Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

INFORMATION:

As a Data Center Segment expert, the Sales Engineer is responsible for leading, developing sales strategies and plans as well as generate new business opportunities to the company.

The position does this by locating, developing, defining, negotiating, and closing business relationships with potential and existing key accounts, end customers, consultants, and system integrators.

The position maintains extensive knowledge of current market conditions, competitive positions, and solutions/services that PS can provide to develop the pipeline of business coming into the company.

This position has the ultimate objective to aggressively achieve profitable growth through monitoring of Data Center project pipelines and assisting to convert these into actual orders.

RESPONSIBILITIES

Generate new business opportunities and proposes potential business deals by contacting potential customers, decision makers and target accounts. Screens potential business deals by analyzing market strategies, deal requirements and evaluate options.

Works closely with local, regional, and global teams to close new business deals with persuasive approaches and pitches that will convince potential key accounts/customers to do business with PS. Collaborates to establish long term working relationships with key stakeholders and decision makers at different management levels across key accounts’ organizations.

Establish, cultivate, and maintain key relationships with end customers, influencers, and contractors. This can be done in conjunction with distribution partners and direct engagement.

Uncover and build opportunity pipelines with Sales, end customers and advance through the sales stages progressively till deal closure. Ensures that data is accurately entered and managed within PS’s CRM and sales/project management system.

Establish budgetary forecasts and sales volume targets for the SEA DC market.

Collaborate with Sales to assess level of involvement required from distribution to ensure success of closing business and project opportunities. Provides project guidance for price and quotation strategy to distribution network.

Identifies and support in qualification of strategic alliances to expand PS solution, products, and services; and business networking to leverage into additional markets.

Provide front line Data Center related marketing and technical support to distribution partners and dealers, as necessary.

Analyze sales and marketdata to provide relevant information to senior management for decision making.

Plays an active role in promoting PS in trade events and associations. Works with Marketing and Engineering to create, prepare and present technical papers and other application specific white papers for marketing collateral, trade journals and conferences.

Be the expert in Data Center power products and solutions, industry standards and overall on-site power system design and integration.

TRAVEL

This position requires travel up to 50%.

REQUIREMENTS

Degree in Electrical or Mechanical Engineering with at least 8 years of relevant sales experience in the power generation business.

Solid proven direct and channel sales track record. Able to present and negotiate with senior executives and decision makers both internally and externally.

Results driven, strong will to compete and win in a business environment.

A good team player and enjoys interacting with people of all levels.

Able to travel frequently and work independently.

CRITICAL TECHNICAL, PROFESSIONAL AND PERSONAL CAPABILITIES / SKILLS

Experience in Data Center segment is critical to the growth of PS business. Strong technical knowledge of power generation products and solutions. Has good knowledge of industry standards and requirements.

Strong people and communication skills that engages and motivate others. Able to stimulate new thinking and remain customer focused.

Strong drive to succeed; motivated, energized and demonstrates high level of enthusiasm.

Excellent team player. Able to lead or participate in cross-functional teams to achieve goals and objectives. Objective, open-minded and receptive to feedback.

WORKING HOURS / LOCATION

5-day work week

8.30am to 5.15pm

Located in Jurong

OTHER BENEFITS

Annual leave - 15 days up to 21 days

Medical, dental, optical and annual health screening benefits

Company transport provided at Boon Lay MRT station

Other allowances applicable

Interested applicants, please attach your resume with your current salary. expected salary, reasons for leaving and notice period upon application.

Gladwin Teo Jian Rong

EA No. 23C1599

EA Personnel no. R1768774

Compensation: Basic Salary + Commission. Earn over $5000 per month!
Benefits: 7 days of Annual Leave
Locations: 200 jalan sultan textile centre

Company Overview

ATTAIN RESEARCH COSMETIC PTE. LTD.

Position overview

As a SALES & MARKETING MANAGER , you'll enjoy a dynamic work environment, engaging with diverse customers and showing them how our products can improve their quality of life.

Key Responsibilities:

Customer Engagement:

• Greet customers warmly and create a welcoming, personalized shopping experience.
• Understand customers’ needs to offer tailored product recommendations.
• Follow up on leads to convert inquiries into sales, making customers feel valued.

