Key Responsibilities:

1. Supervision and Leadership: Lead and supervise the food service crew, providing guidance, training, and support to ensure a cohesive and efficient team.
2. Customer Service Excellence: Set a high standard for customer service, ensuring that all guests receive a positive and memorable dining experience.
3. Operations Management: Oversee day-to-day operations, including staff scheduling, task assignment, and coordination to maintain a smooth and organized workflow.
4. Quality Control: Ensure the quality and presentation of food meet established standards, and address any issues promptly to maintain customer satisfaction.
5. Team Collaboration: Foster a collaborative and positive team environment, promoting effective communication and teamwork among staff members.
6. Problem Solving: Address customer concerns and operational issues in a timely and effective manner, finding solutions to enhance overall service.
7. Training and Development: Conduct training sessions for new and existing staff, ensuring that they are well-equipped to perform their roles effectively.
8. Hygiene and Safety Compliance: Enforce adherence to hygiene and safety regulations, conducting regular inspections to maintain a clean and safe dining environment.

Requirements:

1. Leadership Experience: Previous experience in a supervisory or managerial role within the food service industry is preferred.
2. Communication Skills: Strong communication and interpersonal skills to effectively interact with both customers and team members.
3. Organizational Skills: Excellent organizational abilities to manage schedules, tasks, and oversee the efficient flow of operations.
4. Customer Focus: A commitment to delivering excellent customer service and resolving customer issues promptly and professionally.
5. Problem-Solving Skills: Ability to analyze situations, identify problems, and implement effective solutions.
6. Team Building: Proven ability to build and maintain a positive and motivated team culture.
7. Adaptability: Flexibility to handle changing priorities and high-pressure situations.

Summary

We are seeking a highly motivated and experienced Vietnamese Cuisine Supervisor to oversee daily operations in our restaurant. This role will ensure that food preparation, kitchen staff management, customer service, and restaurant cleanliness meet our high standards. This candidate will have a passion for authentic Vietnamese cuisine, strong leadership skills, and a commitment to delivering exceptional dining experiences.

Responsibilities:

• Supervise kitchen and service staff to ensure smooth operations and exceptional customer service.
• Maintain food quality, presentation, and consistency in line with our Vietnamese menu.
• Manage inventory, order supplies, and ensure proper food storage.
• Ensure compliance with health and safety standards, including cleanliness and sanitation.
• Train and develop staff on Vietnamese culinary techniques and restaurant procedures.
• Assist with menu planning and quality control to meet customer expectations.
• Resolve customer concerns and provide solutions to enhance dining experiences.

Qualifications:

• Minimum 2-3 years of experience in a supervisory or kitchen leadership role.
• In-depth knowledge of Vietnamese cuisine and traditional cooking methods.
• Strong leadership, communication, and organizational skills.
• Ability to work in a fast-paced environment while maintaining quality and efficiency.
• Familiarity with food safety regulations and kitchen operations.

6 DAY WORK~

We Regret Only Shortlisted Candidate will be contacted~

If you are interested, please send resume to [email protected] or

Whatsapp at +65 9722 7688

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Job Responsibilities:

• Has a good knowledge of menu and presentation standards.
• Able to answer any questions regarding menu and assist with menu selections.
• Always applies service techniques correctly at all times and serving Food & Beverage items with enthusiasm.
• Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.
• Any other duties related to food and beverage service assigned by the manager.

Job Qualification

• Diploma or Degree in Hotel Management or related field. Familiar with Point of sale systems.
• At least 2 – 3 years of work experience in Food & Beverage gained, along with 1 year experience in a Captain position or a similar role an advantage.
• Willing to work on weekend, public holiday, and overtime when it is required.
• Good command in both spoken and written English.
• Excellent guest service skill.
• Good knowledge of food and beverage service.

IL Fiore Pte Ltd is seeking an experienced and motivated Restaurant Captain to join our team. The ideal candidate will take charge of ensuring smooth dining operations and delivering excellent service to our guests.

Key Responsibilities:

• Lead and supervise restaurant service staff to ensure high standards of service.
• Manage daily operations, including table arrangements, reservations, and guest seating.
• Address customer inquiries, complaints, and feedback professionally.
• Coordinate with the kitchen and bar teams to ensure timely food and beverage service.
• Assist in staff training and performance evaluations.
• Ensure compliance with health and safety standards in the dining area.

Requirements:

• At least a Diploma in any field
• Minimum 3 years of working experience in a similar role.
• Strong leadership and communication skills.
• Excellent customer service and interpersonal skills.
• Ability to perform under pressure in a fast-paced environment.

Benefits:

• Competitive salary package.
• Opportunities for career advancement.
• Supportive and dynamic work environment.

If you are passionate about delivering exceptional dining experiences and thrive in a leadership role, we would love to hear from you!

EA LICENSE 06C4414 / R1107000

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

In the supervisor role, you will be responsible for handling the team’s tasks and assignments and making sure employees are appropriately performing assigned tasks. A key element of this role is to oversee the efficient, effective performance of job duties. Success in this role is measured by keeping output quality and costs within acceptable levels.

Supervisor Job Responsibilities and Duties

• Plans employee shifts and work schedules
• Coordinates job assignments and cross-training between and within divisions
• Provides feedback on employee work performance
• Prepares reports and updates for upper management
• Organizes events that will make a positive impact on employees
• Supervises processes and ensure smooth operations

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations
• Hiring & training restaurant staff following company policies
• Speaking with diners to address concerns or solve problems
• Creating work schedules for restaurant staff
• Managing inventory of food, supplies, and equipment
• Training and supervising staff, ensuring quality service and excellent overall performance

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

About us: Marguerite is awarded by Michelin with one star. Taking root amidst the lush garden surrounding of the Flower Dome, Marguerite by Chef/Owner Michael Wilson embraces the best of the seasons with tasting menus that celebrate craft, provenance and produce through contemporary cuisine. Fine wines, innovative temperance beverages and a personalized level of service that exudes warmth, ease and charm complement a fine dining experience of true exception.

The Roles: A Assistant Restaurant Manager is responsible for a variety of tasks, including scheduling shifts, seating customers, and caring for staff members. They must also ensure that the place abides by all applicable laws and promotes an enjoyable dining experience with excellent customer service.

Job Description

• Taking responsibility for the business performance of the restaurant.
• Analyzing & planning restaurant sales levels & profitability.
• Organizing marketing activities such as promotional events & discount schemes.
• Preparing reports at the end of the shift/week, including staff control, beverage
• Creating & executing plans for department sales, profit & staff development.
• Setting budgets &/or agreeing them with the senior management.
• Coordinating the entire operation of the restaurant during scheduled shifts.
• Ensuring that all employees adhere to the company’s S.O.P. & S.O.S.
• Recruiting, training & motivating staff.
• Maintaining high standards of quality control, hygiene, health and safety.
• Checking stock levels & ordering supplies (dry store).
• Preparing Cash drawers & providing petty cash as required.
• Helping in area of the restaurant when circumstance dictate.

Job Requirement

• GCE O Level & above with 3 years of relevant experience as Fine Dining Assistant restaurant Manager.
• 3 years of customer service experience as a Assistant Manager to handle all level of customers in restaurant.
• Good knowledge of restaurant operations management
• Good communication skill and team management abilities

Benefits

• Basic Salary depend on your overall qualification and relevant experience
• Staff meals will be provided and Staff Discounts entitlement
• Comprehensive Medical & Dental Insurance Coverage
• 5 days work week (Work-Life Balance ) + Good Career Progression

We are looking for an FOOD SERVICES FLOOR MANAGER to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service. Assistant restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.

You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards. To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity.

Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations. Responsibilities •

Coordinate daily Front of the House and Back of the House restaurant operations •

Deliver superior service and maximize customer satisfaction •

Must be efficient at bar. Cocktails, mocktails etc.

Respond efficiently and accurately to customer complaints •

Regularly review product quality and research new vendors •

Organize and supervise shifts •

Appraise staff performance and provide feedback to improve productivity

• Estimate future needs for goods, kitchen utensils and cleaning product

• Ensure compliance with sanitation and safety regulations •

Manage restaurant’s good image and suggest ways to improve it •

Control operational costs and identify measures to cut waste •

Create detailed reports on weekly, monthly and annual revenues and expenses •

Promote the brand in the local community through word-of-mouth and restaurant events • Recommend ways to reach a broader audience (e.g. discounts and social media ads) • Train new and current employees on proper customer service practices

• Implement policies and protocols that will maintain future restaurant operations Requirements

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role

• Proven customer service experience as a manager

• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

• Familiarity with restaurant management software, like OpenTable and PeachWorks

• Strong leadership, motivational and people skills

• Acute financial management skills

Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift or rotating shift, if required.
• Willing to work OT on public holiday and weekend
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

• Ensuring the smooth daily operation of the restaurant
• Ensure customers have a pleasant and memorable dining experience
• Constantly obtain customer feedback during operations to ensure satisfaction
• Monitor setup, maintenance, cleanliness and safety of dining areas
• Perform duties like ordering, serving, clearing and setting of tables
• Promote sales and be familiar with promotions and menu
• Attend to customer complaints (if any)
• To handle cashiering duties
• Assist to upsell promotions
• Constantly motivate & cultivate a team spirit in the restaurant
• Maintains utmost service standards and discipline/grooming among the service staff
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers

-Assist in daily operations

-Oversee food preparations, presentation and storage to ensure food health and safety compliance.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Preferably 3 years of previous related experience

·Must be able to work night shift and split shift

·Must be able to work extra hours or weekend if needed

• Oversee food preparation, checking that all kitchen staff are performing their duties.
• Ensured that the production meet health, sanitation, and quality standards set by the company.
• Work with staff in areas of cleaning kitchen equipment and preventing damage and injury.
• Work with the cntral kitchen staff to ensure that central kitchen runs effectively, and have to be experts at ensuring food quality and maintaining kitchen equipment.
• Monitor equipments quality and make sure the the equipments are runing in good conditions.
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Job Description & Requirements

• Oversee efficiency of operational processes
• Analyze business requirements and customer needs
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulatio
• Previous experience as an operations supervisor or similar role
• Hands-on experience implementing operational processes
• Knowledge of operational principles and policies
• Organizational skills and attention to detail
• Team leadership
• Ensure all incoming goods are received correctly and in good condition
• Conduct weekly and monthly stock take and prepare inventory reports
• Ensure store operations run smoothly and maintain housekeeping

Responsibilities

1. Compiling training materials and facilitating training.

2. Responsible for liaising between management and employees.

3. Monitoring and reporting job performance to management on a daily basis.

4. Establish business knowledge and awareness of shared company goals.

5. Provide staff with guidance and assistance.

6. Prepare work schedules.

7. Assisting with other administrative tasks, when required.

Requirements:

1. 2+years’ experience in an Assistant Supervisor role or similar.

2. Ability to enhance business knowledge among company employees.

3. Exceptional ability to motivate employees and foster teamwork.

4. Excellent interpersonal and communication skills.

Job descriptions:

Manage and oversee the traditional coffee cafe operation

• A must to work on public holidays and both weekends
• When required, to be able to make traditional coffee and able to cook
• Ensuring guest satisfaction
• Plan and develop the overall restaurant marketing strategy
• Respond efficiently to customer questions and complaints
• Organize and supervise shifts
• Manage and lead staff
• Coordinating daily restaurant management operations
• Delivering superior food and beverage service and maximizing customer satisfaction
• Responding efficiently and accurately to restaurant customer complaints
• Deliver superior guest services

Reporting to other senior managers as required.
Liaising between the Supervisor and other employees.
Hiring and training new employees.
Developing training materials and conducting training sessions and workshops.
Establishing business knowledge and awareness of shared company goals.
Monitoring both individual and team job performance metrics.
Providing staff with technical guidance and assistance.
Relaying productivity concerns to the Supervisor.
Preparing job descriptions and work schedules.
Assisting with other administrative tasks, when required.

58 RECRUITMENT PTE. LTD

19C9772

67026282

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the factory
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Roles & Responsibilities

Roles & Responsibilities

We are looking for a supervisor who will be in charge of managing one of our working shifts. Duties primarily revolve around the general management of your direct reports, which include, but are not limited to, providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. You will be expected to keep records and produce reports that will be used to review team performance.

In order to be successful in this role, you will need to have excellent communication skills and a passion for excellence. Previous leadership experience is a plus.

Supervisor Responsibilities:

Making sure employees that report to you meet performance expectations.

Giving instructions or orders to subordinate employees.

Ensuring that the work environment is safe, secure and healthy.

Meeting deadlines.

Approving work hours.

Ensure great customer service at all levels.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office