• Assist the project manager with on and off site meeting pertaining to the technical issues
• Responsible for submission of Architectural samples, shops drawing and other related documents to the consultants or authorities
• Coordinate and monitor work progress at site including periodical site inspection and attending meetings during course of construction of project
• Proven problem solving and achievements work progress according to the work schedule
• Site supervision and able to coordinate well with sub-contractors, RE and RTO

Roles & Responsibilities

Restaurant Captains will be hired to provide the core service of the restaurant’s product. These individuals are responsible for delivering the guests’ experience on a day-to-day basis.

DUTIES & RESPONSIBILITIES

Duties

1. Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Responsibilities:

1. Ability to upsell, promote and ensure that the guest is enjoying their dining experience.

2. Ability to charm guests with his/her knowledge of the food & beverage products in a friendly and approachable manner.

3. Ability to explain the food menu in terms of preparation methods, ingredients used, portion size and presentation.

4. General knowledge about food allergies, dietary restriction, common brand of beverages to ensure smooth recommendation to gusts.

5. Ability to read the different types of guests and dining clientele.

6. Ability to mold his/her service output to suit the type of clientele that he/she is serving at the table.

7. Maintain the utmost cleanliness and hygiene standards in the restaurant.

Skills, Qualifications & Experience

1. Hardworking, motivated, serious, team player and passionate about food, beverage and service

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical experience and education will be considered as an alternative

Job Description

Main Responsibilities

-Report to the Kitchen Leader

-Assist the Kitchen staff to do basic food preparation

-Ensure the Kitchen section have everything they need and be responsible for cleaning the kitchen

-Assist in managing cleanliness and hygiene of the kitchen area

-Use initiative and work in a team

-Ensure hygiene and safety standards are strictly adhered to

-Adhere to company’s standard operating procedures

-Any other appropriate duties and responsibilities as assigned

-

-

Requirements

-Minimum 1 year of experience as Kitchen Crew

-Strict sense of hygiene and safety standards

-Able to carry out tasks quickly and competently

-Able to follow instructions

Job Description & Requirements

· Staff Management:

Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:

Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:

Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:

Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:

Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:

Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:

Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:

Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:

Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:

Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:

Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:

Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Operations Supervisor Responsibilities:

We need sincere, hardworking, honest and dedicating worker.

Simply follow the rules and regulations as per instructions given.

Willing to work long hour, week ends and public holiday.

Able to work rotat shift

Planning and execute day to day sales and operating works.

Despatching invoice And tracking payment

Cheque payment collection and banking promptly

Overseeing inventory needs and undertaking office management and administration.

Motivating and supervising employees.

Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.

Evaluating and reporting on department metrics to upper management.

Improving the work environment and operations of your department and the organization as a whole.

• Position : Operations Supervisor - (Facility/Equipment Maintenance)-Pasir Panjang / ALL WELCOME
• Location : Pasir Panjang (Nearest MRT: Pasir Panjang MRT)
• Working hours : 6 days a week, Rotating Shifts: Between 7.30am and 7.00pm, 12pm and 11pm
• Salary (commensurate with experience) : Up to $3500 + AWS + Performance Bonus
• Duration : Permanent Full Time
• Industry : Marina / Country Club

Main Responsibilities:

• Supervise the general operations and responsible for smooth operations of the club
• Supervise the general maintenance and housekeeping of the club
• Liaise with supporting personnel on maintenance and repair works
• Handle and oversee arrangements and setups for facility bookings and events
• Ensure quality customer service is maintained
• Ensure that all policies and procedures are enforced and maintain proper compliance at all times
• Perform all supervisory responsibilities as directed by Club Manager
• Perform other duties as assigned

Requirements:

• Supervisory experience is preferred
• Able to work 2 rotating shifts and on weekends and public holidays
• Conversant with IT applications, MS Word, MS Excel etc
• Pleasant personality with good communication skills, both written and oral
• Good interpersonal skills including courtesy, professionalism and cooperative attitude
• Team player with the ability to work in a fast-paced environment
• GCE “O” or “A” Level with relevant experience

Email your resume to [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jane Chua

Associate Consulting Director (APAC)

License no: 13C6684

EA Personnel: R2197224

We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.

Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.

Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.

Responsibilities

• Research new wholesale food suppliers and negotiate prices
• Calculate future needs in kitchenware and equipment and place orders, as needed
• Manage and store vendors’ contracts and invoices
• Coordinate communication between front of the house and back of the house staff
• Prepare shift schedules
• Process payroll for all restaurant staff
• Supervise kitchen and wait staff and provide assistance, as needed
• Keep detailed records of daily, weekly and monthly costs and revenues
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Monitor compliance with safety and hygiene regulations
• Gather guests’ feedback and recommend improvements to our menus

Requirements

• Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
• Familiarity with restaurant management software
• Good math and reporting skills
• Customer service attitude
• Communication and team management abilities
• Availability to work within opening hours (e.g. evenings, holidays, weekends)
• Certification in hospitality is a plus

Overall Job Purpose:

- Responsible for supervising or executing maintenance and operation of all Engine Room equpment and system.

- Guarantee efficient and safe operations and amaintenance of all Engine Room Equpiment and systems including emergency equpiment by supervising the Boiler and Utility Operators, orienting and working closely with them thus contributing to the production and revenue target acheuvement.

- Performs the test and dosage for boilers and cooling systems as well as the register of the information collected.

- Perform or delegate regular rounds checking all machinery spaces and equipment including steering gear room and all external equipment related to Engine Room located on Main DEck and Topsides as follow but not limited to : Inert Gas System , Bunkering station, Lifeboat/ Rescue Boats, FirePumps, reporting and ating upon any defects when required ensuring that all information to be properly registered on CMMS.

- Ensure that Oil Record Book is filled up timely in according to instruction which is included into the book itself and reaching out to the Superintendent for assistance in case of any doubt.

- Contribute to the proper planning of offshore activities by supporting Offshore Planner and Maintenance Supt in the prioritization and scheduling of services to be performed onboard , participating in discussions along with other Offshore leaderships when requested and duly approving all WOs for Engine Room work on CMMS.

-Assist to Planner and Maintenance Supt to review the maintenance plan by providing inputs for the plan based on own technical knowledge and experiences.. To inform CMMS team if detected any equp not covered by Maintenance Plan.

Requirements and Qualifications:

- Bach Degree in Nautical Sciences (Engines Specialty) or Maritime Institute / School required.

- STCW Certificate III / 1 or III/2 or equivakebt to satisfy Flag requirements is required.

- Minimum 8 years overall experience is expected.

-Previous experience in a leadership position has an advantage.

- Well written , spoken English is mandatory and advanced Portuguese is expected.

• Supervising, carry out repair, maintenance and troubleshooting of machinery onboard vessels in shipyard
• Able to lead a team to complete E&I task delegated
• Liaise with Fleet Operations team on breakdown reports and vessel status
• Troubleshoot and carry out thorough rectification of deficiencies in machinery and control system
• Ability to perform wiring and termination of electrical cables
• Install electrical and electronic accessories and components
• Assisting Engineer & Project Manager any related job delegated

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

RESPONSIBILITIES

• Communicate and relate effectively at the workplace.
• Comply with workplace safety and health policies and procedures.
• Dispose of waste.
• Follow food and beverage safety and hygiene policies and procedures.
• Follow food production standards and standard operating procedures.
• Follow production schedule.
• Maintain quality control procedures.
• Maintain safe and secure working environment.
• Operate automated cooking equipment for cooking food products.
• Pack food products.
• Prepare ingredients.
• Reinstate workstation.
• Set up workstation.
• Work in a team.

