• Salary: $3000-$4300
• Working days: 5 days
• Location: Alexandra ( near Labrador mrt)

Responsibilities:

• Generate and follow up childcare leads
• Generate and follow up donation leads
• Build relationship with major donors

Requirement:

• Diploma or degree in business / marketing

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

About my client

We are partnering with a leading technology company specializing in cutting-edge automation solutions to identify a Senior Sales Manager for their growing Financial Services Industry (FSI) business in Southeast Asia.

This role is ideal for a results-driven sales professional with a hunter mindset and a proven ability to win new clients.

The successful candidate will drive new business development efforts, build strategic relationships, and play a pivotal role in expanding the company’s presence across the SEA region.

About the role

Reporting to the VP Of Sales, your responsibilities would includes

• Identify, target, and win new logos in the FSI sector, including banks, insurance companies, and financial institutions.
• Own the end-to-end sales process, from prospecting and lead generation to contract negotiation and deal closure.
• Develop tailored value propositions that align with the automation and digital transformation goals of potential clients.
• Build and execute sales strategies to penetrate key SEA markets and uncover new opportunities in both developed and emerging financial hubs.
• Stay ahead of industry trends, competitor activities, and market demands to refine sales strategies and identify growth opportunities.
• Build a strong sales pipeline to meet and exceed revenue goals on a quarterly and annual basis.
• Establish and nurture relationships with senior decision-makers, including C-level executives, within targeted accounts.
• Partner with internal teams, including product, pre-sales, and marketing, to ensure seamless client onboarding and delivery of solutions.
• Represent the company at relevant industry events, trade shows, and conferences to enhance visibility and build networks.

Skills and experience required

• Deep knowledge of the FSI industry, including the challenges and opportunities in automation, RPA, and digital transformation.
• Strong consultative selling skills with the ability to craft compelling value propositions.
• Excellent negotiation, communication, and presentation skills, with experience influencing senior decision-makers.
• Proven ability to independently manage the full sales cycle and close high-value deals.
• Familiarity with SEA markets, including cultural nuances and business practices.

If you are interested in the position, please click “apply” David Lerh (EA:94C3609/ R1769977).

• Handle customer sales inquiries within the designated region and collaborate closely with the operational team to ensure smooth coordination for order fulfillment.
• Manage customer orders, including generating price quotations, monitoring stock levels (current, incoming, and outgoing shipments to customers), to achieve sales targets.

Requirements:

• Diploma and above.
• At least 2 years of experience in FMCG industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

ByteDance will be prioritizing applicants who have a current right to work in Singapore, and do not require ByteDance's sponsorship of a visa.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

We are looking for Enterprise Sales professionals in CDN or Cloud to join our team to tap into potential client opportunities and growing new business. You will work collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include the full customer success lifecycle, including onboarding, support, adoption, advocacy and retention. You will possess a natural energy that drives you to deeply connect with your client base, identifying risks and growth opportunities, and working closely with the sales team and extended team to:

- Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.

- Manage the onboarding, training, support and retention for your client portfolio.

- Collaborate with the wider team to define and improve the customer lifecycle process.

- Identify and collaborate with the sales team on cross-sell and upsell opportunities.

- Provide feedback to the business and product team that helps define our product roadmap.

- Manage the customer success platforms to a high standard.

- Assist in driving a company-wide culture of customer success.

Qualifications

Minimum Qualifications

- 5 years of proven experience in Sales and Business Development in Cloud or CDN

- Ability to influence through persuasion, negotiation, and consensus building.

- An understanding of our client base and the challenges they face.

Preferred Qualifications

- Deep understanding of value drivers in recurring revenue business models.

- Analytical and process-oriented mindset

- SaaS or PaaS technology experience

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

Responsibilities

We are looking for Enterprise Sales professionals in CDN or Cloud to join our team to tap into potential client opportunities and growing new business. You will work collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include the full customer success lifecycle, including onboarding, support, adoption, advocacy and retention. You will possess a natural energy that drives you to deeply connect with your client base, identifying risks and growth opportunities, and working closely with the sales team and extended team to:

- Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.

- Manage the onboarding, training, support and retention for your client portfolio.

- Collaborate with the wider team to define and improve the customer lifecycle process.

- Identify and collaborate with the sales team on cross-sell and upsell opportunities.

- Provide feedback to the business and product team that helps define our product roadmap.

- Manage the customer success platforms to a high standard.

- Assist in driving a company-wide culture of customer success.

Qualifications

Minimum Qualifications

- At least 3 years of proven experience in Sales and Business Development in Cloud or CDN

- Ability to influence through persuasion, negotiation, and consensus building.

- An understanding of our client base and the challenges they face.

Preferred Qualifications

- Deep understanding of value drivers in recurring revenue business models.

- Analytical and process-oriented mindset

- SaaS or PaaS technology experience

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok and Helo as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content.

Why Join Us

Creation is the core of ByteDance's purpose. Our products are built to help imaginations thrive. This is doubly true of the teams that make our innovations possible.

Together, we inspire creativity and enrich life - a mission we aim towards achieving every day.

To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At ByteDance, we create together and grow together. That's how we drive impact - for ourselves, our company, and the users we serve.

Join us.

Join the Fast-Growing BytePlus Team

BytePlus is one of the newer Business Units formed to serve global enterprise customers with our leading technology solutions. As part of the BytePlus Team, you help enterprise customers build what's next for their business. Leveraging Bytedance's cutting-edge intelligent technologies, we are devoted to developing innovative products and solutions to shape the future. We empower our clients to focus on what truly matters. Centering on inspiring innovativeness and excellence, we create life-changing solutions that impact lives around the world. You can help us to achieve our mission.

We are looking for Enterprise Sales professionals in CDN or Cloud to join our team to tap into potential client opportunities and growing new business. You will work collaboratively with the sales team and wider business to drive client success, retention, and growth for a designated portfolio of clients. Your responsibilities will include the full customer success lifecycle, including onboarding, support, adoption, advocacy and retention. You will possess a natural energy that drives you to deeply connect with your client base, identifying risks and growth opportunities, and working closely with the sales team and extended team to:

- Drive the customer success outcomes of product adoption, customer satisfaction and overall account health scores.

- Manage the onboarding, training, support and retention for your client portfolio.

- Collaborate with the wider team to define and improve the customer lifecycle process.

- Identify and collaborate with the sales team on cross-sell and upsell opportunities.

- Provide feedback to the business and product team that helps define our product roadmap.

- Manage the customer success platforms to a high standard.

- Assist in driving a company-wide culture of customer success.

Qualifications

Minimum Qualifications

- 3 years of proven experience in Sales and Business Development in Cloud or CDN

- Ability to influence through persuasion, negotiation, and consensus building.

- An understanding of our client base and the challenges they face.

Preferred Qualifications

- Deep understanding of value drivers in recurring revenue business models.

- Analytical and process-oriented mindset

- SaaS or PaaS technology experience

ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Our client is specialized in the production and distribution of disposable medical devices.

• Develop and implement sales strategy to achieve the company's goals and objectives in the Cardiology and Radiology product lines both in Singapore and Malaysia.
• Create and execute business plans and key account plans to meet sales targets.
• Identify key decision makers and influencers and leverage relationships to support the introduction of the assigned products.
• Manage new product launches in Singapore and Malaysia.
• Gain insights into competitor actions and devise strategies to proactively address them.

Requirements:

• Degree in Science or equivalent
• At least 5 years of medical device sales experience in Cardiology and Radiology Products.
• Strong connection with key leaders in both Singapore and Malaysia.
• Able to build and maintain effective business relationship.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• 5.25 Days
• Working location: Hillview
• Salary: $2,800 - $3,000 + Commission + Bonus

Responsibilities

• Understand the market and find new avenues to generate business to hit department targets
• Find new avenues of growth through long-term service contracts to augment ad-hoc business.
• Assist in preparing proposals and quotations for incoming enquiries
• Prepare information and assist the Manager with tender submissions
• Provide input and assist with new digital and traditional marketing campaigns
• Follow up on submitted proposals and work closely with the Manager to foster strong relationships with customers
• Create and track submitted proposals and report status to the Manager
• Develop an appropriate network of industry contacts and reach out with direct marketing tools
• Liaise with manufacturers of products to study problems, troubleshoot technical questions and relay information back to Manager
• Represent at trade exhibitions and events as required
• Accompany the Manager for client meetings as needed.

Requirements

• Proficiency in Microsoft Office
• Relevant work experience

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Mission:

• Assist Sales Managers/Inside’s Sales team:

- Printing of invoices to be sent to customers

- Following up on simple billing issues

- Submission for vessel layup or simple change requests

- Submission for vessel termination (To check on the contact period)

• Perform bulk requests when required
• Guide customers on form filling as required
• Update Sharepoint data for the SalesTeam documents
• Any other ad hoc admin request

Main tasks:

• The tasks have to be executed based on a set of importance and priorities:
• Take responsibility for all tasks assigned
• Follow up and take ownership of internal & external requests, liaise with Inside Sales, Sales Managers, and other departments when required
• Assist customers with contracts & sales order forms.
• Ensure Marlink tools are available for customers and update them on recent enhancements.

Qualifications & Professional Skills:

• Experience in either the IT/Telecommunications/Satellite/Maritime Industry is an asset but not mandatory.
• Work experience in an international group.
• Exceptional customer service skills.
• Excellent communication & listening skills.
• Ability to build a relationship of trust with key clients.
• Being fluent in English is a must, and other languages an asset.

Attitude & Interpersonal skills:

• Positive mindset.
• Demonstrate a strong sense of self-motivation.
• Confident individual who can effectively communicate and present ideas.
• Willingness to actively listen to your internal and external customer's needs and problem.
• Collaborates effectively with colleagues, fostering a positive and supportive team environment.

The Judiciary - comprising the Supreme Court, State Courts and Family Justice Courts - is one of the three constitutional pillars of government in Singapore. Known collectively as SG Courts, we are integrated and coordinated to serve as one judiciary. As an organ of state, the Judiciary’s function is to independently administer justice. Headed by the Chief Justice, we are a forward-looking, innovative and trusted judiciary. Built on judicial professionalism and transparency, we maintain the highest standards of integrity in safeguarding our community. We pledge to ensure equal and continuous access to justice, and we are committed to deliver justice that is fair and impartial.

A career in SG Courts will enable you to help us achieve the Judiciary’s vision of inspiring public trust and confidence in providing an effective and accessible justice system in an outward-facing, court user-centric Judiciary.

We welcome you to join our team as:

ASSISTANT DIRECTOR / SENIOR ASSISTANT DIRECTOR, STRATEGIC PLANNING

STRATEGIC PLANNING AND RESEARCH DIVISION

FAMILY JUSTICE COURTS

What you will do

• Forecast political and socio-economic trends, their impact on the Family Justice Courts and develop possible solutions;
• Identify trends and best practices which can be adopted at the Family Justice Courts;
• Develop, evaluate, review, and refine key programmes as identified by senior management and work with Family Justice Courts divisions to strengthen the Court’s business processes and systems;
• Work with our strategic domestic partners to align our strategic plans and objectives for the family justice eco-system and to deliver holistic solutions cutting across agencies for our court users;
• Work with other divisions on key strategic projects;
• Organise senior leadership retreats to discuss/brainstorm new ideas and medium term initiatives;
• Staff senior management for meetings with key agencies and partners; and
• Support the division in any other strategic and operational projects.

What we are looking for

• Possess sharp analytical skills with a bent for strategic and innovative thinking
• A degree in law would be an advantage, although not a prerequisite
• At least 3 years of relevant experience in either strategic planning, policy operations, policy development and formulation work would be preferred
• Ability to develop and execute ideas and initiatives where there may be no precedent
• · Ability to turn ideas into solutions through coding and AI techniques would be an advantage
• · Self-motivated, meticulous, with a drive for excellence
• · Work well in a team
• · Excellent presentation skills and the ability to write well
• · Good interpersonal skills
• · Ability to work with tight deadlines

Note:

The successful candidate will be appointed on a one-year probationary contract in the first instance.

Only short-listed candidates will be notified. Thank you for your interest in this position and in the Judiciary.

Assistant Marketing Manager (Residential)

Our client is a leading Singapore-based property company with a strong presence in real estate development, investment, and hospitality management. As part of the marketing team, you will play a key role in the entire lifecycle of property launches, from pre-launch preparations to the final handover of completed projects

Key Responsibilities:

• Coordinate property launches, handovers, and related activities.
• Liaise with legal teams and authorities to ensure accurate sales documentation and approvals.
• Conduct market research and comparative analyses to support marketing strategies.
• Manage customer, buyer, and agent inquiries professionally and efficiently.
• Organize and oversee showflat operations, logistics, and marketing events.

Requirements:

• Minimum Diploma in Real Estate, Business, or related field with 5 years of relevant experience.
• Proficient in Microsoft Excel and PowerPoint, with stro.ng analytical skills.
• Excellent organizational and communication skills, with attention to detail.
• Resourceful, diligent, and capable of managing multiple tasks effectively.

Please contact Ted Tan or email your cv directly in word format to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted.

We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1987706

Job Summary:

As an Assistant Wealth Management professional at Abacus Asia Wealth Management, you will be crucial in supporting our Representatives/Portfolio Managers in delivering exceptional service to our clients. You will assist in various aspects of wealth management, from client relationship management to portfolio administration. This position offers an excellent opportunity to gain valuable experience in the wealth management industry while working within a dynamic and client-focused team.

Responsibilities:

• Assist in company operations and administration across all asset classes in investment portfolios.
• Maintain records of trade executions and portfolio performance assessments.
• Assist Representatives/Portfolio Managers in due diligence on investment opportunities, assessing market trends for investment decisions.
• Assist Representatives/Portfolio Managers in all phases of client relationship building, account maintenance, responding and reporting to clients’ inquiries promptly and professionally, and providing financial solutions to clients to ensure ongoing client satisfaction.
• Maintain accurate client records, documentation, and reports under industry regulations.
• Other Ad-hoc support for Family Offices, Variable Capital Companies, etc.

Requirements:

• Candidate must possess at least a Diploma/Professional Degree/ Bachelor's Degree, preferably in Finance, Business, Economics, and Accounting or a related field.
• Must have at least two years of working experience; experience in Banking/Financial Services (e.g., asset management, family office, variable capital company) will be an additional advantage.
• Detail-oriented with high accuracy, ability to work in a team-oriented environment, and a high degree of self-reliance and self-motivation when working independently.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Required language(s): English, Mandarin (to handle queries and feedback from Mandarin-speaking counterparts regarding asset management matters).

Job Summary:

The Assistant HR Manager (SG) supports the HR operations for Singapore to fulfil HR functions and support our internal stakeholders.

Job Responsibilities:

• Perform full HR spectrum in Singapore, including recruitment/internship, onboarding and offboarding, L&D, payroll, employee relations, performance management in compliance with SG labour laws and other relevant laws.
• Assist Group HR Manager in HR policy development and ensure compliance in HR policies and practices in Singapore office.
• Work with MY Assistant HR Manager to fulfil all candidate sourcing and onboarding requests for SG and MY executives and workers.
• Work with SG HR & Admin Team to implement the new HRIS for Group HR (SG and MY).
• Support internal audits and regulatory compliance tasks.
• Promote a unified company culture that aligns with the group’s values and mission, working closely to ensure consistency in employee engagement and workplace culture.
• Take on any other new assignments from Senior Management and Group HR Manager.

Job Requirements:

• Must possess at least Bachelor Degree in Human Resource Management, Organisational Psychology or equivalent.
• Minimum 10 years of prior HR experience in SG, with strong knowledge of Singapore Labour Laws and Regulations. Strong experience in Talent Acquisition and Talent Development preferred.
• Self-driven and hands-on person. Collaborative in nature and strong team player.
• Able to handle confidential information with high integrity and discretion.
• Energetic and willing to implement change. Able to work in fast-paced environment.
• Willing and able to go to project sites and engage with front-line staff, other than executive staff.
• Very detailed oriented and strong at producing high quality/accurate work.
• Strong with numbers and critical thinking. Able to complete HR initiatives with high cost-benefit outcomes.
• Diplomatic and excellent interpersonal and communication skills in dealing with all levels of staff.
• Knowledge and prior experience with Malaysian Labour Laws are also useful.
• Highly proficient in M365, SharePoint and HRIS.
• Willing to work beyond normal working hours and weekends, should there be work exigencies.

Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click to apply. joey.teo(a)bayesrecruitment.com

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

Our website comprehensively shares our Privacy and Data Protection Policy, standards & compliance, and legal responsibilities. All personal data supplied will be treated in confidence, and as permissible by law. By submitting your resume for an application, you also consent that you may be contacted for future, or potential opportunities that may complement your expertise as applicable. You can opt out at any time by contacting our Data Protection Officer.

• To support the sales team in all admin duties.
• And other ad hoc duties assigned.

Requirements:

• GCE O Level and above
• At least 1 year of admin experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

about the company

SGX listed, strong branding in the market with a strong client base. They are currently looking for an FP&A Manager to help with the needs of the business.

about the role

We are looking for a skilled and dynamic professional to join our team. The successful candidate will support and liaise with our operations, maintenance, and commercial functions. Key responsibilities include conducting monthly and ad-hoc management reporting, analyzing operational and commercial drivers that impact financial results, and managing the annual budget and monthly financial forecasts from planning to execution. You will also track financial performance against actuals, budgets, historical data, and forecasts, and handle various ad-hoc financial data requests. Additionally, you will contribute to digital systems implementation by defining requirements and developing content. This role is an individual contributor role, there will be no direct reports under you.

skills and experience required

You should possess a finance, econs, mathematics or accounting degree. They are looking for experienced Analysts from a pure commercial background. Big 4 Audit background is not necessary. You must like mining data, this role will have minimal business partnering involved. They have implemented a new reporting system and has already gone live but you will be invovled in improving the system/work flow. Title will commensurate with years of experience. You should be one to thrive in a fast paced environment and has good Excel skills. This company pays AWS and high variable bonus. 100% wio and is at CBD.

To apply online please use the 'apply' function (EA R22111662).

Reporting to the Head of Leasing, you will be responsible for all retail leasing functions of various shopping malls.

Job Responsibilities:

• Support the Head of Leasing in planning and implementing leasing strategy and tenant mix
• Formulate and implement retail concepts and target prospective tenants with creative retail concepts
• Prospecting/leasing of spaces and conduct viewing of available spaces
• Monitor all current and future vacancies to ensure full occupancy of the mall
• Prepare annual rental budget and projection and monthly reporting
• Negotiate new and renewal of leases with tenants
• Account management of tenants and tenancy liaison, handling tenancy-related issues and maintain good landlord-tenant relationships
• Work with relevant departments to meet tenant’s needs and drive traffic into the malls

Job Requirements:

• Degree in Real Estate Management, Business Administration, Marketing or equivalent
• Minimally 5 years of retail and commercial leasing experience
• Proven track record in retail leasing with good network of tenants and contacts
• Good understanding of the retail industry and trend
• Excellent interpersonal and communication skills
• Possess positive disposition, resourceful and a team player
• Ability to multi-task, an eye for details and work within timeline
• Those who are registered as Salesperson with CEA will have an advantage

This role is responsible for supporting the department in driving change management, re-engineering of business process & enhancements of systems to achieve operational efficiencies and service excellence. Support the activities that drive continuous improvement of efficiency and effectiveness of people, process and systems through Human Centred Design.

Responsible for the overall coordination, implementation, execution, control and completion of key processes and value streams and ensuring consistency with company strategy, goals and compliance with regulatory requirements.

Responsibilities

• Support key deliverables in projects, system enhancements and processes that are compliance with regulatory and risk management controls, corporate policies, procedures and guidelines.
• Collaborating with key stakeholders on deliverables outputs, timelines and requirement criteria, establishing structure, developing and maintaining plans, identifying/managing risks and monitoring/reporting progress.
• Identify and evaluate system gaps and recommend solutions for system enhancement to achieve defined levels of improvement in efficiency and productivity.
• Map and design customer journey (from e-submission to issuance) across different business processes, platforms and back-end systems.
• Co-ordinate and gather requirements from different teams to ensure accurate and complete information for the users.
• Works closely with business analysts, developers, business users and team members to understand business requirements.
• Create user flows, process flows and maps to communicate the customer journey and system integration points.
• Support process/transactions changes with compliance and adherence to regulations.
• Assess the impact and changes to business rules and system.
• Contribute to product development, define system and process requirements to support the new products. Perform impact analysis on existing current process/system, sign off business requirement document and test plans.
• Establish User Acceptance Testing (UAT) test scenarios and execute UAT plans in accordance with the agreed timeline and specifications. Ensure quality of UAT for successful implementation to production.
• Prepare documentation and update operations guide.
• Periodic fact checks post implementation to ensure outcomes and changes are per expected outcomes.
• Actively support Client Management and multiple distribution channels by providing necessary training and information on business rules and processes to staff and external parties.
• Support operational activities by assisting users in resolution of production errors and liaising with IT & BA on proposed solutions.
• Provide support on external and internal audits and to ensure that operations team abide by the procedures set, acceptance of risk is within the acceptance criteria, identify any gaps for further enhancements and improvements.
• Continuous improvement and customer centricity; identify areas of opportunity through analysis and develop recommendations for improvement.
• Ability to translate issues and problems into effective business solutions.
• Adopt agile methodology in the implementation of deliverables.

Preferred Qualifications:

• Min Degree qualifications
• Min 4 years of working experience in Life Insurance Operations / SME / System / Business Analysis work
• Good organization and multi-tasking skills
• Good problem solving and decision making skills
• Good process design and improvement skills.
• Strong people and interpersonal communication skills
• Client centricity skills
• Good understanding of the principles of insurance products (life, disability, health, medical, universal life, investment-linked, accidental products)
• Good understanding of the regulatory aspects of life, health and investment linked insurance industry (MAS, LIA, CPF Board, MOH, MOM)

When you join our team:

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Looking for your first official full-time job or doing a career switch? Look no further