Job Description & Requirements

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase market share
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed

Job Description

1. Lead the Customer Service Department on daily operational matters.

2. Lead & assist front counter walk in enquires & registration.

3. Lead & assist online and phone in registrations.

3. Any other administrative duties within the customer service department.

Job Requirements

1. At least Degree & above.

2. At least 10 years of customer service or front line service work experience.

3. Microsoft NAV Navision work experience is an added advantage.

4. 5 days work week including weekends (2 weekdays off).

5. Work Location will be located at one of the locations: 1) Hillview Terrace, 2)Tuas, 3) Macpherson or 4) Woodlands.

Job Summary

Serve as the central hub for all internal and external communications within the Senior Services, managing all media matters to ensure a consistent brand message across various platforms. Oversee the creation and dissemination of press releases, published resource materials, and online media content (websites, social media pages) to effectively communicate the division's initiatives and achievements. Utilise data analytics to develop engagement strategies and assist with business development.

Principle Accountabilities

1. Diagnose gaps and identify opportunities through strategic engagement of key accounts/ partners
2. Develop engagement plan, recommend appropriate solutions and track projects progress via a data driven approach
3. Develop deep understanding of the industries and be attuned to MOH/AIC initiatives to support Senior Services engagement sessions
4. Forge effective partnerships with strategic stakeholders including other community care providers, RHS and other healthcare partners, and potential donors,
5. Support outreach, marketing and networking events that will increase awareness and adoption of best practices
6. Work closely with volunteer and programme lead to ensure alignment of communications with Senior Services division
7. Utilise data analystics to understand effectiveness of maketing and communications effectiveness
8. Carry out other responsibilities and duties as assigned from time to time

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are comprised of the full-service media networks OMD, PHD, and Hearts & Science, as well as a number of specialty media communications companies. We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

The Senior Manager, SEO is responsible for day-to-day management of a client account and driving business success across channels. It includes SEO, CRO, E-Commerce along with added requirements such as ASO, Content Outreach and more.

Reporting Structure:

• You report to the Head of Performance and E-Commerce
• You are expected to manage your team as well as any specialist delivery services that are being deployed in your business.

Key Responsibilities:

1. Business Responsibilities

• Defines the annual objectives and supervises the budget, keeping costs and margins under control
• Forecasting and account planning on SEO
• To provide business supports to agency brands and also drive own sales and projects
• Establish clear performance indicators and deliver Executive Leadership updates.
• Nurturing and developing the Specialist team to match the evolution of digital marketing
• Input into the structure of the department according to the growth provisions.
• Participate in presentations, conference calls to assist teams across OMG SG in other markets.
• Provide support to team and proactively work on preparing and researching POV, case studies and white papers.
• Drive internal communication with teams across Omnicom Media Group as appropriate and provide consultative services to assist with business and account development.
• Collaborate on the strategy and approach for PR and social.
• Perform competitive research and opportunity analysis for the company.
• Participate in weekly team/account meetings and offer ideas and suggestions to improve and evolve optimizations.
• Expertise with in-depth understanding in technical optimization, high-quality content creation, and strategic link building to drive organic growth.

2. Client Responsibilities

• Manage client relationships and provide timely communications to clients for campaign management, optimisation and reporting.
• Communicate transparently with account leads of any issues, along with planning and account ownership.
• Format reports and provide top-line insights for on-going reports and post-buy analysis
• Understand metrics and KPIs of account and continually suggest optimizations to improve campaign performance, ensuring that all optimizations are documented.
• Oversee process for new launches or site revamps, to ensure organic improvements and stability of the brand site.
• Develop knowledge of client’s business, competition and latest industry news and trends.
• Work with the agency brands to formulate and execute, or to add SEO strategies in the business.

3. People Responsibilities

• Oversight and direction of associated Specialists
• Provide direction to Specialists when assigning tasks
• Oversee Specialists to ensure timely and accurate product or results delivery; provide input for Specialist performance reviews
• Train Specialists on optimization tactics and account budget pacing strategies
• Assist in training other employees on best practice and processes.
• Demonstrated ability to lead meetings in the account lead’s absence
• Ability to work in a team environment that promotes collaboration
• Adept at communicating effectively across all levels
• Capable of working successfully within a team as well as independently
• Able to establish and maintain effective relationships interdepartmentally as well as those outside the team

Experience required:

• Tertiary qualified
• 7+ years relevant Paid Search and SEO experience
• Excellent verbal and written communication skills
• Ability to clearly and effectively articulate thoughts and points
• Should be self-motivated with strong leadership skills who is equally comfortable collaborating in a team environment
• History of teamwork and willingness to roll-up one’s sleeves to get the job done
• Prior experience leading a team
• Has experience in working across Asian markets and languages.
• Strong client facing communication & presentation skills

Personal Attributes:

• A ‘Can Do’ attitude
• Tenacious
• Business savvy
• Entrepreneurial
• Persuasive
• Leadership qualities
• Great interpersonal and communication skills internally, with media owners and clients

Job Responsibilities

Overall Project Management:

• Oversee project planning, documentation, timelines, and budget management.

Coordination of Quality Section in Dossiers:

• Coordinate internal and external activities related to the Quality section of dossiers.
• Provide strategic guidance to technical teams regarding CMC regulatory requirements.

Review and Compliance Oversight:

• Review technical documents from various teams for accuracy, compliance, and completeness for regulatory submissions.

Due Diligence and Regulatory Agency Meetings:

• Prepare briefing packages and support cross-functional teams in due diligence and regulatory agency meetings.
• Engage in negotiations to address and resolve CMC issues.

Dossier Authorship:

• Author and drive completion of the Quality section of dossiers for clinical trial and marketing authorization applications.
• Ensure final versions align with requirements and meet regulatory agency expectations.

Subject Matter Expertise:

• Monitor activities of CMO/CDMO and provide CMC subject matter expertise.
• Review or approve technical documents (e.g. tech transfer documents) and address or escalate CMC/Quality issues.

Vendor Management and Procurement:

• Assist in vendor discussions, procurement processes, and shipment activities.

Workflow Optimization:

• Identify inefficiencies and improve workflows to ensure the efficient operation of the CMC and Bioanalysis department.

Collaboration and Goal Achievement:

• Collaborate with Team Leaders and members of the CMC Lab and Quality Assurance to ensure department goals are efficiently met.

Regulatory Intelligence:

• Stay informed about relevant industry and agency guidance to maintain regulatory intelligence.

Job Requirements

• A bachelor's, Master, or PhD degree in a relevant scientific discipline (e.g., Chemistry, Biochemistry, Pharmaceutical Sciences).
• Demonstrated experience in overall project management. Certification in project management (e.g., PMP) would be advantageous.
• In-depth knowledge and understanding of Chemistry, Manufacturing, and Controls (CMC) regulatory requirements and processes, particularly in the authoring or management of Quality sections of dossiers for clinical trial and marketing authorization applications of biologics drug.
• Strong collaborative skills, with the ability to work effectively with cross-functional teams, vendors, and alliance partners.
• Meticulous in reviewing technical documents to ensure accuracy, compliance, and completeness.
• Knowledge of bioprocessing, functional assays and physiochemical characterization of monoclonal antibody is a plus.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

Job Description & Requirements

• Perform quality controls and monitor production KPIs
• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Find ways to increase quality of customer service
• Developing new business relationships and maintaining existing ones with suppliers to ensure adequate supply of products
• Researching new product lines and developing new business opportunities for the company
• Negotiating contracts with vendors to ensure that terms are fair for both parties
• Monitoring inventory levels to ensure that products are available when needed
• Ensuring that products are stored properly to eliminate spoilage or damage
• Preparing bids and proposals for potential clients and customers
• Preparing budgets, cash flow forecasts, and other financial reports for management review
• Reviewing sales reports on a regular basis to identify opportunities for inventory turnover or markdowns
• Setting up computerized inventory tracking systems to monitor product sales and inventory levels
• Developing and implementing marketing strategies to promote products and increase sales volume
• Communicate all operating policies and/or issues at department meetings
• Work closely with GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• Able to do shift work

Job Description

1. Assist the department manager to perform the delivery duties according to the authorization of the department manager.
2. Execution of the duties of the deputy manager and the execution and coordination of the project.
3. Supervise and execute the project in charge.
4. Planning and supervising the design, development and experimental product verification of new process technology.
5. Plan and supervise process simplification and derivative new process product development to increase productivity.
6. Plan and supervise product PROD management.
7. Plan and supervise WAT testing and effective data analysis to improve process capability.
8. Work closely with PE to make mass production of new products smooth.
9. Worked as an officer in the fab of the fab.
10. Coordinate and integrate various departments of the factory as well as Product, CIM and QRA departments to improve product yield and reliability.
11. Simplify, establish new derivative processes and increase productivity.
12. Responsible for establishing the WAT test system and process across the plant.
13. Responsible for maintaining and improving the quality and capability of the WAT test system.
14. Responsible for creating and improving WAT test program.
15. Personnel management, training, motivation and performance evaluation.
16. Annual budget preparation and control.
17. Planning and distribution of annual training programs and improvement programs.
18. Plan to promote the annual technology research and development program.
19. Implement and promote the company's quality/confidentiality/work safety and other strategies.

Job Requirement

• Bachelor Degree preferably in Engineering with semiconductor process or device knowledge
• A minimum of 8 years of relevant experience in technology development, product transfer or process integration related scope
• Good interpersonal, communication and presentation skills and comfortable liaising with Mandarin Speaking Counterparts from Taiwan
• Strong leadership capability and able to drive cross-teams to deliver common goals
• Independent, adaptable and able to thrive in a fast paced and dynamic result driven environment
• Possess strong analytical and planning skills to manage and executive key transfer programs/projects

Business Development Manager

Full-Time | On-Site | Singapore

Join Etavolt, a pioneering deep-tech spinoff from NTU, specializing in solar photovoltaics (PV) circular solutions. We are seeking a passionate Business Development professional to drive growth and champion our innovative offerings, including ηPod (PV panel recycling), ηTune (AI-driven system performance analysis), and ηGen (SaaS for rooftop solar optimization).

Key Responsibilities

• Client Engagement: Identify, qualify, and build relationships with B2B clients such as solar developers, asset owners, EPCs, waste management firms, and sustainability leaders. Understand their challenges and tailor solutions to meet their needs.

