We are looking for an enthusiastic and experienced Restaurant Supervisor to join our vibrant Korean restaurant. The ideal candidate will oversee daily operations, ensure smooth service, and provide an excellent dining experience for our guests.

Key Responsibilities:

1. Supervise daily restaurant operations, ensuring efficient and high-quality service.
2. Lead, train, and motivate staff to deliver exceptional customer service.
3. Monitor and ensure adherence to health, safety, and hygiene standards.
4. Coordinate with the kitchen team to ensure timely preparation and delivery of food.
5. Handle customer inquiries, feedback, and complaints professionally and effectively.
6. Manage staff schedules and ensure adequate coverage during shifts.
7. Monitor inventory levels of supplies and coordinate with suppliers for timely replenishment.
8. Assist in planning and executing special promotions, menu updates, or events.
9. Maintain a welcoming and organized dining environment.
10. Perform any other duties as assigned by the Restaurant Manager.

Requirements:

• Proven experience as a Restaurant Supervisor or in a similar role.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to handle high-pressure situations and resolve conflicts effectively.
• Knowledge of food safety regulations and best practices.
• Flexible to work on weekends, public holidays, and evening shifts.
• Proficiency in POS systems and basic computer skills.

GYUKATSU KYOTO KATSUGYU IS HIRING!
Join Japan's No.1 Beef Katsu family today!

Summary and Benefits

• Restaurant Supervisor: $3,000 - $3,500
• Location: Raffles City Shopping Centre
• 5 days, 44 hours per week
• Sign-on bonus (T&C applies)
• Staff Discount
• Staff incentive program
• On Job Training will be provided

Restaurant Supervisor

• Responsible for overseeing the daily restaurant activities and operations.
• Managing restaurant staff's work schedules.
• Monitor inventory and ensure all supplies and other restaurant essentials are adequately stocked.
• Manage and monitor product quality, service, and satisfaction trends, evaluate and address issues, and make improvements accordingly.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Support and assist team members in handling guest inquiries and requests.
• Responding efficiently and accurately to restaurant customer complaints.
• Delivering superior food and beverage service and maximizing customer satisfaction.
• Ensure compliance with sanitation and safety regulations.
• Standard service duties.

REQUIREMENTS

• At least 1 year of relevant experience in the F&B service field.
• Min. secondary school education with 'O' level passes
• Able to start work immediately or within a short notice period would be preferred.
• Possess Food safety and hygiene certificate
• Able to work on weekends and public holidays.

**We regret to inform you that only shortlisted candidates will be notified. **

Please click on the APPLY button or send your resume directly to 87646672 or [email protected] with your availability date and expected salary.

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and

Responsibilities:

• Oversee daily restaurant operation and ensure compliance with operations standards and procedures
• Guarantee guest satisfaction in regards to food quality, sanitation, and service
• Ensure consistent high quality of customer service
• Take orders, deliver guests’ meals from the kitchen, perform bartending, food expediting and greeter duties, respond to guests’ requests, make knowledgeable and appropriate recommendations on food and beverage
• Maintain a professional restaurant image, including cleanliness, proper uniforms, and appearance standards.
• Attend to customers’ needs and respond to complaints promptly, understanding service recovery and applying when needed
• Manage and maintain operational records which include inventory and sales reports
• Ensure day-to-day operations function efficiently and smoothly

Requirements:

• Minimum 2-years experience
• Strong leadership skills, highly organised, and able to multi-task
• Independent, result-oriented and resourceful
• Responsible, honest, flexible
• Possess strong interpersonal skills, positive attitude, and social intelligence
• Excellent oral and written communication skills in English

* 5-day work week

* with OT pay

For queries, please email [email protected]

Job Description: Food and Beverage (F&B) Store Supervisor

Position Overview
We are looking for an enthusiastic and experienced Food and Beverage (F&B) Store Supervisor to manage daily operations and ensure excellent customer experiences. The ideal candidate will be a proactive leader with strong organizational and customer service skills, ready to oversee staff, maintain standards, and contribute to the store's success.

Key Responsibilities

• Staff Management and LeadershipSupervise, motivate, and lead a team of front-of-house and back-of-house staff.
  Manage staff schedules, ensure adequate shift coverage, and coordinate training sessions.
  Conduct performance evaluations and provide feedback to team members.
  
• Customer Service ExcellenceEnsure customers receive outstanding service and satisfaction.
  Address and resolve customer complaints or concerns promptly and professionally.
  Monitor and enhance the overall dining or purchase experience in the store.
  
• Store Operations ManagementOversee daily operations, including food preparation, serving, and inventory management.
  Ensure the store meets all health, safety, and cleanliness standards.
  Monitor stock levels and coordinate orders to avoid shortages or overstocking.
  Handle cash management, monitor sales, and ensure accurate financial reporting.
  
• Sales and PromotionsImplement and promote store marketing activities, such as special offers and seasonal campaigns.
  Analyze sales performance and work to achieve revenue targets.
  Identify and suggest opportunities for increasing sales and improving service efficiency.
  
• Compliance and StandardsEnsure compliance with company policies, food safety standards, and local regulations.
  Conduct regular inspections to maintain quality control of food, beverages, and service.
  

Qualifications and Skills

• Proven experience in a supervisory role within the F&B industry.
• Strong leadership and interpersonal skills.
• Excellent customer service and problem-solving abilities.
• Familiarity with POS systems and inventory management tools.
• Knowledge of food safety and hygiene regulations.
• Ability to thrive in a fast-paced environment and handle multitasking effectively.
• Strong organizational and time management skills.

Education and Experience

• High school diploma or equivalent (required).
• Degree or certification in hospitality, food service management, or a related field (preferred).
• Minimum of 2 years of experience in the F&B industry, with at least 1 year in a supervisory role.

Compensation and Benefits

• Competitive salary based on experience.
• Performance-based incentives.
• Benefits package, including health insurance, paid leave, and employee discounts.
• Opportunities for professional growth within the company.

Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and

Able work on weekend,public holiday and rotate night shift.

• Interacts positively and professionally with guests, colleagues and other departments as appropriate and required

• Recommends and suggests specialties to guest, up sells whenever possible

• Responsible for all ordering, inventory, stationary and stocks for daily use in outlet

• Inspects table and glassware for cleanliness and damages

• Inspects service stations for cleanliness, functioning of equipment and sufficient supplies

• Presents bill upon request and processes payment

• Train staff in the outlet as and when necessary

• Ensure that service team adheres and comply to company’s policies and procedures

• Ensure product knowledge is accurately delivered to staff

• Handle customer complaints and feedback

• Ensuring that the handover, closing and opening procedures are completed in each shift

• Ensure the cleanliness of the outlet is maintained throughout

• To maintain a sound knowledge of the menu and presentation standards for food and drinks

• Carry out any other duties as per reporting manger and Food & Beverage Operations Manager

Requirements

• Interest in wine & service
• Prior experience in Food & Beverage is required
• Proactive and guest focused
• Time and task management skills
• Upselling skills
• Attention to detail and able to lead a team
• Able to settle any guest transaction via Food & Beverage Operational System (POS)
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays and

Job Description & Requirements

• Ensure the daily service operations are properly executed and performed in a Japanese restaurant
• Work with fellow team members to ensure a good and conducive working environment
• Assist the outlet managers in ensuring all restaurant supplies are well stocked and managed
• Train, counsel, guide and instruct junior personnel in the proper performance of their duties
• Familiar with all the job duties, responsibilities and roles of all junior service staff

Job Requirements:

• Minimum of ‘O’ Levels
• WSQ Basic Hygiene Certificate Experience
• 2 or more years in a Japanese restaurant front of house operations or a similar capacity Skills and Knowledge:
• Basic knowledge in the use of computer software: Word, Excel, Outlook
• Skilled in handling guest verbal complaints
• Good knowledge of Japanese guest service standards
• Good knowledge of food hygiene regulations and company quality standards
• Passion to serve
• Able to work at a fast pace under pressure
• Creative in dealing with situations
• Positive attitude and responsible
• Good attention to detail
• Able to work in a team

Roles & Responsibilities

Duties

Resolving customer issues

Ensure and upkeep highest level of customer service

Work Closely with marketing department to disseminate information to staff

Gather feedback from customers and report to higher management

Work with kitchen crew to ensure food quality

Handle other administrative duties such as ordering stock, cashiering

Housekeeping

Daily washing up of restaurant area to maintain highest level of cleanliness & hygiene

Maintenance of equipment for long term use

Requirements

Qualifications

Diploma/Degree in any field

Experience

3 Years experience as supervsior and above in hotel/restaurant

Language

Spoken/Written English

Preferably Spoken Mandarin

Job Description & Requirements

1. Assist the restaurant manager to oversee the operations of the restaurant and perform opening and closing duties.

2. Carrying out maintenance on all restaurant equipment and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages.

3. Provide excellent customer service at all time and ability to handle feedback. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4. Manage and oversee all storage supplies for the restaurant to ensure smooth operation

5. Monitor inventory to ensure that resources are used effectively and minimizing wastage

6. Maintain a high standard of personal hygiene and appearance at all time

7. Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas

8. Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.

9. Any other ad hoc duties as assigned by the Company

Requirements:

1.Minimum Diploma in Relevant field

2.Minimum 2 years of working experience in F&B industry

3.Able to work under pressure in a fast paced, dynamic and challenging work environment

4.Able to work split shift, weekends and public holidays

5.Customer oriented, service focus, responsible and positive working attitude

Restaurant Supervisor - overseeing daily operations, ensuring customer satisfaction, and maintaining the efficiency of the restaurant. Below is an overview of the typical job scope for a restaurant supervisor:

DUTIES & RESPONSIBILITIES

Duties

1. Staff Management and Leadership

2. Customer Service and Guest Relations

3. Operations Management

4. Financial Management

5. Coordination and Communication

6. Maintenance and Facility Management

7. Marketing and Promotion

Skills, Qualifications & Experience

1. Team player/ Increntive Driven/ Problem Solving Skill/ Punctual

2. Possess a well-groomed, clean and professional appearance

3. Prior exposure to leadership training programs preferred, a combination of practical

experience and education will be considered as an alternative

4. Knowledge in wine

Job Information:

- Shifts: 11am-3pm and 5:00p.m-10:00pm

- 5 Days work week

• Scheduling restaurant staff and delegating tasks
• Ordering food, and cleaning supplies
• Supervising the preparation, display, and delivery of food and drinks
• Ensuring prompt and friendly customer service
• Maintaining quality and service standards
• Maintaining good relationships with suppliers
• Meeting quarterly budgets and quotas
• Reducing operational costs
• Increasing productivity, ensuring all staff follow strict personal safety, food safety and food storage guidelines
• supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards
• managing inventory.
• Responding to customer feedback and resolving conflicts effectively
• Operating the point-of-sale system, processing payments.
• Any other ad hoc duties as assigned by the Company
• Able to work under pressure in a fast paced, dynamic and challenging work environment
• Able to work split shift, weekends and public holidays

Key Responsibilities:

1. Supervision and Leadership: Lead and supervise the food service crew, providing guidance, training, and support to ensure a cohesive and efficient team.
2. Customer Service Excellence: Set a high standard for customer service, ensuring that all guests receive a positive and memorable dining experience.
3. Operations Management: Oversee day-to-day operations, including staff scheduling, task assignment, and coordination to maintain a smooth and organized workflow.
4. Quality Control: Ensure the quality and presentation of food meet established standards, and address any issues promptly to maintain customer satisfaction.
5. Team Collaboration: Foster a collaborative and positive team environment, promoting effective communication and teamwork among staff members.
6. Problem Solving: Address customer concerns and operational issues in a timely and effective manner, finding solutions to enhance overall service.
7. Training and Development: Conduct training sessions for new and existing staff, ensuring that they are well-equipped to perform their roles effectively.
8. Hygiene and Safety Compliance: Enforce adherence to hygiene and safety regulations, conducting regular inspections to maintain a clean and safe dining environment.

Requirements:

1. Leadership Experience: Previous experience in a supervisory or managerial role within the food service industry is preferred.
2. Communication Skills: Strong communication and interpersonal skills to effectively interact with both customers and team members.
3. Organizational Skills: Excellent organizational abilities to manage schedules, tasks, and oversee the efficient flow of operations.
4. Customer Focus: A commitment to delivering excellent customer service and resolving customer issues promptly and professionally.
5. Problem-Solving Skills: Ability to analyze situations, identify problems, and implement effective solutions.
6. Team Building: Proven ability to build and maintain a positive and motivated team culture.
7. Adaptability: Flexibility to handle changing priorities and high-pressure situations.

Job Description

The position will be responsible for overseeing the daily operations company’s casual dining restaurant and bar, ensuring a high level of customer service, and maximizing revenue. The successful candidate also be responsible for supervising and training staff, maintaining inventory, and ensuring compliance with all health and safety regulations.

Responsibilities:

• Assist the manager/assistant manager in the daily operations of the outlet.

• Responsible for outlet service operations

• Ensure guest needs are taken care of and recommend them the promotional items.

• Responsible and accountable for all cash amounts within outlet, in the absence of manager.

• Coach and train existing and new staff to follow company’s standards.

• Responsible for proper opening and closing of the outlet.

• Feedback to the manager on any operational issues.

• Responsible for the outlet upkeep and cleanliness

• Responsible for Inventory.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Practice good customer relations and attend to customer complaints and queries satisfactorily.

Requirements:

• 2-3 years of experience in F&B.

• Minimum GCE ‘N’ or ‘O’ level.

• Professional communication skills are required.

• Commitment to quality service, and food and beverage knowledge.

5 days work week 44 hours

Job Description

The position will be responsible for overseeing the daily operations company’s casual dining restaurant and bar, ensuring a high level of customer service, and maximizing revenue. The successful candidate also be responsible for supervising and training staff, maintaining inventory, and ensuring compliance with all health and safety regulations.

Responsibilities:

• Assist the manager/assistant manager in the daily operations of the outlet.

• Responsible for outlet service operations

• Ensure guest needs are taken care of and recommend them the promotional items.

• Responsible and accountable for all cash amounts within outlet, in the absence of manager.

• Coach and train existing and new staff to follow company’s standards.

• Responsible for proper opening and closing of the outlet.

• Feedback to the manager on any operational issues.

• Responsible for the outlet upkeep and cleanliness

• Responsible for Inventory.

• Recruitment and training of staff.

• Managing staff and providing feedback.

• Practice good customer relations and attend to customer complaints and queries satisfactorily.

Requirements:

• 2-3 years of experience in F&B.

• Minimum GCE ‘N’ or ‘O’ level.

• Professional communication skills are required.

• Commitment to quality service, and food and beverage knowledge.

5 days work week 44 hours

scheduling restaurant staff and delegating tasks

hiring, training, and managing restaurant staff,

ordering food, alcohol, and cleaning supplies

supervising the preparation, display, and delivery of food and drinks

ensuring prompt and friendly customer service

maintaining quality and service standards

ensuring all staff are knowledgeable about menu offerings and individual ingredients

educating staff about potential food allergies and how to make customers aware of these ingredients

maintaining good relationships with suppliers

meeting quarterly budgets and quotas

reducing operational costs

increasing productivity

ensuring all staff follow strict personal safety, food safety and food storage guidelines

supervising and maintaining restaurant cleanliness to meet regulatory sanitation and hygiene standards

managing inventory

interacting with restaurant guests to gauge satisfaction and improve customer service

responding to customer feedback and resolving conflicts effectively

operating the point-of-sale system, processing payments, and issuing gift cards

arranging group events and ensuring the restaurant and staff meet service and food expectations

catering for VIP guests

authorizing refunds or other equivalent options

assisting in the development of menu offerings and changes based on costs and customer preferences

creating innovative promotions and designing marketing materials

chairing weekly staff meetings to motivate staff and ensure they are all meeting restaurant standards and expectations

handling staff payroll, vacation requests, and other administrative duties related to restaurant operations

Job Description & Requirements

1.Assist the restaurant Manager to oversee the operations of the restaurant, perform opening and closing duties

2.Carry out maintenance on all restaurant equipments and records, perform daily operation tasks such as taking orders, cashiering, consolidation of daily sales, attend to reservation phone calls and serving food & beverages

3.Provide excellent customer service at all time and ability to handle feedbacks. Lead and train team members to achieve guest satisfaction, operation efficiency and productivity.

4.Manage and oversee all storage supplies for the restaurant to ensure smooth operation

5.Monitor inventory to ensure that resources are used effectively and minimizing wastage

6.Maintain a high standard of personal hygiene and appearance at all time

7.Ensure compliance to Company Standard Operating Procedure (SOP) as well as the cleanliness and sanitation at work areas

8.Make sure that the restaurant attains every form of licensing requirement, like liquor licenses, and quickly attend to repairs that have to be made within the restaurant.

9.Any other ad hoc duties as assigned by the Company

Requirements:

1.Minimum Diploma in Food and Beverage Management

2.Minimum 2 years of working experience in F&B industry

3.Able to work under pressure in a fast paced, dynamic and challenging work environment

4.Able to work split shift, weekends and public holidays

5.Customer oriented, service focus, responsible and positive working attitude

6. Able to communicate in both Chinese and English

Responsibilities:

• Oversee the day-to-day operations of the restaurant
• Provide a high quality of service and deliver an excellent dining experience to all the guests
• Anticipate guest's needs, do follow up. When guests complete courses, remove cutleries & dishes. Present menu for desserts & upsell. Present check at the end of the meal.
• Respond to customer complaints professionally and provide service recovery
• Ensures tables are cleaned and re-set at the conclusion of each course
• Gather feedback to improve the customer’s experience
• Any other duties assigned by the management from time to time

Requirements:

• At least 1 year of management experience in the F&B industry
• Excellent communication skills and public relations
• Possess strong leadership and ability to manage service staff

Job Descriptions

• Includes daily operation requirement for Service & Kitchen crews
• Supervise daily operation
• Managing supplies requirement with suppliers
• Planning work schedules for team members
• Able to prepare all products in absence of cook
• Opening & closing of work stations

Job Requirements

• F&B experience is prefered

Benefits

• Monthly Incentives
• Variable Bonus
• Meal & Uniform provided
• Annual Leave & Medical Leave

Working Hours

• 5 days work week

(5 days work week)

Roles & Responsibilities

Job Duties:

Manage floor operations to ensure consistently excellent guest experience.

Recommends and suggests specialties to guest, up sells whenever possible.

Train and work together with service and kitchen team to build sales.

Responsible for all ordering, inventory, stationary, stocks for daily use in outlet and manage stock levels and wastage.

Inspects table and glassware for cleanliness and damages.

Inspects service stations for cleanliness, functioning of equipment and sufficient supplies.

Present bill upon request and processes payment.

Train staff in the outlet as and when necessary.

Ensure that service team adheres and comply with company’s policies and procedures.

Handle customer complaints and feedback.

Ensuring that the handover, closing and opening procedures are completed in each shift.

Maintain a sound knowledge of the menu and presentation standards for food and drinks.

Support cluster managers in optimising labour usage.

Perform any others duties as directed by the Restaurant In-Charge and Operations Manager.

Requirements:

Min. 2 years of relevant working experience in related field

Management or supervisory experience will be an added advantage

Ability to thrive in fast-paced and highly energized working environment

Mature and decisive with good business acumen

Resourceful with excellent management and interpersonal skills

Proficient in MS Office Applications

The Senior Restaurant Supervisor will be responsible in assisting the Manager in all restaurant operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all aspects in the restaurant, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

Minimum Qualifications

· Must have 3-5 years experience in restaurant supervision.

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

· Ability to spot and resolve problems efficiently.

· Mastery in delegating multiple tasks.

· Communication and leadership skills.

· Up to date with food and beverages trends and best practices.

· Ability to manage personnel and meet financial targets.

· Guest-oriented and service-minded

The Senior Restaurant Supervisor will be responsible in assisting the Manager in all restaurant operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all aspects in the restaurant, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

Minimum Qualifications

· Must have 3-5 years experience in restaurant supervision.

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

· Ability to spot and resolve problems efficiently.

· Mastery in delegating multiple tasks.

· Communication and leadership skills.

· Up to date with food and beverages trends and best practices.

· Ability to manage personnel and meet financial targets.

· Guest-oriented and service-minded