Overview

This is an exciting opportunity to be part of the fastest growing, most vibrant and dynamic region in the world! This role will be part of the MCAPS Asia President Office, living and breathing Customer Centricity, constantly thinking of ways to open all Rooms of The House and raising the bar to deliver the highest impact in Asia.

The MCAPS Asia President office is looking for a customer centric and results driven individual to partner with our Areas to deliver the most impactful Customer and Partner Executive engagement. Reporting to the Chief of Staff (CoS) of the Asia President, this role will primarily plan and execute Customer & Partner executive engagements and programs, working across with Leaders’ CoS and various functions in Asia Areas, Countries and Corporate.

You would have ideally worked with Senior Sales Leaders in a sales and results driven environment, with acute understanding and ability to evaluate Customers’ and internal requests, enabling you to manage and prioritize in the most efficient and diplomatic manner.

Responsibilities

1. Partner with Area Teams to formulate the Executive engagement strategy and framework for Customer accounts and Partners that are sponsored by the Asia President. Operationalize the plan to execute regular internal and external governance with the Customer/Partner with clear go-forward plan and deliverables. Program manage key engagement such as EBC, external events, critical escalations with the Sales teams and maintain 360 view of the account with regular internal updates (eg newsletter).
2. Attend Customer/Partner meetings with the Asia President where possible, and work with the Sales Team to orchestrate internally, connecting with cross functional teams to follow through on Customer requests.
3. Be the trusted go-to partner of the assigned Area(s), connecting regularly to understand their strategy, core priorities and deliverables. Solicit feedback from the Area(s) to strive for continuous improvement and efficiency both ways.
4. Plan and execute Country visits, optimizing all aspects of the engagements and meetings with Customers, Partners, Employees (eg Townhall, Roundtables), Events and PR/Media/Analyst briefings. Partnership with the Area, plan the end to end of the visit with timely preparation and briefing with the Asia President, following through with post meeting notes to the Customers and Partners.
5. Represent the Asia President in planning and executing Corp/GES led CxO events (eg CEO Summit), partnering and managing invites and exceptions with the Area teams.
6. Formulate a systematic process for Areas/Countries to request for Asia President and Corporate Executives engagement with Asia Customers. Create an overview of these requests along with visits to Asia by Corp Executives.
7. Connect with functional teams, not limited to Solution GBB/Industry/ECA/CO&I to form a holistic view and understanding of the business. Partner with these teams and leverage a wide spectrum of expertise and capabilities to orchestrate internally, enabling the greatest impact with the Customer through the One Microsoft engagement.
8. Institutionalize regular learning sessions within the Asia President Office, extending to the Asia Core LT CoS/BM/BPM to explore new ways of operationalizing our core priorities and deliverables with AI and Copilot.

Qualifications

1. 10+ years' experience in Operations, Program Management, Strategy and Analysis in a Sales Environment
2. BA/BS or equivalent work experience. MBA preferred
3. Executive maturity, organizational agility and strong impact and influence competencies. Ability to manage ambiguity and manage complexities.
4. Self-motivated and directed, requiring minimal supervision.
5. Ability to work effectively across groups (business and functions) in a fast-paced work environment.
6. Strong project management skills: ability to drive multiple projects forward, effectively leveraging all resources to drive results.
7. Effective at influencing without authority and driving work through others.
8. Creativity in solving problems and generating innovative solutions
9. Proven ability to create clarity, generate energy and deliver success

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Quality and Reputation Management

• Develops methodologies, frameworks, and strategies aligned with guest excellence and Dusit's signature guest experience
• Complies with quality standards for products and services in line with Dusit Brand and Operational Standards
• Ensures all employees receive company's service quality training
• Advises management on compliance issues and conducts quality-related activities including internal audits and validates quality processes to maintain standards
• Champion the Guest Engagement Platform
• Coordinates with management for guest expectations & satisfaction analysis to enhance service quality

Customer Experience (CX) Management

• Strategic Collaboration: Fostering collaboration and innovation with relevant divisions to ensure proper execution of all CX activities and events
• Event Planning and Quality Oversight: Manages and enhances hotel experiences by developing and executing signature activities and events focused on customer engagement and satisfaction. Maintains oversight of consistency and quality, ensuring programming is aligneds with brand's value, current trends and guest interests
• Revenue Enhancement: Collaborates with respective division heads to drive revenue through innovative CX experiences and programming, aligned with broader business goals

Sustainability Management

• Strategize and manage implementation of Tree of Life, focusing on maximizing net positive impact
• Fosster collaborations among departments and between Dusit and external stakeholders to ensure effective execution of sustainability initiatives
• Track sustainability performance and progress of "Tree of Life" in accordance with the relevance requirements and standards, and timeline administered by Corporate Sustainability and report to Corporate Office in a timely manner

Operational Brand Compliance

• Monitors compliance of all brand signatures in hotel operations, including but not limited to music, scent, decoration, equipment and set-up of facilities and activities
• Fosters collaboration with various teams in the hotel to make sure that physical brand compliance is met in all guest touchpoints
• Liaise with Marketing to work on on-brand promotional materials for CX experiences and programming

Others

Operate as a key point of ocntact for the hotel on RPS, CX, Sustainability - Tree of Life:

• Establish and maintain strong relationships with key stakeholders both internal and external on sustainability
• Source local and international content and connect / collaborate with stakeholders to enhance guest experiences
• Any other duties as assigned by the General Manager

JOB REQUIREMENTS

• Minimum education of bachelor's degree in Hotel Management or relevant discipline
• Minimum of 3-5 years in hotel operations or relevant equivalent field
• Knowledgeable in hotel operations (e.g. Front Office, Executive Floor, Housekeeping, Food & Beverage, Events, etc.)
• Have good English communication skills both in written and spoken
• Exceptional communication, negotiation, and interpersonal skills, with a keen attention to detail
• Strong leadership and team management skills with the ability to inspire and motivate a diverse team to achieve excellence
• Creative mindset with a passion for innovation and a commitment to delivering memorable guest experiences
• Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously

We are International Reinsurance Brokers established for more than four decades with a worldwide clientele base. As a reinsurance specialist, the company works on behalf of insurance companies to facilitate the placement of Treaty and Facultative reinsurance programs.

The company is regulated by the Monetary Authority of Singapore (MAS) and has subsidiary companies in Jakarta and Colombo.

We are seeking a full-time candidate to assist in the Finance & Administrative Department. Candidates with related qualifications & working experience are most essential.

Roles & Responsibilities:

• Consolidation of Group Accounts & review of subsidiary accounts
• Handle full set of company’s account and monthly financial reports
• Cash-flow management of the company’s account & clients’ accounts (IBPA)
• Prepare periodic budget & forecast analysis & monthly management reports
• Trade debtors and creditors control and general ledger reconciliation
• Revaluation of trade debtors and creditors and monitoring monthly Ageing reports
• Prepare MAS statutory returns & regulatory compliance and liaise with MAS officials
• Conversant with IFRS standards & Insurance Intermediaries Act
• Handle corporate taxation matters & attend IRAS queries & liaison with tax agents
• Reconciliation of monthly group office accounts & intercompany balances
• Prepare GST returns and ensure timely submission to IRAS
• Review of staff expense claims, operating expenses & online payment instructions
• Liaison with external auditors, corporate secretary, and other government officials
• Assist in Corporate Secretarial duties, HRM & general office administration
• Monitor contracts administration and renewals including TOBA, KYC/CDD
• Review & administration of office general insurance needs, including claims/renewal
• Assist in IT-related work, co-ordination & follow-up with external vendor(s)

Requirements:

• ACCA / Degree in Accountancy or Finance from respectable Universities
• Must be conversant in the Companies Act, Insurance Act, PDPA, local taxation
• Mature, responsible & able to work independently, and can work under pressure
• Positive attitude, strong self-motivation, pro-active and initiative to learn
• Possess strong communication and interpersonal & people skills
• Good knowledge of Microsoft Excel/Pivot Table/PowerPoint/Words

Position and remuneration will be commensurate with related experience and qualifications.

Interested candidates are invited to send a full resume with a recent photograph, contact number, and present and expected salary, together with copies of educational certificates and transcripts.

We regret that only shortlisted candidates will be called for interviews and further discussion.

We are looking for a F&B Assistant Manager to join our team!

Responsibilities:

• Oversee Daily Operations: Ensure Operations are run smoothly.
• To assist the Restaurant Manager in his/her responsibilities and act in his/her capacity during his/her absence.
• Lead and coach a team of staff to ensure that all required tasks are completed.
• Ensure that all front of house equipment is kept clean and in excellent working condition through personal inspection and by following the restaurant preventative maintenance programme.
• Oversee and ensure that company policies on employment performance appraisals are followed and completed on a timely basis.
• Maintain high standards for food and beverage quality, presentation, and consistency.
• Supervise employee activities to conform to established standards and policies.
• Ensure employees follow operational practices, hygiene rules, and quality standards.
• Work closely with other departments such as management, kitchen and bar.
• Assist in managing budgets, including cost control and revenue maximization.
• Monitor sales and identify areas for improvement.
• Assist in inventory management and ordering supplies.
• Assist in monitoring inventory levels, minimizing waste, and optimizing stock control.
• Assist in administrative tasks, including scheduling and manage Invoices.
• Any ad-hoc duties required.
• Local / PR

Requirements:

• Diploma in any field
• At least 3 years of relevant experience and experience in managing a team
• Excellent communication, interpersonal, leadership and organisational skills
• Able to perform in a fast paced environment
• Willing to work 6 days shifts work, weekends and public holidays
• Business and financial acumen to achieve profitability targets will be advantageous

Hair Salon manager duties and responsibilities

A salon manager keeps salons running smoothly and fosters an environment where employees enjoy working and clients receive top-notch service. Some key salon manager job duties and responsibilities include:

· Manage outlet day to day operation and sales

· Able to manage, coach and motivate sales and therapist team to achieve target and KPI

· Manage and make sure customers satisfaction are met

· Evaluate staff performance and provide feedback

· Other ad-hoc duties when required

· handles customer’s feedback

· perform beauty service when needed

• Recruiting, hiring, training and coaching salon staff
• Creating work schedules for employees
• Inventorying salon supplies and reordering as needed
• Ensuring that the salon environment meets cleanliness and hygiene standards required by law
• Monitoring staff’s completion of continuing education requirement needed to maintain licensure
• Resolving client complaints
• Marketing the salon to attract new customers
• Performing salon services for customers as needed

· Overseeing daily salon operations.

· Recommend hair related packages to clients according to their needs

· Perform professional hair style and scalp care treatment to clients

Maintain after-sales relationships with all clients

Pleasant personality, hardworking and sales-oriented

· Able to work on retail schedule

· To provide professional advice to customers on beauty trends.

· Requirements:

· -Experienced in Reception, Front Desk, Customer Service and Administrative duties

· -Excellent customer service with good communication & Interpersonal skills

· -Responsible, Positive work attitude and with good Initiative

· -Prefer applicants with relevant experience in the Beauty Industry

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Recruitment Manager and invite talented individuals to join us in our mission.

Responsibilities:

• Collaborate with the team to drive marketing and business development strategies.
• Identify high-growth areas and expand brand identity in China and beyond.
• Recruit, train, and establish good working relations with agents for student recruitment.
• Establish partnerships with educational institutions and colleges, both locally and overseas.
• Participate in educational exhibitions, open houses, and roadshows for agents & student recruitment activites.
• Conduct pre-course counselling for prospective students and attend to enquiries.
• Collaborate closely with departmental stakeholders to support, implement, and execute student recruitment plans.
• Provide support for other assignments as directed by the HOD and President.

Requirements:

• Bachelor’s or master’s degree qualification in Business Administration or related field.
• 3 years of relevant working experience, preferably in a private education institution.
• Ability to handle confidential information with discretion.

Responsibilities:

• Planning and co-ordination of M&E services installation work.
• Supervise sub-contractors and site operation team and liaise closely with consultants to facilitate installation works on site.
• Supervise sub-contractors to carry out their installation works accurately and timely in accordance to contract drawings and specifications.
• Review and ensure proper submissions from sub-contractors.
• Work with QAQC Engineer to ensure quality performance of project Implementation of Testing and Commissioning plan.
• Any other ad-hoc duties.

Requirements:

• Possess relevant Mechanical / Electrical Engineering degree or equivalent.
• Interpretation of M&E drawings and possess a good understanding of codes & regulations requirements.
• Experience in managing a site team on M&E works.
• At least 10-15 years of relevant local working experience in M&E in building and construction projects.
• Good communication, written and analytical skills.
• Working knowledge in BIM model software.

Responsibilities:

Develop and execute a go-to-market plan to sell existing solutions.

Create and articulate compelling value propositions for cyber security products under ABPSecurite portfolio.

Manage contract negotiations.

Manage a robust monthly quarterly and annual sales pipeline.

Work with partners to extend reach and drive adoption.

Develop long term strategic relationships with end users key accounts.

Ensure customer satisfaction in each after sales transaction.

Candidate requirements:

Bachelors Degree required, preferably in Computer Science, Information Systems, or IT.

3 years of applicable experience preferably in a hunting sales role.

Persistence, willingness to learn and adapt on a daily basis.

Experience in selling cyber security solutions will be considered first.

Experience in dealing with government agencies is a plus.

Familiarity with Isolation, CDR, IPAM Security and cyber security laws is preferred.

Track record in achieving revenue targets.

Strong phone and interpersonal communication skills (verbal and written), as well as organisation skills.

Job Description

• Assist FI Team to conduct in-depth KYC onboarding for banks and non-bank financial institutions.
• KYC support for various annual review/ transaction/ compliance queries for the banks’ existing FI/NBFI clients.
• Analyze screened adverse news to assess FI/NBFI clients’ Money Laundering Risk.
• Perform credit analysis on selected FI/NBFIs and conduct relevant industry outlook.
• New Counterparty ID creation.
• Take care of the bank’s own KYC package and provide support for various counterparty’s FI questionnaires.
• Provide FI Business activities, Events coordination support (Invitation, Schedule design and confirmation with guest, Logistics, etc).
• Vostro/Nostro Account Agreement/Documentation Negotiation with counterparty (on the job training ).
• Perform other duties and responsibilities as assigned by the Supervisor.

Requirements

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or any other relevant education.
• Strong communication and organizational skills, with the ability to interact with Chinese-speaking clients.
• Fresh Graduates with related internship experience are welcome to apply.
• Immediate availability will be an added advantage.

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Bachelor's degree in Computer Science or Information Technology

• Knowledge of banking domain such as Wholesale banking Private Wealth banking products and services such as Loan, Deposits, Treasury and Securities Custody & Execution platform

• Possess technology delivery capability, solution design with project governance framework

• Experience in program feasibility studies, pros & cons for solutioning options, cost-benefit analysis, building consensus amongst stakeholders

• Excellent communication, presentation and interpersonal skills

We are running a central kitchen and manufacturing of cooked food for our client mainly for workers who are working on site of construction, factory, shipyards and etc., we looking for a General Manager to in charge of the daily operation, marketing and general management.

He will (be):

1.Responsible for the smooth daily operation;

2. Market and growing the revenue through new business opportunities and clients;

3. Develop and execute business strategies.

4. Ensure full compliance with ISO22000 and HALAL certifications.

4. Overall in charge of all team such as logistics, warehouse, processing workers

5. Ensure products are delivered to customers in good quality, on time, in full, and with cost effectiveness.

6. Full P&L responsibility.

7. Any other duties as assigned by Management.

Requirements:

1. Minimum 10 years of relevant experience in the Food Manufacturing industry;

2. Supply chain management, marketing skills

3. Food safety knowledge

4. Analytical thinker, decision-maker with focus on action and outcomes who drives for results, highly hands-on

Job Description

Sales Enablement

• Create and manage sales enablement materials, including product demos, pitch decks, case studies, and competitive intelligence to empower the sales team
• Lead cross-functional collaboration with product management, customer strategy, marketing, and sales teams to ensure a seamless flow of product updates, feedback, and insights that influence both product development and sales strategies
• In conjunction with customer strategy, conduct ongoing market and competitive analysis to understand customer needs, market trends, and the competitive landscape, providing insights that shape sales positioning and tactics
• Collaborate with product and sales to deliver product positioning, key differentiators, for new product launches, to ensure effective and aligned communication across channels (events, presentations, marketing collateral)
• Oversee Asia requirements and process to utilize the Center of Excellence for creative assets from concept to final product to support all go-to-market activities for product launches
• Prioritize creative briefing and creative requests in line with product roadmap planning
• Proactively take inventory of the current set of creative marketing assets, ensuring assets in use follow brand guidelines and increase awareness for all lines of business. Ensure marketing assets are attractive and resonate with our target audience.
• Prioritize digital asset management for both sales teams and their customers via our sales enablement platform (Highspot) and our customer portal
• Plan and support internal training sessions for Asia commercial teams

Planning and Execution

• Drive product marketing support for an ever-evolving product roadmap
• Use excellent organizational skills to map detailed lists of assets required to support every product on the roadmap
• Proactively drive marketing planning with product and sales teams in the region
• Manage a dynamic product launch schedule against a timeline

Customer Marketing & Events

• Cultivate and manage positive relationships with customers across the region
• Developing strategic customer and product value propositions, messaging that map to our product roadmap that resonates with our target audience.
• Concept and coordinate creative approach, strategy and execution of multi-channel email and social media campaigns that resonate with Asia L&W customers
• Strategic planning, execution, and management of high-impact events, ensuring seamless operations, stakeholder alignment, and measurable outcome
• Coordinate and align cadence for customer comms with sales and customer strategy, with an emphasis on consistency and roadmap alignment

Stakeholder Management

• Keep stakeholders informed about marketing initiatives, progress, and performance through regular updates and clear reporting.
• Actively seek input from key stakeholders (such as sales, customer product, and leadership) to ensure marketing efforts are aligned with their priorities and objectives.
• Collaborate with cross-functional teams to ensure alignment of messaging, and position reflects the overall vision and goals of the organization
• Set realistic goals and timelines, and addressing any concerns or objections to ensure buy-in and support from all relevant parties

Digital Marketing

• Enhance online visibility for good news, product launches, and partnerships in the region through the following:

1. Develop and coordinating social media content for sales reps and the official corporate account, with an emphasis on LinkedIn
2. Help lead adoption of emerging technologies and platforms to accelerate L&W digital programs

Requirements

• 10+ years of experience in a professional marketing function, i.e., Product Marketing, Casino Game Marketing, Brand Management, Product Sales, etc.
• Strong knowledge of the business and long-term strategic goals
• Ability to analyze external factors influencing product performance
• Strong project management and leadership skills
• Demonstrated ability to work effectively in a diverse work group
• Excellent written, verbal, and interpersonal skills
• Ability to multi-task
• Strong problem-solving skills
• Strong analytical skills

The Digital Marketing Manager for the cleaning industry is responsible for developing and executing digital marketing strategies to enhance the company's online presence, generate leads for cleaning services or products, and attract top talent. This role involves managing digital campaigns, optimizing online content, and leveraging recruiment-focused marketing to build a strong employer brand and attract qualified candidates.

• Strategic Planning: Develop and implement effective marketing strategies that align with company goals and objectives.
• Team Leadership: Lead, mentor, and manage the marketing team to ensure high performance and professional growth.
• Brand Promotion: Oversee brand positioning, messaging, and campaigns to strengthen brand presence in the market.
• Customer Acquisition: Design and execute campaigns to attract and retain customers, using a mix of digital and traditional marketing channels.
• Social Media Management: Develop and execute social media strategies across various platforms to engage with target audiences, increase brand awareness, and drive traffic.
• Digital Advertising: Plan, execute, and optimize digital advertising campaigns (e.g., Google Ads, social media ads) to achieve marketing objectives and maximize ROI.
• Market Research: Analyze market trends, customer behavious, and competitive landscape to inform strategy and decision-making.
• Performance Tracking: Monitor, measure, and report on the effectiveness of marketing initiatives, including social media and digital ads, adjusting strategies as needed to achieve targets.
• Collaboration: Work closely with other departments, including sales and product development, to ensure marketing strategies are integrated and supportive of overall business goals.

We seek an experienced and motivated construction project manager to join our dynamic team. As a construction project manager, you will be responsible for planning, coordinating and managing construction projects for our firm.

Your responsibilities will include developing and managing project budgets, creating detailed schedules and overseeing resource allocation to ensure optimal execution. You will conduct regular site inspections, review construction plans and specifications, identify potential risks, implement proactive measures to mitigate them and verify that all the work is performed to the highest quality standards.

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 10+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations of Singapore.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.
• Fluent in Mandarin and English.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in Singapore.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Job description

• Project a professional and welcoming image to the business and be active in seeking and developing relationships to drive reservations.
• Provide the perfect first impression with a smile and welcome.
• Responsible for assigning guests to tables, maximizing the utilization of the space to the best advantage.
• To ensure that guest at every table receives attention and service.
• To monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
• To collate guests’ feedback and maintain and update the guest history system.
• To prepare a monthly report of guest comments, guest list, and report that assist business decision.
• Have a full understanding of Operating Procedures and their role within these standards.
• Confidently take an order asking all relevant questions linked to the sequence of service.
• Ensure problems are dealt with immediately and proactively with the support of the Outlet Manager

Requirements:

• Minimum 3 years of managerial experience in lounge environment
• Hotel industry experience is preffered
• Customer-oriented approach and patience
• Problem-solving and decision-making skills
• Hands-on experience in cashier duties

BitDATA Exchange is growing our institutional sales team and looking for passionate, driven individuals with experience liaising with institutional clients.

This role will leverage relationship development and account management skills, process creation and management ability to educate, introduce and inspire new investment with major institutional clients and high-net-worth individuals from a global market.

What you will do:

· Acquiring and developing trust relationships with a portfolio of major clients (global institutional/VIP clients)

· Expanding the relationships with existing customers by sustained communication, understanding of their needs

· Building key customer service processes and systems, formulating management rules, and tracking the status of key customers

· Analysis of user behaviour, finding hidden needs, writing key customer analysis reports, and communicating with various departments to provide optimal key customer service solutions

The Candidate:

· At least 3 years of working experience in sales and client services function with an international financial background in banking, investment etc.

· Client portfolio including institutional clients, HNW individuals, private bank customers with brokers, futures institutions or commercial banks etc.

· Strong communication, ability to be flexible in various situations, excellent relationship maintenance and sales skills, and ability to work under pressure.

· Detail-oriented, results focused individual who can work with minimal supervision.

· A good understanding of assets/ blockchain space.

· Good proficiency of English, and conversational Mandarin is required to liaise with counter parties.

Conditions

• Be a part of the future of finance technology

• International work environment and flat organisation

• Great career development opportunities in a growing company

• Competitive salary and commission structure

• Hybrid work arrangement

About the role

We're looking for an experienced Product Manager with a bent for solving technical problems and an equally strong ability to drive business strategy and communicate to any audience.

You will lead core parts of our fintech platform that will help to accelerate digital businesses. You will be responsible for the vision, strategy and execution of all initiatives that will ensure our customers get the most value out of our fintech products.

You will be responsible for understanding the motivations and business requirements of our customers and their end-users, and to ensure that our product offering exceeds their expectations, driving towards our company mission of providing equal financial opportunities to everyone.

You will support and mentor other product managers on the team, providing regular guidance and feedback. You will be a role model for others to emulate and set high standards for those around you.

What you'll be doing

• Work closely with the Card Issuing lead and other product managers to discover, ideate, develop and launch growth opportunities and customer-centric products in Singapore and Indonesia;
• Identify market opportunities and establish the product vision and strategy for a brand new product line;
• Understand user needs and gather product requirements to build a world-class card issuing platform;
• Write and review product specifications to scope out new products in detail;
• Build alignment across product teams, cross-functional partners (e.g. Marketing, Operations, Business Development, Compliance, etc.) and the Leadership team;
• Develop and prioritize the product roadmap;
• Document user stories and mockups using collaboration tools like Notion, Figma, and Whimsical;
• Define metrics to measure the health and success of our card issuing platform;
• Work closely with developers to design and conduct user acceptance test cases;
• Drive product development with a world-class team of engineers and designers.

What we're looking for

• You have at least 3 years of experience in Product Management;
• You have the ability to quickly absorb technical concepts and communicate them to a non-technical audience;
• You have a proven track record of delivering measurable results for both users and business;
• You have strong problem solving skills and the willingness to roll up one’s sleeves to get the job done;
• You deeply understand how your products work and how to measure long-term impact. You know every step of the funnel. You can design, run, and interpret experiments and A/B tests;
• You are just as comfortable whiteboarding a completely new experience as you are optimising an existing flow, and you know when to do which;
• You care deeply about getting the details right in order to ship a best-in-class product;
• You know how to influence people to get things done across any function. People love working with you;
• You are outspoken and have the ability to communicate/escalate concerns and facilitate the right stakeholders in a discussion before they become issues;
• You are comfortable working in a tech environment with the ability to coordinate across several functions (Product, Engineering, Business Operations, Compliance, Marketing, Design, Business Development);
• You have strong written and verbal communication skills.

Key Responsibilities:

• Lead and manage audit engagements for a diverse portfolio of clients, ensuring compliance with professional standards.
• Provide technical support and guidance to the audit team, particularly on complex issues.
• Review and finalize audit reports, ensuring accuracy and adherence to regulatory requirements.
• Collaborate with partners and other senior management to enhance audit quality and efficiency.
• Maintain and develop relationships with key clients, acting as a trusted advisor.
• Participate in business development initiatives to expand the firm's audit practice.

Skills & Attributes:

• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Ability to work effectively under pressure and manage multiple priorities.
• Proactive, with a strong focus on continuous improvement and innovation.

Qualifications:

• Singapore Chartered Accountant (CA) or equivalent qualification recognized by ACRA.
• At least 10 years of experience in audit, with no more than 15 years.
• Strong understanding of SFRS, IFRS, SSA and ISA, Companies Act.
• Experience in PRC audit engagements is highly preferred.