• Tailored Sales Strategies: Develop and present compelling pitches that emphasize Etavolt’s value propositions, including cost savings, sustainability benefits, and cutting-edge digital solutions.

• Presentations & Negotiations: Deliver impactful presentations to diverse stakeholders and negotiate terms, including pricing, subscription models, and project scope, to close high-value deals.

• Proposal Collaboration: Work closely with the technical team to craft detailed, customized proposals aligned with client objectives.

• Solution Development: Partner with engineers to adapt intelligent energy management solutions and ensure alignment with client requirements.

• Market Intelligence: Track industry trends, competitor activities, and emerging technologies across the solar circular and sustainability sectors to inform strategy and maintain a competitive edge.

• Industry Representation: Represent Etavolt at industry expos, conferences, and networking events to generate leads and strengthen the company’s reputation.

• Client Relations: Serve as the primary point of contact, addressing client concerns around pricing, project value, and deliverables while ensuring a seamless client experience.

Qualifications

• Educational Background: Bachelor’s degree in Business Administration, Engineering, or a related field.

• Experience:

· 2+ years of experience in business development, sales, or project management in industries such as solar systems, PV software, or IoT platforms.

· Fresh graduates with relevant tech project or startup experience are welcome to apply.

• Technical Knowledge:

· Ability to quickly grasp and adapt to new technologies.

· Familiarity with solar PV technology, PV software platforms, IoT solutions, or AI-driven tools is a strong advantage.

Skills & Competencies

• Exceptional communication, negotiation, and interpersonal skills.

• Proficiency in delivering persuasive presentations and simplifying complex technical concepts for non-technical stakeholders.

• Analytical mindset with expertise in navigating B2B tech sales cycles.

• Strong verbal and written English communication skills, with the ability to present proposals and technical insights fluently.

• Confidence in addressing diverse audiences, from corporate leaders to engineers.

Why Join Us?

At Etavolt, you’ll have the opportunity to work at the forefront of sustainable energy innovation, helping to shape the PV circular economy and driving real-world impact in the fight against climate change. If you’re a motivated professional eager to tackle challenges in renewable energy and sustainability, we’d love to hear from you.

Apply now and be part of Etavolt’s journey to revolutionize the solar industry!

Exciting full-time and contract-based opportunities at Sproud

We are in search of a (technically-inclined preferred) Project Manager who can handle projects across multiple media forms, manage clients and stakeholders, budget, timeline and production quality.

Candidates with strong Writing, Directing and Producing background will be preferred.

The ideal candidate will be able to lead the project creatively and technically from the Project Management POV and collaborate with our cross-disciplinary interactive and production team and partners.

Open to Singapore citizens and PR only.
Aiming for a start date in December 2024; flexible for the right fit.
Apply by 24 Jan 2025.

Send in your CV and portfolio to: [email protected]
Titled- Project Manager for Sproud

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hashtag#ProjectManagementJob hashtag#Fulltime hashtag#ProjectManager hashtag#AR hashtag#Interactive hashtag#filming hashtag#Animation hashtag#TargetAudienceEducation

Sproud is a LearnTech company that focuses on producing objective-driven learning content for effective and sustained outcomes.

https://lnkd.in/g7ZmKzYm
https://lnkd.in/gQbMmirW

Job Description

Manage the project sites and operation.

Manage and control of work progress, schedule, safety and qualities.

Ensure that all workplace safety rules and regulations are being observed to the construction of the project.

Requirements

Degree in Civil Engineering or its equivalent

Min 8-10 years of relevant local experience in Total Project Management of Mid-large

scale building construction projects.

Key Responsibilities

Manage existing product portfolio

• Develop and implement pricing, distribution and promotion strategy.
• Continuously monitor and analyze financial and quality performance of the product portfolio and
• initiate improvements to maximize customer satisfaction.
• Coordinate changes of existing products with sales, engineering and customers.
• Track and analyze competitor activities and develop adequate strategies and tactics for local counter measures.
• Provide yearly budgetary input for existing products (Capex) and new product introductions (Capex and paper sales)

Develop and introduce new products

• Research Ranpak and competitor performance, customer and reseller needs, trends etc.
• Identify market trends, needs and segments and prepare / present business cases as input for
• roadmap and NPI prioritization
• Manage NPI process and coordinate alpha and beta testing.
• Prepare, launch and roll out products with all collateral material competitive and training and promotion.

Key Profile

• Bachelor level in marketing, business and/or engineering
• Minimum 5 years of relevant product management experience in related trade
• Familiar with the indirect business model and distribution channel of paper packaging industry
• Assertive, communicative and outgoing, dynamic and curious
• High cognitive ability
• Innovative attitude and active contributor in developments.
• Proven skills as project leader.
• Strong experience in managing diverse stakeholders
• Pro-active and hands-on mentality
• Open, honest and integer
• Result driven.
• Good communication skills at all levels (horizontal and vertical)

About Us:
A 24-hour minimart dedicated to providing exceptional customer service and a wide range of products to our community. We’re looking for a dynamic and motivated Shop Manager to lead our team and ensure smooth operations around the clock.

Key Responsibilities:Oversee daily operations of the minimart, ensuring a clean and welcoming environment.
Manage staff schedules, training, and performance, fostering a positive team culture.
Monitor inventory levels, placing orders as necessary to maintain stock.
Ensure compliance with health and safety regulations.
Handle customer inquiries and resolve issues in a timely manner.
Analyse sales data to optimize product selection and merchandising strategies.
Implement promotional strategies to increase foot traffic and sales.
Prepare reports for upper management on sales, inventory, and staff performance.
Able to work on public holidays.

Qualifications:Previous experience in retail management, preferably in a convenience store or minimart setting.
Strong leadership and team management skills.
Excellent customer service and communication abilities.
Proficient in inventory management and basic financial principles.
Ability to work flexible hours, including nights, weekends, and holidays.
High school diploma or equivalent; degree in business or related field preferred.

2. SKILLS
Coaching Store Operations Management Skills

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

• Coordinates the University's efforts to analyze, develop, implement and maintain the campus space and master planning for NUS campuses.
• Reviews campus demand and supply and manages campus planning and space program of projects, working with internal stakeholders and project managers, carrying out feasibility study and make recommendations on a wide variety of campus planning issues that include cadastral boundaries, sites, connectivity and other related infrastructure components.
• Conduct Space Review and Audits, reviewing space use occupancy process through use of technology and managing users expectations.
• Establishes and implements effective unit operating policies, systems, and procedures that are consistent with overall organizational goals, objectives, policies and operating standards.
• Performs miscellaneous job-related duties as assigned.

Qualifications

• Tertiary qualification in related building, business and policy making disciplines.
• Minimum 5 years experience in Architecture / Design / Real Estate/ urban planning/ Engineering and relevant experience in the Institute of Higher Learning (IHL) with strong analytical capabilities will be of advantage.
• Demonstrated knowledge in the arenas of planning and design, environmental sustainability, site design, architecture, space planning and/or engineering disciplines.
• Good communication skills to communicate effectively with project stakeholders and able to apply critical thinking skills to resolve complex issues.
• A responsible team player, self-motivated and abilities to coordinate multiple priorities/actions holistically to achieve desired results.
• Strong computer skills, to include Microsoft word/excels and power point for presentation and knowledge of software such as AutoCAD/REVIT/GIS including BIM will be preferred.
• Ability to be versatile and agile with a growth mindset.

Benefits

1. Attractive Compensation Package: Earn up to $3,200 basic salary, plus $800 transport allowance, quarterly commissions, and a variable bonus.
2. Career Advancement: Opportunity to grow within the medical sales industry and sharpen your expertise in healthcare solutions.
3. Structured Work Schedule: Monday to Friday, 8:30am – 5:30pm.
4. Dynamic Work Environment: Engage with healthcare institutions, clinics, and retail pharmacies to make a meaningful impact.
5. Autonomy and Flexibility: Enjoy independence with your own transport, allowing efficient management of your accounts and leads.

Job Description

We are seeking a proactive and results-driven Sales Executive to join our team in promoting cutting-edge medical products to healthcare institutions, clinics, and retail pharmacies. If you’re passionate about sales and healthcare, this role provides the platform to make a significant impact while achieving your career goals.

Roles & Responsibilities

• Provide comprehensive sales coverage for healthcare institutions, clinics, and retail pharmacies.
• Manage and grow existing accounts to maintain long-term partnerships.
• Develop new business opportunities in your designated area to expand the market presence.
• Achieve assigned sales targets through strategic planning and execution.
• Identify prospects, generate leads, and actively promote medical products.
• Build and maintain strong relationships with stakeholders, ensuring high levels of client satisfaction.
• Monitor competitors and gather market intelligence to stay ahead in the industry.

Requirements

• Minimum Diploma or 'A' Level qualification.
• Basic knowledge of medical products is an advantage.
• At least 2 years of sales experience in the medical industry, preferably in medical equipment.
• Class 3 license with your own transport (car).
• Meticulous and able to work independently in a fast-paced environment.
• Results-oriented with strong communication and interpersonal skills.
• Demonstrated competency in selling, planning, analysis, and presentation.

Additional Information

• Location: 11 Yishun Industrial Street 1, #06-91 North Spring BizHub, Singapore 768089.
• Working Hours: Monday to Friday, 8:30am – 5:30pm.
• Compensation: Up to $3,200 basic + $800 transport allowance + quarterly commissions + variable bonus.

Job Scopes:

• Sales Associate/Cashier for our franchised 7-Eleven convenience store.
• Greet customers with a smile and provide friendly, helpful service.
• Go the extra mile to create a welcoming and positive store environment.
• Accurately and efficiently process transactions using our point-of-sale (POS) system.
• Actively engage with customers to promote products and special offers.
• Monitor inventory levels and report low stock to management.
• Maintain a clean, organized, and well-stocked store environment.
• Replenish shelves and arrange products according to the 7-Eleven planogram and ensure proper product rotation (First-In, First-Out) to minimize waste.
• Assist with maintaining the cleanliness of the store.

Benefits/Perks include:

• Additional shift allowance as followed:

1. 3pm to 11pm: SGD5.00 per day
2. 11pm to 7am: SGD8.00 per day

• Medical incentive
• Sales performance incentive
• Annual performance bonus up to 1.5x your salary
• Travel and laundry allowances

Overseeing a department responsibilities include:

• Hiring and training: Recruiting, onboarding, and training employees
• Setting goals: Establishing goals and objectives for the team
• Delegating tasks: Assigning tasks and responsibilities to team members
• Providing guidance: Supporting and guiding team members
• Monitoring performance: Evaluating employee performance and providing feedback
• Managing budgets: Managing resources and budgets effectively
• Ensuring compliance: Ensuring compliance with company policies and procedures
• Resolving conflicts: Resolving conflicts between team members or customers
• Communicating updates: Communicating business updates to employees
• Creating reports: Creating progress reports for senior leaders

Should have strong leadership, communication, and interpersonal skills. Should also be able to analyze processes and information, identify problems, and develop solutions.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

You will be part of the NUS College administrative team working closely with the Vice Dean (Outreach) as well as team leads and team members to oversee, optimise and strengthen administrative processes throughout the Outreach pillar, and provide support in selected outreach efforts. The incumbent is expected to develop internal policies and procedures, establish and implement robust administrative systems, and ensure audit compliance for these systems, including systems related to undergraduate admissions processes. The incumbent will also oversee the management of our databases, particularly with the goal of analysing and tracking data to inform and refine strategies. The incumbent will also participate in front-facing outreach activities as needed.

Duties and Responsibilities

Admissions

• Oversee and establish proper file systems and workflows for the NUS College admissions process, focusing in particular on optimising existing workflows and allowing multiple team members to work together, as well as on audit compliance for the entire admissions process, including the end-to-end processing of applications from thousands of candidates and following through until accepted students matriculate
• Lead in internal and external audit reviews
• Oversee the processes required to support the Vice Dean on decisions for international students, especially at the final stages of the admissions cycle
• Serve as a counter-checker on all admissions and scholarships decisions
• Manage the database for admissions leads, ensuring the hygiene of the data
• Analyse the admissions data to inform strategies for recruitment and outreach and provide reports on this analysis
• Participate as needed in day-to-day admissions-related front-facing roles, such as communicating with the candidates and answering queries in the mailbox
• Participate as needed in outreach activities

Development

• Develop and manage gift fund management policies and procedures
• Lead in internal and external audit reviews
• Oversee the gift fund registry and ensure that all assigned gift cases are accurately updated in the central University database
• Assist Head of Development in gift fund utilisation conversations with internal stakeholders and track utilisation across the College throughout the year
• Partner with colleagues in fundraising and finance to develop multi-year revenue forecasts
• Develop key measurables on the impact of philanthropy in the College
• Oversee all aspects of gift processing at the College
• Lead in all data management matters including liaising with Development Office colleagues on dashboards (familiarity with Salesforce, Blackbaud or Power BI will be an added advantage)
• Provide reports as requested by the Head of Development

Alumni Relations
• Develop an internal system to track alumni engagement in all aspects of the running of the College and in student life
• Ensure that all actively engaged alumni are appreciated and acknowledged
• Lead in all data management matters with the Office of Alumni Relations colleagues on dashboards (familiarity with Salesforce, Blackbaud or Power BI will be an added advantage)

Others

• Provide strategic advice to the Vice Dean (Outreach) and develop streamlined administrative processes across the various teams (admissions, communications, development, alumni engagement)
• Serve as an executive assistant to the Vice Dean, assisting in the preparation of reports and slides as needed, in the scheduling and arrangement of appointments and meetings, the management of records, databases and filing systems
• Approve high-value purchases for the Outreach pillar
• Assist in procurement and provide advice on budget in the Outreach pillar, as needed
• Work with the other administrative teams in the NUS College Deanery on cross-functional and shared duties

Qualifications

• Bachelor’s degree
• Candidates with 10 years of working experience as an administrator or auditor will have an advantage
• Organised and meticulous with attention to detail
• Display tact and discretion in handling admissions information
• IT savvy and proficient in MS Office applications
• Proficiency in English language
• Has strong commitment to service delivery and able to multi-task and maintain calm under pressure in a fast-paced and dynamic environment
• Responsible and able to adhere to timelines
• A good team player with excellent communication skills

E-Commerce Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled E-Commerce Manager based in Singapore. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As an E-Commerce Manager, you will oversee the end-to-end management of our e-commerce platforms, develop strategies to drive sales, and optimize the customer journey. You will play a critical role in achieving revenue growth, ensuring seamless operations, and maintaining a strong brand presence online.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a E-Commerce Manager whose responsibilities include, but are not limited to:

1. E-Commerce Strategy and Management

• Develop and execute a robust e-commerce strategy to drive online sales, growth, and profitability.
• Manage the end-to-end e-commerce operations, ensuring a smooth and engaging online customer journey.
• Oversee all e-commerce platforms, including product listings, pricing, promotions, and website performance.
• Identify emerging market trends and implement innovative strategies to maintain a competitive edge.

2. Digital Marketing Integration

• Collaborate with the marketing team to plan and implement SEO, SEM, email campaigns, and social media strategies to drive traffic and conversions.
• Optimize campaigns to maximize ROI and improve the effectiveness of marketing initiatives.
• Leverage data to understand customer behavior and design targeted campaigns that enhance engagement and retention.

