Job Purpose

This position provides critical support to the Total Rewards team to ensure smooth processing and administering of Ralph Lauren’s Total Rewards programs & initiatives in Singapore & Malaysia.

Key Responsibilities

• Assist in administering compensation and benefits programs for Singapore and Malaysia
• Handle payroll processes for Singapore and Malaysia, ensuring accuracy, timeliness, and compliance with local regulations
• Work with payroll vendor, regional and business partners to process monthly payroll, statutory claims, pension administration, foreign employee tax clearance and annual tax filing
• Responsible for sales commission calculations and incentive consolidation for eligible employees
• Administer employee benefits programs, including health insurance, retirement plans, and other perks specific to Singapore and Malaysia
• Support market research and salary surveys to help benchmark compensation and benefits against industry standards in both countries
• Assist in the annual salary review and bonus processes for both countries
• Perform regular audits of payroll and commission calculations to ensure accuracy and identify discrepancies
• Respond to employee inquiries regarding payroll, benefits, and commission-related matters
• Support implementation of regional & global total rewards initiatives

Requirements

• Degree or Diploma holder in Human Resources or equivalent
• Minimum 4 years of Compensation & Benefits experience in Singapore and Malaysia
• Able to work in dynamic, fast paced environment, preferably in the retail industry
• Good knowledge in labor legislation and local employment practices
• Good interpersonal skills and able to relate with all levels of people
• Well-organized, responsible, efficient, with strong analytical skills
• Detail-minded, independent, adaptive to changes
• Proficiency in Microsoft office application software
  

Job Description :

• Responsible for the running of day-to day operations of the job sites.
• To conduct regular clealiness inspection within the premises.
• To ensure cleaning processes are carried out smoothly to meet quality standard.
• To monitor inventory of cleaning supplies and ensure cleaning equipment are available in working condition at all times.
• To assist site supervisors in recruitment and training of cleaners for jobsites.
• To assist site supervisors plan periodic work schedules for the jobsites.

Requirement :

• Minimum 3 years experience in Cleaning Operations.
• Physically fit and healthy.
• Possess good communication skills and can-do attitude.
• Excellent customer service skills and able to interact well with clients.
• Computer literate.
• Ability to recruit cleaning staff / crew.
• Possess class 3 driving license, van will be provided.

*We regret to inform you that only shortlisted candidates with the relevant experience will be contacted*

Job Responsibilities

• Manage day to day restaurants & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Job Specialisations

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven management experience in the Beauty & F&B industry
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Possess strong knowledge of Beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Key Responsibilities:

• Develop pricing strategies by analyzing market trends and competitor positioning to enhance product accessibility and profitability.
• Create detailed market reports and present insights to leadership teams to guide strategic decision-making.
• Collaborate with internal stakeholders to execute effective market access initiatives.
• Ensure all activities adhere to industry regulations and standards.
• Lead the growth and expansion of the dermatology portfolio within the regional market.
• Drive business development by evaluating market opportunities, identifying potential products, and overseeing product forecasting and pipeline management from pre-launch to post-launch stages.
• Work with Principals, Medical, and Commercial teams to develop product training plans.
• Formulate brand strategies and market penetration plans, track competitive intelligence, and proactively address market changes.
• Analyze research data and customer feedback to stay aligned with market trends and enhance product competitiveness.
• Define and implement strategic marketing plans, execute marketing campaigns, and continuously evaluate their performance and outcomes.
• Set strategic goals, priorities, and action plans for products, sharing them with cross-functional teams to ensure alignment.
• Engage with Key Opinion Leaders (KOLs) for the dermatology product line and collaborate with clinical, sales, and training teams as needed.
• Organize and deliver product training for local and regional distributor sales teams, ensuring they have the scientific knowledge and communication skills needed to meet sales objectives.
• Perform any additional duties as assigned by the company.

Job Specification

• At least 7 years of experience in sales and marketing, with at least 4 years in marketing within the pharmaceutical industry.
• Proficient in data analysis tools and techniques.
• Bachelor's degree or higher.
• Ability to work independently on complex projects while effectively collaborating with cross-functional teams.
• Experience in managing product lifecycles, particularly within the dermatology sector in the region.
• Strong understanding of market access strategies, pricing, and market intelligence.
• Excellent communication skills for engaging with cross-functional teams and stakeholders.

How to Apply

Send your resume and cover letter to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Responsibilities

• Assist the restaurant manager in managing day to day restaurant operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Developing new and innovative processes for more efficient restaurant operations

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Why Join Us?

• Renowned MNC with excellent benefits and 2-3 months of bonuses.
• Clear career progression opportunities.
• Dynamic work environment in the chemical industry.

Key Responsibilities:

• Develop, implement, and maintain QEMS (ISO 9001:2015).
• Lead internal and external audits and certification processes.
• Analyze quality performance trends and drive continuous improvements.
• Manage customer audits, feedback resolution, and corrective actions.
• Oversee supplier/vendor onboarding, audits, and KPI improvements.
• Conduct ISO 9001 training and promote quality awareness.
• Ensure compliance in Warehouse, Drumming, Transport & Yard operations.
• Support change management and contribute to management reviews.

Requirements:

• Diploma/Bachelor’s degree in Quality, Science, or Engineering.
• 3-5 years of quality management experience, preferably in chemicals/logistics.
• ISO 9001:2015 auditor certification is advantageous.
• Strong leadership and problem-solving skills.
• Experience in supplier and customer quality management preferred.

Location:

• Jurong Island (Transport provided).

Apply now to advance your career with a global industry leader!

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800

Responsibilities

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

• Handle full set accounting, including GL tasks.
• Support compliance with internal accounting controls.
• Collect rental arrears from tenants efficiently.
• Assist budgeting and perform variance analysis tasks.
• Submit financial and regulatory reports on time.

Requirements:

• Minimum Degree in Accountancy with at least 6 years of relevant working experience.
• Proficient in Excel and accounting systems – Voyager (Yardi).

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

• Manage partner programs, sales targets, and plans.
• Work with teams to create marketing strategies.
• Develop and guide partner communication toolkits effectively.
• Run campaigns based on consumer preferences research.
• Oversee e-commerce store setup and operations.

Requirements:

• Minimum Degree in Business/Marketing with at least 8 years of relevant working experience.
• Prior working experience partner programs, consumer engagement, social media and eCommerce will be an advantage.

Interested candidates please send in your resume to:

Yvonne Suan Ying Zhen

CEI No: R24122857

Email: [email protected]

EA License No: 99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Description

• Support Relationship Manager in building and maintaining strong relationships with prospects and existing client (mainly Japanese)
• Assist Relationship Manager in performing various transactions in accurate and timely manner during know your client (KYC) process
• Execute trades for clients in all markets with due diligences and care
• Attend to prospects or clients' enquiries promptly by providing accurate information in a professional manner
• Support Relationship Manager on administrative activities

Job Requirement

• Degree in Banking and Finance, Accountancy, Business or equivalent
• Proficient in Japanese (both spoken and written) to liaise with Japanese clients
• Passion in financial market; especially in stocks and shares
• Good inter-personal and communication skills
• Ability to work independently and as a team
• Required to attain CMFAS Modules RES 1A, 5, CM-EIP & CM-SIP certifications within 2 months upon joining

Responsibilities

• Support the Regional Cloud Infrastructure hosting all the Critical Regional Business Solutions.
• Support Cloud Consolidation and Integration to Common Cloud for the Region.
• Plan, Design and Setup adequate Infrastructure for Operation Companies (OPCOs) to connect to Global and Regional Solutions.
• Support various Regional IT Infra projects, with primarily focus on Infrastructure, Elimination of Legacy hosted Infra.
• Support SD-WAN and other Infra Initiatives for the Region.
• Work closely with Global / Regional / Country IT teams to implement & Support Global IT Security Initiatives
• Manage other duties as assigned for Automation of Patch Management (Using Manage Engine), for GSOC, implementing Multi-Factor Authentication (MFA), Zscaler, Rapid 7 (Vulnerability Management), Trend Micro EDR and Others.
• Supporting initiatives advised by Global Security Audit (GSA) teams, resulting in overall improvement of IT Security Posture for the region.
• Assist in Documentation of IT Section Policies.
• Regular PDCA and follow up with Countries, to ensure adherence for the above Initiatives.

Requirements & Qualifications

• Bachelor’s degree in IT or related field preferred
• Minimum 5 to 7 years In-Depth experience in Handling IT Infrastructure & IT Security.
• Business driven with a Strong understanding of Prevalent / Current IT infrastructure and IT Security Solutions.
• Infrastructure Management and IT Security Skills.
• Cloud Solution Skills with a must have experience to handle a regional Cloud Setup using AZURE.
• Understanding of relevant technology requirements required to handle the responsibilities mentioned above.
• Strong Project Management Skills.
• Proven strength in strategic and conceptual thinking and design, implementation, and execution of strategies.
• Strong problem-solving and Co-ordination skills.
• Strong Vendor Management Skills.
• Good verbal and written communication skills.
• Proficient in Microsoft O365 Tools (Word, Excel, PPT and Others)
• Business travelling may be required for this position.

