The F&B Manager is responsible for optimizing revenue and profitability within the Food and Beverage department of our organization. This role involves analyzing data, setting pricing strategies, forecasting demand, and collaborating with various departments to achieve revenue goals. Reports to Director Culinary and Beverage Operations.

Revenue

· Assist in developing internal F&B strategies through financial modeling, feasibility analyses, and market research.

· Foster a revenue management culture in hotels with a focus on driving volume and spending.

· Analyze current F&B revenue data to identify trends and opportunities.

· Monitor market conditions and competitive pricing strategies.

· Develop and implement pricing strategies for menus, packages, and promotions.

· Adjust pricing based on demand, seasonality, and market dynamics.

· Prepare regular reports and presentations to communicate revenue performance to senior management.

· Provide insights and recommendations for revenue improvement.

· Prepares annual division budget and updates monthly forecast with tireless focus on profit improvement.

· Ensures revenue is maximized and labor expenses are in control.

Sales and Marketing

· Forecast F&B demand and recommend inventory levels, collaborating with sales and marketing teams.

· Identify cross-selling and upselling opportunities to maximize revenue per guest.

· Ensure Outlet HODs on proper outlet events sales enquiry and execution.
Collaborate with culinary, sales, marketing, event planning, and banquet teams to align strategies.

· Stay informed about industry trends, customer preferences, and competitor strategies.

· Development of customer base for events in various outlets.

· Developing periodic F&B events to attract customers from different segments.

Operations

· Ensure efficient utilization of dining space and resources.

· Maintain accurate records of F&B sales and revenue, utilizing revenue management software.

· Identify points of improvement and provide mentoring notes to staff with high potential.

· Provide in-depth analysis of menu pricing, profit impact, member spent, repeat customer base, and customer satisfaction performance.

· Correlate member spent, frequency, pricing, and satisfaction.

· Provides direction, leads, and drive strategic plan initiatives in support of company purpose, mission and values.

· Directs efficient and effective F&B operation activities of the outlets.

· Ensures that quality standards are met, and service distinctiveness is practiced.

· Promote work environment where employees feel valued, involved, and appreciated.

· Ensure compliance with corporate and hotel operational policies/guidelines and procedure.

· Plans and conducts tests to identify and improve weakness in service activities.

· Plans and conducts training for Wine and Beverage Training.

· Monitors volume of business and related labour requirement forecast.

· Ensures service and kitchen areas meet standards for cleanliness, proper set up, sufficient supplies and equipment together with Hygiene/Stewarding Manager.

· Monitors food quality, portion control and provides feedback to culinary team.

· Identifies issues/concerns and formulate recommendations for improvement.

· Provide immediate attention to guest complaints and provide appropriate service recovery.

· To follow up and to establish correct procedures to prevent future recurrence.

· Work closely with the culinary team to maintain food quality and ensure its timeliness and accuracy of delivery and setup for all events are achieved.

· Regular review of guest comments with the team and implement right solutions for continuous improvement.

· Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, and have regular team meetings.

· Ensures that established control procedures, liquors’ law and regulations are followed.

· Develop your own knowledge and skills to grow as a business partner and leader.

· Carry out any other duties and responsibilities as assigned.

Qualifications

• At least 8 – 10 years in senior Food and Beverage management position, preferably in an international deluxe hotel/Fine Dining Environment.
• Sommelier-trained, WSET 2 and above
• Diploma or Degree in F&B Management.
• Creative thinking and problem resolution.
• Proficient in training skills.
• Knowledge in financial and marketing area.
• Presentable, well-groomed with leadership quality.
• Proven experience in revenue management, preferably in the F&B sector.
• Knowledge of the hospitality industry, market dynamics, and customer behaviour.
• Ability to work under pressure and meet revenue targets.
• Attention to detail and problem-solving abilities.

Job Responsibilities:

• Responsible for ensuring a positive guest experience
• Ability to courteously and efficiently interact and serve guests to ensure their satisfaction while dining, in accordance with all Company standards, policies, and procedures.
• Fully understands the restaurant’s concept other specifics of the Company
• Engage with guests as they make food and beverage decisions
• Serve food courses and beverages to guests
• Pick-up used plates and cutleries and clean tables as needed to ensure a clean dining area
• Enter orders, deliver food and beverages, process payments
• Achieve company objectives in sales, service, quality, appearance of facility, sanitation, cleanliness, and creating a positive, productive working environment
• Manage time effectively with minimum supervision.
• Assist the Managers and/or Supervisors in ensuring that the Steps of Service are met and executed by all restaurant staff members.

Assist and support Project Manager in handling and monitoring the progress of project.

· Has experience with carpentry work.

· Able to understand RC structural drawing, specification and calculate the costing

· Able to lead a team of workers

· Ensure smooth progress of site work.

· Assessing and managing safety hazards.

· Completing records for site reports.

· Attending site management meetings.

· Control and maintain the safe and smooth progress of work.

· To co-ordinate with clients, sub-contractors and workers on all project aspects to ensure smooth and timely implementation.

· Handle project documentation, monitoring of site activities, material requisition, cost control, project supervision and schedule of works.

· Any other ad-hoc duties that may be assigned from time to time.

Job Requirement:

· Min 10 years of relevant working experience

· Shift work and weekend duty is required

. Able to speak in Mandarin and simple Bengali as he need to communicate with Chinese and Bangladeshi workers

*Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and overtime.

Job Descriptions

Under the general guidance of the Restaurant Manager, or any other authorized by the management assist in ensuring friendly, efficient and effective service of food and beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton Vision.

Job Requirement

• Preferred with at least one year experience in customer service
• 1 year of relevant experience

Working hours

• 5 Days Work Week, 44hrs

Your Role

We are looking for an experienced Security & Facility Supervisor for plan technical, cold room maintenance, forklift maintenance, manage security, fire safety and housekeeping arrangements. You will do purchasing works for repairing or servicing purpose, such as plumbing components, electrical or mechanical items. To conduct internal training for staffs. And responsibility contained in the Emergency Response Plan are complied.

What Will You Do

• Responsibilities for plan technical, cold room & forklift maintenance, manage security, fire safety & housekeeping arrangements.
• To do purchasing works for repairing or servicing purpose, such as plumbing components, electrical or mechanical items.
• To conduct internal training for staffs.
• Review and support for Safety and Security Management System
• Any other duties assigned by manager.

What Do We Want

• Min ITE/ Diploma in Facility Management / Building Services / Mechanical or Electrical Engineering or equivalent.
• At least 2-3 years’ experience in cold room maintenance, forklift maintenance and other relevant experience.
• Must possess a Security Licenses

What Will You Get In Return

You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3800 + attractive perks.

What You Need to do Now

Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note: Only shortlisted candidate will be notified via email for an interview invitation

The purpose of a Bakery Supervisor is to oversee the day-to-day operations of a bakery, ensuring that all processes and procedures are carried out efficiently and to the highest standards. This includes overseeing the production process, ensuring that all ingredients and supplies are used correctly, scheduling shifts and ensuring staff are adequately trained and supervised. The Bakery Supervisor is responsible for maintaining a safe and hygienic facility, monitoring product quality and ensuring customer satisfaction. They must also ensure that the bakery meets all relevant laws and regulations.

• Supervise staff
• Maintain high standards of customer service
• Schedule staff shifts
• Train and mentor new staff
• Resolve customer complaints
• Ensure compliance with health and safety regulations

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

· Responsible to Restaurant Supervisor/Assistant Restaurant Manager/Restaurant Manager.

· Responsible for Waiter/Waitress & Host/Hostess.

· Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

· A courteous, professional and efficient service is provided at all times.

· All duties and tasks are performed as per the tasks required at the outlet.

· Be knowledgeable of all services and products offered by the hotel.

· Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.

· Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

· Monitor operating supplies, equipment and reduce spoilage and wastage successfully.

· Ensure that the place of work and surrounding area is kept clean and organized at all times.

· Successfully perform opening and closing procedures established for the assigned outlet.

· Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

· Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

· Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

· Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.

· Maintain a good rapport and work relation with staff in the assigned department and within the hotel.

· Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.

· Undertake reasonable tasks and secondary duties as assigned by the Department Head.

· Respond to any changes in the department as dictated by the hotel management.

· Assist in carrying out scheduled inventories of products and operating equipment.

· Perform any other assigned reasonable duties and responsibilities as assigned.

· Projecting at all times a positive and motivated attitude and exercise self-control.

· Have a complete understanding of the monthly profit and loss statement of the department.

· Lead the service and act as a role model to the team.

· Ensure a flawless service to the highest standards and as required by the department and the hotel.

· Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

· Ensure a great communication within the team and able to hold team meetings in the absence of the Restaurant Supervisor.

· Attend the daily Food & Beverage Meeting in the absence of Restaurant Supervisor and Assistant Restaurant Manager.

· Being able to control the service with a great sense of supervision and not being focused on one area only.

Front Counter and Specialist clinic administrative duties

• Clinic receptionist duties (Greeting, registering of patients, answering of telephone calls and enquiries, booking and arranging of appointments etc) at front counter.
• General administrative duties such as filing, faxing, copying and mailing.
• Receive cash and check receipts, maintain ledger book and computer record of bank deposits.
• Maintenance of the clinic and ensure stock level is satisfactory.
• Calling on patients and insurance companies re outstanding payments..
• Assisting the doctors in day-to-day administrative duties.

Clinical procedure assistant

• Rendering patient care in an outpatient and/or day surgery setting.
• Assist in clinical and surgical procedures in an outpatient and day surgery setting.
• Booking of operating theatres, anesthetists, hospital accommodation, etc for inpatient or day surgery procedures.
• Follow up on patient’s review, patient’s postoperative recovery.

Clinic Supervisor role will be advised during interview with attractive salary.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering and duty rostering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Roles & Responsibilities:

1. Monitor project progress against contractual requirements and provide status updates for management reporting
2. Manage, schedule, keep track of site progress for manpower allocation
3. Ensure Risks Management issues are being tracked and mitigated/resolved
4. Correspond, document, organise and attend meetings of the Project from time to time.

Job Requirement:

1. Able to work independently
2. Construction sector working-experience
3. Able work under stress environment

Deposit your resume to [email protected] now!

Job Responsibilities:

• Responsible for ensuring a positive guest experience
• Ability to courteously and efficiently interact and serve guests to ensure their satisfaction while dining, in accordance with all Company standards, policies, and procedures.
• Fully understands the restaurant’s concept other specifics of the Company
• Engage with guests as they make food and beverage decisions
• Serve food courses and beverages to guests
• Pick-up used plates and cutleries and clean tables as needed to ensure a clean dining area
• Enter orders, deliver food and beverages, process payments
• Achieve company objectives in sales, service, quality, appearance of facility, sanitation, cleanliness, and creating a positive, productive working environment
• Manage time effectively with minimum supervision.
• Assist the Managers and/or Supervisors in ensuring that the Steps of Service are met and executed by all restaurant staff members.

KEY ACTIVITIES / ACCOUNTABILITIES

• To assist the manager to administrate, manage and enhance logistics operations (from starting to end) in order to meet with customers’ instructions & requirements, direction / targets given by Management, Geodis Singapore policies, and relevant requirements.
• Coordinate with internal and external parties on logistics arrangements (queries, SOP, operations topics, complaints, claims, etc)
• Lead and support the team (problem solving, training / development, necessary tools & equipment, efficient work flow, etc).
• Proactively participate in Business Excellence Program of the company.

ESSENTIAL EDUCATIONAL AND / OR TRAINING QUALIFICATIONS & CERTIFICATES

• Diploma and above qualification in logistics or related equivalent qualification.

PREFERRED EXPERIENCE AND KNOWLEDGE

• 5 years of working experience or more in logistics industry required
• 2 years in leadership related experience
• Experience in warehouse operations and operations development – daily productivity, operation output, irregularity handling
• Keen on logistics processes, and relevant regulations.
• General knowledge on logistics and freight forwarding businesses
• Proficiency in WHS management preferred
• Awareness and knowledge in Occupational Health and Safety

NECESSARY TECHNICAL / FUNCTIONAL SKILLS

• Competent in computer skills and common applications (Office, Excel, PowerPoint & Word)
• Effective communication
• Team management – ability to lead, guide, support and develop the team members

(1) Roles and Responsibilities

· Supervise and lead the logistics/warehouse team to co-operate and ensure smooth operations

· Oversee all incoming deliveries, verification of incoming and outgoing products

· Oversee loading and unloading of goods

· Cover packing requirement and logistic arrangement

· Any other duties as assigned

Job Description & Requirements

• Knowledge of warehousing concept
• Conduct monthly stock take
• Arranging of export container to meet Shipment timing
• Able to read Bill of lading, invoice and packing list for shipment
• Seamless planning of import and export shipment
• Monthly safety audit program
• Increase in storage yield and reduction of manpower cost
• Making sure that all receipts and deliveries are carried out in time.
• Able to work with long hours, weekend and public holiday when arriving of container

Ensure customers have a memorable and pleasant dining experience.

Job Duties:

• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves restaurant operational objectives by contributing information and recommendations to strategies plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends, determining system improvements; implementing change.
• Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Plans menus by consulting with chefs; estimates food costs and profits; adjust menus.
• Controls cost by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining and walkways.
• Maintains ambiance by controlling lighting, background music, linen services, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service.
• Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description:

• Assist in supervision of company operations and goods inventory management.

• Responsible for purchasing of furniture, parts, packaging etc.

• Ensure that quantity and quality of items ordered are received and stored in proper condition.

Job Requirement:

• Physically capable of performing the above duties.

• With relevant experience in operations supervision.

• Required to work night shift permanently.

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Job Description & Requirements

• Knowledge of warehousing concept
• Conduct monthly stock take
• Arranging of export container to meet Shipment timing
• Able to read Bill of lading, invoice and packing list for shipment
• Seamless planning of import and export shipment
• Monthly safety audit program
• Increase in storage yield and reduction of manpower cost
• Making sure that all receipts and deliveries are carried out in time.
• Able to work with long hours, weekend and public holiday when arriving of container

We are looking for a dedicated and knowledgeable Supervisor to report to our Senior Supervisor. As a supervisor, your duties will include recruiting new employees and conducting training sessions, monitoring job performance metrics, and relaying productivity concerns to the Senior Supervisor. Your duties will also include developing training materials.

To be successful as a supervisor, you should exhibit extensive experience in optimizing the job performance of employees under the supervision of a Senior Supervisor. Top-notch Supervisors are experts in training and motivating employees toward achieving a company's goals.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• Ability to keep a positive attitude in a fast-paced environment.

We are looking for a dedicated and knowledgeable Supervisor to report to our Senior Supervisor. As a supervisor, your duties will include recruiting new employees and conducting training sessions, monitoring job performance metrics, and relaying productivity concerns to the Senior Supervisor. Your duties will also include developing training materials.

To be successful as a supervisor, you should exhibit extensive experience in optimizing the job performance of employees under the supervision of a Senior Supervisor. Top-notch Supervisors are experts in training and motivating employees toward achieving a company's goals.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• Ability to keep a positive attitude in a fast-paced environment.