We are seeking an Assistant Business Development Manager for our client ST Engineering.

Assistant Business Development Manager

Responsibilities

· Develop and execute business development strategies to expand our presence in the space and satellite market

· Identify and pursue new business opportunities, partnerships, and collaborations

· Build and maintain relationships with key stakeholders, including satellite operators, space agencies, governments, and industry leaders

· Conduct market research and analysis to stay informed on industry trends, competitors, and emerging technologies

· Collaborate with cross-functional teams (sales, marketing, product) to develop tailored solutions for customers

· Negotiate and close deals, ensuring revenue growth and profitability

· Represent the company at industry conferences, trade shows, and networking events

Requirements

· Degree in Business Administration, Engineering, or a related field

· Certification in business development or sales (e.g., CBDO, CSO)

· 3 to 5 years of experience in business development, sales, or marketing within the space and satellite industry

· Strong network and connections within the industry

· Proven track record of successful business development and deal closure

· Experience working with government agencies, space agencies, or international organizations

· Familiarity with satellite communications, Earth observation, navigation, or space exploration

· In-depth knowledge of space and satellite technologies, applications, and market trends

· Excellent communication, negotiation, and interpersonal skills

· Working location is in Ang Mo Kio

· Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

As a Temp Retail Assistant at The Closet Lover, you will focus on providing the best TCL customer experience for every customer. You will help ensure the store achieves operational and financial goals and will embody the TCL culture.

This position is paid hourly. For a period from Dec 2024 to end January 2025.

Your day-to-day:

• Provide warm, spirited and empathic service to everyone who enters the store
• Embody TCL culture and communicate it to fellow team members and customers
• Learn and harness perfect understanding about our brand and products
• Assist with opening and closing duties
• Keep our store clean and tidy
• Communicating with customers and collaborating with the team
• Organising and preparing the stocks in the storeroom

If you are:

• Fond of TCL products and fervent of the brand
• A believer of TCL vision and mission
• A team player who is comfortable with a fast paced environment
• A conscientious self-starter who is able to solve problems and learn from their own mistakes
• Passionate about helping others and likes to put a smile on others’ faces
• Great at communicating and have some experience in any customer-service focused environment / retail industry

We want you!

Staff discount for TCL merchandise

Our client is the world’s largest independent aerospace distribution company. Currently, they are seeking for Warehouse Operation Associate to perform a wide variety of general warehouse and material handling activities.

JOB DIMENSION (SCOPE)

• Perform a wide variety of general warehouse and material handling activities towards for the overall goals of ensuring the successful receipt, coordination, and safety of goods coming through the warehouse and that orders arrive and are dispatched on time to the appropriate destinations, in the expected quantities
• May specialize in one or more department functions such as Inventory Control, Order Processing, or Transportation or may rotate as needed to ensure that products and orders are received, stocked, picked, packed, verified, labeled and shipped accurately and efficiently to meet customer and business needs
• May be required to operate material handling equipment such as forklifts, hand trucks, pallet jacks, stock picking machines, automated packaging machines, and other warehouse equipment to move products and parts.

JOB REQUIREMENTS

• A team player, and able to work in a fast-paced environment to meet the delivery requirements
• Renewable/ Convertible to permanent role

We are seeking a passionate and enthusiastic individual to join our team. As a TCG Retail Assistant, you will play a crucial role in providing excellent customer service, managing inventory, and contributing to the overall success of our store.

Key Responsibilities:

• Customer Service: Greet customers warmly and provide friendly, knowledgeable assistance.
  Answer customer inquiries about products, promotions, and store policies.
  Process sales transactions accurately and efficiently.
  Resolve customer issues and concerns in a timely and professional manner.
  
• Inventory Management: Maintain organized and well-stocked shelves.
  Assist with receiving and stocking new merchandise.
  Conduct regular inventory checks and report discrepancies.
  
• Store Operations: Assist with store opening and closing procedures.
  Maintain a clean and inviting store environment.
  Adhere to company policies and procedures.
  
• Community Engagement: Coordinate in community events and promotions to build brand awareness.
  Encourage customer engagement through social media and in-store activities.

Qualifications:

• Strong customer service skills and a positive attitude.
• Basic knowledge of retail operations and POS systems.
• Ability to work flexible hours, including weekends and evenings.
• Proficent with English and Mandarin
• Passion for Trading Card Games and pop culture would be a plus!

