The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

Corporate sales refers to the specific branch of B2B sales focused on acquiring business travel accounts. This involves building long-term relationships with companies and their travel managers to secure their employees' flights on a specific airline. It's a crucial segment for airlines, contributing significantly to their revenue and overall passenger load.

1. Implement sales strategy to achieve revenue targets for corporate sector in Singapore, build and maintain strong relationships with key stakeholders within the corporate sector and identify new business opportunities.
2. Develop and maintain relationships with corporate clients in Singapore, including C-level executives, HR managers, and procurement teams.
3. Identify new business opportunities within the corporate sector, including new clients, verticals, and regions.
4. Work closely with the Corporate Sales Manager to develop and execute sales strategies to achieve revenue targets.
5. Conduct sales presentations and product demonstrations to potential clients, highlighting the benefits and features of our products and services.
6. Prepare proposals and negotiate contracts with clients, ensuring that terms and conditions are in line with company policies and guidelines.
7. Provide exceptional customer service and support to clients, ensuring that their needs are met and issues are resolved in a timely and professional manner.
8. Collaborate with other departments to ensure a seamless customer experience, from initial inquiry through to post-sale support.
9. Keep up-to-date with market trends and competitor activities, providing regular feedback and insights to the Corporate Sales Manager.
10. Attend trade shows, conferences, and networking events to expand your network and promote our products and services

Target Customers:

• Large companies: These can be across various industries like finance, tech, or pharmaceuticals, with frequent business travel needs.
• Travel management companies (TMCs): These companies manage travel arrangements for multiple corporations and negotiate bulk deals with airlines.

Key Focus Area

• Develop and manage corporate travel programs: Tailoring specific flight packages, discounts, and loyalty programs for each company's travel needs and budget.
• Build relationships with travel managers and decision-makers: Understanding their travel policies, preferences, and pain points to offer solutions and build trust.
• Present and negotiate pricing proposals: Offering competitive rates and packages to win the business over other airlines.
• Provide ongoing support: Ensuring seamless booking and travel experiences for employees of partnered companies.

What we need from you -

1. Bachelor's degree / Diploma in Business, Marketing, or related field.
2. Minimum 5 years of sales experience, prefebably in Airlines Corporate
3. Strong understanding of the Singapore market and corporate sector in Airlines/Travel business, including business culture, regulatory environment, and market trends.
4. Proven track record of achieving sales targets and managing a sales pipeline.
5. Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
6. Strong analytical and problem-solving skills, with the ability to identify opportunities for growth and improvement.
7. Results-driven, with a focus on delivering exceptional customer service and exceeding customer expectations.
8. Ability to provide sales strategies, problem solving in a fast pace manner.
9. Ability to work effectively under pressure, manage multiple priorities, and meet tight deadlines.

Royal Ocean Marine is a leading headhunting /recruitment agencies company in the maritime industry. We are currently seeking an Assistant Group Tax Manager to join our client's team. As the Assistant Group Tax Manager, you will play a crucial role in ensuring compliance with international tax regulations and optimizing the group's transfer pricing policies and practices.

Responsibilities

• Assist in the development and implementation of transfer pricing strategies and policies across the company.
• Conduct thorough analysis of existing transfer pricing agreements, identifying areas for improvement and proposing necessary adjustments to maintain compliance and optimize tax efficiency.
• Work closely with various departments within the organization, including finance, legal, and operations, to ensure accurate and timely transfer pricing documentation.
• Collaborate with external tax advisors and auditors to manage transfer pricing audits and resolve any tax-related disputes or issues.
• Stay updated on changes in international tax regulations and transfer pricing guidelines, providing proactive advice and recommendations to ensure the group's compliance.
• Assist in the preparation and submission of relevant reports and documentation required by tax authorities.
• Support the Group Tax Manager in ad hoc tax-related projects and initiatives.

• Bachelor's degree in Accounting, Finance, or a related field. A master's degree or professional qualification (e.g., CA, ACCA, CIMA) is preferred.
• Minimum of 5 years of experience in transfer pricing or tax advisory, preferably within the maritime or shipping industry.
• Strong knowledge of international tax regulations and transfer pricing principles.
• Proficient in using tax software and MS Office Suite (Excel, Word, PowerPoint).
• Excellent analytical and problem-solving skills, with the ability to interpret and apply complex tax regulations.
• Strong attention to detail and accuracy.
• Good interpersonal and communication skills, with the ability to work effectively with cross-functional teams and external stakeholders.
• Ability to work independently and manage multiple tasks with competing deadlines.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

Job Description

Documentation and Record-Keeping

• Maintain accurate and organized records of F&B inventory, orders, and supplier information.
• Assist in updating and managing menus, pricing, and promotional materials.
• Prepare and maintain reports related to sales, expenses, and other relevant F&B data.

Order Processing and Coordination

• Collaborate with suppliers to place and track F&B orders, ensuring timely delivery and stock availability.
• Work closely with the kitchen and service staff to communicate any changes or updates to orders.

Event Support

• Provide administrative support for F&B events, including coordination of catering services, room setups, and guest lists.
• Assist in planning and executing special promotions and themed events.

Communication

• Facilitate effective communication within the F&B department and with other departments.
• Respond to inquiries from customers, suppliers, and team members promptly and professionally.

Expense Management

• Assist in tracking F&B expenses, processing invoices, and reconciling financial records.
• Collaborate with the finance department to ensure accuracy in financial reporting.

Compliance

• Ensure compliance with health and safety regulations, as well as any other relevant industry standards.
• Assist in implementing and maintaining F&B policies and procedures.

Job Requirement

Qualifications

• Min. GCE ‘O’ level or equivalent

Experience

• 1 – 2 years of relevant administrative experience

Skills & Knowledge

• Excellent communication and interpersonal abilities
• Proficient in MS Word & Excel
• Ability to multitask and work in a fast-paced environment
• Strong organizational skills with attention to detail

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

Responsibilities

• To be a senior member of the sales team driving sales to the clients of the firm
• The product perimeter is primarily surrounding Spot, Options and Structured Products but expertise should extend to cash rates and derivatives
• Drive expansion of client footprint, comprehensive user-mapping, price tiering and client profitability analytics
• Lead client meetings and presentations to articulate the merits of investment in the asset class, and how specific solutions may be appropriate for a client's portfolio
• Gather feedback and insights from markets and clients to help the development of new products, understand the needs of each client segment, what competitors do in terms of products
• Ensure clients receive excellent sales and after sales experience
• Mentor junior team members by sharing product expertise as well as work ethic

• Only candidates with a minimum 6-9 years relevant financial markets experience in sales and trading, or wealth management products will be considered
• Proven capabilities in building strong relationships with clients, and has existing relationships
• Strong technical knowledge on derivative products
• Proven track record in sales and people management
• Strong communicator and strategic thinker with presentation and organization skills
• Achiever who can translate strategy into plans and plans into actions

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

• Assist the Technical Superintendent in ensuring the safe and efficient operation of the company's fleet
• Participate in the development and implementation of maintenance and repair plans for vessels
• Assist in coordinating and monitoring vessel performance and compliance with regulatory requirements
• Support the Technical Superintendent in managing budgets and tracking expenditures related to vessel maintenance and repairs
• Assist in conducting inspections and audits to ensure compliance with safety and quality standards
• Liaise with external contractors and vendors to coordinate maintenance and repair activities

• Bachelor's degree in Maritime Studies, Marine Engineering, or a related field
• Previous experience in a marine-related role is preferred
• Knowledge of maritime regulations and industry best practices
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in MS Office applications

Chan Chee Meng

EA 07C3069

R1110620