Position details:

*Attending to customer phone calls (Call Centre), Email and walk-in customer at Front counter.

*Scheduling daily repair jobs

*Preparing qoutation for repair job and spare part sales

*Coordinate with teachnician on repair job details and follow up

*Handle monthly Service Centre reports and invoices (Senior Customer Service Officer/Team lead position)

*Able to lead and supervise Customer service team (Senior Customer Service Officer/Team lead position)

*Candidate with relevant experience may conside for Senior Customer Service Officer/Team lead position

*Candidate with experience/knowledge on electrical appliance repair and sales will be a plus point

Able to start on Jan 2025 or immediate.

Training will be provide.

5 working days (Monday - Friday), 9am to 6pm

Location: Near Bishan / Marymount

Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.

If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.

• Being a trusted advisor, guiding our clients towards a successful solution to their data challenges.
• Taking part in early engagement to help create a compelling vision of an Agile, data-driven organisation.
• Guiding and de-risking the delivery of data projects, promoting working iteratively to incrementally add value. Mediating, resolving conflicts and escalating when necessary.
• Supporting cross-functional data teams delivering data platforms, products and services in the cloud and in clients’ data centres.
• Helping stakeholders define both functional and non-functional requirements and ensuring solutions meet these requirements for performance, scalability, availability, security, and manageability. and sustainability
• Aligning work across the client’s organisation and their data strategy, taking a key role in choosing appropriate technologies, preparing performance and cost estimates for various use cases.
• Providing expertise on data privacy and information security topics whilst keeping up to date with relevant legislation e.g., GDPR, ensuring our clients’ regulatory compliance.
• Building capability in the architecture community and collaborating with other data roles such as other Architects, Data Engineers, Data Analysts and Data Scientists (i.e. providing guidance, support, and knowledge-sharing opportunities through forums and talks)
• Keeping yourself technically sharp, being open to learning new and emerging technologies, approaches and paradigms
• Mastering the big data world and help our customers to make their own data fit for business or operational purpose, whether in the Cloud or in their own data center.
• Leading data and devops engineers within your teams
• Working collaboratively with colleagues and clients, be it onsite, in the Zuhlke office, or from home.
• Designing data pipelines.
• Travelling to various Zuhlke locations, e.g. in mainland Europe, for project work or for developing competencies across the Zuhlke group.

If you feel you don't meet all the requirements, we are still happy to get to know you, learn more about your ambitions and ideas and look forward to receiving your application!

We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.

Job Responsibilities

1) Screen, qualify and assess high-potential candidates based on job descriptions as well as organizational and personality fit.

2) Initiate and drive sales and marketing activities for business development with existing and new clients.

3) Establish and maintain high-trust relationships with clients through in-depth industry and employment market intelligence from own research.

Job Requirements

1) Have sales experience or client handling experience.

2) Cheerful, generous and optimistic, good at communication

3) Must have passion and aim to build own career.

4) Experience in manpower or headhunting is preferred.

5) Training will be provided

Other Information

1) Work from home.

2) High commission is the industry, welcome all the passional individuals.

3) Welcome all the candidates based overseas home work.

Job Summary:

This position is responsible for The Company’s relationship with a portfolio of strategic insurance providers in the healthcare insurance segment.

The focus of the role is to drive profitable and sustainable growth in these accounts for The Company.

The incumbent is responsible for developing and implementing an effective account plan based in-line with the overall account plan provided by the Sales & Marketing Head and CEO in The Company.

This includes achieving set performance targets.

Responsibilities:

. Develop and manage healthcare insurance accounts and ensure that these clients' needs are met in a timely manner.

. Build, develop and maintain long-term relationships with healthcare insurance clients and key stakeholders, and work to expand business opportunities for The Company.

. Act as primary point of contact between clients and internal teams, ensuring that solutions are delivered successfully and on time.

. Ensure sales targets are achieved and existing clients are retained

. To identify problems, develop solutions, and implement them quickly and effectively. Able to help resolve customer issues and manage correspondence well.

. To have strong written and verbal communication skills.

Experience:

. A proven track record in consultative services-led sales engagements and multiparty negotiations with partners and clients

. 5+ years experience in proactively engaging at Senior Executive level within health insurance organizations

. Experience of having developed and executed business strategies to substantially increase account growth and revenues

. Intimate understanding of the insurance business levers and operational process in Singapore and regional markets

Education:

. Relevant tertiary qualification e.g. business, marketing, technology

Skills:

. Analytical, strong in diagnostic of problems and resolution skills

. Possess exceptional interpersonal, communications and presentations skills

. Prior experience in working with healthcare insurance companies

. Familiar with MS Tools, databases, statistics, product lines, healthcare insurance and latest medical issues, able to develop PowerPoint slides for customer presentations

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Alvin Lee Meng Kim (Registration Number: R1435877)
AlwaysHired Pte Ltd
EA Licence No: 24C2293

We are looking for a Test Management Lead for our SG IT team who will be responsible for ensuring the IT QA and test goals of assigned projects can be achieved on time.

The Test Management lead will be supporting our client on testing such as Integration Testing, System Testing, Functional Testing, Smoke Testing, Regression Testing, UAT testing, database testing and others.

Job description as per following:

• Work with Product team, Business consultants and development team to define acceptance criteria and the definition of done in relation to IT QA and test management

• Writing and executing manual test cases and checks and reporting back to the team

• Writing and executing automated test cases and checks and reporting back to the team as applicable

• Measuring and reporting test coverage across all the applicable coverage dimensions

• Ensuring proper use of the testing standards and tools, propose new solutions

• Reporting defects and working with the team to resolve them

• Working experience with Agile testing tools

• Working and managing 3rd party QA teams

Other requirement:

• QA/tester with ERP or legacy systems. 8 to 10 year experience, and have worked with few end to end QA cycles.

