• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Salary: Up to $7000

Duration: 3 months contract to Perm

Location: Penjuru Road

Working Hours: Mon to Fri, 9am to 5.30pm

Job Summary:

• The Head of Finance / Finance Manager will lead and manage the finance function within the organization. The role is responsible for the overall financial health of the business, providing strategic financial, managing financial operations, ensuring compliance with financial regulations, and advising senior management on financial matters.

Responsibilities:

• Financial Reporting: Prepare and present monthly, quarterly, and annual financial statements. Ensure that all reports are accurate and completed on time.
• Budgeting & Forecasting: Assist in the preparation and monitoring of the company’s budget. Track and analyze variances between actual performance and forecasts, providing explanations and recommendations for improvement.
• Cash Flow Management: Manage day-to-day cash flow, including monitoring accounts receivable and accounts payable. Prepare cash flow projections and assist with liquidity planning.
• Cost Control & Analysis: Review entire group’s expenditures and identify opportunities for cost savings and operational efficiencies. Analyze departmental budgets to ensure adherence to financial plans.
• Compliance & Tax: Ensure compliance with financial regulations and reporting standards (e.g., VAT, GAAP, tax filings). Coordinate with external auditors for year-end audits and tax filings.
• Financial Planning & Analysis: Conduct financial analysis to support key business decisions, including profitability analysis, investment evaluations, and capital expenditure proposals.
• Internal Controls & Process Improvement: Develop and implement effective internal controls to safeguard the company’s financial assets. Continuously assess and improve financial processes for greater efficiency and accuracy.
• Team Collaboration: Work closely with other departments to provide financial insights and support business initiatives. Ensure alignment between finance and other functions, such as operations, sales, and HR.
• Compliance : Review/prepare annual tax computation, quarterly GST, audit accounts, AGM, and XBRL.
• Ad Hoc : Other tasks as the need arises.

Requirements:

•  Bachelor’s degree in Finance, relevant professional certification (e.g. ACCA, CPA) preferred.
•  4-6 years of experience in finance or accounting, with a strong understanding of financial statements, analysis, and reporting.
•  Proficient in Microsoft Excel and financial software (e.g., SAGE 300).
•  Knowledge of accounting principles, tax laws, and financial regulations.
•  Strong analytical and problem-solving skills.
•  Excellent attention to detail and organizational skills.
•  Ability to work independently, manage priorities, and meet deadlines.
•  Strong communication skills and the ability to collaborate with cross-functional teams.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1435126 (Aw Yu Chen)

Job description

• Develop business opportunities and sales pipeline that lead to sales closure and achieving sales targets;
• Identifying and researching to identify new business opportunities and potential new markets;
• Identify and pursue prospects through various lead-generated activities, including direct mailing, cold-calling, and referral programs;
• Meet with prospects to understand their purchase decision-makers;
• Collaborate cohesively with internal and external stakeholders to ensure customer satisfaction;

Requirements:

• Minimum 5 years of working experience related to Business applications and cloud solutions, ERP experience is an advantage;
• Passionate in engaging customers and providing excellent service;
• Team Lead experience in fostering collaboration and achieving project goals.
• Result-oriented individuals who are experienced in managing clients’ and business partners’ relationships and expectations;
• Sound problem-solving ability in a sales environment and ability to qualify and close business opportunities;
• Good creativity skills, coordination skills, interpersonal skills, and business analytical skills are preferred;
• Good command of English to communicate and present effectively.

Job Summary

We are looking for a HR Talent Excellence and Program Manager to join our APAC HR team. This role will serve at the critical cross-section of NetApp’s Talent Management strategy and execution, working as a part of the HR Business Partner team to deliver on our most critical talent initiatives and programs.

Serving as a “dot connector” between HRBPs, business leaders and our HR CoEs, this role will focus on key talent initiatives (namely, performance management, succession and talent reviews, skills marketing place and employee development) and help represent the voice of the region, ensuring that regional needs and perspectives are integrated into global HR initiatives. In turn, the HR Program Manager will work cross-functionally to support the design and last-mile of delivery of highest-impact talent initiatives that deliver tangible value to NetApp’s APAC business.

The ideal candidate has experience as an HRBP and can pivot between programmatic execution and strategic planning.

Are you looking for an opportunity to shape HR strategy and make an impact across a dynamic and diverse region? Do you want to work in a collaborative, global environment with opportunities for professional growth? If so, this might be the perfect role for you!

Job Responsibilities

Strategy and Design:

• Act as the primary liaison between the APAC region and HR COEs (e.g., Talent Management, Learning & Development).
• Collaborate with COEs to customize and roll out programs that reflect the specific cultural, legal, and operational nuances of the APAC region.
• Ensure that best practices and innovations from the region are shared with global teams and integrated into future initiatives.

Program Management & Delivery:

• Support HRBPs in last-mile delivery of key HR initiatives across the APAC region, ensuring timely and effective implementation.
• Manage end-to-end project lifecycles, including planning, execution, tracking, and reporting on HR programs.

Continuous Improvement:

• Identify opportunities for process improvement and efficiency in the delivery of HR programs.
• Stay current with HR trends and best practices, particularly within the APAC region, to ensure that programs remain relevant and impactful.
• Contribute to the development of HR frameworks and toolkits that can be leveraged across the organization.

Change Management:

• Develop and execute change management plans to support the successful adoption of HR programs in the region.
• Support HR and business leaders in understanding and implementing new initiatives.
• Monitor and evaluate the impact of HR programs, making adjustments as needed to ensure continued success.

Stakeholder Engagement:

• Build strong relationships with key stakeholders, including regional HR teams, business leaders, and global HR CoEs.
• Serve as the voice of the APAC region in global HR forums, advocating for regional needs and ensuring alignment with corporate objectives.
• Regularly communicate program status, challenges, and successes to stakeholders at all levels.

Data & Reporting:

• Collect and analyze data to track the effectiveness of HR programs and initiatives.
• Provide insights and recommendations based on regional data to inform future HR strategies.

Job Requirements

• Strong understanding of HR practices
• Proven ability to manage complex projects and drive cross-functional collaboration.
• Experience working with HR Centers of Excellence and customizing global programs for regional needs.
• Excellent communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
• Strong change management skills and experience with large-scale organizational transformations.
• Proficiency in data analysis and reporting tools.
• Willingness to travel within the APAC region as needed.

Preferred Skill:

• Experience in last-mile delivery or logistics sectors.
• Multilingual capabilities, with proficiency in at least one other language spoken within the APAC region.

Education

• Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree or HR certification (e.g., CIPD, SHRM) is a plus.
• Typically requires a minimum of 12 years of related experience.Mgr & Exec - Typically requires a minimum of 8 years of related experience.

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Organize the management of contracts with vendors and suppliers by delegating responsibilities and discussing anticipated outcomes.

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Assess the performance of the project in order to pinpoint areas that can be improved.

. Knowledgeable in both Software/ Application and Infrastructure

· Must have worked in Agile environment and is hands-on with Jira and Agile methodologies to perform the role of Scrum Master as well.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

• Investigating and resolving production issues related to Oracle Tuxedo middleware platform
• Troubleshooting technical issues reported by customers
• Developing scripts for verifying the correct operation of integrations
• Performing data imports/exports and maintenance of third-party integrations
• Designing and developing distributed applications using Oracle Tuxedo middleware platform
• Writing efficient, scalable, and reliable code in programming languages such as C, C++, Java, or COBOL to implement application logic
• Configuring and managing the Oracle Tuxedo environment, including setting up application servers, managing resources, and optimizing performance
• Collaborating with cross-functional teams, including business analysts, system administrators, and database administrators, to gather requirements, design application architecture, and ensure seamless integration
• Developing and maintaining documentation for applications, including code comments, technical specifications, and system configurations
• Performing unit testing, debugging, and troubleshooting to ensure the applications meet functional and performance requirements
• Conducting performance tuning and optimization of Oracle Tuxedo applications
• Keeping up to date with the latest Oracle Tuxedo platform updates, technologies, and best practices in distributed application development
• Providing technical support and guidance to other team members and stakeholders
• Participating in code reviews and ensuring adherence to coding standards and software development best practices
• Bachelor's degree in Computer Science, Software Engineering, or a related field
• Proven experience in developing distributed applications using Oracle Tuxedo middleware platform
• Strong proficiency in programming languages such as C, C++, Java, or COBOL
• Familiarity with middleware concepts, distributed computing, and service-oriented architecture (SOA)
• Experience in performance tuning and optimization of Oracle Tuxedo applications
• Knowledge of database systems and SQL
• Excellent problem-solving and debugging skills
• Strong communication and teamwork skills
• Ability to work independently and manage multiple priorities in a dynamic, deadline-driven environment

Job Resoibsibilities

• Build and maintain client relationships and act as primary fund administration client relationship manager for fund accounting and other related services
• Be actively involved in business development to pitch for new client engagements
• Set up the fund administrative services workflow and best practices, including evaluation of any fund accounting software where necessary
• To handle all fund accounting activities which includes periodic financial statements, partner allocations, NAV calculations, annual reporting requirement, and capital activity statements etc
• Assist in investor reporting, partner capital account statements, capital calls, distribution, equalization notices and client reporting are prepared and disseminated correctly
• To provide support in multiple asset classes and funds
• Develop strong business relationships with both internal and external stakeholder including fund managers, investors, auditors, tax agents etc
• Other ah-hoc administrative duties

Job Requirements

• Degree in Accountancy, ACCA, CA or professional qualifications
• Minimum 8 to 10 years of relevant experience (preferably in fund houses and fund administrators)
• Strong knowledge of report standards including IFRS, SFRS and RAP 7.
• Positive attitude with great communication skills, meticulous, analytical and the ability to work effectively in a team.
• Individuals who are detail-oriented, comfortable and meticulous to figures and driven to meet deadlines.

• Hybrid Working Arrangement
• Great Working Environment and Team Culture
• Centrally Located

Job Description & Requirements

• Identify and map out solution providers in your target market
• Contact that market through calls and meetings.
• Build strong relationships through your market intelligence and strong client delivery to grow your events
• Have a deep understanding of your clients' business objectives to make your event an integral part of the development strategy
• Creative unique package development to suit your clients objectives through conferences and an online platform
• Create in depth proposals that meet all the clients objectives

The Ideal Candidate:

• Accumulated good sales experience in Conferences, Events, Advertising, Media or Market Research
• B2B sales exeperience
• Analytical personality
• Good interpersonal and communication skills
• Strong drive to succeed
• Good team player

About the company:

We are partnering with an established non-profit global organisation. Well known for their century-long history, they have been shaping the conference landscape for over 100 years!

The team is expanding across APAC and seeking an Account Manager to join their growing team. This role offers a great opportunity to be the face of the business, engaging with clients and driving growth. Ideal candidates should be outgoing, globally-minded, and highly organized.

Responsibilities:

• Build strong relationships with members, address their needs, and ensure high levels of satisfaction.
• Implement strategies to retain existing members, identify upselling and cross-selling opportunities, and drive revenue growth.
• Support program development, execution, and evaluation, ensuring a seamless member experience.
• Manage administrative tasks, track key metrics, and implement process improvements to optimize efficiency.
• Collaborate with the team and other stakeholders to achieve organizational goals.

Qualifications:

• Experience in account management, professional services delivery, customer service, relationship development or client engagement.
• Excellent written and verbal communication skills.
• Well organized and detail-oriented; process driven.
• Customer focused with excellent interpersonal skills, outgoing, a good listener.
• Ability to communicate and sell to C-suite executives.

Ready to contribute to a meaningful cause? Be part of a team that's driving positive change and making a lasting impact.

Great team to join if you are seeking for professional development and mentorship.

If this sparks an interest, apply now or connect with me on LinkedIn!

Remuneration: up to 6,000 SGD base + PB (based on experience)

EA License No.: R22109322

Agency License No.: 11C4388

Situated in the heart of Singapore's Central Business District, Rakuten Asia Pte. Ltd. is Rakuten's Asia Regional headquarters. Established in August 2012 as part of Rakuten's global expansion strategy, Rakuten Asia comprises various businesses that provide essential value-added services to Rakuten's global ecosystem. Through advertisement product development, product strategy, and data management, among others, Rakuten Asia is strengthening Rakuten Group's core competencies to take the lead in an increasingly digitalized world.

Rakuten is a global tech company leveraging its membership ecosystem and data to benefit society. Our AI for Business Department (AI4B) develops and deploys innovative AI solutions to enhance our Commerce & Marketing, FinTech, and Mobile units. We seek talented professionals passionate about impactful, pioneering projects.

As a Product Manager, Generative AI you will lead the development and deployment of AI solutions across Rakuten’s business units. This role requires a blend of AI expertise and business acumen to integrate advanced AI technologies into our products. The ideal candidate has a strong product management background, a proven track record of bringing innovative tech solutions to market, and experience with data science, machine learning, and natural language processing. This strategic role demands navigating product development from conception to launch while leveraging AI innovations.

Responsibilities:

• Collaborate with technical and business leaders to align the AI for Business Department's strategic direction with organization-wide Generative AI initiatives.
• Define product vision, strategy, ensuring alignment with business goals and market needs.
• Assume or support the product owner role, identify and prioritize high-potential, innovative and impactful Generative AI use cases or application features, in close coordination with business experts, accelerating their development and implementation.
• Define and oversee the creation of rapid prototypes and proof-of-concepts for Generative AI applications, ensuring they meet business needs.
• Lead the planning to scale and develop successful Generative AI experiments, prototypes and proof-of-concepts into robust AI solutions.
• Engage with cross-functional teams to ensure product requirements are fully understood and integrated into the development process.
• Monitor product performance and user feedback to continuously refine and improve product offerings.
• Maintain high-quality documentation and thought leadership materials for Generative AI initiatives to engage internal and external stakeholders.
• Facilitate strategic planning sessions and coaching workshops to foster a culture of continuous improvement and innovation within the team. This includes mentoring team members on best practices in product management and agile methodologies, ensuring the team remains agile and adaptable in the face of evolving market trends and technology advancements.

Mandatory Qualifications:

• 3+ years of experience in product management
• Strong communication and interpersonal skills, capable of effectively collaborating with both technical and non-technical teams.
• Proficient in Agile development methodologies and familiar with project management tools like JIRA and Confluence.
• Independent and autonomous work style, capable of navigating complex organizational structures and driving results.
• Strategic thinker with a problem-solving mindset, demonstrating the ability to lead through innovation and critical analysis.
• A strong passion for leveraging technology to address real-world challenges and make a meaningful societal impact.

Desired Qualifications:

• Experience in product management of technology or AI-driven products.
• Proven expertise in leading and successfully executing complex technology programs or products from concept through to launch.
• Experience in setting strategic direction and uncovering new opportunities for impact within large organizations.
• Experience in developing or contributing to data science or analytics projects, including prior hands-on experience with AI/ML model development, showcasing a comprehensive understanding of the entire product development lifecycle—from initial planning and analysis through to deployment and optimization of machine learning models.
• Any proficiency in Japanese language will be advantageous.

Rakuten is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, sexual orientation, religious belief or age.

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

Job Summary:

We are looking for a motivated and articulate individual who will be responsible for the sales and full life cycle management of a select range of products within our portfolio with a high level of scientific and technical expertise. This position demands for a dynamic self-starter who seeks intellectual challenges and has excellent communication skills to interact with our customers in a highly professional manner while finding the right solutions for their diverse needs.

As a Product Manager you will be responsible for communicating the Company’s product value proposition to the market. Essential duties and responsibilities include (1) making sales calls and establishing close relationships with customers (2) managing existing accounts as well as building and maintaining new accounts (3) maintaining regular contact with existing customers and potential customers via phone, email and direct face-to-face meetings (4) establishing, building and managing client relationships with key decision makers within the target accounts (5) preparing and making sales presentations and structuring quality sales proposals.

Qualifications:

Diploma or degree in any life science discipline with laboratory experience in an academic, biotech or pharmaceutical environment. A strong technical aptitude in genomic technologies including NGS and digital-PCR is advantageous. Direct selling experience within the biomedical, biopharmaceutical or life science industry preferred.

Skills:

1. Demonstrate creativity and innovation with respect to problem solving and developing new approaches towards customer solutions.
2. Strong executive presence and professional image with the personality, drive and enthusiasm to succeed and achieve in this challenging position.
3. Strong presentation, analytical and customer service skills complimented by an aggressive and solutions-oriented track record.
4. Strong negotiation and closing skills with the ability to articulate value propositions to clients.
5. Ability to think strategically while remaining results-oriented.
6. Team player – must be comfortable in a highly collaborative team environment with the ability to effectively coordinate and manage resources in order to move the sales process forward.

If you meet the above requirements and share our vision on introducing innovative and exciting technologies to the biomedical and life science research arena, please submit a detailed résumé via the MyCareersFuture portal.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

We are seeking a Finance Manager to manage the financial operations of the Company. This individual has to ensure the accuracy and integrity of financial reporting, provides strategic financial insights and support decision making to drive business growth and sustainability.

Key Responsibilities:

• Responsible for the day to day account and finance operations
• Prepare and maintain full sets of accounts
• Ensure timely and accurate periodic financial closing and reporting
• Prepare, review and present financial reports and statements to stakeholders in a timely and accurate manner
• Monitor and ensure proper invoicing and monthly payment collections
• Preparation of group consolidation accounts
• Preparation of GST submission
• Handle payroll, CPF submission, yearly tax returns and other related claims
• Responsible for cashflow reporting and projections
• Assist in preparing budgets, forecasts and analysis
• Managing statutory audit and tax compliance process
• Manage 1 direct report
• Liaise with Banks for related banking facilities
• Ensure compliance with internal controls and policies
• Drive continuous improvements in accounting processes, systems and workflows to enhance efficiency and accuracy
• Other ad-hoc duties assigned

Qualification & Experience:

• 5 to 10 years of relevant working experience
• Degree in Accounting / Finance / ACCA or equivalent
• Prior audit experience will be an added advantage
• Experience with accounting software (Netsuite) and CRM (Salesforce)
• Understanding and knowledge of accounting principles, practices, standards, laws and regulations
• Sense of ownership and pride in your performance and its impact on company’s success
• Team player who is driven and able to work in a fast paced environment and under pressure
• Critical thinker and problem-solving skills
• Meticulous and able to multi-task
• Great interpersonal and communication skills

What We Offer:

• Flexible working arrangements (hybrid)
• Opportunity to work in a high impact role at the intersection on AI, SaaS and Compliance / Regulatory intelligence
• Continuous learning and professional development

As part of a finance team who contributes to the ongoing effectiveness and efficiency of the new Real Estate development project, you will conduct the financial management, budget and cost control and forcasting of project development sector within the Group.

Responsibilities:

1.Establish project company’s financial management regulation, develop job responsibilities/scopes and related SOP

2. Daily bookkeeping and ensure accuracy and filing of files in a timely manner

3. Complete the financial statement and annual audit work

4. Manage consolidation and preparation of monthly and quarterly management reports, budgets and forecasts, cost control

5. Establish a financial analysis procedure and model, and report financial status to management regularly

6. Manage statutory filings including financial statements and tax

7. Prepare project capital plan and ensure proper cash flow and allocation of funds, as well as managing capital risks

8. Assist in cost analysis of investment and financing projects, and cooperate with the formulation of investment and financing plans

9. Other adhoc tasks assigned

Requirements:

1. Degree or professional qualification in Accountancy; CFA, ACCA, CPA and other qualifications are preferred

2. At least 3 years working experience in financial management of Real Estate development projects in Singapore, familiar with financing, taxation, cost control and other related to Real Estate development business

3. Familiar with Singapore's financial policies, corporate financial regulations, and procedures, and proficient in relevant financial and tax laws and regulations

4. Strong capabilities in capital management, cost control, risk control and financial analysis

5. Good organization, coordination, communication skills and teamwork spirit, have a strong sense of responsibility

Monday to Friday; Based in HQ

The Service Desk representatives shall be proficient in written and spoken English to provide instructions, offer advisory services, training and any other submissions as required.

Pre-requisites

• Familiar with Service Desk day to day Operation. This requirement does not include those with Customer Service Experience in a non-technical call center environment.

• To have a minimum of 3-year end-user support experience, desktop, or technical service desk. Minimally 3-year experience in leading a Service Desk team of at least 15 agents.

• To have the in-depth technical skills to support existing and new computing devices like desktops, notebooks, tablet devices and smartphones with knowledge of Windows Operating Systems, Active Directory Account Administration, and Microsoft Office applications.

• Experience in Situational Management to provide Ad-hoc instructions to the team.

• Experience in Gap Analysis, Productivity, Call Statistic, and Incident Trending.

• Experience in managing Complaints, identify training needs and coaching SD agents.

• Experience in Service Level Agreement (SLA) Reports, identify Service Improvement Opportunities and recommend Action plan.

SECTION A: POSITION SUMMARY

- Manage Service Desk team to deliver flawless customer service in managing incident restoration and service level agreements and monitoring the duties of the service desk team members to ensure that client inquiries are promptly attended to.

SECTION B: KEY RESPONSIBILITIES AND RESULTS

1. Manage and lead the Service Desk and staffs to provide 1st level technical support.

2 Act as a further escalation point for unresolved or escalated cases and provide guidance to the team.

3. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all support queries and adhere to all service management principles.

4. Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.

5. Take overall responsibility for incident management and request fulfilment (if any).

6. Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents.

7. Ensure all calls and emails are logged in the Service Desk logging system as per operating procedure.

8. Allocate more complex calls and emails to the relevant IT Support member.

9. Arrange for external technical support where problems cannot be resolved within L1

10. Manage Service Quality Assessment and Coach the agents on proper handling approaches.

11. Provide Domain Briefing/ Training to new joiners.

12 Able to front Service Desk to stakeholders for clarification and enquiries.

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Job Purpose:

To lead, educate/train and oversee technical teams, ensuring the successful planning , implementation, and completion of projects. This role involves coordination with various stakeholders, managing resources, providing technical expertise, and ensuring that projects align with organizational goals. The technical manager is responsible for maintaining high standards of technical performance, meeting project deadlines, and contributing to the overall success of the organization technical initiatives.

Duties include:

• Supervise the whole MTS operations in MCS to contribute for SL department objectives (budget and new opportunities).
• Safety and effective operation of the laboratory in science park office.
• Continuous awareness campaign of SL for the future opportunities.
• Promote the collaboration with every kind organization.
• SEA Market research and transmit the information especially related with circular economy to share within the company.
• Grasp the needs in the market and feed back to R&D team in Japan HQ.
• Act as a liaison to SL department of Japan HQ.
• Maintain and enhance the relationship with the customers to contribute the vertical start-up of the new capacity.
• Train the national staffs and develop the local talents.
• Appropriate appraisal to the local staff.
• Support to MCS operation and company event.
• Report and communicate with supervisors and HQ (Japan). Possess strong understanding on the internal workflow and communication channel of HQ (Japan) in order to takeover existing customer and build up of new customer network within short period of time.
• Other duties as and when assigned by the General Manager and/or top management.

Requirement

• Bachelor or master degree in a relevant technical field such as engineering for polymers or related discipline.
• 5-7 years technical expertise in specific technical domain relevant to the role.
• 5 years’ experience in handling EVOH.
• Able to run various type of packaging machines.
• Proven experience in project management.
• Strong problem solving skill to address technical challenges and make informed decisions.
• Effective communication skills to convey technical concepts to both technical and non technical stakeholders.
• Ability to align technical initiatives with organizational goals and contribute overall business strategy.
• Identifying and managing technical risks associated with projects.
• Ability to adapt to changing technologies and industry trends, ensuring the team remains at the forefront of innovation.
• Knowledge of and commitment to maintaining high quality standards in technical deliverables.
• Strong collaboration skills to work effectively with cross functional teams, including non-technical department.
• Regulatory compliance.
• Understanding of quality assurance.
• Awareness of industry specific standards regulations, and compliance requirements relevant to the technical domain.

Role: Procurement Manager

Position Summary / Project DescriptionL

We are seeking a highly skilled and detail-oriented Procurement Business Partner with expertise in Ariba system management to join our operations team. The ideal candidate will be responsible for daily procurement operations, procurement process, managing stakeholder and vendor relationships, and optimizing the utilization of the Ariba system to streamline purchasing operations.

Role and Responsibilities:

- Manage end-to-end procurement processes, including sourcing, Evaluation, Contracting and vendor management.

- Utilize the Ariba system to create purchase orders, manage contracts, and track procurement activities.

- Collaborate with cross-functional teams to ensure alignment between procurement activities and organizational objectives.

- Negotiate pricing and terms with vendors to secure favourable agreements and optimize cost savings.

- Monitor supplier performance and implement corrective actions as necessary to maintain service levels and quality standards.

- Develop and maintain relationships with key suppliers to foster collaboration and drive continuous improvement initiatives.

- Conduct regular analysis of procurement data to identify trends, opportunities for cost reduction, and process improvements.

- Provide guidance and support to internal stakeholders on procurement policies, procedures, and best practices.

- Stay current with industry trends, market conditions, and regulatory requirements related to procurement and supply chain management.

Requirements / Qualifications

Bachelor’s degree in supply chain/Business Administration/IT/Engineering or a related discipline.

- Minimum of 5-6 years of experience in procurement. Experience in IT procurement, Healthcare industry, formulation and review of procurement policies and procedures are advantageous.

- Proficiency in Ariba system management, including experience with purchase to order, source to contract management, and supplier collaboration.

- Strong negotiation skills and ability to drive cost savings initiatives.

- Excellent communication and interpersonal skills, with the ability to effectively collaborate with internal and external stakeholders.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Detail-oriented with a focus on accuracy and quality.

- Ability to thrive in a fast-paced environment and manage multiple priorities simultaneously.

If you are keen to explore the above role, please send across your updated resume to [email protected] and we can discuss to proceed further.

EA Personnel Registration Number: R1112410

Singapore Employment Agency Licence No: 11C3373

Project Manager

We are searching for a highly qualified project manager to help us maintain our position as an innovative authority. The ideal candidate will have production experience and strong skills in developing and overseeing work plans. The project manager will also prepare and present updates regularly to relevant management channels, ensuring that our goal of innovation is being achieved.

Objectives of this role

• Build and develop the project team to ensure maximum performance, by providing purpose, direction, and motivation
• Lead projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation
• Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget
• Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met
• Establish and maintain relationships with relevant client stakeholders, providing day-to-day contact on project status and changes

Responsibilities

• Establish and maintain processes for managing scope during the project lifecycle, setting quality and performance standards and assessing risks
• Structure and manage integrated, multitrack performance databases for digital, print, social, broadcast, and experiential projects
• Develop and maintain partnerships with third-party resources, including vendors and researchers
• Assign and monitor resources to ensure project efficiency and maximize deliverables
• Report project outcomes and/or risks to the appropriate management channels and escalate issues, as necessary, according to project work plan

Required skills and qualifications

• Six or more years of project management experience
• Experience in developing web technologies and software platforms for maximum usability
• Strong attention to deadlines and budgetary guidelines
• Proven success working with all levels of management
• Strong written and verbal communication skills
• Excellent presentation skills

Preferred skills and qualifications

• Professional certification such as PMP or PRINCE2
• Experience in developing platforms for internal processes
• Experience in coaching project team members to strengthen their abilities and skill sets

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We’re looking for an Account Executive to join our Commercial team, drive revenue through the acquisition of new job vacancies in the Singapore SMB segment. This will be achieved by acquiring new accounts, increasing wallet share of existing accounts, and collaborating with service teams to maintain a high level of client satisfaction.

What You’ll Be Doing

You will be hunting leads and farming existing clients, measured by the number of newly acquired jobs from both books, and ultimately revenue from Startups and SME clients. The role will demand face-to-face interaction and expect you to build valuable relationships with clients at various levels.

In this role, you will:

• Grow the business by acquiring new hiring partners, measured by total newly acquired companies, jobs, and revenue from new clients
• Grow the business by expanding share of wallet from existing clients, measured by total new jobs and revenue from existing clients
• Cross-sell various Glints’ products and services across our offices within Southeast Asia
• Collaborate with the Sales Development team to effectively acquire the requisite number of leads
• Collaborate with the other sales teams such as Recruiters and Product Marketing to effectively meet the company’s strategic objectives in terms of sales, profit, and growth targets.

Why You Should Join Us

• You will become a part of an exciting, fast-growing tech startup in Southeast Asia, poised to become the leader of the Edutech and HRTech space in the region
• You will have great influence on our business or the processes, and get the chance to work with a driven team, backed by experienced investors and advisors
• You will also be directly exposed to the fastest growing emerging markets in the region (Indonesia, Vietnam, Philippines, Taiwan etc.).
• Autonomy: You are joining a versatile team where you will be given lots of autonomy and trust to build the your own pipeline of business leads from scratch

Who We Are Looking For

• Min. 1 year of working experience in B2B service sales and/or account management
• Proven track record of exceeding or high achievements in individual targets in terms of closing deals and gaining revenue, either in sales, account management, or similar function
• Great organisational skills with the ability to prioritise, and is able to forecast accurately (at least 2 quarters ahead)
• High attention to detail, with a process and solution-oriented mindset
• Someone who loves winning and earning high commissions
  

Let’s Realize Human Potential.

At Glints, we are building the #1 tech-enabled recruitment and career discovery platform in Southeast Asia that helps people and organizations realize their human potential.

We have impacted many lives but there’s still plenty to be done. If you’re ready to grow and make an impact, you’ve come to the right place.

What is Glints?

Glints is the leading talent ecosystem in Southeast Asia, with an enduring purpose of contributing to a world where people and organizations can realize their human potential.

Today, Glints is the most well-funded and well-capitalized startup in the talent recruitment space in Southeast Asia, with over US$80M in total investments raised till date.

Our tech-enabled approach to recruitment and career discovery connects more than 3 million candidates to their next dream opportunities. We have also supported more than 50,000 companies in finding top talent and doubling recruitment efficiency. Our agility and firm hold on our core purpose and values have allowed us to remain resilient and thrive through tumultuous times.

In 2020, we were recognized by LinkedIn as one of the Top 10 Startups in Singapore. In 2022, we were featured in the top 20 of Nikkei-FT-Statista High-Growth Companies Asia-Pacific 2021 list. Moreover, we were also featured in the top 10 fastest-growing companies in Singapore by The Straits Times.

Who We Are

At Glints, personal and professional growth are just as important as business growth. That's why we created the Glints Culture Code: #RIIBCOH. It defines our values, is what guides our decisions and actions, and is what makes us special.

#RIIBCOH:

1. Relentlessly Resourceful: Whatever it takes, just make it happen (ethically)
2. Integrity: Have courage, be guided by the truth, don’t be afraid
3. Impact: Missionaries, not mercenaries
4. Beginners’ Mindset: Stay humble, don’t be attached to ego
5. Customer Obsessed: Customers First
6. Ownership: Care intensely about the mission and take responsibility
7. High Standards: Dream big and deliver epic outcomes fast

Where we work

Since Glints was officially launched in Singapore in 2015, we've rapidly grown our footprint across Greater Southeast Asia to operate in Indonesia, Singapore, Vietnam, Taiwan, Malaysia and Philippines.

Learn more about Glints and our culture at bit.ly/glintsculture.

Summary

This position requires a 6-day onsite workweek, with the flexibility to work shifts, weekends, public holidays, and extended hours. This candidate must be hands-on and ready to manage day-to-day operations effectively.

As an experienced Shift Manager, you will lead and supervise the team, ensuring smooth operations, exceptional service, and adherence to health and safety regulations. You will be responsible for managing inventory, maintaining high service standards, and stepping in during peak periods or staff absences. The role also requires availability to address urgent matters outside of regular working hours, all while prioritizing customer satisfaction and team performance.

Responsibilities:

• Oversee/ manage the day-to-day operations of all outlets.
• Schedule shifts and manage staff rotations.
• Assign tasks, set goals and provide guidance to team members.
• Allocate resources such as manpower, equipment, and materials effectively to meet operational needs.
• Implement and monitor standard operating procedures (SOPs).
• Monitor and manage food and beverage inventory.
• Coordinate with suppliers for timely deliveries.
• Handle customer feedback and complaints and ensure excellent customer service standards.
• Maintain food quality and safety standards.
• Ensure cleanliness and hygiene in the restaurant complies with health and safety regulations.

Requirements:

• Minimum 8 years of operation management experience, including at least 5 years as a team leader/supervisor and 3 years as a Chef/ Waitress role.
• Minimum Diploma/ Degree in Hospitality Management, Business Administration, or a related field.
• Great leadership, interpersonal, and communication skills.
• Service and result oriented, good team player.
• Able to work under pressure and handle situations

Responsibilities:

The Duty Manager works under the supervision of the Front Office Manager to oversee the day-to-day operations of the front office including night shift, ensuring the smooth delivery of exceptional services to property's guests/customers. The Duty Manager’s responsibilities include, but not limited to:

• meets or liaises with other executives or managers of the various departments to satisfy guests/customers' requests
• handle VIP arrivals
• manages security issues and any matters concerning guests’ conduct in rooms or public areas
• assists in reception, concierge, reservations, housekeeping operations
• gather feedback and analyses market/industry trends and potential customers to suggest appropriate proposals to enhance branding and revenue
• supervises and guides the front office team and coordinates the team’s work schedules

Requirements:

• People orientated with excellent customer service skill
• Communication skills (written/verbal)
• Proficient in OPERA will be added advantage
• Able to perform rotating shift including PH and weekends
• Schedule (AM:7am-4pm, Aft:2pm-11pm, Night:10pm-7am)
• 5/6 days work week, 9 hours per day including 1 hour break time
• Fully vaccinated

Benefits:

• Annual leaves
• Dental
• Medical
• Insurance coverage
• Night shift allowance
• Meal allowance
• Long year service award
• Service excellence award

Working location at East.

Balyasny Asset Management (BAM) is a global, multi-strategy investment Firm with over $21 billion in assets under management. We are a diversified business, with global breadth and depth. Our Firm has a clear mission: To consistently deliver uncorrelated returns in all market environments. Today, BAM employs more than 160 portfolio managers and 1,200 investment professionals across 19 offices in the U.S., Europe, the Middle East, and Asia. We are active across six investing strategies: Equities Long/Short, Equities Arbitrage, Macro, Commodities, Systematic, and Growth Equity. We also have a dedicated private investment team, BAM Elevate, and a standalone equities unit, Corbets Capital.

RESPONSIBILITIES

Office Management

• Oversee the general office operations on a day-to-day basis to ensure organizational effectiveness, efficiency and safety.
• Liaise with Facilities on all office-related activities
• Oversee Corporate Amex card issuance for new hire and reconciliation
• Accounting - Managing the approval and tracking of all invoices related to Office expenditure
• Ordering of Business Card and ensure timely delivery
• Meeting coordination for non-investment staff
• Assist in event planning in local office
• Office growth and relocation support
• Ad Hoc support to manage executive’s schedules, calendars, and travel, if needed
• Partner with HR to maintain office policies as necessary
• Partner with Investment Coordinators to ensure smooth day-to-day office operations

Vendor Management

• Liaise with vendors and help with vendor selection as needed
• Assist with organization and tracking accounts payable invoices
• Manage relationship with vendors and service providers, ensuring that all items are
• invoiced and paid on time
• Manage contract and price negotiations with office vendors and service providers
• Managing lunch platforms

Facility Management

• Ordering pantry and office supplies
• Subscription Management

Others

• Manage the front desk day-to-day, meeting room schedules and office
• Ad hoc Projects

QUALIFICATIONS & REQUIREMENTS

• Strong desire to work collaboratively with the team
• High standard of professionalism in all dealings with internal staff and any external partners
• Problem solving skills and ability to identify and implement appropriate solutions
• Ability to prioritize and manage multiple tasks and projects concurrently to meet/exceed deadline
• Consistent work ethic through hard work, confidence, and effort
• Outstanding attention to detail and strong organization skills
• Strong written and verbal communication skills
• Minimum 5 years of relevant experience working as office admin/support/management role within the financial service industry
• Relevant experience in liaising with external vendors and vendor management is required
• Bachelor’s degree preferred