The Edge AI Acceleration Lab (https://sites.google.com/view/bowang/home) in Singapore University of Technology and Design, Singapore is leading a project on Energy Efficient, Distributed Green Streaming Machine Learning for Edges with Prof. Zehui Xiong (https://sites.google.com/view/zehuixiong), who is a Clarivate Highly Cited Researcher. The team is looking for a highly motivated post-doc Research Fellow. The ideal candidate is expected to hold a Ph.D. degree with expertise in one of the following domains:

1. Streaming Machine Learning with performance/energy modeling, parallelization framework, or hybrid-model learning
2. Load shedding techniques, efficient workload offloading, or fault-tolerant mechanisms
3. Streaming compression algorithm implementation, or AI-guided automatic system tuning

The team provides first-class facilities. Please email [email protected] with your CV if you're interested in the position.

• Menu development and Research & Development activities supporting Chef Partner’s concepts
• Organisation and documenting of new and current recipes into a system that is easily utilised by the culinary operations team, ensuring SOPs, recipes are followed
• Conducting training and development of recipes to current and new staff under Chef Partner’s concepts
• Support the Chef Partner in planning and manage activities with the Marketing department relating to overseas events that the Chef Partner is engaged in
• Logistical liaison and project manager for overseas promotional/4-hands trips that the Chef Partner is engaged in to both external and internal contacts
• Food cost and savings for concepts under Chef Partner
• Support Chef Partner in operations where necessary

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.
• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The Singapore University of Technology and Design is looking for a candidate who will be involved in a research project on Geometry Modeling and Computational Design. This project aims to develop computational methods and tools for modeling and design of 3D tileable assemblies.

Responsibilities/expectations will include:

• Develop computational methods to model and design 3D tileable assemblies.
• Implement the computational methods by programming.
• Support principal investigator in writing technical papers and project reports.
• Support principal investigator in advising PhD students.

Skills and Qualifications:

• PhD degree in Computer Science, Applied Mathematics, or a related field.
• Proficient in programming with C/C++ or Python.
• Experience in computer graphics, geometry modeling, and/or computational design.
• Strong publication record in computer graphics.

We are an established import/export & courier company (located in the east), currently expanding & offering rewarding careers to potential candidates to join us immediately as Air Operations Officer:

To be responsible for managing the full import process for a shipment for specified accounts, from start to finish.

To liaise with overseas offices, partners and agents. To assist in the smooth running of operations for the department.

Responsibilities

- To ensure compliance with the customs regulations of Singapore

- To manage goods for assigned accounts; from charging, costing and arranging movement of goods & consignments.

- Proving rates/ billing info on shipments.

• Prepare and review documentation for Customs compliance and other governmental entities.
• Data Entry for shipping and freight manifests.
• Manage customer requests via phone and email.
• Maintain professional demeanor with internal and external customers.

Requirements

Requirements

· Must possess at least Sec/GCE 'O'/Diploma in administration, business management or any related field.

· Conversant in Mandarin and English (is a must to liaise with China customers).

· At least 1-2 years’ experience in similar industry preferred.

Research Associate/Assistant (Urban Environmental Sustainability)

The Lee Kuan Yew Centre for Innovative Cities at the Singapore University of Technology and Design is seeking a full-time Research Associate or (Senior) Research Assistant, to join a growing research team focusing on addressing critical urban environmental sustainability challenges.

Successful applicants will contribute to a project that applies a transdisciplinary approach to investigate individuals’ discounting of the impact of climate change in Singapore, and how we can use the everyday shared experience of urban heat to unlock pathways for addressing the inertia towards climate action.

Candidates should possess a strong interest in transdisciplinary research and urban environmental sustainability. Expertise in quantitative research methods and a background in social and/or behavioral science will be a plus.

This position is ideal for individuals interested in pursuing an academic/industry research career.

