Job Descriptions

• Prepare the store (front-of-house and back-of house) for business operations.
• Assist to run Shift and to ensure the following practices are carried out in your store.
• Performing station functions in Service/Kitchen area.
• Handle cleaning of dining and kitchen area.
• Carry out stewarding duties.
• Perform cashiering duties.
• Handle customer queries.
• Ensure compliance to food safety, hygiene and sanitation standards.

Job Requirements

• Secondary school education
• Working experience is required.
• Service-oriented with a pleasant disposition.
• Ability to work in a fast-paced environment.

Company Information:

Tai Er Grilled Fish is under Jiu Mao Jiu, a listed company on the Hong Kong Exchange (HK.09922) and has been in operation for over 25 years with more than 10,000 employees. Tai Er boasts of 269 outlets worldwide and is reaching the shores of Singapore to open its 270th. The popular Sauerkraut grilled fish chain is scheduled to open its flagship outlet in Changi Airport, Jewel in July of 2021.

【太二酸菜鱼】是九毛九集团旗下餐饮品牌。九毛九集团经营至今已逾25年，就职员工逾1万人，并在2020年1月于香港交易所挂牌上市成为国际控股公司（HK.09922）。目前，【太二酸菜鱼】已在世界各地开设共269家门店，现将进入新加坡，于六月份在星耀樟宜开设本地第一间‘太二酸菜鱼旗舰店’。

* Take charge of Quality, Service, and Cleanliness assurance within the outlet operations

* Assist in outlet operations, cash control, and shift management

* Assist manager to plan staff duty schedule for service and kitchen crew and ensure sufficient staff and monthly management reports

* Make every effort to let customers feel welcome with friendly and uncompromising service.

* Supervise operations in outlet and serve customers.

* Handle customer complaints, maintaining good customer relationships.

* Assist in administrative work related to outlet operations

* Progressively master the skills to run restaurant operations.

Requirement(s):

* Good experience in Restaurant operations Management

* Good communication and leadership skills

* Determined and capable to work under pressure in a fast-paced environment

* Diligent team player passionate about F&B operation

Job Descriptions

• Taking of orders, serving of food & beverages to guests, and attending to customer’s requests.
• Maintain cleanliness and housekeeping of work areas.
• Ensure smooth operations to achieve good customer satisfaction.
• Assist the manager in day-to-day operations and administration.
• Ensure smooth operations to achieve good customer satisfaction.

Job Requirements

• At least 1 year experience in F&B is required
• Service oriented
• Excellent service attitude
• Work with passion, zest, energy, and professionalism
• Able to work on weekends, PH, and flexible shifts
• Strong Leadership Skills
• A team Player

Benefits

1. Performance Bonus Bi-yearly. payable in February and August at the sole discretion of the Management based on the basics of company sales performance and individual staff performance.*
2. Relocation allowance $10/day: in the event staff worked outside their organic outlet cluster.
3. Commission: Daily commissions based on daily outlet sales. two percent (2%) & four percent (4%) of the day sales shared equally among the Kitchen*
4. Allowances. Footwear for work: S50 for 2 years.
5. Health Allowance: S150 annually (Body Checkup/Dental/Vaccination) Minimum six (6) months employment
6. Birthday Vouchers: S100.00 (kakis App e-voucher/Applicable after confirmation)
7. Motorbike Allowance: $5 per working day
8. Annual Leave: 7 days. Leave increment shall be one (1) day per subsequent year, up to a maximum of fourteen (14) annual days.
9. PH entitlement per MOM
10. one (1) Duty Meal will be provided per shift.
11. Transport will be provided only after 11 pm or transfer between outlets on official duties.
12. 30% Discount for staff purchases.

Working Hours

• 5 days / 44 hours

Job Description:

Restaurant Management of a outlet

Lead the Team

• Initial changes or initiatives by Management
• Communicate in detail to the whole team/within departments
• Weekly Schedule/Staffing/Timetabling
• Enforce general cleaning of the cafe
• Weekly Cash Bank-In of Daily Sale
• Ensure that Weekly Sale Recording Documentations are accurate/errors free
• Monthly compilation of all Invoices, COD, Delivery Dockets, Payment Slips and Recordings, preparing them for the Accountant.
• Ensure the POS system is running and error free
• Ensure supplies are always enough

Service, Operation and Cleanliness:

• Front of house customer service and experience
• Making Coffee and Beverages
• Bar Perp
• Proficiency in coffee knowledge and skills
• Cashiering
• Opening and Closing the shop
• Watering and care for the plants
• Condition of all coffee equipment & monitor breakage

Shop maintenance:

• Maintain cleanliness of the cafe
• Plumbing
• Air Conditioning
• Pest Control
• Plant Maintenance
• Furniture Upkeep

Job Responsibilities:

• Ensure smooth daily operations in the outlets
• Provide guest with pleasant dining experience
• Maintain good condition for the outlet's facilities and equipments
• Ensure food quality and consistency before serving to guests
• Handle guest complaint or feedback as and when it arises

Job Requirements:

• O Level, Diploma in Hospitality Management or F&B Management
• 3 to 5 years of restaurant management experience
• Good leadership skills
• Willing to work shifts and on weekends and public holidays
• Willing to work in Sentosa

Job Highlights

• career advancement
• good aws
• positive working environment

Job Description

Job Highlights

• Within 5-minutes walk from/to Orchard MRT & bus-stops nearby
• Competitive Salary and Package
• Good working environment and culture
• 5.5 days work week
• Staff meal allowance and uniform provided
• Annual and Medical Leave Provided

Major Duties & Responsibilities

• Ensure the quality standards are maintained during operations.
• The Assistant Restaurant Manager is responsible to attain and exceed the pre-determined budgeted revenue for the restaurant through the provision of efficient service and aggressive up-selling.
• Correct revenue charging and appropriation for the restaurant via the P.O.S. machine. This encompasses control of guest checks, voids, new item input and closing reports.
• Assist Restaurant Manager to develop and train employees in the restaurant through daily service briefings where technical service matters will be discussed and explained. At these briefings, the Restaurant Manager will discuss all promotions and a full explanation of the content of the dish, along with tasting prior to the promotion starts.
• Responsible to completely inspect the table set-up and mis-en-place of the restaurant in accordance with the standards of the company with emphasis is made upon the standards of cleanliness.
• Maintain daily communication with the Chef to ensure smooth operation during service time and changes to the menu.
• Assist in recruitment needs.
• Responsible for the maintaining the grooming, appearance, discipline and safety and administration. Should always be on time and get ready to start working at your workstation at scheduled duty time. Ensure no personal calls are allowed during working hours except emergency ones.
• To ensure standards of health, safety, cleanliness and hygiene are maintained in all areas of The restaurant through regular inspection and coaching especially mandatory training like Basic Food Hygiene and Safety.

Requirements :

• Preferably with Diploma in Hospitality related studies, or with WSQ Certificate in F&B Operations/ F&B Supervision/ F&B Management.
• ⁠Preferably with 2 years of management experience in running a restaurant independently.
• Passion for excellent customer service and highly organized.
• Able to lead a team in a fast-paced and demanding environment.
• ⁠Possess good business acumen and result driven.
• ⁠Excellent interpersonal and communication skills

Provide friendly, excellent and professional service to all guests.

2. Responsible for handling food and beverage orders and serving guests.

3. Assist fellow Team Members to perform preparation and setting up in the restaurants for service.

4. Check that all amenities and utensils are properly stocked and inspected.

5. Assist guests on their respective requests and deliver based on their ability.

6. Possess knowledge to upsell, well-versed in all aspects of the menu.

7. Support Restaurant Manager in achieving all goals and Key Performance Objective.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

• Oversee and monitor daily operation activity to ensure efficiency and continuous productivity
• Manage daily operation budget and expenses
• Manage daily manpower deployment schedule and duties assignment
• Represent management and assist supervisor to communicate and rectify daily work matter with client's management as required
• Prepare daily operation performance report inclusive of risk assessment (if required)
• Ensure that all protocol and safe work procedures are adhered by all staff on site daily

Job requirements:

• Physically fit and healthy
• Possess good communication skills and can-do attitude
• Willing to work on public holiday or rotating shift
• Possess Forklift operator license or certification will be an advantage
• Certification on risk assessment and workplace safety will be an advantage
• Willing to work night shift and split shift or rotating shift, if required.
• Willing to work OT on public holiday and weekend
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Reporting to the Supervisor or other senior managers as required.

Liaising between the Supervisor and other employees.

Hiring and training new employees.

Developing training materials and conducting training sessions and workshops.

Establishing business knowledge and awareness of shared company goals.

Monitoring both individual and team job performance metrics.

Providing staff with technical guidance and assistance.

