JOB DESCRIPTION:

1. Liaise with various statutory board, government department (i.e.HDB,PUB,MOM etc.) and sub-contractors to ensure smooth executive works.
2. Resolve public concerns/feedbacks/complaints relating to project.
3. Organize and co-ordinate both planning and ad-hoc rectification works in the upgrading precinct.
4. Assist Project Manager in all other documentations.
5. In charge all public relation duties and customers enquiries.
6. Prepare and submit monthly reports, weekly updates, and other materials as when required.
7. Promote positive relationship with stakeholders.
8. Participate in project meetings.

JOB REQUIREMENTS

1. Candidate must possess at least “O" level or Diploma.
2. Required language(s): English, Chinese (to liaise with Chinese speaking associates)
3. At Least 2 years of working experience in the related field is required for this position.
4. Hardworking, helpfulness, independent, interpersonal and teamwork.
5. Preferably Junior Executive specialized in Engineering-Civil/Construction/Structural or equivalent.

We are in search of an innovative and forward-thinking leader to assume the role of Chief Executive Officer (CEO) in Singapore. The ideal candidate will be tasked with providing key strategic direction, fostering organizational expansion, ensuring operational excellence, and possessing strong grasp of AI trends and other technological advancements. Collaborating closely with the executive team, the CEO will play a pivotal role in shaping and executing the company's strategic vision and to do great things !

Key Responsibilities:

Strategic Leadership:

- Provide visionary leadership to navigate industry changes, capitalize on AI opportunities, and stay at the forefront of technological advancements.

- Oversee financial performance to maintain the company's fiscal strength and stability.

- Develop and manage budgets, financial forecasts, and investment strategies.

Stakeholder Engagement:

- Cultivate and sustain strong relationships with key stakeholders, such as clients, partners, investors, and employees.

- Represent the company at industry events, conferences, and in the media.

Operational Excellence:

- Ensure efficient day-to-day operations by optimizing processes for productivity.

- Foster a culture of continuous improvement and innovation.

Team Leadership:

- Recruit, nurture, and retain high-caliber talent with a proficiency in technology and AI.

- Inspire and motivate the executive team and employees to achieve more with company goals.

Risk Management:

- Identify and mitigate potential risks to the business.

- Implement strategies to navigate challenges and capitalize on emerging opportunities.

Qualifications:

- Demonstrated success in executive leadership, preferably with a strong background in technology and AI.

- Proven ability to drive organizational growth and enhance profitability.

- Strong strategic thinking and decision-making skills.

- Excellent communication and interpersonal abilities.

Education:

- Bachelor's or Master's degree in Business Administration or a related field.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

• Pulsed plasma actuators have gained significant traction in the research community for their ability to produce enhanced aerodynamic performance with minimal modifications required to the system geometry. Yet while most studies have focused on flow separation control, less attention has been devoted to skin friction reduction. This project aims to examine and optimize the performance of a novel class of pulsed plasma actuators.
• The selected candidate is expected to conduct experiments to characterize both the aerodynamic performance and plasma properties of these actuators, so as to understand the underlying physical mechanisms leading to any observed drag reduction. Extensive use and development of laser-based techniques should be expected, along with ample potential for use of machine learning approaches.

Qualifications

• PhD in Fluid Mechanics, Aerodynamics, Applied Physics, Plasma Physics, or related field. Experience in laser-based diagnostics and/or machine learning approaches is strongly preferred.

6, 12 or 18 months contract WITH completion bonus

RESUME BOOSTER

• Basic UP $3800
• Mon – Fri (Office hour)
• EAST

Duties

- Deliver personalized service over the telephone to customers in call centre on products and services inquiries.

- Provide one-stop customer services across all channels of communications

Requirement

- Min A Level or DIPLOMA in any field

- Well-groomed, with a pleasant and dynamic personality

- Excellent customer service

Charterhouse Resources Pte Ltd (13C6338) | Michael Chee (R1987731)

JOB SUMMARY

Work closely with the Duty Managers (DM) to ensure daily operations in Front Office are run smoothly. Ensure all the areas in Front Office are covered by sufficient manpower at all times. Assist to oversee and train all Front Office associates to ensure consistency of service rendered to all guests.

JOB DESCRIPTION

• Monitor room assignments to ensure all guest requests are met or provide guests with an alternative if unable to meet requests.
• Master all duties and responsibilities of a Guest Relations Agent and provide guidance and supervision while on shift.
• Check and ensure that all tasks stated on the associate’s daily operation checklists are completed before the end of each shift (Applies for all sections and including printing of reports required).
• Handle all guest requests and complaints and take ownership of guests’ feedback. Correspond with guest.
• Ensure key packets for guest are properly packed according to the hotel’s standard and room assignment is in accordance to guest requests and preferences.
• Assist to handle overbooked situations with Duty Managers/AFOM/FOM.
• Handle night audit duties, Opera interface and liaising with Opera support when shut down is required.
• Know all hotel emergency procedures at all times, including and not limited to, systems contingency report, hotel’s business continuity plan, hotel’s contingency plan, and to be available to assist guests.
• Log daily incidents (where applicable) and be aware of any general liability issues and if unclear, to check with Duty Managers, before any actions taken.
• Ensure all areas under the Front Office’s jurisdiction are cleaned at all times. (Including but not limited to the hotel lobby, back office, Concierge storage).
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Ensure hotel’s properties, department’s equipment are handled with care by all associates and used according to proper procedures at all times. Monitor guests’ supplies and office supplies, and requisite through the necessary hotel platform in a timely manner.
• Assist to prepare and conduct 15 minutes training for all Front Office Associates.
• Maintain effective service in line with the Hotel’s Corporate Image:

- Company’s Grooming Standard

- Standard Operating Procedures

- Departmental Policies

- Corporate Policies

• Cash/Bank Handling

- Process all payment methods in accordance with Accounting procedures and
policies.

- Follow property control audit standards and cash handling procedures (e.g., blind drops).

- Count bank at end of shift, complete designated cashier reports, resolve any
discrepancies, drop off receipts, and secure bank.

- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.

- Transport bank to/from assigned workstation, following security procedures.

- Set up and organize cashier workstation with designated supplies, forms, and
resource materials; and maintain cleanliness of workstation at all times.

• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Candidate must possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• At least 2 year(s) of working experience in the related field is required for this position.
• Great communication & presentation skills.
• Proficient in problem-solving & follow-up skills.
• Customer-oriented, well organized & outgoing personality.
• Rotating shift work basis.
• Able to start work within short notice period.

We regret that only shortlisted applicants will be notified.

Monday to Friday 8.00am – 5.45pm

Responsibilities

• Perform SAP system transactions
• Access customer system to process stock adjustment tickets
• Perform daily system inventory reconciliation and investigate root cause
• Compile weekly reports
• Compile and prepare documents for inventory adjustment and scrap
• Support warehouse team to investigate system/IT issues
• Liaise with customer & warehouse admin team

Requirement

• Min. Diploma/ O Level
• Able to commit 1 year
• Has prior experience in Logistic or supply chain
• Has prior knowledge in SAP

If interested, please email your resume to [email protected]

➖

Alex Goh Hock Leong

(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

· Patrolling: Regularly patrol the premises, checking for any unusual activity, signs of disturbance, or unauthorized entry.

· Monitoring: Use various monitoring tools, including CCTV cameras, to keep a watchful eye on the premises and quickly identify any security breaches.

· Crowd control: When required, manage crowds, and ensure that they do not become unruly or pose a threat to public safety.

· Access control: Ensure that only authorized personnel are allowed entry into restricted areas.

· Responding to emergencies: In the event of an emergency, take appropriate actions to minimize damage, protect people and property, and notify emergency services as needed.

· Reporting: Maintain detailed logs and reports of all incidents, activities, and security-related issues that occur during your shift.

· Concierge Service: Provide excellent customer service to all visitors and tenants of the residence you are securing. (Administraive work and check-ins/outs)

** PLEASE NOTE RELEVANT SECURITY OFFICER CERITIFICATE AND LICENSE ARE REQUIRED **

Other Requirements

· Good personality and pleasant attitude.

· Customer service oriented is preferred.

· Have experienced in attending tenants / clients concerns in residence OR hotel environment is a plus point!!

· PLRD Rank SSO

· Night Shift Only

Location

· Near Scotts Rd / Mt Eliz

• Working Location: Tanjong Pagar (Maxwell Road)
• Hourly Rate: $11.50 per hour
• Able to commit immediately till end February 2024 (Subject to extension)
• Mon - Fri Office Hours (Not required to work on weekends and PH)

Responsibilities:

• Render assistance to customers on their enquiries on schemes and services of the company
• NO SALES INVOLVED
• Training will be provided

Requirements:

• GCE ”O” Level and above
• Preferably with Customer Service experience in the service industry
• Proficient in English and a second language so as to converse effectively with different groups of customers
• Excellent team player who is task-orientated
• Possess Good Customer Service Skills

Interested candidates, please forward a copy of your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified

SINGAPOREANS ONLY

Responsibilities:

• Conduct access control duties at the terminals
• Screen passengers and their hand-held luggage’s for prohibited items before boarding the aircraft
• Screen checked-in luggage for prohibited items

Requirements:

• Minimum education qualification at least 1 GCE 'N' / 'O' Level
• Must be able to perform 12 hrs shift duty
• No experience are welcome to apply

Please WhatsApp 92335025 for more information.

We regret that only shortlisted candidates will be contacted.

Gan Wei Sheng Winson (R1985054)
Just Recruit Singapore Pte Ltd (EA12C6295)

Work location: Caldecott

Contract duration: 1 year

Salary: $2800

Responsibilities

• Assisting in project management of various research studies and research processes
• Liaising with internal and external stakeholders
• Participating in planning of research related events
• Developing digital material (e.g., infographics) to support research communications
• Assisting in fieldwork and/or analysis of research studies

Requirements

• Degree
• Strong project and event management, communication, and interpersonal skills
• Comfortable with a fast-paced team environment and multitasking
• Interest in social policy and research
• Familiar with graphic design software (e.g., Adobe Illustrator)
• Familiarity with social research methods (qualitative and/or quantitative) would be a strong advantage

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

• MNC
• Basic $2400 - $2600 + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Changi Airfreight Centre
• Working Hours: 9am to 6pm (Monday – Friday) / 9am – 1pm (Alternate Saturday)

Responsibilities:

• Able to book with airlines, cutting of AWBs, consolidation
• Co-ordinate with traffic & shippers & overseas agents via email / phone
• Declare export permit (AED)
• Raise invoice, filing of job files

Job Requirement:

• Possess minimum GCE ‘O’ education level
• Possess minimum 1 - 2 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHENG JAU WEI (R23115788)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities:

• Create, modify, release, and issue installation and lift part drawings.
• Create, update, distribute, and maintain design documents (such as delivery lists, design standards, design changes, and information about them).
• Review the project design to make sure the requirements of the client are fulfilled.
• Verify that all design safety considerations are examined and adhered to.
• Adherence to the timetable and due date for specified tasks and projects
• Design process computerization and documentation

Requirements:

• Minimum Diploma n Electrical Discipline
• Knowledge of AutoCAD is an advantage
• Knowledge of Coding is an advantage
• Open for fresh graduates that are keen to pursue a technical career in manufacturing.

For interested applicants, kindly send your resume in Word/PDF format including the following:

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified.

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

• Maintaining contacts with airlines, trade, industry and government bodies to keep abreast of information and economy/market developments
• Manage daily shipping co-ordination of shipments by air, sea (export/import/3rd party/local delivery)

Requirements:

• GCE O Level and above
• At least 2 years of working experience as Sales admin

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities:

• Preparation and completion of medical shipments
• Liaising with our customers, booking of airfreight space with airlines and execution of medical AWBs
• Handle import and export medical inventory logistics duties, updating of inventory documents, picking; and packing of items
• Any other duties as assigned by the Operation Manager.

Requirements:

• Experience in Airfreight and Logistics industry
• Require knowledge of computer (e.g., Excel, Words, PowerPoint etc.)
• Ability to work independently, multi-task, prioritize, and manage time effectively
• Good communications and interpersonal skill

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to [email protected]

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

RESPONSIBILITIES

• Estimate the sales of maintenance components.
• Create the required quotes and engage in negotiations with clients.
• Keep track of and update the sales status.
• Create the required reports for sales and quoting work.
• Release job instructions and other pertinent materials for the project.
• Support the creation and upkeep of software used in sales.
• Coordinate work-related issues with other departments.
• Report to the supervisor on any issues with the division.

REQUIREMENTS

• Fresh Graduates Welcome to apply
• Candidates with experience in negotiation with external customers is an advantage
• Experience in Sales or Customer service is an advantage
• Minimum NITEC

Kindly include the following in your resume:

1. Current Salary
2. Expected Salary
3. Availability
4. Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

• Liaises with the S.O and the public on all press and public relations matters pertaining to SHINGDA project.
• Handle all press queries relating to the project to the board directly.
• Liaise with the board on all press releases, press statements, comments, articles or material pertaining to the Project. Including approval of release and edits.
• Provide S.O with schedules relating to all proposed night works, traffic diversion, closure of road etc. which may cause inconvenience to the public. If required, the PRO is required to inform nearby resident’s; town council, management committees, etc. If required, by hand of any letters or notices for such works.
• Extend all necessary support, assistance, and co-operation whenever, there are visits to the construction site by any external parties officially approved or lead by the Board
• Handle and act on all public complaints or feedback relating to assigned SHINGDA project thoroughly by investigation on priority basis.
• Provide, support, and make available appropriate materials and information for incorporation into any other Board’s public relation campaigns which may be conducted from time to time. Such campaigns include presentations, pamphlets, brochures, signs, newspaper articles , photographs, site visits, narrated color videos etc.

1. Preferred qualifications: Possess at least a Diploma, Advance/Higher/Graduate Diploma or equivalent

2. Relevant Experience: 1 years of experience in Civil Construction environment as a PRO or equivalent

Work Location: Ang Mo Kio Avenue 1 and Upper Thomson Road.

Work Location: Jurong East (School)

Working Hours: 7.30am - 4.30pm

1 Year Contract

Monthly Salary: $2000 per month

Job Scope:

Front Desk Duties

• Attend to front desk and telephone enquiries, including taking phone calls, recording messages and relaying messages to staff.
• Attend to students’ needs, such as minor injuries queries etc.
• Attend to parents and vendors, including replying to queries, acceptance of goods delivery, etc.
• Maintain the front office’s stationery supplies and equipment, and other inventories.

Administrative Support

• GCE O Level and above
• Assist in administrative duties in the school’s General Office such as data entry, typing of documents, photocopying of documents, filing of documents etc.

Requirements:

• GCE O Level and above
• Proficient in MS Office (Word and Excel)

Kindly send in your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

Responsibilities:

• Check boarding, staff passes and valid entry passes
• Persons, bags & vehicles checks
• Detect prohibited and contraband goods or items, and forged travel documents
• Check and secure premises of clients
• Escort oversized vehicles, VVIPs, cash and valuables

Requirements:

• Minimum N or O Level
• Willing to work 12 Hours Shift
• Applicants with no experience are welcome to apply (training will be provided)

Please WhatsApp 92335025 for more information.

We regret that only shortlisted candidates will be contacted.

Gan Wei Sheng Winson (R1985054)
Just Recruit Singapore Pte Ltd (EA12C6295)

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Ensure customer’s orders are processed in a timely and accurately manner
• Ensure reports are submitted on a timely to established customer’s schedules
• Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Initial cycle count as per schedule
• Ensure proper keeping of cycle count sheet for audit trail purpose
• Be responsible in reconciling all stock discrepancies
• Inventory Management for Customer’s WMS system
• Ensure all billings are done timely & accurately with all necessary supporting documents
• Collate and compute the monthly KPI report
• Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

• Preferably Diploma in Logistics or Business Admin
• Customer Service Orientated and team player
• Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

Work Location: Outram (Govt Agency)

Working Hours: Mon to Fri Office Hours

Contract

Monthly Salary: up to $2500 per month

Job Scope:

• Support programme manager in coordination and administrative duties
• Manage publicity of events and schedule and set up of eDM/push notifications
• Collating data collected and extract data for reports/evaluations
• Ensure smooth operations of events and support on-ground events, if needed.
• Document frequently asked questions shared by vendor.
• Collate and verify supporting documents from vendors
• Management of mailbox queries on weekly basis
• Support team in any administrative tasks if required.

Requirements:

• Diploma with 3 years of relevant experience
• Good customer service, communication, project management and time management skills
• Proficient knowledge of Microsoft programmes (e.g. Excel, PowerPoint, Word, Outlook)
• Comfortable with use of IT system/s

Interested candidates, kindly email your resume to: [email protected]

We regret to inform that only shortlisted candidates will be notified.

SINGAPOREANS ONLY

Industry: Logistics

MNC Environment

Permanent role (AWS Guaranteed + VB + Quarterly Bonus)

Responsibilities:

• Ensure customer’s orders are processed in a timely and accurately manner
• Ensure reports are submitted on a timely to established customer’s schedules
• Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
• Liaise and update customer closely to resolve customer orders or shipments related issues
• Initial cycle count as per schedule
• Ensure proper keeping of cycle count sheet for audit trail purpose
• Be responsible in reconciling all stock discrepancies
• Inventory Management for Customer’s WMS system
• Ensure all billings are done timely & accurately with all necessary supporting documents
• Collate and compute the monthly KPI report
• Achieve & maintain consistent KPI, make suggestions to improve when necessary

Requirements:

• Preferably Diploma in Logistics or Business Admin
• Customer Service Orientated and team player
• Product and System knowledge & MS Office Skills

Job ID: LRYWW876

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

+65 6950 9747

EA Licence Number: 02C4944

Registration Number: R1100011

EA Personnel: Carlo Antonio Dela Cruz

• Position : Outbound Call Centre Officer (Relevant Exp Req/Office Hours/Bukit Merah)
• Location : Bukit Merah Central
• Working hours : 9:00am - 6:00pm (Monday - Friday)
• Salary(commensurate with experience): Up to $2800 + AWS + 14 Days Annual Leave
• Duration : Permanent
• Industry : Healthcare

Main Responsibilities:

• Handling inbound calls on payment related to hospital bills
• Making outbound calls to follow up on payment related to hospital bills
• Receivables management
• General customer service duties
• Handle patient enquiries, provide billing information to patients
• Sending statement of accounts
• Ad-hoc duties as assigned

Requirements:

• Proficient in Microsoft Office applications (MS Word & Excel)
• Candidate must possess at least Higher secondary/Pre-U/A level/College, Professional Certificate or equivalent.

Email to: [email protected] or call me at: 6398 5682 for more information.

Do visit www.facebook.com/search.personnel for more job listings.

**We do not charge our candidates any referral fee nor bind them with any contract.**

Diana Okta Tio

Associate Consulting Director (APAC)

Reg no.: R2094678

EA No: 13C6684

Job Experience:

• Handling customers' enquiries.
• Performing cashiering duties.
• Prepare Statement of Accounts (SOA)
• Perform AP/AR function and also finance reconciliation.
• Any other ad-hoc duties as assigned.

Requirements:

• Minimum N or O levels
• Minimum 1 Yr of Exp
• A team player with good interpersonal and organization skills.
• People oriented with a willingness to learn.

Interested applicants, please write in through CareerFuture with detailed resume in MS Words format.

EA License Number: 23C1730

Please Provide:

1) Availability
2) Current/ Expected salary
3) Reasons for leaving previous employments

We regret that only shortlisted candidates will be notified.

Our esteemed client, a recently established travel agency, is actively seeking a dynamic and highly motivated individual to join their team as a Customer Service Agent.

Customer Engagement:

• Engage with customers via various channels, including phone, email, and live chat.
• Provide detailed information on travel destinations, itineraries, and related services.

Booking and Reservation Management:

• Handle travel reservations efficiently, ensuring accuracy and completeness.
• Liaise with airlines, hotels, and other service providers to secure bookings.

Issue Resolution and Customer Satisfaction:

• Address customer concerns and complaints promptly and professionally.
• Collaborate with internal teams to achieve swift issue resolution and maintain high customer satisfaction.

Sales and Service Enhancement:

• Identify opportunities to promote additional services or upgrades to enhance the overall travel experience.
• Strive to meet or exceed sales targets for ancillary services.

Documentation and Record Keeping:

• Maintain accurate and comprehensive records of customer interactions and transactions.
• Ensure all necessary documentation is complete for each reservation.

Adherence to Policies and Regulations:

• Stay informed about industry regulations, company policies, and best practices.
• Ensure strict compliance with all relevant travel regulations and guidelines.

Qualifications:

• Preferably a diploma or equivalent; in travel and tourism .
• Proven experience in customer service, with a preference for candidates with background in the travel industry.
• Good verbal and written communication skills.
• Strong problem-solving abilities with acute attention to detail.

Interested candidate may send your resume to [email protected] for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)