The candidate will be expected to:

• Conduct and write literature reviews
• Participate in fieldwork and data collection
• Contribute towards quantitative and/or qualitative data analyses
• Assist in the preparation of manuscripts and reports for publications
• Collaborate and communicate research updates with both internal and external stakeholders
• Support the team in project management of the research (e.g., budgeting, liaising with external collaborators, project administrative duties)

Skills and qualifications required:

• A bachelor’s or master’s degree related to the social sciences, behavioural sciences, or environmental studies
• Demonstrable skills in quantitative and/or qualitative data collection and analysis
• Excellent written and verbal communication skills
• Strong interest or knowledge in urban environmental sustainability
• Strong organizational and data management skills
• Proficiency with statistical software (e.g., STATA, R, SPSS) is a plus

How to apply:

Interested applicants are encouraged to send their application with the subject heading – Research Associate/Assistant (Urban Environmental Sustainability) to [email protected] with the following:

• Cover letter explaining your interest in the position and addressing the qualifications and skills requirements (1-2 pages)
• Curriculum vitae
• Two writing samples of publication or research work
• Three referees who may be contacted for a reference

We regret that only shortlisted candidates will be notified. Applications will be reviewed and will continue until the position is filled.

Position Overview

We are seeking a dynamic and strategic Chief Commercial Officer (CCO) to lead and drive all aspects of sales and marketing processes, ensuring sales team effectiveness, and fostering business growth beyond Goodpack's core markets. The CCO will play a pivotal role in executing the company's growth plan, focusing on expanding into new verticals while enhancing the share and profitability of our core business.

Key Responsibilities:

• Develop and implement comprehensive sales and marketing strategies aligned with the company's overall business objectives.
• Drive initiatives to penetrate new verticals and diversify the business portfolio.
• Collaborate with cross-functional teams to ensure alignment and synergy across sales, marketing, and business development efforts.
• Work closely with Business Directors and Regional Presidents to build and lead a high-performing sales organization.
• Define and implement sales structures that support the company's growth objectives, with a focus on the redeployment of the sales force to meet evolving business needs.
• Foster a culture of continuous improvement and skill development within the sales team.
• Business Growth:
• Set and achieve top-line revenue growth targets, considering the long-term value creation for the company.
• Monitor market trends, competitor activities, and customer feedback to identify growth opportunities and potential risks.
• Collaborate with the sales organization to ensure a customer-centric approach and effective resolution of customer issues.
• Identify and establish strategic partnerships that contribute to the overall growth and success of the company.
• Negotiate and manage relationships with key partners to maximize mutual benefits.

Qualifications and Experience:

• Bachelor's degree in Business, Marketing, or a related field; MBA preferred.
• Proven experience in a senior leadership role with a focus on sales, marketing, and business development.
• Demonstrated success in driving sales growth and expanding into new markets.
• Strong analytical and strategic thinking skills.
• Excellent communication, negotiation, and relationship-building abilities.
• Experience in a global business environment is highly desirable.

“By applying to the above-referenced position, you consent to the collection, storage, use, transfer (including outside of the country where such information was collected from) and disclosure of the above personal data by Goodpack for the purposes of evaluating your suitability for employment in any current or prospective position within the organization and verifying your identity and accuracy of your personal details and other information provided (“Purposes”).”

Job Description

You will be a member of the Group Information Security Team (Infosec) responsible for ensuring that readiness in compliance to PCI DSS and MAS TRMG for SIA group. This role is required to create, maintain and run PCI DSS and TRMG compliance program, and monitor business activities to assure the organization maintains its PCI compliance and TRMG certification.

Key Responsibilities:

•Understand the SIA’s business and the reliance on credit card payments/transactions

•Develop, maintain and execute an assurance program that ensure full compliance to PCI DSS and other card payment certifications

•Keep up with new developments in PCI DSS and TRMG and other related information security standards (e.g. ISO/IEC 27001, SOC 2 Type II) and assess the impact of such changes on organization.

•Work with respective Businesses to align operations and safeguards for the protection of payment information.

•Project manage and driving individual program priorities, deadlines and deliverables with stakeholders.

•Recommend and drive improvements to operations, processes and activities to ensure PCI DSS and TRMG compliance for the organisation.

•Keep up to date on emerging security threats and vulnerabilities for SIA Group.

•Define scope and review the results of security tests, reviews and audits to ensure PCI DSS and TRMG assurances are achieved

•Provide security consultancy, technical guidance, expertise, solutioning and education on PCI DSS compliance matters.

•Assess and recommend amendments in the Group policy to align PCI DSS and TRMG controls D1:E2

•Provide advisory and consultancy on Infosec improvements

•This is an individual contributor role.

