Maintenance Supervisor (Electrical & Instrumentation)

Remuneration: Basic with AWS & VB

Work location: Jurong Island

Working hours: Monday to Friday, 8am to 430pm (Standby Required)

Key Responsibilities:

• Routinely inspecting electrical and instrumentation systems such as wiring, fixtures, and appliances.
• Identifying faults or hazards & Troubleshooting system failures.
• Reviewing blueprints to understand wiring placement.
• Testing of electrical systems with oscilloscopes, voltmeters, and ohmmeters.
• Testing of instruments, DCS loop and field calibration.
• Conducting maintenance repairs on faulty fixtures.
• Responding to fault requests.
• Writing electrical maintenance reports.
• Installing new electrical appliances in the building.
• Adhering to safety and performance standards.

Key Requirements

• Min. Diploma in Electrical Engineering or related field
• Min. 5 years of working experience in a Process Plant setting, with at least 2 years in a supervisory role
• Standby for breakdown and shutdown maintenance & respond to emergency on-call

*Able to start work within short notice will be highly advantageous.*

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills.

1. Responsible for supervising the team
2. Ensure general hygiene and overall cleanliness of food stall areas
3. Responsible for inventory control accuracy, stock replenishment, capacity planning, timely processing of all inbound and outbound activities
4. Maintain workplace safety and health (WSH), Food safety and housekeeping in the process areas.
5. Resolves problems and issues arising from the purchase of supplies, services and equipment with external suppliers.
6. To manage and delegate staff duties and responsibilities.
7. To co-ordinate between Management and service staff.
8. To co-ordinate with suppliers and assure quality of supplies.
9. To build strong motivation and team building skills.
10. Any other responsibilities to ensure smooth operation of business.

Responsibility

As Supervisor, you need to lead the team, complete the work within the specified time limit, improve work efficiency, and ensure that the product meets the production specifications.

After completing each project, you need to report the project process and results to your manager. In addition, it is necessary to ensure that the company's workplace and business departments can operate smoothly.

Job Description

* Can lead the team to work independently.

* Must provide the right solution and solve the problem.

* Instruct labor and other warehouses to assist in managing work processes.

* Need to check production forms, test records, defects, and operation completion status.

* Ensure adequate record keeping and manage all documentation to confirm proper stock levels and maintain inventory control.

* Oversee the machines while executing the tasks and make the necessary changes to improve results.

* Courteous interaction with customers, dispatchers, and supervisors.

* Arrange weekly meetings with the team to cultivate team spirit and reduce team disputes.

* Assist in other ad-hoc operational duties where required.

* To maintain awareness of market trends in the industry.

* Evaluating performance and providing feedback.

* Keep the surrounding environment clean, take safety measures, and raise awareness of what should not happen.
* Able to carry heavy goods, 20-30KG.
* Able to work in a dusty and hot environment.

* Able to work on Weekends, Sundays, and Public holidays, and willing to work overtime.
* Able to work rotating shifts and overtime.

**Location DEFU LANE

Requirement

* At least 2 Year(s) of working experience and have experience in the related field is required for this position.

* Must possess at least a higher Education/ Diploma in any field.

* Strong leadership skills and management competencies.

* Strategic & critical thinking as well as decision-making and negotiation skills.

* Able to adapt, prioritize, exercise initiative, manage pressure, multi-task and work independently.

* Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

* Time management/ meticulous and mature in work.

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift or rotating shift, if required.
• Willing to work OT on public holiday and weekend
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift ,if required
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift
• Willing to work OT on public holiday and weekend
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Plan, organize and arrange daily construction activities.

• Supervise the direct workers and to give instruction to the sub-contractors.

• Coordinate with land surveyors and sub-contractors on all setting out works.

• Liaise with QP(S) representative regarding standard of workmanship. To check if the works are carried out strictly in compliance with the contract specifications and requirements for the purpose of general quality control.

• Liaise with QP(S) representative for inspection of site works.

• Organize and supervise house-keeping and safety implementation.

• Control material wastage and unproductive deployment of workers.

• Report daily manpower and machinery to the Project Manager.

• Follow up and ensure environmental, safety and health policy compliance.

• Follow up and implement logistic planning set out by Planning Manager

Requirements

· Diploma/Degree holder in Construction/Building or related discipline.

· Minimum 5 years experience from Contruction background.

· Positive personality and good team player.

· Meticulous and responsible.

. Able to multi task and work in tight schedules

About Us:

We pride ourselves on our exceptional customer service and high standards of beauty treatments. We are seeking a talented and experienced Beautician Supervisor to lead our team.

Job Description:

As a Beautician Supervisor, you will play a crucial role in managing and overseeing the daily operations. Your primary responsibilities will include supervising a team of beauticians, ensuring excellent customer service, maintaining outlet hygiene standards, and contributing to the overall growth and success of the business.

