Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

SALES OPERATIONS INTERN

INTERNSHIP / CONTRACT / FULL TIME 3 - 5 days per week

SALARY RANGE $1000 - $1500

Location: PaperMarket Great World
Job Type: Internship / Contact
Reports to: Retail Manager

About Us:

At PaperMarket, we are a retail-wholesale customer-focused company committed to providing exceptional service both in-store and online. We are looking for a proactive and detail-oriented Sales Operations & Admin intern / assistant to join our team. This is a unique opportunity to contribute to both our retail operations and e-commerce functions, ensuring a seamless experience for our customers.

Job Overview:

As a Sales Operations & Admin intern/assistant, you will play a key role in supporting our retail and online operations. This includes providing outstanding customer service in-store, managing e-commerce order fulfillment, maintaining product information, and assisting with inventory, promotion and pricing updates. You will be required to work in-store during selected retail hours, including weekends and public holidays, with flexibility to switch between retail and e-commerce administrative tasks as needed.

Key Responsibilities:

Retail Customer Service (In-Store Duties):

• Provide exceptional customer service on selected retail days, helping customers with product inquiries, purchases, and any post-purchase support.
• Ensure a positive and professional shopping experience, offering assistance with product recommendations and store layout navigation.
• Handle returns, exchanges, and complaints with efficiency and courtesy, ensuring customer satisfaction.
• Assist with visual merchandising, keeping the retail space organized and aligned with brand standards.
• Process in-store transactions and handle cash and credit card payments accurately.

E-Commerce Order Management:

• Process e-commerce orders, ensuring timely and accurate fulfillment.
• Coordinate the preparation, packaging, and shipping of online orders, ensuring they meet company standards for quality and accuracy.
• Track and update customers on their order status, including shipping and delivery details.
• Handle invoicing and ensure proper documentation for all online orders.

Product Management & Inventory Support:

• Create and maintain new product codes in the system, ensuring accurate and up-to-date listings across both retail and e-commerce platforms.
• Regularly update product prices in the system, in alignment with sales promotions, seasonal changes, and inventory updates.
• Support inventory management, ensuring stock levels are accurately reflected in both retail and e-commerce systems.
• Collaborate with the team to track inventory levels and assist with restocking when necessary.

Administrative & Operational Support:

• Assist with returns and exchanges for both retail and e-commerce customers, ensuring proper processing and documentation.
• Support operational tasks such as inventory audits, monthly sales reporting, and promotions planning.
• Provide assistance with special retail events and product launches both in-store and online.

Qualifications:

• GCE O Level / A Level / Diploma holders seeking internship / contract employment whilst waiting for results
• Prior experience in retail, e-commerce, or sales administrative roles.
• Previous experience and genuine interest in retail customer service is essential.
• Experience with e-commerce platforms (e.g., Shopify, Lazada, Shopee etc.) is a plus.
• Computer savvy and proficient in Microsoft Office Suite (Excel, Word, etc.) and familiarity with inventory management or ERP systems.
• Detail-oriented with strong organizational skills.
• Ability to multitask and prioritise effectively.
• Excellent customer service and problem-solving abilities.
• Comfortable working in a fast-paced, customer-facing environment.

Working Hours:

• 3-5 Day work week (up to max of 45 hours per week)
• Must be willing to work in-store during retail hours, including weekends and selected public holidays.
• Flexibility to switch between retail and e-commerce tasks as needed, based on business demands.

Why Join Us:

• Opportunity to work in a supportive and collaborative environment.
• Gain hands-on experience in both retail and e-commerce operations.
• Room for growth and career advancement in a rapidly expanding company.
• Employee discounts and perks.

How to Apply:

If you are are excited about joining the PaperMarket retail family and taking on a varied role that blends both retail and e-commerce responsibilities, we want to hear from you! Please submit your resume to [email protected]

*Responsibilities:*

- Identifying Potential Customers: Reach out to potential clients and qualify leads.

- Presenting Products or Services: Learn and demonstrate products and services effectively.

- Negotiating: Engage in negotiations with customers.

- Providing After-Sales Support: Offer support to customers post-sale.

- Meeting Sales Targets: Strive to achieve sales goals.

- Communicating Professionally: Communicate effectively, both verbally and in writing.

*Requirements:*

- Possessing Successful Sales Experience: Have prior experience in sales or marketing.

- Demonstrating Commitment to Quality: Exhibit attention to detail, accuracy, and dedication to quality.