JOB SUMMARY

• To manage Branch operational risk and ensure controls are in place
• To comply with the processes on cash handling and branch operations as per Branch Operations Manual
• Assist the BOCEM on the day to day running of branch operations
• To resolve client complaints/feedbacks/issues and manage clients service expectations
• Support the branch in achieving its business objectives within regulations and guideline of external regulatory bodies and the bank
• Activate, educate & direct clients to utilise digital/self- service terminal (SST) channels
• Generate new sales opportunities through referral (excluding insurance and investment)
• To be proactive in improving workflows / internal processes in branch

RESPONSIBILITIES

Branch Operations

• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Checking and approval of Application / Service Request documentations for all products / services.
• Collection of cheques from Quick Cheque Deposit box & batch for processing under dual control
• Review of all Daily/Monthly Reports via Report-to-Web (except GL Reports to be reviewed by BOSM)
• To scrutinize reports/schedules for unusual entries which may require further investigations / Escalations if required
• To raise any Suspicious Transaction Report (STR) if necessary
• Review of Daily Transaction Vouchers
• Stock Control – Custodian for Cashier’s Orders, Savings Passbooks, MLI Cards, Captured MLI/Credit Cards, Cheque Books and any others pending clients’ collection.
• Ensure all Drafts application, Telegraphic Transfer applications, standing instruction, GIRO, Payplus, Clients’ Requests are scanned / batched with appropriate authorization to relevant departments for processing on time
• Collate data/information related to branch reporting.- Accurate & Timely Submission
• Reporting of Daily, Weekly and Monthly Returns where applicable
• Reporting of any other Ad hoc information required from time to time
• Assist in answering phones, general enquiries and investigations.
• Branch Cash Operations In absence of BOCEM, CEOM to assume role of Cash Officer (Keyholder / Safe Combination Holder where applicable).
• To execute controls on cash within the present guidelines of the Bank

Limits Management

• Ensure the overall cash is within the Branch Cash Holding limits (end of day Branch limits)
• Ensure all Client Experience Representative (CER)/ Senior Client Experience Representative (CER) do not exceed intra-day limit /end of day cash limit
• Maintenance of Cash position in all auxiliary Services – ATM/CDM
• Escalate in the event of breaching branch cash holding limits to Branch Manager. Inform also via email the Head, Branch Operations and provide reasons / justifications on the breach
• Raise RMS for change of transaction limits when necessary (e.g. upgrade from CL5 to CL4)

Approvals, Controls & Reconciliations

• Ensure dual control operation of the Cash Vault/ATM/CDM
• Granting transaction approval and overrides for all CER/ Senior CER within delegation limit
• Approve movement of cash to and from vault with Senior CER under dual control and confirm denomination and value input in eBranch System
• Approve cash indent and return to MAS/Battery Road Branch via CISCO
• Perform Surprise Cash Checks at a pre-determined frequency
• Daily reconciliation of physical cash in Vault/ATM/CDM with - Senior CER under dual control
• Perform daily checks (random sample of 5% or 5, whichever is lower) on signature verification, transaction validation and technical details for each CER/ Senior CER’s Debit transactions within the CER/ Senior CER’s limit and sign off on the vouchers as evidence of checks.
• All staff to refer to Cash Operations Manual in Knowledge One for full details

Management of Service Delivery

• Ensure clients are being served within stipulated standard (refer to scorecard)
• Assist clients in queries; handling feedbacks, complaints that are escalated by CER/Sales staff which includes escalated exceptional investigations and queries and liaising with other functions/department

Referrals

• Generate new sales opportunities by proactively referring client with banking needs to respective Sales Staff for cross-selling & upselling, (except insurance and investment)
• To activate, educate & direct clients to utilise digital/self service terminal (SST) channels

Compliance / Operational Risk

• Dual Control to be observed at all times
• To comply with all applicable money laundering prevention procedures and in particular, report any suspicious activity to the Line Manager & Transaction Monitoring Unit.
• Ensure compliance with all regulations and controls as set by the Bank and external regulatory authorities, including controls relating to Guidelines on Fair Dealing and Treating Clients Fairly outcomes

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles

Key Stakeholders

• Client Network
• Branch Manager
• Branch Staff
• Branch Central Team

Our Ideal Candidate

• Diploma or Degree holder
• Good verbal and written communication skills
• 2 years of relationship service management experience in retail banking

Role Specific Technical Competencies

• Cash Handling
• Customer service
• Written and verbal communication
• Attention to details
• Microsoft office skills- Outlook, Excel, Word

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description:

• Exposure with developers & institutional developers.
• Comprehensive exposure to local consultants, architects and engineers.
• Conversant with different type of contracting procedures.
• Able to handle business development on their own.
• Build and maintain strong customer relationships while supporting the tender and business development team, project clients and consultants in their tender bids.
• Coordinate with tender department and HQ in scope of work and project executions and responding to requests, clarifications, and resolving any issues promptly and diligently.
• Coordinate with tender team to manage proposal response process, including detailed tender/ bid requirements.
• Initiate customer visits and processing of various sales proposal, quotations and contracts.
• Manage relationship with existing and potential clients to develop new opportunities and advance organisation’s business interests.
• Business development experience in the contract market with high-end architects, Consultants and end-user clients.
• Take charge of client acquisition and create new business opportunities to maintain the company’s relevance and competitive edge.
• Conduct the necessary market analysis to identify potential working partners for targeted projects.
• Communicate with the potential clients, consulting firms etc. to collect the information of targeted projects.
• To perform market research and identify prospective local projects leads.
• Resourceful and possess good market intelligence on potential upcoming projects.
• Conversant with local authorities’ requirements and engineering standards.
• Good working knowledge of general construction

• Other work tasks assigned by Management

Requirements:

• Minimum Bachelor's Degree in Architecture / Structure / M&E / Quantity Surveying
• Minimum 8 years’ experience in construction industry and having knowledge of the construction business and marketplace in Singapore.
• Team player.
• Career growth development.
• Excellent at developing proposals and presentation slides.
• Able to update and ensure company introduction and other marketing materials are up to date and organize marketing initiatives to increase customer engagement and awareness.
• Able to identify new market trends and seek potential business opportunities and generate monthly reports for management.
• Build and maintain relations with Client, Architect, Consultants, etc.
• Excellent written and verbal communication skills including professional presentations to clients.
• Manage and build positive relationships with existing clients.
• Increase the clientele base by proactively sourcing, arranging meetings and developing new relationships.
• Strong organizational and interpersonal skills with ability to build good relationships with clients and working partners.

Position Overview
A dynamic finance team is seeking a Senior Manager to support the financial management, planning, and operations of large-scale projects. Reporting directly to the Assistant Director of Finance, with a dotted line to the Project Director, this role plays a key part in delivering financial oversight and strategy for complex programs.

The ideal candidate will possess excellent collaboration skills, strong financial and analytical acumen, meticulous attention to detail, sound business judgment, and the ability to engage with multiple stakeholders effectively. This position offers significant visibility and engagement with senior management.

Role & Responsibilities

• Gain a deep understanding of the project and its framework to provide actionable financial and commercial insights that inform key decisions and enhancement strategies
• Prepare monthly financial reports, including variance analyses (actuals versus budget versus forecast) for management review
• Develop and present concise financial and analytical reports or decks to support stakeholder engagement and address ad hoc queries
• Manage the finance team supporting the program’s financial operations
• Oversee funding, cashflow reporting, and utilization requests, ensuring alignment with external stakeholder requirements
• Take full financial ownership of the project, including profit and loss, cashflow management, and reserve reporting
• Collaborate with cross-functional teams to develop annual budgets and forecasts, leveraging past trends and establishing key assumptions
• Prepare and deliver analytical presentations that highlight potential risks or variances
• Review program funding documents and partner with delivery, finance, and pricing teams to refine financial recovery and cost models
• Identify opportunities to streamline financial management processes and implement improvements

Requirements

• A degree in Accountancy or equivalent qualifications (e.g., ACCA), with a minimum of 8–10 years of relevant experience, preferably within audit or commercial finance roles
• Proven experience in managing the financial aspects of large-scale projects, particularly in the IT or technical domain
• Strong analytical skills, a keen eye for detail, and the ability to manage multiple tasks effectively
• Exceptional communication and stakeholder management skills, with the ability to engage both internal and external audiences
• Proficiency in advanced Excel functions, data analysis tools, and comfort working with large datasets
• A proactive and results-driven approach, with the curiosity and initiative to delve deep into financial data for meaningful insights
• Logical thinking, combined with a mindset that challenges processes to deliver value-added solutions
• Highly motivated, resourceful, and able to work independently while contributing actively to team success

Regional Marketing Manager

[Marketing & Communication]

• Take charge of developing, executing, and monitoring campaigns, including branding, event marketing, digital marketing and lead generation in Singapore and APAC region

• Manage and foster marketing initiatives to assist KICC’s in-house companies and

other Korean vendors to drive traffic, engagements and leads in ASEAN

• Maintain strong working relationships with key partners to ensure smooth transition and execution of projects

• Liaise and manage 3rd parties partnerships with various institution and government agency for collaboration opportunities

• Maintain and update social media and KICC website regularly

[Vendor Management]

• Handle RFPs and other necessary paperwork

• Provide pre and actual support in areas such as transportation, logistics, facilities booking, event set-up and etc

• Formulate and execute channel marketing strategies

[Others]

• Working closely and supporting local teams of existing KICC’s in-house companies and other Korean vendors

• Track and analyse results of existing events and programs to identify

opportunities and enhance performance

• Supporting HQ projects

[Requirements]

• Proven success in developing marketing plans and campaigns

• Strong vendor management and decision-making skills

• Excellent written and verbal communications skills

• Ability to communicate in Korean, Indonesian language is a plus

Interested parties, please send your resume to [email protected] stating clearly your availability, skills, experiences and expected salary.

We regret to inform that only shortlisted candidates will be notified

Join Our Team as Product Marketing Manager

Are you a results-driven product marketing professional with a passion for sustainable energy solutions? We are looking for a Product Marketing Manager to join our team and lead the go-to-market strategy for our innovative battery storage systems, EV chargers, and other clean energy products. Based in Singapore, you will play a key role in defining our product positioning, creating compelling messaging, and driving adoption of our solutions across global markets.

As the Product Marketing Manager, you will be responsible for understanding market trends, identifying customer needs, and working closely with product, sales, and engineering teams to ensure our offerings are well-positioned for success. You will oversee the development of product collateral, multi-channel campaigns, and launch strategies to communicate the benefits of our cutting-edge products in the energy storage and electric vehicle charging sectors.

About Us

GivEnergy is a globally established, leading energy storage manufacturer of electronic equipment designed to manage energy use and production. We specialise in our range of inverters and battery systems which allow our users to store their renewable/cheap-rate energy, ease pressure on the grid and save some serious money. Sound good? Then join us in empowering energy freedom for all!

Key Accountabilities

Product Marketing Strategy & Planning:

• Develop and execute a comprehensive product marketing strategy that aligns with the company’s overall business goals and growth objectives.
• Identify key product features, benefits, and differentiators to create targeted messaging and positioning strategies.
• Plan and manage go-to-market strategies for new product launches and enhancements, ensuring alignment across global and regional markets.

Product Positioning & Messaging:

• Craft clear, compelling, and consistent product messaging that resonates with target audiences and differentiates the company’s products from competitors.
• Tailor messaging for different customer segments and stages of the buyer journey, ensuring it addresses customer pain points and highlights product value.

Sales Enablement & Support:

• Create sales enablement materials such as product presentations, case studies, product demos, and battle cards that empower the sales team to effectively position the product and close deals.
• Train and support the sales team on product features, benefits, and value propositions to ensure successful customer conversations.

Go-to-Market Execution & Campaign Management:

• Lead the execution of product launches and marketing campaigns, working closely with cross-functional teams to ensure all elements are aligned. This includes developing campaign assets, coordinating activities across digital, sales, and customer support teams, and tracking campaign performance to ensure objectives are met.

Market Research & Competitive Analysis:

• Conduct market research and competitive analysis to understand customer needs, market trends, and competitive positioning.
• Use insights to inform product strategy, messaging, and marketing tactics, ensuring the company stays ahead of industry shifts and customer expectations.

Performance Tracking & Reporting:

• Track and analyze product performance metrics (e.g., product adoption, customer feedback, market share) and marketing campaign results (e.g., lead generation, conversion rates).
• Provide regular performance reports and use data to optimize future marketing strategies, product positioning, and go-to-market efforts.

Collaboration & Stakeholder Management:

• Collaborate closely with product management, sales, customer success, and design teams to align product marketing strategies with business priorities and customer needs.
• Ensure cross-functional alignment and effective communication to drive successful product outcomes and customer satisfaction.

What We're Looking For

• Bachelor’s degree in Marketing, Business Administration, Communications, or a related field (MBA or other advanced degree is a plus).
• Relevant certifications in product marketing, digital marketing, or related areas are a plus (e.g., HubSpot Product Marketing Certification, Pragmatic Marketing Certification).
• 3-5 years of experience in product marketing or a related field, with a proven track record of successful product launches, go-to-market strategies, and driving product growth.
• Experience in B2B, B2C, and B2B2C product marketing is preferred.
• Strong understanding of product positioning, messaging, and value proposition development.
• Proven experience working closely with sales teams to develop effective sales enablement materials.
• Familiarity with marketing automation platforms (e.g., HubSpot, Marketo), CRM systems (e.g., Salesforce), and analytics tools (e.g., Google Analytics, Tableau).
• Experience in the electronics industry is an advantage.

At GivEnergy, we are dedicated to creating equal opportunities for all, fostering an inclusive workplace where diversity is celebrated. We actively encourage candidates from all backgrounds to apply, as we believe that diverse perspectives drive innovation and creativity.

Join us in shaping a sustainable future with GivEnergy. Apply now and be a part of our mission to revolutionize renewable energy solutions globally.

About the client

Morgan McKinley is working with a global leader committed to continuously deliver solutions to customers’ businesses worldwide by effectively adopting information and knowledge through digital transformation.

About the role

You’ll be the facilities expert, implementing cutting-edge strategies that enable preventive maintenance of our facilities and sustainability of the environment.

Responsibilities

• Manage facilities and office space to ensure government regulations, environmental, health and security standards are met
• Create and implement a preventive maintenance program to minimize downtime and ensure longevity of our facilities
• Provide consultation to management on energy efficiency and process optimization based on data-driven analysis
• Supervise multi-disciplinary teams of maintenance personnel, ensuring they are properly trained and equipped to perform their duties
• Manage and direct all central purchasing including security, parking, cleaning, catering, technology and stationery etc
• Ensure smooth operations and maintenance of facilities, including HVAC systems, electrical systems, plumbing, security, grounds maintenance and repairs

Requirements

• At least Degree / Diploma in any related/relevant discipline
• Strong interpersonal and communication skills
• Good leadership capability and organizational management skills
• Highly motivated, independent and able to work in a fast-paced environment

EA Licence No: 11C5502

Location: Central
Working Hours: Mon- Fri 9am- 6pm
Basic UP $5000 + $60 mobile allowance + 2 times Bonuses

Job Responsibilities

• Seek out potential clients and business prospects for secured lending (Property).
• Actively promote the company's range of financial products and offer guidance on loans to address customer financing requirements.
• Maintain steady growth and achieve pre-set business targets.
• Proactive monitoring of portfolio accounts to achieve maximum profitability and identify new business opportunities.
• Strengthen involvement with key partners and proactively build and manage long-term partnerships
• Prepare credit proposals involving financial analysis.
• Partake in sales and marketing activities in generating prospects.
• Identify, develop, and implement marketing strategies to maintain competitiveness.

Requirements

• Diploma or Degree in Business Management, Finance or related fields.
• Minimum 2 years working experience in the account management, sales or sales support roles
• Candidates should have SME loan experience and relevant contacts (with SMEs and Loan brokers) to source for loan deals.
• Strong acquisition, confidence and result oriented to work well under pressure.
• Meticulous in documentation work
• Experience in term loans and mortgage loans is a plus

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann