Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

Responsibilities:

• Responsible for smooth and efficient running of the daily operations.

• Enforcing standards and safeguarding the integrity of the company.

• Drive sales through operational execution.

• Responding to feedback and customer complaints.

• Achieve profitability through exercising cost control.

• Manage restaurant liability through human resource standards, safety and security.

• Maintaining high standards of quality control and restaurant hygiene.

• Train and develop staff.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Role model the standards of performance, appearance and behaviour at all times.

• Responsible for team motivating and forging a performance driven team.

• Manpower planning. Ensuring sufficient staffing for Daily Operations (Weekly duty roster & Daily station plan).

• Events management (Staff briefing, preparation and execution of event).

• Assisting in planning beverage and wine menu.

• Responsible for monthly Inventory submission.

• Managing Epoint. Recording and placing new items into POS terminal, Stock Explosion etc.

• Generating monthly reports (Monthly Consolidations, Food, Beverage Sales, Lunch and Dinner Covers etc.)

• Collection of customer feedback.

• Ensuring sufficient stocks for daily operations.

• Responsible for cash bank-in.

• Ensuring parameters of restaurant is clean and proper at all times.

Requirements:

• Minimum 5 years of experience in F&B (Assistant Manager/Manager).

• Energetic, able to work in a fast paced environment.

• Great leadership, interpersonal, and communication skills.

• Service and result oriented, good team player.

5 days work week 44 hours

As the Manager, you will be responsible for providing assistance to the Executive Chef and General Manager of the outlet. You will be ensuring optimum service performance, exceptional guest service and maximum profitability of all functions.

• Maintains a commitment to customer service and guest satisfaction.
• Manages the restaurant team.
• Ensures cleanliness of the restaurant, including inspecting table tops and side stations.
• Enforces high standards of hygiene and sanitation within the outlets.
• Supervises the performance, attendance, attitudes, appearance and conduct of service team.
• Helps to implement strategies to continually improve revenues.
• Assists with the development, training and inspiration of outlet staff.
• Manage team to exceed service standards to exceed goals.
• Instils a calm, organized approach in all stressful situations.
• Assists with ordering all necessary office supplies and ensures proper stocking levels.
• Hold employees accountable for performance, and will discipline associates when needed.
• Takes a proactive approach to coaching and counselling
• Other adhoc duties as assigned from time to time.

• Create good working environment and develop subordinates by identifying areas that needs training and action to support it
• Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual
• Manage an efficient team of kitchen and service staff by taking an active interest in their welfare and development
• Ensure daily opening and closing duties in the outlet are properly executed
• Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method
• Maintain high level of customer service as per QSC standards
• Ensure overall store image is maintained and the brand is well represented at all times
• Monitor opening and closing duties of the outlet
• Communicate daily and act as liaison between operations staff and management
• Ensure that POS system is operational and accurate at all times
• Provide co-ordination and services for both kitchen and service
• NITEC/Diploma in F&B Management or equivalent
• At least 2 year(s) of similar working experiences
• Proficiency in MS Office application
• Excellent interpersonal and communication skills
• Positive attitude with ability to influence and lead a team
• Able to work on weekends

Responsibilities:

• Reporting to the Operations Manager, you shall direct and manage a team of staff to ensure the smooth running of the daily operations of the restaurant in line with the Company’s business objectives.
• Being a team leader, you shall plan, coordinate and supervise activities of staff of both the front of house and the back of house to attain high standards of product quality, service as well as health and safety. Apart from the above, you shall be responsible for inventory management and restaurant management through proper planning and utilization of available resources.
• With sound working knowledge and a good understanding of the market trend, you shall be involved in the development of in-store marketing activities to drive traffic to the restaurant.
• In addition, you shall ensure that all equipment and in-store facilities conform to sanitary regulations and to ensure strict compliance with MOH’s legislation and Company’s policies and procedures.
• You will also hold a supervisory role such as the authority to influence or make decision on issues such as recruitment, discipline, termination and assessment of the performance of your staff.

Requirements:

• Diploma in Operations Management / Hospitality Management or related field
• Min. 3- 4 years of relevant working experience in western restaurant
• Ability to thrive in fast-paced and highly energized working environment
• Mature and decisive with good business acumen
• Sound working knowledge with good leadership qualities
• Resourceful with excellent management and interpersonal skills
• Proficient in MS Office Applications
• Salary $3000 - $3800 (12 hours, 1 hour break)

Interested please send CV to [email protected]

Vel Heng Jee Ting (R108267）

Jobs Alley Pte Ltd (21C0599）

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Responsibilities

- Supervise daily operations to ensure smooth and efficient functioning of the restaurant.

- Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.

- Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.

- Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.

- Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.

- Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.

- Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.

- Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

- Bachelor’s degree in hospitality management, business administration, or a related field is preferred.

- Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.

- Strong understanding of Korean cuisine, culture, and fine-dining service standards.

- Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.

- Ability to work in a fast-paced environment, including evenings, weekends, and holidays.

- Proficiency in restaurant management software, POS systems, and financial reporting tools.

We are seeking an experienced Restaurant Manager to lead our team and ensure a consistently positive dining experience. The ideal candidate will have a strong understanding of restaurant operations, including staff management, training, and maintaining high food standards. They will also be responsible for developing a positive brand image through excellent customer service and a strong understanding of restaurant protocol. We are looking for a professional with a positive attitude who is passionate about contributing to the growth and success of our restaurant and its employees. The successful candidate will have a consistent work history and a proven ability to lead and contribute as an individual contributor.

Objectives of this role

· Oversee restaurant operations and ensure a smooth flow

· Maintain a positive restaurant culture

· Create work schedules that align with the restaurant’s needs

· Ensure proper compliance with restaurant hygiene regulations

· Train new employees to help them meet the restaurant’s expectations

· Interact with diners and build positive rapport with different types of people

Responsibilities

· Manage and keep up smooth restaurant operations

· Assist in hiring, screening, interview, and shortlisting.

· Supervise both kitchen and Service members, providing necessary feedback and advice.

· Grievances handling, member counselling, and support members' wellness

· Write daily budget reports on both revenue and costs

· Communicate with diners and mitigate potential conflicts

· Organize and take stock of restaurant supplies

· Maintain and monitor weekly and monthly payroll for Part-time members.

· Ability to control manpower costs within the budget for each outlet.

Skills and qualifications

· Proven relevant work experience in a restaurant setting

· Demonstrated customer service skills

· Understanding of financial, Marketing, and HR management

· Strong knowledge of restaurant management software

· IT Savvy.

· Proficiency in English and Mandarin (able to communicate with Chinese Guests/team members).

· Ability to memorize and explain the restaurant’s menu

· Willingness to work flexible hours as and when needed.

- Willing to run both outlets (Millenia Walk and Star Vista).

Work Arrangement: 5 days per week (2 days off but not fixed)

Working hours between 10.30 am and 10.00 pm

Sun& Mon ends at 9.00 pm. Tue to Sat ends at 9.30 pm or before 10.00 pm

Break time 1.5 hours (Millenia Walk) and 2 hours (Star Vista)

Job Description:

• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Keeping customers happy and handling complaints.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

Job Description:

• Oversee the service of all food & beverages.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• To ensure excellent customer satisfaction and enhance customer experience.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

• Attend and actively participate in weekly Food and Beverage meetings, and respecting the confidentiality of issues which are discussed in the meetings.
• Managing the services/standards of food and beverage within the restaurant.
• Anticipate the volume of our business by considering the hotel occupancy and community.
• Create effective and efficient schedules, while maintaining labor costs, meeting staffing objectives and achieving guests’ satisfaction.
• Ensure that the beverage stocktaking is done in a correct and efficient manner towards the end of month.
• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and hotel standards and programs.
• Ensure that the customer service standards are followed by all team members and addresses issues as they arise.
• Responsible for the overall achievement of department customer service goals.
• Responsible for staff development and training programs.
• Ensure proper cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant / bar and room service;
• Regular liaison with Engineering, ensuring that maintenance requests are completed quickly, managing guest needs as a priority.
• Coordinate between restaurant and other departments to ensure that preparations for the restaurant operations have been made.
• Assist in the preparation of monthly restaurant reports, key performance indicators and action taken to keep on targets/track.
• Provide management and guidance of outlet ambassadors, namely Restaurant Supervisors and Executives.
• Ensure constant liaison with other departments for special requests.
• Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
• Strive to implement the Sofitel Vision and demonstrate active use of Sofitel Values.
• Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
• Any other such duties that may from time to time be assigned by the Director of Food & Beverage.

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Roles & Responsibilities

Job Responsibilities:

• Oversee and manage the designated outlets and its operational and manpower planning

• Involving team members recruitment and hiring

• Involved in employees' disciplinary issues and outlet manpower needs

• Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set

• Ensure all operation’s standard operating procedure (SOP) are in compliance with the company

• Ensure the outlets are in line with strict hygiene, health, cleanliness and workplace safety guidelines

• Handling or dealing with customer feedback, complaint

• Well versed in menu and operations, train and lead the team to achieve higher performance

• Perform other ad-hoc duties or projects assign as required or requested.

• Able to work with long working hour, weekend and public holiday

• 6 days working/ week and able to work with rotating shift

A Restaurant Manager:

*Responsible for overseeing the daily operations of a restaurant.

*Hiring and training restaurant staff based on company policies

*Supervising all areas of the restaurant to monitor activities and handle problems that arise and managing all areas of staffing, including scheduling employees.

*The goal of the Restaurant Manager is to keep restaurant operations running smoothly to create a positive atmosphere for customers.

Common duties and responsibilities of a Restaurant Manager include:

*Recruiting, interviewing and training staff to follow restaurant procedures

*Maintaining safety and food quality standards

*Keeping customers happy, getting their feedback on the experience and handling complaints

*Organizing schedules, keeping track of employees’ hours and recording payroll data

*Ordering food, linens, gloves and other supplies while staying within budget limitations

*Supervising daily shift operations, including front- and back-of-house restaurant operations

*Controlling operational costs and identifying ways to cut waste

*Appraising staff performance and disciplining or retraining employees to correct poor performance

Job Responsibilities:

--Manage the restaurant: This includes menu planning, quality control, ensuring cleanliness, and coordinating cooperation between departments (e.g., kitchen and restaurant).

--Manage personnel: Includes recruiting staff, assigning tasks, providing training, and handling personnel issues.

--Serve customers: Includes providing restaurant service information, arranging reservations, handling customer complaints, and ensuring customer satisfaction.

--Manage administration: Includes administrative planning, financial reporting, performance reporting, market research, and presenting new proposals.

Worker Requirements:

--Relevant experience required

--Need to communicate with different kinds of customers.

1.Managing of the restaurant's smooth operations

2.Target driven to increase revenue, manage staff and control costs based on set targets /KPIs/Budgets

3.Develop all SOPs as relevant to current business expectations

4.Strong leadership and initiative

5.People person, able to provide excellent customer service

6.Plan and strategies marketing promotions to boost sales and social media presence

7.Hire and train current and new staff

8.Lead the team and motivates them to contribute to the best of their abilities

9.Handle staff disciplinary actions, performance reviews

10.Quick decision-making and problem-solving abilities

11.Strong attention to detail and able to multitask

12.Confident, proactive and willing to take on workplace challenges

13.Great listening skills and able to take direction from individuals in higher-level positions

14.Ensure compliance -license ,hygiene & health , safety standards

15.Handle outlet inventory/purchase order and event related matters

16.Maintain a high standard of cleanliness and good maintenance for the outlet

17.Any other ad hoc duties assigned by the management

Requirements:

· Candidate must atleast possess Bachelor’s degree/Diploma or related

· At least 2-3 Year(s) of working experience in the related field.

· Meticulous, reliable able to work independently in a fast pace environment

· Good communication skills

· Excellent time management

· Great listening skills and able to take direction from individuals in higher-level positions

· Well groomed

· Able to stand for long periods of time during operation hours

· Any other ad hoc duties assigned by the management.

Position Overview:
We are looking for an experienced and motivated Restaurant Manager to lead our front-of-house team. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a deep commitment to guest satisfaction. The Restaurant Supervisor will oversee daily operations, ensure the highest standards of service, and act as a role model for the service team.

Key Responsibilities:

• Supervise and support the service team to deliver seamless, high-quality service to every guest.
• Oversee daily restaurant operations, including managing reservations, coordinating seating arrangements, and optimizing staff assignments.
• Train and mentor new and existing team members to uphold service excellence and maintain our brand standards.
• Ensure all areas are prepared and set up according to our standards before each service.
• Handle guest inquiries, complaints, and special requests professionally and promptly.
• Assist in monitoring inventory, supplies, and equipment, ensuring that the restaurant is fully stocked and operational.
• Enforce restaurant policies and maintain cleanliness, hygiene, and safety standards.
• Collaborate with the kitchen team to coordinate timing and flow of service, ensuring smooth communication between kitchen and floor staff.
• Contribute to team performance evaluations and provide constructive feedback to support staff development.

Qualifications:

• Proven experience as a Supervisor or in a similar role in a mid- to high-end restaurant.
• Strong leadership skills with the ability to motivate and manage a team effectively.
• Exceptional communication and interpersonal skills.
• Keen attention to detail and a passion for delivering outstanding service.
• Ability to handle high-pressure situations with grace and professionalism.
• Knowledge of food safety regulations and hospitality industry standards.
• Flexible availability, including weekends, evenings, and holidays.

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Job Description:

Position Overview:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring smooth service, managing staff, and maintaining high standards of customer satisfaction.

Key Responsibilities:

Operations Management:
--Oversee the daily operations of the restaurant, including front-of-house and back-of-house activities.
--Ensure the restaurant operates efficiently, maintaining the highest standards of food quality, service, and cleanliness.
--Monitor inventory levels, order supplies, and manage stock to prevent shortages and minimize waste.
--Develop and enforce operational procedures and ensure compliance with health and safety regulations.

Staff Management:
--Recruit, train, and supervise restaurant staff, including servers, cooks, and cleaning personnel.
--Assign duties and responsibilities to staff based on their strengths and experience.
--Conduct regular performance evaluations and provide feedback to team members.
--Schedule shifts and manage labor costs effectively.
--Promote a positive work environment and encourage teamwork.

Customer Service:
--Ensure guests receive exceptional service and a memorable dining experience.
--Address and resolve customer complaints and concerns in a professional and timely manner.
--Implement strategies to increase guest satisfaction and loyalty.

Financial Management:
--Manage the restaurant's budget and monitor expenses to ensure profitability.
--Analyze financial reports, track sales trends, and make adjustments as needed.
--Implement pricing strategies and manage promotional activities to maximize revenue.
--Oversee cash handling procedures and ensure accuracy in financial transactions.

Marketing and Promotion:
--Collaborate with marketing teams to promote the restaurant and attract new customers.
--Develop and execute local marketing campaigns, special events, and promotions.
--Maintain a presence on social media and review platforms to engage with guests and manage the restaurant's reputation.

Compliance and Safety:
--Ensure the restaurant complies with all relevant regulations, including health, safety, and licensing laws.
--Conduct regular inspections to ensure a safe and clean environment for both guests and staff.
--Implement and enforce proper sanitation and food safety practices.

Requirements:

experienced required

Job Description

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction.
• Respond efficiently and accurately to customer complaints.
• Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.
• Regularly review product quality and research new vendors
• Organize and supervise shifts.
• manage restaurant P&L to optimize man profit, monitor and control operational costs, cost of goods, labour and other controllable expenses.
• Manage and oversee all storage supplies for the restaurant to ensure smooth operation.
• Appraise staff performance and provide feedback to improve productivity.
• Estimate future needs for goods, kitchen utensils and cleaning products.
• Manage restaurant’s good image and suggest ways to improve it.
• Create detailed reports on weekly, monthly and annual revenues and expenses.
• Promote the brand in the local community through word-of-mouth and restaurant events.
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations.
• Monitor inventory to ensure that resources are used effectively and minimizing wastage.
• Maintain a high standard of personal hygiene and appearance at all time.
• Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.
• Any other ad hoc duties as assigned by the Company.

Job Requirement

• Minimum 3 years of working experience in F&B industry.
• Possess good supervisory skills such as accountability, organizing and planning skills.
• Able to control costs & use given resources efficiently and productively.
• Able to train, manage, motivate and inspire your team.
• Good leadership, communication skills and influence.
• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude.

Job Description: Restaurant Manager

Position Overview:As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant. Your primary goal will be to ensure excellent customer service, manage staff, maintain quality standards, and drive profitability. You will work closely with the management team to uphold the restaurant's reputation and achieve its business objectives.

Key Responsibilities:

1. Staff Management:Recruit, train, and supervise restaurant staff, including servers.
   Schedule shifts and assign duties to ensure optimal staffing levels and smooth operations.
   Provide ongoing coaching and performance feedback to employees, fostering a positive work environment.
   
2. Customer Service:Ensure that guests receive exceptional service by maintaining high standards of hospitality and addressing any issues or complaints promptly.
   Monitor customer satisfaction levels and implement strategies to enhance the dining experience.
   
3. Operations Management:Oversee day-to-day activities, including food preparation, inventory management, and cleanliness.
   Maintain compliance with health and safety regulations, food quality standards, and sanitation procedures.
   Manage restaurant finances, including budgeting, cost control, and revenue optimization.
   
4. Quality Control:Uphold quality standards for food, beverages, and service, ensuring consistency and customer satisfaction.
   Conduct regular inspections to assess cleanliness, organization, and adherence to operational procedures.
   
5. Marketing and Promotion:Collaborate with the marketing team to develop and implement promotional strategies to attract customers and drive sales.
   Monitor market trends and competitor activities to identify opportunities for growth and differentiation.
   
6. Administrative Tasks:Maintain accurate records of inventory, sales, and expenses.
   Prepare reports for management, summarizing key performance metrics and areas for improvement.
   

Qualifications:

• Proven experience as a Restaurant Manager or similar role in the hospitality industry.
• Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
• Excellent communication skills, both verbal and written.
• Solid understanding of restaurant operations, including food and beverage management, staffing, and customer service.
• Proficiency in basic accounting principles and restaurant management software.
• Flexibility to work evenings, weekends, and holidays as required

Responsibilities:

• Assist in the smooth running of restaurant operations
• Ability in handling customers feedback and ensuring a high standard of service
• Responsible for maintaining the overall cleanliness of the restaurant dining area
• Manage staff discipline, presentation and performance
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Minimum 3 years of experience in the Food & Beverage industry preferably in a managerial role
• Able to work on weekends/public holidays and shift work
• Service oriented and passionate working in F&B industry
• PC literate, well organized and self-motivated
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.