The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross fuThe role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

TSH Corporation Limited runs a dynamic chain of bars, namely; Quaich Bar Collector, Quaich Bar Avant-garde, Quaich Bar Wanderlust, The Other Room, Signature Reserve, Capitol Cigar & Whisky Lounge. We also distribute premium spirits through The Whisky Store and run Singapore’s most vibrant and biggest whisky dedicated exhibition – Whisky Journey.

Job Highlights:

· Progressive, collaborative, autonomous, friendly working environment.

· Great career advancement, exposure and learning opportunity.

Job Description:

· Provide timely management report to accurately reflect performance of the operations including in-depth analysis to ensure integrity of results across all product lines.

· Liaise with outlets to compile variance reports on the followings:

a. Physical stock count from outlet;

b. Minor Variables (Tasting, Free-Of-Charge (FOC), Spoilt) from outlet;

c. Purchase from invoices and

d. Sales data from Point-Of-Sales (POS).

· Provide daily, weekly and quarterly reports that track revenues and gross profit by customers and product categories.

· Prepare Customer Relationship Management (CRM) Report on members sign up, top spender, cash back, first visit, transaction and spending history reports.

· Update Mailchimp database, Advocado CRM and SevenRooms for guest experience and retention.

· Create open items for alcoholic beverages, if any to verify against POS and update price change.

· Prepare and update simplified month end Profit & Loss.

· Issue Raptor access card, update new payment mode, seating and menu arrangement as and when required.

· Provide timely and accurate respond to ad-hoc request as and when required by management.

· Interact with the marketing and other departments on the forecast, actual, budget and business metrics on sales, gross profit and other departmental expenses.

Job Requirements:

· Minimum Diploma in Business Administration/ Accountancy/ Finance will be an advantage.

· Familiar with Raptor, Advocado and SevenRooms will be an advantage but not necessary.

· Fresh graduates and Mid-career individuals are welcome to apply.

· Highly motivated, creative and ability to work independently.

· Proficient in MS Office Application (Excel, Words, PowerPoint).

· Good communicate skills, meticulous and strong interpersonal skills.

We regret that only shortlisted candidates will be notified.

As a Boutique/Sales Associate, you’ll play a critical role in establishing MUS.za’s brand and sales strategy to reach our target customers. This is a hybrid role requiring both customer service and sales experience, and a passion for luxury.

You will be responsible for:

• Promote and upsell products to customers in-store
• Drive sales and customer traffic in-store
• Follow up with all online and in-store customer enquiries
• Build customer loyalty through active client development, profiling and follow-ups
• Manage accurate record of stocks
• Perform opening and end of day store duties
• Visual merchandising

Looking for someone that possesses:

• Minimum of 2 years of working experience in luxury retail sales
• Prior exposure in luxury goods such as timepiece, fashion or jewellery is preferred
• Good English written and verbal communication skills
• Fluency in Chinese
• Strong communication & customer service skills and comfortable to build rappport with clients
• Reliable with strong sense of responsibility plus problem solving ability
• Able to work independently with minimum supervision and guidance

The Details

• 5 Work Week
• Able to commit to retail hours including weekends and public holidays
• Location: Raffles Hotel (City Hall)
• Basic + Commission

Established in 2017, QCP Capital is a digital assets trading firm and global market maker in options, headquartered in Singapore.

As one of the first digital assets trading firms in Singapore, QCP Capital brings to clients deep expertise gained from thriving through multiple market cycles. Our mission is to unlock new opportunities for clients at the forefront of crypto markets through providing institutional-grade liquidity, infrastructure and research.

An active early-stage crypto and blockchain investor, QCP Capital’s portfolio includes core trading infrastructure, exchanges, data and token ecosystems. QCP Capital is supported by over 70 professionals in trading, business development, operations, risk and compliance teams. More information can be found at qcp.capital.

Responsibilities

• To be a senior member of the sales team driving sales to the clients of the firm
• The product perimeter is primarily surrounding Spot, Options and Structured Products but expertise should extend to cash rates and derivatives
• Drive expansion of client footprint, comprehensive user-mapping, price tiering and client profitability analytics
• Lead client meetings and presentations to articulate the merits of investment in the asset class, and how specific solutions may be appropriate for a client's portfolio
• Gather feedback and insights from markets and clients to help the development of new products, understand the needs of each client segment, what competitors do in terms of products
• Ensure clients receive excellent sales and after sales experience
• Mentor junior team members by sharing product expertise as well as work ethic

• Only candidates with a minimum 6-9 years relevant financial markets experience in sales and trading, or wealth management products will be considered
• Proven capabilities in building strong relationships with clients, and has existing relationships
• Strong technical knowledge on derivative products
• Proven track record in sales and people management
• Strong communicator and strategic thinker with presentation and organization skills
• Achiever who can translate strategy into plans and plans into actions

The Environment We Offer

As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.

Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.

We also provide flexible working arrangement as required and a casual and fun environment to boot!

Our client is an established multinational corporation that provides B2B IT products and services. They are seeking a Network Engineer (Post-Sales) to join their expanding team.

Essential Requirements:

• Min. 3 years of relevant experience
• Cat 1 clearance required
• Able to provide good customer service
• Able to work in a fast-paced environment
• Excellent communication and presentation skills
• CCNA/CCNP certification preferred

Candidates who do not have the relevant IT Network Engineering experience NEED NOT APPLY.

If you are interested in this role, please click apply now or email [email protected] with your updated CV in word format.

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

Posting Personnel:

Lee Ee Fang (R1980370)

Platform&Co Pte. Ltd.

Co. Registration: 201936542N

EA License: 21C0783

The Employer

The employer is a Singapore-based start-up company that deals in cosmetics and related products. It develops and markets niche cosmetics products for markets across the world. One of its product ranges comprises of nail polishes. The company is looking for a dynamic sales professional from cosmetics industry to join the team as:

Position: Sales Executive – Cosmetics

Code: EXP/SEC/SG/0124

Location: Singapore (Home-based)

Responsibilities

The selected candidate will be responsible for building a client base in Singapore and later expand to Malaysia, Indonesia and other markets in ASEAN.

The primary focus will be on new client acquisition in the Nail Salon industry and developing sustained business with them, both for their own consumption and for sales to their customers.

He/She will manage the relationships with customers, identify new customers in different markets, prepare quotations and negotiate deals, ensure fulfilment of orders by coordinating with operations team, and follow up to ensure collection of payments.

Our client offers a competitive package including salary and sales incentives.

Requirements

Ideal candidates would have:

• At least 3~5 years of relevant work experience in Sales of Cosmetics
• Exposure to nail salon industry preferred.
• Strong skills in field sales and relationship management.
• Good English skills. Strong communication and sales skills.
• Entrepreneurial flair. Ambition & Passion.
• Independent. High energy level and resourcefulness.

Application

Please apply with a detailed CV (preferably including details on Education & Training, Key Skills, Detailed Work Experience, Language Skills, Professional Referees, Current/Expected Salaries and Contact Details) to [email protected].

Kindly state the position and Code as the subject of your email.

We regret that we would only be able to respond to shortlisted candidates.

Details:

• 12 Month Contract
• Salary range up to $4,000
• Completion Bonus 1 month given
• UK MNC Chemical Industry
• Location: Jurong East MRT

Responsibilities:

• To prepare, maintain, communicate, and coordinate diverse commercial administration in support of all sales activities.
• Materials will include price lists, quotations, product specifications, datasheets, Technical Service Enquiries, sales master data, and other documentation as required by systems, companies, agents an customers
• Maintain, communicate and coordinate internal online ordering platform.
• Support and communicate closely with other departments, maintaining records of sales data and promotly assist customer enquiries. 
• Own the customer relationship for designated customers/territories including price setting within defined limits.
• Prepare commercial quotations in response to new customer enquiries. Informing customers of pricing and otl contractual conditions within agreed guidelines.
• Ensure compliance with agreed procedures and take the decision when to escalate issues for approval plan and prioritise daily workload within guidelines.
• Regular direct contacts with customers requiring appropriate commercial sensitivity and communication style of the customer relationship.
• Broad knowledge of systems & processes (e.g. ERP, CRM). Identify opportunities for efficiency improvement administrative systems

Requirement:

• Minimum Diploma in any relevant.
• Technologically savvy – proven experience as administrator of online ordering platform/ system, able to navigate backend settings and troubleshoot order variance.
• Experience working in MNC organizations and managing multiple stakeholders.
• Contract role for 1 year, subject to renewable and convertible to permanent.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars, Dawsons, and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

Overview

We need a skilled accounts executive to join our team to help handle full sets of accounts for our Singapore and overseas accounting operations. Experience in FMCG, retail, F&B, manufacturing would be very advantageous for this role. The ideal candidate possesses strong multi-tasking skills, is a fast learner and is highly attentive to detail. For this position, you will need to have the ability to adapt to a fast-moving environment and be proficient with Excel and accounting software.

Responsibilities

• Manage full set of accounts, including invoicing, receipt updates, vendor invoice processing, payment arrangements, journal entries, intercompany charges, bank reconciliation, balance sheet schedules, fixed assets registers, and general ledger maintenance
• Manage month-end closing process and ensure all month-end journals, AP and AR sections are closed promptly
• Perform internet banking and monthly bank reconciliation
• Prepare monthly financial statements for management reporting
• Prepare and review all balance sheet schedules to its control accounts including bank reconciliations
• Prepare accounts payable and periodic reconciliation of vendors' statement of accounts
• Handle and ensure compliance with all finance filing requirements, audits, and tax filings (e.g. GST,VAT)
• Assist in year-end audit and the preparation of audit schedules, including liaising with auditors and tax agents as required
• Coordinate and liaise with overseas parties, bankers, external auditors and tax agent
• Provide feedback on workflow process improvements
• Support and perform ad-hoc tasks when required
• Support the implementation of new processes and systems

• Minimum LCCI/CAT qualifications or equivalent with at least 5 years experience
• Possess excellent interpersonal and communication (verbal and written) skills
• Able to work independently while maintaining a strong team spirit
• Dependable, responsible, driven, and possess a positive working attitude
• Possess initiative and able to organize and prioritize work
• Able to multitask, and is meticulous with an eye for details
• Able to work effectively under pressure and meet tight deadlines

• Flexible Work Arrangement
• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Responsibilities:

• Handle existing customers’ account and look for new customers
• Handling enquiry, negotiating price, preparing quotation, order and delivery
• Support distributors in market development, products knowledge and commercial requirement
• To review the distributor’s performance periodically and make recommendations for sales improvements and distributors’ motivation
• Participate or visit trade fairs worldwide
• Identifying & generating new business opportunities within assigned territory
• Visit clients of existing markets and potential customers in new market
• Working closely with IP Lawyer and Clients for taking action against infringer of company’s trademarks and products
• Perform any other duties or ad hoc projects assigned

Requirement:

• Minimum Bachelor Degree in Business studies or Marketing.
• Occasional travelling to oversea are required.
• Resourceful, meticulous and independent
• Energetic with high level of initiative and dedication
• Possess good communication and strong analytical skills

How to Apply:

Interested candidates are invited to forward their CVs in MS Word format to [email protected]

Reg No: R1549345
Triton AI Pte Ltd  
License No: 21C0661

Management firm at Beach Road (3 minutes walk from Nicoll Highway Circle Line Station) requires Accounts Executive (Book-keeper).

Responsibilities:

Must be able to handle full set of Accounts, Financial Reports, Balance Sheet, P&L, GST etc.

Requirements:

• Diploma in Accounting / LCCI or equivalent
• At least 1 year of relevant working experience
• UBS / Million software knowledge
• Mandarin speaking environment due to massive connection with mandarin-speaking clients
• 5-day week (8.15am to 5.45pm)
• Able to start work in short notice
• Salary depending on relevant experience

Interested candidates please send your detailed resume and expected salary to: [email protected]

Visit our website at www.csk.com.sg for company profile and location.

Job Highlights

5 Day Work Week, Career Advancement

Responsibilities:

- First level onsite and remote technical supports for restaurant outlets and office users (POS, Desktops, Laptops, Printers, Basic Network, Mobile Devices, Video System)

- Liaise with vendors on maintenance matters and second level technical support

- Responsible for data entry work for various emenu & ecommerce content management systems (training provided)

- Standby in the event of emergencies and after-hours critical support requests

- Occasional OT to standby for shop opening

- Assist in setting up new store - supervise contractors for setup of POS/ Emenu/ CCTV/ Network

- Assist in IT inventory management

- Assist in monitoring data backup

- Assist in IT administrations (paperwork & documentations)

- Any other duties as assigned

Skills, Qualifications, Education Requirements

- Only Singaporean/PR may apply

- strong capability in basic PC & network troubleshooting.

- minimum 2 years’ experience in technical support. Experienced in F&B tech support role will be an advantage

- Senior Executive position available depending on experience and qualification

- Diploma or Degree in IT related field

- Good problem-solving skills (resourceful in finding solutions)

- Strong sense of responsibility, self-motivated and able to perform in fast pace environment

- Have a service excellence attitude for technical support matters

- Must provide 2 contacts (former employers or co-workers) for reference check

Infopro Digital group is recruiting for a Head of Commercial Sales on a permanent basis to join Risk Global brand in Singapore or Hong Kong.

We are first a global company with 4,000+ employees and annual revenues of over half-a-billion dollars, with a presence in 18 countries. Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.

Within Infopro Digital, we are also an entrepreneurial, 300-person team focused on the financial services industry, known collectively as Risk Global, with offices in Hong Kong, Lisbon, London, Nashville, New York and Singapore. Working at Infopro Digital’s Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly have an impact.

Risk Global is the preeminent industry source of research and data for financial services professionals interested in the transfer and management of risk. We deliver detailed insight and analysis on complex topics to senior professionals including the who’s who of the global capital markets. Our clients enjoy a competitive advantage in a highly competitive industry.

The Head of Commercial Sales, Asia will be responsible for driving targeted revenue growth across the region. They will manage and coach a team of sales professionals, and develop strategic relationships with clients to support revenue and product growth in our fastest growing market.

Based in Hong Kong the role will be responsible for growing revenue across our events and marketing services.  You are an action-oriented, results-driven, and credible commercial professional with a record of B2B sales, ideally in financial services. You will also bring inspiration, credibility and commercial awareness to the business and can think longer-term, while driving execution tactically and managing the balance between the two.  In your role, you will be managing a set of clients but you will also be working with your wider team of account managers/directors and business development managers to hit and exceed targeted revenue numbers. 

As Infopro Digital is an acquisitive company, further scope might be added to the role.

Key Accountabilities

• Setting and achieving sales targets for the region
• Developing and implementing sales strategies to increase market share and revenue
• Building and maintaining relationships with key clients and partners
• Recruiting, training, and managing a high-performing sales team
• Identifying and pursuing new business opportunities
• Providing regular sales reports and analysis to senior management
• Staying up-to-date with industry trends and market changes to inform sales strategies
• Collaborating with other departments, such as marketing and product development, to support revenue growth and product growth.

Structure and Size of Team

You will report to the Global Head of Sales with a dotted line to the Managing Director of Asia and manage a team of account directors, account managers and business development managers within the region. 

• Proven track record of success in sales leadership, with at least 8-10 years of experience in sales management, preferably in the APAC region.
• Natural leadership skills, including the ability to influence and motivate team members
• Deep domain expertise combined with an understanding of B2B information services models, including lead-generation, digital advertising, events (incl. conferences, awards, training, trade-shows), research, and data
• Proven commercial experience and strategic mind-set (strong business / commercial acumen as well as analytical capabilities)
• Ability to engage with clients, colleagues and multiple stakeholders, forming effective relationships;
• Can represent the brand and business externally, outward-facing role, with high levels of client and customer interaction
• Proven ability to meet or exceed sales targets
• Strong presentation and negotiation skills
• Able to identify growth areas in the short and long term as well as launch new products – demonstrate a track record in creating value
• A ‘rounded’ and highly-collaborative senior leader, with experience in a similar position, that leads by example and is willing to be hands on as appropriate
• Demonstrated ability to work collaboratively and within a global matrix organization: build strong relationships across teams, experience in leading teams, and working collaboratively to achieve objectives
• Proactive, curious, excellent communicator, problem-solver, high-energy, decisive, solutions-driven, results-oriented

• 20 days of Annual Leave
• Life Insurance coverage upon completion of probation
• Medical insurance coverage upon completion of probation
• 14 weeks of maternity leave
• 5 days of paternity leave
• A day off for your birthday

Learn more about us

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way.

Equal Opportunities

In accordance with our Code of Conduct Policy, we provide equal opportunities to any employee or job applicant and do not discriminate either directly or indirectly because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or any other characteristic or activity protected by law.

To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications. We would therefore be grateful if you would complete the questions on this form. This information will be collected anonymously.

All information is treated in confidence and will not be seen by employees directly involved in the hiring process. The information will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same whether or not they provide this information. Thank you for your assistance.

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