Purpose and Scope

We are seeking a highly skilled and motivated E&I Engineer to lead the E&I Maintenance team. The ideal candidate will possess extensive experience in electrical and instrumentation systems within power or utilities plant environments. This role involves ensuring optimal performance, safety, and reliability of E&I equipment while leading maintenance initiatives and improvements.

Key Roles and Responsibilities

• HSSE Compliance: Ensure adherence to plant Health, Safety, Security, and Environment (HSSE) standards. Actively participate in HSSE walkdowns and initiatives to maintain high safety standards.
• Methodology Preparation: Develop, review, and implement Method Statements (MS) and Risk Assessments (RA) for all electrical and instrumentation work activities to mitigate risks and enhance safety.
• Maintenance Planning: Plan and schedule both corrective and preventive maintenance works. Collaborate with operations, OEMs, and contractors to prioritize tasks, mobilize workforce, allocate resources, and procure necessary spare parts.
• Team Leadership: Lead and mentor technicians in executing preventive and corrective maintenance tasks, ensuring adherence to procedures and standards.
• Issue Troubleshooting: Diagnose and troubleshoot critical and major plant issues, participate in Root Cause Analysis (RCA) to identify solutions, and drive continuous plant improvement initiatives while managing costs effectively.
• Shutdown Management: Plan, schedule, and coordinate vendor/OEM shutdown maintenance of E&I systems. Lead shutdown activities and ensure thorough documentation is maintained.
• Procedure Development: Establish and optimize maintenance procedures for all electrical and instrumentation systems, promoting best practices.
• Instrumentation Expertise: Conduct maintenance and troubleshooting on field instrumentation, including control valves, performing loop checks, and executing calibration of instrumentation systems.
• Control Systems Proficiency: Troubleshoot and maintain PLC (Programmable Logic Controller) and DCS (Distributed Control Systems), with a strong emphasis on experience with Yokogawa Centum DCS systems.
• Electrical Systems Maintenance: Provide expertise in maintaining electrical systems, including switchgear, transformers, MV/LV switchboards, Fire alarm and CCTV systems.
• Spare Parts Management: Oversee the review and maintenance of plant critical spare parts inventory, ensuring availability and readiness.
• Documentation and Reporting: Maintain accurate records of maintenance activities and contribute to the preparation of technical documentation, standard operating procedures (SOPs), and maintenance manuals.
• Ad-hoc Duties: Execute other tasks and responsibilities as assigned to support operational objectives.

Qualification, Skills and Experience

• Bachelor’s degree or diploma in Electrical, Instrumentation, or Control System Engineering.
• Minimum of 8 years of relevant experience in a power plant or utilities plant environment.
• Technical Proficiency: Strong knowledge of field instrumentation, electrical systems, control systems, and industry standards.
• Problem Solving: Excellent analytical and troubleshooting abilities with a methodical approach to problem resolution.
• Team Collaboration: Proven ability to work effectively in a team environment, fostering collaboration and teamwork.
• Communication Skills: Strong communication and interpersonal skills, with the ability to present technical information clearly to various stakeholders.
• Proactive Attitude: Demonstrated ability to stay current with new technologies and apply innovative solutions to optimize plant operations.
• Leadership Qualities: Effective leadership and mentoring skills with a commitment to developing team members.
• Adaptability: Flexible and resourceful, with a positive attitude and willingness to learn from experienced colleagues.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

At #TeamCPF, you’re not just joining a team; you are embracing a culture of excellence, collaboration, and meaningful impact. You will play a pivotal role in empowering over 4 million members to secure their retirement, healthcare, housing needs and better navigate life’s uncertainties.

We thrive on sharp minds and insightful decisions. Your ability to analyse and think critically isn't just valued; it's essential. Every choice you make contributes to our collective success.

Collaboration is our way of life. We believe in the power of effective partnerships and seamless communications across teams. Together, we amplify each other’s strengths and achieve remarkable results.

Our learning never stops. We encourage your inquisitiveness and courage to embrace new challenges head-on. Your agility, readiness to challenge conventions, embrace of data-driven strategies, dedication to learning and applying new skills fuels our innovation and progress.

At the core of everything we do lies a genuine desire to make a difference. We serve our community and support each other with compassion, empathy, and unwavering dedications. Every action we take is guided by a deep sense of purpose and a commitment to those we serve.

Join us at #TeamCPF! Together, let's redefine possibilities and leave a legacy that echoes for generations.

What you will be working on

Our Applications Development team drives the analysis, design, development, implementation, maintenance and enhancement of the Board’s application systems to support the delivery of key CPF schemes to the public.

In this role, you will:

• Gather, analyse business requirements and translate them into high-level use cases.
• Prepare workflows, develop technical specifications, and conduct feasibility studies.
• Prepare project plans and documentation according to standards and guidelines.
• Perform coding and provide systems support, including SIT, UAT, and participation in all phases of the Software Development Life Cycle.
• Provide user support through troubleshooting and timely resolution of any incidents encountered.
• Collaborate closely with different stakeholders to ensure project success.

What we are looking for

We value the diverse talents and experiences that each individual brings to the table. While mastery of every requirement may not be necessary, familiarity and expertise in some of the following areas will position you for success within this team.

• Avid programmer with relevant experience in Java. A broad full-stack experience will be an added advantage.
• Hands-on knowledge and experience in end-to-end Software Development Life Cycle, with the ability to manage the scope of requirements, review application design, and deliver cost-effective solutions to business users and external stakeholders.
• Possess strong technical knowledge in Java/J2EE for the design, development and maintenance of application systems.
• Demonstrates strong analytical, problem-solving and presentation skills.

The seniority of appointment and actual corporate job title will commensurate with individual work experiences.

Position is on 2-year full time contract directly under the payroll of CPF Board with potential for emplacement into permanent position.

What you can expect

Being part of #TeamCPF means embarking on a challenging and rewarding career in a progressive workplace that values productivity and growth. Here’s what awaits you:

• Opportunities to engage in a mix of formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
• Promotion opportunities based on your capability and on-the-job performance.
• A vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
• A hybrid work model that offers flexibility for remote work, subject to exigencies of service.
• Flexible dress code that empowers you to choose your appropriate outfit for the day.
• A comprehensive rewards package that includes annual leave, pro-family leave, medical and dental benefits, and access to recreational activities.

