Sales Manager

We are looking to employe a highly driven sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing sales manager should be able to achieve excellent customer service at all times.

Responsibilities

Achieve growth and hit sales targets by successfully managing the sales team
Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Implementing new sales plans
Present sales, revenue and expenses reports and realistic forecasts to the management team
Identify emerging markets and market shifts while being fully aware of new products and competition status
Identifying opportunities and strategies to increase sales.

Requirements and skills

Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
Committed to continuous education through workshops, seminars and conferences
Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
Proven ability to drive the sales process from plan to close
Strong business sense and industry expertise
Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
The ability to understand and follow company policies and procedures.
The ability to work under pressure.
Availability to work within opening hours (e.g. evenings, holidays, weekends)

Responsibilities:

• Attend to customers' enquiries and feedback on customer orders' status
• Perform customers' orders processing and ensure on time delivery
• Work closely with operation teams and coordinate shipping activities
• Monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• Ad hoc duties as assigned

Requirements:

• Diploma in Supply Chain Management, Logistics or equivalent
• With 1 - 2 years of customer service & shipping or sales administrator experience

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Essential Functions (Responsibilities):

- Develop and grow key accounts in the Oil & Gas sector, Pharmaceutical and other industrial sectors contribute company growth objectives in Singapore.

- Provide technical sales support and consultation to clients for the sale of electrical products in order to develop business opportunities and penetrate clients.

- Perform all aspects of selling to maintain and develop new or existing customers including: take-offs, project quotations, closing orders, preparation of submittals and resolving customer problems.

- Meet or exceed budgeted sales and gross margin targets with assigned accounts.

- Focus on identifying specific technical requirements of customers while simultaneously collecting commercial and competitive information associated with each account

- Cultivate effective long-term relationships at all levels of the customer organization.

- Attain expert knowledge of products, electrical goods market and competition.

Qualifications/Requirements:

- Formal Electrical Engineering qualification (Diploma/Certification)

- Strong technical and commercial background.

- Minimum 1 to 2 years of proven sales experience to industrial customers

- Electrical product knowledge

- Very strong consultative selling, interpersonal, and negotiation skills

- Resourceful and results-oriented.

-Highly motivated, self-confident, self-starting work ethic with good networking abilities

- Team player who works well in global teams

- Good command of spoken/written English

- Have own car

** Package up to 55K a year **

Job Description

• Industry/ Organization Type: Precision Component Parts Manufacturing
• Position Title: Sales Manager (Outdoor Sales)
• Working Location: Woodlands
• Working Hours: Monday – Friday, 8.30am – 6pm
• Salary Package: Up to $7,000 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Develop productive, professional relationships with key personnel to acquire new accounts.
• Coordinate involvement from company personnel, including support, service, and management resources, to meet account performance objectives and satisfy customer expectations.
• Meet targets for profitable sales volume and strategic objectives within assigned accounts.
• Continuously assess, clarify, and validate customer needs.
• Lead solution development efforts that best address customer requirements, coordinating necessary company personnel involvement.
• Achieve the assigned sales quota within designated accounts.
• Meet expectations for profitability.
• Fulfill customer objectives as defined by company management.
• Complete customer account plans to company standards.
• Maintain high customer satisfaction ratings in line with company's objectives.

APPLY NOW!!!

• Minimum Degree holder in any discipline with at least 5 years of experience in a managerial sales role.
• Knowledgeable with silicone rubber, plastic injection, and/or metal precision components for non-functional parts.
• Extensive network and strong relationships with high-level commodity/sourcing decision-makers.
• Proven resourcefulness in identifying market opportunities.
• Results-driven with a strong focus on achieving targets.
• Willingness to travel internationally.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #71126 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

Responsibilities

• Identify new business opportunities.
• Build and maintain good relationship with clients.
• Provide technical and sales support customer or partners.
• Involve in exhibition and seminars.
• Achieve monthly sales targets.
• Involve in strategic planning, market intelligence and business management plans.
• Ad hoc duties as assigned.

Requirements

• Diploma in Business Administration, Sales & Marketing or equivalent
• At least 2 - 3 years of sales experience, preferably from audio visual industry

Interested candidates who wish to apply for the advertised position, please send in your resumes to [email protected] to apply.

EA License No.: 13C6305

Registration No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Logistics Assistant/Warehouse Assistant
• Working Location: Ang Mo Kio
• Working Hours: 5 days (9.00 am – 6.00 pm)
• Salary Package: Basic $3,000 + AWS + Performance Bonus
• Duration: 2-Year Contract (Renewable)

Key Responsibilities

• Independently carry out standardized operations as per SOP and 6S standards, and guide the team to meet order deadlines and ensure timely deliveries.
• Address issues in the delivery process, report unresolved problems promptly, and seek solutions to maintain order flow.
• Ensure timely completion of all warehouse orders and deliveries, understand operational requirements, regularly summarise and categorize delivery data, including abnormal orders, and provide timely feedback.

APPLY NOW!!!