REQUIREMENTS

• Minimum 3-5 years of Operations Supervisor experience assisting in kitchens..
• Sound knowledge of food health and safety regulations.
• The ability to stand for extended periods.
• The ability to work in a fast-paced environment.
• The ability to work in a team.
• Excellent organizational and time management skills.
• Effective communication skills.
• Able to accept split shift.
• Willing to work retail hours, weekends and public holidays​​​.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Job Description:

Inspecting area regularly to identify and eliminate potential safety hazards.

Supervising and instructing the team.

Educating workers on safety regulations and accident protocol.

Enforcing safety rules to minimize work-related accidents and injuries.

Handling site accidents in accordance with established accident protocol.

Maintaining an accurate record of attendance.

Evaluating the performance of construction employees and instituting disciplinary measures as needed.

Recommending changes to operations or procedures to increase efficiency.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Job Description & Requirements

Main Duties:

• Manage general operations of F&B outlet according to company policies
• Ensure consistently high standards of hygiene and cleanliness and food safety
• Welcoming and serving guests
• Maintain and ensure customer satisfaction
• Handle complains with care
• Handle any disciplinary issue
• Responsible for staff progression and annual review
• Any other ad hoc duties assigned by the management.

Requirements:

• Possess strong leadership
• Willing to work on shift and weekends
• Minimum 2 years F&B operations experience

• General Management
• Customer Services
• F & B
• General Work
• Taking orders from the customer
• Serve food and beverages to customer
• Responsible for clearing, collecting and returning food and beverage items to the proper area
• Managing restaurant staff's work schedules
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations
• Checking in on dining customers to enquire about food quality and service
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked
• Monitoring the restaurant’s cash flow and settling outstanding bills
• Reviewing customer surveys to develop and implement ways to improve customer service
• Resolving customer complaints in a professional manner
• Able to handle work in a fast-paced environment
• 6 days work week including weekends and public holidays

We are expanding! Perpetual Hope International Academy is looking for a dynamic, engaging, committed, and passionate Educator to join us. Perpetual Hope International Academy is a Singapore-based, CPE-registered, and globally recognized international Christian school.

Learnings with Perpetual Hope International Academy are based on Accelerated Christian Education (A.C.E.) curriculum program, offering students an academic curriculum that includes skill building, goal setting, reading practice, and character building – all with strong Biblical integration!

We also provide various student programs and enrichment opportunities for educators. Our team of passionate teachers, smart teaching, and learning strategies have helped many students be equipped to live out their full potential.

Roles & Responsibilities

As a teacher/supervisor at Perpetual Hope International Academy, you will take on, among other duties, the following:

• Plan, prepare, and teach classes under A.C.E curriculum
• Provide high-quality, interactive, and engaging supervision
• Adopt positive guidance techniques and strategies at all times
• Communicate with parents and provide constructive feedback in line with the programs’ requirements
• Attend in-house training sessions provided for curriculum-related matters and professional development
• Support curriculum work, research, talks, and workshops as required during non-teaching hours (full-time teachers only)

Professional Development

We want you to achieve your career and personal development goals with us!

Do not worry if you are new to teaching, you will undergo a training period with us where we will help you achieve the following:

• Subject and Content Mastery
• Class and Student Management
• Overseas training and annual overseas convention

Job Requirements

While always a bonus, you do not need to have any experience in teaching as long as you are willing to learn and passionate to serve. We would like you to have the following:

• A good Bachelor’s degree in a relevant field is preferred but not required
• A good learning and working attitude
• A good team player with excellent command of spoken and written English
• A positive and pleasant personality
• Singaporeans / PR only
• Enjoy working with students from ages 12 to 20 years old.

On behalf of Perpetual Hope International Academy, we are excited to meet you and hopefully have you join us!

We are expanding! Perpetual Hope International Academy is looking for a dynamic, engaging, committed, and passionate Educator to join us. Perpetual Hope International Academy is a Singapore-based, CPE-registered, and globally recognized international Christian school.

Learnings with Perpetual Hope International Academy are based on A.C.E. program, offering students an academic curriculum that includes skill building, goal setting, reading practice, and character building – all with strong Biblical integration!

We also provide various student programs and enrichment opportunities for educators. Our team of passionate teachers, smart teaching, and learning strategies have helped many students be equipped to live out their full potential.

Roles & Responsibilities

As a teacher/supervisor at Perpetual Hope International Academy, you will take on, among other duties, the following:

• Plan, prepare, and teach classes under Accelerated Christian Education (A.C.E.) curriculum
• Provide high-quality, interactive, and engaging supervision
• Adopt positive guidance techniques and strategies at all times
• Communicate with parents and provide constructive feedback in line with the programs’ requirements
• Attend in-house training sessions provided for curriculum-related matters and professional development
• Support curriculum work, research, talks, and workshops as required during non-teaching hours (full-time teachers only)

Professional Development

We want you to achieve your career and personal development goals with us!

Do not worry if you are new to teaching, you will undergo a training period with us where we will help you achieve the following:

• Subject and Content Mastery
• Class and Student Management
• Overseas training and annual overseas convention

Job Requirements

While always a bonus, you do not need to have any experience in teaching as long as you are willing to learn and passionate to serve. We would like you to have the following:

• A good Bachelor’s degree in a relevant field is preferred but not required
• A good learning and working attitude
• A good team player with excellent command of spoken and written English
• A positive and pleasant personality
• Singaporeans / PR only
• Enjoy working with students from ages 7 to 12 years old.

On behalf of Perpetual Hope International Academy, we are excited to meet you and hopefully have you join us!

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Job Description & Requirements

· Staff Supervision:Supervise, train, and mentor waitstaff.
Assign duties and responsibilities to waitstaff for each shift.
Monitor the performance of waitstaff, ensuring they provide excellent customer service.
Conduct regular performance evaluations and provide feedback to staff.
Address any disciplinary or performance issues as they arise.

· Customer Service:Ensure that guests receive high-quality service.
Address customer complaints and concerns professionally and promptly.
Train waitstaff on proper customer service etiquette and standards.

· Scheduling:Create and manage work schedules for waitstaff, taking into account peak dining times and staff availability.
Ensure adequate coverage during busy periods and adjust staffing levels as needed.

· Inventory Management:Monitor and control inventory of dining supplies, such as tableware, linens, and condiments.
Place orders for replenishing supplies as needed.
Ensure that the restaurant is adequately stocked with necessary items.

· Quality Control:Ensure that food and beverages are served according to established standards and presentation guidelines.
Monitor food quality and presentation.
Conduct regular inspections of dining areas for cleanliness and organization.

· Safety and Compliance:Enforce health and safety regulations and food safety guidelines.
Ensure that waitstaff adhere to proper hygiene and safety practices.
Address any safety or compliance issues promptly.

· Communication:Maintain open and effective communication with the kitchen staff to ensure smooth coordination between the front and back of the house.
Relay customer orders and special requests to the kitchen accurately.
Communicate with management regarding any operational issues or staff needs.

· Training and Development:Provide ongoing training and development opportunities for waitstaff.
Stay updated on industry trends and new service techniques to enhance the skills of the team.

· Financial Management:Assist in monitoring and controlling labor costs.
Track sales and revenue, and report to management.
Manage cash handling and ensure accurate billing.

· Team Leadership:Lead by example and set a positive tone for the waitstaff.
Foster a team-oriented work environment.

· Problem Solving:Handle unexpected situations, such as staff shortages, equipment malfunctions, or customer issues, with efficiency and professionalism.

· Administrative Tasks:Complete administrative tasks, including payroll, timekeeping, and record-keeping.
Prepare reports as required by management.

· Promotions and Upselling:Encourage waitstaff to promote special dishes and upsell items on the menu.
Participate in planning and executing promotions and events.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753