Key Responsibilities:

• Supervise and lead a team of beauticians, providing guidance and support to ensure high-quality service delivery.
• Conduct regular training sessions to keep the team updated on the latest beauty techniques, trends, and products.
• Monitor and maintain outlet cleanliness, organization, and hygiene standards in compliance with health and safety regulations.
• Manage inventory of beauty products and supplies, ensuring timely ordering and stock management.
• Address and resolve customer complaints and concerns professionally and efficiently.
• Perform beauty treatments and services as needed, including facials, manicures, pedicures, waxing, makeup, and more.
• Assist in developing promotional strategies to attract new clients and retain existing ones.
• Prepare and manage staff schedules, ensuring adequate coverage during peak hours.
• Maintain accurate records of sales, expenses, and staff performance.
• Foster a positive and motivating work environment, encouraging teamwork and professional growth.

Qualifications:

• Proven experience as a beautician, with a minimum of 3 years in a supervisory role.
• Strong knowledge of beauty treatments, products, and techniques.
• Excellent leadership and interpersonal skills.
• Exceptional customer service and communication abilities.
• Ability to handle multiple tasks and work efficiently in a fast-paced environment.
• Detail-oriented with strong organizational skills.
• Relevant certifications in cosmetology or beauty therapy.

Benefits:

• Competitive salary and performance-based bonuses.
• Professional development and training opportunities.
• Employee discounts on salon services and products.
• A positive and supportive work environment.
• Opportunities for career growth and advancement.

Job Responsibilities

· Read, learn, understand, and interpret drawing/blueprints and work instructions, and other instructions written or verbal, to complete the crating of tools/products or components according to established guidelines and quality standards.

· Manage inventory following established guidelines and procedures including labeling and locating parts, picking parts from appropriate locations specified, and recording and communicating inventory levels.

· Help customers resolve shipment issues and complaints when they arise. Maintain shipment paperwork, records, and digital databases and perform additional administrative, clerical, or supervisory duties as requested.

· Support internal and other relevant departments (e.g. Planners and productions) to ensure all orders/shipments are fulfilled on time. The need to coordinate with CM to perform GR, coordinate with traffic and third-party warehouse to re-label shipment, and release to forwarders for shipment arrangement.

· Fulfill orders by packaging necessary materials and preparing them for shipment. Identifying and locating the right products during the shipping process Recording inventory status, and making sure deliveries properly match work orders.

· Collaborating with internal departments to locate missing packages, fix incorrect deliveries, and replace damaged products. Practice problem-solving and troubleshooting techniques as part of a team responsible for realizing continuous improvement to products and processes.

· Maintain a clean and organized work area, and workplace safety, and maintain all equipment according to maintenance plans and established procedures.

· Require supporting operations during weekends and public holidays. Undertake any other ad-hoc duties assigned by the superior.

Job Requirements

• Diploma or its equivalent
• PC literate. Preferably with experience in crating/capital equipment handling.
• A team player with the ability to multi-task and organize work systematically.
• Process Improvement mindset
• Ability to work under pressure in a fast-changing and demanding environment.
• Hardworking, self-driven, willing to learn, and able to take initiative.
• Knowledge of SAP and having a forklift license will be an added advantage.

Job Description & Requirements

• Key role in penetrating the existing market and developing new sales and business opportunities.
• Work as a sales team to achieve individual committed sales quota and targeted sales forecasts.

Requirements

• Minimum 1 years sales and marketing experience
• Pleasant personality and responsible for the fulfillment of monthly sales targets.
• Computer literate, strong negotiation skills in closing sales contracts.
• Online sales experience will add to the advantage

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in SUPERVISOR

· Preferably years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Responsibilities:

Manage and maintain strong relationships with our existing customer portfolio in Singapore across all channels we supply to.

Manage a team of sales executives and assistants / merchandisers

Responsible for the development of new accounts and business opportunities, including launching new products to both existing and new accounts

Accountable for delivering sales volume profitability, cost control, and meeting target sales objectives

Work on business proposals tailored to both new and key existing clients across the sports, wellness and FMCG sector

Work with the management team to develop and execute short and long term business objectives

Plan and execute marketing solutions for leading global sports nutrition brands

Initiate and implement sales, merchandising and promotional strategies for key accounts

Monitor and provide market information, feedback on competitor’s activities and industry trends

Provide regular sales updates and analysis

Requirements and Expectations:

1 year proven sales experience

Proficiency in MS Office, PowerPoint

Excellent communication and interpersonal skills

Ability to meet challenges, deadlines, and work in a revenue focused environment

Job Description & Requirements

Duties and Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations

• Delivering superior food and beverage service and maximizing customer satisfaction

• Responding efficiently and accurately to restaurant customer complaints

• Regularly review product quality and research new vendors

• Organize and supervise shifts

• Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning products

• Ensure compliance with sanitation and safety regulations

• Manage restaurant’s good image and suggest ways to improve it

• Control operational costs and identify measures to cut waste

• Create detailed reports on weekly, monthly and annual revenues and expenses

• Promote the brand in the local community through word-of-mouth and restaurant events

• Recommend ways to reach a broader audience (e.g. discounts and social media ads)

• Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations

• Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements

• Manage the external food hygiene consultant, and the resulting reports

• Assist in the planning and implementation of new ideas and menu specifications each season, working closely with Central Support to ensure they fit with guidelines and are to the high quality our guests expect

• They will also take line ownership of the Corporate Event menus, signing them off seasonally, in conjunction with the Corporate Events Manager.

Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a operation manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and Peach Works

• Strong leadership, motivational and people skills

• Acute financial management skills

• B.Sc degree in Business Administration; hospitality management or culinary schooling is a plus

• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.

• Position: Operations Supervisor/Manager (Logistic/Warehouse-WMS-MNC)
• Location: Sunview -Few bus stops from Boon Lay MRT
• Working hours: 5 days, Monday to Friday (8.30am to 6.00pm)
• Salary (commensurate on experience): Up to $5400+ AWS + Medical + Dental
• Duration: Permanent
• Industry: Logistics (MNC)

Main Responsibilities:

• Lead and manage the logistics operations to achieve the operations key performance index and the required service standards.
• Develop operational performance, financial goals, and growth plans through effective solutions development.
• Defines roles and responsibilities, plans for the department's future needs and operations; counsels employees on performance
• Works collaboratively with client and departmental staff to assure operational effectiveness, adherence to policies and procedures and maximization of flow of all incoming and outgoing material.
• Supervises and develops staff and otherwise carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Ensuring information/knowledge resources can be readily accessed and easily retrieved
• Manages quality system and continuous process improvement within the facility.
• Defines requirements for operation and ensures the implementation of new strategies and initiatives to effectively meet or exceed requirements & customer expectations.
• Through Lean Warehousing System to implement and monitor improvement programs in cost reduction, quality improvement, safety and best practices across operations.
• Administers and communicates company policies.
• Regularly reviews performance expectations with leadership team. Providing expectations, performances planning, feedback to team members.
• Responsible for the training & development and performance discussions with staff.
• Maintain good working relationships with customers.

Requirements:

• Minimum 4 years of experience in logistics operations management providing
  overall direction, implementation, and continuous improvement in all phases of logistics solutions.
• Good working knowledge of the following operations areas – domestic distribution, ,
  warehouse management, inventory planning, , transportation management and
  logistics execution systems.
• Degree in, Logistics, Supply Chain Management or equivalent work experience in the logistics field.
• Proven transportation /logistics / supply chain management knowledge
• Strategic thinking ability, proven implementation results
• Superior customer relationship management skills
• Excellent negotiation experience with subcontractors, transporters, & vendors.

Email me at [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any

contract.***

Joie Chang

Deputy Consulting Director

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Help and also propose to our customers on frozen items
• Provide customers with information about frozen items
• Elevate complaints/ comments to management
• Liaising and good working relationship with admin and accounts department to facilities efficient and timely
• Prepare and execute sales plan
• Prepare monthly sales report
• Procure new clients and build long-term and string relationships with existing clients
• Meet sales and other targets as set by superior
• Gather feedback and information about customer needs, market and competition

Rules & Responsibilities

We are seeking a dynamic FIELD SUPERVISOR ( MA KET RESEARCH) with strong leadership abilities to join our team. We are a company with a commitment to innovation and excellence. If you're a creative and strategic marketer with a passion for driving results and the ability to inspire and lead a team, we want to hear from you. Candidates are required to be experienced in marketing for the Service Sector with good existing network and contacts.

Job Description:

* Strong marketing & presentation preparations skillets.

* Build strong client relationships to maintain old business and acquire new customers in local market

* Maintain regular communication with clients to ensure that all of their needs are understood and addressed.

* Collaborate with various internal departments and consultants to ensure that they fulfill

Customers requests and focus on improving the customers’ experience.

* Resolve complaints and keep track of all processes that pertain to the client’s desires.

*Build and strengthen the relationship with consultants, contractors and developers.

* Collect and analyze data concerning consumer behavior to understand changing needs.

* Prepare quotations, tender compliances and marketing proposals.

* Other ad-hoc duties as assigned.

Compulsory Job Responsibility & Requirements:

1) Bacholer degree in marketing, Sociology, business Managment, or related field.

2) Mandatory working day Monday to Saturday 9am to 9pm (3 hours over time)

3) At least 4 years related experience in Singapore building construction marketing site

.4) Must be work on weekends or public holidays for essential job

5) Someone willing to take hardship job

6) Knowledge of our industry and target audience is a plus.