Content Strategy & Development:

• Develop and execute content strategies that align with company’s brand identity and marketing objectives.
• Lead the conceptualization and creation of visual content, including photography, videos, graphics, and campaign mood-boards.
• Collaborate with marketing, design & merchandising teams to ensure cohesive storytelling across all channels.

Photography & Visual Production:

• Oversee all stages of the photography process, from pre-production planning to post-production editing.
• Coordinate with photographers, stylists, and models to ensure high-quality, brand-aligned imagery.
• Manage the development of campaign mood-boards to guide the creative direction of photoshoots & marketing campaigns.

Team Leadership & Collaboration:

• Lead and mentor a team of content creators, including photographers, videographers, and graphic designers.
• Provide creative direction and constructive feedback to team members, ensuring consistency and excellence in all content produced.
• Foster a collaborative environment that encourages creativity and innovation.

Project Management:

• Plan and manage content production schedules, ensuring timely delivery of all projects.
• Monitor content performance and adjust strategies as necessary to meet business goals.
• Manage budgets for content creation, including photography shoots, equipment, and freelance talent.

Brand Consistency & Quality Control:

• Ensure all content is on-brand, consistent in style, quality & tone of voice & optimized for various platforms.
• Stay up-to-date with industry trends & competitor activities to keep the brand’s content fresh & relevant.

Job Requirements:

• Diploma/Degree in Marketing, Communications, Visual Arts, or a related field.
• 3 years of experience in content creation, photography, or creative direction, preferably in the fashion or lifestyle industry.
• Strong portfolio showcasing experience in photography, campaign development, and content strategy.
• Excellent leadership, communication, and project management skills.
• Proficient in Adobe Creative Suite (Photoshop, Lightroom, Premiere Pro, etc.) and other relevant content creation tools.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• 5 day work.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan Mah/ R1108310

Job Responsibilities

• Support Senior Team Lead in formulating mid-term plans in the Anti-Money Laundering (AML) domain and implement strategy to realize the plan.
• Collaborate with Product Owners or Transformation teams to understand business goals, needs or pain points and initiate necessary projects to address these.
• Perform technology solutioning, lead business analysts to co-create business requirements to define scope of projects; collaborate with Engineering and Architecture teams to outline IT solution.
• Perform project planning - identify resources required, establish project schedule, and estimate budget required; support Product Owner or Project Sponsor in formalizing and presenting Project Charter to senior management for approval.
• Lead project managers in the end-to-end execution of projects, till project closure.
• Mentor and coach project managers and business analysts in the team.
• Support L1 and L2 teams to manage production applications owned by team.

Job Requirements

• Bachelor’s degree in Information Technology, Finance & Banking or commerce.
• Min. 10 years in the banking / FI environment with 8 years’ experience in Investment or Corporate Banking Domains and regional (Asia Pacific) experience preferred.
• Good experience or subject matter expertise / knowledge in AML and KYC products and operations.
• Good experience with Asia Pacific banking regulations and rules.
• Good technical knowledge with experience in banking business process re-engineering and solution design.
• Good experience or understanding of solution architecture, design patterns and best practices in business-technology solutioning.
• Good experience in stakeholder management, including with C or C-1 suites.
• Strong cross-functional collaboration skills, relationship building skills and ability to achieve results with these stakeholders in a collaborative manner.
• Excellent communication skills and strong ability to steer / influence positive outcome effectively.
• Good experience managing external partners and vendors; able to lead cross-workstream(s) and off-shore vendor delivery team(s).
• Professional certification, such as ITIL/ITSM, PMP would be an advantage.
• Excellent communication, interpersonal and presentation skills.
• Work location: One@ChangiCity

Software Test Lead (Automation)

Our Esteemed and Reputable Client is looking for an Software Test Lead (Automation).

Requirements:

• Solid experience in handling Software Quality Assurance methodologies
• Strong experience in handling Quality Assurance and Software Governance.
• Good track record in handling Software Automation.
• Extensive experience with test automation tools and frameworks.
• Lead the development of comprehensive test strategies and plans in collaboration with stakeholders.
• Good in Creating and maintain test documentation,including test plans, test cases, and test reports.
• Collaborate closely with software developers, product managers, and other stakeholders to resolve issues and improve product quality.
• Sound knowledge in handling quality improvement practices and processes.
• Experience in handling IT Quality Assurance, Process Improvement, Software Testing and Methodology.
• knowledge of Selenium
• Strong knowledge of software testing methodologies, tools, and best practices.
• Minimum 3- 5 years of Software Test experience.
• Possess ISTQB Certification.
• Maintain and write Quality Management System procedures and processes.

If you have meet the job requirements that we are looking for or wish to find out more on this role, please contact us or apply in-confidence to us with you updated MS Word Resume to : [email protected]

Kelvin (Reg. No. R1872625)

STAR CAREER CONSULTING PTE LTD (EA License: 20C0353)

PES is an international services company providing Project Management, Construction Management, Commissioning & Qualification and Automation services to our clients in the pharmaceutical, nutritional and related sectors.

With offices across Europe, Asia and US, our core focus is on consistently delivering high quality outcomes for our multinational clients.

This focus, and our people's experience in delivering consistent quality results for our clients over the past 20 years has been key to our success to date.

We are currently looking for Senior CQV Engineers to join us on a permanent basis to help us deliver various projects in the Life Sciences Industry.

Key Attributes/Responsibilities:

• Leading the commissioning and validation of pharmaceutical process equipment.
• Using the process automation system for the commissioning and validation of process equipment.
• Protocol Development (IQ,OQ, PQ) / protocol review for process equipment.
• Interface with client personnel and with outside vendors when necessary while performing the above.
• Managing validation projects– process equipment
• Individual will manage all facets of assigned validation projects while maintaining strong communication with client representatives on project status and assistance needed.

If you'd like to find out about this opportunity, please forward your CV to Nelson Anthony ([email protected]).

If you would like to find out about the latest Jobs and Projects we are involved in then do follow us on LinkedIn: https://www.linkedin.com/company/processengineeringspecialists/mycompany/

PES International operates as an equal opportunity employer. No terminology in this advert is intended to discriminate on the grounds of age, race, religion, sexual orientation or any other factors with no bearing to employment skills and we confirm that we are happy to accept applications from persons of any background for this role.

We are a leading provider of arts education, offering visual arts classes, holiday art camps, and events for children and adults worldwide.

With a mission to inspire creativity and self-expression, we create educationally rich environments where imagination thrives.

Join our team and help shape the future of art education in Singapore!

About the Role:
As an Art Studio Manager, you will oversee the daily operations of three studios located at Great World, Tanglin Mall, and Jurong East. This dynamic role requires you to manage studio performance, ensure operational excellence, and nurture customer relationships. Your responsibilities include:

• Overseeing daily operations and managing team performance across all studios.
• Scheduling weekly team shifts and facilitating in-house training sessions.
• Managing customer accounts, addressing inquiries, and following up on leads.
• Monitoring and restocking studio resources to ensure smooth operations.
• Ensuring studios are clean, organized, and safe.
• Conducting weekly team meetings to align on goals and updates.
• Leading hiring processes for new teachers and staff.

This is a 5½-day workweek role. Flexibility is required to travel to all three locations.

About You:
We’re looking for a motivated and results-driven individual with a passion for arts education and team leadership. Ideal candidates will have:

• Proven customer support and sales experience.
• At least 1 year of supervisory experience.
• A minimum of 1 year of experience working with children.
• Strong organizational skills and attention to detail.
• Self-motivation and a results-oriented mindset.

What We Offer:

• A chance to lead and inspire a talented team.
• Opportunities for professional growth in a creative environment.
• The satisfaction of making a meaningful impact on students’ lives.

Next Steps:
Ready to take the lead?

Apply directly via the website or send your resume to [email protected].

We look forward to welcoming you to our creative community!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

College of Integrative Studies tenure or term-track position (Assistant Professor) for the appointment of a Lead Faculty Fellow at the Prinsep Street Residences.

The College of Integrative Studies (CIS) at Singapore Management University (SMU) invites applications for a full-time Lead Faculty Fellow for SMU's student accommodation, Prinsep Street Residences (PSR). The Fellow will also concurrently be appointed as a faculty member of the College of Integrative Studies and may hold either a tenure track or term-track appointment, commensurate with his or her qualifications.

The Lead Faculty Fellowship is a renewable 4-year administrative appointment. Tasked to cultivate a vibrant intellectual and residential life at PSR, the LFF should be a people-oriented faculty administrator experienced in operating in a dynamic environment and should possess strong leadership and people skills, aptitude for mentoring, and significant experience in similar roles demanding a high level of service and organisational responsibility.

The successful candidate will:

For CIS

• Undertake Undergraduate teaching on the university’s Core Curriculum, especially on the Freshman Big Questions team-taught module; and provide mentoring/advising to CIS students.
• Engage in disciplinary, interdisciplinary, and/or pedagogical research and publications, to an extent commensurate with (or an inverse proportion to) the high service load required of the role

For PSR

• Provide overall leadership on the ground for the PSR admin team and the undergraduate collegiate experience at PSR.
• Manage PSR’s biannual admissions exercise as well as the selection and training of student leaders (Resident Seniors and Block Leaders).
• Reside at PSR and be based in an on-site office and be available to students during the week and on some evenings and some weekends. The successful candidate will be entitled to free accommodation at PSR.
• Oversee, with the support of the Associate Fellows (also faculty) of PSR, the College of Graduate Research Studies Fellow (who also resides at PSR), the admin team and student leaders, in organising residence-based events and activities
• Act as a main point of contact between the administrative staff of the different departments at SMU responsible for the effective functioning of the residence and the PSR student experience (eg: building maintenance, student counselling services, etc).

Applicants should have a PhD degree in hand at the time of application, a track record of excellent teaching and/or experience in active and blended learning pedagogy, and related experience in overseeing residential colleges or similar environments. Candidates with higher degrees in pedagogy, adult learning, cognitive science, or psychology will be given particular attention.

Application Instructions:

Applicants should submit their applications online and attach the following documents in PDF format: (1) a curriculum vitae, (2) a statement of teaching interests and philosophy, (3) teaching evaluations, (4) a research statement (5) at least two writing samples (6) please also arrange for 3 referees to send their letters of reference.

The expected start date is from April 2025, or otherwise as mutually agreed. All applications will be treated with strict confidentiality and only short-listed candidates will be notified.

Established in 2022, the College of Integrative Studies is SMU’s seventh School and offers the flagship Individualised Major programme, the first in Singapore. The CIS also oversees the University’s Core Curriculum for all students, as well as the undergraduate collegiate experience at PSR. For more about CIS, see: https://cis.smu.edu.sg

Prinsep Street Residences (PSR) is an innovative communal living concept dedicated for residents who want to co-live and co-learn together. Nestled in the vibrant arts and heritage enclave of the Bras Basah Bugis Precinct, PSR is just an 8-minute stroll from SMU’s vibrant City Campus. More information about PSR can be found here: https://cis.smu.edu.sg/residency/stay-with-us.

Applicants should have a PhD degree in hand at the time of application, a track record of excellent teaching and/or experience in active and blended learning pedagogy, and related experience in overseeing residential colleges or similar environments. Candidates with higher degrees in pedagogy, adult learning, cognitive science, or psychology will be given particular attention.

People First, Always – This is not just our brand philosophy; it's our core value. We are committed to maximizing people’s potential through development and opportunity, and we are excited to invite an aspiring individual to join us as a Recruitment Intern.

As a Recruitment Intern, you will play a key role in supporting the selection, interview, and hiring process as we source the right talent for our clients. If you're a team player who thrives in a dynamic, fast-paced environment and is eager to learn, we want to hear from you!

What You Will Learn:

• Understand the full recruitment cycle, from attraction, selection, offering, and closing to onboarding.
• Assist in gathering client requirements and sourcing the right candidates.
• Screen resumes and conduct interviews, learning effective candidate profiling techniques.
• Present shortlisted candidates to mentors and recommend profiles to prospective companies.
• Gain exposure to the offer process, including contract signing essentials.
• Manage your daily tasks to meet personal targets while contributing to team goals.
• Take on ad-hoc duties as needed to support the recruitment process.

Who We Are Looking For:

• A confident communicator with strong interpersonal skills.
• Someone who is comfortable conducting interviews and building professional relationships with clients, candidates, and colleagues.
• Highly organized, analytical, and self-motivated, with a passion for working in a fast-paced, team-oriented environment.
• Ability to manage time effectively and work under pressure to meet deadlines.
• Proficient in basic Microsoft Word and Excel.

Why Join Us?

Embark on a rewarding internship journey where you will gain invaluable hands-on experience in recruitment, sales, human resources, customer service, negotiation, communication, and analytical skills. You will work closely with our Recruitment Team Lead and a passionate group of recruiters, where every day presents new opportunities for personal and professional growth.

If you’re ready to take the first step in your recruitment career, apply now to start your journey with us!

Apply Today!

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

Contact you about potential opportunities.

Delete personal data not required at this application stage.

To withdraw consent, email [email protected].

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Koh Shir Ley - R1327657

ScienTec Consulting Pte Ltd – 11C5781

We are seeking for seasoned SAP SuccessFactors Consultants to join our team, specializing in recruitment and onboarding. The ideal candidate will have at least 5 years of experience in implementing and configuring SuccessFactors, with a strong focus on recruitment and onboarding. We welcome candidates who are eager to learn and grow within our team.

Responsibilities:

1. Contribute to the design and implementation of complex recruitment and onboarding processes in SuccessFactors.

2. Collaborate with stakeholders to understand business requirements and translate them into functional specifications.

3. Configure and customize SuccessFactors modules to meet specific business needs, using best practices and industry standards.

4. Develop and maintain comprehensive documentation, including process flows, system configurations, and user guides.

5. Provide advanced training and support to end-users on the use of SuccessFactors for recruitment and onboarding.

6. Troubleshoot complex issues and provide innovative solutions in a timely manner.

7. Stay updated with the latest SuccessFactors features, updates, and best practices.

8. Mentor junior team members and contribute to the development of new processes and tools.

Qualifications:

1. Bachelor's degree in Human Resources, Business, or related field.

2. Proven experience as a SuccessFactors consultant, with a minimum of 5 years of experience in recruitment and onboarding.

3. Strong knowledge of HR processes, SuccessFactors functionality, and industry best practices.

4. Excellent communication, interpersonal, and leadership skills.

5. Ability to work independently, manage multiple projects, and prioritize tasks effectively.

6. Experience with SAP SuccessFactors HCM, Recruiting, and Onboarding modules.

7. Certified in both Recruitment and Onboarding modules of SuccessFactors.

8. Experience with Agile methodologies and project management tools is a plus.

We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are a seasoned SuccessFactors consultant with a passion for HR technology and a commitment to learning and growth, we encourage you to apply.

The Yoga Manager & Lead Instructor will oversee the daily operations of the yoga studio while also taking a hands-on role in teaching the majority of yoga classes.

This dynamic role requires a strong blend of leadership, organizational skills, and expertise in yoga teaching. The ideal candidate will be passionate about both the business side of running a yoga studio and the hands-on aspect of leading classes, creating a high-quality experience for both clients and staff.

Key Responsibilities:

Yoga Instruction:

• Lead the majority of yoga classes, offering a variety of styles (e.g., Vinyasa, Hatha, Power, Restorative, etc.) for all levels.
• Design and teach well-structured, engaging, and safe classes, catering to a diverse group of students.
• Ensure that each class provides a positive, supportive, and inclusive environment for students.
• Customize classes and sequences to meet the needs and abilities of students, incorporating adjustments and modifications as necessary.
• Foster a strong sense of community by encouraging student interaction, providing individualized attention, and creating a welcoming space for all.

Studio Operations & Management:

• Oversee the daily operations of the yoga studio, ensuring that it is clean, organized, and welcoming to clients.
• Manage the studio’s class schedule, making adjustments as needed based on instructor availability and client demand.
• Oversee the studio’s booking system, ensuring smooth client registrations, class sign-ups, and attendance tracking.
• Ensure that all yoga equipment is well-maintained, clean, and ready for use.
• Manage studio inventory, including yoga props, mats, and cleaning supplies

Instructor Supervision:

• Recruit, hire, and train yoga instructors, ensuring they align with the studio’s values and standards.
• Develop and manage the instructor schedule, ensuring there is consistent coverage and a variety of classes.
• Conduct regular performance reviews, provide constructive feedback, and encourage professional development opportunities for instructors.
• Lead team meetings to support instructor communication, foster teamwork, and address any challenges that arise.

Marketing & Promotion:

• Collaborate with the marketing team (or lead marketing efforts) to promote yoga classes, workshops, and special events.
• Help create promotional materials, social media content, and email campaigns to drive class attendance and brand awareness.
• Promote the studio’s offerings through local partnerships, events, and online platforms.

The Other Clinic is a supportive team with a strong work ethic. Our journey to establish best practice services and to create a multi-disciplinary team. We are recruiting for an exciting new position for a Senior Occupational Therapist.

1. Assessment and treatment of children in the clinic, home and school setting.
2. Write assessment reports, maintain after session treatment notes, and regular progress summaries.
3. Contribute to diagnosis reports for families
4. To regularly work with parent/carers from both local and expat backgrounds
5. Organise and plan intervention groups with children.
6. Contribute to ongoing professional development of others within the practice and within schools through educational talks.
7. Work closely with other therapists and parents/caregivers to ensure objectives are carried over.
8. Liaise and communicate with schools to establish ongoing relationships and therapeutic support.
9. Travel to other parts of SEA to deliver assessments
10. Supervising junior OTs

The Role
- As Program Manager: Responsible for the overall strategic steering and coordination of World Programs, as well as customer relationship management for the Program.
- As Managing Insurer: Manage the relationship and commercial activity for a portfolio of clients where another MNC team provides the strategic lead