•Any relevant ad-hoc information Security duties

Requirements

•Degree in IT or related fields, with at least 4 years in similar space

•Professional experience as IT audit, project management, ISO27001 preferred.

•Related professional certifications in Infosec (CISSP, CISA) and auditing preferred.

•Good practical understanding of other international security standards ISO27001, NIST, SOC 2 Type II.

•Technical proficiency in one or more of the following security areas: network design, zero trust, Internet of Things, cryptography etc.

•Strong in-depth working knowledge in secure application development techniques (design and coding).

•Strong understanding of networking, data security principles, system and application security

•Strong oral, written, and inter-personal skills. Able to communicate at all levels.

•Possess positive attitude with drive, initiative, enthusiasm and a keen sense of urgency in resolving high-priority issues.

•Able to work independently and in a team-oriented, collaborative environment.

Do you have a real passion for food and drink and looking for an opportunity within sensory research?

MMR is looking for a Sensory Assistant Manager/ Manager to join our growing sensory teams, our sensory assistant manager/ manager will be based in Singapore, but you will be working as part of the wider Global Sensory Team, working with fellow sensory experts around the Globe.

MMR is a UK-headquartered, independent, global consumer and sensory research agency specialising in food, drink, personal and household care research. This means that when you join us, you’ll have the chance to work with a number of well-known brands to help create, shape and develop products and packs.

We are global leaders, guiding innovation for our clients – partnering with over 50% of the top 100 global food and drink brands. Our head office is based near Oxford in the UK. We also have offices in London, New York, Shanghai, Singapore, Mumbai, Sao Paulo, Bangkok, the Netherlands, Colombia, and Durban.

Our team of over 800 highly engaged, multi-disciplined employees are primarily dynamic research professionals, sensory experts, and data scientists. We are experts at turning brand promises into winning product and packaging experiences. MMR’s team includes a diverse group of market researchers, sensory and food scientists, data processors, statisticians, former client-side researchers, packaging experts and innovation specialists.

Through a strong commitment to the development of scientifically robust and unique research methodologies and the use of advanced statistical and analytical techniques, we are able to make a real difference to our client’s products and brands.

No two projects are ever the same, often involving exciting innovations, varied methods and international markets. It’s a great opportunity to challenge and add value to client decision-making, all while working with our passionate, friendly teams across the globe.

The Sensory Assistant Manager/ Manager role:

This exciting and brilliant opportunity entails many responsibilities which will help you to develop professionally on the job, you will be supported by some of the very best sensory experts globally.

Role responsibilities:

The Sensory Assistant Manager/ Manager will be reporting directly to Asia Sensory Director and will be leading a team of panel leaders and assistant based in Singapore to drive sensory operational excellence. He/ She will also provide support and guidance to newly set up India sensory team in sensory activities.

He/ She will manage ASEAN and India client accounts. These may include sensory panel recruitment, training, project execution, panel management, analysis and reporting and assisting with HR issues that arise from running the panels (with support from our HR team).

He/ she will be providing consultancy and training to clients to help build sensory awareness, capabilities and insights across wider communities in Asia. He/ she will be responsible for clients briefing, proposal writing and quotations creation for client projects (relating to ad-hoc sensory work, panel set up, training or management). He/ she will be required to collaborate with consumer team in study design and to establish linkages between sensory and consumer data to enable synthesis of actionable product insights. 

Skills and experience:

• We are looking for a sensory professional who has minimum 4-5 years of experience in management of trained descriptive panel, has extensive knowledge in various sensory discriminative and descriptive methods, is passionate in driving sensory research with our clients and handling client research needs.
• Ideally educated to degree level in a related field, managerial experience will be a bonus and be able to multi-task. Excellent communication skills are essential.

A few benefits we can offer to our Sensory Manager:

• This role can promise an exciting, dynamic, and challenging work experience.
• We offer an excellent on-the-job training program coupled with a bespoke MMR Academy training to build your knowledge and sensory expertise within the FMCG research industry.
• MMR is keen for our Sensory Assistant Manager/ Manager to develop and have a long and happy career. We support and are looking for candidates who are driven to achieve and progress at MMR.
• MMR offers a competitive salary; performance is also rewarded on merit.
• MMR offers a wide selection of employment benefits these are just a few!
• MMR is an Equal Opportunity Employer.

COMPANY DESCRIPTION

Who we are

If youre passionate about shaping ideas and communities that build the future, we have an exciting opportunity for you.

Constellar convenes businesses, curates ideas and creates opportunities for sustainable business growth. We are one of Singapores largest exhibition organisers and the venue manager for Singapore EXPO, based in Singapore with a regional footprint in China, India, Malaysia and Indonesia. We want to be a global leader headquartered in Asia, helping businesses scale ideas, communities and solutions for global business impact. We do this by curating and developing influential trade and consumer events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth.

Learn more about us at constellar.co.

What its like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. Were privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asias top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

With about 200 employees were a growing company with large aspirations to scale in the next five years. It can get intense and it will be messy at times. But few places can give you a seat at the table where you can contribute directly to the development of the business, the cultural DNA of an emerging MNC, and the building of a company proudly made and headquartered in Singapore with global business impact. And with two lines of businesses across events and venues, we provide opportunities for you to cross over from one to the other to build range in your career.

You dont need to have MICE experience to work with us. Were looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

RESPONSIBILITIES

• Conduct routine check on hygiene audit to improve and maintain good personal and food hygiene, safety and housekeeping standards of our production kitchen and F&B Partners.
• Pest control and cleanliness inspection and co-ordinate pest control and cleaning contractor service schedule.
• Work closely with Chief Culinary Officer for pest control, suppliers, food safety committee, F&B partners and recommend corrective measures to all food and hygiene related matters.
• Assist to enforce food safety and housekeeping procedures in compliance with SFA regulatory requirements.
• Monitor the status of SFA Food Handlers' Food Hygiene Certificates.
• Assist in implementation of 5S System with all Partners related to Food Safety and Hygiene related issues.
• To ensure the proper documentation to fulfill HACCP and Halal requirement of all Food and Hygiene matters.
• Any other duties and projects as assigned by reporting officer.

• Minimum 3 - 4 years of working experience in Quality Assurance (QA) / Quality Check (QC) experience in F&B industry is required.
• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma in Food Technology/Nutrition/Dietetics, Food & Beverage Services Management or equivalent.
• Pest Control Inspection / HACCP/ 5S Knowledge is an advantage.
• Proficient in Microsoft Office.
• Good written and oral communication skills.
• Analytical with a keen sense of observation.
• Able to meet tight deadlines, multi-task, self-motivated and systematic.
• Bi-lingual in English and Chinese to liaise with Chinese speaking clients and respective associates.
• Work location: Expo

Duties & Responsibilities:

1. Implement a comprehensive Site Safety Management System to manage risks and reduce accidents
2. Implementation of workplace safety, health and environment programs and initiatives
3. Enforcement of safety standards in accordance with the Workplace Safety and Health Act
4. Conducting training programs on workplace safety and health and inspections to ensure that all staff and/or subcontractors onsite abide by policies and standards
5. Ensure strict compliance of procedures in statutory workplace, safety, health & environment requirements at sites and required premises
6. Implementation of effective safety management system, preventive measures as well as risk assessment to minimize accidents at the assigned workplace/site
7. Preparation and/or submission of safety reports and necessary audits
8. Assist the company in safety related certifications and awareness such as safety audits, meetings, and executive of safety programmes
9. Work with the assistance of your safety team of WSH coordinators and supervisors at the project site
10. Keeping up-to-date with industry best practices and regulatory changes in safety guidelines
11. Any other ad hoc duties assigned from time to time

Requirements:

• Registered WSH Officer/Safety Officer with MOM for minimum of 10 years
• At least 10 years of relevant experience in WSH for building/construction industry
• Possess a minimum Diploma in Environment, Health and Safety Management or related field
• Excellent people management skills and good interpersonal skills

Singapore University of Technology and Design immediately invites applications for multiple Research Assistant positions to work in Singapore, in the following areas:
· Robust perception, planning, and control for field robots
· Simultaneous localization and mapping
· Experimental robotics
· Novel mechanism synthesis and analysis

The position requires a M.Eng./M.Sc. in Engineering Product Development/Information System/ Mechanical/Electrical and Electronics/Computer Engineering or a related area.

Candidates are expected to possess experience in field robotic systems as evidenced by developmental project experiences/publications. Strong commitment to research and development is essential.

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

Job Description:

• Provide first level customer support and services on how to use the e-commerce platform

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Maintain accuracy and effectiveness of customer care knowledge base and business process document

• Provide training to the new customers if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1 year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-paced environment

• Knowledge and experiences in e-Commerce would be advantageous

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

• Performs all channel Monitoring to evaluate employee’s behavior and customer service performance and compliance with the company policies and business laws and regulations
• Provides structured and valuable feedback and recommendations to address skills and knowledge gaps and behavioral opportunities
• Prepares and analyzes internal and external quality reports for review with Internal Stakeholders and/or clients
• Collaborates with call quality team members and QA Manager to identify and streamline QA processes and implement process standards that enhance service delivery and the customer experience
• Works in partnership with Operations, Training and Clients in developing and/enhancing evaluation programs that’s targeted to the objectives of the account and will unearth root cause of the problems, possible solutions and provide actionable insights for performance improvement
• Uses Call Center Tools and/or Client Systems to gather data and analyze trends or patterns affecting quality performance
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferable with 2 years of working experience in the related field is required for this position
• Experience in performing quality audit, root cause analysis, calibration, process improvement initiative
• Knowledge of Quality terms, tools, and methodologies
• Demonstrated ability to train and develop new and existing support agents
• Excellent organizational, time management, customer service and problem-solving skills while working in an environment with frequent interruptions.
• Excellent verbal and written communication skills in English
• Strong communication and interpersonal skills

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are inviting applicants for the position of Senior Research Assistant to work on projects at the intersection of artificial intelligence and architecture. The successful candidate will work with researchers from other domains to implement deep learning models with spatial and geometric datasets across the design scales of products, buildings and cities.

Requirements:

· Proficient programming skills.

· Good interdisciplinary approach in working with 3D real-world datasets.

· Strong design knowledge in architecture, and urban planning.

· Experience with deep learning frameworks

The candidate should hold a Masters in computer science, AI, data science, architecture or other related field.

Daughters Of Tomorrow Limited

Registered as a charity under the Charities Act of Singapore, Daughters Of Tomorrow complements and supports existing training and workforce-related agencies by connecting volunteers and community resources to enable each woman on an individual level. By deep-diving into the practical day-to-day constraints of these women, we offer hand-holding and individual coaching to help each woman reach regular and sustained employment.
Our beneficiaries are women aged 18 to 68 from low-income families (living on less than $800 per capita per month), mostly living in government-subsidized rental flats, and facing multiple stressors in their families. Through sustained employment, women in our employment bridging program regain confidence in themselves and gain a social support network that helps them through their difficult times.

Research Executive (Social Mobility Programme)

About the Role

The SMP Executive will support the Research, Monitoring and Evaluation team to execute a funded research project - specifically the Social Mobility Programme, an exploratory research programme aiming to explore what interventions can better encourage women to increase stability and create improvements in their lives.

This role will report to the Research, Monitoring and Evaluation Manager and work closely with the SMP Research consultant, and coordinate with other programme functions, including Programme Development & Incubation, Community Partnerships & Programmes, Employment Bridging & Social Mobility, and Volunteer Management. The role will also involve participating in an organisation-wide bi-weekly meeting in person.

Responsibilities

Research - Social Mobility Programme

• Support the research team in recruiting for the programme, including identifying potential women who will be eligible for the research, organising recruitment drives, calling eligible women to share about the programme.
• Assist in consent taking when onboarding women into the programme as research participants
• Track the dates of intervention for participants and alert team on the follow-up needed
• Coordinate the timing and location for intervention, check-ins and interviews with participants
• Administer and track the disbursement of incentives to research participants on excel
• Conduct interviews and check-ins with women at a venue that may not be the office
• Take notes at research team discussions
• Check research data that have been keyed in to ensure no errors
• Ensure proper organisation of research documents in soft and hard copies
• Assist in preparation of research reports and presentations to stakeholders
• Support other future research studies and/or advocacy in line with the organisation’s mission and vision

Qualifications

• Bachelor's degree with at least 2 years of research operations experience, preferably with social services or non-profit organisations
• Singaporean or PR

Preferred Competencies & Skills

• Good administrative and organisational skills
• Strong interpersonal skills and cross-cultural awareness
• Team-player and willingness to collaborate
• Quick to take initiative when needed
• Familiarity with Singapore’s social safety nets and policies
• Detail-oriented, conscientious and responsible with data
• Strong written and spoken communication skills
• Ability to speak one or more of the local languages

Help Dell Technologies customize solutions for customers with a role on our Solutions Principal team. On this team, you’ll guide the analysis, design and development of solutions for customers, provide technical support and direction to sales teams in the field and assure the compatibility of these solutions with customer systems and strategic business plans.

Join us to do the best work of your career and make a profound social impact as a Field Chief Technology Officer on our Solutions Principal Team in Singapore.

What you’ll achieve

You will work with and advise our customers / partners, and is responsible for identifying trends, refining and coordinating messaging, working with complementary organizations within Dell Technologies, and is responsible for seeing complex sales opportunities within key customer accounts to close.

You will:

• Develop strategies - both technical and business capabilities - to promote knowledge and skills that secure the largest and most profitable opportunities for Dell Technologies and elevate the account team and Dell brand as not just a trusted technical advisor but a business focused organization.
• Communicate information regarding conditions in the field, market trends and technology trends driving innovation and transformation in the market, and continue having the oversight to ensure a smooth execution across the life cycle of sales and post-delivery.
• Provide leadership and expertise in selected Industry verticals.

Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• 10-12 years of deep technical expertise across multiple disciplines. Understanding of hardware designs for Servers, Storage, network of HPC and AI systems. Specific vertical experiences will also be a plus.
• Deep understanding of technology around STO, SVR, Networking, AI and Data Management.
• Proven use case evangelist, capable of developing POV on infrastructure with cross-functional teams and Sales, bringing credibility to Dell, able to enable Sales and provide PG feedback to refine offers.
• Executive presence with the ability to engage with and influence C-levels and decision makers.

Desirable Requirements

• Advanced experience in a relationship selling role.
• Bachelor’s degree.

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Application closing date: 01 April 2024

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

Job Responsibilities

• Study, analyse and understand business requirements in context to business intelligence.
• Design and map data models to shift raw data into meaningful insights.
• Utilize Power BI to build interactive and visually appealing dashboards and reports.
• Ensure data is cleansed, mapped, transformed and otherwise optimised for storage and use according to business and technical requirements.
• Automate tasks and deploy production standard code (with unit testing, continuous integration, versioning etc.)
• Build data pipelines to collectively bring together data.
• Design and implement written code.
• Test data from source to the presentation layer.
• Support and troubleshoot data pipelines.
• Other responsibilities include extracting data, troubleshooting and maintaining the reporting platform.

Job Requirements

• Bachelor’s degree in Information Technology, Computer Science, Manage Information Science, Banking and Finance or equivalent.
• Min. 5 years of experience in Data Analytics, Realtime data integration and Business Intelligence
• Experience in building and optimising ‘big data’ data pipelines, architectures, and datasets.
• Strong analytic skills related to working with unstructured datasets.
• Experience in Azure data integration tools e.g., Azure Synapse, Azure Data factory,
• Experience in Power BI report delivery.
• Knowledge in traditional ETL.
• Knowledge in financial sector technologies, products and services will be an advantage.
• Able to multi-task in a challenging technical environment to deliver high quality solutions.
• A meticulous team player who has proactive and positive attitude
• Excellent communication, interpersonal and presentation skills

Job Responsibilities

• Installation, Implementation, Evaluation, Configuration, Administration, Operations, Monitoring, and Management of Oracle Databases (12c / 19c) running on Linux environment.
• Provide technical solutions for database related issues.
• Monitor and optimize database performance, ensuring high levels of system availability and reliability.
• Data Management and Operational Support for both Oracle.
• Implement and manage high availability solutions including Oracle RAC and Data Guard
• Troubleshooting real-time performance and tuning issues in Oracle Database
• Manage and perform database backup restore.
• Upgrade of New Software Releases, Patches and System.
• All aspects of database tuning from software configuration, memory usage, data access, SQL and physical storage.
• Administer and maintain MS SQL (2016 and above) environments.
• Support Audits with relevant correct details.
• Participate in Disaster recovery exercises.
• Respond to calls such as incidents and requests in a timely manner.
• Maintain proper documentation according to the company policies and practices.
• Perform change and release management according to bank policies.
• Troubleshoot and resolve problem of database issues with emphasis on root cause analysis.

