You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

Principal Accountabilities:

• Develop winning strategy by prospecting specific industries with high spending potential
• Build and manage a strong sales pipeline as well as accurate projection of sales performance through Salesforce.com
• Build and leverage relationships with clients and key business partners to generate leads and client referrals
• Manage the end-to-end sales process including financial and risk assessment, compliance and legal related issues, and agreement execution to ensure the potential charge volume of an account is optimized.
• Partner with key internal stakeholders such as Risk, Pricing and Product to overcome barriers while also ensuring best-in-class customer experience

Minimum Qualifications

• Minimum of 6 years of commercial selling experience
• Strong communication, negotiating, and influencing skills
• Demonstrated experience in success prospecting and cold calling commercial prospects with consultative and solution-driven skills
• Demonstrate characteristics of a forward thinker and self-starter who thrives on new challenges and adapts quickly to learning new knowledge
• Ability to build relationships with client decision makers and key internal stakeholders
• Experienced in developing and executing a sales strategy in line with business objectives to meet or exceed sales & charge volume growth targets
• Fluent spoken and written English

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Admin cum Accounts Assistant

Salary range: Up to $2800

Working days: Monday to Friday

Working hours: 9am - 6pm

Working Location: Mandai Estate - Kranji / Yew Tee

Job Description

• Manage and organize the office's filing systems, both electronic and physical.
• Handle daily administrative tasks including answering calls, and managing email correspondence.
• Liaise with customers and suppliers
• Prepare invoices, Sales Order & Purchase Order
• Data entry and verify delivery related documents
• Follow up with outstanding payment
• Other adhoc duties as assigned
• Provide support for HR matters and other Administrative Works Task

Requirement

• Willing to work at Mandai Estate area

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

• Working days: 5 days
• Working hours: 44hours/week (4 days 9 hours; 1 day 8 hours)
• Location: Changi Jewel & MBS
• Full Time Salary: Basic $1900 - $2300 + Commission (Average $400 to $500)
  *commission will be higher on peak season (nov - feb)

Responsibilities:

• Interact with customers to sell products and provide customer service
• Generate new businesses (Walk Ins or / and Phone enquiries)
• To contact customers and perform after sales services
• Attain and maintain required service standards
• Respond to service challenges, e.g. handling customer queries and / or complaints
• Provide supporting activities; i.e. invoicing, packing
• Maintain housekeeeping standards at the Boutique

Requirement:

• Relevant experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

The German European School Singapore (GESS) is looking for expressions of interest for

Preschool Teaching Assistant and can accommodate an immediate start.

Responsabilities

• To embrace in all aspects of school life
• To be enthusiastic and passionate when working with children
• To work in collaboration with the class teacher, parents and children, ensuring a safe and welcoming environment for children
• To develop respectful relationships with children, parents and teachers
• To be responsible and accountable for the supervision of children at all times
• Planning and preparing classroom activities, portfolios and school events with classroom teacher
• Cohesive nature to work with parents and other members of the school community
• Assist in the routine care of children
• Communicate with parents, teachers and school community
• Support a culture of reflective practice and continuous improvement
• Demonstrate the highest levels of honesty, integrity and professionalism
• Attend staff meetings, collaborative planning meetings and other school event, when required, i.e. professional development

Requirements:

• Preferably Diploma in Early Childhood Education
• Experience working with children age of 2 - 6 years
• Must be proficient in English - spoken & written language - as the class will be conducted in English
• Have an engaging and attentive disposition with a passion and talent to work with young children
• Must have experience in teaching hands-on and inquiry lead approaches as well as in a play-based curriculum
• The ability to approach people in a friendly and welcoming manner
• Must demonstrate strong work ethics & possess a positive working attitude and be a great team player

GESS offers an energetic and exciting working environment within a diverse and cooperative team, along with competitive salary and benefits.

Laboratory Assistant ( Senior / Junior )

Working Days & Hours: 5 Day | 8am-4.30pm

Working Location: Jurong Island (Transport provided at Jurong East)

Salary Range: $2500-$3200 + Site Allowance

• The Laboratory Assistant is responsible for conducting of laboratory tests and samples and quality inspections assigned to them by the Supervisor.
  They are expected to be knowledgeable on all equipment operating procedures as well as all quality control procedures and competent on the use of laboratory equipment.

Job Responsibilities:

• Raw material process and finished product quality control analysis
• Advance maintenance, calibration and troubleshooting of assigned laboratory equipment
• Maintenance of chemicals and consumables inventory, preparation and standardization of chemical reagents and waste management.
• Maintenance of quality records and development of quality procedures
• Training of junior laboratory or chemical technicians
• Calibration of equipment
• Conduct and contribute to risk assessment, Quality Procedures and Decision making on quality & maintenance
• Procurement of materials and budget controls
• Implementing QA & Safety Activities

Job Requirement:

• Relevant Experience in conducting Manual Wet Chemistry or Manual Lab Testing

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Job Responsibilities:

• Implementing the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guiding primary school children (primary 1 to 6) to ensure completion of daily homework
• Keeping accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Prepare and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conducting MindChamps unique enrichment programmes.
• Being an inspiring role model with a creative spirit and a champion (positive) mindset.
• Use positive discipline techniques at all times.
• Ensure safety and timely transfer of students from school to student centre
• Ensure safety of children within the premises
• Any other ad-hoc duties as delegated by Centre Director/ Manager

Job Requirements:

• Diploma in any discipline
• Experience in teaching primary school students will be an advantage
• Able to guide in doing primary school subjects
• Possess good communication and classroom management skills.
• Enthusiastic & energetic and has a positive mindset to learn and grow together with the company.
• Creative and loving energy with a positive disposition
• Excellent communication and classroom management skills
• Undergraduates are welcome
• Bilingual English & Mandarin to liaise with mandarin Parents

Working Hours: 8.30am - 6pm Mon - Fri

Working Location: Bukit Batok Care Home

This role will be responsible to perform daily housekeeping functions and maintain high standard of hygiene and cleanliness within the kitchen of the Nursing Home.

You will support the Operations Support Assistant and Ops Support Executive (OSE) to work with outsourced vendors to ensure the safe and proper management, kitchen cleanliness, handling, plating and delivery of food to residents

The detailed duties are as follows:

• Assist in the maintenance of food hygiene (taking delivery of food, storage of food, food temperature maintenance, food preparation)
• Upkeep environmental cleanliness (washing of dishes and cutlery), includes daily cleaning and weekly deep cleaning
• Ensure proper handling of chemicals
• Report any maintenance deficiencies detected within the kitchen to the Operations Support Assistant and/or Ops Support Exec.
• Ensure kitchen supplies are adequate to meet the daily needs of the nursing home
• Keep work areas free of hazardous conditions. Ensure that kitchen tools / equipment are cleansed and properly stored after usage.
• Work with vendors to receive food
• Work with the Centre Manager to audit the kitchen facilities
• Conduct plating activities if required

Requirements:

• Basic English Language Proficiency to communicate with colleagues from diverse backgrounds.
• Service oriented and customer focused
• Related experience in hospitality or food & beverage industry will be preferred.
• Able to work on rotating shifts

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Most of the world now live in cities. Liveable, sustainable and resilient cities are needed to face the looming challenges of climate change, the next pandemics, ageing populations and technological, social and economic disruptions such as what we are currently experiencing.

NUS Cities is a multi-disciplinary, open and inclusive collaborating platform comprising the following three pillars: education, research and advisory; drawing on the varied talent and expertise of the university in its colleges, faculties and departments and centres of excellence.

Education: Educate the next generation of students as well as current practitioners to take an urban systems approach to plan, govern, build and manage cities, using a strong case-based approach taught by both practitioners and academics.

Research: Taking a systems approach tacking some of our biggest urban challenges, and in the process, gradually developing a Science of Cities.

Advisory: Provide strategic advisory services to organisations and cities. NUS Cities will also partner other universities and research institutions locally and internationally, as well as with industry partners worldwide.

We are building up our pipeline of talent and looking for highly motivated individuals who have a curiosity and passion about cities to be engaged in all three pillars. The successful candidates can look forward to an exciting journey with us as we build and grow NUS Cities, embarking on all aspects of NUS Cities’ ground-breaking work.

The full-time appointment for this Teaching Assistant position (Business Title: Associate, NUS Cities) is for a contract period of 1.5 to 2 years with the possibility of renewal.

Responsibilities:

1. Assist in the conduct of online and in-person tutorials with the Studio Leaders/Practitioners for undergraduate core and minor modules.
2. Provide support to students via email during office hours.
3. Provide administrative support and assist in the day-to-day running of the module(s).
4. Prepare undergraduate/minor educational resources and course materials.
5. Evaluate module assessment components.
6. Assist in the research activity, e.g. conducting basic data analysis and performing field measurements and surveys.
7. Any other tasks assigned, e.g. in areas of research, events, outreach and advisory services.

Qualifications

• A Good Bachelor’s degree or recent Masters’ degree in a relevant discipline. Candidates interested in/are pursuing Master's or PhD degree in Cities or related course are strongly encouraged to apply. Highly qualified candidates will be offered sponsorship opportunities.
• Excellent verbal, reading, and written skills and the ability to explain difficult concepts across clearly.
• Be able to work well independently and with a multi-disciplinary team with diverse interests.
• Strong interest in urban sciences/cities-related disciplines, as well as teaching and learning methods.
• Strong ability to engage and facilitate discussions with undergraduate students.
• Prior teaching/facilitation experience with good student feedback will be advantageous

Salary: ($) 3,500 – 4,000

Working Days: Monday - Friday

Working Hours: 9am – 6:30pm

Location: Bugis/Bras Basah

Contract Period: 1 year (likely Feb 2025 onwards)

Job Responsibilities:

1. Programme Coordination: Coordinate events and engagements that facilitate meaningful interactions and dialogue between volunteers and senior participants.

2. Partnership Management: Cultivate and maintain strong relationships with community partners, local organisations, schools, and other stakeholders, recognising them as key collaborators in the development and execution of the FM’s community programmes.

3. Operations Management: Work with appointed Event Management Company to manage the complex scheduling requirements for the programme – ensuring the successful assignment of suitable volunteers to event timeslots. To also manage all logistical matters to

ensure programme effectiveness.

4. Evaluation and Reporting: Monitor the effectiveness of the programme, gather feedback from stakeholders, and prepare reports to assess the impact and success of the initiative. When required, to be on-site at the programme venue to evaluate performance of

facilitators and volunteers, and implement suitable interventions should programme quality fall short.

5. Budget Management: Monitor and track budget utilisation of assigned programmes and prepare reports for proper accountability of funds and resources.

Job Requirements:

• A recognised diploma or degree in a relevant field.

• Preferably possess at least 1 year of experience in community programming, event management, or cultural outreach, preferably in a museum, garden or exhibition setting, with a demonstrated focus on interactions that cater to a diverse range of audience profile

• An interest in local history, particularly that of the pre- and post- Independence decades and/or experience with culture/heritage/arts sector-related work is preferred, though not mandatory

• Good command of the English language (written and verbal) – candidates who are proficient in a Mother Tongue language will be considered favourably

• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with diverse community groups and key stakeholders.

• Proficiency in project management and the ability to work effectively in a team environment.

• Some weekend and after-work hours engagements might be required – candidates should be prepared to exercise some flexibility in his/her work schedule

If interested, Whatsapp Ke Xin at 9116 8457 ( https://wa.me/91168457 ) directly.

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By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg EAP No. R22108443, Lim Ke Xin Michelle

Traineeship Description:

-This position reports to the Admin Manager.

-Opportunities for career progression to Admin Executive

Responsibilities:

1. Assist with general office administration & any other duties as assigned by the manager

or director

2. Assist Financial Services Consultants (FSCs) in handling customer requests

3. Liaise with different departments to help FSCs enquire on pending underwriting or

claims processes, existing customers enquiries.
4. Assist FSCs in generating policy summary reports for clients & follow up pending

requirements

5. Provide direct admin support to FSCs such as answering phone calls, scheduling

appointments, directing customers enquries to the appropriate department.

6. Creating powerpoint for meetings, training or webinars

Competencies to learn:

1. You will be proficient in using online platforms to assist FSCs in their client’s requests

2. You will learn how to engage with clients & FSCs professionally

3. Be proficient in designing creative powerpoints for trainings or webinars

4. Elevate skills in telephone techniques & handling objections

Duration of Traineeship / Attachment Offered:

· 6 months

Approved Training Allowance:

· Fresh Graduates $1,800

· Non-Mature Mid-Career Individuals - $1,800

· Mature Mid-Career Individuals - $2,200

Requirements:

This position is open for both recent graduates and mid-career individuals

(mature and non mature).

Graduates interested in this position should possess ITE certification and above.

Mid career individuals from any qualifications level can apply.

· Singaporean / PR

· Proficient in MS Word, Excel & Powerpoint

· Able to multi-task efficiently

· Meticulous and detailed

· Positive Attitude

· Good interpersonal skills

· Able to work together as a team, and independently with minimal or no supervision

We are seeking a meticulous and well-organized Logistics and Warehouse Assistant to join our team. The ideal candidate will assist in managing all aspects of logistics and warehouse operations, ensuring the efficient flow of goods.

Job Responsibility:

• Stock Management: Handle the receiving, storing, and issuing of stocks within the warehouse, maintaining meticulous records of stock quantities and location to ensure 100% accuracy.
• Inventory Control: Conduct regular inventory counts and effectively reconcile any discrepancies that may arise.
• Order Fulfilment: Assist in picking, packing, and delivering orders as required, ensuring prompt and accurate fulfilment.
• Equipment Maintenance: Maintain all material handling equipment in optimal working condition to facilitate seamless warehouse operations.
• Operational Support: Contribute to the day-to-day functioning of the warehouse, including maintaining cleanliness and organization to uphold a safe and efficient working environment.
• Safety Compliance: Adhere to all safety and security protocols within the warehouse, ensuring a safe working environment for all employees.
• Collaboration: Work closely with the other departments, particularly finance department, to ensure cohesive and streamlined operations.

Job Requirements:

• Minimum GCE ‘N’ level qualification or equivalent.
• Willingness to work beyond standard office hours, including rotating shifts, in a fast-paced, non-air-conditioned warehouse environment.
• Must hold a valid class 3 license or above.
• Previous experience in a warehouse or logistics setting is advantageous.
• Willingness to work as part of a team.
• Basic PC knowledge (e.g. Microsoft Office) and the ability to communicate with email.
• Experience with the Microsoft Navision system is a bonus.
• Proficiency in Mandarin would be beneficial for liaising with associates.

Join the Price Kaki team in helping Singapore consumers to look for the best and most valued products in the market.

Responsibility:

• Assist in the daily management and optimization of the mobile app.
• Provide administrative support to the product operations team, include data entry, reporting and task management.
• Contribute to planning and executing user engagement activities, such as roadshows, workshops and community events.
• Gather and analyse user feedback to identify areas for improvement and enhancement.
• Actively participate in offline outreach initiatives, such as community events and volunteer programs.
• Comfortable to meet and communicate with volunteers
• Assist in coordinating and executing online and offline contests and events.

Requirement:

• Minimum NITEC, specialising in Business, Services and Hospitality.
  Fresh graduates are encouraged to apply.
• Candidates with at least 1 year of relevant experience in software or service industry will be advantageous.
• Able to work independently.
• Good communication and interpersonal skills.
  

RESPONSIBILITIES

• Responsible for budgeting, financial planning including cash flow management and analysis of the financial performance of a group of companies
• Prepare and ensure timely and accurate monthly consolidated financial statements and accounts schedules
• Support Investment and Asset Managers in timely reporting to Management and Investors
• Liaise with external and internal auditors, tax agents and lawyers to support audit, tax and other statutory requirements
• Establish collaborative business partnering relationship and lead the team in improving existing policies and processes and transform it through the active adoption of digital tools for better efficiency and costs savings
• Any other duties assigned

REQUIREMENT

• Degree in Accountancy or equivalent professional qualifications
• At least 4 years of experience in handling full set of accounts
• Relevant experiences from the Real Estate and/or Healthcare industry will be preferred
• Experience in handling real estate and property leasing accounts are preferred
• Proficient in MS Office – Word, Excel and Powerpoint
• Ability to multi-task and manage several companies in a fast-paced environment
• Self-motivated, committed and takes initiative on the job
• Strong team player with good communication and interpersonal skills.
• Excellent team player with commitment and drive to succeed in an enterprising and dynamic corporate environment

We are seeking a detail-oriented and proactive Finance Assistant Manager to support the Finance Manager in managing and overseeing day-to-day finance and accounting operations. The ideal candidate will have strong communication skills, an advantage in liaising with stakeholders effectively, and the ability to handle multiple tasks with precision.

Job responsibitlies

• Financial Reporting & Compliance: Prepare financial statements, reports, and regulatory filings in compliance with standards and local regulations.
• Budgeting & Forecasting: Assist in drafting and monitoring budgets, forecasting cash flows, and managing funding needs.
• Taxation & Audit: Ensure timely tax filings (e.g., GST) and coordinate with auditors for successful audits.
• Accounts Management: Oversee billing, collections, accounts payable, and maintain accurate aging reports.
• Team Collaboration: Mentor junior staff and coordinate with departments for efficient financial operations.
• Perform hands-on management of daily finance and accounting activities (AR/AP, P&L, balance sheets, GST submissions).

Support the Finance Manager in:

• Preparing and reporting quarterly consolidated financial statements.
• Reviewing financial statements of group companies.
• Preparing for financial closings and audits.
• Developing and reviewing annual budgets.
• Managing cash flows for group companies.
• Review and approve daily payment transactions.
• Perform additional tasks as assigned by the Finance Manager or Management.

Job requirements

• 4–6 years of relevant experience in finance or accounting roles.
• Excellent communication and interpersonal skills, with the ability to liaise effectively with stakeholders.
• Strong analytical and problem-solving skills, with attention to detail.
• Proficiency in financial reporting and budgeting.
• Ability to manage time effectively and handle multiple tasks in a fast-paced environment.
• Organizational skills and the ability to manage multiple priorities.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

Most of the world now live in cities. Liveable, sustainable and resilient cities are needed to face the looming challenges of climate change, the next pandemics, ageing populations and technological, social and economic disruptions such as what we are currently experiencing.

NUS Cities is a multi-disciplinary, open and inclusive collaborating platform comprising the following three pillars: education, research and advisory; drawing on the varied talent and expertise of the university in its colleges, faculties and departments and centres of excellence.

Education: Educate the next generation of students as well as current practitioners to take an urban systems approach to plan, govern, build and manage cities, using a strong case-based approach taught by both practitioners and academics.

Research: Taking a systems approach tacking some of our biggest urban challenges, and in the process, gradually developing a Science of Cities.

Advisory: Provide strategic advisory services to organisations and cities. NUS Cities will also partner other universities and research institutions locally and internationally, as well as with industry partners worldwide.

We are building up our pipeline of talent and looking for highly motivated individuals who have a curiosity and passion about cities to be engaged in all three pillars. The successful candidates can look forward to an exciting journey with us as we build and grow NUS Cities, embarking on all aspects of NUS Cities’ ground-breaking work.

The full-time appointment for this Teaching Assistant position (Business Title: Associate, NUS Cities) is for a contract period of 1.5 to 2 years with the possibility of renewal.

Responsibilities:

1. Assist in the conduct of online and in-person tutorials with the Studio Leaders/Practitioners for undergraduate core and minor modules.
2. Provide support to students via email during office hours.
3. Provide administrative support and assist in the day-to-day running of the module(s).
4. Prepare undergraduate/minor educational resources and course materials.
5. Evaluate module assessment components.
6. Assist in the research activity, e.g. conducting basic data analysis and performing field measurements and surveys.
7. Any other tasks assigned, e.g. in areas of research, events, outreach and advisory services.

Qualifications

• A Good Bachelor’s degree or recent Masters’ degree in a relevant discipline. Candidates interested in/are pursuing Master's or PhD degree in Cities or related course are strongly encouraged to apply. Highly qualified candidates will be offered sponsorship opportunities.
• Excellent verbal, reading, and written skills and the ability to explain difficult concepts across clearly.
• Be able to work well independently and with a multi-disciplinary team with diverse interests.
• Strong interest in urban sciences/cities-related disciplines, as well as teaching and learning methods.
• Strong ability to engage and facilitate discussions with undergraduate students.
• Prior teaching/facilitation experience with good student feedback will be advantageous

Company Description:

prettyFIT is a well-known Singaporean ladies footwear brand with a strong reputation for creating stylish and comfortable shoes for women.

Job Summary:

The Warehouse Assistant plays a crucial role in ensuring the smooth and efficient operation of the warehouse. This position involves various tasks related to receiving, storing and distributing goods within the warehouse. The Warehouse Assistant works closely with the Warehouse Supervisor and the merchandising team to maintain inventory accuracy, fulfil orders and uphold safety standards.

Key Responsibilities:

1. Order Fulfilment

· Pick and pack orders accurately and efficiently according to pick lists.

· Scan and upload outgoing inventory before delivery.

2. Inventory Management

· Conduct regular inventory counts to maintain accurate stock levels.

· Monitor inventory levels and report discrepancies or shortages to supervisors.

· Assist in maintaining inventory records using warehouse management system.

3. General Warehouse Duties

· Maintain cleanliness and organisation of the warehouse facility.

· Operate material handling equipment such as pallet jacks.

· Follow safety procedures and protocols to ensure a secure working environment for all staff.

4. Working Hour

Every Mon. Wed. and Fri. 8.30am to 5.30pm(Except PH)

Qualifications:

1. Experience in a warehouse or logistics environment is preferred.

2. Strong attention to detail and accuracy in handling inventory.

3. Physical stamina and ability to lift heavy objects and perform tasks requiring repetitive motions.

4. A good team player.

5. Willingness to always adhere to safety protocols and procedures.

To apply, please submit your resume, expected renumeration to [email protected]

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

• Working Days: Monday – Friday
• Working Hours: 08:00am - 05 :00pm
• Location: Taman Jurong
• Salary: $2,700 - $3,000 + $90 Transport Allowance

Responsibilities

• Brand promo activities/packaging artworks editing, managing advertising and promotion
• Support as in house designer for urgent packaging editing/new POSMs creation etc
• Website maintenance/editing (ensuring website information is up to date)
• To support in development and planning of new products with the mission of taking a product from concept to commercialisation
• To support ad hoc marketing activities whenever possible.

Requirements

• Relevant Experience in the same capacity
• Knowledge on using illustrator/photoshops for design of artworks/POSMs/editing package
• Social media knowledge/experience will be added advantage

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580