Join Our Team as a Sales Executive!

Are you a results-driven sales professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where you can make a real impact? If so, we want you on our team!

About Us:

At Honest Crafters, we specialize in Leather restoration. With our commitment to quality and customer satisfaction, we're ready to expand our sales team and reach new heights.

Role Overview:

As a Sales Executive, you will play a vital role in driving our sales efforts and delivering top-notch service to our customers. You will be responsible for both online and offline sales, with a focus on B2C transactions. Additionally, you will have the opportunity to explore corporate sales opportunities and expand our client base.

Responsibilities:

* Identify and pursue sales opportunities to meet and exceed revenue targets.

* Develop and maintain relationships with customers, providing personalized product recommendations and excellent service.

* Manage the end-to-end sales process, from lead generation to closing deals and post-sales support.

* Collaborate with the marketing team to execute promotional campaigns and drive sales initiatives.

* Stay informed about industry trends, competitor activities, and customer needs to inform sales strategies.

* Prepare and present sales reports, forecasts, and performance metrics to management.

Requirements:

* Proven track record of success in sales, with experience in both online and offline environments.

* Strong understanding of B2C sales techniques and strategies.

* Excellent communication and interpersonal skills, with the ability to build rapport with customers.

* Results-oriented mindset with a focus on achieving and exceeding sales targets.

* Ability to work independently and as part of a team in a fast-paced environment.

* Bachelor's degree in Business Administration, Marketing, or related field preferred.

Why Join Us:

* Opportunity to be part of a dynamic and growing company with a supportive team culture.

* Competitive salary and commission structure, with opportunities for career advancement.

* Comprehensive training and development programs to enhance your skills and knowledge.

* Flexible working arrangements and a positive work-life balance.

We are seeking a dynamic and results-oriented Sales Executive to join our team. The successful candidate will play a pivotal role in achieving our sales targets and expanding our customer base.

Key Responsibilities:

• Sales Experience: The ideal candidate must have a proven track record in sales with a strong background in both online and face-to-face sales engagements.

• Corporate Sales: Develop and implement strategies to source corporate customers through various channels, including cold calling, networking, and other prospecting methods.

• Online and Offline Sales: Demonstrate the ability to effectively sell our products both online and through in-person interactions with customers.

• Invoice Management: Experience in creating and issuing formal invoices to corporate customers, ensuring accuracy and compliance with relevant regulations.

Requirements:

• Proven sales experience, with a strong focus on achieving and exceeding sales targets.

• Excellent interpersonal and communication skills.

• Ability to engage with customers both online and in-person.

• Strong negotiation and problem-solving abilities.

• Self-motivated and results-driven.

• Familiarity with invoicing procedures and sales documentation.

• Willingness to adapt and learn in a fast-paced sales environment.

If you are a motivated and experienced sales professional looking to take your career to the next level, we would love to hear from you. Join our team and be a part of our growth journey.

To apply, please submit your resume.

MLF Trading Pte Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Highlights

• Birthday leave and department cohesion
• Flexi benefits & Medical enhancement
• Convenient location and walkable distance from MRT

Job Description

The ideal candidate will have experience in all stages of the sales cycle. They should be confident with building new client relationships and maintaining existing ones. They should have evidence of strong skills and possess good negotiation skills.

JOB DESCRIPTION

• Attend to all in-coming sales enquiries
• Build relationships with prospective clients
• Maintain consistent contact with existing clients
• Manage sales pipeline
• Provide support to Sales team on appointment setting and coordination work
• Preparation of sales quotation and follow up with customers on confirmed sales orders
• Arrangement of site survey on customer enquiries
• Manage meeting minutes
• Any other related administrative duties as assigned by superiors

REQUIREMENTS

• Candidate should possess Diploma / professional qualifications in any field.
• Minimum of 2-3 years of working experience in general clerical/administrative duties/sales coordination/customer service-related work.
• Knowledge in Microsoft Office applications, internet savvy.
• Result and customer-oriented individual who possess initiative and excellent interpersonal skills.
• Strong negotiation skills
• Strong communication and presentation skills
• Proactive team player with the ability to work independently.
• Ability to work under pressure in a fast-paced working environment.
• Responsible work attitude with a positive and cheerful personality.
• Candidates who can start work immediately or within short notice will be advantaged

Singapore Data Protection - https://www.info-tech.com.sg/data-protection-policy

Please forward a detailed resume indicating your current/last drawn and expected salary, reason for leaving last employment.

We regret only shortlisted candidates will be notified.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

We are looking for a detail-oriented safety coordinator to assess the health and safety standards in our workplace. The safety coordinator is also responsible for educating employees on how to follow health and safety protocols more closely.

To be successful as a safety coordinator you must have attention to detail and have excellent communication skills. A good safety coordinator has a methodical approach to improving health and safety standards.

Safety Coordinator Responsibilities:

• Monitor staff to evaluate if health and safety laws are being followed.
• Assess equipment and machinery to gauge if they are in safe, working order.
• Create plans to improve health and safety in the workplace.
• Educate staff on health and safety protocols.
• Prepare reports for management.
• To conduct In house training to employees.
• To Conduct TBM on site to employees everyday.

Safety Coordinator Requirements:

• Advanced Certificate in Workplace Safety and Health (Level B).
• Experience as a health and safety Coordinator.
• Excellent communication skills.
• Attention to detail.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Description & Requirements:

• Deliver excellent service to ensure high levels of customer satisfaction.
• Respond to customer complaints and concerns in a professional manner.
• Monitor inventory levels and other new items.
• Ensure store compliance with health and safety regulations.
• Motivate the sales team to meet sales objectives by training and mentoring staff.
• Create business strategies to attract new customers, expand store traffic, and enhance profitability.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.
• Bachelor's Degree/Diploma.
• Can work under pressure.
• Able to work on weekends and public holiday, can work overtime.

Commercial vehicle workshop and rental company in the east hiring operations support coordinator.

Roles & Responsibilities

- Facilitate the handover/takeover of rental vehicle to and from customer.

- Perform basic checks and maintenance of rental vehicle.

- Attend to customers' enquiries and requests for vehicle servicing and repairs& raise work orders to mechanics.

- Drive vehicle to inspection centre for routine inspections.

- Performs ad hoc duties as assigned by supervisors.

Requirements

- Independent, proactive, good communication skills.

- Possess valid class 3 & 4 driving license.

- Prior working experience in automotive workshop will be an advantage.

Working Hours

- Mon – Sat , 9am - 6pm

Location

- Defu Lane

Salary Range

- $2000 to $2500

Depend Electronics in Singapore

Depend Electronics is a worldwide supplier and exporter of electronic components, specializing in CPU, Memory, PC/Service Peripherals, LCD panels, Active and Passive components. Depend Electronics has expanded to Singapore and we're looking for talented individuals to join us. As part of our founding team, you'll have the flexibility to contribute your ideas and shape our Singapore-based company. Join us in a dynamic and innovative environment where your passion and contributions can make a difference. Submit your application and resume to the provided contact information and be a part of our success story.

Job Title: Senior/Sales Manager (based in Singapore)

What You’ll Do (Responsibilities and Duties):

1. Lead a sales team to develop, decompose, and execute sales plans in accordance with the company's annual international trade sales objectives, ensuring the achievement of sales targets.
2. Personally drive revenue by prospecting new customers, managing existing customer relationships, and growing business within accounts.
3. Proactively identify, develop, and nurture new sales opportunities in spot buy, excess inventory, PPV within your existing relationships.
4. Collaborate with the internal team (sourcing team, warehouse, and logistics team).
5. Assist the General Manager in sales business management and contribute to the establishment of a sales management system.
6. Assist with any other ad-hoc projects where necessary.

About You (Requirements):

1. Diploma's degree or above.
2. Minimum 5 years of industry experience, with at least 3 years of team management experience, and preferably experience in team building.
3. Background from the top 50 distribution industry companies will be advantageous.
4. Direct experience in the ASEAN market and with customers is essential. Experience in the Indian market is a plus.
5. Strong logical thinking ability and a sense of responsibility.
6. Excellent communication and negotiation skills, with risk management capabilities.

Job Responsibilities:-

• Achieve monthly and yearly sales target
• Look for new customers in plant nurseries, wet markets, chain outlets, supermarkets, petrol kiosks etc including negotiating and liaising with account buyers for listing of new products/promotions
• Ensure that customers are aware and updated on the full range of products available
• Negotiate and secure display areas
• Monitor market trends and competitors' promotional activities.
• Build rapport/relationship with store staff
• Handle customer feedback and requests

Job Description:

1. Support product team in servicing existing clients;
2. Attend to telephone calls, follow up on renewals;
3. Prepare renewal quotation to channel partners;
4. Monthly report on pipeline and closure;
5. Work towards sales and revenue target set by Renewal Manager;
6. Work on trade-up and up-sell opportunities; and
7. Any other sales-related duties assigned.

Job Requirements:

• N-Level or equivalent
• Able to work as a team
• Good communication and interpersonal skills
• Highly motivated and driven
• Proficient in MS Excel

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Benefits:

• 0 - 20% PRP (Performance-Related-Pay) every month
• 2% Medical allowance every month
• 14 days Annual Leave + Medical Leave per year

Job Description:

• Answer Queries, offer advice & introduce new services to customers and clients
• Able to work well in a team
• Ability to write and converse well
• Build and maintain relationship with customer and clients

Job Requirements:

• Good Communication and presentation skills
• Willing to learn and have a positive attitude
• Able to work well in a team and independently
• Ability to work in a fast-paced environment

22C1322 Maxhunt Resource Pte Ltd

R23116279 Ng Shu Wang

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Description

• Maintain and develop the relationship with existing automotive aftermarket customers in ASEAN region for both power transmission belt and air spring business
• Grow aftermarket sales in both automotive and commercial vehicle replacement market;
• Identify new growth opportunities in the region (new customers, channels, products, etc), launch and execute new business development in emerging countries in South East Asia
• Coordinate all sales, marketing, and customer support activities in the region with vertical head and functional departments; Provide sales forecast, conduct market studies, gather competition information and report regional market trends

Qualifications

• At least 10 years of sales and business development experience in either passenger car aftermarket or commercial vehicle industry in ASEAN region;
• Knowledge and experience with engine-related aftermarket auto parts (timing belts, MV belts & kits, engine mounting) or air spring/air suspension products are highly preferred
• Familiar with the distribution channel, wide connection and close relationship with automotive or commercial vehicle aftermarket industry in ASEAN region
• Bachelor degree in engineering, business, or other rubber-engineered products experience preferred.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

A company that aims to provide Contemporary style furniture and styling ideas to house-proud house owners looking for great style and design.

We are looking for like-minded people who are result focused, entrepreneurial, and practical to join our team. Someone who enjoys which will provide professional advice or recommend solution for our customers as an in-house stylists.

Duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. Stay up-to-date with product features and maintain our store’s visual appearance in high standards.

Requirements

• Local applicants only
• Interior Design skill a PLUS
• Go the extra mile with positive attitude
• Maintain in-stock and presentable
• Remain knowledgeable on products offered and discuss available options
• Build productive trust relationships with customers
• Comply with inventory control procedures
• Works well in a team environment
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts

M & E Coordinator

Occupation

COORDINATOR

Job Description & Requirements

Job Description & Requirements

Job Descriptions:

• Coordination and management of all M&E works
• Ensure all M&E works are performed on time and in compliance with all necessary standards, codes of practice and safety regulations
• Ensure that all M&E works will achieve the high-quality level expected
• Responsible for the supervision & coordination of M&E works at project site.
• Understand Main Contract /Subcontract requirement.
• Check for discrepancies, defects, inconsistency in drawings.
• Monitor progress, quality of workmanship and compliance with requirements
• Supervise/track on-going site works on Master Program
• Prepare structural penetration shop-drawing for approval.
• Assess and verify M&E sub-contractors claims.

Job Requirements:

Diploma in Engineering (Electrical or Mechanical), Specialist Diploma in M&E coordination

Minimum 3 years of relevant experience

Salary: $3,500.00 - $4,200.00

Job Description & Requirements

Coordinate and Monitor all Architecture trade

• Submission of sample/ shop drawing/ catalogues & technical documents for consultants approval and keep track of all approvals , feedback/ comments form consultants for subsequence processing
• Coordinate with others discipline (Structure and M&E) for all technical issues found in construction drawings
• Check all drawings and prepare RFI for all discrepancies
• Coordinate and submit all materials to consultant for approval
• Coordinate with VDC/ BIM team for all Architecture setting out issue
• Prepare work method of statement for submission
• Coordinate with subcon for trade demo before start works
• Ensure all work with proper inspection records by RTO
• Control the registration and distribution of architectural construction drawings and revision
• To manage the quality control QA/QC works to achieve CONQUAS score
• Other adhoc duties as assigned by Project Manager

Requirement:

• Candidate must possess at least Diploma/ Degree in Architecture or equivalent
• At least 3 years of local working experience in the Architectural Coordination works
• Proficient in AutoCAD, basic knowledge for BIM software like Revit
• Able to lead and work independently

Job Description & Requirements

Job Description:

· Assist Project Manager

· Oversee the direction of the project, ensure compliance of specifications and requirements

· Responsible for general on site technical and engineering matters

· Liaise with Sub-Contractors & Consultants, Client and other stakeholders

· checking and preparing site reports, designs and drawings

· maintaining quality control procedures

· Overall projects planning, scheduling, monitoring and updating to meet targets.

· Ensuring & assessing site safety to minimising risk

· Other adhoc assigned

Job Requirements:

Diploma in Engineering (Electrical or Mechanical), Specialist Diploma in M&E coordination

Minimum 3 years of relevant experience

Salary: $3,000.00 - $3,600.00

Director of Sales & Marketing who can oversee and direct all Sales & Marketing activities including planning and development of promotional strategies and marketing plans; assisting with the developmental and implementation of the sales & marketing plan and manage the sales & marketing team.

Responsibilities

- Produce the Annual Revenue Plan, Marketing Budgets and Forecasts

- Produce Action Plan related to the Revenue Plan to ensure Revenue Plan objectives are achieved

- Coordinate all metods of maintaining and increasing business volume which includes advertising, sales promotion, personal selling, publicity, community relations, special sales projects etc

- Create and implement special programs to achieve greater profitability

- Enhance the image of the hotel in the local community

- Review regularly actvity reports of Sales & Marketing staff to ensure targets and Sales objectives are being met

- Investigate potential markets

- Manage the developemtn of new products and services

- Oversee the development of new marketing strategies

- Conduct market research

- To prepare the Department's budget with the FInance Dept

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Location: Toa Payoh

Key responsibilities:

1. Initiate connections with potential leads and clients by diligently following up and entering their information into our CRM system for streamlined management.
2. Proactively cultivate and expand relationships with leads, ensuring systematic tracking and qualification of these connections.
3. Engage in proactive follow-ups with leads to convert them into loyal customers of our brand.
4. Handle all incoming inquiries from both local and international customers via phone calls.
5. Develop a comprehensive understanding of our products, including room types and amenities.
6. Utilize the property management system proficiently to address room availability, log special requests, and provide relevant information to customer inquiries.
7. Conduct training sessions for our agent partners worldwide and support live sales efforts at the property.
8. Offer consistent support and services through various communication channels such as phone calls, emails, online chatbots, and social media platforms.
9. Proactively anticipate and address customer needs as they arise.
10. Meet service level agreement targets regarding response and follow-up times.
11. Achieve key customer service metrics, including maintaining professionalism during interactions and securing high customer satisfaction scores.
12. Provide regular updates and reports to management regarding lead interactions and overall data analytics.
13. Compile reports detailing customer needs, interests, issues, and valuable feedback gathered during interactions.
14. Generate daily reports on room occupancy, lead inquiries, market feedback, and recommend strategies to enhance booking numbers.
15. Work closely with the marketing team to understand various campaigns, promotions, and marketing channels to effectively communicate with leads.

Required skills and attributes:

• Candidates with at least 2 - 4 years of experience and proven track record in sales or customer service roles.
• Exceptional verbal, reading, written, analytical and reasoning skills are a must
• Robust interpersonal, communication and relationship skills
• Must be bilingual in English and Mandarin Chinese
• Strong Microsoft Power Point and Excel Skills desirable
• Have a customer-oriented (Anticipate and identify the needs of customers) mindset and an acumen for understanding and addressing customer needs and wants
• Experience with CRM/EDM software an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431