Job Requirements

• Bachelor’s degree in Information Technology with min. 7 years’ work experience in Oracle patching for Standalone and RAC environments.
• Experience in RAC and Grid Infrastructure (Clusterware, ASM, Disk Groups, etc.)
• Experience in Always ON and Windows clusters
• Experience in migrating and upgrading of database.
• Experience in managing database security policies and procedure documents.
• Excellent communication, presentation and interpersonal skills.
• Ability and willing to work after office hours and on weekends when needed.

Job Responsibilities

• Conduct day-to-day L2 support of banking application software. In case any errors are detected by the bank operations department (L1 support), you are required to find the recovery solution, working together with your colleagues, the outsourcing vendor, the bank IT department, and the counterparty of the head office, if necessary. This may involve overtime work if issues arise after business hours or on weekends.
• Once the bank decides to launch a project for change request functions raised by users, or dealing with End of Life scenarios such as operating systems, database management software, and hardware, you will take on the role of project manager.
• You are expected to manage team members, multiple vendors, and service providers to complete all tasks as required and planned.
• You are expected to proceed with projects by resolving issues, controlling vendors and resources, managing schedules, and preparing reports for management, the bank, and the head office for approval if required.
• You are required to strictly comply with the Mizuho Development Policy and Procedures.
• Coordinate all processes to ensure smooth progress for the bank and developers, vendors, and the head office's relevant development team

Requirements:

• At least 3 year working experience as application software project manager or engineer in banking IT sector.

Other requirements/ skills:

• We seek chief application IT engineer who has following experience, knowledge, and skills:

1. Working experience of application project management at banking IT sector.
2. Developing experience of bank settlement application (SWIFT, GIRO and FAST etc.)

• Knowledge and experience in Java, Oracle and .net, JP1
• Knowledge and experience in HULFT, MQ, SFTP, VMware technology, or network administration will be an advantage.
• Ability to interact effectively across all levels, including the bank IT department, the bank user department, outsourcing vendors, member of head office, will help the candidate perform successfully in the role.
• Coordination skills to handle various parties, such as both local and international clients, vendors and counterparts.
• Certificate of PMP would be advantage.
• Strong interpersonal as well as verbal and written communication skills in English. "

The Research Assistant / Senior Research Assistant will conduct research in deep learning and Artificial Intelligence, perform experiments, and publish research papers in top-tier venues.

Qualifications & Experiences:

• Bachelor's / Master's degree in computer science, engineering, or a related field with a focus on computer vision, and an advanced level of understanding and expertise in the field.
• Proficiency in programming languages (Python)
• Familiarity with computer vision libraries and tools (such as OpenCV, TensorFlow, PyTorch) is essential.

Be part of an established, exciting and expanding Group of F&B company with multiple brands and concepts. Eatz Catering Services Pte Ltd is a Halal-Certified Full-Service Caterer since 2005.

The job scope of a Sales Consultant typically includes providing administrative support to the Sales departments. Some of the key responsibilities includes:

• Build rapport and communicate well with clients and answer all incoming queries (online, phone enquiries, etc)
• Assist to check and update orders into the system
• Plan and Create Sales quotations / confirmation orders in a timely fashion.
• Assist to update keying in of data in the ERP system
• Assist and ensure that all orders are prepared accurately to ensure 100% delivery success rate for all customers
• Administrative work to assist the team (Admin)
• Any other duties assigned by the Directors

Requirements:

• Min 2 year of experience.
• Good Command of MS Word & MS Outlook
• Strong, Good & Strategic Team Player yet able to work Independently
• Good Interpersonal skills
• Must be Meticulous & Always Accurate for all work done
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & Experience in F&B Industry would be an advantage
• Ability to start ASAP would be an advantage

Job Info

• Attractive Salary Package - commensurate to work experience and qualifications
• Work in a Pleasant Working Environment
• Work Location: Bedok (take 17A from Bedok MRT – 2nd last stop)
• Staff lunch provided

Please email your updated resume to [email protected] AND WhatsApp to 9857-9292 for faster response with:

• Last & Expected Renumeration
• Earliest Availability for Interview & Commencement of Work
• Vaccination Status / COVID History

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.