crestron, Extron, Cisco, Bosch), and experience with production equipment (cameras, video switchers, lighting, sound).
• Other: Experience in project management of large-scale AV implementations. Strong communication and interpersonal skills, and ability to work in a fast-paced environment. Independent worker with a customer-oriented mindset.

The Solutions Lead role will develop and implement various projects aimed at improving the efficiency and user experience of several applications. These applications are designed to streamline end-to-end prototype management, improve tracking and visibility of prototype shipments, and increase inventory level accuracy at contract manufacturers. By enhancing existing features and developing new functionalities, the Solutions Lead will help improve the overall performance and user experience of these applications, ultimately contributing to more efficient and effective operations within the organization.

Responsibilities

• The Solutions Lead role will be responsible for developing various solutions to improve the efficiency and user experience of RL Devices such as end-to-end prototype management, forecasting build costs across programs to prepare for budget intake, enabling advanced shipment notices and inventory tracking for prototype shipments from contract manufacturers to all hubs.

Minimum Qualifications

• Excellent communication and interpersonal skills.
• Familiarity with database management systems and data modeling.
• Proficiency in at least one programming language (e.g., Python, Java, C++).

Preferred Qualifications

• 1-2 years of experience in a software development or IT role, preferably in a supply chain management or logistics environment.
• Experience with cloud computing platforms (e.g., AWS, Azure, Google Cloud).
• Experience with no code development platforms (e.g. Google AppSheets)
• Knowledge of project management principles and practices.
• Familiarity with Agile development methodologies.
• Experience working on projects related to inventory management, budgeting, shipping, or logistics.

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

• Duration: 6-months
• Working hours: Office Hours
• Working Location: West

JOB SCOPES:

• Advertise Job (Standard channels - Career, MyCareersFuture, AcademicKeys)
• Facilitate the following to be completed by School Search Committee:
• Screen CVs
• Arrange and coordinate preliminary Interviews
• Coordinate the logistic arrangement for campus visits
• Send solicitation letters to referees and track returns
• Complete Recommendation Form and Summary of Reference Checks
• Compile and check for completeness and upload required dossier documents onto shared folders
• Submit candidate details for Admin Check, Background verification
• Bookmark & check dossier
• Update Hiring in HRIS using Workday

JOB REQUIREMENTS:

• Singaporean (s) only.
• Minimum Degree in any related discipline.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:
Contact you about potential opportunities.
Delete personal data not required at this application stage.
To withdraw consent, email [email protected].
All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.


Lua Zhi Chin (Jeanette) - R1873831
ScienTec Consulting Pte Ltd – 11C5781

Responsibilities:

• Manage and lead the Service Desk and staffs to provide 1st level technical support.
• Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.
• Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.
• Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
• Take overall responsibility for incident management and request fulfilment (if any).
• Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.
• Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.
• Allocate more complex calls and emails to the relevant IT Support member.
• Arrange for external technical support where problems cannot be resolved within L1
• Manage Service Quality Assessment and Coach the agents on proper handling approaches.
• Provide Domain Briefing/ Training to new joiners.
• Able to front Service Desk to stakeholders for clarification and enquiries.

About you:

• Minimum Diploma in IT relevant discipline.
• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.
• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.
• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.
• Experience in Situational Management to provide Ad-hoc instructions to the team.
• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.
• Experience in managing Complaints, identify training needs and coaching SD agents.
• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

Notes:

• Staggered 8.5hr Shift – Between 7.30am to 7.30pm (SGT)
• Weekend duty as per roaster to support emergency cases.

Responsible for perform as the team lead on project delivery in development, integration, testing and deployment of ServiceNow solution for our clients across various platform workflows :

• Workflow for IT Technology: ITSM, ITOM, ITAM, and AIOps
• Workflow for Employees and Customers: HRSD, LSD, CSM, FSM
• IRM/GRC, or Integrated Risk Management
• App Engine and Integration Hub as part of the creator workflow
• Prepare technical specifications as required deliverables.
• Provider oversight and unit testing of code along with guiding the project team and client in completing the UAT.

Qualification:

• Bachelor’s degree in Computer Science or a related technical field.
• Min 5 - 8 years experiences in proven hands on experience in ServiceNow or any other ITSM solution with client
• Must have ServiceNow Certified System Administrator or Certified Application Developer or Certified Implementation Specialist
• Hands on experience in development & deployment of ServiceNow or other IT workflow