Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

What You Will Be Doing

The successful candidate will administer and manage SUSS's academic programmes, support examination activities and take charge of the School's student activities as well as external liaisons.

• Coordinate student recruitment activities, school activities and student interviews
• Support examination and assessment-related matters including liaison with programme/external examiners/associate faculties/supervisors, Head of Programme and Examination Administration Department
• Liaise with course writers and developers on course development matters
• Liaise with external partners associated with the programme(s)
• General administrative duties such as collation of data, preparation of reports, information updates
• Organise events for students, marketing, talks, social and promotional events, etc.
• Manage ad-hoc projects

Job Requirements

• Degree holders with 1-2 years' relevant working experience
• Mature, meticulous and possess high level of discretion and integrity
• Effective interpersonal skills with excellent command of written and spoken English
• Resourceful team player who is able to work independently and display initiative
• Proficient in Microsoft Office applications and analytical skills like Excel spreadsheet computations and do data collation
• Ability to communicate well so as to act as liaison and help reach out to stakeholders, such as industry partners, Associates, and establish leads for new industry partners
• Proficiency in written and spoken Mandarin as the incumbent will be required to communicate & liaise with overseas students from China

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

Core Responsibilities

· Work with client service teams to build client relationships, understand clients’ needs, identify opportunities and value propositions

· Establish business contacts and information gathering channels including client database for the collation and broadcast of market/client intelligence to the various client service teams

· Participate in the production of strategic communications and marketing materials

· Strategize, plan and manage all internal and external marketing and communication activities

Job Specifications

· Minimum Diploma in Mass Communications, Marketing and/or Business

· At least two (02) years of relevant working experience

· Possess sharp business acumen and good interpersonal and facilitation skills

· Possess effective organizational and follow-up skills with emphasis on attention to details

· Good interpersonal skills and ability to interact with all levels in a professional and responsive manner

· Ability to work on tight deadlines and manage projects

· Proficient in MS office (Outlook, PowerPoint, Excel, Publisher, Word)

· Good knowledge in Adobe, Photoshop, InDesign, Illustrator would be an advantage

· Enthusiastic team player

Benefits:

• Basic Salary up to $3,000
• 5 days work week (Monday- Friday)
• Transport allowance provided

Job Description:

• Cold calls to prospects & sales visit
• Prepare monthly sales report
• Promote international air and ocean services
• Achieve sales target
• Identify potential clients and develop new accounts
• To manage sales and daily logistics duties
• Ensure high customer satisfaction
• Conduct Marketplace and research
• Identify and enlarge targeted customer base
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Manager.

Qualifications:

• Working experience in freight forwarding/logistics industry preferred
• Proficient in Microsoft Office

WhatsApp me @ 8780 0117 for a prompt response to your enquiry!

Joreen Hung | Reg No.: R24119971

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

Job Responsibilities include but not limited to:

1. Proficient in creating content using the following softwares:

Static Image: Photoshop, Illustrator, Indesign, Lightroom

For Video & Animation: After effects

2. Design and issuance of the twice-weekly Club e-Newsletter ie.Newsbites

3. Design and production of the Club’s printed materials, such as magazine, posters, menus, tent cards, flyers, programmes, brochures, etc. and also online, such as websites, mobile app and digital screen signage

4. Create content for the Club’s social media platforms (Facebook, Instagram, Telegram) such promotions and events for both Food and Beverage and Sports and Recreation.

5. Assist in the design and updating of the information on the Club’s digital screen signage

6. Candidates with experience in the Food & Beverage industry is preferred.

7. Any other duties assigned by Marketing & Communications Manager

Job Requirements:

• Minimum 3 years working experience in Graphics Executive role
• Team player, positive attitude, able to work in a fast-paced environment
• Takes initiative to drive communication with various departments
• Test – 30 minutes design test in our office

Join Our Team and Enjoy Fantastic Benefits!

Job Description

• Industry/ Organization Type: Private Education
• Working Location: Redhill (Near MRT station)
• Working Hours: 5 days (Monday to Friday, 9.00 AM – 6.00PM)
• Salary Package: Basic Salary up to $3,700
• Duration: Contract (6 months) - cover staff on maternity leave

Accounting and Financial Management

• Maintain the full set of accounts, ensuring accuracy and compliance with accounting standards.
• Oversee daily accounting operations, including bookkeeping activities for sales, purchases, receivables, and payables.
• Prepare and submit quarterly GST filings, CPF submissions, and other tax compliances.
• Manage month-end and year-end closings, including the preparation of financial statements, balance sheets, profit and loss accounts, bank reconciliations, and audit schedules.
• Update cash flow reports and prepare journal entries for month-end closings.
• Reconcile balance sheet accounts and manage fixed asset records.
• Coordinate with external auditors, tax agents, and other stakeholders to ensure statutory compliance.

Fee Protection Scheme and Compliance

• Manage the implementation and monitoring of the Fee Protection Scheme in line with regulatory requirements.
• Liaise with the corporate secretary on statutory submissions, including resolution preparation, ACRA filings, and maintenance of corporate registers.
• Ensure proper accounting records are maintained and that financial policies and procedures are adhered to.

Budgeting and Forecasting

• Assist in quarterly budgeting and forecasting exercises.
• Prepare and review financial reports to support informed decision-making.

Administrative and Operational Support

• Administer payroll processing, CPF submissions, and staff benefits.
• Process invoices for payment and refunds to customers, ensuring timely and accurate execution.
• Support operational administrative tasks such as providing bank statements and processing financial documents.
• Assist in purchasing, report typing, invoicing, and other admin-related activities.
• Register trainees in the TPGateway system.

Ad-Hoc Duties and Collaboration

• Support and collaborate with relevant stakeholders to maintain compliance with financial policies and procedures.
• Perform other ad hoc duties as assigned by the Head of Department.

Job Requirements

• Diploma in Accountancy or any relevant qualification.
• Minimum of 3 years of relevant working experience in accounting or finance.
• Proficiency in MYOB, ABSS, or similar accounting software.
• Strong analytical skills, attention to detail, and the ability to work independently.
• Effective communication and collaboration skills.
• Prior experience with EduTrust Private Education Institutions (PEIs) or SSG Registered Training Providers is an advantage.

As a Sports & Recreation Executive in MOE Sports and Recreation Club (MESRC), you will play a pivotal role to promote and organize sports and recreational activities among MOE personnel in schools and HQ.

Your key responsibilities include:

1. Planning and Organizing Events

• Develop and manage the annual MOE Healthy Lifestyle Incentive Award Scheme, ensuring accurate submission of Sports for Life Fitness Assessment results.

• Plan and oversee the Centralised and School-based Sports for Life Fitness Assessments (e.g., Walk or Run Tests).

• Coordinate with Civil Service Club for MOE’s participation in Public Service STAR Games, collaborating with MESRC Games Convenors and Team Managers.

• Work with the Planning Division to organize MOE Bilateral Games.

• Plan venues and logistics for events such as Dinner & Dance and Appreciation Dinners.

2. Stakeholder Coordination

• Liaise with internal and external stakeholders to support MESRC’s programs, events, and activities.

• Maintain effective communication by responding to email and phone inquiries.

• Coordinate promotions and offers with external organizations for the benefit of MOE staff.

3. Publicity and Engagement

• Maintain the MESRC website and develop publicity materials, such as emails and infographics, to encourage participation.

• Provide relevant data and trends to support the review and improvement of MESRC programs.

4. Financial and Procurement Support

• Assist in procurement-related tasks, including:

o Sourcing and evaluating quotations.

o Preparing approvals and supporting documentation for payment processing.

________________________________________

Requirements

• Dynamic and Proactive: Able to work independently with initiative and resourcefulness.

• Collaborative: Strong team player with excellent interpersonal skills.

• Effective Communicator: Strong written and verbal communication skills.

• Data and Analytical Skills: Proficiency in data management and MS Excel.

• Relevant Experience: At least three years of working experience, preferably in sports and recreational activities.

Position Overview:

The Procurement Executive will play a key role in sourcing, negotiating, and procuring food and beverage products, ingredients, packaging materials, and other essentials for the company. The ideal candidate will ensure timely supply of high-quality products while optimizing cost and maintaining strong supplier relationships. This role is critical in supporting business operations, maintaining inventory levels, and ensuring compliance with food safety and quality standards.

Responsibilities:

1. Sourcing & Vendor Management:

• Identify and source food and beverage products, ingredients, packaging materials, and other goods required for the company’s operations.
• Develop and maintain relationships with local and international suppliers.
• Evaluate supplier performance based on quality, delivery, pricing, and service.
• Negotiate pricing, terms, and contracts with suppliers to ensure cost-effectiveness and favorable terms.

2. Inventory Management:

• Monitor stock levels and manage inventory to avoid shortages or overstock situations.
• Coordinate with the operations team to forecast demand and plan procurement activities accordingly.
• Maintain accurate records of procurement, inventory, and supplier agreements.

3. Quality Assurance & Compliance:

• Ensure all procured goods meet the company’s quality standards and are compliant with food safety regulations (such as HACCP, ISO standards, etc.).
• Collaborate with the quality assurance team to conduct regular supplier audits and ensure adherence to product specifications.

4. Cost Optimization:

• Implement strategies to minimize procurement costs without compromising on quality.
• Continuously review market trends and fluctuations in raw material prices to make informed purchasing decisions.
• Identify opportunities for cost reduction and process improvements in the procurement function.

5. Cross-functional Collaboration:

• Work closely with the production, operations, and finance teams to align procurement strategies with business needs.
• Coordinate with the logistics team to ensure timely delivery of goods.
• Liaise with marketing and R&D teams to source new ingredients and packaging for new product development.

6. Documentation & Reporting:

• Prepare and maintain procurement reports, purchase orders, contracts, and invoices.
• Track and report on key performance indicators (KPIs) related to procurement, such as cost savings, supplier performance, and order accuracy.
• Ensure compliance with the company’s procurement policies and procedures.

7. Risk Management:

• Identify and mitigate risks related to supply chain disruptions, such as vendor shortages or regulatory changes.
• Develop contingency plans to ensure continuous supply of essential products in case of emergencies or unforeseen circumstances.

8. Sustainability Initiatives:

• Support the company’s sustainability goals by sourcing eco-friendly and sustainable materials.
• Collaborate with suppliers to reduce environmental impact in the supply chain.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or Degree in Supply Chain Management, Procurement, Business Administration, or a related field.
• For Procurement Executive: 2-3 years of experience in procurement or a related role.
• For Procurement Assistant: 1-2 years of relevant experience or entry-level candidates with a strong interest in procurement.
• Familiarity with procurement systems (SAP, Oracle, or other procurement software).
• Strong analytical, negotiation, and communication skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of local and international procurement regulations is a plus.
• Bilingual in English and Mandarin (preferred) for liaising with suppliers.

Job Responsibilities:

• Assist in conducting market research and analysis to create marketing initiatives for promoting the training programmes and learning activities to be offered.
• Assist in managing sales, transition and delivery of the Centre’s training programmes and learning activities to be offered.
• Building and maintaining relationships with new and existing clients.
• Develop and organize materials for the promotion of the training programmes and learning activities to be offered.
• Produce marketing collaterals for various marketing channels.
• Managing the database of clients and provide analysis and reports as and when required.
• Maintain accurate records of clients’ contact base and perform effective database analysis.
• Ensuring smooth onboarding process of new clients etc.
• Assist in Finance report for incomes and expenditures incurred in the overseas ventures.
• Assist in organization of events and campaigns.
• Any other duties as assigned by immediate Supervisor and Executive Director.

Job Requirements:

• Bachelor's Degree with 2 years of relevant experience.
• Excellent verbal and written skills in both English and Chinese, with a flair for negotiation, to liaise with Chinese-speaking associates
• Possess good interpersonal and relationship building skills
• Resourceful and attentive to details.
• Relevant experience in Education industry will be an added advantage.
• Competent in Microsoft Office especially Excel and Powerpoint.
• May be required to undertake a few overseas business trips per year.

• Organise and conduct regular credit & AR review meetings with sales departments to close out all delinquent accounts.
• Follow up and communicate with customers.
• Review and process new customer account applications.
• Maintain and update particulars and credit limits of customer accounts in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with sales department to address overdue issues.
• Disseminate or circulate invoices, statements of accounts, reminder and confirmation letters.
• Perform customer account reconciliations and confirmations.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurer and apply for trade credit insurance for customer accounts with credit terms.
• Liaise with banks in respect of bank guarantees including but not limited to letters of credit.
• Check supporting documents to carry out billings to customers.
• Other adhoc duties assigned by Senior Financial Controller/ Assistant Manager.

Job Highlights

• Enjoy year round of staff discounts across all products
• Embracing an employee centric culture
• Value work-life balance
• Lively work environment

The successful candidate's primary responsibility is to oversee operations and staff in retail outlets, implementing strategies to increase sales, and ensuring customer satisfaction. You will also be actively involved in marketing activities to increase brand recognition and store foot traffic.

Job Responsibilities

• Overseeing all retail operations and ensuring productivity levels are met.
• Promote products, handle and follow up with customer inquiries.
• Achieve personal monthly sales target.
• Handle promotional activities end-to-end and assist in store events, roadshow, cross-branding collaborations and marketing initiatives
• Participate in off-site special events and other related activities outside store operations that include Inventory management, POS/invoicing, etc.
• Submit monthly promotion and ensure compliance with customers policies and procedures.
• Maintain outstanding visual merchandising in-store standards.
• Other ad-hoc duties as assigned.

As an individual, you should possess:

• A positive attitude with a passion for delivering excellent service quality to customers.
• Possess good working attitude with strong desire to learn, achieve and excel.
• Energetic, positive, pleasant personality and a results-driven attitude

What you need to succeed:

• Possess a Diploma or equivalent certification.
• Experience in sales, ideally for FMCG or food related industry services.
• 1-2 years handling lower trade or modern trade
• Local class 3 driving license preferred with own vehicle
• Have foresight and eager to build and sustain long term relationship with our customers.
• Good team player with a can-do attitude and willingness to engage and assist with all retail & supermarket initiatives and activities.
• Min. 3 years of handling Supermarket account experience preferred.
• Proficiency in Microsoft system and related software.

Duties and Responsibilities

• Provide quick, responsive, quality and consistent response via phone, WhatsApp chats, emails, live chat.
• Ensure calls pick up within 3 rings
• Promote our services and advise on company information to customers via phone
• Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer satisfaction
• Coordinate with the logistics team to ensure timely delivery of products and services to customers.
• Maintain and update customer databases, ensuring accuracy and completeness.
• Prompt customers relevant questions to determine nature of problems

Job Requirements

• Minimum "N"-Level/SPM
• Customer-focused mindset with good verbal communication skills
• No job experiences required. Training will be provided.

Job Description :

• Monday - Saturday (Office Hours 8.30am - 5.30pm)
• Option for 5 days and 6 days work week
• Career progression to Assistant Manager

Remuneration and Benefits

• Initial monthly remuneration of $2,600 - $3,000.
• 12-14 days of annual leave
• Fringe benefits include free music courses and medical insurance coverage.

Work Location
Bedok Headquarters (Nearest MRT: Tanah Merah/Simei/Tampines West)

Role Purpose

The Community Engagement Senior Executive will play a pivotal role in building and nurturing partnerships to support caregivers’ and seniors’ needs. This position focuses on fostering collaborations with stakeholders across the aged care and social service sectors, enhancing caregiver support programs, and driving impactful community initiatives.

Key Responsibilities

1. Partnership Development

• Managing a small team to identify, engage, and sustain partnerships with sector stakeholders, including healthcare institutions, community organizations, corporates, and government agencies.
• Collaborate with partners to co-develop programs, services, and initiatives tailored to the needs of caregivers and seniors.
• Develop partnership agreements and monitor partnership performance to ensure alignment with organizational goals.

2. Caregiver Support Program Initiatives

• Lead or support the design, execution, and evaluation of programs that address the practical, emotional, and informational needs of caregivers.
• Work closely with caregivers and sector partners to gather feedback and identify gaps in support services.

3. Community Outreach and Engagement

• Organize outreach events, workshops, and forums to raise awareness of caregiver support resources and CWA’s role in the caregiving ecosystem.
• Develop communication materials, including brochures, newsletters, and online content, to engage stakeholders effectively.

4. Research and Advocacy

• Stay informed about trends, policies, and innovations in aged care and caregiving.
• Contribute to research projects and position papers advocating for improved caregiver support and services.

5. Stakeholder Relationship Management

• Act as the primary liaison between CWA and its partners, ensuring strong, productive relationships.
• Represent CWA at external meetings, networking sessions, and sectoral forums.

Requirements

Education and Experience

• Bachelor’s degree in business, social work, healthcare management, public relations, or a related field.
• 3+ years of experience in community engagement, partnerships, or program management within the social service, healthcare, or nonprofit sectors.

Skills and Competencies

• Strong interpersonal and relationship-building skills with diverse stakeholders.
• Excellent project management skills, with an ability to manage multiple priorities.
• Proficiency in written and oral communication, including presentation skills.
• Ability to work collaboratively in a cross-functional team environment.
• Knowledge of aged care, caregiving challenges, and community engagement strategies.

Job Overview:

The HR & Admin Executive will support the full spectrum of HR operations and administrative functions, ensuring smooth day-to-day operations of the office. This role involves assisting with office management, employee onboarding and offboarding, procurement of supplies, performance management, and maintaining employee records in compliance with Ministry of Manpower (MOM) guidelines.

Key Responsibilities:

HR Operations & Administration Support:

• Assist with a variety of HR operations including administrative duties related to employee records, payroll, and benefits management.
• Maintain employee records (attendance, EEO data, etc.) ensuring compliance with policy and legal requirements.
  

Office Management & Procurement:

• Assist with managing office supplies and pantry items to ensure smooth daily operations.
• Oversee the procurement of stationery, ensuring proper inventory and ordering as necessary.
  

Employee Onboarding & Offboarding:

• Assist with onboarding new employees, including issuing uniforms and maintaining uniform inventory records.
• Manage the offboarding process for departing employees, including work pass applications, renewals, cancellations, booking flight tickets home, and ensuring compliance with Ministry of Manpower (MOM) and dormitory guidelines.
  

Performance Management:

• Support the implementation and management of performance processes, ensuring timely and accurate performance evaluations.
  

Compliance & Legal Requirements:

• Ensure all HR and operational processes comply with relevant labour laws and MOM regulations.
• Keep employee records up to date and aligned with legal requirements.
  

Ad-Hoc HR & Operations Support:

• Provide support for any additional HR or operational matters as needed, assisting managers with various tasks to ensure smooth operations.
  

Job Requirements:

• Good knowledge of Ministry of Manpower (MOM) Employment Laws and Labour Laws.
• Proficient in MS Office; experience with HR systems like Quick HR or Infotech is a plus.
• Strong organisational and time-management skills to handle multiple tasks efficiently.
• Excellent communication and interpersonal skills to engage with employees at all levels.
• Strong problem-solving and decision-making abilities.
• High level of ethics and reliability when dealing with sensitive information.
• A diploma in Human Resources, Psychology, Business Administration, or IHRP-CA certification would be advantageous.

Roles & Responsibilities

- Handle incoming requisitions, quotations, POs, and make records

- Prepare and submit quotations

- Negotiate with suppliers to for the prices and terms are obtained.

- Key in system

- Liaise with vessels, vendors, forwarders, and agents for delivery

- Any other Ad Hoc assigned

Requirements:

*Diploma or Degree in related discipline

*At least 2-3 years procurement experience in marine line

*An independent individual who works well under pressure

*Knowledge in Contract T&Cs

*Good command of written & spoken English and Mandarin

*Proficiency in computer skills, eg, MS Office, ERP system

*Immediate availability is preferred

*Singaporean & PR only

Position Overview:

The Procurement Executive will play a key role in sourcing, negotiating, and procuring food and beverage products, ingredients, packaging materials, and other essentials for the company. The ideal candidate will ensure timely supply of high-quality products while optimizing cost and maintaining strong supplier relationships. This role is critical in supporting business operations, maintaining inventory levels, and ensuring compliance with food safety and quality standards.

Responsibilities:

1. Sourcing & Vendor Management:

• Identify and source food and beverage products, ingredients, packaging materials, and other goods required for the company’s operations.
• Develop and maintain relationships with local and international suppliers.
• Evaluate supplier performance based on quality, delivery, pricing, and service.
• Negotiate pricing, terms, and contracts with suppliers to ensure cost-effectiveness and favorable terms.

2. Inventory Management:

• Monitor stock levels and manage inventory to avoid shortages or overstock situations.
• Coordinate with the operations team to forecast demand and plan procurement activities accordingly.
• Maintain accurate records of procurement, inventory, and supplier agreements.

3. Quality Assurance & Compliance:

• Ensure all procured goods meet the company’s quality standards and are compliant with food safety regulations (such as HACCP, ISO standards, etc.).
• Collaborate with the quality assurance team to conduct regular supplier audits and ensure adherence to product specifications.

4. Cost Optimization:

• Implement strategies to minimize procurement costs without compromising on quality.
• Continuously review market trends and fluctuations in raw material prices to make informed purchasing decisions.
• Identify opportunities for cost reduction and process improvements in the procurement function.

5. Cross-functional Collaboration:

• Work closely with the production, operations, and finance teams to align procurement strategies with business needs.
• Coordinate with the logistics team to ensure timely delivery of goods.
• Liaise with marketing and R&D teams to source new ingredients and packaging for new product development.

6. Documentation & Reporting:

• Prepare and maintain procurement reports, purchase orders, contracts, and invoices.
• Track and report on key performance indicators (KPIs) related to procurement, such as cost savings, supplier performance, and order accuracy.
• Ensure compliance with the company’s procurement policies and procedures.

7. Risk Management:

• Identify and mitigate risks related to supply chain disruptions, such as vendor shortages or regulatory changes.
• Develop contingency plans to ensure continuous supply of essential products in case of emergencies or unforeseen circumstances.

8. Sustainability Initiatives:

• Support the company’s sustainability goals by sourcing eco-friendly and sustainable materials.
• Collaborate with suppliers to reduce environmental impact in the supply chain.

Requirements:

• ** Applicable to Singaporeans only due to quota limitations
• Diploma or Degree in Supply Chain Management, Procurement, Business Administration, or a related field.
• For Procurement Executive: 2-3 years of experience in procurement or a related role.
• For Procurement Assistant: 1-2 years of relevant experience or entry-level candidates with a strong interest in procurement.
• Familiarity with procurement systems (SAP, Oracle, or other procurement software).
• Strong analytical, negotiation, and communication skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint).
• Knowledge of local and international procurement regulations is a plus.
• Bilingual in English and Mandarin (preferred) for liaising with suppliers.

Pay Band: 4 / Grade H
Location: Napier Road, Singapore

Department : Exams Customer Services

Contract Type: Indefinite Local Contract

Role Purpose:

To provide excellent Customer Service to all customers interested in all of the British Council’s activities (including English teaching, Examinations, Education UK, Library and cultural operations) in order to meet and exceed customers’ expectations and enable the British Council to meet its corporate objectives.

Main accountabilities but not limited to the following:

Enquiry Handling

• Answer first level enquiries received in person, by mail, email, telephone, or social media on relevant aspects of the UK and the British Council’s activities in a friendly and professional manner, invoking the principles of TIE in line with Customer Service standards.
• Build rapport with the prospect in order to find out the objectives, needs and requirements of the customer, and take their interest forward.
• Able to give accurate information on all services offered by the British Council, and to give customers the correct brochures, application and registration forms.
• Support test takers who want to register online at our premises.
• All feedback and customer comments are passed on to the Assistant Manager - Customer Service within one working day and recorded in writing.
• To communicate with internal and external personnel in a professional and enthusiastic manner.

Registration

• Register Exams candidates in a professional and friendly manner, while adhering to the procedures in place.
• Cross-sell relevant British Council services and products where appropriate.
• Understand customer needs and turning enquiries into sales.
• Work extra hours during registration period, if required

Standard For Collection And Handling Of Income

• Handles payment received from examination registrations.
• Responsible for generating and issuing payment links to customers for any required fees or charges.
• Ensures the payment link is accurate and provided to the customer promptly via the appropriate communication channel.
• Verifies payment completion before proceeding with the requested service or action.

Accurate Databases / Records, and Projects

• All databases and records, and information files are kept up to date in line with requirements outlined by AM – Customer Service.
• Make sure that information brochures/ leaflets are always replenished and are available.
• Responsible for updating relevant knowledge files and databases /web/ design posters in line with requirements outlined by AM-CS.
• Specific projects and responsibilities given to each member of staff are carried out in line with expected objectives.
• As duty officer ensure that designated tasks for the relevant shifts are completed.

All above accountabilities, duties and responsibilities should comply with standards and guidelines incorporated in the Global Policy Framework (e.g., Code of Conduct, Global Policy Statements, Child Protection (CP), Equality, Diversity, and Inclusion (EDI), Information Knowledge Management (IKM), ICT standards (e.g., Acceptable Usage of IT standards).

Role specific knowledge and experience

Minimum/essential

• Selling skills (confident and effective in up-selling and cross-selling British Council products)
• Competent IT and numeracy skills
• Accuracy (very high level of accuracy is required for all tasks)
• Excellent customer care skills across multiple channels

Desirable

• Knowledge of CRM
• Complaints handling

Requirements

• Diploma/Degree in any discipline
• At least 2 years’ experience working in a customer service role, preferably in the service industry.
• Excellent written and oral communication skills in English. Having ability to communicate in Chinese language is an added value.
• The successful candidate will work a 5-day week between Monday-Saturday with a scheduled day off. Additional hours will occasionally need to be worked, particularly during peak examination periods.

Additional Information

Conditions of Employment: Local Direct Hire

• Applications are welcomed from candidates currently in the location with a natural right to work.
• Applications are also welcomed from candidates currently based in other British Council country offices. However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role. Relocation support is also not provided.

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Responsibilities:

· Provide sales and administrative support to the sales team

· Process job order and assist in client onboarding

· Coordinate with customers on service delivery schedule

· Prepare quotation and draft sales proposal

· Handle customer's call / enquires

· General admin duties

· Any other duties that may be assigned from time to time

Requirements:

· Candidate must possess at least a Higher secondary/Pre-U/A level/College, Professional Certificate/NITEC, Diploma, any field

· Ability to work independently

· Good communication skills and able to work under pressure.

· Team player with good attitude

· Training will be provided

Benefits:

· Basic Salary - $2,500 to $2,800 commensurate with experience

· Performance incentive

· Mobile allowance

· Training and Development

· 14 days annual leave

· 14 days medical leave

Scope:

1. Raise a higher awareness of BCS among organisations and the general public

2. Event Coverage of BCS Events through photography, videography and social media marketing (Some events may fall on weekends)

3. Create publications and BCS publicity collaterals

4. Support in volunteer recruitment and fundraising activities

Pre-requites:

1. Degree or diploma in mass communications or marketing (Fresh graduates welcomed to apply)

2. Proficient in photography and videography
3. Proficient in the use of Adobe Premiere Pro

4. Experience in digital marketing preferred

5. Team player with good interpersonal skills

Job Description & Requirements

We are looking for enthusiastic, committed and driven individual with accounting background to join us in our Finance Team.

Responsibilities/Duties:

• Process and handle finance transactions and functions, including receivables, payables, receipts and payments (via trust receipt, cheque, Giro, letter of credit, petty cash etc), bank reconciliations and creditors reconciliations.
• Focus more on full processing of accounts payable function (consisting supplier/subcontractor) in compliance to accounting standards, GST regulations and Group internal control procedures
• Possess the hand-on experience on monthly closing of management accounts
• Update daily bank records
• Assist in problem solving and recommend improvement on the process flows, controls etc
• Deal with various internal parties such as project teams, purchasing team and other relevant internal parties
• Liaise with various external parties such as suppliers, subcontractors, bankers, auditors and other relevant third parties
• Prepare relevant finance reporting
• Assist in work related matters and ad hoc assignments

Job Specifications/Requirements:

• Diploma/Degree in Accountancy or any equivalent professional accountancy qualifications
• Preferably 3 years of relevant working experience
• Experienced candidate would be considered for senior role
• Hands-on accounts and finance functions and processes with problem solving skillset
• Familiar with accounting standards, taxes, GST, best practices and other relevant rules and regulations
• Proficiency in MS Office knowledge
• Must possess positive attitude, “To Do” or “Can Do” mindset and willing to work as a team in helping each other
• Possess excellent working and communication skills
• Good interpersonal skills to engage with all levels in the Company
• Willingness to work flexible schedule during peak period and able to meet tight timeline

If you are THE ONE, do send in your application with your resume.

Job Descriptions:

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Key Deliverables

• Designing and modifying software applications
• Implement systems and provide technical support

Responsibilities

• Talking to users to find out their requirements
• Create programs essential for business and conference operations
• Deal withprograms when they need to be repaired, changed, or added to another program already in place
• Writing software and operating manuals

Responsibilities:

• Attend to guests’ needs and enquiries.
• Handles checking-in and checking-out of guests.
• Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay

Requirements:

• Good interpersonal skills and positive working attitude
• Service oriented
• A good team player
• Work with passion, zest, energy and professionalism
• Perform 3-rotating shifts, and able to work on weekends and public holidays
• Entry level Diploma holders can apply.

Staff duty meal and uniform are provided.

Please send in resume with current & expected salaries via APPLY NOW button below.

We regret that only shortlisted candidates will be notified. Thank you for applying.

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

The Client Success Executive cassists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.

In your role:

• Maintain and enhance the business relationships with assigned clients
• Key liaison point for clients on event details and support
• Ensure that events details are accurately configured into the ticketing system and promptly disseminated to all sales channels
• Assist clients in their ticket inventory management and maximize ticket sales
• Resolve any ticketing issues that may occur.
• Work closely with the marketing and technical departments to support the clients’ requirements and needs in areas of marketing and ticketing system.
• Assist in data analysis, preparation of monthly sales and management reports.
• Handle ad hoc projects and any other duties assigned .

Requirements:

• Diploma in Business Administration / Tourism & Hospitality.
• Preferably with 2 years of relevant experience in client’s servicing / customer service coordination.
• Conversant with Microsoft Office.
• Good interpersonal, communication and organizational skills.
• Team Player.
• Ability to communicate and interact with people at all levels and work independently with minimal supervision.
• Able to work during event timing if the need is required (at night and weekends).
• No experience are welcome to apply.