Assistant Service Manager
11 months ago
Job Description
Report to the managers
Ensure the smooth running operation of the restaurant
Greeting, seating, and escorting guests to their t..
Job Description
- Report to the managers
- Ensure the smooth running operation of the restaurant
- Greeting, seating, and escorting guests to their tables
- Building and maintaining relationships with guests
- Up-selling products based on your extensive product knowledge
- Assuring outlet setup is complete and walkthrough is done before the shift
- Maintaining guest satisfaction levels by being proactive in service/bar operations
- Staying attentive to the needs of the guests in the dining area
- Serving food & beverages to guests
- Maintain cleanliness and tidiness in work areas
- Process customer orders via Point-of-Sale (POS) system
- Assist shift manager in planning and organizing special events
- Escalate customers' feedback to the manager on duty
- Follow proper hygiene practices in accordance with food & beverage safety and hygiene standards
- Supervise and assist in assigned workstation activities and oversee the operation of the outlet in the absence of management
- Motivate team members and maintain a high level of team cohesiveness
- Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation, etc
- Any other duties assigned
Requirements
- At least 1-2 years of relevant experience in the F&B or Retail industry
- Candidates with F&B-related experience will be an advantage
- Excellent communication and interpersonal skills
- Excellent team player and friendly individual
- High initiative and positive attitude
- Able to multi-task and work in a fast-paced environment
- Willing to work on weekends, public holidays, and rotating shifts
Staff Welfare & Benefits
- 5 day work week
- Daily & Monthly Sales Incentive. Salary indicated on hiring platform includes total sales incentive.
- 50% staff discount for dining in the restaurant (after the probationary period)
- Medical Benefits
- Staff Meals on duty
- Transport provided for closing shifts
- Annual, Sick & Hospitalisation Leave
- Off in lieu for working on a Public Holiday
- Long Service Rewards
- Referral Incentive Program
- Fast Career Growth Opportunities
- Fun and exciting working environment (We believe in productivity at work comes from making our working environment a fun one!)
Available Work Locations (All locations near MRT Station)
- Indoor Stadium (Stadium MRT)
- One Fullerton (Raffles Place MRT)
- Orchard Rendezvous Hotel (Orchard MRT)
- Riverside Point (Clarke Quay MRT)
- Woodleigh Mall (Woodleigh MRT)
- Seletar Aerospace (28 mins away from The Seletar Mall)
- Parklane Green (East Coast Park)
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