Mandatory Skills

Job Description:

• Strong skills in Java, SpringBoot, Microservice, DevOps tools, SDLC framework.
• Security tools development experience especially in ForgeRock or PingIdentity is added advantage.
• Experience in AWS, PCF, OCP
• Responsible for application design, enhancements and overall end-to-end functionality. Responsible for overall quality, stability and performance of the system.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Provide technology perspective to business to help guide roadmap and prioritization by keeping abreast with industry trends. Where required, help business size the complexity of problem, simplify and define MVP.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
• Be a consumer and contributor to architecture collateral. The patterns and guidance developed should be reusable in a broader enterprise architecture context.
• Document and manage how multiple applications are poised to work together. Involves defining the interaction between application packages, databases, and middleware systems in terms of functional coverage.
• Collaborate with other development lead, developers, business analysts and test leads to develop and perform relevant testing
• Adhere to high-quality development principles while delivering solutions on-time
• Analyze user requirements, design/development of software packages and release deployments
• Prepare and document release notes, enhancements checklists, project documentations etc
• Analyse and resolve technical and application problems
• Required Experience
• 5-6 years’ experience as a Technical Lead / Developer
• Having hands-on experience in deployment and implementation.
• Good to have prior Banking / Financial institution environment experiences
• Good communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with good crisis management skills.
• Able to lead and facilitate meetings, to lead the technical team in driving investigation of incidents and corrective actions follow-ups
• Capable to handle multiple concurrent initiatives.
• Proactive and able to work under pressure.

Job Summary

As a Financial Crime Analytics Lead, you will lead and manage multiple and competing stakeholder relationships, balance long and short-term project deliverables to ensure the successful delivery of project driven change activity in Financial Crime systems and processes.

Mandatory Skill-set

• 7+ years of relevant professional experience in financial crime, sanctions, fraud, legal, risk management or finance area;
• 3 - 5 years of relevant Financial Crime Analytics experience one or more of the following areas:
  Anti Money Laundering, Financial Crime, Transaction Monitoring, Customer KYC/CDD, Customer screening, etc.
• Advanced skills in development, validation and monitoring of AML analytics models, strategies, visualizations;
• Understanding of evolving methodologies/ tools/ technologies in the Financial Crime management space;
• Experience in building models using AI/ML methodologies;
• Modeling: Experience in one or more of analytical tools such as Qlik, R, Python, SQL, etc.
• Knowledge of data processes, ETL and tools/ vendor products such as Fenergo, NICE Actimize, SAS AML, Quantexa, Ripjar, etc.

Desired Skill-set

• PMP (Project Management Professional) certification.

Responsibilities

• Take the lead to ensure systems and processes relating to customer risk models, coverage assessments and reports are well documented and maintained;
• Comply to Organization Frameworks, policies and any regulatory requirements;
• Collaborate with various departments (compliance, risk, legal, etc.) to gather input on the design, methodology, and assumptions used in customer risk models;
• Take ownership of documenting and presenting technical results to non-technical business audiences, including the formation and delivery of effective recommendations and solutions;
• Monitor and assess regulatory changes and advise the business on how these impact current risk models and financial crime detection processes;
• Apply thought leadership to enhance data analytics, including use of artificial intelligence and machine learning;
• Drive innovation by researching and implementing emerging technologies, such as artificial intelligence (AI) and machine learning (ML), to improve the accuracy, efficiency, and predictive capabilities of financial crime detection models;
• Work with data science and engineering teams to design and optimize automated systems for monitoring customer behavior, identifying suspicious activities, and refining the overall risk assessment process;
• Evaluate the effectiveness of AI/ML models in detecting financial crime and continuously enhance model performance by iterating on algorithms, refining data inputs, and ensuring their alignment with the organization's objectives and regulatory requirements.

Our client is a leading web3 firm that offers a cutting-edge, user-friendly solution that combines industry-leading security features in today's fast-paced digital economy, managing your cryptocurrency assets with security and ease. They are presently expanding their business and looking for an experienced Backend Lead to lead their team.

Responsibilities

• Lead a team of about 10 people to design and implement an efficient, secure, and scalable blockchain back-end system to meet project needs and business requirements.
• Develop and maintain various decentralized applications (Dapp), such as Swap market, DEX aggregator, etc.
• Use microservice architecture to design and develop back-end systems to improve system maintainability and scalability.
• Work closely with product managers and front-end engineers to understand needs and provide technical support and solutions.
• Conduct code review and performance optimization to improve system efficiency and stability.
• Find and solve technical problems in the field of blockchain and smart contracts and maintain the cutting-edge and innovative nature of technology.
• Provide technical guidance and support the growth and development of team members.

Job Requirements

• Bachelor's degree or above, majoring in computer science, software engineering or related fields.
• At least 5 years of back-end development experience, including at least 2 years of blockchain back-end development experience.
• Have an in-depth understanding of blockchain technology and principles and be familiar with the working principles and consensus algorithms of blockchain networks.
• Be familiar with common DEX protocol principles and smart contract codes, such as Uniswap, 1inch, etc.
• Proficient in Golang or Node.js language development and have experience in applying Golang or Node.js in the blockchain field.
• Have experience in microservice architecture design and development and be familiar with related technologies and tools.
• Have a solid foundation in data structures and algorithms and be able to design and optimize high-performance back-end systems.
• Familiar with common blockchain development frameworks and tools, such as Solidity, ethers.js, web3.js, etc.
• Have good problem-solving and analytical skills and be able to quickly solve complex technical challenges.
• Strong team spirit and communication skills, able to work closely with cross-functional teams to jointly promote project development.

Good to have

• Have Go development experience and be able to use different technology stacks flexibly for collaborative development.
• Have in-depth understanding and experience in MEV (Maximizing Ethereum Value) and blockchain transaction ordering strategies.
• Have professional knowledge and practical experience in blockchain security and privacy protection.

With well over a decade of a solid and enviable track record behind us, headquartered in Hong Kong, Pinpoint Asia Infotech Pte Ltd (EA License: 16C8291) is the go-to IT Search Firm for several top Investment Banks and Financial Institutions.

If you are interested in the above position, please send your CV to Charlie Kim @ [email protected] (EA Registration number: Reg No: R23112483)

Job Scope:

• Responsible for the end-to-end implementation of Microsoft Dynamics 365.
• Work with stakeholders to understand business needs and technical requirements, and lead the project from conception to implementation.
• Assist in documenting the integration strategy endpoints and data flows.
• Familiar with the entire project lifecycle, including requirements analysis, coding, testing, deployment, and operations to ensure successful integration.
• Under the guidance of the Architect, ensure the integration strategy meets business goals.
• Provide support to the Migration Lead in MS Dynamics 365 migration activities in pre-production and production phases.

Job Qualifications:

• Degree in Information Technology or equivalent.
• Experience of at least 3 years or more in leading MS Dynamics 365 software implementations.
• Proven experience in managing and leading a team.
• Experience in overseeing business requirements of client stakeholders to implement MS Dynamics service modules.
• Hands-on experience in Dynamics 365 CRM.
• Skill set in business analysis and UAT execution is highly advantageous.

Interested candidates can click apply for more information.

** We regret to inform that only shortlisted candidates will be notified. **

We respect your privacy and all communication will be treated with confidentiality. If you wish to know more about this position or explore other roles, please prepare your updated profile and get in touch with our consultants.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012.

Rallonza Bernice Mae Nocum | EA License No. 02C3423 Personnel | Registration No. R1442141

Role Summary

To be responsible for leading and developing the team while expanding Sophos' presence and growth in the region. The Regional Senior Director Sales ASEAN, Greater China & Korea will be responsible for developing strategies and plans plus managing the go-to-market priorities and operational execution toward scale and continuous growth including the implementation of systems, processes, and sales disciplines, as well as the hiring demands, and retaining the brightest and best personnel. This senior leadership position leads and facilitates strong cross-functional collaboration across all areas of how Sophos goes to market and delivers outcomes for customers and partners.

What You Will Do

• Ensure a clearly defined process and methodology exists within the sales organization, with accountability for
• forecasting and delivery, along with managing the appropriate visibility into the sales pipeline
• Build a strong relationship with the sales team that creates a bond in the team and a commitment to “win” in the market
• Lead the sales team to acquire new and significant customers and partners across the region
• Lead the team to develop, implement and execute a sound strategic plan designed to achieve the growth goals
• Oversee the development and implementation of partner programs to facilitate accelerated growth and profitability
• Rapidly gain acceptance within the client’s major customers and partners as a strong, professional manager who can provide clear leadership for the business in the region
• Represent Sophos externally, taking opportunities to inform and educate both the market and industry through platform speaking, seminars press briefings etc., and spearhead local marketing programs consistent with overall corporate objectives
• Lead the development and execution of account strategies in ASEAN. Install a discipline in the team where this becomes second nature
• Engage with clients and partners, build relationships at senior and executive level
• Deploy methodologies and rigor for client engagement surveys, employee certification and training, and brand awareness
• Establish and develop broad, high-value key client and partner executive relationships
• Constructively pursue the leading sales and sales engineering talent in the region who are going to be high performers and being able to meet financial objectives in a short space of time
• Drive employee satisfaction by leveraging key talent development tools, employee surveys, and compensation and rewards systems. Develop a plan to manage turnover at all levels
• Ensure corporate infrastructure is in place to support growth and local/global initiatives
• Develop and execute local strategic initiatives to achieve region objectives aligned with global initiatives
• In accordance with corporate guidelines, establish appropriate local policies and practices
• Maintain appropriate reporting systems to participate in meetings and business reviews
• Represent the region internally and with the global executive and cross-functional business units

What You Will Bring

• Willingness to extensive travel within the region
• Reports to RVP APJ
• Direct reports: Regional leader Malaysia, Singapore, Thailand, Country Lead Philippines, Country Lead Indonesia, Sales teams in Vietnam, Korea, Taiwan and Hong Kong

Essential Experience

• An applicable and progressive track record of 10+ years in sales and channel management for mid-market and enterprise technology products
• Proven experience in blue chip/world-class players in the security software space
• Strong experience in scaling a business in a period of high growth
• Proven and substantial achievement in leading a successful sales organization within a Mid-cap or Enterprise software company
• Track record of success leading sales teams across ASEAN with a similar span and coverage model to what we have today in Sophos i.e., country managers in the larger countries (with their sales teams of 3-6 or more reporting to them in SGP, MT, PH and 1-3 people in the other countries)
• Achievement of success in growing revenues above-market growth
• Experience with managing a channel organisation and building Partners & Alliances within an organisation.
• Strong hands-on experience in Singapore, the Philippines, Malaysia
• Greater China track record preferred (Hong Kong and Taiwan)

Desirable Experience

• Revenue responsibility north of $35m
• Successfully having helped the ASEAN region to grow from first line managers to second line managers
• Proven track record of attracting customers from SMB filed

Essential Skills & Abilities

• Ability to transcend cultural and geographic differences to ensure a cohesive approach
• Strong and recent relationships with decision makers (both customer and partner) in the ASEAN/GC Region
• To enable both a strategic sale and an operational short-term result
• Familiar and well networked with the 2-tier channels (distribution, resellers), MSP’s and SI’s across our ASEAN/GC countries
• Strong business acumen and demonstrated experience in providing strategic contributions to business results
• Ability to context switch quickly and effectively, jumping between topics and domains without losing context
• Ability to change perspective and level of detail quickly and smoothly from long-term company strategy to tactical details of a local design decision
• To challenge the team/organization while holding them accountable for their commitments
• Strong cultural competencies, global business knowledge, and cross-cultural resourcefulness and agility
• Hands-on and entrepreneurial style
• Exceptional communication skills including written and spoken; strong public speaking talent

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Mountain View, Los Angeles, New York, London, Paris, Berlin, Dubai, Mumbai, Singapore, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

The e-Commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-Commerce experience to our users. Our product engineering team is responsible for building an e-Commerce ecosystem that is innovative, secure and intuitive for our users. We are looking for passionate and talented people to join us as we drive the future of e-Commerce here at TikTok.

Our software engineers for product infrastructure role combine software and systems engineering disciplines to run high-performance, large-scale distributed infrastructure. This means you will be deeply involved in the developmental lifecycle of critical software services, collaborating closely with product engineers to combine software code and systems knowledge to ensure that TikTok e-Commerce's services are reliable, fault-tolerant, efficiently scalable and cost-effective. You will also be leveraging your software engineering expertise to develop software platforms and tools to optimise the operational and engineering efficiencies of complex systems at scale, with particular focus on improving the systems' observability, performance and maintainability.

In this role, you will:

1. Building and managing the Global SRE team, including team recruitment, new talent training, system operation/maintenance/coordination and team culture building.

2. Improve the cross-team/time zone/regional cooperation mechanism, and provide SRE solutions in line with actual business scenarios based on business orientation.

3. Responsible for SRE team arrangement and project management, guiding basic SRE work to be more effective, and improving the overall SRE efficiency.

4. Develop process specifications and plans for compliant access, configuration, disaster recovery and fault handling of critical paths of overseas SRE services.

5. Responsible for continuously improving the core SRE capabilities of Global E-commerce SRE in efficiency, cost, quality, security, etc.

6. Develop automation, data visualization and automated monitoring processes to facilitate the optimization of the TikTok e-Commerce platform infrastructure.

7. Drive the design and engineering of tools, as well as platform solutions, to optimize product engineering and operation efficiencies.

8. Manage oncall processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

9. Oversee the acquisition and development of software systems in organisational units.

10. Monitor the results and quality of the different software solutions and projects implemented in the organisation.

11. Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.

Qualifications

1. Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline and good English communication skills.

2. Familiar with SRE related processes, understand the development trend of SRE technology in the industry, and have a good ability to build an SRE system, 5 years+ experience in E-commerce industry.

3. Familiar with cloud computing technologies of Amazon Web Services, Google Cloud Platform and other suppliers.

4. Demonstrable experience in one or more programming languages such as Java, C++, Go, or scripting experience in Shell and Python.

5. Expertise in operations, deployment, high availability and quality assurance of large-scale distributed systems, with a strong focus on stability and performance.

6. Possesses a strong sense of responsibility, a proactive team spirit, and a strong ability to comprehensively analyze and solve problems.

Ideal Candidate

- Agile, quick self-learner, highly self-motivated with strong sense of product ownership and creative problem solver.

- Operational experience running a 24x7 production infrastructure at scale.

- Ability to lead independent research to solve complex technical problems.

- Empathetic and results-oriented leader and mentor.

- Good collaborator and team player, comfortable working in a fast moving, culturally diverse and globally distributed team environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Description

We are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Care Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAY!

Responsibilities:

• Provide coaching and training to the team members
• Conduct regular transaction monitoring and call reviews
• Ensure that training and development plans are in place
• Manage fair and consistent application of performance management and disciplinary measures
• Work across departments to improve business processes and enhance efficiency
• Deliver operational results
• Generate reports to clients
• Prepare monthly business review
• Other ad hoc duties as assigned

Requirements:

• Minimum 2 year(s) of relevant experience supervisory role, preferably in a contact centre or customer service environment
• Tech savvy and has good knowledge of Microsoft Office
• Possess good interpersonal and communication skills, creativity and problem-solving skills
• Able to motivate team to achieve business targets
• Good leadership and people management skills

We offer competitive compensation, ongoing training, and a supportive work environment.

If you’re enthusiastic, eager to learn, and ready to make a positive impact on our customers, we want to hear from you! Join our team and be part of an exciting customer care experience.

Interested candidates may WhatsApp us at 6015 6788 or email us at [email protected]

About the Team

With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local services platform for users and partners.

In Local Services, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative.

At the same time, Local Services creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Based in Singapore, we are on the lookout for a Travel Partner Operation Lead who can drive growth and lead our travel industry partnerships. TikTok's local services partnerships are a critical means of accelerating the platform's service offerings to users and merchants. As the Travel Solutions Lead, you will play a pivotal role in leading your team, working with top travel services partners to further enhance TikTok's service offerings.

Responsibilities

- Lead and manage a team of Industry Managers focused on the travel sector, driving business growth and service excellence.

- Act as a strategic leader, developing and implementing initiatives that elevate TikTok's travel partnership offerings.

- Work cross-functionally with various verticals and teams to drive revenue, increase collaboration, and deepen partnerships.

- Drive product and partner adoption, providing ongoing education about new and existing TikTok products, particularly those that leverage advanced technology.

- Develop and implement scalable processes to enhance market activities and communication strategies.

- Represent TikTok in high-level meetings with travel industry leaders and key stakeholders, demonstrating the highest level of integrity and professionalism.

Minimum Qualifications

- Experienced in client-facing roles, with a focus on team leadership and partner management in the travel or technology industry.

- Proven experience leading cross-functional teams, both within the organization and with external travel industry partners.

- Strong track record of successfully presenting to diverse audiences, including senior executives.

- Demonstrated ability to lead significant projects and drive business growth.

- Proficiency in negotiation and strong analytical skills.

Preferred Qualifications

- Experience working in a global team environment.

- Strong product acumen with the ability to influence and contribute to product strategy.

The Market Access Oncology Care Lead, Intercontinental reports to the Market Access TA Director, Intercon. This person will serve as a strategic partner to relevant TA, as well as relevant global, Intercon and affiliate stakeholders across functions for market access. They will provide meaningful, strategic guidance and support to affiliates across respective TA and region to ensure the development and execution of high impact strategies that optimize and accelerate pricing, reimbursement, and access.

Responsibilities include:

The Market Access Oncology Care Lead, Intercontinental will need to work independently to support region’s affiliates in the localization of Integrated access strategies and strategic pricing approaches for the specific TA portfolio to identify key access opportunities and challenges to enable growth.

They also work in partnership with the Regional Market Access Director, Area cross functional and Affiliate teams to prioritize identified business opportunities and implement appropriate execution plans to maximize affiliates’ ambitions.

This person will work closely with their commercial, medical, and regulatory counterparts to stay aligned with overall 1-7-5 plans.

Specific Responsibilities:

· Facilitate and support affiliates within geographic region for insight gathering for specific TA matters to subsidized affiliates ‘strategy

· Provide market access strategy support and advice for product launches and identification of opportunities for portfolio optimization and growth.

· Supports affiliate in developing appropriate access strategies, including HTA submissions, and value messaging and models for alternative access pathways

• Works closely with critical internal functions (Global/Area/Affiliate Commercial, HEOR, EA, Legal, Medical Affairs, Regulatory Affairs), to localize, advise, align and refine Integrated Access Strategies to optimize pricing, reimbursement and access, including representing the MA Intercon viewpoint at VATs, ICTs, Franchise and other meetings.
• Support and review PLN and LRP assumptions, as well as support the implementation of MA initiatives related to affiliate's prioritized ambitions identified in PLN or LRP

· Maintain an appropriate communication flow with regional counterparts to maximize opportunities across Intercon.

· Share best practices and learnings across markets/regions to inspire innovative solutions; and encourages effective ways of working to ensure fast access for patients and maximize value for AbbVie’s assets.

Qualifications

Required:

• At least 5 years of progressive experience in Pricing and Market Access, ideally at a global, area or large affiliate level
• BA/BS in pharmacy, economics, life sciences or comparable equivalent experience

· Understanding of regulatory agency requirements / policies that govern market approval, and the impact on reimbursement decisions

• Strong cross-functional leadership, influencing, critical thinking, and analytical skills to work with a variety of groups and stakeholders.
• Ability to navigate a complex matrix environment and to be able to influence without authority.

· Willing to work across a range of products, in pipeline, near market and on market in a variety of therapeutic areas, as needs dictate.

· Ability to work under conditions of uncertainty in an evolving environment

• Communicate effectively both in written and verbal format to engage and inspire others.

Preferred:

• MBA, MS, Pharm D, or other advanced degree preferred.
• Knowledge of pricing regulations, pricing governance in key global markets, standard operating procedures, and the business of healthcare in key markets
• Experience across multiple therapeutic areas is highly desirable
• Have deep understanding of healthcare systems, as well as HTA requirements in the region

Mandatory Skills

Job Description:

• Strong skills in Java, SpringBoot, Microservice, DevOps tools, SDLC framework.
• Security tools development experience especially in ForgeRock or PingIdentity is added advantage.
• Experience in AWS, PCF, OCP
• Responsible for application design, enhancements and overall end-to-end functionality. Responsible for overall quality, stability and performance of the system.
• Transform requirements into architecture and blueprint for the solution being created. Conversion that is based on several factors: previous, successful design patterns, reference architectures and enterprise architecture guidance.
• Provide technology perspective to business to help guide roadmap and prioritization by keeping abreast with industry trends. Where required, help business size the complexity of problem, simplify and define MVP.
• Ensure that the solution architecture aligns with the roadmaps established by the enterprise architecture, and that it adheres to the enterprise architecture principles.
• Be a consumer and contributor to architecture collateral. The patterns and guidance developed should be reusable in a broader enterprise architecture context.
• Document and manage how multiple applications are poised to work together. Involves defining the interaction between application packages, databases, and middleware systems in terms of functional coverage.
• Collaborate with other development lead, developers, business analysts and test leads to develop and perform relevant testing
• Adhere to high-quality development principles while delivering solutions on-time
• Analyze user requirements, design/development of software packages and release deployments
• Prepare and document release notes, enhancements checklists, project documentations etc
• Analyse and resolve technical and application problems
• Required Experience
• 5-6 years’ experience as a Technical Lead / Developer
• Having hands-on experience in deployment and implementation.
• Good to have prior Banking / Financial institution environment experiences
• Good communication skills both written and oral
• Able to drive/recommend solutions to extended technology teams.
• Self-starter with good crisis management skills.
• Able to lead and facilitate meetings, to lead the technical team in driving investigation of incidents and corrective actions follow-ups
• Capable to handle multiple concurrent initiatives.
• Proactive and able to work under pressure.

• Basic Salary UP$5000 + Allowances

• Working hour: 8:15am – 5:30pm (Mon - Fri)

• Company located at Joo Koon

• Company transport provided at Jurong East MRT

• AWS + Variable Bonus + Excellent Welfare

• Well Established US MNC Manufacturing Company

Job Scope

• Develop new businesses in ASEAN and Oceania regions
• Control the operation on supply and sales operation in ASEAN and Oceania regions
• Survey market for opportunities for sales expansion
• Derive and achieve sales budget
• Grasp market information for sales strategy setting

Requirement

• Diploma / Degree in relevant discipline
• 2 - 4 years of relevant working experience in Electronics (semiconductors) / Infra-structure Industry is an advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Position : Regional Sales Manager (Manufacturing - Electrical Wiring Devices/ Electrical Industry) - Up to $10k
• Location : Joo Seng Road (Nearest MRT: Tai Seng MRT - 13 minute walk)
• Working hours : 5 days a week - Monday to Friday | 8.30am - 5.30pm
• Salary (commensurate with experience) : Basic up to $10,000 + Annual Leave
• Duration : Permanent
• Industry : Leading manufacturer of utility and electrical solutions

Main Responsibilities:

• Focused on the High Tech and clean/renewable energy OEM market, semiconductor and healthcare sectors.
• Work in conjunction with the Head of APAC to develop and maximize all opportunities for the company in the region/markets sectors.
• Identify, evaluate and develop relationships with key end users and business partners who will contribute to the overall success of the industry segment strategy in the region
• Manage all projects in the region for the company brands and ensure all projects are coordinated and followed up with the relevant end users, EPC contractors, OEM contract manufacturers and distributors within the territory.
• Maintain and develop route to market for brands via channel distribution, EPC contractors and OEM’s.
• Provide training and support to end users, EPC contractors and distributors within the territory to sustain and develop their knowledge of our brands including any in house training that may be required.
• Gather and communicate market trend and strategies in the territory.
• Liaise with sales personnel and businesses in other regions as and when required.
• Inform the product, management and; technical team on various requirements within the range of product/system including and not restricted to competitor activity, market demands and requirement and any potential installation changes as issued by end users.

Requirements:

• Bachelor's degree preferably engineering; with specialization in Sales and Marketing or equivalent experience within a similar role.
• Minimum of 5 years of experience in sales management within the electrical industry, with a focus on Electrical Wiring Devices preferred.
• Regional experience in Asia is necessary.
• Familiarity with the Asian market dynamics and customer preferences in the electrical sector.
• Experience in Structured Cabling sales is an advantage but not mandatory.
• Problem Solving: Identifies and resolves problems in a timely manner.

Email to: [email protected] or call me at: 6398 5689 for more information.

Like us on Facebook or Instagram (For Career tips and Job vacancies): www.facebook.com/search.personnel / https://www.instagram.com/search.personnel

Join us on Linkedin: www.linkedin.com/company/search-personnel-pte-ltd

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Our client, a state-owned company within the commodities sector with over S$2 billion in operating revenue, is seeking for a Regional Human Resources Business Partner (HRBP).

Reporting to the Chief Operating Officer, the Regional HRBP will be responsible for overseeing the regional HR functions which includes talent acquisition, performance management, compensation and benefits and streamlining HR operations. The Regional HRBP will also participate in networking events to identify potential talent for recruitment purposes.

Successful candidates can expect to work in a reputable organization with the opportunity to establish the regional HR department.

REQUIREMENTS:

• Possess at least a Degree in Human Resources or equivalent
• At least 12 years of working experience in HR function with at least 3 years within Metal Trading industry with relevant connections
• Candidates with prior work experience in building up a team will be advantageous
• Fluent Mandarin is required to communicate to Chinese counterparts

Interested applicants kindly use the apply button or send in your application in MS word format to Kelvin.Tan at/onyxrecuit.com.sg (R22111268| EA: 18C9213)

*We regret that due to potential volume of responses, not all applicants be contacted.

JOB OVERVIEW

The Regional Head of Operations – APAC (Health ) determines the long-term strategic goals for Operations in the APAC region for Health. The incumbent shall ensure business growth through directing and managing flow of operational activities to ensure these are delivered in accordance with the organization’s strategy.

This role has responsibility to plan and direct the operational performance, in conjunction with the functional Heads of, for all departments administering Health in the region. Responsibility will include strategy delivery, transformation, data, governance and control with full alignment with each department global head across Claims Management, Policy Management/After Sales Services, Medical/Care Centre, Data Analytics & Reporting and Operations Support.

The incumbent will report to the AP Health COO and be a member of the Health Global Operations Leadership team.

RESPONSIBILITIES

Responsibilities will include, but are not limited to, the following:

1. Strategy formulation & Implementation

• Contribute to the development and refinement of AP Health Operations’ vision and strategy
• Support and Implement the AP Health Operations Strategic objectives across the APAC locations
• Support the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long-term profitability and returns to its shareholders
• The incumbent’s responsibility includes all countries in the region with the Heads of Operations of these countries/entities reporting directly to the Regional Head of Operations – APAC (Health )
• Liaise with other executive heads on the implementation of the company’s strategic and operational plans
• Develop, review, and report on the operations regional strategy, ensuring the strategic objectives are well understood and executed by the heads of department
• Project Management – plan, organize, and manage resources to bring about the successful completion of specific project goals and objectives.
• Deliver all aspects of Departmental Management including: Quality Hires and Training needs / Personal Development / Performance Monitoring / Team Building

2. Management of the overall Operations function:

• Ensure that the operations functions of the company are aligned with AGCS to run effectively and efficiently so that each operational division performs in terms with their strategic plan, developmental plan and operational plan objectives
• Maintain the administration, budgeting, monitoring, reporting, communication and liaison on all company affairs at a level acceptable to senior management
• Implement, maintain and manage an effective system of controls throughout the company, covering non-financial as well as financial controls;
• Ensure that operating objectives and standards of performance are owned by management as well as employees;
• Ensure that appropriate standards of conduct are established and complied with.
• Contribute to the yearly budget cycle in alignment with the Health COO approval and prudently manages resources within those budget guidelines according to company policy and within AGCS ethical corporate governance guidelines
• Management, monitoring, reporting and communication in regard to financial and physical resources, administration and budgeting of operations
• Analyse customer data and trends to develop scalable and flexible best practice solutions for client interaction and services across all locations
• Maintain and develop organizational culture, values and reputation in its markets and with all staff, customers, partners and official bodies.

3. People management

• Build and lead an effective and cohesive management team
• In consultation with HR implement effective succession planning, people management, development, recruitment, and retention strategies for the division
• Align the performance with all heads of department within the division
• Ensure proper execution of performance management system
• Promotion of employment equity and transformation

MINIMUM REQUIREMENTS

To be successful in this position you will need to have the following skills/ experience:

• Bachelor’s Degree in any discipline; masters preferred

• Minimum 10 years extensive and relevant experience in management within the health insurance industry

• Legally permitted to work in the country of operations.

• Ability to carry out strategic communication internally and externally.

• Fluency in MS Office (Excel, Word, Outlook, PowerPoint) and general internet navigation and research skills

BEHAVIOURAL REQUIREMENTS

• Demonstrate strong leadership and managerial skills and experience, with a hands-on approach; A penchant for being proactive

• Extensive knowledge of the industry and ability to manage a large operation

• Strong communication, attention to detail, time management and leadership skills.

• Ability to work independently and maintain focus under pressure.

• Excellent in strategic planning and execution, ability to manage multiple projects simultaneously.

• Knowledge of contracting, negotiating and change management.

• Work requires professional written and verbal communication and interpersonal skills.

• Ability to motivate teams to produce quality materials within tight time frames and simultaneously.

BEHAVIOURAL COMPETENCIES

Customer & Market Excellence:

• Strive for excellence at every touch point with the customer
• Foster state-of-art technical/operational knowledge and strive for continuous simplification
• Be the benchmark

Collaborative Leadership:

• Empower the team and provide purpose and direction
• Develop people, provide feedback and care to employee wellbeing
• Collaborate and exchange best practice.

Entrepreneurship:

• Act on opportunities, anticipate trends, take risk, and promote a culture that allows for honest failure
• Take ownership and responsibility
• Embrace innovation and a culture that allows to make decisions without fear of retribution.

Trust:

• Act with integrity, honor commitments, tell the truth
• Foster diversity and inclusiveness
• Act transparently and promote corporate social responsibility.

REPORTING LINE

The position reports functionally to the Head of Health Asia, AGCS. The position also requires to coordinate closely across the board and with various entities internally and externally

JOB DESCRIPTION

This role is to manage the commercial operations of the company’s business in the Southeast Asia/Oceania territory through direct sales and the agent’s and distributor’s sales force as well as to implement the strategy of the company.

Based in Southeast Asia, the Regional Sales Manager will work closely with the General Manager based in Singapore and the Customer Service team. The key responsibility is to drive profitable growth, commercial and technical excellence, and to deliver the sales budget of the personal care and pharmaceutical ingredients and directly manage the agents and distributors in the Southeast Asia/Oceania territory.

The position reports to the General Manager.

Responsibilities

• Manage and supervise the agents and distributors business in the Southeast Asia/Oceania territory.

• To develop, implement, and follow up on the progress of the personal care and/or pharmaceutical business, key projects, and action plans to achieve the sales budget, and objectives in close coordination with the regional technical support, the marketing team, and customer service.

• Prepare annual budget for the Asia Pacific territory and analyze the markets and trends on a quarterly basis.

• Deliver the set objectives.

• Update market information and work with the agents and distributors to identify growth opportunities.

• Monitor competitive activities in the Asia Pacific

• Promote innovation and strategic products, organize seminars, and participate in trade shows.

• Liaise with the academic community.

• Ensure all relevant parties receive complete information on customers and their specific requirements, non-conformance, regulatory affairs, complaints, and market trends in the Asia Pacific territory.

• Achieving Revenue and quantity target for the Year and setup the targets for the coming year.

• Access the revenue performance of the business in Asia Pacific region on monthly basis and take steps to make up for shortfall versus plan.

• Every year prepare a detailed strategy for Asia Pacific region for Pharmaceutical and Cosmetics and review its progress time to time with distributors and implement action plan for the coming month.

• Prepare the annual forecast (Revenue and quantity) for the coming year and submit it to the GM.

• Breakdown the annual forecast monthly and follow the sales and achieve monthly and annual target.

• Develop good and long-term relations with Technical and commercial team of customers and invite them to visit Gattefosse Technical facility to demonstrate our capabilities and to generate key joint development projects.

Qualification

• Technical degree i.e., Chemical Engineering or Pharmacy. Candidate with an MBA or PhD in the related fields would be an added advantage.

• Minimum 8 years of commercial and technical experience in the cosmetics and/or pharmaceutical industries

• Strong command of the English language; knowledge of one or more regional language is a plus, preferably Korean.

• Good communication and interpersonal skills. Accustomed to interacting with various levels of management and customers.

• Self-motivated, dynamic, collaborative personality, and a successful track record of sales management, and managing customers project and formulation development in a matrix environment.

• Frequent travel within the Asia territory is a must, and occasional travel to the regional office and the corporate office.

The Regional Strategic Planning (“RSP”) team leads the development, planning and execution of strategic initiatives and new business ventures for Eastspring Investments. RSP works closely with the executive management members (“EMC”) and builds strong partnerships with all major functions and senior leaders in local business units (“LBUs”) within the organisation to drive strategic planning, projects coordination and strategic-related agenda.

KEY ACCOUNTABILITIES

• Initiate / manage / lead detailed analysis (including feasibility studies, opportunity assessment, business review and business planning) to support the development of regional / market-specific strategies that align with the broader organisational strategy.
• Coordinate the execution of strategic initiatives including market expansion, joint ventures, new partnerships, mergers and acquisitions.
• Support regional strategic planning including drafting of board and management materials on strategy / project update, business reviews and organisational business performance scorecards.
• Monitor and provide timely updates on latest market developments and competitive landscape including market trends, corporate transactions (e.g., M&A, strategic partnerships) and competitors’ quarterly business performance results.

EXPERIENCE / QUALIFICATIONS

• University graduate with specialisation in Finance, Accountancy or any Business disciplines. Graduates from other disciplines will be considered if they have the relevant industry experience. MBA / CFA is a plus.
• 5-7 years’ of asset management related domain experience.
• Prior experience in Big-4 advisory services, management consulting or in-house corporate strategy preferred.

KNOWLEDGE AND SKILLS

• Strong strategic and analytical skills. Able to independently conduct detailed market, competitive, financial analysis and synthesise key insights for senior management. Financial modelling experience is a plus.
• Hands-on experience in planning, coordinating and managing cross-functional projects. Able to coordinate among various stakeholders and drive project progress.
• Excellent written and oral communication skills in English and Mandarin. Able to convey clear information and recommendations to senior stakeholders.
• Self-motivated and possesses high level of confidence in interacting with senior management.
• Willing to travel, if required.

Our client is a premium merchandise solutions provider focused on point-of-sale materials and equipment. They are specialize in customized OEM premiums , corporate gifts, procurement web portal, and point-of-sale merchandise for major multinational companies.

• Ensure accurate and timely reports, forecasts, and variance analysis, providing monthly, quarterly, and ad hoc updates.
• Partner with departments to address challenges, implement changes, and support business goals with data-driven insights.
• Explore opportunities, develop plans, and assist with business cases and cash flow forecasts for strategic decision-making.
• Prepare strategic reports and presentations for senior leadership, including cash flow statements, consolidated financials, and profit and loss projections.
• Review subsidiary accounts to ensure alignment with group objectives, identifying and addressing potential risks.

Requirements:

• Diploma and above
• At least 2 years of Regional Accounts Management and Financial Modelling Analysis experience.
• Proficient in MS Excel and PowerPoint
• Strong presentation, interpersonal, and multitasking abilities, with a knack for creating strategic documents.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional HR Operations Manager to be part of their HR Team for ongoing transformation projects. They are located in the Central - easily accessible.

Duties of Regional HR Operations Manager:

• Oversee HR systems and Compensation & Benefits operations across 7 Southeast Asian markets, ensuring policy compliance and driving People Experience (PX) projects and initiatives.
• Act as a strategic partner to regional and in-country leaders on employment matters, including performance management, compensation, employee relations, compliance, and reporting.
• Facilitate the Annual Performance and Remuneration review by coordinating closely with PX teams at local, regional, and global levels.
• Manage employee data across HR systems, including onboarding, payroll, benefits, and performance, using SuccessFactors.
• Ensure compliance with local employment regulations and provide guidance on policy updates across the region.
• Work with regional and global PX teams to enhance employee experiences through targeted projects and initiatives.

Requirements:

• Degree in related field
• 6 years of relevent experience with regional exposure
• Experience with Successfactor

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

The Lead Software Engineer/Assistant Manager will be part of the IT Service Management team in SIA's Information Technology Division, focusing on enhancing IT operations efficiency and effectiveness. This role involves managing initiatives to improve service quality and operational resilience, including process improvements and implementing new tools and methodologies. The successful candidate will collaborate with stakeholders to ensure swift recovery from complex incidents, manage disaster recovery, and drive improvements in service availability and operational stability.

Key Responsibilities include:

• Improvement Initiatives: Identify areas for improvement within IT operations through data analysis, stakeholder feedback, and performance metrics. Lead improvement projects, aligning them with business goals and IT strategies. Apply process improvement methodologies like Lean, Six Sigma, or ITIL.
• Process Optimization: Analyse existing IT processes to identify inefficiencies and design streamlined processes to enhance response times, reduce costs, and improve service quality. Ensure effective adoption of new processes.
• Performance Metrics Review and Adoption: Develop and maintain metrics and KPIs to monitor IT operations and improvement initiatives. Provide regular reports to senior management, utilizing data-driven insights for decision-making.
• Stakeholder Engagement: Collaborate with IT leadership, service desk teams, and other stakeholders to address operational challenges. Facilitate workshops and meetings to gather input and drive consensus on improvement initiatives. Foster a culture of continuous improvement.
• Incident Management and Resiliency: Take ownership of critical incidents, ensuring swift resolution and conducting root cause analyses. Proactively prevent defects and eliminate inefficiencies to enhance system resilience.
• ITSM Leadership and Training: Provide ITSM knowledge training to all IT teams, including remote offshore resources. Mentor team members and align ITSM ITIL practices to ensure operational readiness.

Requirements:

• Degree in Information Technology or related fields, with ITIL/Service Integration and Management (SIAM) certification. Additional certifications in ITSM CAS, CAD, or CIS are a bonus. Knowledge and certification in Business Continuity Management (BCM) preferred but not mandatory.
• At least 5 years of relevant experience in IT Operations and IT Service Management, including process improvement. Proven proficiency in Agile methodologies for operations management.
• Hands-on experience with ServiceNow Platform or equivalent ITSM tool is mandatory. Familiarity with network and cloud technologies (e.g., Linux, Wintel, VMware, DevOps) preferred.
• Strong analytical skills, project management skills, and a proven track record of successful improvement initiatives in an IT environment. Proficiency in collaboration tools (e.g., Microsoft Teams, SharePoint, JIRA, Confluence) and monitoring/orchestration platforms (ScienceLogic, Splunk, APM).
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Ability to work on strategic direction initiatives, balance multiple priorities in a fast-paced environment, and oversee operations, including Service Desk, IT Operations Command Centres, Major Incidents Handling, and Chairing Change Advisory Board reviewing teams' readiness for Major change.
• Adaptive, responsive, able to manage dynamic environments effectively, independent, self-motivated, result-driven, and willing to work beyond office hours.

Job Description

• Industry/ Organization Type: Manufacturing (Electronics)
• Position Title: Regional Sales Manager / Sales Manager (Regional)
• Working Location: Orchard
• Working Hours: 5 days (9 AM – 6 PM)
• Salary Package: Basic Salary up to $5,000 + Transport Allowance + Commission + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• In charge of coordinating Franchise and non-Franchise product line Sales in Thailand and Malaysia
• Personally handle Franchise and non-franchise sales in Singapore by arranging meetings with local customers (EMS/OEM) in Singapore, Batam and JB
• Have connections to the correct departments in the OEM/EMS to promote products
• In charge of pushing sales with the customers (OEM/EMS) once the product lines have been designed into the AVL
• Identify new projects and new opportunities with customers in relevant industries
• Explore business opportunities, gather market info and expand product market share
• Cold call and identify new customers to work on
• Any other ad-hoc duties as assigned

APPLY NOW!!!

• Degree in Electrical Engineering or related discipline
• 4-5 years of relevant working experience in the Electronics industry
• Regional management experience is a must
• Able to travel overseas on short notice

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65901 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

• Well Established Company
• Basic $6000 to $7000 + AWS + VB
• Working location: Hougang
• Working hours: Monday to Friday (8:30am to 5:30pm)
• BIPO Human Resource Management System

Job Responsibilities:

The Human Resources Manager is responsible for the whole spectrum of human resources tasks, including recruitment, on-boarding, coaching, performance management, compensation & benefit, employee engagement and compliance initiatives. Be leading a HR/Admin team, you shall act as a business partner to provide quality HR/Admin support to optimise people, structure, policies and processes in line with business’ objectives.

• Manage monthly payroll process as well as salary reviews and bonus payments, ensuring alignment with staff work performance. Ensure compliance and timely submission of monthly CPF and Tax filings for all employees.
• Liaise and correspond with various government and statutory boards for all HR-related issues, including surveys, e-submissions, and employee statistics for government reporting.
• Oversee the full cycle of recruitment activities, lead efforts to hire and onboard new employees for vacant positions, and conduct new employee orientation.
• Lead and facilitate performance management systems for performance appraisals, annual increments, dispute handling, and talent retention
• Manage the employment exit processes and conduct exit interviews to identify the reasons behind employee separations.
• Develop employee relations practices that foster engagement, enhance morale, and provide management direction and counselling regarding policies, and procedures.
• Continuously review HR policies, procedures, and the company handbook to align with the labour legislation and future business needs, while maintaining a competitive pay and benefits structure to enhance productivity and process efficiency.
• Investigate workplace accidents and prepare reports for the insurance carriers.
• Manage the HR/Admin team to provide general support, including supplies, office equipment, and facilities maintenance
• Co-manage the maintenance of office premises maintenance including lease agreement and usage.
• Renew company insurance policies, including business risk coverage, office buildings, and employee wellness programs.
• Perform any other duties assigned by management

Requirements:

• Familiar with and possesses strong knowledge of Employment Act, Singapore Labour Laws and Legislations.
• Experience in handling BIPO Human Resource Management System is preferred
• A team player with good written and verbal communication skills

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Bi-yearly salary review and fast-track career progression
• Full training & support will be provided to you

Responsibilities:

• Perform market research to understand the various industries
• Develop new clients and Maintain existing clients
• Understand clients' recruitment needs as well as provide the necessary advice to clients if required
• Delivery of new positions brought in and communicate closely with the Consultant Team to ensure they understand the position's requirement for sourcing purposes
• Perform negotiation with clients as and when required
• Attend networking sessions as and when required

Requirements:

• Candidates must have at least 2-3 years of corporate service/solutions sales experience
• Candidates with experience in the Recruitment industry will have a distinct advantage
• Candidate must be proficient in the Japanese language to liaise and communicate with Japanese-speaking clients
• Candidates will be required to conduct a high volume of cold-calling to develop new clients
• Candidates who are flexible, adaptable to changes, willing to learn and improve, self-driven, and a team player will have a distinct advantage

To apply, please kindly email your updated resume to [email protected].

