• Position : Shipping Assistant/Executive (Airfreight) – Up To $3,700 - Changi Airfreight Centre
• Location : East – Changi Airfreight Centre
• Working hours: Monday to Friday | 9am to 6pm | Alternate Saturday 10am – 1pm**
• Salary (commensurate with experience) : Up to Basic of $3,700 + Variable Bonus + Performance
• Incentives + 14 Days Annual Leaves + Birthday Leave + Medical Benefits
• Duration : Permanent
• Industry : Freight Forwarding

Main Responsibilities:

• Manage the end-to-end process of airfreight shipments, ensuring timely and efficient delivery from origin to destination.
• Oversee and preparation and execution of Master Air Waybills (MAWBs) and House Air Waybills (HAWBs) for both direct and consolidated shipments.
• Declaration of permit and other documents required.
• Regulatory Compliance: Ensure all air freight activities comply with relevant laws, regulations, and industry standards, including customs procedures and international trade laws.
• Maintain strong relationships with clients, addressing inquiries and resolving issues related to air freight services to ensure customer satisfaction.
• Identify opportunities to enhance operational efficiency and implement best practices in air freight management.
• Manage billing and closing of shipments, ensuring accuracy and timely completion of all financial transactions related to air freight operations.

Requirements:

• Minimally O Level with at least one year of experience in air freight operations.
• Proficiency in logistics software and systems.
• In-depth understanding of air freight regulations, customs procedures, and international trade laws.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Accounts Assistant/Executive (AR/AP) - Up To $3,500 - Alexandra Road
• Location : Alexandra Road
• Working hours : Monday to Friday | 8.00am to 5.45pm
• Salary (commensurate with experience) : Up to $4,000 + Variable Bonus + 12 – 14 Days of Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Metal Manufacturing

Main Responsibilities:

• Handle Accounts Payable, Accounts Receivable
• Preparation of cheque or telegraphic transfer payment.
• Preparation and reconciliation of statement of accounts from vendors Generate and send statements to customers.
• Filing of GST
• Perform bank reconciliation.
• Support monthly and year-end closing activities.
• Assist Accountant in audit related matters
• Any other duties that may be assigned in the course of work.

Requirements:

• Minimum of Diploma in Accounting/Finance with at least one year of experience.
• Bilingual in English and Mandarin to liaise with Chinese associates who can converse in Mandarin only.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

Role Overview:

We are seeking a detail-oriented and proactive Quality Assurance and Investigation Executive to enhance operational excellence and ensure the highest standards of accuracy and compliance within our warehouse. This role focuses on conducting quality checks, leading investigations into operational errors, and driving initiatives to reduce refund and return (RR) rates. The ideal candidate will possess strong analytical skills, thrive in a fast-paced environment, and demonstrate a keen eye for identifying process gaps and quality issues.

Key Responsibilities:

• Quality Control: Perform regular audits and spot checks on warehouse processes (picking, packing, and inventory management) to ensure adherence to SOPs and maintain high levels of order accuracy
• Root Cause Analysis (RCA): Investigate refund and return (RR) and escalation cases, utilising evidence (CCTV, system logs) to determine root causes and recommend corrective actions. Ensure timely resolution of high-value or escalated cases
• Process Improvement: Develop and implement proactive quality assurance initiatives, driving operational improvements to reduce RR rates and enhance overall warehouse efficiency
• Training and Development: Conduct training sessions for warehouse staff to reinforce compliance with quality standards and improve operational accuracy. Lead workshops to enhance awareness of quality processes and error prevention techniques
• Reporting and Documentation: Maintain comprehensive records of quality audits, investigations, and corrective actions. Deliver regular reports on QA performance, trends, and areas requiring further improvement
• Perform other ad hoc tasks and responsibilities as assigned by the manager to support team and business needs

Requirements:

• Bachelor’s Degree in Logistics, Supply chain, or related disciplines
• Internship experience in quality assurance, investigations, or operational compliance within a warehouse, logistics, or e-commerce environment
• Relevant experience in supply chain sector will be an advantage
• Proficiency in data analysis tools and Excel (familiarity with WMS systems is a plus)
• Strong problem-solving and analytical skills
• Able to thrive in a dynamic environment
• Ability to handle investigations objectively and communicate findings clearly
• Excellent communication and interpersonal skills
• Comfortable to work in a warehouse setting

