We are an ambulance company with 110-120 employees to date. Our company has been established since 2007, and we provide emergency and non-emergency medical transport within Singapore. We also provide medical coverage for events. Our company's philosophy is to provide good service for our clients while maintaining a supportive environment to develop the skills and talents of our employees. We are looking for dedicated, motivated individuals looking to work in a friendly and fast-paced environment.

Your responsibilities:

1) Human Resource

• Daily data-entry of all employees' timesheets, overtime, and leave
• Application, renewal, and cancellation of foreign worker passes
• Assist in the recruitment of new workers
• Prepare all employment-related documents
• Processing of all leave and claims, such as Maternity Leave, Childcare leave, Medical Leave, Annual Leave, NS leave, etc
• Payroll

2) Administrative

• Processing of employees' registration for courses and claims for eligible grants and schemes
• Recording and monitoring of employee certificates, and performing timely renewal as needed
• Issuance of receipt books, billing books, casualty record books, etc
• Ad-hoc duties as assigned by management
• Application, disbursement, and monitoring of petrol cards that are assigned to the drivers by management
• Handling of company's vehicle-related matters, such as yearly inspection and insurance renewal

We are looking for the following qualities in applicants:

• Positive attitude and willingness to learn
• We do not need applicants with previous employment in medical-related companies, but you will need to be adaptable to learn the requirements of our industry
• Ability to perform under pressure
• Be able to work well in a team with the office administrators and management staff
• Good command of Microsoft Word and Excel (including use of Pivot tables)
• Familiarity with the Singapore Employment Act and manpower regulations
• Ability to start immediately or within 2 weeks of acceptance of job offer

POSITION SUMMARY:

The Sales Engineer / Sales Account Manager is tasked to direct and manage sales activities in Singapore, Indonesia, Southern Malaysia. Responsible for the effectiveness of the performance of sales territories assigned - promoting direct sales, and effectively managing distribution channels, providing strong customer support, establishing and achieving sales growth by performing the following duties:

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED:

To develop, implement and maintain a comprehensive account sales plan for the key customers and distributors in the assigned territories.

Monitor activities of distributors and create sustainable business strategies to meet growth ahead of market rates.

Evaluate assigned distributors performance and drive business growth objectives by performing monthly and quarterly business reviews.

Create and maintain a broad account base in assigned territory, keep abreast of trends and developments in key accounts in the region.

Assist customers by supplying information related to samples, delivery timing, drawings/specifications, quality issues, credit issues, etc.

To identify new business opportunities and maintain Company's competitive position at assigned accounts.

To assist in product development and customization to meet demand, if necessary.

Other duties as assigned by the Company.

EDUCATION

• Recognized Bachelor's degree in Engineering, Marketing, or any business-related discipline.

EXPERIENCE & KNOWLEDGE REQUIRED:

• With at least 5 years experience in the electronics industry.

• Experience in the connectors market is an advantage.

SKILLS REQUIRED:

• Have strong interest in understanding industry, business, product line strategies

• Ability to manage multiple projects at a time

• Strong creative, analytical, organizational and personal sales skills

• Commitment to work with shared leadership and in cross-functional teams

PERSONALITY TRAITS:

• Ability to effectively build strategic customer relationship at assigned accounts.

• Results orientated and able to take ownership of one’s own work.

• Has initiative.

• Able to meet deadlines and can work in a fast paced environment

• Good interpersonal, communication and analytical skills.

• Ability to work under pressure and is adaptable to change.

• Eager, diligent and can work independently.

We are actively on the lookout for individuals who exude self-confidence and have a strong focus on delivering outstanding performance to join our workforce. If you are someone who quickly absorbs new knowledge and has remarkable communication skills, you are an ideal fit.

In this role, you can enjoy the flexibility of working during hours that suit you, all from the comfort of your own home.

Your responsibilities includes

• Arranging sales meetings with potential clients
• Conveying company updates to our existing clients
• Overseeing administrative tasks in collaboration with our sales services.

Given that this is a remote position with adaptable timing, you must practice self-sufficiency and discipline. The salary range is between $3,000 and $6,000 per month. We expect candidates to have "A" Level, diploma, or degree qualifications.

As an Inside Sales Executive for an airport transfer and limousine company, your scope of work may include the following tasks:

1. Generating leads and prospecting potential clients through various channels such as cold calling, email campaigns, and networking events.

2. Collecting information and building database. (eg: by industry, email addresses, telephone number, contact person) Ensure accuracy and integrity of the database collected.

3. Able to articulate and showcase company's services and explain benefits to potential customers over the telephone.

4. Building and maintaining relationships with corporate clients, travel agencies, hotels, and event planners to secure repeat business.

5. Duties include telemarketing activities and performing cold calls to generate qualified sales leads for the sales team to follow-up with the prospective customer.

6. Collaborating with the operations team to coordinate logistics and ensure smooth execution of services.

7. Keeping abreast of industry trends, competitor activities, and market conditions to identify opportunities for business growth.

8. Providing excellent customer service by addressing inquiries, resolving issues, and following up with client's post-service.

9. Meeting sales targets and KPIs set by the company to drive revenue and achieve business objectives.

Overall, your role as an Inside Sales Executive is crucial in driving sales, building relationships, and growing the company's customer base in the airport transfer and limousine industry.

Although this is a full-time role, but successful applicants are only required to work in office for 2 days in a week.

Responsibilities

• Responsible for achieving business and sales objective / targets

• Hunt for new business within the Enterprise, Government, Agencies, Statutory board & Education sectors

• Handle account management matters and be the point of contact for customers

• Build strategic account relationships at all levels and develop new client relationships to achieve sales volume and profit goals

• Establish and grow strong pipelines for business opportunities

• Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close

• Prepare proposals, and present solutions to customers

• Participate in GeBiz tenders

• Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment

• Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

Requirements

• Degree/Diploma in Engineering or relevant disciplinary with IT/Telecom sales experience in Government sectors preferred.

• Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, IoT and etc.

• Familiar with GeBiz tender process

• Proven track record in achieving sales targets

• Independent, Self-motivated and able to work under pressure

• Outgoing with good interpersonal, communication and presentation skills

• Decision-making, problem resolution and creative problem-solving skills

Licence No: 12C6060

Responsibilities:

Accounts Receivable (Receipt)

• Perform receipt posting accurately on all payment modes and reconciliation functions in the accounting systems
• Reconcile cash and cheques bank-in amounts with the posting reports daily
• Respond to billing inquiries from customers and resolve billing discrepanices in accordance to established procedures

Credit Control

• Perform dunning and collections follow-up for accounts in arrears
• Investigate unidentified credits, disputes and reconcile with customers when required
• Prepare reports on ageing, month-end closing and provisions of bad debt
• Participate in credit review meetings with business partners to identify and follow up on high risk accounts
• Perform profiling, risk assessment and reviews on delinquent accounts
• Propose and implement dunning strategy and process improvements

Requirements:

• Degree in Accountancy or equivalent qualification, with minimum 2 years of relevant experience
• Good communication and interpersonal skills
• Proficient in SAP and Microsoft Office

Job Description:

• Be responsible for the planning, scheduling, controlling, and coordinating of building services-related works in terms of preventive, breakdown, and rectifying works.
• To work with and lead a team of supervisors & skilled workers to carry out their work accurately and timely and to ensure that works on site are carried out according to client requirements.
• Ensure safety first when carrying out works.
• Ensure safety tools, equipment, certificates, and documentation are in order when carrying out work.
• Liaise and hold meetings with clients, managing agents & sub-contractors to ensure that all requirements by clients and relevant authorities are adhered.
• Monitor, track, and provide timely project progress reports to the management.
• Able to handle feedback from clients positively and close the loop via email.
• Able to write an incident report upon collecting ground information.

Job Requirements:

• Candidate must possess at least Diploma or Degree in Facility Management or any Engineering fields
• Committed, positive attitude & able to handle projects independently.
• Good team player with the ability to lead and multi-task.
• SIFMA minimum Tier 4 is an advantage
• At least 2 years of working experience in the related field for Degree holder
• Or at least 3 years of working experience in the related field for the non-Degree holder

Role and Responsibilities:

• Assist and support the office in any kind of architectural projects;
• Assist in feasibility studies, design, design development, tender documentation and contract administration.