We are looking for part timer that able to commit 4 days a week, at least 6 hours a day. Main roles and responsibilities as follow:

- Assisting chef for preparation of ingredients

- Basic cooking skills

- Maintain hygiene at kitchen

- Helps with dish washing cores

We are a preschool in the east region of Singapore and located at Katong area. Our curriculum and teaching approaches are based on appropriate developmental milestones with the aim of helping each child achieve his/her potential.

Presently, we are seeking a potential candidate as an Assistant Preschool Teacher to join us in our Kindergarten.

JOB DESCRIPTION:

· Assist the Main Teacher in lesson preparation and classroom management

· Assist in Routine Care and ensure children's safety

. Coaching the children in their daily work

· Involvement in centre activities and events

· Responsible for the upkeep of the classroom and learning environment

REQUIREMENTS:

- With previous work experience, will be at an advantage

- Must possess a great passion for teaching children

- Able to work independently as well as within a team

We offer a competitive remuneration package to the right candidate. Five days a week. School Holidays - One week in June and Two weeks in December.

Job Type: Permanent

Pay: $2,000.00 - $2,400.00 per month

Responsibilities:

• Perform oversight on operational tasks on account opening, KYC support, collateral management, cash and fund trade processing, investment linked funds related tasks including processing subscription and redemptions flows and fee payments. These tasks include oversight and verification of those which are outsourced to the transfer agent.
• Perform relevant reconciliations, controls and procedures to ensure accuracy and timely completion of reporting and operational tasks.
• Investigate and engage with relevant internal and external parties (such as custodian, fund managers and transfer agent) to follow up on queries and address queries and issues.
• Liaise and coordinate with internal and external parties on account related setup and documentation which include SOPs, workflows/processes, KYC and agreements.
• Drives, project manage initiatives involving with investment portfolios, controls, risk management, statutory and regulatory changes impacting BAU processes.
• Provide operational support for private investment funds which include cash management (capital call/distribution), fund administration, monitoring and reporting. Also supporting the investment team on portfolio management matters and ensure that daily operational matters are managed well.
• Perform oversight on key external parties to ensure smooth day-to-day delivery of BAU work.
• MAS Outsourcing monitoring and reporting.

Requirements:

• Bachelor’s degree in Finance, Accounting, Economics, Business Administration, or a related field.
• Knowledge of fund accounting standards and regulatory frameworks (e.g., IFRS, GAAP, UCITS).
• 3-5 years of experience in fund operations, fund administration, or investment-linked products (ILP), preferably within a financial institution or asset management firm.
• Experience with fund launches, including the creation of fund structures, preparation of fund documentation, and coordination with legal and compliance teams.
• Previous experience in fund accounting and reconciliation processes, particularly within the context of multi-currency funds and unit-linked funds.
• Experience in back-office operations, including NAV (Net Asset Value) calculations, investor reporting, and corporate actions.
• Familiarity with insurance company operations, especially related to investment-linked insurance products, is highly advantageous.

We are a Garment Accessory Company that is located near Bugis.

We are Currently looking for a Retail/Admin Assistant to assist with our day to day operations.

Roles and Responsibilities.

As a Retail/Admin assistant, your job is to perform clerical duties for managers and provide support for vendors and customers. As part of this, you may send out purchase orders, monitor the store's inventory, track shipments, and perform other miscellaneous tasks such as updating and maintainng excel spreadsheet.

Working Hours

Weekdays ：9am to 6pm

Saturday：9am to 3.30pm

Join the Price Kaki team in helping Singapore consumers to look for the best and most valued products in the market.

Responsibility:

• Assist in the daily management and optimization of the mobile app.
• Provide administrative support to the product operations team, include data entry, reporting and task management.
• Contribute to planning and executing user engagement activities, such as roadshows, workshops and community events.
• Gather and analyse user feedback to identify areas for improvement and enhancement.
• Actively participate in offline outreach initiatives, such as community events and volunteer programs.
• Comfortable to meet and communicate with volunteers
• Assist in coordinating and executing online and offline contests and events.

Requirement:

• Minimum NITEC, specialising in Business, Services and Hospitality.
  Fresh graduates are encouraged to apply.
• Candidates with at least 1 year of relevant experience in software or service industry will be advantageous.
• Able to work independently.
• Good communication and interpersonal skills.
  

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

We are seeking a driven and meticulous Assistant Manager, Key Account (eCommerce & Pharmacy) to join our Sales team at Suntory Beverage & Food Singapore. In this role, you will be accountable for delivering key customer sell out (GSV & NSV) budget by driving strategic initiatives to attain sustainable growth. You will also be responsible to foster strong customer relationship, implement customer strategies to drive topline sales and optimize trade spend to maximize profitability.

Job Responsibilities

• Develop the annual account business plans in line with company brand and sales objectives to drive sustainable achievement of company annual and monthly Gross Sales and Net Sales targets within spend budget and company guidelines
• Preparation and negotiation of Customer Account Plans with proactiveness to ensure the achievement of deliverables
• Monitoring and reviewing of account scorecards by category in accordance with prescribed methodology and timeline
• Analysis of sales performance for each customer, sharing of customer insights and proposal of actional next steps
• Establishing positive internal and external customer relationships; including timely sharing of marketing intelligence to internal stakeholders
• Responsible for key accounts receivable and invoicing

Skills and Experience

• Diploma or Degree in Business/Commerce/Retail Marketing or its equivalent.
• Minimum 2 years of FMCG experience in Sales/Marketing
• Strong in account management and negotiation
• Proficient in both English and Mandarin to deal with stakeholders at all levels
• Competent in Microsoft Office applications
• Successful sales track record as well as strong key account management
• Ability to effectively prioritize and manage tasks within a fast-paced environment with attention to detail
• Strong problem solving and quantitative analytical skills
• Strong communication and presentation skills
• Possess excellent interpersonal and communication skills to build trust and long-term relationship with customers
• Positive attitude and meticulous in execution
• Innovative & creative – takes initiative to test, learn & drive improvement to achieve better commercial outcomes
• Problem solving and critical thinking
• Ability to work independently & can coordinate with various functions (internal & external) to get things done proactively
• Strong learning agility and adaptability to handle ambiguity & change
• Team player with initiative and excellent communication skills

Traineeship Description:

-This position reports to the Admin Manager.

-Opportunities for career progression to Admin Executive

Responsibilities:

1. Assist with general office administration & any other duties as assigned by the manager

or director

2. Assist Financial Services Consultants (FSCs) in handling customer requests

3. Liaise with different departments to help FSCs enquire on pending underwriting or

claims processes, existing customers enquiries.
4. Assist FSCs in generating policy summary reports for clients & follow up pending

requirements

5. Provide direct admin support to FSCs such as answering phone calls, scheduling

appointments, directing customers enquries to the appropriate department.

6. Creating powerpoint for meetings, training or webinars

Competencies to learn:

1. You will be proficient in using online platforms to assist FSCs in their client’s requests

2. You will learn how to engage with clients & FSCs professionally

3. Be proficient in designing creative powerpoints for trainings or webinars

4. Elevate skills in telephone techniques & handling objections

Duration of Traineeship / Attachment Offered:

· 6 months

Approved Training Allowance:

· Fresh Graduates $1,800

· Non-Mature Mid-Career Individuals - $1,800

· Mature Mid-Career Individuals - $2,200

Requirements:

This position is open for both recent graduates and mid-career individuals

(mature and non mature).

Graduates interested in this position should possess ITE certification and above.

Mid career individuals from any qualifications level can apply.

· Singaporean / PR

· Proficient in MS Word, Excel & Powerpoint

· Able to multi-task efficiently

· Meticulous and detailed

· Positive Attitude

· Good interpersonal skills

· Able to work together as a team, and independently with minimal or no supervision

Job Description:

• Assist the Membership Team with event preparation.
• Handle enquiries, registration, and payments for the Membership events.
• Address membership enquiries.
• Update membership data by reaching out to members, utilising various methods such as phone calls and emails.
• Perform any other duties assigned by the Membership Department.

Requirements:

• GCE A-Level, Polytechnic Diploma or equivalent.
• Positive attitude and willing to learn.
• Meticulous and with good customer service mindset.
• Engages and supports a diverse membership. Proficiency in both written and spoken Chinese and English is required.
• Able to commit from 9 December 2024 to 7 March 2025.

The Services required are set out as follows:

1. Safety in Food Labs

• Assist teachers with the general safety in the food lab i.e. clean up spills on the floor immediately to prevent slips and falls

• Assist teachers with simple first aid treaments such as cuts and burns

2. Receiving food order

• Receive food items ordered by teachers and check the food items against the delivery order

• Pack other food items with appropriate materials and put in the correct storage areas in the food lab

• Keep teachers informed if food items delivered are not in correct quantity or in unacceptable condition.

• Check for food expiry dates and inform teachers accordingly

3. Before and After Practical Lessons of FCE and NFS

• Wipe teachers’ working tables and demonstration table every morning before lessons.

• Clean and maintain the food lab equipment and room after lessons everyday

• Prepare food items and materials needed for practical lessons

• Wash linens that are used for lessons

• Dispose of kitchen refuse from the rubbish bin and lined the bin with trash bag in both labs after practical lessons.

4. Duties during school holidays and events

• Clean and maintain the lab inventory and equipment, report any defects to materials.

• Maintain equipment and utensils of workstations in both Food Laboratories during school holidays and special events stated below.

- GCE O level and N level practical examinations Staff sharing on cooking

- Inter-class competition

- Ad-hoc school programme that requires usage of food lab

Qualifications

1. Able to read and communicate in Simple English

2. Preferably Primary School Education

3. Preferably 3 years experiences as Food Lab Asst or its equivalent

4. Have knowledge in basic cooking skills and food safety

5. Have high standards of cleanliness and the ability to adhere to strict hygience rules

6. Good teamwork and flexible approach to working

Full-Time Stall Assistant Needed

Working Hours:

• 7:00 AM to 3:00 PM
• 5 days a week (Rest Days: Tuesday & Friday)

Location:
267A Toh Guan Road, Singapore 601267

Job Scope:

• Prepare soup and ensure consistency in taste and quality
• Prepare ingredients, including washing, chopping, and portioning
• Maintain cleanliness and hygiene in the preparation area

Requirements:

• Able to work in a fast-paced environment
• Responsible and attentive to details
• No prior experience needed; training will be provided

Benefits:

• Stable working hours
• Convenient location
• Friendly and supportive work environment

Singaporean Or Singapore PR Only!!

How to Apply: Interested applicants may apply here or WhatsApp 85881419

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Overall Coordination and Administration
  • Maintain accurate records and documentation related to the programme's activities, including budgets, schedules and SSG-funding processes.
  • Monitor and maintain the IPM inbox by addressing the IPM students' IPM specific queries.
  • Ensure a smooth learning journey for all students throughout their tenure in SMU.
• Communication and Reporting
  • Maintain regular communication channels with learners, faculty, and stakeholders.
  • Prepare regular reports on programme performance and outcomes for senior management.
  • Support the Programme coordinator during the quarterly IPM Curriculum Committee meeting.
• Programme schedule and logistics
  • Work with relevant Shared services to ensure adequate resources for teaching and learning resources and programme logistics are in place.
  • Setting up of course schedule in the LMS for IPM specific modules.
  • Organize and manage programme-related events (Exams, orientations, lunches).

• Diploma or degree with at least 3 to 5 years of relevant work experience.
• Familiar with operations in the education sector.
• IT-savvy and proficient in Office 365.
• Proficient in using Learning Management and Training Management System portal is an added advantage.
• At least 1 to 2 years organising events in the education sector.
• A resourceful style with the ability to work independently, take initiative and manage multiple tasks and projects as well as to be a team player who is eager to collaborate with others.
• Meticulous, has an eye for detail and appreciates the value and need for thorough planning and good documentation.

#LI-LK1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Key Responsibilities:

• Manage the overall workflow and performance of the accounting team
• Review and finalize financial statements, including profit and loss, balance sheet, and cash flow statements
• Ensure timely filing of taxes, regulatory submissions, and financial statements
• Act as a key point of contact for client communications, providing exceptional service and resolving any issues or inquiries
• Mentor and develop team members, ensuring high performance and growth
• Ensure compliance with all accounting standards and company policies
• Liaise with auditors, tax agents, and other external parties

Work Schedule:

• 9 am to 6 pm, Mondays to Fridays
• Flexi Work Arrangement: Work from home possible, subject to performance and efficiency

Incentives & Benefits:

• Up to 2 months variable bonus based on performance
• Company retreats and team-building activities
• Entertainment, pantry, transport, and meal allowance
• Medical and dental benefits
• 5 days’ work week in a collaborative and supportive environment

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,500 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday, 9am - 6pm / Saturday, 9am – 1pm)

Job Description:

This is a full time role for a Clinic Assistant located in Parkway East Hospital. Our client provided health and wellness service.You are responsible for ensuring a welcoming environment for patients, addressing their needs and concerns promptly. This includes managing appointment bookings and efficiently registering both new and returning patients. Additionally, you'll be responsible for answering phone calls, providing information, and resolving queries. Handling insurance claims, preparing invoices, and collecting payments are also key tasks. Alongside these, you will perform various administrative tasks, assist with clinical duties, and carry out simple procedures as needed. Furthermore, you'll undertake additional tasks as required to support the smooth operation of the medical facility.

Qualifications:

• Knowledge in medical insurance processing
• IT savvy
• Proficiency in managing insurance claims is particularly valued.
• Minimum 2 years of experience within a clinical environment

The Cyber Threat Intelligence Analyst will be responsible for identifying, analysing and disseminating actionable threat intelligence to support the organisation’s cybersecurity posture. This role involves evaluating external cyber intelligence sources, correlating data and synthesising this information to provide insights into the threat landscape facing the organisation.

Key Responsibilities

• Monitor open-source and restricted channels for relevant threats, vulnerabilities and indicators of compromise.
• Assess exposure and impact through vulnerability and configuration information.
• Analyse malware, phishing campaigns and network intrusions to identify threat actors’ tactics, techniques and procedures.
• Develop and maintain threat profiles on adversary groups, detailing their objectives, capabilities and methods of operations.
• Create and disseminate threat intelligence reports to internal stakeholders, including executive summaries suitable for non-technical audiences.
• Work closely with the cyber security incident response team to provide real-time analysis during active security incidents.
• Collaborate with external partners, industry groups and government agencies to share intelligence and best practices.
• Monitor external attack surface and security posture and work with asset owners to remediate the findings.

Qualifications

• Diploma or Bachelor’s degree in Computer Science, Information Technology, Information Security Management or a related field.
• 3-5 years of experience in cybersecurity, with a focus on threat intelligence, incident response, vulnerability management or a related area.
• CISSP, CISM, GCTI certified.

Competencies

• Hands-on experience on threat intelligence platforms, EASM, SPM, SIEM and vulnerability assessment tools.
• Working knowledge on frameworks, best practices, industry standard scoring models such as MITRE, CIS, CVSS, EPSS.
• Strong written and verbal communication skills, including the ability to present complex technical information in a clear and concise manner.
• Proficiency in one or more programming languages (Python, PowerShell, etc) is a plus.

• Leading global online broker
• Great team culture and spirit
• Opportunity to grow and learn

Our client is looking to hire an Assistant Manager to handle account opening and service High Net Worth clients in Greater China. The scope includes managing daily operations, client care and relationship management.

Qualifications:

• 2-5 years of total experience, preferably in Client Servicing for HNW clients
• Strong data processing and analytical skills
• Strong understanding of equities, bonds, and futures
• Ability to adapt to different backgrounds and multitask
• Fluency in English & Chinese is a must to work closely with counterparties and stakeholders in China regularly

If you believe you fit the requirements for the role, please click "Apply"

Short listed candidates will be notified

Data provided is for recruitment purposes only

Business Registration Number: 200611680D. License Number: 10C5117 EA Registration Number: R23114042

Personal Assistant Duties:

· Manage and coordinate MD's calendar, appointments

· Make travel arrangements, including flight bookings, hotel accommodations

· Handle sensitive information with discretion and maintain a high level of
confidentiality

· Provide support with personal tasks, including managing errands, overseeing
household matters.

· Reconcile credit card statements

· Provide administrative and operational support.

· Organize and maintain personal files, documents, and records for easy retrieval.

General Office Admin Duties:

· Handle staff expenses claims and payments

· Manage staff leave record and documentation

· Manage staff and company annual insurance policy renewal

· Keep records of project costing

· General admin duties

· Liaise with vendors on office supplies and equipment maintenance

· Maintain Office & IT support

· Any other ad-hoc tasks assigned

Education:

• Local Polytechnic Diploma (Preferred)

Experience:

• related: 5 years (Preferred)

Work Location: In person

Nearest MRT: City Hall
Contract Duration: 3 Months
Working Hours: Monday to Friday (Office Hours)
Basic Salary: Up to $2,500 per month

Job Responsibilities:

· Billing and cancellation of sales invoices

· Input of in-coming funds in the ERP system

· Handling customer’s query and request for sales documents

· Any other adhoc administrative duties as assigned

Job Requirements:

· Minimum GCE O Levels

· At least 1-2 years of relevant experience with AR

· Immediate Starters are preferred.

· Only Singaporeans

We regret to inform that only shortlisted candidates will be notified.

Interested candidates, please forward a copy of your resume to: [email protected].

Justin Lee
Registration No: R22107715
APBA TG Human Resource Pte Ltd
EA License: 14C7275

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

An Assistant Front Desk Manager with Conrad Hotels and Resorts is responsible for the overall daily operations of the Front Desk in check in and checks out including groups, VIPs and overseeing the availability of rooms.

What will I be doing?

As an Assistant Front Desk Manager, you are the first point of contact for dealing with all in house guest’s feedback. The position predominately involves face-to-face contact with Guests and represents Senior-level hotel management in their absence. Specifically, the Duty Manager will perform the following tasks at the highest level of service:

• Be available in the Front Desk area at all times to attend to matters, which require a decision to be made.
• Monitor the conduct and performances of all Front Desk, Groups and Telephone staff at work and report findings to the head of the department concerned for follow up.
• Monitor and ensure the cleanliness of the Front Desk area.
• Assist and coach staff in dealing with special requests and complaints.
• Ensure all house set up for the day’s arrivals are accurate and timely completed.
• Be aware of VIPs arrivals and departures together with the Guest Experience team.
• Ensure sufficient staffing at the desk to meet the activities for the day at the desk.
• Ensure that all Guest complaints are handled promptly and completely.
• Ensure new staffs are coached and has proper buddy in their Job skills training period.
• Recommend training opportunities and submit department monthly training schedule.
• Ensure that all house rules and regulations are adhered to.
• Assisting the Front Office Manager in conducting confirmation and yearly performance appraisal of staffs.
• Review Guest feedback from SALT and any other forms of feedback with staff and take corrective measures with staff concerned.
• Leverage on Artificial Intelligence (AI) / technology such as Kipsu, SALT and Synergy to proactively meet customers’ needs while shape culture and processes for innovation and continuous improvement.
• To ensure that the agreed standards of appearance and presentation are maintained at the Front Desk at all times.
• Ensure Brand standards are adhered by all staff by conducting audit
• Demonstrate thorough knowledge of all credit procedures and ensure they are applied properly.
• Offer current knowledge on all hotel products, services, policies, and emergency procedures
• Be aware of room availability and be ready to make decision for acceptance or refusal of lay-over business
• In charge of the hotel’s evening and night operation, representing the management
• Ensure the hotel’s night audit run daily and all public area are in order during the night.
• Be part of the hotel CERT team in emergency cases.
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

As a support to Front Office, the Assistant Front Desk Manager is to lead the team on a daily basis, establishing a positive first impression for our guests. This role will foster a culture of success through strong leadership and team dynamic that enables an elevated guest experience.

What are we looking for?

An Assistant Front Desk Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the luxury hotel, leisure, and/or retail sector
• Current knowledge (proof of valid qualifications required) of health, safety, and security procedures
• Calm, efficient, and the ability to work well under pressure in different situations
• Excellent inter-personal and communication skills
• Proficiency with Microsoft Word, Excel, and Outlook computer programs
• A passion for delivering exceptional levels of Guest service
• Meticulous grooming and presentation
• Ability to work on your own or as part of a team
• A relevant supervisory/management certificate/diploma or degree, preferred

The Coconut Club is a Singaporean restaurant that celebrates coconut milk as the lifeblood of our cuisine, over our signature Nasi Lemak or sharing plates. With community at its core, The Coconut Club prioritises an inclusive and diverse culture.

The Coconut Club is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading and executing operations to achieve daily targets
• Building and maintaining relationships with guests
• Attending to guest feedbacks or complaints
• Ensuring roster is efficiently planned and develop manning guide according to manpower budget
• Identifying training needs and training plans tighten the competency gap
• All HR, logistics & inventory, and admin matters (including welfare)
• Petty cash and banking transactions
• Facility management of the outlet
• Supporting the ways of business development
• Conducting training and develop SOPs

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.