3. Customer Experience Optimization

• Enhance the digital shopping experience by refining navigation, search functionality, and checkout processes.
• Ensure the e-commerce platform is optimized for mobile and multi-device usage.
• Develop and implement customer service protocols to resolve inquiries and enhance satisfaction.

4. Operations, Logistics, and Inventory Management

• Coordinate with supply chain teams to ensure efficient inventory management and timely order fulfillment.
• Monitor inventory levels and implement demand forecasting to minimize overstock or shortages.
• Streamline order processing and delivery systems to improve operational efficiency.

5. Performance Tracking and Analytics

• Track key performance indicators (KPIs) such as website traffic, conversion rates, cart abandonment, and customer lifetime value.
• Use analytics tools (e.g., Google Analytics, Power BI) to generate actionable insights.
• Report regularly on e-commerce performance and recommend data-driven improvements.

6. Platform Management and Development

• Work with web development teams to ensure the platform is functional, up-to-date, and visually appealing.
• Implement new technologies and features to improve user experience and streamline backend operations.
• Troubleshoot and resolve technical issues promptly.

7. Team Leadership and Collaboration

• Build and lead a high-performing e-commerce team, fostering a culture of innovation and accountability.
• Partner with cross-functional teams, including IT, marketing, logistics, and customer service, to align on goals and priorities.
• Train and mentor team members to ensure professional growth and alignment with business objectives.

8. Vendor and Third-Party Management

• Manage relationships with third-party marketplaces (e.g., Amazon, Lazada, Shopee) and external vendors.
• Negotiate favorable terms and ensure compliance with contracts to maximize profitability.
• Monitor third-party performance and ensure alignment with brand standards.

9. Compliance and Risk Management

• Ensure all e-commerce activities comply with legal regulations, including data protection and payment security standards.
• Mitigate risks related to online transactions and customer data through regular audits and
• updates.

QUALIFICATIONS:

• Bachelor’s degree in Marketing, Business Administration, E-Commerce, or related fields.
• 5+ years of experience in e-commerce management, digital marketing, or a related role.
• Proven success in developing and executing e-commerce strategies that drive sales growth.
• Hands-on experience with e-commerce platforms like Shopify, Magento, WooCommerce, or BigCommerce.

Technical Skills

• Proficiency in analytics tools (e.g., Google Analytics, Tableau, Power BI) to track and interpret key metrics.
• Advanced knowledge of SEO, SEM, PPC, email marketing, and social media advertising.
• Familiarity with payment gateways, security protocols, and compliance standards.
• Strong understanding of UX/UI principles, web development basics, and mobile optimization.

Soft Skills

• Exceptional leadership and team-building abilities to motivate and guide a diverse team.
• Strong analytical and strategic thinking to identify opportunities and solve complex problems.
• Excellent communication and interpersonal skills to collaborate across departments and with external partners.
• High adaptability and resilience in a fast-paced, dynamic environment.

Additional Requirements

• Experience with international e-commerce operations is a plus.
• Familiarity with emerging trends, such as AI-driven personalization and voice commerce.
• Willingness to travel for events, conferences, or vendor meetings as necessary.

Founded in 2006, IGG is a leading global mobile games developer and publisher committed to making amazing innovative games for players all over the world. Our games are available in 23 different languages, and are enjoyed by 38 million monthly active users from over 200 countries and regions. At IGG, we are innovators at work, gamers at heart.

We are currently looking for a BD/Marketing Manager to join our energetic team in Singapore!

Job Description:

Business Development

Build and maintain relationships with existing and potential partners

Coordinate with other departments on collaborative campaigns with partners

Identify and evaluate potential partnerships and business opportunities

Analyse market trends and competitor activity to identify new opportunities for growth

Marketing

Conceptualize, plan, test, evaluate and execute social media marketing strategies for new games

Plan, produce and manage content for multiple social media platforms

Grow and manage gamer community on different social media platforms

Conceptualize, plan and execute guerilla marketing campaigns for organic user acquisition

Manage and guide less experienced team members

Job Requirements:

5 or more years of relevant work experience

Degree in a relevant discipline

Avid gamer, deep passion for games

Excellent communication, interpersonal and collaboration skills

Able to fluently liaise with Chinese-speaking stakeholders

Very familiar with various social media platforms

Able to work independently

Video / mobile gaming industry experience a bonus

What’s in it for you:

Vibrant work environment

Medical & Dental benefits

H&S Insurance coverage

Health screening subsidy

Exciting team building activities

Birthday gift

ViSenze, an AI-powered Commerce Search and Discovery platform, is looking to hire a motivated and experienced Machine Learning Project Manager

We revolutionize the retail industry with product discovery solutions, processing over a billion monthly queries globally from retailers such as Myntra, Ajio, Meesho, Rakuten, Zalora, Mango, and Target

Our mission is to empower customers to 'See. Style. Shop', and we need you to help us continue to deliver this promise

Responsibilities

Drive End-to-End Project Delivery

• In charge of end-to-end project development lifecycle(s):
  • Gather user requirements from the client
  • Scope the project in terms of technical requirements, product specifications, deliverables, performance SLAs and timelines
  • Plan project milestones and resources required
  • Provide cost estimates for budget approval
  • Lead development sprint cycles to schedule and monitor:

A. Data collection, annotation and pre-processing activities

B. Model training and iterative improvement activities

C. Model performance validation activities

D. SDK integration activities

E. Quality assurance checks activities

• Draft project SOPs (Standard Operating Procedures)
• Draft release notes
• Lead and coach the development team to achieve successful outcomes
• Manage project scope and schedule
• Oversee internal cost control
• Ensure quality assurance across the project deliverables
• Oversee Issue and Risk Management
• Evaluation, scoping, and impact assessment (timelines, budget) for Change Requests
• Provide timely escalations and propose suitable mitigation actions to the Product Owner

Collaborate with Functional Teams to Support Project Outcomes

• Work closely with the Data Science and Engineering teams to schedule and action the project activities
• Partner with the Finance and Legal team to ensure timely follow-ups with contractual and financial matters
• Partner with the HR team for staffing requirements
• Manage third-party vendor(s) to ensure timely delivery of services as per project timeline

Act as ViSenze’s Point of Contact with Client(s)

• Cultivate strong relationships with client(s) and client partner(s), actively engaging them to align project outcomes, deliverables, and implementation plans
• Provide advice and support to the client

Good to Have

• Hands-on experience in data science projects
• Hands-on experience in image data processing or computer vision projects

Please apply directly here: https://apply.workable.com/visenze/j/36F40773B6/

Customer Success Manager

Award-winning medical device startup (GyroGear.co) has an opening for a skilled Customer Success Manager based in Malaysia. We are developing intelligent wearable devices to stabilise hand tremors for 200 million people globally.

As a Customer Success Manager, you will play a critical role in ensuring that our customers are not only well taken care of but truly supported throughout their journey with GyroGear. This role is pivotal in shaping a customer experience that reflects the global image of GyroGear as a trusted leader in medical innovation. Through long-term engagement and relationship-building, you will foster customer success while laying the foundation for a world-class customer service team. Please note that this role may require occasional work on weekends and holidays to meet the needs of our customers.

For more information about GyroGear and the GyroGlove please visit www.gyrogear.co.

RESPONSIBILITIES:

We are looking for a Customer Success Manager whose responsibilities include, but are not limited to:

1. Customer Relationship Management

• Serve as the primary point of contact for GyroGear customers, ensuring inquiries are addressed promptly, professionally, and empathetically.
• Build and maintain long-lasting relationships by understanding customer needs, goals, and preferences.
• Act as a trusted advisor, guiding customers to maximize the value of GyroGear’s solutions.

2. Customer Onboarding and Education

• Lead the onboarding process, ensuring new customers are equipped with the knowledge and resources to succeed.
• Develop and deliver training sessions, tutorials, and resources tailored to customer needs.

3. Issue Resolution and Advocacy

• Collaborate with internal teams to resolve customer issues efficiently and to high satisfaction.
• Advocate for customers by communicating their feedback and pain points to R&D, Operations, and Commercial teams.

4. Driving Success Metrics and Retention

• Establish and track key customer success metrics, ensuring satisfaction goals are achieved.
• Identify at-risk customers proactively and implement strategies to improve retention.

5. Communication and Engagement

• Regularly update customers via newsletters, status reports, and check-ins to ensure consistent engagement.
• Actively participate in online communities to foster connections, increase brand awareness, and generate new leads.

6. CRM Management and Process Optimization

• Maintain and enhance the CRM database to ensure accuracy, usability, and efficiency.
• Develop and refine customer success workflows, ensuring scalability as the company grows.

7. Collaboration and Cross-Functional Support

• Partner with Logistics, Finance, and Commercial teams to handle returns, refunds, and complex customer concerns.
• Collaborate with Marketing to create customer-centric campaigns and content, such as testimonials and success stories.

8. Thought Leadership and Continuous Learning

• Stay updated on industry trends, regulatory changes, and competitive offerings to provide informed recommendations to customers.
• Represent GyroGear at regional and international events to showcase the GyroGlove™ and engage directly with customers (e.g., Singapore).

QUALIFICATIONS:

• A minimum of 5 years of experience in customer success, account management, or customer service roles.
• Proven track record of building and maintaining strong, trust-based client relationships.
• Strong communication skills in English, both written and verbal.
• Expertise in CRM platforms and related tools; experience with HubSpot, Intercom, Zapier, or Airtable is a bonus.

Technical and Professional Skills

• Advanced problem-solving and troubleshooting abilities, with a focus on delivering practical solutions.
• Strategic thinking and organizational skills, with the ability to manage multiple priorities effectively.
• Strong analytical mindset to track and optimize customer success metrics.

Soft Skills

• Empathy and active listening, with a passion for understanding and addressing customer concerns.
• Adaptability and resilience, thriving in a fast-paced, startup environment.
• High level of professionalism and composure in stressful situations.

Additional Requirements

• Flexibility to travel regionally as needed (e.g., to Singapore).
• A strong commitment to delivering exceptional customer experiences and exceeding expectations.

The Opportunity

This role is responsible for building and delivering our core content for the Group, creating compelling, informative, and engaging narratives to support Toll’s engagement with customers, conversion and revenue through digital and email channels. This includes leading the content writing and managing the teams responsible for creative delivery across design and multimedia.