Relaying productivity concerns to the Supervisor.

Preparing job descriptions and work schedules.

Assisting with other administrative tasks, when required.

Requirements

• Proven experience as supervisor or relevant role
• Familiarity with company policies and legal guidelines of the field
• Ability to learn a variety of job descriptions
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership skills
• Good knowledge of MS Office
• Problem-solving skills
• Able to work longer hours with prolonged period of standing.
• Must work on weekends/PH.

Responsibilities

• Set daily/weekly/monthly objectives and communicate them to employees
• Organize workflow by assigning responsibilities and preparing schedules
• Oversee and coach employees
• Identify issues in efficiency and suggest improvements
• Enforce strict safety guidelines and company standards
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Pass on information from upper management to employees and vice versa
• Prepare and submit performance reports
• Decide on reward and promotion based on performance
• Hire and train new employees
• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Sales & Marketing Supervisor

Manage existing customers and develop new business

Responsible for clients requests and develope long term relationship with clients

Resolve clients' concerns and feedback

Strong understanding and communication skills are required

Can work well independently as well as in a team

• Ensuring the smooth daily operation of the restaurant
• Ensure customers have a pleasant and memorable dining experience
• Constantly obtain customer feedback during operations to ensure satisfaction
• Monitor setup, maintenance, cleanliness and safety of dining areas
• Perform duties like ordering, serving, clearing and setting of tables
• Promote sales and be familiar with promotions and menu
• Attend to customer complaints (if any)
• To handle cashiering duties
• Assist to upsell promotions
• Constantly motivate & cultivate a team spirit in the restaurant
• Maintains utmost service standards and discipline/grooming among the service staff
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Job Description & Requirements

· Should be ready to manage overall preparation of food on a big scale for catering and big deliveries, especially Indian catering food to foreign migrant workers.

· Should be able to handle large orders without any hindrance, need to plan, check the ingredients are available for next day food preparation.

· To check quality of traditional authentic Indian food.

· Overall management of inventory of the catering, responsible to reorder of ingredients and plan the orders.

· To ensure that all the dishes are freshly prepared and the food standards are met.

· Plan and arrange ingredients for next day preparation and orders.

· Responsible to resolve customer queries and resolve disputes.

· Should have knowledge about the food industry.

· Responsible to maintain the delivery time without any miss.

· To promote our food to clients, customers through social media and through online marketing, calling and through personal referrals.

· Should able to improve sales of the company.

· Able to understand the customer requirements while order completion and communicate with the production team.

· To coordinate with the management and finalize the price.

Should be able to work in flexible shifts, split shifts and in rotational holidays.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Job Description:

Lead the team and ensure the service standards are upheld

Ensure smooth day-to-day operation of the production

Obtain sales target given by the management

Promote positive work environment

Support team to reach common goals

Inspect storage areas for organization and cleanliness

Assist the manager to monitor the production and train the staff

Requirements:

Proven experience as supervisor or relevant role.

Excellent communication and interpersonal skills

Familiarity with company policies and legal guidelines of the field

Can start working with short notice

• Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

• Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

• Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

• Contributes to daily,holiday and theme menus in collaboration with supervisor.

• Maintains cleanliness and sanitation of equipment, food storage, and work areas.

• Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

• Listens to customer complaints and suggestions and resolves complaints.

• Implements suggestions within parameter of position and refers more complex concerns to supervisor.

• Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

• Maintains clean work areas, utensils, and equipment.

• Develop new menu items while improvising the existing ones.

• Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

• Able to cook north Indian food.

• Able to do shift work.

• Assisting with the preparation of food and the serving of all meals to customers.

• Supervising a team to ensure that the kitchen and service areas are clean and tidy.

• Ensuring all food and health and safety regulations are followed.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a supervisor

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

-Assist in daily operations

-Oversee food preparations, presentation and storage to ensure food health and safety compliance.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Preferably 3 years of previous related experience

·Must be able to work night shift and split shift

·Must be able to work extra hours or weekend if needed

• Oversee food preparation, checking that all kitchen staff are performing their duties.
• Ensured that the production meet health, sanitation, and quality standards set by the company.
• Work with staff in areas of cleaning kitchen equipment and preventing damage and injury.
• Work with the cntral kitchen staff to ensure that central kitchen runs effectively, and have to be experts at ensuring food quality and maintaining kitchen equipment.
• Monitor equipments quality and make sure the the equipments are runing in good conditions.
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed