Restaurant Captain Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant's product. These individuals are responsible for delivering the guests' experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Restaurant Captain Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

• DutiesProvide friendly, excellent and professional service to all guests.
• Responsible for handling food and beverage orders and serving guests.
• Assist fellow Team Members to perform preparation and setting up in the restaurants for service.
• Check that all amenities and utensils are properly stocked and inspected.
• Assist guests on their respective requests and deliver based on their ability.
• Possess knowledge to upsell, well-versed in all aspects of the menu.
• Support Restaurant Manager in achieving all goals and Key Performance Objectives.
  

Skills, Qualifications & Experience

• Ability to upsell, promote and ensure that the guest is enjoying their dining experience.
• Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.
• Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.
• General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.
• Ability to read the different types of guests and dining clientele.
• Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.
• Maintain the utmost cleanliness and hygiene standards in the restaurant.
• Hardworking, motivated, serious, team player and passionate about food, beverage and service
• Possess a well-groomed, clean and professional appearance
• Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Manage day to day restaurant operation;

- Food preparation following food and personal hygienne

- Ingredients stock take and ordering

- Set achievable Sales targets

- Prepare and execute marketing activities

- Manage Customer service/complaints

- Ensure restaurant's compliance to SOP

- Manage restaurant’s profit and loss

Candidate shall

- Be willing to work night shifts

- Be willing to work on weekends

- Be willing to travel within Singapore

- Be excellent in communication and customer service skills

- Be a team player

Able to serve food to customer, collect payment , take care customer, clean the table

working days

monday to friday

saturday half

sunday off

no need skill / experience

Roles & Responsibilities

Restaurant Supervisor Responsibilities:

Screening, interviewing, hiring, and training restaurant staff.

Managing restaurant staff's work schedules.

Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.

Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.

Checking in on dining customers to enquire about food quality and service.

Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.

Monitoring the restaurant’s cash flow and settling outstanding bills.

Reviewing customer surveys to develop and implement ways to improve customer service.

Resolving customer complaints in a professional manner.

Restaurant Supervisor Requirements:

High school diploma or GED.

Bachelor's degree in business administration or hospitality is advantageous.

Proven experience working as a supervisor in the hospitality industry.

The ability to work in a fast-paced environment.

The ability to stand for extended periods.

Strong management skills.

Excellent organizational skills.

Effective communication skills.

Exceptional customer service skills.

Can work in weekend and PH.

Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: Less than 1 year related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

* Prata Making and Cooking, Nool Pratha Bun Pratha.

* Naan making, Tandoori Roti, Tandoori Butter Roti, Carlick Naan.

* Cook Thosdai, Gee dosai, masala Dosai, Onion Dosai, Buttermasala Dosai.

* Cook South Indian Tiffins.

* Cook South Indian Lunch Meals.

* Cook South Indian Dinner Dishes.

* Cook North Indian Lunch Thali.

* Cook North Indian Dinner Dishes.

* Cook North and South Indian Snacks.

* Cook Hyderabad Briyani.

* Cook Malabar Briyani.

* Cook Chittinad Dum Briyani, Chicken Dum Briyani, Mutton Briyani.

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for

service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly

and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion

size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to

ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the

table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and

service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical

experience and education will be considered as an alternative

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for

service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly

and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion

size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to

ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the

table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and

service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical

experience and education will be considered as an alternative

Job Description & Requirements

We welcome anyone who are :

• Passionate in F&B industries

• Self Motivated

• Cheerful & Energetic

• Always smile from the heart

Job Scope :

• Able to handle Fast pace environment

• Serving food and beverages to customers

• Completing any other assigned tasks and duties

• Able to deliver high customer satisfaction service to guests

• Ensure customer satisfaction and maintain excellent customer relations

• Good customer service standards

• Simple order taking & menu explanation

• Inventory skill

• *Spanish cuisine / cultural influence will be a plus

• *Spanish cuisine background will be a bonus

Benefit :

• 5 Days Work

• Uniform Provided

• Staff Meal Provided

• 14 days AL

• Medical Benefit

• Health Insurance

• Staff Discount

• Career Development with Continuous Learning

Location : Dempsey Hill / CBD

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Must have experience to prepare all the bellow receipes

Non-Vegetarians:

Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),

Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry

Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

(Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Tandoori:

Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Salads:

All Types of Salads

The Restaurant Cook must be able to prepare and cook all the following food items as per our restaurant recipes. Must have experience in bulk cooking of south and north Indian food dishes using commercial combi-oven in auto-mated food preparation environment. Duties include washing, cutting & preparing of ingredients, following food health and safety procedures, assist other cooks and staff and deliver food in a fast-paced environment. Must be willing to do multitasking roles, such as, washing and cleaning of cooking vessels, utensils and kitchen environment. Must be willing to work any shift, night shift hours, weekends and public holidays.

• Cook Traditional Chittinadu Lunch Meal Verities.
• Cook North Indian Meals Varieties.
• Cook Traditional South and North Indian Breakfast Dishes.
• Cook South and North Indian Snacks (Methu Vadai, Masala Vadai, Curry Puff, Samosa, etc)
• Cook Various Varieties of Prata (Nool Prata, Bun Prata, Kili Prata, Tissue Prata, etc)
• Cook Varieties of Thosai (Paper Thosai, Cone Thosai, Veetu Thosai, etc)
• Cook all Varieties of Naans (Butter Naan, Garlic Naan, Ghee Naan, etc)
• Cook all Varieties of Tandoori Roti (Butter Roti, Garlic Roti, Ghee Roti)
• Cook all Varieties of Tandoori Side Dishes (Butter Chicken, Chicken Tikka, Panner Butter, etc)
• Cook Traditional Chittinadu Dum Briyani.
• Cook Traditional Hyderabad Dum Briyani.
• Cook Traditional Malabar Dum Briyani.
• Cook all Varieties of Biriyanis using Combi-Oven.
• Cook Goreng Sambal and Rojak and Roja Kuwa.
• Cook Malaysian Style Veg and Non Veg Dishes.
• Setting up, cleaning, and organizing work stations.
• Preparing ingredients for the shift, washing vegetables, chopping, seasoning meat, etc.
• Roti Prata Dough Mixing and Making Prata Dough Balls.

REQUIREMENTS

• Must have minimum 4 years of experience with the above-mentioned requirements.
• No formal Education
• Must be willing to work any shift, night hours shift, weekends and public holidays.
• Must have experience in team based bulk cooking environment with multitasking working capabilities.
• Must have experience in cooking using Combi-oven with automated programming of recipes for south and north Indian food dishes.

Basic salary: $2,800-$3,200 ( Can be nego)

Working hours: 5.5 days shift 44 hours (excluding meal time)

(Shop10:30am-10pm)

6 off days per month

Japanese restaurant (Non-Halal)

1) Experienced in SVC

2) Experienced FnB supervisor in Japanese restaurant

3) Can work on weekends, night shifts, and holidays

4) Can walk/stand for long hours

Whatsapp: +6580761774

The hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. You are also required to assume the role of a waiter/waitress as deemed by the management. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts and manage reservation requests, enquiries and emails.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Job Description

• Set up cutlery, crockery and glassware on table
• Provide menus and announce Waiter/Waitress’s name
• Welcome guests to the venue and during departure
• Monitor the guest waiting list from time to time to manage customers' waiting time
• Lead customers to assigned dining or bar areas
• Allocate seats to customers by processing collated reservations
• Build good rapport with customers to improve customers' experience
• Follow customer service Standard Operating Procedures (SOPs)
• Comply with the Company's personal, food and beverage hygiene standards
• Comply with the Company's Workplace Safety and Health (WSH) policies and procedures
• Adhere to legislative requirements pertaining to handling and consumption of alcoholic beverage
• Perform opening, operating and closing of shifts
• Execute daily operational tasks according to staff roster
• Answer incoming calls and address customers’ queries
• Suggest areas for continuous improvement within work area
• Coordinate with service staff about available seating options
• Other admin tasks

Requirements

• Prior F&B Experience preferred
• Personable, charming and outgoing personality, with a strong service-attitude
• Able to multitask and work efficiently under pressure
• Possess stamina to stay on feet for long periods
• Able to work evenings, weekends, and holidays
• Only Singaporeans

JOB DESCRIPTIONS:

• Prepare large batches of food items according to established recipes and production guidelines
• Monitor production line to ensure that product is cooked and prepared according to specification.
• Plan and determine preparation times based on recipes for efficient production
• Ensure all food items being prepared are following the recipes
• Prepare ingredients for production such as washing, chopping, cutting, etc.
• Check the quality of raw and cooked food products to ensure that the standards are met
• Measure and weigh ingredients according to recipe specifications
• Properly store and handle ingredients to prevent contamination or spoilage
• Ensure that all supplies and ingredients are available and properly stocked.
• Monitor and adjust cooking time and temperature as needed to ensure quality of product
• Clean and maintain cooking equipment, utensils, and work surfaces regularly. Report any equipment malfunctions or maintenance needs to the supervisor.
• Adhere to strict food safety and hygiene standards. Follow proper sanitation procedures, including regular handwashing, and maintaining a clean and organized work area
• Other duties as assigned

JOB REQUIREMENTS:

• High school diploma or equivalent.
• Previous experience as a cook in a food manufacturing environment, preferably in the production of cooked-food preparations or frozen dinners.
• Strong knowledge of food preparation techniques, cooking methods, and kitchen equipment.
• Knowledgeable about properties and usage of herbs and spices in food preparation, and cooking Bangladeshi dishes in a traditional way
• Ability to lift heavy objects and perform physical labor
• Must be able to work on weekends and public holidays if necessary and overtime whenever required
• Must have knowledge to control storage temperatures for frozen/fresh meat products and cooked-food products
• Physical stamina and will power to stand for long hours and work for extended hours too in order to experiment in creating new dishes
• Attention to detail and the ability to maintain consistent product quality.
• Good communication skills and the ability to work effectively in a team.
• Ability to work in a fast-paced production environment.
• Preferably Bilingual
• Preferably with Class 3 Driving Licence
• Must be able to work on weekends and public holidays if necessary
• Ability to thrive in a fast-paced environment and complete tasks responsibly
• Multi Tasking is required
• Maintain workplace safety and health policies and procedures
• Facilitate effective communication and engagement at workplace
• Good interpersonal skills and team player

6days work/week

Monday to Friday

10am to 9pm

Saturday & Sunday

9am to 9pm

Subject to change

Annual Leave 7days/yr

Medical insurance provided

Need to be able to converse in English. Good attitude, positive energy, team player, willing to learn.

Job Description & Requirement

. Profit Incentives after confirmation.

· As a Full-Time Service Crew member, you will be the face of our establishment, providing exceptional service to our customers. Your responsibilities will include:

· Greeting customers, taking orders, and providing menu recommendations.

· Serving food and beverages promptly and accurately, ensuring customer satisfaction.

· Maintaining a clean and organized dining area, ensuring a pleasant ambiance for our guests.

· Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

· Collaborating with the kitchen team to ensure seamless communication and smooth operations.

· Assisting in cashiering duties and accurately handling payments.

Requirements:

· Previous experience in a similar role is preferred but not required.

· Having prior experience in a steamboat restaurant would be advantageous.

· A passion for food, exceptional customer service, and a positive attitude.

· Ability to thrive in a fast-paced, high-pressure environment.

· Excellent communication and interpersonal skills.

· Attention to detail and ability to work well within a team.

· Flexibility to work various shifts, including weekends and holidays.

Benefits:

· Competitive salary and opportunities for career growth.

· Comprehensive training to enhance your culinary and customer service skills.

· A positive and inclusive work environment that values teamwork and creativity.

· Employee discounts on meals and other perks.

· Health insurance and other benefits package options.

whatsapp-80586396

Job Description & Requirements

Roles & Responsibilities

Responsible for the proper and efficient functioning of the bar area and ensure constant supply of beverage stock.

Responsibilities:

Manage the operational procedures of outlet activities, monitoring cost relating to manpower, food/beverage wastages, utilities, etc.

Maintain a positive work atmosphere by acting and communicating in a manner that enhances relations with guests, vendors, co-workers, and management

Provide the highest level of service ensuring complete customer satisfaction

Anticipate any unexpected guest needs and reacts promptly and tactfully

Ensure all operational and safety aspects of the outlet are maintained at all times. These include optimal stock level, efficient operation of all equipment/appliances, and compliance to all statutory and fire and life safety requirements

Manage the operational procedures of outlet activities, monitoring cost relating to manpower, food/beverage wastages, utilities, etc.

Ensure that the assigned Bars are ready for service as per scheduled times

Ensure the proper cleaning and maintenance of equipment in Bars and at all times

Train staff members and ensure strong knowledge of product offering, the outlet’s operational procedures and minimum quality service standards

Delegate duties and tasks to staff to maximize productivity and resources through effective scheduling

Requirements:

Dependability

Personal hygiene

Capacity to work in a fast-paced environment

Comfortable working long shifts if required and on weekends and PH

Qualifications:

WSQ Food Hygiene Course

Minimum 3 to 5 years’ experience in related field is required

Excellent communication and interpersonal skills

Possess bartending skill and wine/spirit management knowledge

Thorough knowledge of food safety procedures

Supervision of staff: The Restaurant Supervisor supervises restaurant staff, including servers, hosts/hostesses, bartenders, and other support staff, and ensures that they perform their duties effectively and efficiently.

Customer service: The Restaurant Supervisor is responsible for ensuring that customers receive excellent service and that their dining experience meets or exceeds their expectations.

Sales and marketing: The Restaurant Supervisor may be involved in sales and marketing activities, including promoting the restaurant, developing marketing strategies, and developing and implementing promotional campaigns.

Ordering and inventory management: The Restaurant Supervisor may be responsible for ordering supplies, managing inventory, and ensuring that the restaurant has adequate supplies to meet demand.

Financial management: The Restaurant Supervisor may be responsible for managing the restaurant's financial operations, including cash handling, budgeting, and financial reporting.

Quality control: The Restaurant Supervisor is responsible for ensuring that the food served in the restaurant meets the highest quality standards and that all dishes are prepared according to recipes and customer preferences.

Health and safety: The Restaurant Supervisor ensures that the restaurant complies with health and safety regulations and that all staff adhere to hygiene and sanitation protocols.

Communication: The Restaurant Supervisor communicates regularly with restaurant staff, customers, and management, ensuring that everyone is on the same page and that any issues are resolved promptly.

Overall, the Restaurant Supervisor is responsible for overseeing all aspects of the restaurant's operations, ensuring that it delivers an excellent customer experience, and that it runs efficiently and profitably. The Restaurant Supervisor must have excellent leadership skills, be able to work in a fast-paced environment, and have strong communication and problem-solving abilities.

Job Description & Requirements

1. Assist the restaurant manager to oversee the operations of the restaurant and perform opening and closing duties.

2. Carrying out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

3. Provide excellent customer service at all time and ability to handle feedback. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4. Manage and oversee all storage supplies for the restaurant to ensure smooth operation

5. Monitor inventory to ensure that resources are used effectively and minimizing wastage

6. Maintain a high standard of personal hygiene and appearance at all time

7. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas

8. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.

9. Any other ad hoc duties as assigned by the Company

Requirements:

1.Minimum Diploma in Relevant field

2.Minimum 2 years of working experience in F&B industry

3.Able to work under pressure in a fast paced, dynamic and challenging work environment

4.Able to work split shift, weekends and public holidays

5.Customer oriented, service focus, responsible and positive working attitude

Reporting to – Director Food & Beverage

Work experience – 3-4 years food & beverage service experience

Roles & Responsibilities

• Assist in the training of new employees as well as the continuous training of existing staff
• Oversee both front and back of house operations, including wait staff and bussing staff
• Maintain high-quality food standards
• Oversee our staff’s compliance with all health code and sanitation requirements
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Develop strategies for improving our customers’ dining experience
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
• Maintain inventory of all needed supplies
• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
• Manage the work schedules of our restaurant’s staff
  • Checking stock levels and ordering supplies.
  • Training and motivating staff.
  • Ensuring that all employees adhere to the company’s uniform standards.
  • Reviews audit findings - Safety/Hygiene and takes corrective measures to ensure full compliance
  • In addition to the above-mentioned duties and job functions, performs any other assignment given by the management within the scope of job

Requirements:

• Singapore local or PR Holder.
• Degree or Diploma graduate from any hospitality course
• Food handlers certification of Singapore should be valid.
• Must be well-versed with Indian Food
• Efficiently manage operations
• Must be able to work 6 days shift work including weekends and public holiday.

Job Responsibilities

• Perform opening and closing duties.
• Taking orders and attending to customer requests.
• Serve food and beverages to guests making recommendations if needed
• Adhere to all company service standards and protocols.
• Set up tables’ settings and side stations.
• Ensure customer satisfaction and maintain excellent customer relations.
• Friendly and energetic with good interpersonal skills.
• Proactively keeping the place neat and tidy at all times.
• Perform ad hoc duties assigned by Supervisor / Manager.

Job Requirements:

• With at least 2 years of F & B working experience in a restaurant
• Passionate about providing efficient and friendly service standards
• Outgoing personality and highly motivated and takes initiative
• Positive and motivated to work in a fast-pace work environment
• Clean and hygienic in food and beverage handling
• Able to work as a team with fellow colleagues
• Able to work weekends and public holidays

Part-Time positions are available at $15/hour.

Communicate service needs to chefs and stewards throughout functions. Total charges for group functions, and prepare and present checks to group contacts for payment. Ensure banquet rooms, restaurants, and coffee breaks are ready for service. Ensure proper centerpieces are displayed on every table. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Check in with guests to ensure satisfaction. Set tables according to type of event and service standards. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Maintain cleanliness of work areas throughout the day.

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATION

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Job Description & Requirements

1.Assist the restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties

2.Carry out maintenance on all restaurant equipments and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages

3.Provide excellent customer service at all time and ability to handle feedbacks. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4.Manage and oversee all storage supplies for the restaurant to ensure smooth operation

5.Monitor inventory to ensure that resources are used effectively and minimizing wastage

6.Maintain a high standard of personal hygiene and appearance at all time

7.Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas

8.Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.

9.Any other ad hoc duties as assigned by the Company

Requirements:

1.Minimum Diploma in Food and Beverage Management

2.Minimum 2 years of working experience in F&B industry

3.Able to work under pressure in a fast paced, dynamic and challenging work environment

4.Able to work split shift, weekends and public holidays

5.Customer oriented, service focus, responsible and positive working attitude

6. Able to communicate in both Chinese and English

Position: Full-Time Service Crew

· As a Full-Time Service Crew member, you will be the face of our establishment, providing exceptional service to our customers. Your responsibilities will include:

· Greeting customers, taking orders, and providing menu recommendations.

· Serving food and beverages promptly and accurately, ensuring customer satisfaction.

· Maintaining a clean and organized dining area, ensuring a pleasant ambiance for our guests.

· Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

· Collaborating with the kitchen team to ensure seamless communication and smooth operations.

· Assisting in cashiering duties and accurately handling payments.

Requirements:

· Previous experience in a similar role is preferred but not required.

· Having prior experience in a steamboat restaurant would be advantageous.

· A passion for food, exceptional customer service, and a positive attitude.

· Ability to thrive in a fast-paced, high-pressure environment.

· Excellent communication and interpersonal skills.

· Attention to detail and ability to work well within a team.

· Flexibility to work various shifts, including weekends and holidays.

Benefits:

· Competitive salary and opportunities for career growth.

· Comprehensive training to enhance your culinary and customer service skills.

· A positive and inclusive work environment that values teamwork and creativity.

· Employee discounts on meals and other perks.

· Health insurance and other benefits package options.

Part Time offer $12-$18