7) Creative thinking and problem-solving abilities.

8) Proven experience in marketing roles, including leadership or marketing operations manager.

9) Budget planning and management skills.

10) Strong strategic thinking, communication, and leadership skil

11) Proficiency in digital marketing channels and tools

12) Excellent organizational skills and attention to detail. 13) Able to build and maintain good rapport with all internal and external stake holders including clients, consultants, contractors, developers and team members.

14) Experience and equipped with strong international contact bases e.g. Developers, Consultants, Contractors.

15) Excellent negotiation, communication and presentation skills.

See how you compare with other applican

Rules & Responsibilities

We are seeking a dynamic FIELD SUPERVISOR ( MA KET RESEARCH) with strong leadership abilities to join our team. We are a company with a commitment to innovation and excellence. If you're a creative and strategic marketer with a passion for driving results and the ability to inspire and lead a team, we want to hear from you. Candidates are required to be experienced in marketing for the Construction Sector with good existing network and contacts.

Job Description:

* Strong marketing & presentation preparations skillets.

* Build strong client relationships to maintain old business and acquire new customers in local market

* Maintain regular communication with clients to ensure that all of their needs are understood and addressed.

* Collaborate with various internal departments and consultants to ensure that they fulfill

Customers requests and focus on improving the customers’ experience.

* Resolve complaints and keep track of all processes that pertain to the client’s desires.

*Build and strengthen the relationship with consultants, contractors and developers.

* Collect and analyze data concerning consumer behavior to understand changing needs.

* Prepare quotations, tender compliances and marketing proposals.

* Other ad-hoc duties as assigned.

Compulsory Job Responsibility & Requirements:

1) Master's degree in marketing, Sociology, business, or related field.

2) Mandatory working day Monday to Saturday 9am to 9pm (3 hours over time)

3) At least 4 years related experience in Singapore building construction marketing site

.4) Must be work on weekends or public holidays for essential job

5) Someone willing to take hardship job

6) Knowledge of our industry and target audience is a plus.

7) Creative thinking and problem-solving abilities.

8) Proven experience in marketing roles, including leadership or marketing operations manager.

9) Budget planning and management skills.

10) Strong strategic thinking, communication, and leadership skil

11) Proficiency in digital marketing channels and tools

12) Excellent organizational skills and attention to detail. 13) Able to build and maintain good rapport with all internal and external stake holders including clients, consultants, contractors, developers and team members.

14) Experience and equipped with strong international contact bases e.g. Developers, Consultants, Contractors.

15) Excellent negotiation, communication and presentation skills.

See how you compare with other applican

About Thermo Fisher Scientific

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue exceeding $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, tackle sophisticated scientific challenges, drive technological innovation and support patients in need.

How will you make an impact?

The Customer Service Supervisor will have a unique opportunity to lead a world-class customer service team and contribute to the flawless execution of our order-to-cash process. You will work closely with commercial sales leaders and other global and regional functional teams to ensure revenue attainment, optimize order management, and provide exceptional customer service. As the subject expert in Customer Service, you will analyze data and information to recommend the right solutions and make informed decisions.

Responsibilities:

• Strong supply chain knowledge & professional in Customer Service, ability to establish strong partnerships with all individuals involved.
• Responsible for overall process of customer PO booking through shipment execution.
• Handle critical customer complaints and issues, provide resolution in a timely and professional manner.
• Develop and implement customer service procedures, SOP and set up QTC processes following internal guidelines & policies.
• Thorough understanding of the business, support revenue attainment for the assigned division through meticulous backorder management.
• Prepare and present weekly reports, analyze data to identify key issues & make recommendations as needed.
• Serve as the main point of contact for critical cases and ensure it can be resolved promptly. Collaborate with factory, Commercial, Finance team etc to ensure seamless customer service and support.
• Lead and scale a customer service team that consistently achieves outstanding results.
• Foster a culture of excellence, inclusivity, and continuous learning.

Qualifications:

• Bachelor’s Degree in BA/BS or Logistics/Supply Chain or equivalent.
• Proficient in excel, data analytics & presentation.
• High energy and the ability to thrive in a fast-paced environment.
• Accountability, proactive problem-solving, adaptability, understanding of business operations.
• Excellent Communication and analytical Skills.
• Sound knowledge in logistics, solid understanding of Customer Service & Supply Chain management.
• Excellent organization & time management skills.
• Able to make timely informed decisions.

We are looking for a Operations Supervisor:-

1. With minimum 5 years experience.

2. Leading / Supervising / a group of employee

3. Coordinate customer services

4. SGD $ 3500 - $4500

5. With cost control / kitchen / F&B Experience

6. Full timer, can work OT if necessary

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
• 
  
• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the factory
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed