Responsibilities

• To assist Site Manager or Superior
• To carry out supervisory roles in day to day site activities including taking care of workers.
• Ensure all works are carried out within schedule and maintains the required quality.
• Coordinate between colleagues from different departments to ensure the smooth transition of works and eliminate abortive works through regular discussions.
• To supervise subcon works and ensure subcontractor’s progress in accordance to schedule.
• Ensure proper preparation of work areas to carry out the works and ensure adequate materials preparation for execution.
• To coordinate with client’s supervisory staffs on a day to day activities, inspections, etc.
• To liaise with Main-con and other contractors to ensure smooth operation.
• Monitor performance of subcontractors, evaluate the progress and manpower to ensure adequacy and adhering to schedule.

Preferable

• Ability to nurture effective professional relationships with staff and clients
• Strong project management abilities
• Confidence to thrive under pressure

Position : Retail Supervisor / Assistant Retail Supervisor

• 5 Days/Week Rostered [ 10.30am to 10pm ]
• Salary : $2,400 - $2,700
• Working Location : To Be Discuss During Interview
• Benefits : Medical benefit + Corporate Insurance and Staff Discount

Requirements:

• At least 2 years of retail experience
• Required to work retail hours, weekends and public holidays

Job Responsibilities:

• Train the Retail Assistants on the skills and knowledge required for the job.
• Supervise the Retail Assistants in ensuring that the expected standards of performance are maintained.
• Brief the Retail Assistants on the store’s rules and regulations and work procedures.
• Assume the duties of Retail Assistants when the need arises such as housekeeping, labeling, etc.
• Attend to walk in customers on enquiries, purchases, or any assistance needed
• Provide customers with professional and product recommendations
• Ensure products are well merchandised, price labels are put up in accordance with company guidelines, display units and areas are clean and tidy at all times.
• Monitor, analyze and keeping the Retail Manager/ Assistant Retail Manager informed on the sales performance of the department and other different departments.
• Handle the administrative functions of the department such as processing of purchases orders stock receipt report etc.
• Assist Retail Manager/ Assistant Retail Manager in conducting effectively daily morning briefing
• Assist in stock-taking exercise
• Assist in any other duties as and when assigned by the Retail Manager/ Assistant Retail Manager.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

As the world’s leading operator of luxury hotels, Four Seasons Hotels and Resorts currently manages 132 properties in 47 countries. Open since 1994, Four Seasons Hotel Singapore provides a preferred address for business and leisure travellers, and the highly personalised, anticipatory service that Four Seasons guests expect and value around the world. Recent awards and honours include Top 10 ‘Singapore’s Best Hotels’ and Top 5 ‘Singapore’s Best Hotel Spas’ in Travel + Leisure’s Luxury Awards Asia Pacific. For more information on Four Seasons Hotel Singapore, visit press.fourseasons.com/singapore or follow us on www.instagram.com/FSSingapore and www.facebook.com/FourSeasonsHotelSingapore

About the role

Assistant Restaurant Manager (Nobu Singapore)

To support the seamless daily operations of the restaurant, which includes maintaining exceptional service standards among team members, inspiring and engaging team members, overseeing employee relations, facilitating communication across all levels of staff, promoting career growth opportunities, ensuring compliance with wage and hour regulations, conducting training sessions, and addressing other operational needs at Nobu Singapore.

What you will do

• Ensure adherence to all policies, procedures/standards, and training programs while fostering a positive work environment to achieve company objectives.
• Maintain cleanliness and functionality of front-of-house equipment, oversee employment performance appraisals, and address guest issues promptly.
• Manage service manpower planning, stock control, and maximize sales opportunities with comprehensive menu knowledge.
• Facilitate communication within the front-of-house team, and oversee new hire onboarding and training.
• Manage cash handling procedures, implement health and safety regulations, and contribute to smooth restaurant operations while upholding unparalleled standards of presentation and service.

What you will bring

• Minimum of 4 years of service experience in a luxury hotel or Michelin restaurant, including 1 year in a supervisory role.
• Demonstrates extensive F&B service and operations expertise with a strong emphasis on VIP customer service.
• Excels in problem-solving and innovative thinking, fostering a team-oriented management style with an emphasis on open communication.
• Skilled in building and maintaining relationships across departments and with guests.
• Possesses administration knowledge in F&B operations and quality management, proficient in Microsoft Office programs.

What we offer

With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.

• Career growth opportunities
• Unique strong culture
• Best-in-industry training
• Complimentary stays at Four Seasons properties (based on availability), with discounted meals
• Paid holidays/vacation
• Dental and medical/life insurance
• Employee service awards/Birthday Gift
• Annual employee party/social and sporting events
• Complimentary meals in dedicated employee restaurant

Schedule & Hours:

This position requires a person with a flexible schedule and the ability to work on a rotating split-shift basis, including weekends, and holidays

• To assist the Project Manager or Project Engineer in the daily execution of work.
• To supervise the work of sub-contractors and in-house workers.
• To work closely with other site operations staff to meet the project schedule.
• Ensure installation is carried out as per construction drawings.
• To monitor the progress and quality of work being performed by workers.
• Ensure that works are executed within an acceptable standard of workmanship.
• Attend the daily tool-box meeting and convey clear instruction accordingly.
• Understand and ensure compliance in project requirement and scope of work.

Job Description & Requirements

Manage and oversee the entire restaurant operation

Deliver superior guest services

Ensuring guest satisfaction

Plan and develop guest loyalty programs

Plan new and update existing menus

Plan and develop the overall restaurant marketing strategy

Participate at local food events

Respond efficiently to customer questions and complaints

Organize and supervise shifts

Manage and lead staff

Hire new employees

Training and evaluate staff performance

Estimate consumption, forecast requirements and maintain inventory

Manage restaurant supplies

Control costs and minimize waste

Nurture a positive working environment

Monitor operations and initiate corrective actions

Implement innovative strategies to improve productivity and sales

The restaurant supervisor must ensure that the restaurant is neat and presentable, as the restaurant's appearance directly influences customer perception of the establishment's quality. A restaurant head captain ensures that all centerpieces are on the tables properly and that linens, silverware and glasses are clean.

Restaurant captains often have a managerial role. It is their job to ensure all hosts and waiters are adequately trained, informed of the restaurant's policies and knowledgeable about menu items and daily specials.

Job Responsibilities:

· Help achieve financial targets.

· Lead the team during shifts and ensure we maintain our service standards.

· Hand out menus, answer questions, and offer recommendations.

· Set tables and keep the restaurant clean.

· Serve food and drinks.

· Follow guidance from managers.

· Help with cleaning tasks.

· Perform other duties assigned by management.

Requirements:

· Ability to work effectively in a fast-paced, high-stress environment.

· Proven problem-solving skills.

· Strong leadership abilities, including the capacity to build relationships and manage staff at all levels.

· relevant qualification and experience

· Able to work on public holiday and weekends.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• 
  
• Deliver good service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Supervise a shift of the dinning service front of the house
• Supervise and improve service staff performance and provide feedback to improve productivity
• Contribute to manage restaurant’s good image
• Master table service, team organization, and POS like Revel
• Train new employees on proper customer service practices

Requirements and skills

• Proven work experience as a waiter in a Bistro style environment
• Food and beverage (F&B) knowledge, preferably Bistro, French is a plus, interest in Wines and French cheese
• Ability to remember and recall ingredients and dishes to inform customers
• Ability to remember names of regular customers
• Good presentation and english speaking
• Team work spirit and a good smile is a plus
• Motivated beginners are welcome at lower conditions

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the team
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Must Able to work night shift and split shift
• Must Able to work OT on weekends and public holidays

The Operations Supervisor is in charge of planning and carrying out complex shop/warehouse rules and technology. He/She is also responsible for developing plans to check on counter display and usage. He/She rolls out programmes and uses available data to review efficiency of the shop front display/storage.He/She responsible for directing a team of shop front counter workers to make sure customer is well served and goods are correctly picked, order properly for premium customer.

· Minimum 8 years experience on Sichuan cooking

· Should be a team leader and capable for managing and training of the junior staff.

· Prepare a detail plan for events like Health Food &Services to meet the goals, objective and vision, etc.

· Conduct extensive market information to improve on food variety and quality.

· Follow and execute the skills and qualities required by the organization.

Roles & Responsibilities

. To supervise the current team of cleaners ensuring a high level of cleanliness and hygiene throughout the academy and maintaining the effective running of the team. 2. To be aware of the conditions associated with the cleaning of the academy relating to the academy / site users and to work to the appropriate Health and Safety rules and processes. 3. To use the appropriate equipment, materials, tools and machinery to ensure the job is done effectively. 4. Cleaning duties will include cleaning, washing, sweeping, scrubbing, sanitising, shampooing, vacuum cleaning, polishing and dusting of designated areas as required by the School. 5. Specialist cleaning where requested by the School, i.e. Carpet shampooing. 6. To report any damage / defects to the appropriate person. 7. To liaise with site staff, supervisors and line managers as required.

· Minimum 8 years experience on Sichuan cooking

· Should be a team leader and capable for managing and training of the junior staff.

· Prepare a detail plan for events like Health Food &Services to meet the goals, objective and vision, etc.

· Conduct extensive market information to improve on food variety and quality.

· Follow and execute the skills and qualities required by the organization.

Job Responsibilities
• Support and assist Executive Chef and his team with daily operations within the department and supporting departments.
• Maximize profitability through managing the cost of sales, inventory and labor productivity and general expenses of the Culinary Operations.
• Review sales and food cost on a regular basis to achieve budgetary goals
• Act as a coordination point for communication between Team Members and supporting departments in Marina Bay Sands.
• Achieve and maintain a reputation for Marina Bay Sands as an exciting culinary venue well known for quality of food.
• Create innovative and exciting menus, providing a balanced range of cuisines to meet customer requirements while providing quality in taste, temperature and presentation.
• Establish appropriate service standards, train and motivate the F&B Kitchen team to demonstrate these standards while carrying out their duties.
• Provide quality food products for our guests and supports in achieving all goals designated by the Executive Chef
• Involve in the timely pre-preparation before rush hours as well as for the next day “Mise en Place“ requirement.
• Comply and ensure hygiene policies are strictly adhered to a daily basis applying “First in First out! “ Kitchen best practice.
• Conduct training on hygiene standards and performs regular inspections with outlet chefs and stewarding.
• Liaise with facilities management to ensure adequate preventative maintenance programs are being executed to keep kitchen equipment in good working order while maximizing their life span.
• Estimate food consumption to schedule purchases and requisition of raw materials. Minimize waste and spoilage to expenses in line with budget.
• Perform all duties in accordance with Marina Bay Sands policies and within the realm of the Company’s vision, mission and values.
• Liaise with restaurant managers and headwaiters keeping oneself informed of the patrons feedback and preferences and being involved in the overall planning of the business.
• Investigate and resolve guest opportunity in a prompt, courteous and professional manner with proper documentation and resolutions.
• Ensure a cooperative and professional rapport is maintained with all external controls. Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Manage and handle all administrative duties effectively for the department with regards to Team Members, payroll records, scheduling and duty rosters, purchase requests, office equipment, mail, and email and phone inquiries.
• Provide constant feedback to the employees on their job performance creating a work environment which valued trust and transparency.
• Help maintaining high productivity levels through efficient monitoring of duty roster which are relevant to business needs. Organize and plan annual leave in the same manner

Job Requirements
Education & Certification
• Possesses a Certificate or Diploma in Culinary

Experience
• At least five years of managerial experience in a 4 – 5 star hotel or quality restaurant

Other Prerequisite
• Must have strong culinary experience
• Excellent in leadership & supervisory skills with a “hands-on” approach
• Excellent logistical, culinary and leadership skills
• Fluent in English, knowledge of additional languages is advantages
• Able to instill safety and sanitation habits
• Willing and able to work shift work
• People and customer-oriented, motivator & self-starter
• Team builder, displays initiative and creativity
• Knowledge in using computer for administration work
• Good knowledge on basic accounting and calculation of food costs
• Must be willing to work more than 44hrs per week if the need arises

1. Oversight of business inventories, stocks and supplies.

2. Assist manager with operational issues.

3. Handle complaints from clients and find solutions.

4. Maintenance of company equipment and materials.

5. Report damaged or missing inventory to manager.

6. Work closely with the team to complete projects.

Restaurant Guest Relations Executive for Lucha Loco, up to $3,300/month + Incentives (Average of $400-$600/month)

As a Guest Relations Executive at Lucha Loco, you will live and breathe our values, working as a team to achieve goals and ensure that every guest receives an outstanding LOCO experience.

You will do the right thing when no one is watching and never be afraid to get stuck in and offer a helping hand. Everything you do, you do it with pride.

Experience is not essential, but a positive attitude and fun and festive spirit is welcomed.

Who are we?

The Super Loco Group operates four Mexican restaurants in Singapore, serving up fresh, creative interpretations of classic Mexican food in a fun and festive environment. One of our aims is to provide a work environment for our teams to be as enjoyable as it is for our guests, creating a culture of fun and inclusivity, inspiring each other and giving opportunities for promotion and career progression.

What you will be doing?

You will be an ambassador for our venue, welcoming and seating guests and providing a fantastic first impression to our guests. You will also help co-ordinate bookings, answer emails and phone enquiries. You will also work alongside our enthusiastic, passionate front of house team and help ensure all our guests have a fun and memorable dining experience.

What you will get?

· Sales Incentive earned from date of joining

· 44 hours, 2 days off, 5-day work week

· Birthday leave

· Daily staff meal

· Late night transport

· A positive work environment

· A company who is passionate about sustainability

· Reward and recognition (we love celebrating everything!)

· The opportunity to develop and grow with the brand and progress at your own pace.

What’s next?

1. We will contact you to arrange a quick chat over the phone.

2. Meet the team ask as many questions as you wish

3. Once we’ve WOW’ed each other, you’re in!

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

-Must be able to work night shift or split shift

-Must be able to work extra hours or weekend if needed

• Singapore Based (Geylang)
• 5 days, 8.30am- 6pm
• Salary: $5000 - $6000 + $500 transport allowance
• At least Diploma in Business Management or any related fields; 8 years’ experience in F&B operations
• Career Progression Opportunities

Job scope:

• Analyse data relationships, patterns and trends to gain important insights and make informed decisions
• Develop and maintain business continuity strategies, policies and guidelines
• Establish business continuity processes
• Provide leadership during crisis situations
• Direct negotiation policy and develop negotiation limits
• Facilitate innovation and lead managers to manage change
• Establish and maintain strategic business partner relationships
• Resolve conflicts with stakeholders
• Develop service recovery framework
• Drive customer loyalty for service excellence
• Develop and establish financial budget and plan
• Drive service quality and customer satisfaction
• Create original applications or ideas to reveal new possibilities and reshape goals through high level of innovativeness
• Facilitate innovation process within the organisation
• Lead by example at organisational level. Inspire, motivate and guide others to adopt a point of view, make changes or take action. Cultivate an open, cooperative and collaborative learning culture for the organisation
• Champion a service excellence ethos
• Lead managers to develop organisational and governance strategies
• Establish strategies for the allocation and deployment of resources efficiently and effectively
• Foster business relationships and organisational diversity
• Strategize workforce for service excellence
• Provide mentorship to help others in their professional and personal development to improve performance and further their careers
• Develop managers and high-potential employees through organisational talent capability reviews
• Develop self to maintain professional competence to lead an organisation
• Develop a business plan
• Establish business strategies for the business function
• Establish operational plans for the business function
• Strategize service operations
• Anticipate potential problems beyond the current scope and apply higher order problem solving tools and techniques to turn problems into opportunities
• Lead programme and project after-action review
• Develop a risk management framework, policy and process
• Manage compliance with F&B hygiene policies and procedures
• Manage revenue management

Requirements:

• At least Diploma in Business Management or any related fields
• Minimum 8 years’ experience in F&B operations with at least 3 years’ experience in leading at least a market chain outlets as Operations Manager or equivalent
• Ability to forecast and follow through budgets
• Set business plans and strategies with control in place
• High analytical skills to identify opportunities and trends in making business decisions
• Excellent computer skills in Power point, Words & Excel
• lf-initiate with inter-department leaders to develop plans to meet business KPIs
• Set vision and lead the team to achieve business results

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

JOB SCOPE

Job Responsibilities

• Maintain the flower freshness in all displays and arrangements.
• Receive deliveries and ensure that they meet the required standards.
• Ensure that all requisitions and deliveries are made timely.
• Ensure that supplies in the workshop are fresh and well-presented.
• Assist the Supervisor and Manager in preparing floral arrangements and hampers.
• Assist the Supervisor and Manager in the planning of orders, in a cost-efficient way without compromising on quality.
• Support and follow through with implementation of new flower arrangements.
• Assist with daily ordering of supplies and financial report.
• Assign duties to Guest Service Agents and Designers when required.
• Provide training when required.
• Any other job-related duties as assigned.

JOB REQUIREMENTS

Education & Certification

• Minimum secondary school education.

Experience

• Minimum 2 years of relevant experience.
• Relevant experience in a similar capacity and environment preferred.

Competencies

• Physically fit to lift and move large and heavy items.

Ensure customers have a memorable and pleasant dining experience.

Job Duties:

• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves restaurant operational objectives by contributing information and recommendations to strategies plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends, determining system improvements; implementing change.
• Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Plans menus by consulting with chefs; estimates food costs and profits; adjust menus.
• Controls cost by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining and walkways.
• Maintains ambiance by controlling lighting, background music, linen services, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service.
• Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Job Description & Requirements

• To ensure that all the dishes are freshly prepared and the food standards are met.
• Plan and arrange ingredients for next day preparation and orders.
• Need to understand the customer requirements, as per order.
• To Introduce new dishes and menus.
• Need to monitor stock rotation procedures are followed as per inventory.
• To maintain quality of food
• A deep understanding of authentic indian food preparation.
• Capacity to work under pressure during the extremely busy period.
• Set up workstations with all needed ingredients and cooking equipment
• Prepare ingredients to use in cooking (chopping and peeling vegetables, cutting meat etc.)
• Cook food in variousutensils or grillers
• Well knowledge in south indian cuisine.
• Check food while cooking to stir or turn
• Ensure great presentation by dressing dishes before they are served
• Keep a sanitized and orderly environment in the kitchen
• Ensure all food and other items are stored properly
• Check quality of ingredients
• Monitor stock and place orders when there are shortages

Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more.

SHG operates over 81 venues and with presence in 22 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world.

1. Job Purpose

The Restaurant Captain is responsible to provide high levels of customer service to all diners to ensure they have a memorable experience and return.

2. Principal Accountabilities

2.1 Knows and uses the service guidelines by the brand guideline.

2.2 Prompt, and courteous greeting of customers

2.3 Deliver food to customers on the table in an accurate and timely manner

2.4 Ensure all guests receive positive and professional service to the highest standards to exceed the customer's expectations

2.5 Follow sequence of service standards as per brand guidelines

2.6 Have a complete and thorough knowledge of all menu items in order to be able to describe and make suggestive selling to customers

2.7 Ensure food quality and consistency is delivered at all times

2.8 Manage the set up and close down of tables within section

2.9 Ensure tables are turned around and ready with minimal delay

2.10 Maintain cleanliness and hygiene standards

2.11 Ensure the cleanliness and refilling of condiment sets and napkin containers

2.12 Keeps all workstations and equipment as clean as possible at all times

2.13 Attend all regular departmental briefings and contribute to an open communication within the assigned team

2.14 Performs other duties pertinent to this job as assigned.

3.Communication & Working Relationships

3.1 Interacts with customers and shows willingness to serve them with a pleasant attitude

3.2 Communicate professionally with the supervisor in charge

4.Knowledge, Skills, and Experience

4.1 Minimum 1-2 years of experience in similar positions in a high-volume, high-end restaurant preferred

4.2 Good in English

4.3 Good communications and interpersonal skills

4.4 Customer oriented with a positive attitude and smiling face

4.5 Cooperative and self-giving team player

4.6 Ability and willingness to perform under stress

4.7 Positive and high energy level

5.Physical Requirements of the job

The job of the Waiter may require:

5.1 Physical handling of products such as handling trays

5.2 Covering different shifts and working during public holidays

5.3 Stressful conditions

5.4 Standing for long hours

Members of Marina Bay Sands Butler Services Team offer contemporary ultra-luxurious butler service with a strong commitment to create unforgettable memories for our very important guests within the Marina Bay Sands.

The new hire will be expertly trained to carry out tasks to highest standards in a dynamic environment to become a one-stop service for the VIP guests within the Hotel. The new hire will learn how to anticipate guests’ needs, acquire an attention to detail, to personalize interactions and applying creativity to craft unforgettable experiences for our guests. The main duties of the Butler include but are not limited to preparing VIP suites and rooms for arrival, be available for in-stay and departure arrangements as well as execute tasks typically carried out by departments such as Front Office, Concierge, In-room Dining, Housekeeping and Customer Service.

Members of the Butler Services team perform their duties with utmost integrity and purpose to delight our VIP guests and create unforgettable memories in ultra-luxurious settings.

JOB SCOPE

1. Supervise Day to Day OperationsAssist to carry out all business operational activities including customer experience, legal and safety matters, adequate manpower coverage, sufficient supplies, functional equipment and first to know of all the up-to-date information for a seamless operation.
   Engage the Team Members to ensure their high competency and commitment to perform their specific job roles.
   Resolve issues pertaining to guest’s negative feedback and manages the complaint efficiently to maximize guest satisfaction.
   Collaborate closely with all internal team and relevant departments to ensure seamless guest experience.
   Assist in monitoring to ensure adherence to organizational operating procedures and service standards are met.
   Assist the execution of enhancement projects and new processes and follow-through with detailed evaluation.
   Supervise the manning to ensure that operation is covered with sufficient manning.
   Conduct regular audits and inspections with detailed report to relevant department.
   
2. Lead Service and Operational Excellence
3. Conduct service audit to ensure Service Quality Standards are met.
4. Innovate new ideas to enhance guest experience and revenue generation.
5. Manage guests experience consistently according to OneMBS purpose, vision, and mission.
6. Be directly involved in any service enhancement or review of service measurement index such as Net Promoter Score (NPS), this includes the action plan and follow through to improve the score.
7. Respond, resolve, and review guest comments, requests, and complaints in a timely and professional manner.
8. Supervise Operational Risk Adverseness
9. Supervise Marina Bay Sands Workplace Safety and Health Policy practices.
10. Ensure that all TMs are complying to all MBS policies and guidelines.
11. Report any work incidents; may include vandalism, fight, fire, abuse, accidents, etc.
12. Monitor activities in both front and back of the house; report any suspicious characters, items and/or activities to Security Department.
13. Supervise emergency situations.
14. Achieve Employee Engagement
15. Be the mentor to guide TM on their career and personal goals.
16. Establish learning and development plans and opportunities to enhance TM work performance.
17. Ensure that all TMs including self are well groomed as per company standard.
18. Hold regular meetings such as daily briefing to communicate departmental updates and review of operational standards.
19. Create a pleasant working environment that inspires the team and cultivate OneMBS culture.
20. Assist Documentation, Financial and report management
21. Attend scheduled departmental meetings as required.
22. Prepare scheduled reports as stipulated by management.
23. Manage cost control to keep departmental operating expenses within budget includes forecasting to better facilitate manpower and costing allocations.
24. Review systems and processes for workflow and productivity improvement.
25. Lead in supporting Sands Cares and Sustainability programmes.
26. Perform any other duties and responsibilities as and when assigned by Management.

JOB REQUIREMENTS

Education

• Minimum GCE O Level.
• Diploma or bachelor’s degree in hospitality management from a recognized institution is an advantage.

Required Experience

• Minimum 1 year experience in the same or similar capacity.
• Be ready to work on weekend, public holiday, and every shift, including night shift.

Competencies

• Proficient in the use of Property Management System.
• Capable to use Microsoft Office applications and presentation skills.
• Proven leadership skills and ability to operate independently.
• Having a good command of spoken and written English, and any additional language is an advantage.
• Pays attention to details and have strong customer service skills.
• Mature, meticulous, resourceful, organized, and able to work independently.
• A team player and takes initiative to assist other Team Members when required.
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Be ready to work every day and every shift.
• Good guest relation and problem-solving skills.
• Good planning and execution skills.

Restaurant Manager

Working Hour : 6 days , 8hour per day

Salary : $3000- $3500

Location : Kinex Mall

Halal, Sichuan hotpot and BBQ dining experience in Singapore.

Role Description

• Responsible for overseeing daily operations, managing staff, ensuring customer satisfaction, maintaining quality standards, and promoting a positive dining experience.
• Hiring and Training staff in the food & beverage industry
• understanding of Food & Beverage operations

Requirement

-have F&B supervisor experience exp : handle staff schedule etc

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and coffee house is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving.

· Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

• Leading a team that checks the quality and quantity of inbound and outbound shipments
• Handle housekeeping, assist with packing, and report issues.
• Conduct inventory stock counts and receive and store goods

Requirements:

• GCE O Level and above
• Possess valid forklift license
• At least 2 years of experience in a store or warehouse environment.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24125585