Job Description

Who we want

Our inhouse creative marketing team needs you – if you’re able to undertake market research, forecast business trends, understand customer patterns and manage marketing campaigns – based on human data, human insight and human behaviour.

Through creative lens.

What we need

• Creative thinking ability

• Solid analytical skills

• Sound business acumen

• Meticulous attention to detail

• Impeccable aesthetic sense

• Enthusiastic curator of cool

• Natural human collaborator and communicator

• Keen follower of all things online and offline

What we are

The Benjamin Barker Group are not just a chain of menswear stores, a bespoke tailor, an athleisure apparel brand, a Web2-2-Web3 platform bridging art, fashion and culture or a popular dining establishment.

We’re a lifestyle holding company with a human-centric focus on the art of life – from the moment you wake up to the time you head off to bed.

We’re also an equal opportunity workplace with real growth opportunities, attractive staff benefits, equal work/life balance, a strong community vibe and a genuine kampong spirit.

Who you will report to

You will report to the Chief Strategy Officer and work closely with him. You will also collaborate with a team of creative marketing professionals who are designers, thinkers, curators, content creators and workmates for life.

How we hire

Please email our Head of Human Resources with a two-page resume (in bullet point format) and a one-page write-up of what you’ll do if you were Head of Marketing of The Benjamin Barker Group.

We’d love to have a coffee with you if you fit the bill

Job Background/context:

Deliver a best-in-class client experience for our Commercial Bank with a focus on the following core responsibilities:

• Client Onboarding – Own the end-to-end onboarding
process for obligors and credit facility set-up from documentation to implementation.
• Account Maintenance - Ensure all client information is updated promptly in all systems for smooth operation of client accounts and facilities.
• Client Servicing - Make every service engagement a wow
experience for clients through ensuring sincere, timely and effective completion of client’s service requests.


Key Responsibilities:

• Provide day-to-day client servicing, handle and provide timely resolution to client requests/issues.
• Administer the paper documentations from client and handover/lodge with various operation teams to ensure
client’s data is most up-to-date.
• Takes the lead to coordinate, investigate and follow-up across internal departments to resolve client issues/
needs.
• Provides feedback to client related to their needs and ideas on process improvement.
• Collaborate with processing teams to ensure client transactions (Cash and Trade) process timely.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws,
rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Requirements
Cash and Trade Operation experience
MS word/Excel
Powerpoint

• Analytical and meticulous
• Self-motivated and good team player
• Committed individual and able to drive same goal as the team
• Strong verbal and written communication skills
• Ability to multitask and work under pressure
• Minimal supervision

Interested candidates please share you r resume to [email protected] with all details

Regards

Shashi (R23112213)

Just Recruit Singpaore Pte (EA12C6295)

In Benjamin Barker Group, marketing is about understanding people and building awareness of how the products and services can satisfy their needs. We’re looking for an experienced and versatile Marketing Manager who’s eager to do this and more for the group’s fashion and F&B brands.

The ideal candidate has experience in developing and executing marketing campaigns, CRM, PR and communications while managing and inspiring a team of Marketing Executives. The manager should be equally proficient with day-to-day marketing activities and long-term strategizing, and strive under tight deadlines to meet the company's changing needs.

Your Marketing responsibilities will include:

· Developing strategic marketing campaigns to help achieve business results

· Ensuring that plans and messaging are aligned with business strategy, reinforce brand positioning, provide value-added content that is suited to customer’s needs as well as interests and are delivered effectively to targeted audiences

· Supporting integrated marketing and communications across a variety of channels and vehicles– internal, external, PR, social, web and digital.

· Collaborating across teams to develop key messages for campaigns, EDMs, marketing platforms and content syndication including thought leadership, market trends, reports, surveys, and customer satisfaction stories

· Collaborating with different stakeholders to ensure successful implementation of strategic marketing plans including defining success criteria, measuring the effectiveness of initiatives, and reporting on results

Your Customer Relationship Management responsibilities will include:

· Development, execution, and continuous refinement of multi-channel Customer Relations and the development of programs, roadmaps, and Customer Relation strategies, also focusing on loyalty and retention marketing strategies

· Analyse customer insights, consumer trends, market analysis, and marketing best practices to build successful strategies

· Customer Journey Mapping analysing touch points with the organisation and maximizing commercial opportunities

· Deciding on the CRM platform structure and architecture ensuring it works seamlessly across the organization and captures all required information at key points in the customer life cycle

· Developing testing strategies for all aspects of the CRM to ensure the most effective approach for the company and its products

· Ensuring the database is segmented effectively for targeted marketing activities

· Monitor and maximize customer lifetime value strategies ensuring maximum profitability

· Overseeing direct communications with customers through the CRM