A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.

• Responsible and honest
• Arrange daily stock and order the goods
• Arrange staff take turn to apply rest days
• Have ideas to solve shortage of manpower matter
• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Prepare and submit performance reports
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises
• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Excellent communication and interpersonal skills
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Need daily submit the cashflow to our security officers to go bank bank in the cashflow.

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift

-Must be able to work extra hours or weekend if needed

Job Summary:

WonderFoot TCM Massage Pte Ltd is seeking a skilled and compassionate Massage Therapist (Masseur/Masseuse) to join our dynamic team. The ideal candidate will have a strong background in various massage techniques, excellent customer service skills, and a passion for promoting relaxation, health, and well-being. As a Massage Therapist at WonderFoot TCM Massage, you will be responsible for providing high-quality massage therapy services to our diverse clientele.

Key Responsibilities:

• Conduct client consultations to understand their needs and health concerns.
• Perform a variety of massage techniques, such as Swedish, deep tissue, sports, prenatal, and hot stone massages.
• Maintain a clean and professional workspace, ensuring all equipment and supplies are sanitized and properly stored.
• Develop and maintain strong client relationships through effective communication and personalized service.
• Educate clients on relaxation techniques and post-massage care.
• Stay current with industry trends, new techniques, and continuing education requirements.
• Adhere to all local and state regulations and guidelines for massage therapy practice.

Preferred Qualifications:

• 2+ years of experience in a professional massage therapy setting.
• Additional certifications in specialized massage techniques (e.g., reflexology, aromatherapy).
• Experience with scheduling and client management software.
• Knowledge of complementary wellness practices such as aromatherapy, hydrotherapy, or acupuncture.

Working Conditions:

• Must be able to stand for long periods and perform physical tasks associated with massage therapy.
• Ability to adapt to various client preferences and comfort levels.

Job Summary:
Chan Ju De Pte Ltd is seeking a motivated and experienced Restaurant Supervisor to oversee daily operations and ensure exceptional customer service in our Chinese restaurant. The ideal candidate will have a strong understanding of Chinese cuisine, excellent leadership skills, and a passion for creating a welcoming dining experience for guests.

Key Responsibilities:

1. Operational Management:Supervise day-to-day restaurant operations, including dining area and kitchen coordination.
   Ensure smooth service flow, promptly addressing any operational issues.
   
2. Customer Service:Maintain high standards of customer service, ensuring guest satisfaction and handling complaints effectively.
   Monitor dining area to ensure cleanliness, comfort, and efficient service.
   
3. Team Leadership:Train, supervise, and motivate staff to deliver outstanding performance.
   Prepare and manage staff schedules to ensure adequate coverage during peak hours.
   Conduct regular team meetings to address concerns, share updates, and maintain morale.
   
4. Sales and Promotions:Collaborate with management to implement sales strategies and promote special menu items or events.
   Monitor customer feedback to identify areas for improvement and adjust strategies accordingly.
   
5. Inventory and Supplies:Oversee inventory levels for front-of-house supplies, ensuring timely replenishment.
   Coordinate with kitchen staff and suppliers for seamless stock management.
   
6. Compliance and Standards:Ensure adherence to food safety, health, and hygiene regulations.
   Enforce company policies and standards to maintain a professional and efficient work environment.
   

Qualifications and Skills:

• Proven experience in a supervisory role within the hospitality industry, preferably in a Chinese restaurant.
• Strong knowledge of Chinese cuisine and cultural dining practices.
• Excellent leadership, communication, and problem-solving skills.
• Ability to multitask and work under pressure in a fast-paced environment.
• Basic financial management skills, including handling cash and monitoring sales performance.
• Proficiency in Mandarin and English is an advantage.

Work Conditions:

• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand and move around the restaurant for extended periods.

Job Descriptions

• Prepare and execute high-quality Italian fine dining dishes
• Manage a specific section of the kitchen with precision and attention to detail
• Ensure exceptional food quality, taste, and artistic presentation
• Maintain strict kitchen hygiene and adhere to food safety regulations
• Assist in menu development and seasonal adjustments
• Contribute to the restaurant's pursuit of culinary excellence

Job Requirements

• Experience as a CDP, Junior CDP, or Commis Chef in Italian fine dining would be preferred
• Strong knowledge of Italian cuisine, ingredients, and cooking techniques
• Ability to work efficiently in a high-pressure fine dining environment
• Excellent attention to detail and consistency in food preparation
• Team player with good communication skills
• Passion for Italian gastronomy and commitment to culinary arts

Benefits

• Medical
• Uniform
• Staff Meal
• Incentives

Working Hours

• 5.5 days work / week

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Duties

• Reports to Assistant Project Manager, Site Manager or Project Engineer.
• Supervise of construction works in ensure that all works are done in accordance with the project’s specifications and drawings.
• Plan and coordinate the site activities and able to coordinate with subcontractors’ supervisors.
• Ensuring works carried out are complying with Safe Work Procedures.
• Experience in leading a group of RC workers an advantage.

Requirements

• Diploma / Degree in Architectural or Civil / Structural Engineering or equivalent.
• 3 years’ experience in building or civil engineering project.
• Possess strong flair for construction drawings.
• Candidate with Addition and Alteration (A&A) experience in commercial building / shopping mall and upgrading projects are also welcomed.
• Knowledge in BIM/VDC is an advantage.

• Coordinate, assign and review the work of dry cleaning, laundry, ironing, pressing and finishing workers, theatre ushers and attendants, spa, sports and recreation club workers, commissionaires, security guards and other service workers not elsewhere classified
• Establish work schedules and procedures and coordinate activities with other work units or departments
• Resolve work-related problems and prepare and submit progress and other reports
• Hire and train staff in job duties, safety procedures and company policies
• Requisition supplies and materials
• Ensure smooth operation of computer systems, equipment and machinery, and arrange for maintenance and repair work
• Monitor quality and production levels
• May perform the same duties as workers supervised.

• Assist in the hiring and training of new employees as well as the continuous training of existing staff
• Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
• Maintain high-quality food standards
• Oversee our kitchen staff’s compliance with all health code and sanitation requirements
• Provide exceptional customer service and lead staff to do the same
• Respond to customer complaints quickly and resolve them effectively
• Develop strategies for improving our customers’ dining experience
• Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
• Maintain inventory of all needed supplies
• Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
• Manage the work schedules of our restaurant’s staff

· The Sales Executive will manage his/her Sales Channel and reports directly to the CEO

· Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales

· To work closely with customers and build long term relationship

· To handle customers’ feedback professionally

· To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 5 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train new staff

6) Be able to identify sales trends

7) Must be able to work night shift or split shift

8) Must be able to work extra hours or weekend if needed

Job Description

Allocate daily room duties to Room Attendants

Conduct daily briefings and take note of special requirements by guests

Check room status and report of any discrepancies

Check room cleanliness and maintenance of rooms

Reporting of defects and follow up

Ensure linen and guest supplies are sufficient

Requirements

Min 2 years of working experience in Hotels

Able to work shifts, weekends and public holiday

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Duties

• Reports to Assistant Project Manager, Site Manager or Project Engineer.
• Supervise of construction works in ensure that all works are done in accordance with the project’s specifications and drawings.
• Plan and coordinate site activities and able to coordinate with subcontractors’ supervisors.
• Ensure works carried out in compliance with Safe Work Procedures.
• Experience in leading a group of RC workers an advantage.

Requirements

• GCE N Level or equivalent.
• 2 years’ experience in supervision of high rise building projects.
• Possess strong flair for construction drawings.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Explain services, treatments, and procedures;
• Mediate and resolve client issues;
• Work cooperatively with the entire Spa team to ensure a consistent quality of experience for all clients;
• Making confirmation calls;
• Booking appointments for Spa accurately through phone, in person, and through emails;
• Checking voicemails/emails and returning messages promptly;
• Checking out guest and research purchase orders;
• Greeting clients with a friendly smile and demeanor;
• Answer Phones 100% of the time during business hours.

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Assist the Head Sommelier in managing the restaurant’s wine program.
• Provide wine service to guests, including recommendations and pairings with dishes.
• Maintain and update the wine list, ensuring a diverse and high-quality selection.
• Conduct regular inventory checks and manage wine storage.
• Stay informed about new wine trends and products, participating in tastings and training sessions.
• Educate staff and guests about wine, offering insights into different varieties and regions.
• Assist in organizing wine events, tastings, and special promotions.
• Ensure compliance with health and safety standards in wine handling and storage.

Job Requirements

• Previous experience in a sommelier or wine steward role, preferably in a fine dining or Michelin-starred restaurant.
• Strong knowledge of wine varieties, regions, and pairings, with a focus on Asian cuisine.
• Excellent customer service and communication skills.
• Keen attention to detail and a passion for wine and hospitality.
• Ability to work collaboratively with the restaurant team.
• Certification from a recognized wine education program (e.g., WSET) is a plus.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Oversee the dining room operations, ensuring smooth service and adherence to Seroja’s high standards.
• Manage reservations and seating arrangements, optimizing table turnover while maintaining a pleasant dining atmosphere.
• Train, supervise, and motivate front-of-house staff, fostering a team-oriented environment.
• Address guest inquiries, concerns, and special requests with professionalism and efficiency.
• Maintain a deep understanding of the menu, including daily specials and wine pairings, to provide informed recommendations to guests.
• Monitor and manage inventory levels of dining room supplies and equipment.
• Ensure compliance with health and safety regulations, maintaining a clean and organized work environment.

Job Requirements

• Proven experience as a Captain or similar role in a fine dining or Michelin-starred restaurant.
• Strong leadership and interpersonal skills, with the ability to inspire and manage a team effectively.
• Exceptional customer service and communication skills.
• In-depth knowledge of Asian cuisine and wine pairings is a plus.
• Ability to remain calm and composed in a fast-paced environment.
• Attention to detail and a commitment to maintaining high standards.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

Job Summary:

The Construction Site Supervisor is responsible for overseeing all on-site activities, ensuring construction projects are completed safely, on time, within budget, and according to design specifications. They coordinate with various stakeholders, including subcontractors, suppliers, and site workers, to maintain smooth operations while adhering to safety and quality standards.

Key Responsibilities:

Project Management:

Oversee day-to-day site operations and ensure adherence to project timelines and budgets.

Coordinate with project managers, architects, engineers, and subcontractors.

Prepare and submit daily, …

A Site Supervisor is responsible for overseeing construction or industrial projects on-site, ensuring that work is completed safely, on time, and in accordance with plans and regulations. Their role involves both managing workers and coordinating various activities. Below are the main responsibilities of a Site Supervisor:

1. Project Supervision and Coordination

Monitor daily operations: Oversee the work of contractors, laborers, and other workers to ensure that tasks are performed efficiently and according to the project plan.

Ensure project timelines: Ensure work progresses as per the agreed schedule, making adjustments if delays or obstacles arise.

Coordinate with project managers and other stakeholders: Keep open lines of communication with the project manager, clients, and engineers to address issues and ensure the project stays on track.

2. Safety and Compliance

Ensure adherence to safet:y protocols: Implement and enforce safety standards to prevent accidents and injuries on the job site. This includes conducting regular safety briefings and inspections.

Compliance with regulations: Make sure all work is in compliance with local building codes, zoning laws, and other legal requirements.

Risk assessments: Conduct risk assessments and identify hazards on-site to develop mitigation strategies.

3. Quality Control

Inspect workmanship: Regularly inspect work to ensure it meets the quality standards set by the project and regulatory requirements.

Resolve quality issues: Address any issues related to poor workmanship or materials that do not meet specifications.

4. Material and Equipment Management

Track materials and supplies: Ensure the availability of required materials and tools, and manage inventory to avoid shortages or delays.

Monitor equipment usage: Ensure that construction equipment is properly maintained and used according to safety guidelines.

5. Workforce Management

Supervise workers: Lead, train, and mentor site workers. Ensure that all workers are performing their tasks efficiently and safely.

Resolve conflicts: Address interpersonal conflicts or performance issues among workers.

Manage work schedules: Ensure proper staffing and allocate workers to tasks based on their skills and the project’s needs.

6. Documentation and Reporting

Maintain records: Keep accurate records of work completed, materials used, and incidents (e.g., accidents or delays).

Daily reports: Prepare and submit daily reports on site activities, progress, and any issues encountered.

7. Problem-Solving and Troubleshooting

Address issues: Quickly resolve problems that arise on-site, whether they relate to the work itself, delays, labor issues, or equipment failures.

Communicate changes: Inform the project manager and other relevant parties about any changes to the project or issues requiring attention.

8. Budget and Cost Management

Control costs: Monitor project expenses to ensure they stay within budget. Report any discrepancies or unexpected costs to management.

Efficient use of resources: Ensure that labor, equipment, and materials are used efficiently to prevent wastage.

9. Client Interaction

Client updates: Regularly update clients on the project’s progress and address any concerns or requests.

Attend meetings: Participate in meetings with the client or other project stakeholders to discuss project updates, changes, and any challenges.

10. Environmental Considerations

Environmental compliance: Ensure that the construction site adheres to environmental guidelines, such as waste disposal and pollution control.

Sustainable practices: Promote the use of sustainable building practices when possible.

Key Skills and Qualities

Leadership and management: The ability to lead and manage a diverse team of workers.

Problem-solving: Ability to address issues quickly and effectively.

Attention to detail: Ensure high standards of work and safety.

Communication: Strong verbal and written communication skills to report on progress and interact with various stakeholders.

Technical knowledge: Knowledge of construction processes, equipment, materials, and safety standards.

Qualifications and Experience

Typically, a Site Supervisor should have:

A background in construction, engineering, or a related field.

Previous experience in a supervisory role, preferably in construction or similar industries.

Familiarity with safety regulations and construction codes.

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift or rotating shift, if required.
• Willing to work OT on public holiday and weekend
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

1. Willing to work Construction project may be Long Hrs.

2. Must Work Saturday, Sunday & Public Holiday if required.

3. Site Work and attend inspection with RTO.

4. Supervise performance of site crews and subcontractor.

5. Planning for workers schedule, control the cost, implementation and developing for Safety, Health and environmental for the projects. Ensure and developing the Relationship with client.

6. Ensure works are carried out in accordance to the project schedule, quality requirements and safety policy

7. Possess good communication skill and leadership quality to supervise workers.

Job Responsibilities

• Serve high-quality cocktails and other beverages, using a wide range of spirits, mixers, and other ingredients.
• Provide exceptional service to guests, ensuring that their needs are met and their experience is memorable.
• Use their knowledge of mixology to create unique and innovative cocktails that align with the hotel’s brand and offerings.
• Maintain a well-stocked bar, including all ingredients needed to prepare signature drinks and standard drink orders.
• Maintain a clean and organized bar area to ensure a safe environment for guests.
• Apply necessary precautions with regards to the hotel food safety and hygiene standards (HACCP), including proper use of equipment and handling of chemicals.
• Work collaboratively with the Head Mixologist/Bar Manager and other team members to ensure smooth and efficient operations of the bar.
• Attend all required training sessions and meetings.
• Ensure to adhere to all safety and security procedures, including proper use of equipment and handling of chemicals.
• Attend all required training sessions and meetings.
• Ensure all bar equipment is functioning properly and schedule maintenance or repairs as needed.
• Be fully conversant with hotel fire & life safety/emergency procedures.
• Stay up to date with industry trends and attend industry events and conferences to network and stay informed.

Qualifications / Requirements

• Minimum 1 years of relevant experience in a similar capacity.
• Good knowledge of food, wine & spirits.
• Good communication and customer contact skills.
• Ability to work effectively and contribute in a team.

Key Responsibilities:

Supervision and Leadership: Lead and supervise the food service crew, providing guidance, training, and support to ensure a cohesive and efficient team.

Customer Service Excellence: Set a high standard for customer service, ensuring that all guests receive a positive and memorable dining experience.

Operations Management: Oversee day-to-day operations, including staff scheduling, task assignment, and coordination to maintain a smooth and organized workflow.

Quality Control: Ensure the quality and presentation of food meet established standards, and address any issues promptly to maintain customer satisfaction.

Team Collaboration: Foster a collaborative and positive team environment, promoting effective communication and teamwork among staff members.

Problem Solving: Address customer concerns and operational issues in a timely and effective manner, finding solutions to enhance overall service.

Training and Development: Conduct training sessions for new and existing staff, ensuring that they are well-equipped to perform their roles effectively.

Hygiene and Safety Compliance: Enforce adherence to hygiene and safety regulations, conducting regular inspections to maintain a clean and safe dining environment.

Requirements:

Leadership Experience: Previous experience in a supervisory or managerial role within the food service industry is preferred.

Communication Skills: Strong communication and interpersonal skills to effectively interact with both customers and team members.

Organizational Skills: Excellent organizational abilities to manage schedules, tasks, and oversee the efficient flow of operations.

Customer Focus: A commitment to delivering excellent customer service and resolving customer issues promptly and professionally.

Problem-Solving Skills: Ability to analyze situations, identify problems, and implement effective solutions.

Team Building: Proven ability to build and maintain a positive and motivated team culture.

Adaptability: Flexibility to handle changing priorities and high-pressure situations.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

ob Summary:

The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring a high standard of customer service, quality, and efficiency. This role involves managing staff, coordinating daily operations, maintaining inventory, ensuring compliance with health and safety regulations, and working towards achieving financial goals.

Key Responsibilities:

1. Operational Management:Oversee day-to-day restaurant operations to ensure smooth and efficient service.
   Develop and implement operational policies and procedures.
   Ensure compliance with food safety, health, and safety regulations.
   
2. Staff Management:Recruit, train, and supervise restaurant staff, including servers, chefs, and other team members.
   Schedule shifts and manage staff rotas to ensure adequate coverage.
   Conduct regular performance reviews and provide coaching and feedback to staff.
   Foster a positive work environment and promote teamwork.
   
3. Customer Service:Ensure high levels of customer satisfaction through excellent service.
   Address customer complaints and resolve issues promptly and professionally.
   Monitor and respond to customer feedback.
   
4. Financial Management:Monitor and manage restaurant budgets, including labor costs, food costs, and operational expenses.
   Prepare financial reports, including sales, profit and loss statements, and inventory reports.
   Develop and implement strategies to achieve financial targets and increase profitability.
   
5. Inventory and Supply Chain Management:Manage inventory levels to ensure adequate stock without over-purchasing.
   Order supplies, negotiate contracts with suppliers, and manage relationships.
   Conduct regular inventory checks and reconcile any discrepancies.
   
6. Marketing and Promotions:Collaborate with marketing teams to develop and implement promotional campaigns.
   Oversee social media and online presence to attract customers.
   Develop community relationships and participate in local events to promote the restaurant.
   
7. Quality Control:Ensure that all food and beverages are prepared and served according to restaurant standards.
   Conduct regular checks to maintain high standards of cleanliness and hygiene.
   
8. Administration:Maintain accurate records of daily operations, staff attendance, and financial transactions.
   Handle administrative duties such as payroll, scheduling, and compliance documentation.
   

Qualifications:

• Proven experience as a Restaurant Manager or in a similar role within the hospitality industry.
• Strong leadership and team management skills.
• Excellent customer service and communication skills.
• Proficiency in restaurant management software and Microsoft Office Suite.
• Strong organizational and multitasking abilities.
• Knowledge of food safety and health regulations.
• Financial acumen and ability to manage budgets and financial statements.
• High school diploma or equivalent; degree in Hospitality Management or a related field is a plus.

Work Environment:

• Fast-paced, customer-focused environment.
• May require working evenings, weekends, and holidays based on business needs.

Benefits:

• Competitive salary and performance-based bonuses.
• Health insurance and other benefits.
• Opportunities for career growth and professional development.