Future Challenges

- Deliver, through an excellent organization of the customer relationship and first class execution, long-term profitability, high customer satisfaction rating (NPS) translated into high retention performance.
- Identify new cross and up selling business opportunities, build and execute plans to convert these opportunities
- Support the transition to One MNC in the Region

Main Tasks

Under the guidance and reporting to Regional Account Director, APAC, Allianz Trade for Multinationals,

Reach targets of portfolio growth and quality
As Program Manager
- Ensure proper implementation of programs by taking an active role and ownership in the Business Implementation Committee (BIC) and co-ordination of MNC teams both domestically and overseas.
- Secure Renewal by delivering the correct balance of customer need with MNC business targets and metrics, identify cross- and up-selling opportunities, ensure proper pricing and propose consistent terms and conditions during renewal, according to CUW authority rules and guidelines
- Perform Amendment on existing programs/policies by handling and understanding issues in an international framework, ensuring the ongoing integrity of the program and delivery of client needs.
- Review and analyze and implement transfers requests from other BUs to MNC

As Managing Insurer
- Responsible for implementing and issuing the policy at local level
- Train and assist local client during the policy life cycle, render service for the local customer or broker within the execution framework of the Master Agreement
- Report to Program Account Director on performance of managed policies, in terms of risk acceptance and LR, and raising of mid- term amendment requests

Take personal responsibility for the implementation of group-wide quality of service standards
- Service customers based on guidelines of Operational Manual
- Comply with account management standards in regards to MNC processes, business rules and systems.
- Interact and coordinate closely with other core functions (i.e., Risk, Claims, PA) in order to propose a broad customer centric service, as well as other MNC Account Manager Teams and MNC Central Team
As Program Manager
- Apply MNC commercial underwriting standards to ensure profitability and quality of customer portfolio
- Be the main contact person with the Broker and client program management teams

As Managing Insurer
- Interact with broker and client as directed by Program Manager

Business Scope

- AZ Business Lines: Insurance | EH Business Lines: Credit Insurance

- AZ Size: Large | EH Size: Medium

- EH Scope: Global, Regional, Local

Leadership Behaviors

Internal leadership behavior:
- Build relationships with other core functions, other MNC Account Manager Teams and MNC Central Team
- Balance commercial and underwriting objectives
External leadership behavior:
- Convert up-selling opporunities into sales through ability to convince customers

Key Performance Indicators
- Profitability, quality of portfolio, growth (extension, renewals)
- Customer satisfaction and retention (like Net Promoter Score, retention rate, etc.)
- Achievement of service levels per segment
- Timely execution of program renewals, customer requests and program / policies implementations; alignement with process standards.

Typical Functional Skills / Experiences
• Advanced ability to manage and co-ordinate large global / remote teams to achieve objectives
• Advanced knowledge of the credit insurance industry, products and regulations
• Expert ability to manage clients and portfolios of account (programs) on a global basis to deliver best in class customer service
• Advanced ability to work to strategy guidelines to successfully achieve portfolio renewal
• Advanced ability to up and cross sell products during customer interactions to achieve growth targets
• Competent ability to build extensive networks with close contacts to market players and opinion leaders
• Competent knowledge of claims methodologies and the impact of policy conditions
• Expert ability to negotiate with customers in order to achieve results
• Advanced ability to communicate well via all mediums (eg. email, phone) and at all levels of an organisation within a multicultural setting
• Competent ability to operate in a matrix structure
• Competent knowledge of basic IT systems (eg. MS Word, Excel) and ability to learn new systems
• Advanced knowledge of written and spoken English (must) and Chinese(preferred) or other APAC languages (preferred)

Job Description

Job description, low-code style:

As the #1 low-code application development platform, OutSystems provides customers with everything they need to build apps incredibly fast.

OutSystems is seeking an experienced Regional Sales Manager to be based in Singapore to grow Indonesia and develop our local sales to exceed revenue and operational goals. The candidate will be an emotionally intelligent, proven coach who thrives when helping others, leverages data to drive decisions and is no stranger to a fast-paced sales environment.

Responsibilities:

• Hunting for new business and logos
• Hire, lead, and coach a successful team of full-cycle sales professionals
• Be the main point of contact for OutSystems customers, leading the sales strategy, overcoming objections and negotiating success.
• Push upgrades with growth plans
• Map prospective accounts around organizational structure, people and existing technology;
• Engage executives in targeted prospect accounts;
• Orchestrate discussions with senior execs around their business needs;
• Demonstrate verbally, in writing and through live product demos, how prospect customers can capture value and envision their future with OutSystems.

Requirements:

• Minimum of 12 years of quota carrying experience selling into Enterprise space
• 4+ years experience leading a quota-carrying, closing sales team
• Leadership presence that team members will walk through walls for: Proven ability to coach, attract, and retain amazing sales talent
• Deep understanding of cloud computing technologies, business drivers, and emerging computing trends.
• Recognizing the stages in the buying cycle for each prospect.
• Strong interpersonal skills, excellent oral, written and verbal communications skills. Handling objections, complaints, roadblocks and negotiation.
• Ability to successfully communicate with contacts via the phone, email, video and presentations.
• Technical ability to provide technical product overview and insights pertinent to customer need and usage scenarios;
• Desire to work in a competitive environment where one’s growth potential is driven by one’s abilities and attitude.
• Ability to identify the key aspects of a potential opportunity, nurture the opportunity to close, and manage the customer relationship through success
• General knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
• Achievement and success-driven personality, motivated by performance rewards for exceeding annual sales goals through strategic sales leadership and strong cross-business collaboration
• Solid time management skills and ability to work independently or under supervision with a high level of integrity.
• Understanding of and passion for the technology industry - background of prospecting to IT decision makers required.

The Longer Story:

One of the fastest-growing B2B software companies in the world, OutSystems is on a mission to enable every organization to innovate through software. We are looking for talented and motivated people to join us in helping companies solve some of their most strategic business challenges, from modernizing their workplace processes to transforming their employee and customer experiences. As a member of the OutSystems global team, you will help build, deliver, manage, and evolve software that is a low-code market leader and preferred by professional developers around the world.

OutSystems is a truly global company, with more than 525,000 developer community members, 1,700 employees, 400 partners, and thousands of active customers in over 87 countries and across 22 industries. Founded in 2001, OutSystems has offices in the United States, United Kingdom, the Netherlands, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, and Singapore, and of course has a thriving, worldwide community of remote employees.

Working at OutSystems

We do not have many rules, but we do have high standards and a culture of global collaboration. Our commitment to our culture is highlighted in The Small Book of the Few Big Rules, written by our Founder and CEO, Paulo Rosado. This commitment to culture landed us in the Forbes top cloud computing employers four years in a row.

• We grow, change, and innovate, and give our teams the space to be proactive and creative.
• We care about growth and development. Vertical career progression is obvious, and we also encourage lateral moves, joining different teams, and mastering new skills.
• Global colleagues who are as smart, hardworking, and driven as you.
• Our DNA is disrupting the status quo. It is why our company exists.
• We “Ask Why” a lot. It helps us connect our individual work to the bigger picture and often uncovers a better, more agile way.

OutSystems nurtures an inclusive culture of diversity, where everyone feels empowered to be their authentic self and perform at their best. A company that embraces the creativity and innovation that comes through diverse perspectives. We are committed to creating a team that reflects society through inclusive programs and initiatives and are proud to be an equal opportunity employer. All qualified applicants receive equal consideration regardless of race, place of origin, color, age, marital status, religion, sex, sexual orientation, gender expression or identity, protected veteran status, disability status or any other status protected by law.

Are you ready for the next step in your career? Then we’d love to hear from you!

https://www.outsystems.com/company/careers/

The Job

- Identify & develop guided new job placement and business opportunities by telemarketing, social media marketing and other appropriate means

- Follow up with the client to understand the job and business requirements regarding hiring needs

- Negotiate with the client regarding recruitment terms and conditions

- Search & effectively provide the best candidate using different platforms based on the client's requirement

- Understand the experience of the candidate and manage their expectations

- Build & maintain excellent clients and candidates' relationships

- Ensure that the company's objectives and sales target set are achieved

Requirements:

- At least 'O'/Diploma in Business or in any other field

- Target oriented & sales driven attitude

- Comfortable with commission-based income

- Positive attitude, a strong sense of urgency, self motivated & enjoy challenges

- Keen interest in sales and customer service with a never-say-die attitude

- Good interpersonal skills and communication skills

- Team player and able to work well with all level

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

• Reporting to Managing Director/ Group CEO based in Singapore, you will run your own recruitment/staffing business units to kick-start and manage new businesses in the country
• Drive and run business development activities within individual and within the team to secure new clients in Singapore and the region
• Manage, grow and drive to optimize the profitability of the recruitment business units in the country and region under your care/portfolio
• Ensure individual sales targets are met, and to consistently seek for growth
• Responsible for P&L
• To work together within the management team to foster a good, healthy and positive team’s dynamics
• Monitor and analyze market trends, business opportunities for growth either in an organic or acquisition mode
• Backup Managing Director / Group CEO as and when needed/assigned to any special/strategic projects as and when required.

What we are looking for:

• Strong knowledge and experience in the Recruitment industry, either in Temporary/Contract or Permanent recruitment
• Good business acumen and an achievement mindset
• Proven sales record, results/KPI driven
• Dedication and drive to work in a dynamic and fast paced environment
• Excellent leadership and interpersonal skills

Your role:

• To Initiate a range of business development and marketing activities to build new corporate clients and grow your own client portfolio.
• Manage internal and external stakeholders and clients on their hiring needs.
• To Engage in candidate sourcing activities, such as publishing job advertisements and conducting candidate referrals, to ensure a consistent supply of candidates to meet client's needs.
• To Manage candidates job needs and expectations, their payroll and employment benefits.

Your take-aways:

• Vast knowledge and indepth understanding of service industries hiring trends
• Skill sets in Selection, Shortlisting and People management
• Broaden exposure in various services (Evergreen) industries eg: Education (Higher learning, International School, Inependent schools, Preschool), Learning & Development, Retail, FMCG, eCommerce, GLCs, Trading/ Wholesale, R&D, Food technology etc.

Requirements:

• Diploma or Degree in Business / Marketing / Arts / Sciences
• No experience required as on-job-training will be provided
• High energy, team player and people oriented

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Job Description

• Industry/ Organization Type: Manufacturing & Production
• Position Title: Lead Product Manager
• Working Location: Woodlands North (Transport Provided from North, Northeast and East areas)
• Working Hours: Monday to Friday, 8.30am – 5.30pm
• Salary Package: Up to $6,000 + AWS + VB
• Duration: Permanent

Key Responsibilities

• Oversee projects from conception to delivery by collaborating with both internal and external resources. Guide project teams throughout the process, ensuring that milestones and deliverables are achieved on time and within budget.
• Assist the account manager in all client interactions. Act as a liaison between the client and internal teams to ensure clear communication and a mutual understanding of project requirements.
• Manage projects by overseeing budgets, timelines, and scope. Ensure that project objectives are met, and client needs are satisfied.
• Collaborate with various departments, including R&D, logistics, technical development, manufacturing, regulatory, and quality. Facilitate smooth integration and cooperation among these teams to drive project success.
• Effectively allocate resources across project teams, ensuring that both internal and external resources are utilized efficiently to achieve project goals.
• Identify potential risks and develop strategies for mitigation. Address any issues promptly to keep the project on track.
• Track project performance through regular status updates and reports, making necessary adjustments to ensure project objectives are met.
• Ensure all project deliverables meet required quality standards. Collaborate closely with the quality department to resolve any quality issues and implement improvements.

APPLY NOW!!!

• Minimum a Bachelor's degree in Engineering or a related field.
• At least 5 years of experience in contract manufacturing.
• Preferred experience in PCBA EMS or contract manufacturing, plastic injection molding, and box builds.
• Open to traveling to European and other site locations as needed.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70249 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

As a Lead Data Engineer, you will play a leading role in designing, building, and optimizing our data infrastructure, ensuring that it supports the advanced analytics need of the bank. You will oversee a team of data engineers, working closely with data analysts, DevOps team, infrastructure engineers, and other stakeholders to deliver high-quality data solution.

Your main responsibilities will include:

• Design, develop, and implement Spark Scala applications and data processing pipelines to process large volumes of structured and unstructured data.
• Integrate Elasticsearch with Spark to enable efficient indexing, querying, and retrieval of data.
• Optimize and tune Spark jobs for performance and scalability, ensuring efficient data processing and indexing in Elasticsearch.
• Collaborate with data engineers, data scientists, and other stakeholders to understand requirements and translate them into technical specifications and solutions.
• Design and deploy data engineering solutions on OpenShift Container Platform (OCP) using containerization and orchestration techniques.
• Optimize data engineering workflows for containerized deployment and efficient resource utilization.
• Collaborate with DevOps teams to streamline deployment processes, implement CI/CD pipelines, and ensure platform stability.
• Monitor and optimize data pipeline performance, troubleshoot issues, and implement necessary enhancements.
• Implement monitoring and logging mechanisms to ensure the health, availability, and performance of the data infrastructure.
• Document data engineering processes, workflows, and infrastructure configurations for knowledge sharing and reference.
• Stay updated with emerging technologies, industry trends, and best practices in data engineering and DevOps.
• Provide technical leadership, mentorship, and guidance to junior team members to foster a culture of continuous learning and innovation to the continuous improvement of the analytics capabilities within the bank.

• Bachelor's degree in Computer Science, Data Engineering, Information Technology, or a related field.
• At least 10 years of experience as a Data Engineer, working with Hadoop, Spark, and data processing technologies in large-scale environments.
• Strong expertise in designing and developing data infrastructure using Hadoop, Spark, and related tools (HDFS, Hive, Ranger, etc)
• Experience with containerization platforms such as OpenShift Container Platform (OCP) and container orchestration using Kubernetes.
• Proficiency in programming languages commonly used in data engineering, such as Spark, Python, Scala, or Java.
• Knowledge of DevOps practices, CI/CD pipelines, and infrastructure automation tools (e.g., Docker, Jenkins, Ansible, BitBucket)
• Experience with Grafana, Prometheus, Splunk will be an added benefit
• Strong problem-solving and troubleshooting skills with a proactive approach to resolving technical challenges.
• Ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and their data services is a plus.

Position objective and summary

· We are seeking a highly motivated and experienced individual who has a proven track record of building a company from scratch and bringing it to a successful state. The ideal candidate must possess strong leadership skills and have the ability to establish and implement effective strategies, policies, and procedures to ensure the smooth operation of the regional company.

· The General Manager will manage regional business, oversee the operating businesses in Saudi. You will be responsible for working closely with other internal group business unit leaders in assisting them to meet their business unit goals. This position requires an experienced global leader who is able to motivating teamwork and enable teams to maximize performance and resources.

Job Descriptions

· Ensure that all activities and operations are carried out with integrity and in compliance with local and national regulations.

· Ensure that social responsibility requirements expected by shareholders, customers, local partner, key suppliers and the Corporation are met.

· Develop short, mid and long term goals.

· Assist in setting the agenda and act as chief spoke person for the business and lead in communicating with employees, major customers, suppliers, government agencies, local community, and key stakeholders.

· Build strong relationships with customers to ensure an understanding of their needs, communicate a sense of commitment to them and to the marketplace and create a strong sense of brand loyalty within the customer base.

· Ensure that all activities relating to the project are properly planned and that the plans and responsibilities therein are passed to and understood by all concerned parties

· Drive business results that including cash flow, profitability, revenue growth, performance to budget as well as balance sheet initiatives.

· Reporting on a regular basis to company management/ CEO on the project progress status, recommending remedial solutions, highlighting risks and propose mitigation actions and following up for management update.

· Provide monthly operational reviews to the Holding Director & Deputy Manager, and other necessary reporting and customer presentations.

· Direct all project phases – engineering (basic and details), procurement, fabrication, construction and commissioning.

· Ensure that the project schedule and resource schedules and resource plans are properly prepared in accordance with the contract requirements and monitor the project to ensure its timely completion.

· In conjunction with the operation team ensure that labour resources are effectively and efficiently utilized in accordance with the project schedule and budget.

· Effectively manage the project team including personnel seconded to the project team from functional groups and ensure effective communication.

· Ensure after review that all project / contract deliverables are properly submitted to the client in a timely manner.

· Ensure that the right project specification is fabricated and delivered to meet Company’s quality standard, and contract requirements.

· Perform all other relevant duties as assigned

Job Requirements

· Experience in Engineering, Mechanical or equivalent in the related field

· Minimum 10 years of relevant project management experience with working experience in oversea countries or in Middle East

· Extensive project experience in the offshore oil and gas industry

· Excellent communication/ coordination skills and technical knowledge

· Open to extended travel and residency in SAUDI ARABIA.

· Demonstrate exceptional organisation and project planning skills

· Able to read, write and converse in both Chinese and English

· Entrepreneurship and willing to take up challenge

about the role

• Technical support of field service engineers and customers when required
• Evaluating and establishing plastics machinery system performance specifications
• Manage customer specific projects & documents
• Provide technical documentation and training when required
• Product improvement

skills and experience required

• Master / Degree / Diploma in Engineering or relevant qualification
• Minimum 6 years of experience in heavy / laser marking / CNC / plastics injection machinery
• Provide technical support to customers, participate in the development of technical solutions, product demonstrations, and technical presentations
• Solid understanding of market trends and competitor activity in the plastic machinery sector
• Able to travel overseas for work if there is a need to (about 40% global)

If you are interested in the position , kindly send your CVs to yitwei.kwan(@)randstad.com.sg

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1325913

Job Scope:

• The main responsibilities of this position are to manage organisation and regional financial activities
• Plan and implement measures to streamline and strengthen financial transaction processes in the AP region
• Provide support for business investments in the Asia Pacific (AP) region as a financial expert
• Develop advanced trade finance useful for business activities, and pursue a more advanced ALM system as the financial centre of the AP region.
• Plan and implement measures to streamline and strengthen financial transaction processes.
• Planning, drafting and executing standardization and consolidation of payment and L/C procedures for company subsidiaries in AP region.
• Standardizing foreign exchange operations in AP region (implementation of unified system) to improve operational efficiency
• Understanding the current status of daily cash management in AP region, proposing and implementing improvement measures, proposing advanced ALM reporting methodology using digital transformation.
• Provide support for business investments and trade in the AP region as financial expert.
• Providing financial support in due diligence on business investments and acting as a check and balance function as a corporate division.
• Support on PMI and advice to underperforming companies as financial expert.
• Working together with the trade finance PIC to develop and propose advanced trade finance schemes that are useful for the business.
• Pursue a more advanced ALM system as the financial centre of the AP region.
• Proposing and implementing the establishment of a more advanced ALM system in cooperation with other in-house banking company as an in-house banking base for the Group.