Sales:

• Use product knowledge to recommend and upsell premium items.
• Consistently meet or exceed sales targets, contributing to store growth.
• Actively seek opportunities to close deals and achieve goals.

Team Collaboration:

• Collaborate with your team to achieve store goals and provide excellent service.
• Share feedback and insights to improve sales strategies.

Requirements:

• Proven track record in sales.
• KPI-driven and eager for growth.
• Resilient and adaptable to change.
• Strong listening and communication skills.
• Tech-Savvy with platforms such as Google Workspace, Slack, WhatsApp, email, etc.
• Willing to work on Public Holidays and Weekends

Working Schedule (Full-Time): 11am to 9pm (2 meal breaks), 6 days work week. Rest days are flexible.

*Only shortlisted will be notified!

We're excited to work with you!

Job Types: Full-time, Part-time, Permanent

Pay: $3600.00 - $6,000.00 per month

Expected hours: No more than 35 per week

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Professional development
• Promotion to permanent employee

Schedule:

• Holidays
• Monday to Sunday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Retail Sales: 2 years (Required)
• Sales: 2 years (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

XLX front Desk Customer Service

Sales Assistant

Singaporeans, Permanent Residents.

•Brew traditional coffee and tea, prepare traditional toasts

•Make drinks like local singapore Kopitiam Drinks

•Mix drinks

•Cashiering

•Manage customer relationships

•Manage logistics

•Promote products

•Area cleaning

✏️ Job Requirements:
•Able to work in teams, a fast paced, non air-con hawker centre environment
•Able to stand for long periods
•Able to speak, read and write simple English and Chinese and Dialect

works in retail and wholesale stores to help customers find products, answer questions, and provide excellent customer service

Stocking and replenishing: Unpacking deliveries, stocking shelves, and rotating stock

Tracking sales: Tracking and reporting sales records

Maintaining store appearance: Keeping the store clean and tidy, and maintaining visual merchandising standards

Job Details:

• Working Hours:11:00 AM - 2:00 PM OR 5:00 PM - 7:00 PM (Saturday & Sunday)
• Salary: SGD 10-12/hour + Commission
• Location: Islandwide

Key Responsibilities:

1. Distribute promotional flyers at designated locations to attract potential leads.
2. Engage with parents and students to introduce the company's educational programs.
3. Gather contact information of interested leads and encourage sign-ups for trial classes.
4. Represent the company in a professional and friendly manner.

Requirements:

• Outgoing and approachable personality with strong communication skills.
• Comfortable interacting with people in a public setting.
• Enthusiastic about education and helping others learn.
• Able to work weekends (Saturday and Sunday).

• Accomplishes marketing and sales staff objectives by recruiting, selecting, training, and coaching employees.
• Communicates job expectations by planning, monitoring, and reviewing job contributions.
• Achieves objectives by creating marketing and sales strategies.
• Prepares and completes the marketing action plan.
• Meets financial objectives by forecasting requirements and preparing annual budgets.
• Determines annual and gross-profit plans by forecasting and developing annual sales quotas for regions.
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertisements.
• Identifies marketing opportunities by understanding consumer requirements.
• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities.
• Sustains rapport with key accounts by making periodic visits.
• Collects, analyzes, and summarizes data and trends.

Responsible for overoll plainning & coordination of the development work from conceptualization, design in architectural drawings with 3D Max, 3D Studio, SketchUp, Photoshop & perspective drawing and Auto-Cad, work to completion within established budget, schedule & quality standard. Meeting with clients & site monitoring till project is hand over.

Responsibilities:

• Represent the hotel professionally by upholding proper grooming standards, conduct and ability to present the hotel product and services effectively.
• Day-to-day sales activities include telemarketing, sales calls, hotel visits, entertainment, virtual presentations etc.
• Generate new sales leads/ prospects and establish new accounts to grow client base
• Foster and maintain relationships with existing clients through sales calls and regular site inspection to maintain loyalty. Manage leads and enquiries and provide suitable solutions promptly
• Be familiar and diligent with various company systems and sales tools, such as property management system, customer relationship management system, booker loyalty where applicable
• Provide timely updates to superior and team on activities and market information. Review account portfolio regularly and present to management to provide analysis of each account and forward action plans
• Compliance with statutory regulations and internal guidelines/ SOPs
• Follow up with clients whose payments are outstanding and overdue

Skills and Experience Requirements:

• Min five years of experience as sales manager
• Three to five years of sales experience
• Proven track record of positive sales performance
• Strong communication skills
• Creating and implementing a sales plan
• Meeting sales goals by monitoring progress
• Analyzing sales data
• Presentation skills
• Management and leadership skills
• Developing budgets
• Mentoring and coaching sales reps

Job Responsibilities

· Proactively visit existing and new specialist doctors to establish strong relationships and identify new business opportunities

· Acitively generate new business by introducing doctors to the imaging MRI centres, driving referrals and ensure sustained partnerships

· Build relationships with key channel suppliers(insurance companies, GP clinics) to foster long term collaboration and business growth

· Identify and develop B2B and B2C consumer segments to expand the customer base.

· Conduct regular competitive analysis and pricing research to ensure competitiveness

· Develop and execute marketing strategies and campaigns from concept to completion

· Ensure the timely rollout of marketing plans with coordination with different stakeholders

· Build brand awareness through promotional packages and adjust strategies accordingly

· Compile and maintain comprehensive products/services offering lists

Requirements

· At least a diploma in Business or Marketing

· At least 2 years sales experience, preferably in the healthcare or medical industry

· Self motivated with the drive to meet new doctors to the centres

· Result-driven, with proven ability to meet and exceed sales targets

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Main duties and responsibilities:

• Manage sales activities, address customers' enquiries, sales order processing, initialing of quotations.
• Seek lead contacts from various sources and perform marketing/cold-call.
• Perform support to Sales Admin and Marketing function.
• Site visit / meeting to discuss on delivery requirement.
• Provide inside sales support to internal department to ensure team efficiency and effectiveness.
• Follow-up with site visit, order coordination and payment collection.
• Other ad hoc assignment as assigned.

Event & Sales Executive

Job Description:

•⁠ ⁠Client management and sales – client prospecting to identify their needs and creating suitable proposals and quotations that meet their requirements

•⁠ ⁠Client communication and relationship management - providing timely follow-up with clients via phone, email, virtual and in-person meetings to handle objections and negotiations

•⁠ ⁠Be accountable for increasing revenue and securing sales to achieve sales targets

•⁠ ⁠Provide professional customer service, client support and recommendations

•⁠ ⁠Build rapport and establish long term relationships with customers

•⁠ ⁠Proposal writing, quotation, invoicing and payments

•⁠ ⁠Events planning and coordination – liaising with various internal and external stakeholders to ensure the creation of a successful event programme

•⁠ ⁠Assist in refining the company’s sales strategy and processes

•⁠ ⁠Collaborate with Marketing team to suggest new marketing strategies and promotions

Job Highlights:

•⁠ ⁠Competitive salary and benefits

•⁠ ⁠Great career progression opportunities

•⁠ ⁠Supportive and fun working environment with nurturing culture

•⁠ ⁠Training and mentorship provided

•⁠ ⁠Work in a fast-growing company and deliver real world impact

•⁠ ⁠International and collaborative team

Why Join Us:

•⁠ ⁠Join our fun and dynamic team to build the brand and business with us!

•⁠ ⁠Great learning opportunities (everything from client management, sales opportunities, proposal and pitching etc)

•⁠ ⁠Great career progression (if you perform well, you might be heading a team of sales executives more quickly than usual)

•⁠ ⁠Great working environment with capable people, merit-based systems and nurturing culture

•⁠ ⁠Flat working structure. We take your feedback and contribution seriously, and we want you to grow together with the company

Requirements:

•⁠ ⁠At least 1-2 years of experience in corporate sales (events and/or hospitality sales will be preferred)