Expertise and Qualities:

• Conversant and current with regulations and codes governing construction and architectural practice;
• Has BIM capability to meet job requirement;
• Control and prepare architectural drawings, presentations and reports;
• Check, monitor and prepare applications, including drawings, forms & correspondences, for planning and building plan approval;
• Conversant with planning and building plan approval requirement and process, project development sequence and schedules;
• Conversant with and able to produce detailed workings drawings and specifications;
• Review or modify drawings according to the directions of the senior staff and able to direct junior similarly;
• Conversant with preparing and producing tender documents for contracts;
• Administration of tender;
• Conversant with and able to carry out project management and coordination;
• Familiar with and able to carry out site inspection, site progress documentation, including resolving problems and issues that arise during construction;
• Ensure good project document control;
• Check, monitor and prepare for applications, including co-ordinating inspections, preparation of drawings, forms & correspondences for obtaining TOP & CSC;
• Uphold and raise office standards;
• Provide guidance to junior staff in their work;
• Share and give lessons (on a need-to-do basis) to office colleagues.

- 2 years contract (renewable based on performance and headcount needs)

- Mon to Fri 8am - 5.30pm

- Depot Road

- Up to $3000 + PB

Job Responsibilities:

• Validate the completeness and accuracy of payments by ensuring that all supporting documents are in order
• Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order
• Ensure timely and accurate posting of transactions in accordance with documented processes
• Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct expense accounts
• Review and provide data and information for periodic management reporting and to provide support for external Financial Audit Management
• Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness
• Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements
• Work closely with IT & relevant parties to resolve payment related issues and ensure payment timeliness

Period:

• 2 year contract (renewable based on performance and headcount needs)

Location:

• Depot Road

Working hours:

• Mon to Fri 8am to 5:30pm

Salary:

• Up to $3000 + PB

Job Requirements:

• Minimum ITE NITEC Accounting or its equivalent
• Minimum 1 year in finance/accounting experience
• Team player, meticulous, independent and analytical
• Good communication and presentation skills

​

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[email protected] (Reg No: R1549023)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Resource Centre Pte Ltd (EA License Number: 04C3201)

3 Shenton Way, Shenton House #19-01 Singapore 068805

T: 6337 3183 | F: 6337 0329 | W: www.successhrc.com.sg

* Office hours, Monday - Friday, 8.30pm - 6pm
* Location: East
* Experience in full sets of accounts is an added advantage
* Permanent

Our client is a well established entity in manufacturing and distribution of parts and components for Printed Circuit Boards (PCB)

Responsibilities:

• Maintained full sets of accounts in accordance with relevant accounting standards.
• Responsible for preparation and closing of monthly and annual financial statements.
• Responsible for accounting processes and tasks (i.e., GL reconciliation.)
• Support monthly forecasting and annual budgeting exercise as per corporate guidelines.
• Coordinate and liaise with external and internal parties like auditors, tax agents, legal, local tax, and government authorities where required.
• Support and ensure compliance with all finance filing requirements, tax filing requirement (such as CIT/WHT/Tax queries), audits, procedures.
• Prepared GST returns quarterly.
• Handled ad-hoc tasks.

HOW TO APPLY:
Interested applicants, please click on “Apply Now” or email to submit your resume.
We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd
EA Licence No.: 04C4294
EA Personnel: Jason Bong Wee Kiat
EA Personnel Reg. No.: R23116067

Responsibilities:

• Assist in recruitment process such as job posting, short listing and scheduling of suitable candidates for interview.
• Onboarding and Offboarding for Employee (SG/SPR/Foreign Workers holding WP, SP, EP).
• Coordinate and administer training & development programs including submitting of claims/training grants to various government agencies, onboarding and on-the-job training, etc.
• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook
• Payroll, CPF, and bonus processing.
• Work Pass, SPass, EPass Application, Renewal and Cancellation.
• Handles matters related to general worker such as dormitory arrangement, update residential address via MOM OFWAS system, CSOC, Coretrade, levy waiver, medical checkup for new hire and monthly renewal workers.
• Conduct and complete market surveys from MOM, IRAS, CPF, WDA and various HR related surveys.
• Mediate and resolve worker-related concerns and issues.
• Arrange and coordinate events and celebrations for employee welfare such as birthday celebrations, festive celebrations, bonding programmes.
• Other ad-hoc duties as assigned by the Management.

Requirements:

• Related experience in Construction or M&E Industry is added advantage.
• Minimum diploma or equivalent.
• Strong knowledge in Singapore employment laws and practices.
• Able to meet deadlines.
• Possess good communication and interpersonal skills.
• Proactive and meticulous.
• Strong ability to multitask.

Responsibilities

• Treaty Technical Accounting (both Inwards and Outwards)
• Ensure that all Treaty Statement of Accounts from Brokers/Cedants are furnished and booked on a timely and accurate basis
• Prop Treaty: Checking/booking SOA, Estimates Premium, Profit Commission, Sliding Scale Commission and Cash Calls. Maintaining Outstanding Loss Reserves. Follow up on Cash Calls refunds.
• Non Prop Treaty: Checking/booking MDP, Estimates Premium, Premium Adjustment and Reinstatement Premium.
• Credit Control
• Review our aging report and ensure that reconciliation and chasers are done
• Reconciling statements of account with cedants/brokers to reduce outstanding amount.
• Preparing settlements
• Allocate receipts/payments in system
• Attend to Internal/External Auditors queries
• Liaise with Underwriters/Clients/Brokers on discrepancies in SOAs
• To coordinate with underwriters on policy terms
• To coordinate with claims handlers on claim payables
• Other projects / duties assigned

Requirements:

• Minimum Diploma in Accounting/Finance or related field or equivalent
• Strong interpersonal & communication skills
• Approachable and a good team player

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Overview: -

• Monthly Salary: UP $2500 +VB
• 5 Days Monday to Friday 9am to 6:10pm
• Woodlands (Senoko)

Your Responsibilities: -

• Answer incoming phone calls and process sales order
• Prepare Invoices, delivery orders and other related documents for delivery
• Prepare monthly sales report and communicate important feedback from customers internally
• Handle inward shipment and handle mobile device from Van Sales

You will need: -

• Min GCE 'O' Levels
• No exp welcome

Interested applicants may click "Apply Now" to submit your application.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

We regret to inform that only shortlisted candidates would be notified. We wish you the best of luck!

Recruit Lync Pte. Ltd. | EA Licence Number: 22C1000

Jonathan Chang Sing Erh | EA Personnel Licence: R22110541

Responsibilities:

• Develop and execute creative marketing and communication strategies, plans and approaches to the market
• Create and manage special events and campaign calendar
• Initiate new creative solutions to support company's business operation
• Creating of marketing material and proposal kits
• Responsible for content management and oversees company's various social media profiles and respond to reviews/enquiries
• Lead in outreaching to different partners and digital platforms for branding and marketing opportunities
• Any other duties as assigned

Requirements:

• Degree or Diploma in Marketing Mass Communications, Creative Media Design, Digital marketing, Marketing, Advertising and relevant fields
• Preferably work experience in handling E-commerce platform
• Proficient in MS Word, Excel and PowerPoint and knowledge in Photoshop, Illustrator and video editing software
• Knowledge in other word processing and web analytics tools will be an advantage
• Creative, detail-oriented, proactive and result-oriented
• Able to work independently and meet deadlines

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

· 5 days’ work week

· Central area near MRT

· Attractive Package & Transport Allowance

One of the world’s leading technologies companies and recognized as one of the top 10 global brands.

Job Responsibilities:

· Responsible for attaining sales / strategies goals.

· Lead point of contact for GAM account related matters in APJ.

· Responsible to communicate and collaborate with other department and business unit to fulfil business need / request.

· Responsible to develop and maintain strong relationship with external and internal stakeholder.

· Gather market intelligence to develop strategies.

· Prepare and attend weekly and monthly report to timely report risk and opportunity.

· Lead price negotiations

· Product mix alignment to provide optimal proposals meeting customer requirements.

· Manage order and shipment process to ensure customer satisfaction and efficient workflow.

Requirements:

· Diploma in Electronics/Electrical /Business Administration/ Sales and marketing.

· At least 5 years of experience in semiconductor or electronics industry.

· At least 3 years of track record in a Sales / Account Management capacity.

We would like to invite interested applicants to apply.

Thomas Tan

Dynamic Human Capital Pte Ltd

Registration No: 12C6253

License No: R2094900

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above. PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Accounts and Admin Executive who can help support us through the next phase of the growth and development roadmap.

Duties

• Assist in all accounting matters and responsible for monthly accounting reconciliation
• Responsible for all payroll functions in the organization
• Data entry for maintenance of proper filing system, ensuring all records are in proper order
• Prepare monthly statement claims, GST, CPF and related bills
• Involved in HR duties such as but not limited to, work pass application, payroll processing and maintenance of Employee files
• Perform general administrative duties
• Other ad-hoc duties assigned

Requirements

• Diploma / Degree in Accounts / HR / Admin related field
• At least 1 year of relevant experience in Accounting firm
• Able to work independently in a fast-paced environment.
• Proficient in Microsoft Excel

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email Address: [email protected]

We regret that only the shortlisted candidates will be notified.

• MNC
• Mon to Fri, 8.30am to 5pm
• location: West

Responsibilities:

• Process payroll for Singapore employees
• Coordinate with HR to maintain accurate SAP employee data for payroll, retaining documentation for audits.
• Respond to employee inquiries regarding payroll promptly.
• Act as the point of contact for payroll and timekeeping systems, handling troubleshooting.
• Prepare and provide payroll, travel, and business expense information for month-end and ledger posting.
• Track and recharge payroll-related costs to affiliates.
• Complete and review periodic and year-end reporting.
• Respond to auditor inquiries and local tax/government requests.
• Provide support in Finance/payroll system testing and implementation projects.
• Assist in testing employee data integrity with payroll vendor.

Requirements:

• Diploma or Bachelor’s degree in Finance, Accounting or any other relevant discipline.
• Strong knowledge of local personal tax regulations and implications
• Firm understanding of payroll processing principles
• SAP / ERP systems, Finance and Accounting system knowledge
• Proficiency in the use of Microsoft Suite especially Excel and Word

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Tiang Wan Ying

EA Personnel Reg. No.: R1767473

Job Description

Collaborate with Tokyo HQ, Department Head and local staff at offices and subsidiaries, to develop new energy related projects, especially for hydrogen and e-fuel (i.e. SAF and e-Methanol) related projects, that are in line with MC Next Generation Energy Business Group strategy.

• As a part of project development team members, support i) execution of hydrogen demonstration project funded by Singapore government, ii) development activities of a) hydrogen commercial supply chain project in Singapore and b) e-fuel commercial supply chain project in Singapore.
• Plan, liaise and coordinate with internal and external parties on queries or general correspondence necessary for smooth execution of project.
• Responsible to flag out any key issues/problems during project development and propose possible solutions to relevant parties.
• Manage the license renewal of Company’s Supply Registry SY05 workhead via BCA’s eBACS system.
• Initiate local intelligence/information gathering activities (such as formal/informal meetings with consultants, partners or other business associates) to obtain any valuable and meaningful insights in relation to MCSIN’s ongoing business initiatives/strategies.
• Any other ad-hoc related tasks to be assigned.

Job Requirements

• Recognized Bachelor’s Degree by Professional Engineers Board (PEB) in Mechanical/Electrical/ Electronics Engineering or equivalent
• Attained Certificate of Attendance in Basic Concept in Construction Productivity Enhancement (BCCPE) by BCA Academy preferred
• 1 - 2 years of working experience, in business development in infrastructure projects and/or project execution will be an added advantage
• Candidates with no experience are welcome to apply
• Proficient in MS Office applications and making good presentations
• Good command in English Language for business communications; proficiency in Japanese Language will be an added advantage for communicating with HQ
• Strong communicator, both verbally and in written form, proactive interaction with internal and external stakeholders as well as establishing new business networks
• Positive attitude, exhibits ownership and focus over responsibilities and assigned tasks and delivers quality

Personality and Competencies/Skills

Meticulous and organised
Able to multi task and able to work under pressure
Team player, able to work independently with minimal supervision
Good communication and interpersonal skills

Duties and Responsibilities

Support and administer network and applications including troubleshooting on any technical issues remotely and/or on-site
Evaluate causes, implications of problems, ascertain glitches and identify possible solution options
Monitor and maintain proper inventory of hardware and software licenses
Support and administer outlets CCTVs, POS system, receipt printers, routers, etc
Compile and prepare reports regularly
Travel to stores for support when needed
Setting up, managing and maintaining IT-related equipment for new workstations or stores
Update and maintain Policy & Procedures for the IT Department
Keep updated with latest technology and security risks
Any other IT adhoc duties that may be assigned from time-to-time

• Project contract based (start from 29 Jan, estimated 27 months until project completion)
• Work Location: Changi Naval Base; Project Office nearby Lavender MRT
• Working days: Alternate Saturday 5.5 days 8am to 5pm // 8am to 12pm
• Salary: $3000 to $3500

Requirements:

• At least Diploma/Degree in Information Technology/Computer Science or equivalent
• At least 3 years of experience in the related field is required for this position.
• Possessing CompTIA, A+, MCTS is at an advantage

Responsibilities:

• Install, configure, and troubleshoot hardware, including printers, computers, projectors and other IT Peripherals.
• Troubleshoot and resolve network connectivity issues, Microsoft Office, HR and Accounts Software applications, Adobe etc
• Communicate with IT vendors for the maintenance and software license expiration
• Liaise and negotiate with vendors on purchasing of office technical equipment, software required
• Manage IT security such as installation and maintaining Anti-Virus for all desktops/laptops or IT devices and perform weekly data backup for all servers.
• Create LAN Network and assign IP address when necessary
• Provide Helpdesk support for all users
• Cloning image and Setting up of new PCs / Notebooks such as creating email account, mailbox setup etc.
• Assist in setting up of CCTVs images in office premises and end users
• Good technical knowledge of the latest operating systems & network protocols.
• Performing any other IT related duties (e.g. updating of company website)
• Maintaining Software & Hardware Inventory and Proper Documentation
• Other ad-hoc duties as assigned.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• To be responsible with day-to-day shipping, logistics and documentation.
• Manage full spectrum of shipping logistics and documentation
• Liaise with freight forwarders and suppliers on matters related to shipment coordination.
• Monitor and track shipment booking, transit and schedules
• Data entry, filing & procedural keeping of shipment schedules, quotes, invoices etc.

Requirements

• Min Diploma in Supply Chain Management, Logistics, Business or relevant field.
• Min 2-3 years of shipping and logistics experience.
• Experienced in processing import shipments and documentation for F&B products
• Familiar with Malaysia trucking shipments, incoterms and documentation coordination preferred
• Familiarity with Microsoft NAV software strongly preferred
• Prior customer service/sales experience preferred
• Good command of English
• Must be motivated, Meticulous, self starter and able to multi-task
• Problem Solving abilities and attention to detail.
• Must be proficient in MS Office

1. Develop Training Curriculum: Collaborate with subject matter experts and senior management to develop comprehensive training curriculum for TCM practitioners and spa therapists.
2. Customize Training Materials: Create and customize training materials, manuals, and resources to support TCM and spa training programs, ensuring alignment with organizational standards and practices.
3. Conduct Training Sessions: Lead training sessions, workshops, and demonstrations on TCM techniques, spa treatments, product knowledge, and customer service skills.
4. Provide Technical Guidance: Offer technical guidance and expertise to TCM practitioners and spa therapists, assisting them in mastering TCM modalities, massage techniques, and spa protocols.
5. Ensure Quality Standards: Monitor and evaluate the quality of TCM and spa services provided by staff members, providing feedback and coaching to ensure adherence to quality standards and customer satisfaction.
6. Stay Informed: Stay abreast of industry trends, advancements in TCM, and innovative spa treatments to continuously enhance training programs and offerings.
7. Collaborate with Suppliers: Liaise with suppliers and vendors to source quality TCM products, spa equipment, and training materials, ensuring alignment with organizational needs and objectives.
8. Compliance and Safety: Ensure that training programs and spa services comply with relevant regulations, safety standards, and best practices in TCM and spa industry.
9. Track Training Effectiveness: Implement evaluation mechanisms to assess the effectiveness of training programs, gather feedback from participants, and make recommendations for program improvement.
10. Documentation and Reporting: Maintain accurate records of training activities, attendance, performance assessments, and certifications, generating reports as needed for management review.

制定培训课程：与专业领域专家和高级管理人员合作，为中医从业者和水疗师制定全面的培训课程。

定制培训材料：创建和定制培训材料、手册和资源，以支持中医和水疗培训项目，确保与组织标准和实践保持一致。

进行培训会议：主持关于中医技术、水疗治疗、产品知识和客户服务技能的培训会议、研讨会和示范。

提供技术指导：为中医从业者和水疗师提供技术指导和专业知识，协助他们掌握中医模式、按摩技术和水疗规程。

确保质量标准：监督和评估员工提供的中医和水疗服务的质量，提供反馈和指导，确保遵守质量标准和客户满意度。

保持信息更新：了解行业趋势、中医进展和创新的水疗治疗方法，不断完善培训项目和服务。

与供应商合作：与供应商和供应商联系，采购优质的中药产品、水疗设备和培训材料，确保与组织需求和目标一致。

遵守合规与安全：确保培训项目和水疗服务符合相关法规、安全标准和中医及水疗行业的最佳实践。

跟踪培训效果：实施评估机制，评估培训项目的有效性，收集参与者的反馈，并提出改进建议。

文件和报告：维护培训活动、出席情况、绩效评估和认证的准确记录，根据管理层的需要生成报告。

This role will report to the Customer Service Team Leader.

As a Customer Resolution Executive, you will be the go-to person for our offshore Customer Service Officers. You will be involved in assisting the Customer Service Team Leader in managing day-to-day operations of the contact center - provide insights, advice and approvals to technical cases escalated by our customer service officers and take over any complex cases and complaints as a level 2 support staff. This role requires you to have a strong interest in consumer electronic products and keeping up-to-trend with the technologies. Your main goal will be to ensure customer satisfaction and provide a positive experience with our brand.

Job Descriptions:

1. Provide timely, accurate and quality responses to complex cases, complaints and VIP customers via various contact points such as Emails, Live Chats and Phone Line
2. As the 2nd level support, review escalated cases and provide advice to frontline agents
3. Build sustainable relationships and act as the liaison between customer service department and various BUs such as technical team, operations team, etc.
4. Resolve customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution and customer satisfaction
5. Identify emerging issue with products and provide insights to Team Leader early through data collection and an 'eye for details'
6. Audit works submitted by agents to ensure data integrity and accuracy
7. Analyze customer data and feedback to identify trends and opportunities for improvements. Work with Team Leader to design and implement changes

Requirements:

• Minimum Diploma holder
• Competent in written and spoken English. A second local language is a bonus. (Chinese, Malay, Tamil)
• Previous experience working in a contact center (technical support and e-commerce will be an advantage)
• Basic understanding on consumer electronics and smart appliances such as monitors, smart TVs, etc
• Strong interest in consumer electronics and technology
• Think big - make decision based on risk assessment and proper judgement
• Be a self-starter and always seeks to improve yourself - dare to step outside of your comfort zone
• Data driven - you will be required to generate data, structure them and provide insights

Responsibilities
• Responsible for providing administrative support to the operations team.
• Receive, monitor, follow up with the Food Delivery vendors processes/reports.
• Handling customer feedback and enquiries via emails and calls.
• Follow-up on store licenses and liaise with the government authority with regard to food hygiene matters.
• Liaise with shopping mall management on operational issues of the F&B outlet.
• Liaise with various vendors related to operations (cleaning services & security system).
• Prepare management reports related to operations.
• Assist other departments in operations related matters.
• Report to the General Manager, Operations and Operations Manager.
• Other duties as assigned by the General Manager, Operations and Operations Manager.

Requirements
• Minimum 1 year experience in a business support or administrative role.
• Prior experience in the F&B or retail industry advantageous.
• Good communication and interpersonal skills.
• Proficient in Microsoft Office Applications (Excel, Word, PowerPoint).
• Positive attitude and team player.
• Preferably bilingual in Mandarin and English to handle enquiries and request from Mandarin and English-speaking customers.

Job Decription

· Achieve sales target achievement

· Establish a new account for business development.

· Maintain and provide good relationships with new and existing customers.

· Assist with any other assignments as and when required.

Requirements

Min diploma

Fresh Graduates can try

Able to communication with Chinese speaking clients