• Position : Shipping Assistant/Executive (Airfreight) – Up To $3,700 - Changi Airfreight Centre
• Location : East – Changi Airfreight Centre
• Working hours: Monday to Friday | 9am to 6pm | Alternate Saturday 10am – 1pm**
• Salary (commensurate with experience) : Up to Basic of $3,700 + Variable Bonus + Performance
• Incentives + 14 Days Annual Leaves + Birthday Leave + Medical Benefits
• Duration : Permanent
• Industry : Freight Forwarding

Main Responsibilities:

• Manage the end-to-end process of airfreight shipments, ensuring timely and efficient delivery from origin to destination.
• Oversee and preparation and execution of Master Air Waybills (MAWBs) and House Air Waybills (HAWBs) for both direct and consolidated shipments.
• Declaration of permit and other documents required.
• Regulatory Compliance: Ensure all air freight activities comply with relevant laws, regulations, and industry standards, including customs procedures and international trade laws.
• Maintain strong relationships with clients, addressing inquiries and resolving issues related to air freight services to ensure customer satisfaction.
• Identify opportunities to enhance operational efficiency and implement best practices in air freight management.
• Manage billing and closing of shipments, ensuring accuracy and timely completion of all financial transactions related to air freight operations.

Requirements:

• Minimally O Level with at least one year of experience in air freight operations.
• Proficiency in logistics software and systems.
• In-depth understanding of air freight regulations, customs procedures, and international trade laws.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

A well-established food distribution company supplying high-quality fresh produce, gourmet meats, specialty products to restaurants, hotels and other F&B establishments. We are seeking a young highly motivated and customer-oriented individual to join our dynamic sales team as a Sales Assistant Manager.

Responsibilities:

• Assist Business Development Manager with customer orders and order processing.
• Build and maintain strong relationships with existing customers.
• Answer customer inquiries regarding product availability, pricing, and delivery.
• Assist with sales reports and data entry.
• Assist with sales promotions and marketing activities.
• Participate in team meetings and contribute to process improvement initiatives.

Qualifications:

• Prior experience in customer service, sales support, or a related field is a plus.
• Excellent communication and interpersonal skills, both verbal and written.
• Strong organizational and time-management skills with the ability to multitask effectively.
• Proficiency in Microsoft Office
• Knowledge of food industry is a plus.
• A positive and enthusiastic attitude with a strong work ethic.

Position Title: Creative Sales Executive

Location: Pasir Panjang

Salary Range: $2,500 - $3,000 per month

Job Type: Full-time

Reports To: Sales Director

Job Overview:

The Sales Executive is responsible for researching, writing, and assisting in the preparation and submission of proposals. This role requires a strategic thinker with excellent research and writing skills to support the sales team in securing new business opportunities.

Key Responsibilities:

• Research: Conduct thorough research on potential clients, market trends, andindustry developments to support proposal development.

• Proposal Writing: Draft, review, and finalize proposals, ensuring they are tailored to client needs and meet submission deadlines.

• Collaboration: Work closely with the sales team, marketing, and other departments to gather necessary information and insights for proposals.

• Assist in Submission: Coordinate the proposal submission process, including formatting, proofreading, and ensuring all required documents are included.

• Client Interaction: Engage with potential clients to understand their needs and provide relevant information about our services.

• Data Management: Maintain accurate records of proposals, submissions, and client interactions in the CRM system.

• Follow-up: Monitor the status of submitted proposals and follow up with clients as needed to secure feedback and potential business.

Qualifications:

• Education: Bachelor’s degree or diploma in Business, Marketing, Communications, or a related field.

• Experience: Minimum of 1-2 years of experience in sales, proposal writing, or a related role.

• Skills:

o Strong research and analytical skills.

o Excellent writing and editing abilities.

o Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

o Strong attention to detail and organizational skills.

o Ability to work under tight deadlines and manage multiple projects simultaneously.

o Effective communication and interpersonal skills.

Key Competencies:

• Strategic Thinking: Ability to think strategically about client needs and how to meet them through tailored proposals.

• Team Collaboration: Work effectively within a team and with cross-functional departments to achieve goals.

• Problem Solving: Identify issues and develop creative solutions to enhance proposal quality and success rates.

• Client Focus: Understand and anticipate client needs, providing excellent service and support.

Sproud is a LearnTech company that focuses on producing objective-driven learning content for effective and sustained outcomes.

https://vimeo.com/943187384

https://vimeo.com/943173280

Job Title

Asst Executive, Care coordination, St Andrew’s Senior Care (SASC)

Job Relationship

Reports to Manager, Operations (SASC)

Job Specification

Qualification

Diploma in relevant fields or equivalent

Experience

At least 3 years of relevant working experience in the healthcare industry or good understanding of health-care related services.

Special Aptitude and Knowledge

Proficient in Microsoft Office (Word/ Excel/ Powerpoint) and Google Drive equivalents.

Being meticulous, independent, accountable and comfortable to adapt to changes.

Excellent oral and written communication, and interpersonal skills

Proactive, driven and have team player mind-set

Job Summary

1. Part of the centralised referral team that is responsible for:

• Management of referrals for all Senior Care Centres (SCCs),
• Implementation of Admission processes centrally and at SCCs,
• Support other functions of SASC HQ where necessary.

Principal Responsibilities

1. Liaise with referral Source/ Agency for referrals related matters such as obtaining sufficient information (past medical history, social reports etc) for referral screening, other contacts for non-responsive contacts.
2. Screen referrals for right siting of services according to the criteria
3. Contact clients or caregivers to clarify services and needs which includes financial assistance, transport, escort etc.
4. Schedule appointments for admission assessment accordingly and update centres of the referral status.
5. Conduct pre-admission counseling which includes explaining the service terms and fees to the clients or caregivers, clarifying their concerns if any.
6. Raise referrals to other service providers.
7. Provide reports to the management on referrals status and centre vacancies for monitoring and reporting purposes.
8. Support the onboarding of new staff in centre-based administrative processes.
9. Support other functions of SASC HQ where necessary.
10. Carry out other responsibilities and duties as assigned from time to time, e.g. coverage duties at centres and HQ.

Work Location

St. Andrew's Community Hospital

8 Simei Street 3

Singapore 529895

Location: Bukit Merah

Mon to Fri 8.30am to 5.30pm

MNC company

Need to drive to Malaysia (using company car / own car)

Job Description

• Work closely with logistics team on logistics requirements
• Process daily purchase order
• Build and maintain relationships with suppliers
• To ensure budgets are under control to meet its target.
• To work closely with suppliers on meeting products specifications and delivery schedule base on Customers’ requirements
• To negotiate with Suppliers and vendors on the term

Requirements

• Diploma & above
• At least 2 years working experience (preferable manufacturing industry)

Please submit your updated resume in MS format by using the APPLY NOW BUTTON.

Alternatively, you may also email your resume to us at [email protected]

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Sakya Tenphel Ling is one of the first and largest Tibetan Buddhist temples in Singapore, situated in the East. We have a long history since 1960s to propagate Buddhism in Singapore. Currently, we are heeding the Government’s call to innovate and modernize our operations. We are looking for a dynamic, dedicated individual to be part of this vision.

Job Highlights

• Unique opportunity to be part of a vibrant Buddhist community
• Learn the art of balancing both spiritual and work life
• Be “The Face” of our Buddhist temple to uphold our Society’s image and core values

Job Description

Your role will involve:

• Handling walk-in/over-the-counter registrations, telephone calls and email enquiries
• Providing good customer service and maintain good relationship with stakeholders/devotees
• Processing payments using online/mobile registrations, PayNow & NETS
• Able to handle applications of work passes, government-related applications, etc.
• Able to promote centre's programmes & securing programme sign-ups
• Demonstrate good office work initiative & ownership
• Assist with administrative support and ad-hoc duties when required

Job Requirements

• GCE O/A Level/ITE/Diploma, with around 2 years of relevant experience in customer service or in a service-oriented environment.
• Comfortable with front-facing duties - provide good customer service, polite and cheerful demeanour, able to take initiative
• Proficient in Microsoft Office (Word, Excel) on both desktop and browser
• Bilingual in English and Chinese; both written and spoken
• Good organization and administrative skills
• Strong oral and written communication skills
• Ability to multitask, prioritise and manage time effectively with minimal supervision
• Positive-mindset, team-player, problem-solver and energetic attitude
• Preferably residing in the East
• Able to work for a 5-day work week and must be able to work on weekends

If you are interested, please send your latest CV with cover letter to [email protected]

About Us

Established in 1972, Guardian Health & Beauty is Singapore’s Number 1 Health and Beauty retailer. With more than 127 stores nation-wide, it retails a comprehensive range of health & beauty products. Guardian has evolved from its pharmacy roots to a holistic one-stop solution for customers’ health and beauty needs. It continues to expand its products and service range to meet the redefinition of beauty by today’s customers – where health meets beauty.

With a strong health heritage, it has the largest network of award-winning pharmacists and a wide selection of health products. Professional services such as patient-care counselling, dispensary services, beauty and personal care solutions are offered at stores as a convenient one-stop for health and beauty. Guardian also operates its online store with more than 9,000 products available and offers the “Click & Collect” services. For more information, please visit www.guardian.com.sg. Follow Guardian Health & Beauty on Facebook, Instagram, Telegram, Youtube and TikTok.

Guardian Health & Beauty is a Progressive Wage (PW) mark accredited company.

The Role

• Work closely with Category Managers on generating and updating of planograms
• Ensure timely planogram roll out and modules update
• Clearly communicate to stores on planogram changes and delisted item listing
• Planning of store layout for new & refit stores
• Work closely with Category Managers on brand IDs and cosmetics, and Area Managers on off shelf displays
• Coordinate with suppliers and contractors on the design and installation of counters for new & refit stores
• Update necessary modules for new & refit stores in My.Spaceman and SAP
• Any adhoc projects and tasks assigned

About You

• Minimum A level/Diploma holder
• Min 1 years of retail experience
• Good communication and interpersonal skills
• Self-motivated, passionate and detailed in work
• Able to work independently in a fast pace environment
• Knowledge of Spaceman Software, Auto-Cad and SAP will be advantageous

Benefits

Team Member Discount
Subsidized Medical and Dental Benefits
Training Opportunities
Career Advancement

Location: Tampines North

Job Description & Requirements

We are looking for 9 Temp Executives on a 4-months contract basis (Feb-Jun 2025) to support the Dept of Student Services, Customer Relations Unit. Submit your application now!

What you will be working on

You will be part of the dynamic team in:

• Delivering quality customer service at SP’s Customer Relations Unit, including managing public queries mainly via phone and written channels.

• Working with stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction

What we are looking for

• Tertiary qualification in any discipline. Candidates with no prior experience, but have a passion for service delivery may also apply

• Possess good communication and interpersonal skills

• Service-oriented and adept at problem solving

• Have a pleasant disposition and is passionate about helping others

• Ability to work independently and capable of being an effective team player

• Proficient in Microsoft Office Applications and IT savvy

Working Hours:

Mon - Thur 8.30am-6.00pm

Fri 8.30am-5.30pm

Salary:

$2,000 - $2,200 per month

• Position: Marketing Executive
• Location: Lavender
• Working hours: Monday to Friday (10am - 7pm)
• Salary (commensurate with experience): Up to $4,500 Basic Salary + AWS + Performance Bonus + Company Incentive Trip
• Duration: Permanent
• Industry: Education Centre

Main Responsibilities:

• Drive integrated marketing campaigns across digital and offline channels
• Experienced with project management
• Manage social media platforms and integrate online activities with offline marketing promotions
• Handle social media platform/content management and paid advertising management (FB, IG, LinkedIn, TikTok)
• Capture marketing worthy photos and video clips
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Mandarin speaking associates in view of business communications
• Minimum Diploma and 3 years of relevant work experience
• Prior experience in digital marketing
• Possess copywriting skills and ability to use Canva (graphic design)

Email to: [email protected] for more information.

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.
If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

We are seeking a meticulous and motivated Accounts Executive to join our finance team. In this role, you will provide essential support to the accounting department in various functions, ensuring accurate financial record-keeping and contributing to the smooth running of our financial operations.

Key Responsibilities:

• Assist in the preparation and processing of invoices to clients, ensuring accuracy and timely delivery.
• Provide support in processing payroll for both office staff and ship crew, including data entry, verifying timesheets, and ensuring compliance with relevant regulations.
• Assist with accounts payable and receivable functions, including processing payments to vendors, recording customer receipts, and managing outstanding invoices.
• Maintain accurate and up-to-date financial records in the general ledger system.
• Assist in the preparation of monthly and annual financial statements, including balance sheets, income statements, and cash flow statements.
• Perform bank reconciliations to ensure that bank records match company records, identifying and resolving any discrepancies.
• Assist in managing cash flow, monitoring account balances, and ensuring timely payments.
• Provide support to the accounting team with other accounting-related inquiries and tasks as required.

Qualifications:

• Diploma in Accounting or a related field.
• Minimum 2 years of experience as in a similar accounting role.
• Knowledge of accounting principles and practices.
• Proficient in accounting software and Microsoft Excel.
• Strong attention to detail and accuracy.
• Excellent organizational and time management skills.
• Ability to work independently and as part of a team.

As a key member of the Sales Support Team, the Customer Care (Sales Support) reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• Inside Sales Management: Lead the inside sales team in identifying and developing sales opportunities, supporting sales strategies, and achieving sales targets.
• End-to-End Operations: Oversee the entire sales support process, from after-sales support and qualification to order processing, delivery coordination, and post-sales follow-up, ensuring smooth execution and customer satisfaction.
• Team Leadership: Manage, motivate, and mentor a team of sales support professionals, ensuring high performance and continuous development.
• Customer Relationship Management: Build and maintain strong relationships with customers, acting as a liaison between the sales team and customers to ensure excellent service delivery.
• Sales Support & Coordination: Provide administrative and operational support to the sales team, including preparing quotes, processing orders, coordinating shipments, and handling customer inquiries.
• Sales Reporting & Analysis: Monitor sales performance and generate regular reports, analyzing data to provide actionable insights and recommend improvements.
• Collaboration with Cross-Functional Teams: Work closely with other departments (e.g., logistics, finance, marketing) to ensure smooth sales operations and resolve any issues that arise during the sales process.
• Process Improvement: Continuously evaluate and improve sales processes and systems to increase efficiency, reduce errors, and enhance customer satisfaction.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Minimum of 3 years of experience in sales support or inside sales, with at least 1 years in a leadership role.
• Work experience in a SME trading or distributor environment
• Proven ability to lead and manage a team, driving results through effective coaching, training, and performance management.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal teams and customers.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong problem-solving skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and drive operational efficiency.
• A proactive, results-oriented mindset with a customer-centric approach.

Preferred Qualifications:

• Experience in sales support or inside sales within the Life Sciences or healthcare industry is a plus.
• Knowledge of Trade Facilities like Letter of Credit is advantageous

• Position : Sales Engineer -Chillers/Heat Exchange
• Working hours : Monday to Friday | 8.30am to 5.30pm
• Location: Tuas
• Salary (commensurate with experience) : Up to $4200 Basic + Petrol reimbursement up to $400 per month, + Transport allowance/reimbursement + Bonus + Medical Benefits
• Duration : Permanent
• Industry : Heat Exchange Equipment

Main responsibilities :

• Submit plan and execute well-defined sales strategies to achieve targets
• Develop and maintain good rapport with existing customers;
• Promptly and professionally attend to customers’ enquiries and requests and provide technical advise on both existing and new products or systems;
• Supports sales opportunities through presentations, calling and visiting customers and prospects, needs identification with active follow-ups;
• Ensuring smooth service operation efficiency for customers with sales and operations team
• Investigating and resolving customers’ issues with relevant departments when necessary
• Acquire new customer accounts;
• Assist in preparation of proposals and quotation administration;
• Contribute creative alternative ideas to help maximize sales opportunities;
• Participate in marketing, advertising, promotional and publicity activities in line with corporate and product strategies;
• Gather information on market demand, competition and latest product developments
• Conduct periodic sales forecasts;
• Prepare weekly sales/contact reports.

Requirements:

• Diploma/Degree in Mechanical/Marine Engineering;
• Experience in Sales preferred but fresh graduates are welcome to apply as full training is provided
• Possess Class 3 driving license (with own transport preferred)
• Resourceful, proactive self-starter, positive attitude, performance oriented, able to work independently but also a team player;
  Must be able to read and write fluently in English
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We DO NOT charge our candidates any referral fee nor bind them with any contract.***

Joie Chang

Deputy Consulting Director (APAC)

Reg no.: R2090601 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

Provide event logistic and secretariat support; assist in the planning and execution of events.

Key Responsibilities:

• Secretariat and admin support
• Source, evaluate and negotiate with third party vendors
• Manage registration to create a streamlined experience for invitees
• Manage flight and hotel bookings
• Manage transfer and transportation requirements
• Manage F&B and dietary requirements and setup
• Manage event collateral design and production
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors, manage registration desk and the onsite team

Dynamic Adaptation:

• Digital event setup and co-ordination
• General admin support for the team
• Team-bonding and/or activities organisation

Qualification:

• General University Degree or Polytechnic Diploma

Knowledge & Experience:

• 1-2 years’ of work or event management experience
• Candidates without experience will be considered
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Senior Operations Executive (Customer Service)1 Year Contract

Responsibilities
The Senior Operations Executive (Customer Service) oversees and manages all aspects of customer support operations, including handling customer inquiries, processing orders, managing deliveries, and overseeing order management processes.

1.Customer’s enquiries

• Respond promptly and professionally to customer inquiries via phone, email, chat, and other communication channels, providing accurate information and resolving issues effectively.
• Communicate and follow-up with customers regarding order, delivery schedules and status.
• Manage enquiries such as stock availability.

2. Customer Relationship Management

• Coordinate the key accounts program in collaboration with the sales team, nurturing and managing customer relationships.

3. Order Processing

• Process customer orders accurately and efficiently, ensuring adherence to established protocols and timelines.
• Coordinate with the warehouse and logistics teams to prioritize and fulfil orders based on inventory availability and shipping requirements.
• Resolve order discrepancies or issues promptly and effectively, ensuring customer satisfaction.

4. Shipment Management

• Perform shipment coordination & documentation for exports and drop shipment orders with inter-companies and overseas customers.
• Make shipment arrangements based on the most cost effective and efficient logistics partners and routes.
• Provide with the necessary documents where required. (e.g. Certificate of Analysis / Compliance and end user license etc).

5. Compliance and Best Practices

• Review and update all relevant SOPs (new and/or existing) as assigned.
• Identify opportunities for process improvement and workflow optimization.
• Establish and maintain an efficient reporting system to minimize operational errors and promote cost-saving strategies, supporting a lean management approach.

6. Others

• Review and achieve agreed-upon KPIs.
• Perform other projects & duties as and when assigned.

Pre-requisites

• Degree holder in Business Administration, Supply Chain Management, or other Business related discipline
• 3-5 years of experience in customer service-related roles.
• Relevant experience in a trading & distribution environment.
• A hands-on person with experience in Order Processing and Shipping.
• Experience with Navision (ERP) will be an added advantage.
• Good proficiency in written and spoken English.
• Proficient in MS Office – Word, Excel, PowerPoint (V-Lookup, Pivot Table)
• Team player with the ability to work independently.
• Critical thinker with problem-solving skills and able to withstand pressure.

• Oversee and set the strategic direction for R&D and Sales, ensuring alignment with company goals to drive growth and innovation.
• Develop and implement sales strategies to increase revenue and expand market share.
• Ensure R&D efforts focus on creating products that meet customer needs and market demands.
• Lead and foster a collaborative culture between R&D and sales teams to ensure seamless product development and market delivery.
• Collaborate closely with marketing, production, and operations to ensure timely and efficient product launches.
• Monitor sales performance, set objectives, and analyze results to continuously optimize the sales process.
• Manage key performance indicators (KPIs) for both R&D and Sales teams, ensuring alignment with business objectives.
• Establish strong relationships with customers and external stakeholders to gather feedback and identify new market opportunities.
• Manage R&D and sales budgets, ensuring cost-effective operations while maintaining quality and performance standards.

Requirements:

• Bachelor’s degree in Food Science or a related field.
• A minimum of 10-15 years of experience in R&D and sales within a manufacturing environment.
• Fluency in Japanese to communicate effectively with Japanese clients and headquarters.
• Proven ability to lead high-performing teams with strong interpersonal and communication skills.
• Strong understanding of market trends, customer behavior, and the competitive landscape.
• Expertise in formulating and executing sales and R&D strategies aligned with business goals.
• Solid financial acumen, including budgeting, forecasting, and cost management.
• Excellent problem-solving, decision-making, and strategic thinking skills.

Role Overview:

We are seeking an analytical and detail-oriented Operations Planning & Cost Control Executive to drive operational efficiency through effective planning, forecasting, and cost management. This role will focus on manpower planning, inventory forecasting, and cost control to ensure seamless warehouse operations. The ideal candidate will possess strong data analysis skills, thrive in a dynamic environment, and have a passion for continuous improvement.

Key Responsibilities:

• Operational Planning: Develop warehouse operational plans on a monthly and quarterly basis, which involves forecasting of outbound volumes, overseeing inventory levels, and managing optimal inbound volume
• Cost Control & Optimisation: Build up planning model to cater for new businesses, and align with relevant stakeholders to meet required timeline, operational targets etc
• Manpower Forecasting: Analyse productivity data to forecast labor needs, coordinating with staffing agencies to secure manpower while optimising costs
• Performance Tracking: Collaborate with multiple teams to build and refine planning models and dashboards that track key performance indicators (KPIs) and identify operational gaps
• Stakeholder Collaboration: Work cross-functionally with various teams to align plans and manage costs effectively, ensuring alignment with company goals

Job Requirements:

• Bachelor’s Degree in Logistics, Supply chain, or related disciplines
• Internship experience in Supply Chain or Logistics Operations Planning
• Experience in supply chain sector will be an advantage
• Good logical thinking abilities with a data driven mindset
• Strong communication and stakeholder management skills
• Able to thrive in a dynamic environment
• Able to work well within a team and independently
• Comfortable to work in a warehouse setting

Responsibilities

Finance Activities

• Responsible for the accuracy, timeliness, effectiveness and efficiency of monthly journals, daily data entries and processes in the areas of Account Receivables, Account Payables, banking, month-end closing and quarterly GST reporting
• Processing of cheque and online payments
• System update of local Accounts Payable payment vouchers
• Posting and review of vendor invoices
• Reconciliation of vendor monthly Statement of Accounts & preparation of monthly payment cycles
• Monthly and weekly Accounts Receivable follow up to customers & coordination with cross functional departments
• Monthly reconciliation of Balance Sheet items
• Assist in monthly and year end audits, including audits for certifications such as ISO and TISAX
• Ensure proper filing of daily transactions
• Perform other finance/accounting tasks as required.

Admin Activities

• Office Management: Oversee daily office operations, ensuring a smooth and efficient working environment for all staff
• Inventory Management: Manage and maintain inventories of office supplies such as stationery, printer consumables (including maintenance), and other office materials
• Purchasing & Procurement: Coordinate the purchasing of office equipment, including printers, furniture (chairs, tables, pedestals), and other office items or devices as needed
• Asset Inventory Management: Track, issue, and maintain company devices such as laptops, desktops, phones, and other electronic equipment, ensuring proper management and maintenance (including asset tagging)
• Health & Safety: Support the maintenance of a safe and compliant office environment, ensuring adherence to health and safety standards
• Perform other administrative tasks as required

Requirement

• Diploma in Business/Finance/Accounting or equivalent
• Minimum 2 years' experience in a similar capacity
• In-depth knowledge of accounting principles and practices
• Highly organized and detail oriented
• Self-motivated and proactive, capable of working independently while effectively prioritizing and managing time to meet deadlines.
• Efficient and productive
• Strong sense of ownership, demonstrating accountability and taking full responsibility for tasks and projects assigned
• Proactive mindset, always seeking to improve processes, identify efficiencies, and implement effective solutions to enhance performance
• Strong interpersonal skills, with the ability to collaborate and build positive relationships across teams and departments
• Strong written and verbal communication skills in English

• Position : Shipping Executive (TradeNet) – Up to $4,500 - Henderson - All Welcome!
• Location : Henderson Road
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.30PM
• Salary (commensurate with experience) : Up to $4,500 + AWS + 14 Days Annual Leave
• Duration : Perm
• Industry : Integrated Logistics, Sourcing And Storage

Responsibilities:

• Lead the documentation team in preparing, reviewing, and processing all necessary documents for import, export, and re-export activities, including the submission of Shipping Instructions, Bills of Lading, Commercial Invoices, Packing Lists, and Certificates of Origin.
• Directly manage the preparation of documentation for both 3PL (Bonded Warehouse) and Trading operations.
• Ensure accurate and timely submission of customs documentation using TradeNet.
• Coordinate with carriers and forwarders to book container space for shipments, ensuring timely bookings to prevent delays.
• Manage the logistics for import, export, and re-export shipments, liaising with carriers to facilitate smooth operations.
• Monitor the status of incoming and outgoing shipments, handling Arrival Notices, Bills of Lading, Switch BL, and other shipment-related documentation.
• Serve as the primary point of contact for resolving issues related to shipment documentation or delays.
• Check Estimated Time of Departure (ETD) and Estimated Time of Arrival (ETA) on Portnet.
• Arrange shipments with hauliers to ensure timely delivery.
• Act as the main point of contact for clients regarding logistics documentation, providing regular updates on shipment status and addressing any concerns.
• Coordinate with internal departments to ensure that documentation processes align
• Prepare and send quotations for 3PL services to customers.
• Monitor and manage demurrage, storage, and detention charges, taking proactive steps to minimize costs.
• Generate reports
• Any other ad-hoc duties

Requirements:

• Minimum ‘O’ Levels Qualifications
• With TradeNet and possessing a TradeNet Declarant ID
• All Welcome!

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

* Answer and direct incoming calls to person in-charge, attend to visitors, etc.

*Open letterbox and check company common emails daily then forward to PIC to follow-up.

* Assists with scheduling and preparing meeting/conference room etc.

* In-charge of work pass related matters, dormitory administration

* Liaise with sites management in arranging workers for medical examination, MOM thumbprint, vaccination, etc.

* Assist in workers' administration.

*Provide end to end administrative support across different level

*Keeping proper records and tracking of important documents and deadlines

*Taking initiatives to follow up on outstanding operational matters

*Travel Management (e.g. Flight Booking, Hotel Booking, Visa application etc)

*Update daily invoices payable, AP monitoring.

*Liaise with suppliers and make comparison of pricing.

*Assist and ensure the individual's expenses claims are submitted to the finance team on time

*Pantry and office supplies management

Job Requirements:

* Min 'A' Level, Diploma or equivalent

* 1-2 years of working experience preferred

* A keen learner with positive attitude

* Responsible and attention to details

* Proficient in Microsoft Office

KEY DUTIES & RESPONSIBILITIES

Sourcing and Vendor Management:

• Identify potential vendors and suppliers for M&E equipments (eg, Transformers, Cables, Switchgears, Electrical Panels, Lightings, circuit-breakers, etc).
• Evaluate supplier capabilities, product quality, and pricing.
• Negotiate contracts and establish favourable terms.
• Creation of new vendors.
• Perform Due Diligence checks on major/preferred vendors

Purchase Order Processing:

• Administer purchase requisition, quote and issuance of purchase orders.
• Monitor order status and ensure timely delivery.
• Coordinate with project teams to align procurement needs.
• Maintain internal policies and procedures to ensure compliance

Quality Assurance:

• Inspect and evaluate the quality of purchased M&E equipments.
• Resolve any shortcomings or discrepancies promptly.

Supplier Relations:

• Maintain positive relationships with existing suppliers.
• Address any issues or concerns related to deliveries, quality, or pricing.

Cost Optimization:

• Work closely with the Cost Management and BD teams to optimize costs without compromising quality.
• Explore cost-saving opportunities through bulk purchases or alternative suppliers.

JOB REQUIREMENTS

• Education: Min Diploma in Supply Chain Management, Business, or related field.
• Experience: Min 5 years in procurement within M&E / Construction sector.
• Strong negotiation skills.
• Attention to detail
• Familiarity with M&E equipments and industry standards.
• Excellent communication and teamwork abilities.

Responsibilities:
• Work with Business functions’ business process owners to implement in-house business application software together with Business Application Management (BAM) team and other BPR Leads.
• Review and implement appropriate change requests for in-house business application software.
• Provide post-implementation support to end users of business applications.
• Develop any process enhancements and improvements.
• Managing multiple ongoing projects and its stakeholders related to Process Enhancements.
• Participate in business blueprints and designs for in-house business applications.
• Review change requests received from users with BAM to ensure that such change requests are appropriate and suitable for operational needs.
• Create and implement programs that will provide refresher trainings to end-users in usage of business applications.

Requirements:
• Diploma or Degree in related discipline
• At least 5 to 6 years of relevant experience in SAP ECC or SAP S/4HANA
• Possess good knowledge in business operations
• Excellent oral and written communication skills in English
• Detail-oriented, Stead-fast, Self-motivated, Proactiveness

Please submit your resume in MS Word format to [email protected]

Please remember to include your
1) Recent photo
2) Current salary & Expected salary
3) Notice period

UNITED PERSONNEL SERVICES
21 Bukit Batok Crescent
#11-74 WCEGA Tower
Singapore 658065
Tel: +65 6565 1939
www.united-personnel.com

EA Licence Number: 05C5278
Registration No.: R1103477

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates would be notified)

Job Description:
We are seeking an experienced Sales Manager with a strong understanding of the Southeast Asia and South Asia markets. The ideal candidate will have a proven track record in managing transshipment trade and sales of industrial products.

Key Responsibilities:

• Develop and execute sales strategies targeting Southeast Asia and South Asia markets.
• Manage and oversee transshipment trade operations and ensure smooth execution of sales processes.
• Build and maintain strong relationships with clients and business partners in the industrial sector.
• Analyze market trends and identify opportunities to expand market presence.
• Lead and guide the sales team to achieve revenue targets and deliver exceptional results.

Requirements:

• In-depth knowledge of Southeast Asia and South Asia markets, with experience in transshipment trade.
• Proven experience in industrial product sales and sales management.
• Strong negotiation, communication, and leadership skills.
• Ability to analyze market dynamics and make data-driven decisions.
• Proficiency in English and Chinese (additional languages relevant to the target markets are a plus).

Preferred Qualifications:

• Previous experience in managing sales teams or overseeing regional market operations.
• Familiarity with industrial trade regulations and logistics in the target regions.
• Detail-oriented with the ability to multi-task
• Excellent listening, negotiation and presentation skills

Employment Details

• Occasional business travel required