• Lead, craft and implement a comprehensive content strategy, ensuring a unified brand voice aligned with business goals across various channels including and not limited to marketing campaigns, social media, product, webinars, thought leadership pieces, infographics, customer newsletters, case studies, videos and digital content
• Plan editorial calendar and lead editorial meetings with key stakeholders to ensure consistent push of content across all channels (website, social media, email etc). Develop and execute strategies for distributing content across multiple channels (ex. social media, email, partnerships) and exploring paid distribution opportunities. Oversee the creation, curation and distribution of high-quality content across diverse mediums ensuring all content is well researched and relevant for an impactful storytelling approach that will elevate brand awareness around Toll
• Manage Toll’s social media presence to drive brand and marketing objectives, overseeing scheduling, and utilizing reporting/analytics to continually improve effectiveness. Collaborate with the Head of Marketing to ensure alignment with the overall marketing strategy.. Maintain an organized content management system for easy access and reuse of content assets. Manage content workflows, approvals and publishing processes to streamline production. Review and edit content to ensure it meets quality standards, factually accurate, and adhering to brand voice, guidelines and tonality.
• Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Ensure all content is legally compliant, adhering to copyright laws and industry regulations, email marketing laws and regulations (opt ins, opt outs) following proper protocols for sensitive or regulated content
• Design, write and create engaging email campaigns that are responsive, visually appealing and optimized for different devices with the support of email marketing platforms. Conduct email campaign optimization and develop automated email workflows, using segmentation strategies to nurture prospects, promote cross sells and gain win backs. Manage and segment the email list to ensure targeted communication with specific customer segments. Monitor and report content performance with analytics tools to track content success and ROI, email campaign performance and deliverability rates, using insights to refine content strategies and improve future content. Develop and implement an overall email marketing strategy identifying target audiences and segments to create personalized and relevant email content.
• Collaborate with the Toll Design Studio – focusing on content copywriting and design to produce visually appealing and engaging materials. Collaborate with marketing teams to promote content effectively

To Be Successful, You'll need:
• 3+ years previous experience in similar role
• Leading creative team with creating copy for creative campaigns and eDM journeys
• Short-form social and web/digital content and writing for B2B audiences
• Well-developed ability in converting technical and/or complex topics and concepts into plain language
• A reliable, detailed and focused individual who enjoys working and collaborating within a creative team. The ability to manage multiple projects, pressing timelines and some ambiguity with ease
• CMS experience . Experience with basic design tools (e.g. Canva), Salesforce and Marketo an advantage

Job Description

The ideal candidate;

• Identifies opportunities to grow overall business revenue and brand image, through adoption of various marketing mechanisms
• Actively engages in competitive analysis of market trends in Singapore and Asia, so as to extend strategic business development initiatives
• Conduct business opportunity research in order to propagate enhanced patronage through launches of new products
• Establish contacts with players from other companies within the same industry in order to promote franchising opportunities so as to increase the brand outreach locally and within Asia
• Keep track of latest competitor developments and recommend changes accordingly
• Build-up and manage a team of business development executives, in order to develop and enhance a networked outreach
• Establish, develop and execute a Customer Loyalty Program through email, SMS, phone (cold-calling) and social media marketing mechanisms
• Responsible for developing corporate clientele and negotiating a range of standard & non-standard B2B customer requests
• Researching organisations to find new customers and identify key decision makers in order to promote services and products
• Identify, propose, and execute potential business deals such as but not limited to, tender biddings, corporate catering orders and establish partnerships with event management firms
• Possesses an in-depth understanding of food processing and manufacturing financial costs
• Experienced with a strong understanding of Google AdWords in order to propagate and monitor marketing initiatives closely
• Keeps abreast of latest market information in order to better align the business with changing market trends and requirements
• Follows up on quotation requests so as to facilitate sales growth
• Forecasting sales targets and ensuring they are met
• Engaging in up-selling and cross-selling of products and services
• Actively seek and build a network of commissionable introducers so as to enhance patronage
• Attend events, conferences and ceremonies in order to identify operational streamline possibilities
• Preparation of business proposals and offer letters to prospective partners, and collaborators

RESPONSIBILITIES

• Responsible for budgeting, financial planning including cash flow management and analysis of the financial performance of a group of companies
• Prepare and ensure timely and accurate monthly consolidated financial statements and accounts schedules
• Support Investment and Asset Managers in timely reporting to Management and Investors
• Liaise with external and internal auditors, tax agents and lawyers to support audit, tax and other statutory requirements
• Establish collaborative business partnering relationship and lead the team in improving existing policies and processes and transform it through the active adoption of digital tools for better efficiency and costs savings
• Any other duties assigned

REQUIREMENT

• Degree in Accountancy or equivalent professional qualifications
• At least 4 years of experience in handling full set of accounts
• Relevant experiences from the Real Estate and/or Healthcare industry will be preferred
• Experience in handling real estate and property leasing accounts are preferred
• Proficient in MS Office – Word, Excel and Powerpoint
• Ability to multi-task and manage several companies in a fast-paced environment
• Self-motivated, committed and takes initiative on the job
• Strong team player with good communication and interpersonal skills.
• Excellent team player with commitment and drive to succeed in an enterprising and dynamic corporate environment