Interested applicants, please Email , and look for

Jensen Fang Lifa

[email protected]

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

Scope:

• Lead in overall management of space allocation to ensure that all vessels’ space utilization both headhaul and backhaul is at an optimal target level to maximize profit of trade services
• Liaise with agents, internal and external stakeholders on all tactical/strategic matters, including new services, services reshuffle, vessels’ redeployment plan, phasing in/out option and port change / omissions
• Maintain Trade Services Catalogue and preparation of lifting reports
• Monitor space utilization for transshipment cargoes
• Review agents’ performance on space utilization efficiency
• Optimize cargo management to ensure P&L optimization
• Lead efforts to implement solutions to address cargo imbalances, optimizing container allocation and improving vessel profile for optimal yield
• Lead response efforts during operational disruptions and develop contingency plans for cargo recoveries and minimize the impact on cargo flow
• Leading and managing the Cargo Flow Management Team.
• Act as deputy Trade Manager during his/her absence as and when required.
• Mentoring CFMT team with both hard and soft skills (Trade Knowledge, Communication skills, Flexibility)
• Collaborates with Trade Manager and cross-functional teams to align cargo flow operations with company’s strategic goals

Requirements

• Minimum 5 years of experience within similar role
• Outspoken, strong communication skills to take decisive actions in a fast pace environment
• Adaptable to the dynamic landscape of cargo flow taking a proactive approach in anticipating and resolving operational challenges effectively

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Job Scope:

• Manage the regional partner's program, including planning annual sales targets, promotions, marketing plans and partner conferences.
• Work closely with the commercial team to develop and execute the in-country marketing plan (sell-in/sell-out, branding, stocking promotion, etc)
• Develop consumer communication toolkits and deploy/guide partners for execution
• Implement lead generation activity at all stages of the consumer buying journey to deliver a seamless online experience through multivariate testing
• Responsibile for e-Commerce store set up and sale

Requirements:

• Degree in Marketing and/or Business
• Proven track record in partner programs, consumer engagement, social media and e- Commerce
• Demonstrate experience developing multiple distribution channels and agency management

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Scope:

• Manage the regional partner's program, including planning annual sales targets, promotions, marketing plans and partner conferences.
• Work closely with the commercial team to develop and execute the in-country marketing plan (sell-in/sell-out, branding, stocking promotion, etc)
• Develop consumer communication toolkits and deploy/guide partners for execution
• Implement lead generation activity at all stages of the consumer buying journey to deliver a seamless online experience through multivariate testing
• Responsibile for e-Commerce store set up and sale

Requirements:

• Degree in Marketing and/or Business
• Proven track record in partner programs, consumer engagement, social media and e- Commerce
• Demonstrate experience developing multiple distribution channels and agency management

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Job Responsibilities:

• Oversee full spectrum of Group consolidation for statutory, taxation and management reporting in compliance with SGX requirements.
• Overall in charge of preparation and analysis of group financial and management reports, cashflow, quarterly reports, budgetary control, treasury and SGX announcements.
• Co-ordinate and liaising with external and internal auditors for annual audit including preparation of financial statements.
• Liaising with tax agents on Group’s transfer pricing and tax computation.
• Recommend management action pertaining to acquisitions, merger, IPO, investment and divestment of business, effective cost of capital and international financial strategies.
• As Sustainability Officer and ensure compliance with Singapore Exchange (SGX) sustainability regulations and standards while preparing sustainability reports for internal and external stakeholders.

Requirements:

• CA with at least 5 years relevant work experience and preferably with good exposure to international business environment
• Familiar with SGX requirements
• Strong communication skills and experience to deal with people at all levels.
• Sound technical accounting knowledge and ability to enhance the Group’s accounting policies and procedures

• Plan and coordinate resources for daily inbound / outbound warehouse operation
• Manage both the warehouse and shipping operation to ensure efficient and timely operation of the distribution
• Maintain customer service and safety work environment
• Ensure shelving storage management
• Manage inventory accuracy through monitoring of daily warehouse activities, cycle counts, stock takes and audit of same to verify results
• Promote continuous improvement by adopting some Toyota Japanese production system concept such as Kaizen, Genchi Genbutsu and etc to develop and implement warehouse operation process/workflow to optimize efficiently
• Responsible for control of costs, budget and vendors including negotiate rates
• Monitor and analyze operation KPIs and submit daily/weekly/monthly reports.
• Recruit and train of warehouse and shipping personnel

REQUIREMENTS:

• Minimum Degree holder in any discipline
• At least 3 years supervisory experience
• Willing to do hands on, operation oriented.
• Strong analytical ability and sensitive to numbers figures and time.

Interested candidates please send in your resume to:

Topaz Liang Huimin (CEI No. R1104500), email to: [email protected]

EA License No: 99C4599

Roles & Responsibilities

The General Manager (GM) is responsible for the overall operation, management, and profitability of the restaurant. They lead the team to deliver exceptional customer experiences, maintain operational excellence, and achieve financial goals. The GM ensures that all activities align with the restaurant's vision, standards, and objectives.

Key Responsibilities

1. Operational Management

• Oversee daily operations, ensuring smooth service delivery and adherence to restaurant standards.
• Monitor food quality, hygiene, and customer service standards.
• Ensure compliance with local regulations, including health, safety, and licensing requirements.
• Develop and maintain operating policies and procedures.

2. Team Leadership and Development

• Recruit, train, and manage staff, including Front of House (FOH) and Back of House (BOH) teams.
• Foster a positive work environment, promoting teamwork and staff engagement.
• Conduct regular performance evaluations and provide constructive feedback.
• Address staff concerns and resolve conflicts effectively.

3. Financial Management

• Prepare and manage budgets, including monitoring costs and revenue streams.
• Analyze sales reports and develop strategies to achieve financial targets.
• Oversee inventory management, including ordering and cost control.
• Implement initiatives to increase profitability, such as upselling and promotions.

4. Customer Experience

• Ensure outstanding customer service to enhance guest satisfaction.
• Address customer complaints and resolve issues promptly and professionally.
• Gather and act on customer feedback to improve service quality.

5. Marketing and Business Development

• Collaborate with the marketing team to develop promotional campaigns and special events.
• Build and maintain relationships with customers, suppliers, and partners.
• Identify and implement strategies to attract and retain customers.

6. Reporting and Administration

• Generate and analyze operational and financial reports.
• Ensure proper documentation, including staff schedules, incident reports, and regulatory compliance records.
• Communicate effectively with stakeholders, including ownership and management teams.

Key Qualifications

Education and Experience

• Bachelor's degree in hospitality management, business, or a related field (preferred).
• Minimum of 3 years of experience in restaurant management, with at least 2 years in a General Manager role.

Skills and Competencies

• Strong leadership and team-building skills.
• Excellent problem-solving and decision-making abilities.
• In-depth knowledge of restaurant operations, food safety, and customer service standards.
• Financial acumen, with experience managing budgets and analyzing reports.
• Proficient in POS systems and basic office software.
• Exceptional communication and interpersonal skills.

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Location
Hospital, Jurong East

Salary
$5,000

Duration
17 Mar 2025 to 16 Sep 2025

Working Hours
Mon to Fri, office hours

Job Scope

The incumbent will be responsible to support the CEO in driving strategic planning for transformational initiatives: people transformation, health academy transformation, care model transformation, and innovation transformation. The roles include, strategic planning, facilitating discussions, setting goals and objectives, change management and ensuring successful implementation of these transformational initiatives across the organization.

Responsibilities:

• Coordinate the logistics for the meetings (including scheduling, collation of meeting agenda, dissemination of materials accurately on a timely basis, facilitation of meetings).
• Collaborate with the CEO and senior leadership to develop and refine strategic plans for the four key transformations.
• Conduct research and analysis to identify best practices and innovative approaches in each transformation area, where necessary.
• Work with workgroup leads to establish and oversee cross-functional workgroups for each transformation area.
• Work with workgroups and ensure the setting of SMART (Specific, Measurable, Achievable, Relevant, Time-bound) goals and objectives for the transformation initiatives.
• Define clear roles, responsibilities, and expectations for workgroup members.
• Facilitate productive discussions and decision-making processes within workgroups.
• Develop and execute comprehensive change management strategies/roadmaps and action plans for transformation initiative.
• Develop key performance indicators (KPIs) to measure progress and success.
• Ensure targets are reasonable, achievable, and aligned with overall organizational objectives.
• Coordinate and oversee for the smooth implementation of transformation initiatives.
• Regularly report on progress, challenges, and successes to reporting officer.
• Identify and mitigate potential risks and challenges to implementation.
• Conduct focus group discussions and engagement sessions to gather feedback and insights from employees at all levels by phrases.
• Analyze feedback and develop action plans to address concerns and improve implementation.
• Track and ensure closure of open matters and action items identified during engagement sessions.
• Organize and lead campaigns to improve organizational culture and drive adoption of new initiatives.
• Build and maintain strong relationships with key stakeholders across the organization.
• Communicate transformation goals, progress, and impact to various audiences effectively.
• Collaborate with internal communications teams to develop and disseminate transformation-related messages.
• Regularly assess the effectiveness of transformation initiatives and recommend improvements.
• Stay informed about industry trends and best practices in organizational transformation.
• Identify opportunities for innovation and process improvement within the transformation initiatives, if any.
• Perform other assigned task by reporting officer.

Requirements

• Degree from a recognised instituion, MBA/MHA will be advantageous
• Min. 2 years of administrative experience, working in large organizations, particularly in secretariat and project coordination works
• Experience in project management/ healthcare-related industry preferred

WA me at https://wa.me/+6584998483 NOW!
Interested candidates, please submit your resume to [email protected]

JeAnn Leow
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)