• NITEC or higher, preferably in logistics or supply chain management.
• 1-year experience in warehouse operations is preferable.
• Proficient in office software, and familiar with warehouse entry and exit processes and basic computer operations.
• Good teamwork and communication skills, good integrity, attention to detail, good professional ethics, good organizational and coordination abilities, initiative, and responsibility.
• Positive attitude, eager to learn, and willing to follow leadership directions.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #67138 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Mon to Fri 9am - 6pm

Job Requirements

• Assist the CEO and Director of the company in responding to emails from the customer

• Assist in sales by generating and following up on business leads

• Identify potential customers, reach out to them with business proposal etc

• Follow-up via emails and phone calls and assist with enquiries

• Support client acquisition and retention by understanding customer requirements

• Work closely with the Sales Support team in a fast-paced environment to execute sales activities

• Performing administrative tasks such as filing, data entry and answering phone calls

Requirements :

• Technical knowledge of telecommunication equipment or IT will be an added advantage

• Must be driven, resourceful and collaborative

• Min Diploma holders. Degree in electrical or electronics will be an added advantage

• Possess right attitude to learn and support

• No specific technical knowledge or skill is expected in this role

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Logistics Assistant/Warehouse Assistant
• Working Location: Ang Mo Kio
• Working Hours: 5 days (9.00 am – 6.00 pm)
• Salary Package: Basic $3,000 + AWS + Performance Bonus
• Duration: 2-Year Contract (Renewable)

Key Responsibilities

• Independently carry out standardized operations as per SOP and 6S standards, and guide the team to meet order deadlines and ensure timely deliveries.
• Address issues in the delivery process, report unresolved problems promptly, and seek solutions to maintain order flow.
• Ensure timely completion of all warehouse orders and deliveries, understand operational requirements, regularly summarise and categorize delivery data, including abnormal orders, and provide timely feedback.
• Follow up on maintenance orders, organize and file documents, manage inventory, and perform regular counts.
• Optimize daily work systems, resolve abnormal issues, and enhance work efficiency.
• Manage 6S on-site and assist the supervisor when needed.

APPLY NOW!!!

• NITEC or higher, preferably in logistics or supply chain management.
• 1-year experience in warehouse operations is preferable.
• Proficient in office software, and familiar with warehouse entry and exit processes and basic computer operations.
• Good teamwork and communication skills, strong integrity, attention to detail, strong professional ethics, good organizational and coordination abilities, initiative, and responsibility.
• Positive attitude, eager to learn, and willing to follow leadership directions.
• Training will be provided.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #67138 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Summary:

• Basic up to $2300 + OT + Bonus + AWS
• Location: East
• MNC, Great Career ProgressioN

Responsibilities:

• Handle loading and unloading of goods.
• Perform picking and packing tasks.
• Assist with warehouse operations and maintain general cleanliness.
• Carry out additional duties as assigned.

Requirements:

• Candidate with Forklift will added advantages

To Apply, kindly click on the "APPLY NOW" button
We regret that only shortlisted candidates will be notified.
Staffking Pte Ltd (20C0358) | Ng Jia Yee (Jacine) (R22109579)
EA License No: 20C0358

Job Description & Requirements

Responsibilities:

• Provide excellent customer service
• Achieve sales target
• Inventory checking
• Maintains and housekeep the retail outlet and storeroom
• Performs POS and cashiering transaction

Requirements:

• Minimum GCE 'N' level with 1 – 2 years of retail experience will be an added advantage
• Able to perform shifts including weekends and Public Holidays
• Positive and with passion in retail industry
• Like interacting with customers and have an eye for details
• Articulate and outgoing
• Result oriented and good team player
• Able to start work at short notice
• For Singaporean only

Staff benefit:

• Joining Incentive up to $800
• Birthday Leave
• Employee Discount
• Optical/ Dental Claim
• Career Progression

**We regret that only shortlisted candidates will be notified.

About MUJI

“Lower priced for a reason.” This phrase encapsulates how MUJI first began in 1980. We launched products that might almost be regarded as substandard if based on traditional criteria. Focusing on our three priorities of “selection of materials,” “streamlining of processes,” and “simplification of packages,” we have grown into a brand with over 7,000 no-frills quality products.
This site introduces MUJI from various perspectives such as “Message from MUJI” “Products and Services” “Stores” and “MUJI's Expanding Activities.”

Responsibilities

• Create and execute a strategic sales plan that expands our customer base
• Meet with potential clients and grow long-lasting relationships that address their needs
• Recruit sales representatives, set objectives, train and coach them, and monitor their performance
• Identify knowledge gaps within the team and develop plans for filling them
• Manage the month-end and year-end close processes
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products

Required skills and qualifications

• Five or more years of experience in managing sales in a corporate setting
• Proven record of success with the entire sales process, from planning to closing
• Excellent communication, interpersonal, and organizational skills
• Superb leadership ability
• Bachelor’s degree in business or related field.
• Experience in planning and implementing sales strategies.
• Experience in customer relationship management.
• Experience managing and directing a sales team.
• Dedication to providing great customer service.
• Ability to lead a sales team.
• Able to work on weekend and public holiday.

Department: Sales/Business Development

Location: Mandai Link

Job Summary:

We are looking for a motivated and goal-oriented Sales Executive to join our team. The ideal candidate will be responsible for driving revenue growth, building strong client relationships, and achieving sales targets. This role is perfect for someone with excellent interpersonal skills, a passion for sales, and the ability to work in a fast-paced environment.

Key Responsibilities:

1. Sales Generation:

• Identify and develop new business opportunities through networking, cold calling, and client referrals.
• Meet and exceed individual and team sales targets.
• Present and demonstrate company products or services to potential customers.

2. Client Relationship Management:

• Build and maintain strong, long-term relationships with clients.
• Understand customer needs and provide tailored solutions.
• Handle client inquiries and ensure satisfaction with products and services.

3. Market Research:

• Stay updated on market trends, competitor activities, and customer preferences.
• Provide feedback to the management team for product/service improvements.

4. Reporting & Documentation:

• Maintain accurate records of sales activities and customer interactions.
• Prepare regular sales reports and forecasts for management review.

5. Collaboration:

• Work closely with the marketing team to execute promotional campaigns.
• Collaborate with other departments to ensure seamless customer onboarding and service delivery.

Requirements:

• Proven experience in sales, business development, or a related field.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and in a team.
• Goal-oriented mindset with a drive to exceed targets.
• Proficiency in using Microsoft Office Suite.
• Bachelor’s degree in Business, Marketing, or a related field is preferred but not required.
• A valid and up to date driving license is required.
• Working hours: Monday to Friday (8am to 5pm)

Application Process:

If you’re passionate about sales and have a knack for closing deals, we want to hear from you! Please send your resume and a cover letter to [email protected]

Licence No: 07C4571 / Registration No: R1440698

The Sales Executive is responsible for the sales aspects of the Space & community. The selected individual will work with the Sales Director to promote the outlets’ & community development and growth through strategic planning. Also being able to expand the market and maintain company’s online/offline business communities.

Job Description

* Capable of meeting monthly sales performance goals

* Suggest strategic decisions regarding the operational & financial performance and process optimization

* Analyzing market competition and developing corresponding strategies.

* Maintain & grow healthy relationships with existing client

* Recommend/implement best practices related to customer experience to achieve high level of satisfaction & retention

* Carry out other duties and ad-hoc projects as assigned to meet business needs

Job Requirement:

* At least having more than 2 years of sales experience.

* Strong interpersonal skills.

* Can accept occasional weekend work.

* Must be able to work in fast pace environment

Benefits:

* Cell phone reimbursement

* Employee discount

* Professional development

* Commission pay

* Performance bonus

Schedule:

* Monday to Friday

License/Certification:

* Class 3 Driving Licence (Preferred)

We are looking for Sales Manager to help us to increase revenue growth

Individual passionate about sales and closing deals, finding fulfilment in each successful transaction. Responsibility and patience are paramount qualities in a sales position.

Candidates must possess /Bachelor/Master degree.

Excellent communication, presentation and interpersonal skills.

More than 3-5 years working experience

Responsible for all sales activities

·

If you can work independently and with positive work attitude , can take care of the job and complete multiple projects within timeline , please sent your resume to [email protected]

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Overview:

We are seeking a dynamic and results-driven Marketing and Sales Executive to join our team. The successful candidate will be responsible for promoting and selling our products/services, driving revenue growth, and contributing to the overall success of our business. The role requires a proactive individual with excellent communication and interpersonal skills, a strong understanding of marketing principles, and the ability to work weekends and public holidays.

Key Responsibilities:

1. Sales and Business Development:Identify and pursue new business opportunities to achieve sales targets.
Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty.
Conduct market research to identify trends, competitive landscape, and potential areas for business expansion.

2. Marketing Strategy:Develop and implement effective marketing strategies to increase brand awareness and drive sales.
Collaborate with the marketing team to create compelling promotional materials and campaigns.
Utilize digital marketing tools and platforms to reach a wider audience.

3. Customer Engagement:Engage with customers through various channels, including social media, email, and in-person interactions.
Provide product/service information, address inquiries, and resolve customer concerns promptly.
Gather customer feedback to improve products/services and enhance the customer experience.

4. Sales Presentations:Prepare and deliver persuasive sales presentations to potential clients.
Clearly articulate the value proposition of our products/services and address client needs effectively.

5. Sales Reporting:Maintain accurate records of sales activities, customer interactions, and transactions.
Generate regular reports on sales performance, market trends, and competitor activities.

Qualifications:

· Bachelor's degree in Marketing, Business, or a related field.

· Proven experience in sales and marketing roles.

· Strong understanding of marketing principles and strategies.

· Excellent communication and interpersonal skills.

· Ability to work independently and collaboratively within a team.

· Flexibility to work on weekends and public holidays.

Additional Requirements:

· Results-driven with a track record of meeting and exceeding sales targets.

· Familiarity with digital marketing tools and platforms.

· Willingness to adapt to a dynamic and fast-paced work environment.

· Positive attitude and a passion for sales and marketing.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).