• Bachelor’s degree holder, preferably IT- based

• Business oriented, able to understand company’s business, or experienced with retail Supply Chain or Logistic.

• Experienced writing test cases for Manual testing

• Communication skills, able to communicate easily with the product team, testing team and development team

• Advanced Microsoft Office (especially Excel, Visio and Project) and other BPM Software skills

• Good organisation, interpersonal skills and communication skills

• Self-motivated, analytical-mind and excellent problem-solving skills

Part time Lead Teachers

Location: Hougang @ Midtown.

Job description:

Franstars Learning Café is seeking enthusiastic, professional, and hardworking instructors who are committed to changing the lives of kids and teenagers. This role is in charge of educating pupils a variety of disciplines in order to improve their academic performance.

We are seeking primary, and secondary educators:

Secondary school – Principle of Accounts, E maths, A maths, Physics, Biology, Chemistry, English

Primary School - English, Maths, Science

Job responsibilities:

1. Create lesson plans that complement the student's academic program.

2. To engage students and improve their comprehension, use a range of teaching strategies and resources.

3. Use exams, quizzes, and assignments to gauge students' academic progress and abilities.

4. After class, give parents a brief update on their children's academic progress and areas for improvement.

5. Establish a welcoming and helpful learning atmosphere.

6. Effectively control student behaviour to maintain a polite and concentrated environment.

7. Monitor student attendance, test scores, and exam results

Qualifications:

- “A” level, Diploma & Degree

- No experience is needed (training will be provided), experience will be preferred

Working hours:

- Weekday Afternoons, evenings and/or weekends.

Salary:

- $12 to $40/hr based on experience

Interested candidates may send your updated resume and contact xin wei @ [email protected] or 93496591

Candidates who are waiting for University are welcome too!

Only shortlisted candidates will be contacted.

We look forward to hearing from you!

JOB SUMMARY

• This role could be based in Singapore and Kuala Lumpur. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.
• We are seeking a highly motivated and detail-oriented Technology Control Automation Project Manager to lead and deliver projects aimed at automating key technology controls within our organization. The successful candidate will manage end-to-end project lifecycles, collaborate with cross-functional teams, and ensure timely and effective implementation of automation solutions that enhance our risk management and compliance capabilities.

RESPONSIBILITIES

• Project Planning and Execution
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, schedules, and budgets, ensuring alignment with business priorities.
• Manage resources and assign tasks to ensure project milestones are met on time and within budget.

Stakeholder Collaboration

• Work closely with technology, risk, compliance, and operations teams to understand control requirements.
• Collaborate with software developers, data analysts, and third-party vendors to design automation solutions.
• Serve as the primary point of contact for all project-related communication.

Control Automation Implementation

• Oversee the development and deployment of technology solutions to automate manual controls.
• Ensure solutions are scalable, secure, and compliant with industry standards and regulations.
• Perform testing, validation, and quality assurance on automated controls.

Risk Management and Compliance

• Identify and mitigate risks related to project execution and control automation.
• Ensure projects adhere to organizational policies and regulatory requirements.
• Conduct post-implementation reviews to assess control effectiveness.

Reporting and Documentation

• Track project performance and prepare regular status reports for leadership.
• Maintain comprehensive project documentation, including requirements, testing results, and lessons learned.
• Provide insights and recommendations for continuous improvement in control automation.

Strategy

• Good understanding of Group T&O strategy and its implications managing strategic programs with respect to technology risk management role.
• Support the Risk Management leadership team in shaping, defining, and driving longer term T&O risk management strategy
• Awareness and understanding of the Group’s and Function’s objectives to deliver risk buy-down initiatives.

​​​​​​​Processes

• Provide timely and accurate reporting to internal risk assurance teams, and appropriate forums/committees.
• Escalate appropriately to ensure the Global Head, T&O Risk Management is updated and able to intervene as required.
• Ensure risk ownership by AE and Chief Product Owner of strategic programmes – specifically ownership of residual risk evaluations and associated remediation activities.
• Responsible for ensuring compliance with policies applicable to which impact technology risk. Challenge processes, procedures, and policy if there is opportunity for improvement.

People & Talent

• Champion and act as a role model of the Group’s values and culture.
• Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Operations are drivers and owners of client outcomes.
• Ensure team structure/capacity is reviewed to enable delivery of client outcomes.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Support the Global Head, T&O Risk Management to achieve the outcomes set out in the Bank’s Conduct Principles.

Key Stakeholders

• Technology & Architecture
• Business Domains Wealth & Retail Banking, Corporate & Investment Banking
• Tech & Ops Risk Management & Management Team
• Regional Chief Tech & Ops and Country Management Teams
• Risk & Audit Team
• Functional Partners including HR, Finance etc.

Our Ideal Candidate

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 8+ years of experience in project management, preferably in technology risk, IT governance, or automation.
• Strong understanding of technology controls, risk management, and compliance frameworks (e.g., COBIT, NIST, ISO 27001).
• Experience with automation tools, scripting languages, and software development methodologies.
• Proven experience in risk management strategic planning and organisational leadership, preferably in a complex organisational setting
• Demonstrated track record of successfully delivering major programs, risk-buy downs through effective risk management strategies and initiatives
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders across all levels in the organisation
• Exceptional leadership abilities, with a track record of driving change, fostering collaboration, and achieving results
• Strong project management skills, with the ability to manage multiple initiatives concurrently and deliver them on time with quality
• Proficiency in risk management frameworks, methodologies, and tools
• Professional certifications in project management, risk management are highly desirable

Role Specific Technical Competencies

• Project Management
• Stakeholder Engagement
• Manage Compliance
• Manage Privacy and Secrecy
• Manage Records Management
• Manage Data Quality
• Manage Data Sovereignty
• Manage People
• Business Process Improvement

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

The Client is a pretigious global bank.