- Working Independently: Work autonomously and manage leads efficiently.

- Able to communicate in Chinese is a must

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

• Supervising a team of retail assistants to ensure smooth operation
• Responsible for the sales of your category of products
• Handle inventory management, housekeeping and merchandising
• Demonstrate outstanding customer service and selling skills, keeping the selling floor stocked with merchandise, assisting in display of merchandise or organizing the selling floor and stock areas.
• Process payments by totaling purchases; processing cash or other credit cards
• Must also be able to deal with customer refunds courteously and professionally

Requirement:

Willing to work on roster based on retail hours.

Team player with excellent communication and interpersonal skills

Working hours:

• 6 days roster based (retail hour 10am to 10pm)
• 1 weekday off

Benefits:

1. Training will be provided.

2. Commission. Estimated about S$500 and above. Commission will be given based on personal sales

3. Annual Bonus

4. Annual leave and medical leave

5.Grooming allowance

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.

• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.

• Monitoring the performance of the sales team.

• Ensuring that the store is clean and well-maintained at all times.

• Building and maintaining good working relationships with customers.

• Identifying opportunities and strategies to increase sales.

• Regularly attending sales meetings and training sessions.

• Ensuring that the store is adequately stocked with company products.

• Performing all duties of the Sales Manager in cases of absence or emergency.

• Updates managers by consolidating, analysing, and forwarding daily action summaries.

• Assist with the sales process by maintaining a fully stocked store.

• Recommend and display items that match customer needs.

• Manage point-of-sale processes.

• Maintain an up-to-date knowledge of product features and sales promotion

• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.

• Update customer records in the company database as required

• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.

• Bachelor’s degree in marketing, communications, or related field is advantageous.

• Proven experience in sales and customer service.

• Proficient in all Microsoft Office applications.

• The ability to work in a fast-paced environment.

• Excellent problem-solving skills.

• Strong management and leadership skills.

• Effective communication skills.

• Exceptional customer service skills.

• The Ability to multitask and work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• The ability to work under pressure.

Job ID: 19461

• Location: Raffles Place , Tanjong Pagar
• Working hours: 8.45am – 5.45pm
• Salary: up to $5,000 (Depending on experiences)

Job Description

Our client is a Japanese electronics manufacturer with products that serve clients in industries from semiconductor to construction. They are looking for an experienced Assistant Sales Manager to eventually lead the sales team and expand their market share in the region.

Sales Activity:
o Frequently report and share own activity to sales manager and General manager.
o Study strong point and make presentation.
o Get appointment with customer, visit customer, and introduce client's product.
o Understand customer needs and propose suitable product.
o Discuss current customer demand and prepare sales forecast by each item and able explain it
o Based on customer forecast, request purchase team to prepare product.
o Discuss and negotiate price and delivery schedule with customers.

o 70% farming and 30% hunting

Marketing:
o Frequently share and report own activity to sales manager and General manager.
o Survey ASEAN market and find new potential customers.
o Get information from friends or exhibition or related companies or SNS for related industrial.

Account receivable collection:
o Check account receivable if needed.

Job Requirement

- Must have a skill in numbers, basic math knowledge.
- Must have excel skill (to manage own sales result and forecast), Prefer to have experience working at manufacturer industry.
- Experience distribution management
- More than 2 Years of experience working at Japanese company as a sales person is preferred.
- Frequency of travel (Asean), roughly once a month

Interested applicants, kindly send your updated resume to Joanne (R21101135) [email protected] with the email subject header "Job Application for "19461, Assistant Sales Manager".

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities.

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Pasona Singapore Pte Ltd

Joanne Yeo Min Qian
EA License No:90C4069

Registration No.: R21101135

Responsibilities:

· Able to motivate and lead the sales team.
· Good sense of communication. Able to build and maintain strong relationships with sales team and customer.
· Able to work in full autonomy and yet able to follow the direction and strategy of the management.
· Good fashion sense and keeping up to date with current trends.
· Good knowledge of retail business.
· Able to train promoters and improve the visual merchandising.
· Understand the market, competitors and brand environment.
· At least 5 years of managerial exposure.
· Experience in retail operations, liaising with suppliers, merchandising, etc.
· Able to work shifts hours/weekends/public holiday.
· Customer service oriented.
· Salary offered will be based on individuals' experiences and qualifications.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Your role as Assistant Sales Manager is to be the leader of the Sales Team.

Your role involves actively seeking new business prospects to meet sales objectives and expanding our client base. Additionally, you will cultivate and strengthen connections with new and existing clients, comprehensively understanding their requirements, offering tailored solutions, and introducing new or alternative products to address their needs.

You will work closely with the sales team, utilizing strong communication and negotiation skills to identify, upsell and cross-sell opportunities for potential and existing clients.

You will play a crucial role maintaining long-term partnerships and maximizing revenue from new and existing clients, for the company.

Duties and Responsibilities:

1. Account & Client Relationship Management:

· Develop and maintain strong relationships with assigned clients.

· Understand clients' needs, business objectives, and challenges to provide tailored solutions.

· Provide consultation and proposals for indoor plants and landscape solutions.

· Managing new and existing client accounts.

· Act as the point of contact for clients and ensure a seamless and positive experience for clients.

2. Sales Target Achievements:

· Focus on acquiring new customers to achieve revenue growth and meet sales targets

· Additionally, aim to achieve revenue retention and growth from existing customers

· Negotiate/close deals and handle customer feedback.

3. Collaboration and Coordination:

· Work closely with other departments such as operations, accounts, and CRS team.

· Ensure a coordinated approach to client management.

· Share insights and feedback from clients to improve products and services.

4. Performance Monitoring and Reporting:

· Monitor and report on sales performance.

Qualification and Criteria:

Personality traits:

1. Communication and Interpersonal Skills:

· Good communication, listening and presentation skills.

· Possess good interpersonal skills.

· Comfortable in talking to people.

2. Independence and Collaboration:

· Able to work independently and work well with others.

3. Motivation and Results Orientation:

· Self-motivated and results oriented.

Expertise:

1. Educational Background & Work experience:

· Degree or Diploma in any related field

· At least 2 years of experience holding a leadership role in Sales.

2. Analytical and Problem-Solving Skills:

· Strong analytical skills, meticulous, and a good problem-solver.

3. Negotiation and Closing:

· Strong negotiation and closing abilities.

· Ability to to understand clients' business needs and tailor solutions accordingly.

4. Adaptability and Time Management:

· Able to multi-task.

· Able to work in a fast-paced environment

5. Technology and System Proficiency:

· Comfortable in using systems such as Microsoft Dynamics 365 Business Central.

6. Adherence to Processes:

· Good in following procedures and workflows

Additional Information:

Location: East Area

Working Hours: Mondays- Fridays: 8.30am-5.30pm
5 days a week, off on weekends and PH

Transport allowance provided

Sales Incentive

Interested candidates, please click Apply or send your detailed Resume to:

[email protected]

Ascend Recruitment Pte Ltd (EA License No.: 24C2089)

Sean Ong (Reg. No.: R24122829)

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Job Description

~ Familiar with different e-commerce platforms systems.

~ Understand e-commerce skills, knowledge and sales strategies.

~ Analyse new market trends, business opportunities and market segments in global and local landscape.

~ Analyse past performance of collections, categories and campaigns to improve marketing effectiveness and ROI.

~ Understand how to set up on different online platforms.

~ Develop and implement roadmap for online store's functionality.

~ Develop, manage, and measure performance of technology vendor relationships.

~ Drive e-commerce sales performance.

Requirement

-At least 1 Year(s) of working experience in the related field is required for this position.

-Required Skill(s): strategy sales, excel, customer service

-If you are interested in this position, please mail resume and recent photo to whatsapp to 91467256.

About Our Client:

Our client is a leading company in the retail industry, specializing in high-quality coffee machines, capsules, and accessories for both individual customers and businesses. We are seeking an enthusiastic and customer-driven Sales Assistant to join their team. In this role, you will play a key part in delivering a top-tier shopping experience by offering personalized service and promoting premium coffee products.

• Competitive Salary & Benefits: From $2500 per month + Attractive Bonus

• Location: Central

• Full-Time Permanent Position – 5-Day Work Week, 44 Hours (Shift Work)

Key Responsibilities:

• Greet and assist customers in a friendly, professional manner, contributing to a positive shopping environment.
• Understand customer preferences to offer personalized product recommendations and enhance their shopping experience.
• Master detailed product knowledge across over 60 coffee capsule SKUs, including intensity, origin, flavour notes, and taste profiles.
• Conduct product demonstrations and educate customers on coffee machines and brewing techniques.
• Guide customers in making informed purchasing decisions and help them navigate product choices.
• Accurately process point-of-sale transactions, including cash, credit card, and other payment methods.
• Assist with inventory management, stock replenishment, and ensuring the store remains organized and clean.
• Work collaboratively with the team to achieve sales targets and consistently provide excellent customer service.

Key Requirements:

• A passion for coffee and eagerness to learn about premium coffee products.
• Strong multitasking abilities and the capacity to manage multiple customer interactions effectively.
• Excellent communication and interpersonal skills to engage with customers confidently.
• At least 1 year of experience in customer service, retail, or hospitality is advantageous.
• Attention to detail and the ability to thrive in a fast-paced, high-pressure environment.
• Flexibility to work weekends and public holidays.

If you have a love for coffee, enjoy customer interaction, and excel in a dynamic environment, we would love to have you on board!

EA Personnel: R24124899

EA Licence: 22C1376

Responsibilities:

- Liaise with customers on all matters and work with internal departments to ensure that customers requests are met

Requirements:

- Min ‘A’ level / Diploma in manufacturing / engineering or related fields or equivalent

- Min 3 years experience in sales or quality in manufacturing industries

- Able to work with interdepartment members to support customer requests or requirements

- Able to handle multiple priorities, operate with minimum supervision and adaptable to changes in priorities and approaches in fast-paced environment and work overtime

Job Highlights

· Immediate vacancy $3500 ~ $4000

· Walking distance from UBI MRT station

· Work location, East

· Work duration: 9.00 am – 6.00 pm (Monday – Friday)

Responsibility:

1. Develop a pipeline of new business by prospecting for new clients by networking, cold callings, researching, identifying, and meeting potential customers to grow, maintain, and leverage your network.

2. Hunter for new accounts.

3. Manage customers’ daily RFQs by processing quotes promptly and accurately.

4. Responsible for customer/supplier FCST demand and backlog management.

5. Develop new & potential business to strengthen the existing client base.

6. Proactively call assigned accounts to solicit new business and build strong relationships with all personnel with buying influence in the customers’ organization.

7. Working with appropriate internal departments, coordinating and resolving operational issues for assigned customers.

8. Use CRM tools to document all customer opportunities and activities.

9. Formulate a yearly business plan, monthly forecasting, and market analysis to submit to management and Headquarters.

10.Keep abreast of competitor activities and market data.

11.Other ad-hoc when assigned.

CRITERIA

1. Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Electrical/Electronic) or equivalent.

2. At least 1 year or above of sales experience in Semiconductor / Electronics components with the Asia Pacific will be an advantage.

3. Good knowledge and understanding of the Semiconductor/Electronics component market.

4. Possess a positive attitude, highly motivated, resourceful, and efficient.

5. Ability to multitask and prioritize in a fast pace environment.

6. Fluent in Bilingual is preferable.

7. Proficient in MS Office applications.

8. Some overseas traveling may be required.

9. Able to start with short notice or immediate

10. only singaporean/ SPR .

*Reading and writing in English and Mandarin. Bilingual is a must.

For consideration, kindly submit your CV by clicking “APPLY Now” or email your resume, earliest availability date, and expected salary to [email protected]

Sales Support:

• Assist the sales team in managing customer accounts, processing sales orders (data entry), sorting and uploading invoices/DO/Customer PO.

• Answering phone calls, responding to emails, and dealing with customer inquiries

• Maintain a sales pipeline, track customer orders, and follow up with leads.

• Coordinate with other departments to ensure timely delivery of products and services.

• Provide customer support by addressing queries and providing necessary product or service information.

• Coordinate with the marketing team to launch new product offerings and track sales performance.

Administrative Tasks:

• Handle general department administration, including scheduling meetings, managing calendars and organizing events

• Prepare, manage, and file company documents, such as invoices, purchase orders, and other important files.

• Prepare and maintain internal reports on sales progress, product development timelines, and customer feedback.

• Handle the administrative aspects of product development meetings, including scheduling, preparing agendas, and documenting meeting minutes.

Other Duties:

• Provide general administrative support to the product development team as required.

• Assist in ad hoc projects, product testing, and promotional activities.

• Handle inquiries, complaints, and other requests, ensuring customer satisfaction.

Requirements:

· Good computer skills, especially in MS Office

· Meticulous and organized personality

· Good attitude and willingness to learn

· Good team player

· Able to start immediately is preferred.

We operate on a 5-days work week and an attractive package will be offered to the successful candidate.

Interested candidates with relevant background are invited to send us an updated resume with your current and Expected Salary, Reason(s) for leaving and earliest availability to commence work.

We regret that only shortlisted candidates will be notified.