Customer Service Coordinator

Alternate 5.5 Days/week

Job Description

• Handles customer inquiries via phone or email
• Supports customers in providing quotations and follow up on the inquiry
• Create Job order and update on amendments accordingly
• Provides post-sales support and day-to-day business liaison with customers
• Ad hoc duties assigned

Requirements

• Certificates or qualifications equivalent to Secondary Education
• Minimum of 2 years of related working experience preferred
• Proficient in written and spoken English
• Good related customer service/sales coordination experience
• Able to multi-task and work with minimal supervision

Requirements:

· Advanced Certificate in Workplace Safety & Health Coordinator / Level B

Responsibilities:

· Ensure the safety of personnel through compliance with Workplace Safety & Health Act and other legislations.

· Conduct daily toolbox meeting.

· Conduct routine systematic safety audit / inspections.

· Investigate into any accident/incident which took place within the site/factory and recommend corrective action needed to be taken to prevent recurrence.

· Generating weekly safety reports to management etc.

Job responsibilities :

• Coordinate and Support sales efforts to grow the business.
• Evaluate and handle the processing of all sales orders and administrative transactions while ensuring accuracy and timeliness.
• Monitor, co-ordinate and negotiate with suppliers on delivery schedules/shipments to ensure on-time deliveries.
• Coordinate with freight forwarders for the shipment of goods with competitive freight cost.
• Tracks and updates the status of ongoing shipments. Take responsibility for the shipment from its origin country until the shipment is delivered to the warehouse.
• Preparing shipping documents. Keep records of all related costs and documents including generation of Goods Received (GR).
• Co-ordinate suppliers’/distributors’/clients’ claims for shipping discrepancies such as damages, short shipment, over shipment, pricing etc.
• Co-ordinate with warehousing staff to pick/pack the shipments for delivery to clients and ensuring sales orders are delivered on time and according to contract terms and conditions.
• Coordinate sales efforts with team members and related departments.
• Maintain planning spreadsheets that are required to manage transactions and provide essential management information.
• Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience and further delays
• Ensure quick responsive services and follow-ups and build strong relationships with staff, existing and prospective clients to grow sales.
• Develop and maintain a positive corporate image and reputation with clients.
• Contribute to team dynamism by sharing feedback from clients.
• Maintain quality service by establishing and enforcing the company's service standards.

Job requirement :

• Possess an aptitude in problem-solving
• Able to work in a fast-paced environment
• Capable of collecting, analysing, processing and storing information
• Good team working and communicating skills, both verbal and written
• Good interpersonal skills (approachable, position, motivated, go-getter attitude)
• Possess computing skills, including MS Word, Excel, Outlook and conferencing software
• Able to identify opportunities for further improvements to current order processing methods

Interested candidates, please apply with detailed resume and stating expected salary.

We regret that only shortlisted candidates will be contacted.

• Based on the master program, work out a schedule for shop drawing preparation/approval and material approval/procurement and monitor the status.
• Supervise BIM modelers to produce shop drawings.
• Liaise with the BIM team on drawings production to identify clashes with other trades.
• Review, coordinate, and liaise with Consultants and Subcontractors to define the Architectural construction details and interface to Structure and M&E services.
• Ensure compliance with construction drawings, project specifications, client's needs, and authorities' codes and standards.
• Verify site installation according to approved shop drawings and finalize as-built drawings.
• Review project specifications, technical clarification, and construction drawings, identify technical issues, and seek clarification.

Requirements:

• Candidate must possess at least a Professional Certificate, Diploma, or a Bachelor’s
• Degree in Building or Architectural from a recognized institution.
• Minimum 5 years of relevant experience in building projects
• Knowledgeable in Singapore Building Codes and Regulations for Code on Accessibility in the Built Environment, Approveddocument/Acceptable solution and Green mark issued by BCA
• Familiar with local standard quality implementation, BCA CONQUAS, and other Quality Mark Assessments Familiar with Safety aspects in the Construction industry.
• Preferable experiences in Hospital/Medical facility in Singapore.
• Preferable knowledge of BIM software / Autodesk Revit.

Job Description

• Interpret contract specifications, architectural standards, and designs for construction
• Organise and lead meetings for design and construction; monitor and manage budgets; write reports; and carry out additional administrative duties associated with the projects that are allocated
• Oversee architectural planning, consulting coordination, and document control, including tracking sample submissions and drawing approval status
• Coordinate, organise and prepare construction and architectural documents and drawings
• Oversee architectural projects, communicate with clients and subcontractors regarding architectural issues, and guarantee the highest levels of architectural workmanship
• Provide the architectural designers with technical guidance on building requirements
• Organize and/or participate in subcontractor and consultant meetings

Requirements

• Min diploma in engineering
• Min 3 years of construction experience

Responsible:

• Supervise the progress of M&E works on site. Coordination of sub-contractor's M&E work and ensuring the work is on schedule.
• Ensure M&E works are carried out according to specifications / drawings for Electrical, ACMV, Plumbing, Sanitary & Fire protection etc.
• Ensure contractor comply with all necessary standards, code of practice and safety regulations.

Requirement:

• Degree/Diploma in Mechanical Engineering recognised by Singapore Professional Engineers Board (PEB) in Civil Engineering
• With 3 years of working experience in the construction industry.

If you are shortlisted for the first round of screening, our Recruiter will contact you directly.

EA License No: 24C2521 | EA Reg No:21103634 (Johnny Wu)

Responsibilities:

• Manage shipping documentation to ensure timely delivery to customers.
• Maintain accurate shipping records and follow document-keeping standards.
• Coordinate import shipment paperwork and work with forwarders for timely deliveries.
• Respond quickly to shipping inquiries and resolve issues.
• Collaborate with internal teams and external partners for smooth operations.
• Prepare reports on shipping and operations.
• Perform other related duties as needed.

Requirements:

• Capable of working independently with minimal supervision and also as part of a team
• Detail-oriented and highly organized
• Ability to multitask effectively
• Proficient in MS Office, especially Microsoft Excel

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Provide exceptional service to our guests, ensuring a memorable stay experience. Handle guest interactions, reservations, and resolve any issues promptly. Collaborate with colleagues to maximize room occupancy, promote hotel services, and maintain high standards of service quality.

• Provide exceptional customer service, ensuring high standards of personal presentation.
• Understand customer needs, delivering products and services that meet their expectations.
• Manage reservations from various sources (fax, phone, email) accurately in OnQ PM.
• Work with a sales-focused attitude, identifying opportunities to maximize revenue.
• Use suggestive selling and upselling techniques to increase revenue.
• Collaborate with other departments, ensuring professional and efficient communication.
• Promote Hilton Honors program and deliver loyalty benefits.

What do we need from you:

• 2 years of customer service experience
• Good computer skills (e.g., MS Office, property management systems)
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment
• Working Hours - 8:45am to 6:15pm (Mon to Fri or Tues to Sat)

Anticimex is the modern pest control company. Through prevention, new technology and sustainable solutions, we meet the new demands for healthy environments, for both individuals and businesses.

Due to growth, we’re looking for good customer service Operations Coordinator to join our team. As part of your role, you will be responsible for the below duties:

· Provide excellent customer service to clients

· Handle phone calls and emails

· Schedule and coordinate with Clients and Technicians for service appointments and follow ups

· Handle customer complaints timely and follow up with department in charge to provide appropriate solutions and/or alternatives. Follow up to ensure closure

· Communicate effectively, maintain and establish close rapport with clients

· Creating contracts and services into in-house programme and uploading of supporting documents

· Monitor cash collection by technicians in your team

· Check and compile service reports before sending to customers

· Prepare invoices accurately prior to send out to customers

· Attend to meeting with customers as and when required

· Preparing of reports requested by customers as and when required

· Perform all other ad-hoc duties as and when required

What we’re looking for:

Operations Coordinator

· Proficient in MS Office

· Problem-solving with critical thinking and analytical skills

· Ability to be flexible, multitask and learn in a fast-paced environment

· Self-driven nature with strong attention to detail

· Professional customer service skills

Benefits:

• Basic Salary $2,400 -$4,800 (OTE $28,800 - $57,600 P.A.)

• Company welfares & Benefits

• Opportunity for career progression and development

If you would like to know more, apply today as we’d love to hear from you!

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

• Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues.
• Production and maintaining of drawings from BIM (Revit) model and ensure proper transmission of data to all parties involved.
• Ensure that the detailed schedules of drawing production and site progress are met.
• For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Transform AutoCAD drawings into 3D drawings.
• Ensure BIM standards and Level of Development (LOD) are followed.
• Supervise site works according to the quality and EHS requirements.
• Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Degree in Architecture / Engineering
• Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

Job Description

a) Report to the Manager/Team leader as shown in the organization chart. Responsible for the coordination and control of technical matters, quality implementation and site supervision works.

b) The detailed duties and responsibilities includes but not limited to the following:

• Coordinate with all the parties including sub-contractors and consultants to solve and coordinate technical issues, production of drawings and ensure proper transmission of data to all parties involved. Ensure that the detailed schedules of drawing production and site progress are met.
• For quality management, the coordinator is responsible to fully implement with the quality recordings, carry out result analysis and formulate action plans for continuous improvement.
• Supervise site works according to the quality and EHS requirements.
• Handle all inspections and handing over process with the final objective of achieving customer satisfaction and high Conquas/QM score.
• Ad-hoc matters as assigned by the PM which is necessary for the execution of the project.

Job Requirements

• Degree in Architecture / Engineering
• Minimum 2-3 years' experience in BIM Drafting (Architectural or M&E)

Join Our Team as a Centre Manager/Coordinator at Master Maths Education Centre!

We are looking for an organized, proactive, and passionate individual to oversee daily operations and ensure the smooth running of our centre.

As a Centre Manager/Coordinator, you will play a key role in supporting our team, fostering a welcoming environment for students and parents, and driving the success of our programs.

If you are a strong communicator, thrive in a fast-paced environment, and enjoy managing both people and processes, we’d love to have you on board! Be part of a team committed to delivering excellence in education.

✓ Handling all student registrations and admin matters including sharing class details and summaries

using CRM and WhatsApp

✓ Editing class records with lesson summaries follow up with coaches and sharing with parents

✓ Typing, printing of worksheets and learning resources

✓ Ensure general tidiness, cleanliness and keeping up good image for the centre. Suggest any

improvements at any times too.

✓ Prepare classroom’s technologies and troubleshoot to ensure smooth operations

✓ Prepare and type out notes as and when needed

✓ Assist with accounts invoices and other ad-hoc accounts items

✓ Assist with enrolments and trials for new leads and engage leads

✓ Arrange and attend meetings with staff

✓ Be involved in marketing initiatives and any ad-hoc projects

✓ Be open to learn more productivity tools and skills

✓ Be open to being a good team player and leader

✓ Communicate and work together with Centre Managers, Ops Managers, Accounts, Sales and other team

members for Student Management related matters

✓ Provide caring and patient customer service in all communications with clients

✓ Suggest, Add Value and Promote to Processes for the Advancement of the Centre and all stakeholders

✓ Avoid disseminating company confidential, sensitive and private information without prior

authorisation

✓ Avoid taking a conflict of interest position in the enrichment industry in specific relating to tuition and

coding programs.

✓ Note: This job description is intended to convey information essential to understanding the scope of the role

and general nature and level of work performed by jobholders within this position. It is not exhaustive and can

be modified to include additional responsibilities or qualifications as deemed necessary.

1, Our company produces and sells dishwashing water, hand sanitizer, degreaser, disinfectant, laundry detergent, and other cleaning solutions. 2. The main customers are restaurants, hawker centers, coffee shops, cleaning companies, etc. 3. The main responsibilities of the sales supervisor are to divide channels, expand business, and maintain good customer relationship.

Project Coordinator/ Logistic cum Operations Executive

Responsibilities

- Coordinate daily deliveries and update project team and client directly when there are changes/ hiccup in schedule.
- Direct and follow-up with incoming materials and outgoing finished products to ensure prompt delivery to customers.

- Responsible for the preparation of appropriate and accurate delivery schedule report for Senior Project Managers.

- Attend all coordination meetings and work closely with clients, main contractors, architects, consultants, and subcontractors.

- To liaise with procurement team for procurement of equipment according to project schedule.

- Assist in tender preparations and technical submissions;

- Ad hoc assignment as and when required.
- Assist in office administrative matters

Requirements

- Experience in customer service will be appreciated

- Ability to work with little supervision and track multiple processes

- Outstanding organizational and coordination abilities
- O Level or Diploma in Business or other related field
- Good documentation and communication skills
- Good knowledge in Excel and Word
- Good working attitude and able to work well under pressure and tight deadlines

- Able to start immediately/ within short notice

- Singaporean/ SPR only

Benefits
- Working hours 9-6pm 5 ½ work week
- 13th Month + Variable bonus (Depending on companies performance)

Interested applicants, kindly call Mr. Ng @ 98365278 or Mr. Jordan @88183760 email your resume to: [email protected]/ [email protected]

The candidate shall have experience in supervision of architectural works including checking of quality and workmanship and shall have minimum eight (8) years of architectural experience with Recognised Diploma or degree in relevant architectural discipline, with at least five (5) years of experience in architectural works, standing supervision, construction supervision for projects of large scale and complexity in local context.

Job Description & Requirements

1. Review Architectural drawings, prepare catalogues and drawings from design intent and submit for approvals

2. Assist Project Manager in monitoring and managing the day-to-day operations of project to ensure that the works are executed to the required quality standard and conform with the drawings

3. Issue drawings to subcontractors and liaise with them for technical issues

4. Liaise with consultants / sub-contractors/ client's representatives on the project matters

5. Attend regular meetings with owner/client/contractors/ sub-cons on the project related matters

6. Work with the Architectural Consultants on the Authority submissions to statutory boards.

Responsibilities:

• To review, conduct incident / accident investigation and provide recommendations for countermeasures and to prevent recurrence of accident
• To coordinate of daily toolbox meeting and upkeep the records
• To conduct daily safety inspection and other type of safety inspection as required at work site
• To coordinate the immediate rectification of unsafe conditions and correct any safety malpractices on site
• Monitor and oversee the enforcement of In-house Rule and Regulation and ensure safe work practices on site
• Coordinate and conduct the safety induction course to all site staffs
• Submission of Quarterly EHS performance & 6-monthly review of Risk Assessment
• Ensure and to carry out duties in accordance to WSH Act & Integrated Management System
• Assist WSHO to establish, update, maintain, and implement the Safety and Health Management System
• To assist WSHO for all safety promotional activities, safety audits, safety meetings and execution of safety programmes

Requirements:

• Advanced Certificate in Workplace Safety and Health or equivalent
• Minimum 2 years of relevant working experience

A summary of the responsibilities of this position in relation to the construction industry are, (and not limited to), as follows:

• Analyse and understand tender and construction drawings
• Review and fabricate models and drawings
• Produce constructible 3D drawings and be able to translate them into 2D shop drawings
• Update site progress information and ensure the accuracy of shop drawings
• Adhere to safety guidelines and practices in the work place
• To assist the Project Managers and project team with other tasks

Job Requirements

• Minimum 2 years of experience working as BIM Modeller/Coordinator in construction projects
• Good understanding of M&E works and able to associate BIM with construction needs
• Experience in producing M&E shop drawings for Medical Gas Systems
• Experience in producing M&E shop drawings for Laboratory Gas Systems would be advantageous
• Well-versed in AutoCAD, Revit MEP, Navisworks and BIM360
• Willingness to learn and use new software/technology
• Self-driven and good time management
• Educational background : BIM related certification

• Develop project models and construction documents using BIM software and ensure accurate updates to Revit models, including coordination drawings.
• Create 2D and 3D shop drawings, as-built drawings, and ensure timely updates to project documentation.
• Collaborate with the Project Document Controller to facilitate accurate data transfer and ensure consistency in documentation.

Requirements:

• Possess BIM certificate.
• At least 2 years of experience as a BIM Coordinator in Large Construction Projects.
• Proficient in Revit and Navisworks.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

We are seeking a seasoned IT Project Coordinator with expertise in data center server migration and vendor management to lead critical infrastructure projects. The ideal candidate will oversee the planning, execution, and successful delivery of projects while ensuring seamless collaboration with internal stakeholders and external vendors.

• Lead end-to-end project management for data center server migration initiatives, including scope definition, planning, execution, monitoring, and closure.
• Develop and maintain detailed project plans, including timelines, milestones, risk assessments, and resource allocation.
• Coordinate with cross-functional teams to ensure smooth migration processes with minimal impact on operations.
• Manage vendor relationships, including selection, contract negotiation, performance monitoring, and issue resolution.
• Ensure compliance with organizational and regulatory standards throughout the project lifecycle.
• Conduct regular status meetings and provide updates to stakeholders, addressing any challenges or risks proactively.
• Collaborate with IT teams to validate the readiness of server hardware, software, and networks for migration.
• Maintain comprehensive project documentation, including project charters, progress reports, and post-migration reviews.
• Drive continuous improvement initiatives for project management and vendor engagement processes.

Qualifications and Skills:

• Min. diploma in Information Technology, Computer Science, or a related field.
• Proven experience in IT project management, with at least 1 year of experience in data center server migration projects.
• Good understanding of server infrastructure, virtualization, and data center operations.
• Demonstrated expertise in vendor management, including contract negotiations and performance tracking.
• Proficiency in project management tools (e.g., Microsoft Project, Jira) and methodologies
• Open for 1 year contract assignment. This is a one year contract.

The Company

Our client, in the Technology consulting industry, currently has a need to hire a Recruitment Coordinator to assist their Talent Acquisition team. This role is mainly focusing on Technology hiring.

The Role
The Recruitment Coordinator will be responsible for supporting the Talent Acquisition team in all aspects of the recruiting process such as posting and updating job openings on various hiring platforms, liaising and coordinating with external agencies/recruitment firms, screening resumes received from recruitment firms and application forms, scheduling and coordinating interviews with candidates and hiring managers, keeping detailed records of past applicants’ information, including resumes, assignments, and interview notes, maintaining HR databases, as well as coordinating orientation and on-boarding processes for new hires.

Your Profile

You should have a degree in HR or Business or any related discipline, with a min of 3 years’ experience in a similar capacity. You should have decent communication skills as well as prior experience in recruiting for Technology function. You are familiar with resume databases, are proficient in MS Office and are able to maintain confidentiality and professionalism at all times.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13072019, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Our client, one of Asia-Pacific’s leading organizations is looking for:

Project Coordinator

Responsibilities:

• The Candidate will be responsible to ensure all the applications systems remain in good working order.
• The Candidate is expected to take on support of new application systems when they become operational.
• The Candidate should show the initiative to alert and troubleshoot together with other system engineers, database administrator (DBA) and outsourced vendors.
• The Candidate is expected to interface with the helpdesk agents, end-users and external vendors during application support and problem resolution.
• The Candidate may be expected to be on standby support on weekends / public holidays. In the event of scheduled downtime or during a crash, the Candidate is required to be in office during off-office-hours to support the systems.
• The Candidate will respond to production emergencies in a timely manner based on Service Levels. This includes bringing up the server (in a crash) or system processes, fixing problems or finding workarounds.

Requirements:

• At least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• At least 2 years of working experience in the IT or Infocomm industry, with exposure to end-to-end software development lifecycle (SDLC). Experience with implementation.
• Proficient in information gathering and reporting, stakeholder communications, timeline and milestones Tracking.
• Proficient in quality control support and change request Management and vendor coordination and administrative support.
• Competency in Project Management tracking tools such as Confluence, Jira.

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Project Coordinator”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Vimmi Baunthiyal
EA Personnel Registration Number: R1543982

Office hours: 10am to 5pm

1. Address customer queries related to onboarding, routes, and schedules, maintaining clear and professional communication with all parties.

2. Plan, Route and coordinate with suitable drivers on their route

3. Adminstrative works

4. Deal with feedback, queries and complaints positively

5. Other adhoc duties

Attribute of the operator:

1. Strong spoken and written communication skills, patient and is able and comfortable in communicating with people from all walks of life;

2. Meticulous, able to multi-task and is focused in cordinating the tasks on hand to ensure deliverables are met to customers' satisfaction;

3. Strong team player;

4. Able to adopt IT processes, is adept in the use of technology and can train drivers in the use of technology to facilitate the workflow;

5. Good sense of road direction;

6. Able to adapt and work comfortably under pressure

7. BDVL preferred (Optional)

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Key Responsibilities:

• Executive Support: Manage CEO’s calendar, appointments, travel, and meetings.
• Prepare documents, reports, and presentations.
• Handle correspondence (emails, phone calls) and organize events.
• Sales Support: Assist with sales meetings, forecasts, and data management.
• Create and update sales materials, website content, and marketing tools.
• Coordinate email campaigns, social media, and event planning.

Requirements:

• 3+ years in executive or administrative support roles.
• Proficient in Microsoft 365 (Outlook, Teams, Excel, PowerPoint).
• Bilingual in English and Japanese as this role require to liaise with Japan counterpart and headquarter
• Strong organizational, multitasking, and communication skills.
• Proactive, detail-oriented, and self-motivated.

Apply if you're a highly organized and proactive professional!

**We regret to inform that only shortlisted candidates would be notified

Interested applicants may send their resume to [email protected] or click APPLY NOW

Talentvis Singapore Pte Ltd | EA License No: 04C3537
EA Personnel Name: Ong Hui Shan (Gwen) | EA Personnel No: R1767800