Job Description

• Coach and guide relationship managers to achieve sales targets
• Ensure that the relationship managers adheres to all service standards
• Ensure that relationship managers comply to all regulations and compliance standards
• Able to manage and mitigate operations risk and ensure that the Bank’s operational requirements are adhered to

Skills and Requirements

• Minimally 6 years of experience within the banking scene with a proven track record in product sales & team management
• Processes strong knowledge in cross border regulations
• Strong stakeholder management skills

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

(EA: 11C5502 / R2199597)

Be a Part of Something BIG!

Singtel is seeking an Innovation Design Lead to spearhead the exploration and implementation of cutting-edge design technologies and methodologies. The Innovation Design Lead works at the intersection of design, technology, and business strategy to create forward-thinking solutions that push the boundaries of traditional design. From static imagery to motion graphics, the Innovation Design Lead is able to transform ordinary briefs into extraordinary experiences through creative execution and strategic campaign planning. The ideal candidate will have a strong creative vision and the ability to communicate effectively with both internal and external teams.

Make an Impact by

• Team Leadership - Manage and mentor a team of designers, fostering a collaborative environment that encourages creativity and innovation.
• Project Oversight - Oversee all stages of design projects from conception to execution, ensuring that timelines and quality standards are met.
• Campaign Planning - Collaborate with the marketing team to plan and execute creative campaigns. Ensure all visual content supports the overarching campaign strategy and business goals. Work closely with Creative Lead, marketing teams, peers, and other key stakeholders to brainstorm and develop content ideas. Provide clear, concise direction and feedback to internal and external parties involved in content production.
• Strong Copywriting - Able to complement visual content with creative, clear and concise writing.
• AI Integration: Utilize AI tools to streamline design processes, enhance creativity, and improve decision-making. This includes generative design techniques to explore new concepts and optimize existing designs.
• Stakeholder Communication - Able to collaborate across functions, present design concepts and solutions to stakeholders, articulating the rationale behind design decisions.
• Innovation & Trend Monitoring - Stay updated with industry trends, new technologies, and best practices in visual media. Continuously seek innovative ways to improve content quality and effectiveness, especially in an AI powered world.
• Strategic Design Leadership - Define the overall design strategy, ensuring that it aligns with the company’s vision and leverages AI capabilities to enhance product offerings.

Skills for Success

• Min Diploma holder
• A minimum of 5-10 years of experience in design roles, with at least 2-5 years in a leadership position at an in-house Creative team or advertising agency. Experience with AI-driven design processes is highly desirable.
• Proficiency in modern design tools (e.g., Adobe Creative Suite, Figma).
• Able to drive multiple projects from start to finish.
• An expert in design workflows with the ability to execute static ideas into moving visuals flawlessly. Doesn’t hesitate to get into the details, and does not lose sight of the broader strategic intent.
• Strategic thinker; always curious and creatively-minded in every way.
• Able to give and receive feedback positively without taking it too personally. See the value of different perspectives.
• Willing to work occasionally on weekends & public holidays, if required.
• Strong copywriting and presentation skills and be fluent in English.
• A leader and a good team player; able to work well independently or with a team while under pressure.

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Responsibilities

• Drive and lead analysis & design, solution validation, workshops under assigned domain to ensure consistent and complete requirement and solution coverage.
• Capture the voice of customers in order to scope the changes: Strong analytical and domain management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements. Think outside the box, always consider business needs, and be prepared to challenge the stakeholders. Any solution must be cost-optimum.
• Manage functional & technical designs for new features or adaption.
• Define and bridge the gap between the requirement, solution, development and testing, work with developers regarding the delivery: scope, resources, planning.
• Formalize the business requirements (functional & technical specification): document analysis, requirements workshops, surveys, business process descriptions (As-Is and Target workflows), use cases, scenarios.
• Mediate business and technical discussions and in case no agreement can be reached, take the decision by considering technical and economic feasibility, business strategies, architectural guidelines and other constraints.
• Report on the progresses, risks and issues. Escalate to the project manager / delivery manager on a timely manner.
• Act as subject matter expert at specific areas and able to go deep into requirement / solution gaps with support from product architects.
• Acting as the contact person concerning functional questions as well as supporting consulting projects and workshops with customers.

Requirements

• Bachelor’s Degree in Computer Science/Information Technology/Programming & Systems Analysis/Science (Computer Studies).
• 7-9 years of experience in the Financial Technology (Wealth Management, Core Banking), Avaloq preferred.
• Good Knowledge of Financial and Global Market Regulations.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Knowledge of Trading, Middle Office, and BackOffice platforms such as Bloomberg, Avaloq, FinIQ, will be beneficial.
• Good stakeholder management skills.
• Excellent interpersonal skills: good negotiation and conflicts management skills, able to build momentum / define consensus.
• Structured, organized and results oriented approach, demonstrating a high level of diligence and attention to detail and the ability to ensure high quality and consistency in the deliverables produced.
• Proficient in Testing Concepts and Test Automation Experience is good to have
• Ability to multitask, be flexible and allocate time according to moving priorities.

Good to have

• Client Management knowledge: Static data knowledge, Client Modelling, Client onboarding process, CRM module; OR
• Portfolio Management knowledge: Portfolio Desk, Performance Desk, Investment Policy Statement, Asset Allocation, Benchmark, Model Portfolio, Investment Proposition etc.; OR
• Transactional Modules knowledge:

- Cash Related Transactions (FX, Money Market, OTCs, Payment, Money Transfer etc).

- Investment Related Transactions (Asset Management, Time Series management, Stock Exchange, Settlement, Corporate Actions, Reconciliation etc).

- Credit/Finance (Facility/Financing, Limit, Loan, Guarantee, Other security Financing).-

- Cost & fees

- Compliance rules and setup

- Regulatory OR

• Migration Knowledge: ETL (extract transform load), Static and Dynamic Data Migration, Migration Workflows and Activities, Migration Strategies and Planning, Data Mapping; OR
• Project Management: both waterfall and Agile methodology.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gcaJ5uvj

• Autonomy to make key decision for software engineering
• Engagement with senior business stakeholders

About the company

Our Client is one of the most established companies within their industry. They have a well-established presence of more than 15 years with a global footprint of more than 5 countries. With aggressive plan in investing in IT, they are now looking hire their Lead Software Engineer / Software Engineering Lead - Java. NodeJS & Python to be based here in Singapore.

About the job

• Engage in all stages of the Software Development Life Cycle including Design, Development, Integration, Testing, Deployment, Maintenance, and Customer Support for intricate systems.
• Maintain high quality and delivery standards, consistently delivering quality code within deadlines.
• Act as the primary point of contact and on-site support for software-related issues
• Implement best engineering practices such as code reviews, secure programming, unit testing, and continuous improvement initiatives.
• Embrace an "Automation first" mindset, aiming to minimize manual tasks, particularly in code analysis, testing, and deployment.
• Utilize suitable software development methodologies, languages, libraries, and techniques to optimize software engineering tasks.
• Demonstrate autonomy by proposing viable technical solutions through thorough research and deep understanding of the codebase.
• Estimate costs and delivery schedules for development efforts, ensuring accuracy and validation.
• Continuously enhance understanding of new technologies, programming languages, frameworks, and technical concepts relevant to the company's product portfolios.
• Proactively research industry trends and best practices, implementing them where applicable.

Skills and experience required

As a successful applicant, you will have at least 7 years of experience in Java. Exposure to Python programming for developing large-scale real-time, event-driven applications.

Exposure to NodeJS, JavaScript, AWS cloud and designing CI/CD pipelines using Jenkins will be of added advantage.

Whats on offer

This is an excellent opportunity to led IT transformation through software development.

To apply, It will be great if you could share your CV to [email protected]. Alternatively, you can apply at https://lnkd.in/gcaJ5uvj (EA: 94C3609/ R1219669)

Role Overview
We are seeking a talented and experienced Frontend Lead Developer to join our dynamic team. The ideal candidate will have over 10 years of experience in designing and delivering innovative web applications with a strong focus on performance optimization and user experience. As a Frontend Lead Developer, you will lead a team, oversee the design and development of web applications, and ensure alignment with business objectives.

Roles and Responsibilities

• Team Leadership:Lead and mentor a team of frontend developers.
  Conduct regular code reviews and enforce coding standards.
  Facilitate knowledge sharing and foster a collaborative environment.
  
• Project Delivery:Manage end-to-end project lifecycles, ensuring timely delivery within budget constraints.
  Collaborate with cross-functional teams to gather and analyze user requirements.
  Deliver scalable, responsive, and high-performance web applications.
  
• Technical Development:Spearhead migration efforts (e.g., AngularJS to ReactJS), achieving measurable performance improvements.
  Design and implement reusable UI components and custom libraries.
  Implement service workers to optimize user experience and resource management.
  
• Quality Assurance:Develop and maintain unit tests to ensure code quality and application stability.
  Optimize performance using tools like Webpack and modern frameworks.
  

Skills and Experience Required

Technical Skills

• Frontend Frameworks & Libraries:Proficiency in ReactJS, NextJS, and AngularJS.
• Programming Languages & Tools:Expertise in JavaScript, TypeScript, HTML5, and CSS3.
  Familiarity with Webpack, Tailwind CSS, Redux, and React Query.
• Testing & Build Systems:Experience with JEST, React Testing Library, GULP, and GRUNT.
• Backend & DevOps:Working knowledge of NodeJS and Docker.
  

Soft Skills

• Strong problem-solving skills and analytical thinking.
• Excellent communication and collaboration abilities.
• Proven track record in team management and mentoring.

Experience

• Over 10 years in frontend development with leadership roles.
• Hands-on experience in modernizing legacy systems and delivering performance-driven solutions.

Education

• Bachelor’s in Science, Technology, Engineering

Preferred Qualifications

• Experience working in Agile environments.
• Contributions to the development of SDKs or custom UI libraries.
• Knowledge of encryption and secure communication protocols.

This role offers the opportunity to lead impactful projects and shape the future of web applications within a forward-thinking organization. If you are passionate about technology and leadership, we encourage you to apply!

As a Technical Architect, you will play a pivotal role within the engineering team by designing, optimizing, and delivering scalable and efficient solutions. You will collaborate with development, application, and production teams to ensure high-quality, stable, and innovative architecture across cloud platforms.

Role and Responsibilities:

• Optimize resource usage of solutions on internal cloud platforms.
• Consult on building, deploying, and orchestrating containers using Kubernetes.
• Provide expertise and operational support for the Kafka platform.
• Conduct studies and POCs to establish production principles for new cloud services.
• Design, deliver, and maintain architecture roadmaps, blueprints, and standards aligned with group policies.
• Communicate architectural directions and concepts to both technical and non-technical stakeholders.
• Identify and implement opportunities for process improvement and innovation.

Candidate Requirements:

• 7+ years of IT experience with expertise in cloud platforms (Azure, AWS, GCP).
• Strong knowledge of Spring Boot, Kafka, Docker, Kubernetes, and Helm.
• Experience with CI tools (Jenkins, GitLab CI) and high availability systems.
• Excellent communication, problem-solving, and documentation skills.
• Proactive, self-driven, and user-focused mindset.
• Knowledge of Terraform, Ansible, and APIGEE.
• Cloud or Kubernetes certifications is an advantage.
• Familiarity with private banking or asset management has an advantage

Team Lead (Satellite, C#)

Team Lead - Software (Satellite) is responsible for driving the design and architecture of satellite ground control and antenna management software systems. The incumbent is required to lead the software team in implementing design, testing, verification, and validation of all software components. Implementation of cybersecurity measures for software applications and planning for software maintenance, training, and consultancy to users on the deployed software is required.

Job Responsibilities

• To lead the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of CyberSecurity Measures for Software Maintenance and provide consultancy.
• Experience in handling Satellite, Radio or Geo-Insights technologies.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Having good experience in handling the design and architecture of Satellite ground control and antenna management software systems.
• Strong in developing Full stack applications using C#, .Net.
• Demonstrated experience in implementing cybersecurity measures for software applications.
• Good experience as a Team Lead in leading the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C# and .Net
• Knowledge of Geo-Insights / Satellite.
• Knowledge in Computer Engineering or related field.
• Good experience working on Cyber Security on Software/ Applications.
• Singaporean only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

Responsibilities

• Broad experience in designing, programming, and implementing large distributed systems with microservices.
• Deep understanding of Application, Infrastructure and security architecture and non-functional aspects like Performance, Scalability, Reliability, Availability etc.
• Define best practices and standards for the microservice implementation.
• Lead activities to build accelerators and tools to increase the quality of deliverables.
• Evaluates industry technologies to shape design of services in consideration of cost, portability, compatibility, or usability factors.
• Identifies and makes appropriate changes to technologies, integrated platforms, and systems to meet customer and operational requirements.

Skills/Requirement

• Bachelor’s degree an12+ years of technical experience within architecture development, integration of backend systems and development. Strong Hands–on experience in developing applications using Java/J2EE, with Spring boot framework knowledge and experience.
• Deep knowledge of SOA, Architecture and Design on Micro services, REST Services and Soap Services Development.
• Experience in core java fundamentals, Java 8+, Spring, Spring boot, testing framework Junit, Cucumber.
• Strong hands-on with design patterns, clean code.
• Strong hands-on in Java Microservices (Springboot) Restful APIs and Soap Services.
• Experience in designing and coding scalable Microservices.
• Experience with middleware/messaging technologies such as MQ, JMS, Kafka and exposure to event-driven design patterns.
• Experience in Spring Cloud.
• Experience in Azure Kubernetes Service(AKS).
• Experience in configuring and implementing Azure Open Service Mesh for Pod to Pod communication.
• Experience in API Management using Azure API Gateway(APIM).
• Experience in writing deployment pipelines to deploy Java microservices in Kubernetes.
• Strong in creating/ defining Swagger specs for REST APIs, understand REST principles, Guidelines.

Interested candidates, who wish to apply for the above position, please send in your resume to: [email protected]

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 EA Reg No: R23118975 (ABDUL RAHMAN ANSARI RAJA)

We regret to inform you that only shortlisted candidates will be contacted.

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This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

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CATEGORY LEAD (Victoria’s Secret Full Assortment)

The Category Lead drives sales growth as the leader of customer experience on the sales floor and through growing and developing the selling and sales and support generalist team to deliver individual and team success.

Key Responsibilities:

• Leads the sales floor and drives store results through the selling and sales and support generalist team
• Oversees customer experience, overall appearance and day to day operations of the store, in partnership (or in absence of) with Senior Store Manager or Customer Experience Manager
• Develops and executes short and long term strategies to drive store sales
• Role models, coaches and develops best-in-class selling behaviours
• Leads and inspires associates to unlock individual potential for extraordinary selling results
• Develops associates’ product knowledge which in turn, enables high performance selling
• Responsible for talent life cycle of direct reports, including recruitment, hiring, on boarding, training, development, performance management, terminations and succession planning
• Leads direct reports to maintain merchandise presentation standards while selling

Requirements

• Minimum Diploma in Retail Management
• Minimum 3 years’ experience in a retail managerial role in Luxury Retail
• Proven ability to effectively delegate, follow-up and communicate with all levels of the organisation
• Demonstrates ability to manage complex and competing priorities with time management and organizational skills
• Strong attention to detail, even while multi-tasking
• Demonstrates ability to assess talent, coach, develop and manage performance
• Demonstrates business acumen with strong strategic and analytical skills
• Must be proficient in MS Office & email
• High degree of emotional intelligence and multi-cultural sensitivity
• Must be comfortable to work in the Store and on shift work basis and weekends.

Full Stack (C#, Javascript)/ Team Lead (Satellite)

Team Lead - Software (Satellite) is responsible for driving the design and architecture of satellite ground control and antenna management software systems. The incumbent is required to lead the software team in implementing design, testing, verification, and validation of all software components. Implementation of cybersecurity measures for software applications and planning for software maintenance, training, and consultancy to users on the deployed software is required.

Job Responsibilities

• To lead the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of CyberSecurity Measures for Software Maintenance and provide consultancy.
• Plan and provide necessary software maintenance, training, and consultancy to users on the deployed software.
• Continuously develop new skills & techniques in software technologies to improve and reduce software development time and effort.
• Participate in the definition and development of future products.
• Collaborate with various stakeholders including customers, and engineering teams across organizations.
• Able to challenge the status quo, think different, thrive in ambiguity, care for team members and being ever curious.

Job Requirements

• Having good experience in handling the design and architecture of satellite ground control and antenna management software systems.
• Strong in developing Full stack applications using C# and Javascript.
• Demonstrated experience in implementing cybersecurity measures for software applications.
• Good experience as a Team Lead in leading the software team in implementing design, testing, verification, and validation of all software components.
• Implementation of cybersecurity measures for software applications
• At least 8 years’ experience in mission critical system software development.
• Proficient in developing full stack applications, preferably with C# and Javascript.
• Experience with database, API design, network architecture, message broker, and cloud technologies.
• Experience with core engineering infrastructure tools such as GIT servers, CI/CD pipelines, Container Technologies.
• Knowledge in Computer Engineering or related field.
• Possess agile software development lifecycles experience
• Good understanding of hardware.
• Able to communicate in English and work in a fluid, innovative environment.
• Singaporean only

We respect your privacy and all communication will be treated with confidentiality.

Please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Yong Jeline (Reg. No. R1101621)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

• Well Established Company
• Basic $ 2800 - $ 3800 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Changi Airfreight Center
• Working Days: Monday - Friday
• Working Hours: 9am - 6pm
• No experience required. Training provided

Responsibilities:

• Understand and follow up with all MOM rules and requirements for employment
• Attend courses when required and feedback all MOM updated information to the company
• Perform interview and select the right candidate for the company
• Keep record of staff leave etc
• Handle all office administrative work
• Handle all office purchases, like stationeries, pantry needs, etc.
• To source for good vendors for the company if needed and upkeep all company's assets, renewal of memberships, vehicle VPC and road tax and insurance

Job Requirement:

• Possess minimum Diploma in Human Resource or equivalent discipline
• No experience required. Training provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHENG JAU WEI (R23115788)

EA Recruitment Pte Ltd

EA License No: 21C0492

We are seeking a highly skilled and experienced Software Quality Assurance (QA) Lead to oversee the testing and quality assurance efforts for our web application projects. The ideal candidate will ensure the delivery of high-quality software by implementing robust testing strategies, managing a team of QA engineers, and collaborating with cross-functional teams to meet project goals and timelines.

Role & Responsibilities:

• Develop and implement QA strategies, test plans, and scripts for web and mobile applications.
• Lead and mentor a QA team, fostering collaboration with development and other stakeholders.
• Oversee all phases of testing, including functional, regression, performance, and security testing.
• Manage manual and automated testing efforts across multiple platforms (PC/Android/iOS).
• Identify and resolve software defects, collaborating with development teams to improve processes.
• Drive the adoption of automation testing frameworks and tools, optimizing test environments.
• Ensure compliance with security, accessibility, and regulatory standards.
• Promote a quality-focused culture throughout the development lifecycle.

Ideal candidate:

• 5+ years in software quality assurance, including 2+ years in a lead role.
• Strong understanding of web application architecture, testing methodologies, and SDLC.
• Experience with QA tools (e.g., Selenium, JIRA, Postman) and automation tools (e.g., Katalon, pCloudy).
• Familiarity with CI/CD pipelines, Agile/Scrum, and DevOps practices.
• Knowledge of performance testing tools (e.g., JMeter, LoadRunner) and scripting languages (e.g., Python, JavaScript).
• Hands-on experience with mobile and Svelte-based app testing frameworks.
• Strong leadership, problem-solving, and communication skills.
• Familiarity with Linux, Windows, Amazon Cloud, and EKS.

Job Description

• Client relationship management and offering recruitment solutions
• Understanding recruitment requirements and the specific qualifications and skills needed for the role
• Candidate sourcing through job boards, databases and other professional networks
• Screening and shortlisting candidates, conducting phone or video interviews to evaluate candidates' suitability
• Coordinate between the candidate and clients to schedule interviews, ensuring smooth communication
• Faciliate documentation and onboarding process

Job Requirements

• Minimum Degree & above
• No experience required as full 1-1 training provided
• Enjoys people interaction
• Good communication skills

Qualified candidates may submit a copy of detailed resume in MS Word Format to [email protected]

Charissa Ong Zimin (R1104659)

Recruit Express Pte Ltd

EA License No.: 99C4599

Position objective and summary

· We are seeking a highly motivated and experienced individual who has a proven track record of building a company from scratch and bringing it to a successful state. The ideal candidate must possess strong leadership skills and have the ability to establish and implement effective strategies, policies, and procedures to ensure the smooth operation of the regional company.

· The General Manager will manage regional business, oversee the operating businesses in Saudi. You will be responsible for working closely with other internal group business unit leaders in assisting them to meet their business unit goals. This position requires an experienced global leader who is able to motivating teamwork and enable teams to maximize performance and resources.

Job Descriptions

· Ensure that all activities and operations are carried out with integrity and in compliance with local and national regulations.

· Ensure that social responsibility requirements expected by shareholders, customers, local partner, key suppliers and the Corporation are met.

· Develop short, mid and long term goals.

· Assist in setting the agenda and act as chief spoke person for the business and lead in communicating with employees, major customers, suppliers, government agencies, local community, and key stakeholders.

· Build strong relationships with customers to ensure an understanding of their needs, communicate a sense of commitment to them and to the marketplace and create a strong sense of brand loyalty within the customer base.

· Ensure that all activities relating to the project are properly planned and that the plans and responsibilities therein are passed to and understood by all concerned parties

· Drive business results that including cash flow, profitability, revenue growth, performance to budget as well as balance sheet initiatives.

· Reporting on a regular basis to company management/ CEO on the project progress status, recommending remedial solutions, highlighting risks and propose mitigation actions and following up for management update.

· Provide monthly operational reviews to the Holding Director & Deputy Manager, and other necessary reporting and customer presentations.

· Direct all project phases – engineering (basic and details), procurement, fabrication, construction and commissioning.

· Ensure that the project schedule and resource schedules and resource plans are properly prepared in accordance with the contract requirements and monitor the project to ensure its timely completion.

· In conjunction with the operation team ensure that labour resources are effectively and efficiently utilized in accordance with the project schedule and budget.

· Effectively manage the project team including personnel seconded to the project team from functional groups and ensure effective communication.

· Ensure after review that all project / contract deliverables are properly submitted to the client in a timely manner.

· Ensure that the right project specification is fabricated and delivered to meet Company’s quality standard, and contract requirements.

· Perform all other relevant duties as assigned

Job Requirements

· Experience in Engineering, Mechanical or equivalent in the related field

· Minimum 10 years of relevant project management experience with working experience in oversea countries or in Middle East

· Extensive project experience in the offshore oil and gas industry

· Excellent communication/ coordination skills and technical knowledge

· Open to extended travel and residency in SAUDI ARABIA.

· Demonstrate exceptional organisation and project planning skills

· Able to read, write and converse in both Chinese and English

· Entrepreneurship and willing to take up challenge

Lead Maintenance Engineer (HVAC & Purified Water Systems)

Our Engineers support internal and external manufacturing operations remain operational, continuously improve, and innovate. With our extensive range of facilities and environments, our Engineers have opportunities across many diverse areas including Biological, Chemical, Automation, Capital Projects, Maintenance, Safety, Process Development, Technical Services, Utilities and Validation.

Lead Maintenance Engineer (HVAC and purified water system)

In this role, you will:

• Act as Subject Matter Expert (SME) in IPT Maintenance team with in-depth knowledge in Purified water system, HVAC, and Electrical & Instrumentation.
• You will take ownership for the HVAC and purified water system day to day support and continues improvement.
• Experience in manufacturing in a GMP HVAC environment utilizing ISO 14644-1 classifications.
• Respond to BMS/EMS alerts, investigate and feedback on any outstanding issues or events and respond to emergency situations and be on standby duty as required.
• Lead Quality Risk assessment and develop a yearly trend for purified water system and HVAC system.
• Develop and implement maintenance program, preventive maintenance procedures and spare parts strategy for safe, reliable, and efficient operation of the systems/Equipment’s.
• Shape data-driven decisions that solve business challenges and deliver on desired outcomes and people experience.
• Drive innovation, every plant area is a model area using our Production System.

Key Responsibilities:

Safety & compliance

• Lead or support investigation, participate in trouble shooting and root cause analysis for various operational events, and ensure that all relevant engineering CAPA are completed within agreed timeline.
• Provide support and actively participate in the site expansion project related to the HVAC and water systems, ensuring compliance with the company’s requirements.
• Lead and manage change control on project activities or act as technical advisor for system modifications, capital projects and other identified plant improvement projects in line with defined specifications, budget, and qualification of facilities in accordance with site to approved procedures.
• Proactively review and challenge current activities to reduce safety risk for employees and quality risks for company’s products.
• Develop commissioning, qualification (IQ, OQ) activities are executed accordingly and in compliance.
• Maintain HVAC and Purified water systems are in optimum condition in compliance with Good Manufacturing Practice (GMP) & EHS requirements.
• Lead/participate in equipment failure troubleshooting and deviation investigations whenever required.
• Provide input during Basis of Design (BOD) and Detailed Design during large capital projects, applying good maintenance and reliability engineering principles whenever required.

Enhance and uphold maintenance quality.

• Implements technical solutions to improve equipment uptime and asset utilization through use of Continuous Improvement mindset (Lean methodologies)
• Supports Maintenance Lead to meet Profit Plan targets, optimize maintenance and product standard cost effectiveness in accordance with cGMP and Safety guidelines.
• Responsible for improving the reliability of equipment and maintenance processes by applying the principles of Reliability Centered Maintenance.
• Lead and perform Root Cause Analysis (RCA) for surfaced issues and implement a robust solution.

Operations excellence

• Plans, monitors, schedules, and implements measures on the Planned Preventive Maintenance Program and also ensures that the work is done in accordance with schedule and specification.
• Regularly review and revise maintenance program and procedures to increase equipment reliability, reduce waste and improve overall asset care process & cost efficiency.
• Work with Engineering & Safety, Health & Environment (SHE) to execute a 'reliability-centric’ maintenance plan.
• Share best practices and lessons learned with the objective of improving asset utilization.
• Undertake activities to support realization of production, maintenance and product cost effectiveness with emphasis on equipment reliability and maintenance expenses.
• Conducts Maintenance effectiveness / optimization reviews along with IPT maintenance leads/Engineers/Technicians.

Continuous Improvements (CI)

• Utilize Lean methodologies such as 5S, Standard Work, real-time problem solving (RTPS), to support execution of continuous improvement activities.
• Support the development of continuous improvement framework and work with the Maintenance team to identify opportunities.
• Compile and review data and develops action plans for critical HVAC systems and Purified water systems to improve reliability and reduce M&R cost.
• Identify water and HVAC system repair and replacement projects, plan and develop schedules, acquire materials, prepare budgets, and develop an RFC for job execution.
• Effective project management ensures that jobs are completed on time, within budget,

WHAT YOU MUST HAVE

To be successful in this role, you will have:

• Degree in Mechanical / Mechatronics / Electrical or Instrumentation & Control Engineering.
• 5 to 8 years of maintenance work experience in Chemical, Semiconductor, aviation, oil & gas or Petrochemical industry.
• Analytical and Problems solving skill with regard to Purified water system and HVAC Systems
• Knowledge in HVAC and Purified water system operation and Maintenance principle.
• Experience in manufacturing in a GMP HVAC environment utilizing ISO 14644-1 classifications.
• Knowledge of various clean room standards across the Pharmaceutical Manufacturing Industry will be an added advantage.
• Familiar with Life cycle of the HVAC system (from design, operations, controls monitoring, maintenance and obsolescence management).
• Knowledge and experience working within a Computerized Maintenance Management System (CMMS). Familiarity with SAP is a plus.
• Demonstrated use of Reliability analysis tools such as FME, RCFA, etc.

Professional Competencies

• Resilient and resourceful
• Good oral/written communication and interpersonal skills
• Continuous learning mindset
• Foster team collaboration
• Strong work ethics

Role and Responsibilities

The successful candidate will work under the Regional Enterprise Architecture Department. He/She is responsible for overseeing the development, deployment, and governance of AI and GenAI solutions. He/She will formulate the Organization’s AI/GenAI management, AI policies, and standards to support the short-term and long-term strategic plan, investment, and enterprise architecture roadmap. This role involves coordinating with various stakeholders, ensuring compliance with best practices, and driving the adoption of AI technologies across the organization.

Strategic Planning, Governance, Stakeholder Management:

• Develop and implement a strategic roadmap for AI and GenAI initiatives.
• Establish governance frameworks and policies to ensure compliance and best practices.
• Monitor and enforce adherence to governance policies.
• Engage with business leaders, IT teams, and other stakeholders to understand their needs and promote the benefits of AI technologies.
• Facilitate communication and collaboration between different departments

AI/GenAI Development & Advisory

• Identify and promote innovative use cases for AI and GenAI.
• Support the development of custom AI applications, models, and solutions.
• Work on functional design, process design (including scenario design, flow mapping), prototyping, testing, training, and defining support procedures, in collaboration with other teams.
• Lead and develop chatbot (ChatGPT) and automation business flow using Microsoft technology stack such as MS OpenAI, AI Search, Power Platform, etc
• Conduct evaluations of the Large Language Models provided by the key players in the market.
• Encourage experimentation and prototyping to drive digital transformation.
• Advise on a broad range of technology associated with AI.

Security and Risk Management:

• Implement security measures to protect data and AI models.
• Ensure that AI solutions adhere to security policies and standards.

Training and Enablement:

• Develop and deliver training programs to upskill employees on AI and GenAI tools.
• Provide ongoing support and resources to users and developers.
• Develop training material and provide tech talk to users.
• Foster a community of practice for sharing knowledge and best practices.

Support and Maintenance:

• Provide ongoing support and maintenance for AI solutions.

Job requirements:

• Minimum 12 years of related experiences in IT industry with banking experience.
• Minimum 8 years of experience in applying AI to practical and comprehensive technology solutions.
• Professional certifications in Azure, Artificial Intelligence & Data Science.
• Bachelor's degree related to Artificial Intelligence or Data Science.

Technical Expertise:

• In-depth Knowledge of AI and GenAI technologies, including machine learning, deep learning, natural language processing, and generative models.
• Proficiency in using AI development frameworks (e.g., TensorFlow, PyTorc).
• Deep understanding in Azure Cloud, MS OpenAI, AI Search, Form Recognizer, ADLS, and Cosmos DB.
• Deep understanding and practical experience with LLMs such as GPT, Llama, Claude, etc.
• Excellent knowledge in agentic AI.
• Practical experience in defining MLOps and DataOps.
• Experience in REST API development, familiar with development framework such as Django, express JS, spring Boot, etc
• Experience in modern data platform, NoSQL database design, and RDBMS design and optimizations.
• Experience in data transformation/integration, BI, data analytics, reporting, and machine learning toolsets such as Talend, Alteryx, Tableau, PowerBI, etc.
• Expertise in data analysis, data engineering, and statistical modeling.

Leadership and Management Skills:

• Ability to lead and mentor a team of AI architects and engineers.
• Experience in managing AI Product, including planning, execution, and delivery.
• Ability to engage with business leaders, IT teams, and other stakeholders to promote AI initiatives.
• Ability to develop and implement a strategic roadmap for AI and GenAI initiatives. Understanding of business processes and the ability to align AI solutions with business goals.
• Ability to identify and promote innovative use cases for AI and GenAI.

Governance and Compliance:

• Knowledge of AI governance frameworks and best practices for managing AI technologies.
• Ability to assess and mitigate risks associated with AI deployments.

Communication and Training:

• Ability to articulate the value and benefits of AI to stakeholders.
• Experience in developing and delivering training programs to upskill employees on AI technologies. Ability to create a knowledge-sharing culture and foster a community of practice.
• Strong presentation, technical documentation, and project management skills.

Problem-Solving and Innovation:

• Strong analytical and problem-solving skills to address technical challenges.
• Ability to drive continuous improvement and innovation in AI solutions

We regret to inform that only shortlisted applicants will be notified.

Job ID: 10068130

Job Description:

• Manage and guide a team of technicians to perform vehicle service (commercial vehicles) and repair with excellent quality, turnaround time and productivity to meet customers’ requirements
• Ensure repair work is up to standard as to avoid comeback job
• Troubleshoot technical problems by using of electronic diagnostic tools, identify defects and repair actions, parts requirements for repair
• Advice on repair status to supervisor & test drive vehicle after repair when necessary
• Supervise and control of spares used on contract vehicles
• Ensure all work carried out are in accordance with safety and housekeeping requirements
• Assist Customer Service personnel in providing quotation for repair work

Job Requirements:

• Min NITEC in Automotive Engineering or relevant certification
• Relevant experience 1-2 years in automotive repair (able to handle commercial vehicles up to that of Prime Movers (HDT)) and technical service, use of diagnostic tools, warranty administration with SOP and documentation, technical investigation and report writing
• Ability to understand electrical drawings

*Please be notified that only shortlisted candidates will be notified*

By submtting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: Chan Jun Wei

EA Personnel No: R1543992

EA License No: 21C0845

The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)