Requirements:

• Experience in Finance , from Bank, international trading firms or Treasury centre for more than 5 years
• Bachelor’s degree in finance, Economics, or related field
• Knowledge of finance and treasury such as Trade finance, Cash management and Derivatives
• Experience in engaging in projects
• Proficient skills in Microsoft Office and other DX skills
• Overseas exposure or regional exposure will be highly advantageous
• Self-motivated and positive work attitude
• Open to learning and take on new challenges/tasks
• Able to work under pressure

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No. 01C4394 (PERSOLKELLY SINGAPORE Pte Ltd)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

What Will You Do

Key Responsibilities:

1. Sales Strategy & Planning:Develop and execute the regional sales strategy to meet or exceed revenue targets.
   Align sales plans with organizational goals and market dynamics in the F&B industry.
   
2. Team Leadership:Recruit, train, and manage a high-performing regional sales team.
   Provide mentorship and performance evaluations to ensure team success.
   
3. Market Analysis & Business Development:Conduct thorough market analysis to identify new opportunities and trends in the F&B sector.
   Build and maintain strong relationships with distributors, wholesalers, and key accounts.
   
4. Customer Relationship Management:Act as the key point of contact for strategic clients within the region.
   Develop tailored solutions to meet client needs and drive customer satisfaction.
   
5. Performance Monitoring & Reporting:Track sales performance metrics, analyze results, and prepare comprehensive reports for senior management.
   Implement corrective actions and strategies to address performance gaps.
   
6. Collaboration Across Departments:Work closely with marketing, supply chain, and operations teams to ensure seamless execution of sales initiatives.
   

What Do We Want

• Proven track record of at least 8–12 years in sales
• Experience in F&B / FoodTech / FMCG / Retail is desirable
• Experience in Southeast Asia or other international markets is highly advantageous.
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

Job Description:

• To oversee and drive the company training portfolio by creating and executing high-quality, efficient training solutions that meet global standards.
• The role involves optimizing resource use, achieving tangible business outcomes, and elevating training performance across the region.
• The candidate will be responsible for designing, managing, and delivering high-quality training programs for employees, distributors, and stakeholders across the region.
• Work closely with sales, marketing, and customer care teams to design and execute product training initiatives for the SAP region.
• Roll out global training strategies and tools within the SAP region, ensuring alignment with company-wide objectives and measurable returns.
• Deliver top-tier training through a balanced mix of digital and in-person sessions, reducing the dependency on costly onsite workshops.
• Collect and analyze feedback to gauge the effect of training programs on business results, refining initiatives for ongoing improvement.
• Ensure that regional digital training aligns with global protocols, emphasizing cost-effective production methods.
• Provide comprehensive training content to employees and customers, maintaining high standards and expertise in educational delivery.
• Guide and support the training team to meet key performance targets and foster their professional growth.
• Manage and oversee departmental budgets to ensure efficient spending and maximize training-related returns on investment.
• Maintain high standards for training programs, facilities, and certification processes to ensure long-term effectiveness.
• Handle other tasks and projects as assigned by the Supervisor.

Requirements:

• A Bachelor's Degree in Education, Training and Development, or a Master's Degree in Organizational Development, Educational Leadership, or a related field is required.
• Certification as a Certified Professional in Learning and Performance (CPLP) is a an advantage
• Proven experience in leading and developing a product-related training department or provider within a cross-cultural setting.
• Strong expertise in adult learning principles and e-learning methodologies.
• A minimum of 5 years of experience in training management, corporate education, or a related field.
• Experience in medical device industry will be a plus point

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1985956

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Opportunity

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Key Responsibilities

• Actively manage a team of people across geographical boundaries, including performance management, capacity management, task delegation, contingency planning etc., to meet the customer’s needs
• Involved in MBR, QBR preparation, conduct root cause analysis and craft preventive measures
• Problem solver who can resolve the issue within the first level escalation
• Drive process efficiency, simplification and process improvement
• Prepares Monthly Business Review (MBR) Reports and slides, driving the conversation with customers
• Ensuring timely and accurate billing to customer and payment to the vendor
• Be fully responsible for customer satisfaction across Maersk product offering (own customers), including SCM performance and KCXI rating driving for responsible accounts.
• Cross-sell & upsell Logistics and Services products to customers.
• Conduct performance reviews with customer.
• Willingness to go the extra mile towards the customers & with focus on providing solutions.
• In general, actively seek out and act on continuous improvement opportunities both in relation to customers and internal / external stakeholders.

We are looking for

Required Education/Work Experience

• Bachelor’s Degree in Logistics/Supply Chain Management
• Minimum 7 years of relevant experience including at least 3 years of leadership experience is preferred
• Experience in import/export, sea freight, airfreight, DG/Non-DG shipments is advantageous.
• Experience in the Chemical industry is advantageous
• Experience in handling Customer Service transactions/processes as well as liaising with origin and destination offices is preferred.
• Advanced skills in Excel (i.e., pivot, pivot graph, conditional formatting setting, advanced formula setting like VLOOKUP, IF function ) and PowerPoint (i.e., monthly/quarterly business review preparation)

Required Skills

• Good verbal and written English skills for co-ordination with origin & destination offices, warehouse, carriers, internal stakeholders
• Good business knowledge/process understanding to provide a value add to the customers through effective business solutions
• Ability to work under pressure and fast-moving environment
• Strong service mindset with a sense of urgency
• Able to multitask effectively
• High attention to detail, critical thinker
• Team player, skilled in coordinating and able to work in a diverse team