Duties and responsibilities of the job

(1) Accounts Receivable

• To prepare tax invoices, debit notes, credit notes

• To code, input and update all records into the relevant system.

• To prepare refunds to customers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree Nursing / Public Health / Business

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Responsibilities :

* To perform the Accounts Payable function

* Update receipt transaction records

* Process Claims and Petty Cash Documentations

Job Requirements :

* 1-2 years account related working experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree Nursing / Public Health / Business

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description

• Position: Finance Executive
• Well Established Japanese Manufacturing MNC
• Working hours: Monday – Friday (8:00am – 5:00pm)
• Salary (commensurate with experience): Up to $4,500 + AWS + Performance Bonus
• Working Location: Joo Koon
• Island Wide Company Transport Provided
• Outpatient Medical & Dental Insurance Provided
• Duration: Permanent
• Industry: Manufacturing

Main Responsibilities:

• Responsible for ensuring the accuracy and timeliness of company financial records, supporting the delivery of key financial information to stakeholders.
• Supporting the preparation of budgets and forecasts based on the division’s business & financial planning.
• Prepare accurate and up-to-date month-end closing and financial reports in a timely manner.
• Prepare budget, mid-term and kick-off meeting presentation.
• Monitor and analyze monthly operating results against budget.
• Handle overdue debts and credit control management.
• Monitor monthly expenses/marginal profit and business profit results to enhance organizational effectiveness to be result oriented.
• Supervise, provide guidance and prepare work scheduling for junior employees.
• Ensuring compliance with all relevant accounting standards and regulations.
• Any other ad hoc duties as assigned.

Requirements:

• Minimum Diploma in Accounting or Finance.
• At least 3 years of working experience in Finance, Budget, Forecast Planning, Month-end closing and Bad Debt reporting.
• Strong knowledge of financial accounting principles, practices and procedures.
• Proficient in the use of accounting system, Microsoft Office and spreadsheet applications.
• Excellent analytical skills, attention to detail and a commitment to accuracy.
• Mature, independent, proactive and positive work attitude.
• Effective communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract. ***

Henry Heng

Consulting Manager

Reg no.: R1982999

EA No: 20C0257

Job Responsibilities :

* To perform the Accounts Payable function

* Update receipt transaction records

* Process Claims and Petty Cash Documentations

Job Requirements :

* 1-2 years account related working experience

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

ADDITIONAL JOB INFORMATION

• Any 4 Weekdays (10am to 7pm)
• Every Saturday (1pm to 5pm)
• Every 1 Weekday, Sunday and Public Holiday off
• Total Working hours: 36 hours per week only
• Company uniform provided with Full Dress on Monday -Thursday
• Company Shirt is provided on Friday and Sat half day with own pants.
• Gross Salary $3000 Max including of $200 Attendance allowance + $100 Meal allowance + $100 transport allowance with good variable bonus paid twice a year + bonus + attractive benefits.
• All allowance is entitled for 3 months' probation period.
• Basic Salary will be adjusted according to individual attitude and performance after 3 months' probation.
• 10 mins walk shelter all the way from Circle Line Labrador Park MRT Station

RESPONSIBILITIES

• Delivering high standards of quality goods and services to members
• The customer service executive will need to face and interact with members and distributors over at the reception counter and hand the goods or product to them in a friendly manner.
• Raise invoices and purchase orders.
• Handle counter transactions in merchandising and purchasing of products.
• Provide efficient and customer-focused service.
• Attend to customer request over the reception counter.
• Greet customers, answer their questions and provide product information.
• Handle and process their orders transaction.
• Help and offer assistance to their product interest and enquiry.
• Other ad hoc customer service function as assigned and required.

REQUIREMENTS

• Min O Level and above
• Min 1-2 years of customer service facing and interaction, retail experience with lifestyle retail service and fast-moving consumer goods industry.
• Bubbly, friendly helpful and approachable personality
• Willing to comply by wearing company uniform and the working hours for the customer service role.

Kindly send us your resume, we regret that only short-listed candidates will be contacted shortly.

EA License | 14C7092

EA Registration Number | R1110882 (Lee Ming Er)

Duties and responsibilities of the job

(1) Accounts Receivable

• To prepare tax invoices, debit notes, credit notes

• To code, input and update all records into the relevant system.

• To prepare refunds to customers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

$3.5 K-$5K

AR Finance Executive / Account assistant / AR/ Accounts Receivable / Junior /Senior / Redhill MRT/ Good Pay + Good Bonus / 5 days

Duties and responsibilities

Handle general accounting (AR)

Prepare remittances,GIRO, cheques, and journals for all payments

Recording and posting transactions, inter-company charging in appropriate journals

Reconcile statement of account for suppliers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Duties and responsibilities of the job

(1) Accounts Receivable

• To prepare tax invoices, debit notes, credit notes

• To code, input and update all records into the relevant system.

• To prepare refunds to customers

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286

Job Scope

• Execute risk management plans for medico-legal cases and clinical complaints.
• Promote good clinical care through specific tasks and projects.
• Manage medico-legal cases, clinical complaints, and the claims process.
• Oversee medical malpractice coverage renewal and administration.
• Lead medico-legal education and communication efforts.
• Serve as Secretariat for the Clinical Care Review Committee (CCRC).
• Handle ad hoc projects.

Requirement

• Min Degree Nursing / Public Health / Business

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Responsibilities:

• Develop potential sales and businesses plan to achieve
• Track sales goals and reporting results as necessary.
• Liaise with clients on project details, design concepts and requirements
• Manage client’s expectations on projects, events or exhibition
• Prepare budget and cost management for tender submission or quotation for client's review
• Brief designers on concepts and specification requirements of clients project
• Meetings and liaise with consultants, sub-contractors and any other parties involved to deliver project based on client’s requirements
• Assist Operations to resolve operational issues related to projects
• Submit relevant documents to Landlord, building management and/or relevant authority in a timely manner
• Inspect off-site fabrication and on-site installation
• Ensure project is completed smoothly and step up to resolve any problems that might occur
• Any other duties as assigned

Requirements:

• Minimum Degree/Diploma or equivalent education
• Minimum of 2 years’ working experience in event / project management
• Possess excellent written and verbal communication skills
• A team player and able to multi-task and thrive in a fast-paced environment

Job Responsibilities

• To promote and sell medical equipment and consumable products to Hospitals, Community Hospitals & Eldercare facilities.
• Build customer relationship and network.
• Maintain existing users and increase customer base.
• To focus on increasing customer interactions and improving relationships with Key Opinion Leaders
• To organize, manage and follow through on any seminars and exhibitions assigned to by the company
• Achieve Sales targets
• Conduct product presentations and training programs related to agency products as well as product evaluation trials and survey feedback for new product developments
• Detailed quarterly reporting which includes market intelligence, competition, promotional activities and changing customers’ needs
• Manage product life cycle of all the different models & SKUs
• Implement Brand management activities with strategic product positioning, benchmarking against major brand competitors
• Jointly work with Manager to manage and develop new launch plans for all new models effectively to the right target segment. Be responsible to control project running cost for deals in the account responsible for

Work Experience & Qualification

• Min. Diploma, preferably in Nursing / Business / Biomedical Science/ Science
• Preferably at least 5 years’ critical care experience in medical equipment and consumables sales
• Having sales experience in anaesthesiology is a plus
• Possess own transport and willing to travel

Competencies

• Good communication and interpersonal skills. Ability to build rapport with customer and show empathy.
• Good presentation skills.
• Process-oriented, meticulous follow-through to achieve results.
• Computer Skills with MS products (Excel, PowerPoint, Word)

Attributes

• Independent and self-motivated.
• Out-going, strong interest in meeting different people.
• Energetic, enthusiastic, confident and presentable.
• Pleasant personality.
• Able to work on weekend or public holidays when required.
• Embrace the idsMED values of Loyalty, Integrity, Balance, Care, Agility, Reliability and Entrepreneurship
• Show a genuine desire to care for others, with a Happy, Engaging, Approachable, Responsible and Trustworthy personality.

We provide Products & Services to the Oil & Gas, Petrol-Chemical, Chemical, Power & Utilities Industries. We are looking to fill up the position of 'Sales & Service Engineer'.

Job Responsibilities:

A. Sales Functions:

• To visit and provide Sales support to all after-market customers in Singapore territories and East/West Malaysia

B. Service Functions:

• Commissioning of equipment, co-ordinations of installations of equipment, troubleshooting and technical support to customers and in-house executions.
• To write technical reports after service jobs are completed.

Job Requirements:

• Degree / Diploma in Engineering/ Technical Subjects, are preferred or equivalent.
• Salary will be commensurate based on experience and qualification
• Candidates with Sales Experience will be an advantage. Those without Sales Experience and with a good Sales attitude are to be considered.
• Candidates with Project Coordination Skills will be an advantage.
• Applicant MUST hold a valid Class 3 driving license
• Salary Package consisting of Monthly Salary & Sales Commission.
• Candidates who seek to be Professional Sales Engineers, willing to work hard and honest, will be the most suitable person to fill in this position.
• We do not provide Work Pass
• Junior and Senior position levels are available

Unlock Your Potential with Us!

Are you ready to grow both personally and professionally? We are seeking motivated individuals with a resilient attitude to be part of our clients' marketing campaigns in ASEAN.

Responsibilities:

- Assist in developing and implementing marketing plans to

support our products/services.

- Coordinate marketing activities, including events, promotions, and campaigns.

- Identify target audiences and consumer insights.

Requirements:

- Strong communication and organizational skills.

- Ability to multitask and prioritize tasks in a fast-paced

environment.

- Hardworking and willing to learn.

- Able to work independently or as a team.

Benefits:

- Opportunities for professional growth and development.

- Positive and collaborative work environment.

- Travelling exposure and opportunities

Apply now to find out more! Only shortlisted candidates would be notified

We are looking for motivated individuals, who is able to take initiative and challenging task In a fast- track organization.

You will be working in a Fast- paced environment where your achievements will be recognized.

Good communication is a must.

Confidence in presentation is a definite plus.

You can work from home.

Flexible timings.

Job Description:

Responsibilities

• Sales proposals
• Client relations
• Advisory

Requirements

Confident, matured, highly motivated

Excellent communication, presentation and interpersonal skills.

Pleasant and professional appearance.

Rewards

Basic allowance $2,500 + Bonus comms

High earning potentials

Good career prospect

Shortlisted candidates will be notified very soon.

• Sales Executive
• Salary: $4,500 - $6,500 + AWS
• Working hour: Monday - Friday (9am – 6pm)
• Working location: Tanjong Pagar

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Responsibilities:

• Management of Non-Vessel Operating Common Carrier (NVOCC) account of overseas customers and domestic customers.
• Generate New Sales & complete responsibility for all assigned NVOCC account for their requirements on all trade lanes and basic follow up calls.
• Active participation in the end-to-end sales process involving proposal/quotation/BAF notice/ Rate Negotiation / Closing spot Ad hoc rates
• Provide FCL & LCL Sea freight quotations to overseas customers and domestic customers.
• Generate Sales for the company under Freight Forwarding Division.
• Ensure timely rate updates and market tendency communication with all parties involved.
• Good regular customer account in hand to secure business .
• Collect market feedback and work closely with Pricing / Procurement Team
• Deal with liner on slot operators around Singapore .
• Offer solution to agent for shipment /space , all matters related to shipment .

Job Requirements:

• Must have in-depth knowledge about the Singapore & Far East market of freight forwarding industry.
• Candidate must have at least 5 years working experience in the field of Logistics & Freight Forwarding / Shipping Company
• Proficient in Microsoft Office.
• NVOCC is added advantage
• Training Provided

• Well Established Company
• Basic $3200 - $3500 + Commission + Allowance + Performance Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Ang Mo Kio
• Working day: Monday to Friday
• Working hours: 9am to 6pm
• Training provided for those without/lesser experience

Job Responsibilities:

• Establish sales pipelines by prospecting, forecasting and projecting expected sales volume and profit for existing and new products
• Ability to analyse market trending and competitors’ movement
• Maintains professional and technical knowledge by attending essential product / internal coaching workshops, and regularly business networking
• Sell to new, existing and potential prospects as well as provide sales support to partners to participate in closing and order or to facilitate and add value to the selling process
• Plan and execute sales activities, site visits/survey required
• Develop new customer accounts
• Pre-sales, quotation submission and support various sales activities that drive prospects through the awareness and consideration to decision-making phases of the sales cycle
• Provides product, service, or equipment technical and engineering information by answering to customers’ requests
• Other ad hoc duties as assigned

Job Requirements:

• Minimum Diploma in Professional Certificate, Engineering (Mechanical), Engineering (Others) or equivalent
• Possess valid class 3 license and with own car is an advantage
• Candidate without or with lesser experience are welcome as Training will be provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Duration: 6 months

Location: Habourfront

Working Hours: Monday - Friday 830am to 6pm

Responsibilities:

• Ensure consistent brand messaging across all communication platforms
• Craft and develop content for social media, websites, email campaigns, press releases, and print materials
• Plan, execute, and monitor marketing campaigns to drive awareness and engagement
• Organise events and workshops to promote Institute technologies or create mindshare
• Manage marketing communications assignments across departments/divisions/research units within internal and external stakeholders
• Work with Corporate Communications on press materials of technologies/projects for media announcements, speeches and other level communications initiatives or events

Requiments:

• Degree in Marketing, Communications, or a related field
• At least 2 to 3 years of experience with a good command of English, and can demonstrate hands-on competencies in copywriting, graphic design and video production
• Have a good understanding of the multi-channel media landscape
• Excellent writing and editing skills, with the ability to produce clear, concise, and engaging content
• Excellent communicator with strong verbal and presentation skillsets, as well as people engagement skills
• Proficiency in graphic design tools (Adobe Creative Suite, Canva) and video editing software
• Excellent command of English and video production skill is required

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

Responsibilities:

• Prospecting & Lead Generation: Identify and develop new business opportunities through various channels such as cold calling, networking, referrals, and inbound marketing leads.

• Relationship Building: Cultivate strong, long-lasting relationships with potential clients by understanding their needs and aligning them with our technology solutions.

• Sales Strategy Development: Collaborate with internal teams to design effective sales strategies, customize proposals, and deliver presentations that address client pain points.

• Pipeline Management: Develop and manage a robust sales pipeline to ensure consistent revenue growth. Track and document all sales.

• Closing Deals: Take ownership of the entire sales cycle, from initial outreach to final negotiation and contract signing. Ensure a smooth handover to the account management team post-sales.

• Market Intelligence: Stay updated on industry trends, competitor activity, and market developments to identify potential opportunities and threats.

• Cross-functional Collaboration: Work closely with marketing, product, and customer success teams to ensure client expectations are met and exceeded.

• Sales Targets: Achieve and exceed monthly/quarterly sales targets and contribute to overall company revenue growth.

Requirements:

• Bachelor’s degree in Business, Marketing, Sales, or a related field.

• 2-3 years of experience in business development or sales in the technology industry.

• Proven track record of meeting or exceeding sales targets in a “hunter” role.

• Strong ability to identify, approach, and close new business deals.

• Excellent negotiation and presentation skills, with the ability to convey complex technology solutions clearly.

• Strong networking skills with the ability to build rapport quickly with potential clients.

• Self-Starter: A highly independent worker who takes initiative and doesn't rely on others to generate leads.

• Communication Skills: Strong verbal and written communication skills, with the ability to present ideas effectively to diverse stakeholders.

• Problem-Solving: Strategic thinking to analyse client needs and propose creative solutions that address their challenges.

• Time Management: Strong organizational skills with the ability to manage multiple prospects and priorities simultaneously.

• Adaptability: Ability to adjust strategies based on market trends, feedback, and changing client needs.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to kenneth(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Kenneth Tan Guan Quan

EA Personnel Reg No: R1550240

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

• Manage distributor relationships, including procurement and customer service support.
• Provide excellent customer support to corporate clients, overseeing their orders and requests from start to finish.
• Respond promptly to customer inquiries, including quotations, service support, and documentation.
• Prepare and deliver quotations to customers in a timely manner.
• Compile and submit required documents through customers' management systems.
• Proactively update customers on order statuses and shipping schedules.
• Maintain accurate spare parts price lists for customers.
• Coordinate with customers, freight forwarders, and internal teams to ensure timely order fulfillment and shipment execution.
• Prepare and submit necessary documentation for customer customs queries.
• Collaborate closely with internal teams to resolve customer issues and implement solutions.

Requirements:

• At least 3 years of relevant experience, preferably in distribution handling, logistics, manufacutring, or electronic industry.
• Previous experience in a customer service role, order processing.
• Immediate starter is a plus

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117344

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is a MNC in the life science industry, one of the leading players in this sector. Due to business needs, they are currently recruiting a Logistics Executive to join their team for ongoing transformation projects. They are located in the West.

Job responsibilities:

• Create shipping documents like invoices and packing lists and coordinate with Export Sales and distributors in specified countries.
• Manage SAP stock checks upon receipt of orders, prepare shipping paperwork, and oversee timely deliveries.
• Collaborate with freight forwarders for booking shipments and ensure compliance with documentation requirements.
• Facilitate stock release with the warehouse and maintain an organized documentation filing system.
• Maintain accurate records of export transactions, handle bank document submissions, and perform additional delegated tasks.

Requirements:

• Possess basic knowledge of handling export shipments and familiarity with SAP.
• Proficient in Microsoft Office applications.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

Email: [email protected]

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21101676 (Ng Zhi Qing Alethea)

About Us:

We are a premier steel distributor in Singapore, serving as the authorized agent for TISCO, the world’s largest stainless steel mill, and the sole agent for RS Industry, a renowned heat treatment factory for high-performance steel solutions. With a diverse range of stainless steel and high-strength steel products, we are committed to delivering excellence and innovation in the steel industry.

Job Responsibilities:

• Develop and implement strategies to grow the market presence for stainless steel, wear plates, high-strength steel, and silicon steel.
  Identify new business opportunities and establish strong relationships with key stakeholders.
• Lead the sales process, including preparing and negotiating offers, pricing, and terms with clients.
  Oversee client follow-ups to ensure satisfaction and achievement of sales targets.
• Coordinate with the purchasing department to streamline order fulfillment processes.
  Work closely with operations teams to monitor production progress and ensure timely shipment of products.
• Monitor industry trends, competitor activities, and market demands, providing actionable insights to the management team.
• Prepare detailed monthly sales reports, analyzing performance and identifying areas for improvement.
• Build and maintain long-term relationships with clients, ensuring high levels of customer satisfaction.
• Handle additional responsibilities as required to support business operations and objectives.
  

Requirements:

• Relevant experience in sales or market development within the steel or related industries.
• Strong negotiation and communication skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in market analysis and reporting.
• Detail-oriented and capable of managing multiple priorities effectively.

We regret that only shortlisted candidates will be notified.

Careerstar International Pte Ltd

EA License No: 03C3254

EA Personnel No: R23115696

EA Personnel Name: Chin Lee Wei

Working hours: Mon to Fri, 8:30am to 5:30pm

Key Responsibility

The Customer Experience Manager steers the strategic planning process to secure an excellent customer experience for all customers. This position entails overseeing the inside sales function within the Singapore office and carrying the responsibility for supporting the marketing, sales, and service functions. Generally, the Customer Experience Manager coordinates, plans, and supervises a company's Inside Sales team, aiming to ensure the optimized interaction between the company and its customers and lead the team to achieve the Departmental KPIs and goals.

This role will be based in Singapore, is part of the Sales Department and reports to the Country Sales Manager. The main tasks and responsibilities are:

• Responsible for the leadership and management of the inside Sales function in the Sales Center

• Responsible for coaching, mentoring, and developing the Inside Sales Engineers

• Ensure strategic alignment of the local organization with the group strategy.

• Responsible for the implementation and communication of the strategic plans in conjunction with the local key stakeholder

• Lead & drive the Customer Experience Management (CXM) program.

• Work with respective stakeholders to provides insights, tools, methods, and trainings for the team to become truly customer centric.

• Developing and implementing strategies useful in improving customer relationship, dedication, and satisfaction.

• Establish communication channels through which Customers can reach out to us easily and effectively.

• Collect, analyze, and interpret customer interactions data to identify requirements and information useful in optimizing customer experience.

• Work closely with Sales / Marketing departments to analyze customer’s feedback and develop activities/events effective for improved customer experience.

• Work with Corporate Team (HQ) to conduct surveys to gather information on customer opinion of rendered services.

• To work with respective stakeholders to grow Company’s Digital business.

• To work closely with External Sales in a team approach to serving the customers.

• Guide and direct the activities of Inside Sales Engineers to ensure their interactions with customers reflects positively on the company.

• Mentoring of Inside Sales Engineers to ensure compliance with set standards of courtesy and professionalism.

• Good understanding on processes for costings, quotations and proposals using CEP, SAP system.

• To provide guidance to team on technical advisory, project proposals follow-up, negotiations, closing project orders and customer liaison.

• Any other tasks might be required by the Company to support the business strategy.

Requirements

• Degree in Engineering or related studies (Electrical, Chemical Mechanical or Process)

• Work Experience in MNC and similar industry will be an advantage

• At least 3 years of relevant management experience

• Experience in managing and leading teams in a dynamic work environment

• Knowledge of relevant products and industries

• Technical knowledge of process automation and instrumentation

• Knowledge of SAP and Salesforce

• Good communication, presentation, and interpersonal skills

• Strong analytical and strategic thinking skills

• Work independently as well as in a team

• Ability to absorb new knowledge continuously and learning on the fly

• Good Time Management and Proactiveness

• Possess strong leadership skills