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference: https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Chay Yoke Ting Vanessa (Xie Ruoting)
EA Personnel Registration Number: R23115805
EA License No.: 07C5771

☑ Basic + Commission + Attractive Benefits + Incentive trips!

☑ No experience required, willing to learn, driven!

Job Description:

• Handle 360 Cycle Recruitment
• Develop business and bring in new clients for the company.
• Understand well the requirements of the clients for the job position and match suitable candidates to fulfill the client’s needs
• Perform interviews and selection process to recommend potential candidates’ profiles to prospective companies.
• Assist to arrange and coordinate interviews
• Align with the company’s growth plan and meet monthly sales targets

Job Requirements:

• Minimum Diploma in Any Field
• Dynamic, self-motivated individual with a positive work attitude
• Ability to multi-task
• Telemarketing / Customer Service / Sales Experience is added advantage

Interested applicants, kindly send your UPDATED resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Xue Fen
EA Personnel Reg No: R1653801

Key Responsibilities:

Team Leadership and Management:

• Supervise, coach, and mentor a team to meet performance goals.
• Conduct regular one-on-one and team meetings to provide feedback and share updates.

Operational Oversight:

• Monitor daily operations to ensure compliance with company policies, procedures, and SLAs (Service Level Agreements).
• Manage team schedules, attendance, and workload distribution to maintain efficiency.
• Address escalated customer issues, ensuring prompt resolution and satisfaction.

Performance Monitoring and Reporting:

• Track and analyze team performance metrics.
• Prepare and present reports on team performance, identifying areas for improvement and implementing corrective actions as needed.
• Recognize and reward high-performing team members.

Process Improvement:

• Identify opportunities to streamline operations, improve workflows, and enhance customer experience.
• Collaborate with management and cross-functional teams to implement process enhancements.

Customer Focus:

• Ensure the team delivers exceptional service that aligns with company values and customer expectations.
• Actively gather and address customer feedback to continuously improve service quality.

Job summary

This role is ideal for a motivated leader who thrives in a dynamic environment and is passionate about driving team success.

Job Summary:

We are seeking Technical Lead /Production support specialist with over 15+ years of proven experience in banking domain with at least 5-year experience in production support, managing large application across multiple countries.

The ideal candidate should have strong Corporate Transaction Banking knowledge, specialised in Receivables & Payables domain knowledge along with Java frontend and backend Technologies expertise & Oracle Database’s in-depth knowledge to manage complex application in banking environments.

This role requires a deep understanding and knowledge of APAC Country specific direct debits/inward direct credit and ACH channels like G3, CNAPS, MEPS, NACH, BECS, NZ SBI to name a few.

Strong problem solving as well as Analytical skill.

Excellent interpersonal skill, effectively communicate with end users, product team and tech partners.

Technology Skills:

Ø Should have experience in Web Application projects using Struts2, Spring MVC, Hibernate/MyBatis, Spring Boot and EJB.

Ø Must have experience in Frontend technologies such as ReactJS, Angular, NodeJS, Vue.js, HTML, CSS, JavaScript and jQuery.

Ø Should have experience in In-Memory Data Grid (Oracle Coherence) as distributed computing architecture and must know CoHQL.

Ø Should have experience in Java Microservices Architecture (Webservice/REST) frameworks, GraphQL including its data interchange format/definition such as XML, JSON and WSDL.

Ø Familiarity with API authentication mechanisms such as OAuth2, JWT, and Basic Auth.

Ø Should have hands-on experience in IBM MQ, RabbitMQ, TIBCO and Apache Kafka for message and event-driven architectures.

Ø Should have hands-on experience in Spring Batch framework for high volume batch/transaction processing.

Ø Should have excellent experience in Relational Databases (Oracle), functions, procedures and query optimization.

Ø Should have experience in Jasper Reports for creation of dynamic reports.

Ø Should have experience with Adobe LiveCycle for interactive PDF

Ø Good to have experience in Akka/Scala Framework for distributed, and fault tolerant applications.

Ø Good to have experience in enterprise-level application hosting in WebLogic Container.

Ø Should have experience in JUnit, Frameworks like Mockito and Selenium.

Ø Hands-on experience in CI/CD pipelines (GitLab, Bitbucket and Jenkins).

Ø Familiarity with containerization tools such as Docker and Kubernetes is an advantage.

Ø Exposure to python for scripting and automation is plus.

Ø Good to have experience in Unix /Linux Shell Scripting for backend automation.

Ø Good to have experience in ITRS , App Dynamics (v 23.12) , Autosys JIL.

Key Responsibilities:

Ø Provide L2 and L3 application support across multiple countries having 24/7 availability

Ø Troubleshoot and resolve application issues raised by end user, product team as well as tech partners

Ø Provide functional solution for production issues/queries

Ø Proactive problem analysis and resolution for application issues

Ø Perform routine checks of application logs and backups.

Ø Provide support and feedback to other Application Developers as and when required for recurrent application issues.

Ø Maintain and update technical documentation of applications.

Ø Create Knowledge Articles to assist Level 1 application support.

Ø Review and design applications requests and provide recommendations.

Ø Provide training as and when required to apps users of application functionality as well as feature introduces through development releases

Ø Identify opportunities for system improvement within Applications being supported.

Ø Identify opportunities to improve processes for efficiency and security.

Ø Conduct continuity of business (COB) and high availability (HA) of application on regular based on country specific requirement/ regulatory requirement

Ø Arrange for special working as and when required

Ø Able to stay up to date with advancing technology trends within the relevant field.

Ø Working with the QA to create automation tests for the user interfaces as well as backend services.

Ø Writing high quality source code and deliver the application within tight deadline follows the Scrum practice.

Ø Code reviews and assisting team members for technical design and solutions for production fixes.

Ø Collaborate with cross-functional teams to gather requirements and track progress using JIRA for production fixes .

Ø Produce high quality technical scope documents to accurately represent application design and code for production fixes.

Ø Should able to perform impact analysis and changes for enhancement, performance changes, PRB issues and Common Vulnerability Management (CVM).

Ø Work on Proof of concepts (POCs) in new and emerging technologies along with development team

Ø Night shift support on rotational basis for monitoring end of day batches