•⁠ ⁠Meticulous and great attention to details

•⁠ ⁠Highly organized with good time management skills

•⁠ ⁠Strong communication skills – verbal, written and presentations

•⁠ ⁠Able to work under pressure in a dynamic and fast-paced environment

•⁠ ⁠Proactive and can solve problems independently

•⁠ ⁠Work well with others as a good team player

•⁠ ⁠Demonstrate a high level of integrity and ability to handle confidential information appropriately

•⁠ ⁠Proficient in Microsoft Office, Google Workspace applications (i.e. Google Docs, Google Sheets, etc)

Benefits:

•⁠ ⁠Total Salary Compensation = Basic Salary + Attendance Bonus + Sales Commission

•⁠ ⁠Basic Salary Range: SGD 2200 to SGD 2800 per month depending on qualifications & experience

•⁠ ⁠Sales commission and incentives (uncapped - the more sales you close, the more commission you earn)T&C applies

•⁠ ⁠Medical, dental upon confirmation.

•⁠ ⁠Great career progression opportunities

•⁠ ⁠Supportive and fun working environment with nurturing culture

•⁠ ⁠Training and mentorship provided

•⁠ ⁠Work in a fast growing company and deliver real world impact

Summary of role requirements:

•⁠ ⁠Looking for candidates available to work:

•⁠ ⁠1 year of relevant work experience required for this role

Responsibilites

• Buiding and maintaining strong relationships with key clients.
• Developing strategic account plans for key clients to achieve sales targets and maximize revenue growth.
• Leading sales efforts with key clients, including presenting products or services, negotiating contracts, and closing deals.
• Conducting thorough needs assessments and understanding the business chanllenges and goals of key clients.
• Coordinating with internal teams such as marketing, product development, and customer support to ensure seamless delivery of products or services to key clients.
• Conducting market research and analysis to identify new opportunities within existing key accounts.
• Addressing any issues or challenges that arise during the client relationship.
• Providing regular reports on sales activities, clients feedback, and market insights to management.
• Continuosly seeking ways to enhance client relationship and improve sales processes.

Requirements

• Diploma/ Degree in Business Adminstration, Marketing, sales or related field is often required.
• Minimum 2 years of relevant experience in managing key accounts or strategic clients.
• Posses own transport vehicle.

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Contributing to the development of sales strategies.

Designing and implementing sales strategies for company products.

Working with the sales team to develop targeted sales strategies.

Answering client queries about product specifications and uses.

Maintaining client relations.

Tracking sales data to ensure sales quotas is met.

Requirement

• Minimum A Level / Local Diploma in any field
• Proven work experience as a sales executive.
• Knowledge of modern sales techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and sales strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

Overseeing sales, promotions and campaigns

Planning and directing the hiring and training of new Sales Representatives

Directing and coordinating all sales activities.

Preparing sales budgets and projections.

Tracking and analysing sales statistics based on key quantitative metrics

Handling and resolving customer complaints regarding a product or service

Advising representative on policies and Standard Operating Procedures (SOPs)

Requirement

• At least 2 years supervisory/managerial capacity
• Ability to work well with people of all levels within the organization
• High degree of professionalism and good business etiquette
• Detail -oriented
• Flexible
• Goal-oriented
• Proficient in Microsoft Office
• Communication Skills
• Negotiation Skills
• Presentation Skills
• Planning and Organizing Skills

Roles & Responsibilities:

• Direct the Sales team to result in client satisfaction and revenue growth
• Develop, execute and oversee strategies and plans to achieve the set business targets and maximise sales opportunities
• Define the approach for the overall sale of new business and account retention
• Build and maintain strong and long-lasting relationships with existing and new customers while understanding their business objectives and needs
• Foster relationships with existing and new customers to achieve desired revenue
• Promote positivity and motivation within the Sales team
• Investigate and resolve factors impacting sales performance
• Monitor changes in industry and leverage them for business opportunities
• Review sales performance and analyzing performance reports

Requirements:

• At least 3 years of experience as a Sales Manager
• Strong organizational and leadership skills of at least 3-5 years of track record in managing a sales team
• Knowledgeable and excellent networking in semiconductor industry
• Excellent communication, interpersonal, presentation and negotiation skills

Architectural BIM Coordinator required for local company undertaking MRT stations. Must be skilled in Archicad software and BIM workflow. Knowledge of local authority submissions process is essential to this role; experience with the design and BIM coordination of other disciplines. Team player skills and appreciation of high quality design is essential.

Key Responsibilities:

• Project Planning & Execution: Develop, organize, and execute commercial renovation projects while adhering to budgetary and scheduling constraints.
• Communication: Act as the main point of contact between clients and project teams throughout the duration of the project, ensuring a smooth flow of information, especially during the production phase.
• Supplier & Subcontractor Management: Effectively manage relationships with subcontractors and suppliers. Ensure all communications are clear, respectful, and concise.
• Work Schedules: Prepare detailed work schedules and timelines for all assigned projects, ensuring all milestones and deadlines are met.
• Project Monitoring: Track and monitor the progress of ongoing projects. Identify potential delays and resolve issues promptly to maintain project timelines.

Qualifications:

• Proven experience in project coordination or management, especially in renovation or construction projects.
• Strong organizational and planning skills with the ability to prioritize tasks effectively.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously while maintaining a high level of attention to detail.
• Strong problem-solving skills and ability to adapt to changing project requirements.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

· Responsible for preparing and modifying schematic, detailed, and production drawings for precast concrete components, steel moulds, and reinforced concrete (RC) structures.

• Responsible for creating 2D and 3D presentations and design drawings, while developing solutions to technical and design challenges in compliance with Singapore's established standards.
• Responsible for compiling data and performing basic design computations.
• Participate in client liaison, authority consultations, coordination with consultants and subcontractors, and attend design and construction meetings.

Requirements:

• Diploma or Degree in Civil Engineering
• At least 5 years of related working experience
• Experience in checking Precast Concrete Shop Drawings and working with Precast Concrete Supplier Design Team

If you are interested, please send in your updated resume by clicking “Apply now” or email to [email protected]

Lim Siew Hua

Registration Number: R1984199

Workstone Pte Ltd

EA License Number: 19C9998

(Only shortlisted candidates will be notified.)

As a Sales Development Representative (SDR) on our Sales team, you will prospect, qualify, and generate customer leads to assist in Datadog’s overall business growth within the Vietnamese segment. By partnering with internal stakeholders, you will help IT and Technology innovators across markets recognize Datadog’s impact in their digital transformation and migration to the cloud. SDRs have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Collaborate cross-functionally with various Datadog teams
• Drive initial prospect qualification and schedule discovery meetings
• Develop, present, and implement strategies for acquiring new business
• Conduct outbound outreach by cold calling and emailing prospective customers
• Learn to follow a well-defined methodology to help identify a customer's unique needs

Who You Are:

• Motivated by a career in sales
• Someone with an innate curiosity to learn
• Have a desire to succeed alongside teammates
• Proven in your written and verbal communication
• Comfortable with being able to learn from rejection

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Responsible for processing membership applications, providing exceptional customer service, and maintaining accurate membership records. Possess a strong understanding of club rules, regulations, and offerings to effectively communicate with members and address their needs.

What you will be doing

• Membership Processing: Efficiently process new membership applications, renewals, resignations, terminations, and other membership-related transactions
• Data Management: Maintain accurate and up-to-date membership records, including photographs, contact information, and membership status.
• Member Support: Provide excellent customer service to members by addressing inquiries, resolving issues, conducting Club Tours, and assisting with membership-related matters.
• Membership Communications: Develop and implement effective communication strategies, including sending welcome packages, renewal reminders, and other relevant notifications.
• Sales and Marketing: Generating leads, following up on inquiries, and delivering product information. Assist in planning and executing marketing campaigns and track key performance indicators (KPIs).
• Report Generation: Generate regular reports on membership trends, statistics, and performance metrics.
• System Maintenance: Update and maintain the membership management system to ensure data accuracy and efficiency.
• Compliance and Security: Ensure compliance with all relevant regulations and security protocols related to member data.

What we are looking for

• Candidates who hold a Diploma/ GCE “A” levels is preferred.
• Excellence customer service with good interpersonal skills
• Proficiency in oral and written English, another language is a plus (To liaise with English and Mandarin-speaking associates)
• A collaborative team player with strong communication, customer service, and interpersonal skills
• Prior Sales and marketing experience is a plus.
• Positive and proactive attitude
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

All successful candidates can expect a competitive remuneration package and a comprehensive range of benefits.

We regret that only shortlisted candidates will be notified.

Customer Service and Operations Coordinator (Full-Time)

Since 2013, Joy Music Studio is an established music school in Marine Parade offering a variety of instrument choices and professionally equipped studios, we are known for our enthusiastic teachers and customized approach for learners.

We are currently looking for a motivated and friendly Customer Service and Operations Coordinator (Full-Time) to join our joyful team at our Marine Parade location.

Why choose us? Our team is the heart of our music school so we work hard to create place where you will be proud to work here every day.

Below are some of the benefits we offer:

• Competitive Salary and Bonus Incentive Programs
• Paid Annual Leave and Medical Leave
• Medical Insurance Coverage
• Mentorship and training support
• Fun, energetic environment where the entire team often collaborate musically together
• Employer sponsorship of related certification/skills development
• Special rates for music lessons at our school
• Convenient location and good food next to Marine Parade MRT and Parkway Parade Mall

Commitment Requirement:

• Commitment levels: Full-Time 42 hours/week, on-site
• Available to work on weekends and weekday afternoons/evenings

Role & Responsibility:

Sales

• Respond effectively to enquiries (walk-in customers, online, email, phone)
• Proactively manage customer leads to encourage trial sign-ups
• Nurture lead funnels, arrange for trial lessons, and sign-up new students

Operations & Customer Service

• Oversee day-to-day operations and administration at the centre
• Maintain and organize software used for scheduling, customer management, invoicing
• Prepare and send student invoices accurately and on-time
• Coordinate communications between the school, parents, students, and teachers effectively

School Activities, Marketing & Promotions

• Support marketing/promotion activities when requested
• Help plan or coordinate school activities such as concerts, workshops, camps, programs

Help create a friendly, positive, and professional environment within the school

• Greet students/parents and create a warm, welcoming environment
• Build and maintain good relationships with parents and students
• Assist with training/orientation new team members

Here's what we are looking for:

• 1 year + in music or education/tuition related industry
• 1 year + in customer-facing or operations related roles
• Key skills: personal initiative, detail-oriented, team player, problem solving, multi-tasking
• You Smile ALOT; a bright and cheerful personality with confident communication skills
• Past experience working with parents, children and teens
• Past experience learning music, performance arts, or music production a BONUS

To apply, please send your CV and Cover Memo to [email protected]. We look forward to hearing from you!

Community Partnerships

• Working with Management to identify funding needs and direction before developing relevant programmes and campaigns
• Review, plan and execute innovative fundraising initiatives such as specific campaigns and special events to support fundraising efforts and meet fundraising targets
• Conduct research, data mining and analysis for donor projects and presentations
• Donor Management – maintaining and updating records, continuously and proactively seeking out and building relationships with existing donors through consistent, sustained, and valuable engagement to maintain donor loyalty and conversion
• Prepare donor reports, appeals, and impact updates to internal and external stakeholders
• Any other projects as assigned by the Chief Executive Officer

Volunteer Management

• Assist in volunteer management/strategy: recruitment, retention, reactivation, engagement
• Conduct risk assessment for volunteer participation

Programmes

• Employ a structured methodology to collaborate with the programme team and stakeholders, fostering a deep understanding of client challenges and requirements.
• Maintain a comprehensive grasp of client needs, continually refining programme implementation strategies.
• Develop coherent plans to address challenges and enhance programme efficacy.

Programme Evaluation

• Conduct comprehensive evaluations and reviews of programmes and projects, utilizing data analysis and research methodologies.
• Engage stakeholders throughout the change management process, ensuring seamless transitions within the programme.
• Manage inter-project interfaces across diverse stakeholders and sectors.
• Promptly initiate corrective actions and interventions to address programme gaps or issues.
• Regularly report on programme progress to stakeholders.